Avis sur Crowne Plaza Hotel Queenstown, an IHG Hotel
Crowne Plaza Hotel Queenstown, an IHG Hotel
93 Beach Street, Queenstown, Otago
Avis
8,8
Excellent
9,0/10
Propreté
9,2/10
Personnel et service
8,6/10
Équipements
8,6/10
Infrastructures et conditions de l’hébergement
8,8/10
Écoresponsabilité
Avis
31 juil. 2018
Les points forts : Propreté, personnel et service, confort de la chambre
Séjour de 1 nuit en juillet 2018
Réponse de Steven Stanley le 4 août 2018
Merci pour votre commentaire sur le Crowne Plaza Queenstown.
Nous sommes heureux de vous voir apprécié l'emplacement et le restaurant. Nous apprécions également vos commentaires concernant la rénovation de la salle.
Nous sommes impatients de vous accueillir de nouveau.
8/10 Bien
cliff
27 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
cliff
Séjour de 3 nuits en mai 2024
10/10 Excellent
MOHD KHALID BIN
Voyage en famille
19 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
MOHD KHALID BIN
Séjour de 6 nuits en mai 2024
Réponse de Eduardo le 20 mai 2024
Kia Ora Mr Khalid,Thank you for your valuable feedback!We appreciate your time in reviewing our services and it is delightful to know that you enjoyed your overall stay at the premises.We look forward to you staying with us again soon.Nga mihi,Eduardo Feliz – Duty ManagerCrowne Plaza Team
10/10 Excellent
Jordan
16 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jordan
Séjour de 1 nuit en mai 2024
Réponse de Eduardo le 17 mai 2024
Kia Ora Mr Jordan,Thank you for your valuable feedback!We appreciate your time in reviewing our services and it is delightful to know that you enjoyed your overall stay at the premises.We look forward to you staying with us again soon.Nga mihi,Eduardo Feliz – Duty ManagerCrowne Plaza Team
8/10 Bien
cliff
11 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
cliff
Séjour de 1 nuit en mai 2024
Réponse de Farah Pradewi le 12 mai 2024
Kia Ora,Thank you for taking a moment to share your recent experience at Crowne Plaza Queenstown. We look forward to welcoming you back again soon.Kind Regards,Farah PradewiDuty Manager at Crowne Plaza Queenstown
10/10 Excellent
AZIZ, Mississauga
Voyage en couple
25 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
AZIZ
Séjour de 4 nuits en avril 2024
Réponse de Farah Pradewi le 26 avr. 2024
Kia Ora Aziz,Thank you for taking a moment to share your recent experience at Crowne Plaza Queenstown. We are pleased to hear that you enjoyed your stay with us. We look forward to welcoming you back again soon.Kind Regards,Farah PradewiDuty Manager at Crowne Plaza Queenstown
8/10 Bien
Lou Ann
Voyage en groupe
23 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lou Ann
Séjour de 3 nuits en avril 2024
Réponse de Martin E. Fernandez le 23 avr. 2024
Kia Ora Lou Ann,We are delighted to hear you had a good great time at Crowne Plaza Queenstown.Thank you very much for taking the time of reviewing our services.We will pass your comments to the Food and Beverages department for their consideration in future breakfast menu updates.We will be thrilled to service you again soon.Best regards,Martin E. Fernandez.Duty ManagerCrowne Plaza Queenstown.
