Hi Laura,Thank you for sharing your feedback about your recent stay with us. We apologize for the inconvenience you experienced with the noise in the dormitories, especially from the heavy fire doors and lockers. We understand how disruptive this can be to a good night's sleep and will look into ways to mitigate these noises.We also appreciate your comments regarding the size of the kitchen and the cleanliness of the common areas. We take cleanliness and guest comfort very seriously, and we will address these issues with our cleaning staff to ensure that our facilities meet the highest standards of cleanliness.

Nous vous remercions d'avoir choisi LyLo Queenstown pour votre séjour. Nous sommes ravis de savoir que vous avez apprécié notre emplacement idéal pour visiter la ville. Nous sommes toutefois désolés d'apprendre que vous avez trouvé votre chambre exiguë et bruyante en raison des portes qui claquent et de la ventilation. Nous avons bien pris note de vos commentaires et nous les prendrons en compte pour améliorer votre expérience future. Concernant les parkings payants à proximité, nous comprenons que cela puisse être gênant. Malheureusement, cela est indépendant de notre volonté, mais nous apprécions votre retour d'information. Nous espérons que malgré ces inconvénients, vous avez passé un agréable séjour à Queenstown.

Hi Techie, Thanks for your feedback! We're so glad to hear you enjoyed your stay with us. We love that you enjoyed our amazing location and had a good experience with our staff. We hope you choose to stay with us again!All the best, Lylo Crew

Hi,Thank you for sharing your feedback. We're glad you found our location convenient. We apologize for the inconvenience caused by the bed setup. Your comments will help us improve our room designs for a more comfortable stay. We hope to have the opportunity to welcome you back and provide a better experience.

Thanks for your great review! We hope to see you again at LyLo Queenstown :)

Thanks for your great 5 star review! We look forward to having you stay again!

Hey there! Thanks a bunch for dropping by and sharing your thoughts! So stoked to hear you found our spot just a hop, skip, and a jump away from the bus station – makes getting here a breeze, right? And big ups to our amazing staff for making your stay extra rad! Thrilled you found your bed cozy and enjoyed that privacy vibe – we're all about giving you that home-away-from-home feel! If there's anything else you need or any suggestions you have, feel free to give us a shout. Until next time, safe travels and sweet dreams!

Thanks so much for your 5/5 review! We hope to see you back at LyLo Queenstown soon!

Thanks so much for your 5/5 review! We hope to see you back at LyLo Queenstown soon!

Hey!Thanks for sharing your experience with us! We're glad to hear that you found our property to have all the amenities you needed. It's great that our staff member was able to help you out with the portable heater and ensure you were comfortable during your stay.We're also thrilled to hear that you found the bed very comfortable! If there's anything else we can do to make your next stay even better, just let us know. We're here to help!Take care and see you next time!

Hey!Thanks a bunch for sharing your thoughts with us! We're thrilled to hear that you enjoyed our kitchen facilities and found our location super convenient. Being close to the city and nearby activities is definitely a plus, and we're glad you got to experience that!If you ever find yourself back in the area, we'd love to welcome you again. Until then, take care and happy exploring!Warm regards,

What an awesome review, thank you Andrew! We hope to see you again at LyLo Queenstown!

Hey there! Thanks a bunch for your awesome review! It's fantastic to hear you found our place to be a sweet spot in Queenstown without breaking the bank. The family room sounds like it worked out perfectly for you and your friends, especially with that private bathroom perk! And you can't beat the convenience of being close to all the action. We're thrilled you had a great time exploring Queenstown, and we hope to welcome you back again soon for another adventure! Cheers!

Thanks so much for your review Yung! We look forward to seeing you again at LyLo Queenstown :)

Hi Jessica,Thank you for sharing your positive experience with us! We're thrilled to hear that you enjoyed your stay in our double en-suite room and found it to be comfortable and convenient. It's great to know that you appreciated the cleanliness of the bathroom, the provided amenities, and the stunning view of the lake from your room.At Lylo, we strive to offer our guests excellent value for their money, and we're glad to hear that you found our rates to be reasonable compared to other properties in the area.We truly appreciate your recommendation and hope to welcome you back to Lylo in the future. If you have any further feedback or if there's anything else we can assist you with, please feel free to let us know. We're here to ensure you have a fantastic stay!

Hi Gregory,Thank you for sharing your thoughts on Lylo. It sounds like the property suits the needs of backpackers looking for a simple, clean, and convenient place to stay, especially if they're primarily using it as a base for sleeping and continuing their travels. Your insights will be helpful for others considering accommodations in Queenstown. If you have any other feedback or need further assistance, feel free to let me know!

Hi Ryan,Thank you for sharing your thoughts on the central location and overall experience during your stay in Queenstown. It's great to know that the convenience of being centrally located was beneficial and that you found the recommendation worthwhile.If you have any further comments, questions, or if there's anything specific you'd like to share about your stay, feel free to let me know. I'm here to assist!

Hi Danielle,Thank you for your feedback. I'm glad to hear that you found the accommodation comfortable and clean. However, I understand that noise can be a concern, and it's something that can impact the overall experience. It's valuable information for both the accommodation and future guests.If you have any specific suggestions or if there's anything else you'd like to share about your experience, feel free to let me know. Your insights are important and can contribute to improvements in the overall guest experience.

Hi Gloria,Thank you for your brief feedback. I'm glad to hear that you found the accommodation clean and the staff helpful. If you have any specific details or suggestions you'd like to share about your experience, feel free to let me know. Your insights are valuable for both the accommodation and potential future guests.