10/10 Excellent
Chris
Voyage en famille
11 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Chris
Séjour de 9 nuits en avril 2024
Réponse de Crowne Plaza Queenstown le 11 avr. 2024
Dear Chris,Thank you for choosing to stay with us at Crowne Plaza Queenstown and for taking the time to share your wonderful feedback. We're thrilled to hear that you had such a fantastic experience during your time with us, scoring us a perfect 5 out of 5!It's fantastic to know that our central location provided convenience for you and that you enjoyed a peaceful night's sleep in our quiet room. We're delighted that you found our buffet breakfast superb and that it kept you satisfied until dinner. The view from our restaurant truly is spectacular, and we're glad you got to experience it.Ivonne and Johnathon will be delighted to hear that their assistance enhanced your stay. Providing excellent service to our guests is always our top priority, and we're thrilled that they went above and beyond to make your stay memorable.Thank you for your kind words, and we would be honored to welcome you back for another enjoyable stay at Crowne Plaza Queenstown in the future.Warm regards,Jayme BlackmoreDuty Manager
10/10 Excellent
Joan
5 avr. 2024
Joan
Séjour de 3 nuits en mars 2024
Réponse de Farah Pradewi le 26 avr. 2024
Kia Ora Joan,Thank you for taking a moment to share your recent experience at Crowne Plaza Queenstown. We are pleased to hear that you enjoyed your stay with us. We look forward to welcoming you back again soon.Kind Regards,Farah PradewiDuty Manager at Crowne Plaza Queenstown
6/10 Satisfaisant
Theresa
Voyage en couple
23 mars 2024
Les points forts : Propreté
Theresa
Séjour de 3 nuits en mars 2024
Réponse de Katie le 27 mars 2024
Kia Ora Theresa, Thank you for taking the time to provide us with some feedback. Unfortunatley we can only offer upgrades when we have availability to do so. We are also a 24 hour hotel so we do have guests arriving at all times during the night. We hope you understand that we sometimes do not have the option to upgrade our loyal guests. We hope we can welcome you back again in the near future. Nga Mihi Katie Morgan Duty Manager Crowne Plaza team
10/10 Excellent
Michael, Northbrook
10 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Michael
Séjour de 5 nuits en mars 2024
Réponse de . le 10 mars 2024
Kia Ora Michael,Thank you for your valuable feedback.We appreciate your time in reviewing our services and it is delightful to know that you enjoyed your overall stay at the premises.We look forward to you staying with us again soon.Nga mihi,Semi Madanawa – Duty ManagerCrowne Plaza Team
8/10 Bien
Prabhu
Voyage en famille
9 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Prabhu
Séjour de 3 nuits en mars 2024
Réponse de . le 10 mars 2024
Kia Ora Prabhu,Thank you for your valuable feedback.We appreciate your time in reviewing our services and it is delightful to know that you enjoyed your overall stay at the premises.We look forward to you staying with us again soon.Nga mihi,Semi Madanawa – Duty ManagerCrowne Plaza Team
10/10 Excellent
Warwick
Voyage en couple
5 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Warwick
Séjour de 5 nuits en février 2024
Réponse de Eduardo le 5 mars 2024
Kia Ora Mr. Warwick,Thank you for your valuable feedback!We appreciate your time in reviewing our services and it is delightful to know that you enjoyed your overall stay at the premises and appreciated our service.We look forward to you staying with us again soon.Nga mihi,Eduardo Feliz – Duty ManagerCrowne Plaza Team
2/10 Horrible
MICHIHITO
3 mars 2024
MICHIHITO
Séjour de 3 nuits en février 2024
Réponse de Eduardo le 30 mars 2024
Kia Ora,Thank you for your valuable feedback!We appreciate your time in reviewing our services. We are sad to hear this wasn't what you expected. Hopefully, we'll have you again in the future to change your mind. Nga mihi,Eduardo Feliz – Duty ManagerCrowne Plaza Team
8/10 Bien
Ann
14 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Ann
Séjour de 2 nuits en février 2024
Réponse de . le 15 févr. 2024
Kia Ora Ann,Thank you for your valuable feedback.We appreciate your time in reviewing our services and it is delightful to know that you enjoyed your overall stay at the premises.We look forward to you staying with us again soon.Nga mihi,Semi Madanawa – Duty ManagerCrowne Plaza Team
6/10 Satisfaisant
Samantha
Voyage en famille
11 févr. 2024
Les points forts : Propreté
Les points faibles : Infrastructures et conditions de l’hébergement
Samantha
Séjour de 9 nuits en janvier 2024
Réponse de . le 14 févr. 2024
Kia Ora Samantha,Thank you for your valuable feedback.We appreciate your time in reviewing our services and it is delightful to know that you enjoyed some aspects of your stay at the premises.We strive to make each stay as pleasant and comfortable as possible, and we take feedback seriously and will share your opinion with the other departments to make the necessary changes so we can provide a better experience in the future. We look forward to you staying with us again soon.Nga mihi,Semi Madanawa – Duty ManagerCrowne Plaza Team
4/10 Médiocre
howard
8 févr. 2024
Les points faibles : Infrastructures et conditions de l’hébergement
Rooms tired
howard
Séjour de 3 nuits en février 2024
Réponse de Gabriela le 10 févr. 2024
Thank you for choosing Crowne Plaza and for taking the time to provide feedback about your experience at Crowne Plaza Queenstown. We appreciate that you brought your experience to our attention. We take feedback seriously and will coach our team to make the necessary changes so we can provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Again, thank you for sharing your comments, and we hope to welcome you again soon.Kind regards, Gabriela GomezFront Office ManagerCrowne Plaza Queenstown
8/10 Bien
Walter
5 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Walter
Séjour de 3 nuits en février 2024
Réponse de Gabriela le 9 févr. 2024
Thank you for your positive review. We look forward to your next stay with us!Kindest regards,Gabriela GomezFront Office Manager Crowne Plaza Queenstown
6/10 Satisfaisant
Helen
5 févr. 2024
Helen
Séjour de 2 nuits en janvier 2024
Réponse de . le 6 févr. 2024
Kia Ora Helen,Thank you for your valuable feedback.We appreciate your time in reviewing our services and it is delightful to know that you enjoyed some aspects of your stay at the premises.We strive to make each stay as pleasant and comfortable as possible, and we take feedback seriously and will share your opinion with the other departments to make the necessary changes so we can provide a better experience in the future. We look forward to you staying with us again soon.Nga mihi,Semi Madanawa – Duty ManagerCrowne Plaza Team
10/10 Excellent
David
Voyage en famille
3 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent hotel
David
Séjour de 2 nuits en janvier 2024
Réponse de Katie le 4 févr. 2024
Kia Ora, Thank you for taking the time to provide us with your feedback! We are thrilled to know you enjoyed your stay with us and we hope we can welcome you back in the near future. Kind regards Katie Morgan - Duty Manager Crowne Plaza team
10/10 Excellent
Voyageur vérifié
31 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 2 nuits en janvier 2024
Réponse de . le 31 janv. 2024
Kia Ora,Thank you for staying with us and for your valuable feedback.I would like to start by apologizing to you for the inconvenience you faced during your stay. We strive to make each stay as pleasant and comfortable as possible, and we take feedback seriously and will share your opinion with the other departments to make the necessary changes so we can provide a better experience in the future. Nga mihi,Semi Madanawa – Duty ManagerCrowne Plaza Team.
10/10 Excellent
Patricia, Bridgeport
Voyage en couple
29 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Patricia
Séjour de 8 nuits en décembre 2023
Réponse de Farah Pradewi le 30 janv. 2024
Kia Ora Patricia,Thank you for taking a moment to share your recent experience at Crowne Plaza Queenstown. We are pleased to hear that you enjoyed your stay with us. We look forward to welcoming you back again soon.Kind Regards,Farah PradewiDuty Manager at Crowne Plaza Queenstown
10/10 Excellent
Toyoko
Voyage en famille
26 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Toyoko
Séjour de 3 nuits en janvier 2024
Réponse de Farah Pradewi le 27 janv. 2024