I'm delighted to hear that you had a positive experience during your stay, and that the hostel's proximity to the downtown core, clean rooms, and comfortable beds contributed to your satisfaction. It's great to know that you would consider staying there again.Hi Wendy,If you have any more comments or if there's anything else you'd like to share about your experience, feel free to let me know. I'm here to assist you with any further information or recommendations you may need. Thank you for taking the time to provide your feedback!

I'm glad to hear that you had a positive experience with Ben's fun and amazing activities, as well as the friendly and helpful staff. Creating a memorable experience for guests is important, and it sounds like they contributed to your enjoyment of Queenstown.

Hi Kieran,Thank you for sharing your detailed feedback about your stay. I'm glad to hear that the central location and friendly staff made your stay positive. It's good to know that the staff accommodated your request to leave your bag, even though the check-in time was strictly at 3 pm.I appreciate your honesty about the room size and lack of windows. It's great that you were aware of these aspects beforehand and that it worked well for your sleep. The centrally controlled temperature, however, is duly noted, and I understand how it can impact the overall comfort.Your insights are valuable for potential guests considering a stay at the property, and I'm glad to hear that you would consider staying again for a night. If you have any specific suggestions or if there's anything else you'd like to share, please feel free to do so. Thank you for taking the time to provide your feedback!

I'm sorry to hear about your negative experience, and I appreciate you bringing these concerns to our attention. Your health and safety, especially during these times, are of the utmost importance. I apologize if our accommodation did not meet your expectations and if it contributed to any discomfort or health issues.We take your feedback seriously, and I will ensure that your concerns regarding room size, service, and the HVAC system are shared with the management team for further review and improvement. It's important for us to address any potential health and safety issues promptly. Once again, I apologize for any inconvenience you've faced, and I hope your health improves soon. If you have any further details or specific suggestions you'd like to share, please feel free to do so, and I'll do my best to assist you.

Hi Robert,Thank you for bringing your concerns to our attention, and we apologize for any inconvenience you experienced. We take your feedback seriously as we strive to provide a positive experience for all our guests.Regarding the parking and room size, we understand the importance of clear communication, and we will review our signage to ensure it accurately conveys our policies. Additionally, we apologize for the lack of amenities in your room, and we'll explore ways to enhance the comfort and convenience of our accommodations.We're sorry to hear about your experience in the common areas, and we'll address the issues of availability and cleanliness to create a more enjoyable atmosphere for everyone.Being asked to leave is certainly not the experience we want for our guests. We'd appreciate the opportunity to discuss your specific situation further and work towards a resolution. Please reach out to our customer service team so that we can address your concerns and make things right. Thank you for sharing your feedback, and we hope to have the chance to improve your impression of our services in the future.

Hi Eleanor,Thanks for staying with us at Lylo Queenstown. Have a great week!

NORA LAURA, thank you so much for your incredible review! We're thrilled to hear that you had a great experience at LyLo Queenstown. We appreciate your feedback and look forward to welcoming you back soon. Take care and see you next time! - LyLo Queenstown

Hi Dongyue,We are happy to see that you enjoyed your overall stay at Lylo Queenstown. We hope to have a chance to host you again!

Dear guest,Thank you for taking the time to share your feedback with us. We're glad to hear that you enjoyed our excellent location, close to the bus stop and shops. We appreciate your compliments on the cleanliness of our rooms, even though they may be on the smaller side. We apologize for the inconvenience caused by the TV in both rooms. Your suggestion regarding providing stools in the room for sitting is duly noted. We're pleased to know that you found the kitchenette to be very useful. We hope to welcome you back to LyLo Queenstown in the future.

Hi Myong,Thanks for your feedback. Have a great week!

Hi King,Thanks for your review. We are happy to see that you enjoyed your overall stay at Lylo Queenstown. Have a great week!

Hi Anna,Thanks for scoring us 10/10. It is a pleasure to see that you had a great time with us at Lylo Queenstown.

Hi JIYUN,Thanks for your feedback. You have just made our day. Have a great 2024!

Hi Rebbeca,Thanks for posting your review. We hope to have a chance to host you again. Have a great 2024!

Hi Toshiyuki,Thanks for your feedback. We are working toward to improve the hotel cleanness although we do not thing this is too bed ourselves. Have a great 2024!

Hi Maria,It is good to see that you enjoyed your overall stay at Lylo Queenstown.Have a great 2024!!

Hi Jennifer,Thanks for your review. It is good to see that you enjoyed your overall stay in Lylo Queenstown.

Hi LIz,We are happy to see that you enjoyed your overall stay at Lylo Queenstown. We hope to have a chance to host you again!

Dear Narith,It is great to see that you enjoyed your stay in Lylo Queenstown.Have a great 2024!

Dear guest,Thanks for your feedback. Have a great 2024!

Hi Yurie,We are glad to see that you enjoyed your overall stay in Lylo Queenstown. Have a great 2024!

Dear YUTA,Thanks for your review. We are happy to see that you enjoyed your overall stay in Lylo Queenstown. Have a great 2024!

Hi Craig,Thanks for posting your review. We will bring your comments to the housekeeping manager to improve the cleanness of our facilities. Have a great 2024!

Hi Jacqueline,We are sorry for the experience you had with your reservation. We hope to have a chance to host you any time soon. Have a great 2024!

Hi Lisa,Thanks for your review. We are happy to see that you enjoyed your overall stay at Lylo Queenstown. We hope to have a chance to host you again anytime soon!

Dear Chibi,Thanks for your review. It is really good to see that you enjoyed your overall stay at Lylo Queenstown. Have a great 2024!

Dear Narith,It is great to see that you enjoyed your stay in Lylo Queenstown.Have a great 2024!

Dear Yuto,It is great to see that you enjoyed your overall stay at Lylo Queenstown. Have a great end of the year!!