Kia Ora Toyoko,Thank you for taking a moment to share your recent experience at Crowne Plaza Queenstown. We are pleased to hear that you enjoyed your stay with us. We look forward to welcoming you back again soon.Kind Regards,Farah PradewiDuty Manager at Crowne Plaza Queenstown
10/10 Excellent
Rishi
Voyage en famille
26 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Rishi
Réponse de Farah Pradewi le 27 janv. 2024
Kia Ora Rishi,Thank you for taking a moment to share your recent experience at Crowne Plaza Queenstown. We are pleased to hear that you enjoyed the location of our hotel. We look forward to welcoming you back again soon.Kind Regards,Farah PradewiDuty Manager at Crowne Plaza Queenstown
8/10 Bien
Wendy
Voyage en couple
26 janv. 2024
Les points forts : Propreté et personnel et service
Wendy
Séjour de 5 nuits en janvier 2024
Réponse de Farah Pradewi le 26 janv. 2024
Kia Ora Wendy,Thank you for taking a moment to share your recent experience at Crowne Plaza Queenstown. We are pleased to hear that you enjoyed your stay with us. We look forward to welcoming you back again soon.Kind Regards,Farah PradewiDuty Manager at Crowne Plaza Queenstown
10/10 Excellent
Ann
Voyage en famille
25 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Ann
Séjour de 3 nuits en janvier 2024
Réponse de Farah Pradewi le 26 janv. 2024
Kia Ora Ann,Thank you for taking a moment to share your recent experience at Crowne Plaza Queenstown. We look forward to welcoming you back again soon.Kind Regards,Farah PradewiDuty Manager at Crowne Plaza Queenstown
10/10 Excellent
Kyungbae
23 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Location
Kyungbae
Séjour de 2 nuits en janvier 2024
Réponse de Katie le 25 janv. 2024
Kia Ora Kyungbae,Thank you for your valuable feedback!We appreciate your time in reviewing our services and it is delightful to know that you enjoyed your overall stay at the premises.We look forward to you staying with us again soon.Katie Morgan - Duty Manager Crowne Plaza team
10/10 Excellent
Voyageur vérifié
15 janv. 2024
Les points forts : Propreté, personnel et service, confort de la chambre
Voyageur vérifié
Séjour de 2 nuits en janvier 2024
Réponse de Katie le 15 janv. 2024
Kia Ora, Thank you for your feedback. We are thrilled to know you enjoyed your stay with us. We look forward to welcoming you back in the future. Nga mihi,Katie Morgan - Duty manager
10/10 Excellent
Stephen
11 janv. 2024
Stephen
Séjour de 3 nuits en janvier 2024
Réponse de . le 1 févr. 2024
Kia Ora Stephen,Thank you for your valuable feedback!We appreciate your time in reviewing our services and it is delightful to know that you enjoyed your overall stay at the premises.We look forward to you staying with us again soon.Nga mihi,Semi Madanawa – Duty ManagerCrowne Plaza Team
10/10 Excellent
Paul
8 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Paul
Séjour de 5 nuits en janvier 2024
Réponse de Katie le 15 janv. 2024
Kia Ora Paul, Thank you for your valuable feedback!We appreciate your time in reviewing our services and it is delightful to know that you enjoyed your overall stay at the premises.We look forward to you staying with us again soon.Nga mihi,Katie Morgan – Duty ManagerCrowne Plaza Team
10/10 Excellent
Kevin
Voyage en famille
4 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Kevin
Séjour de 1 nuit en janvier 2024
Réponse de . le 9 janv. 2024
Kia Ora Kevin,Thank you for your feedback.We appreciate your time in reviewing our services and it is delightful to know that you enjoyed your overall stay at the premises.We look forward to you staying with us again soon.Nga mihi,Semi Madanawa – Duty ManagerCrowne Plaza Team
10/10 Excellent
Gautam, Issaquah
2 janv. 2024
Gautam
Séjour de 3 nuits en décembre 2023
Réponse de . le 6 janv. 2024
Kia Ora Gautum,Thank you for your valuable feedback!We appreciate your time in reviewing our services and it is delightful to know that you enjoyed your overall stay at the premises.We look forward to you staying with us again soon.Nga mihi,Semi Madanawa – Duty ManagerCrowne Plaza Team
6/10 Satisfaisant
Julie, Chicago
31 déc. 2023
Les points forts : Propreté et personnel et service
Julie
Séjour de 1 nuit en novembre 2023
Réponse de Farah Pradewi le 1 janv. 2024
Kia Ora Julie,Thank you for taking a moment to share your recent experience at Crowne Plaza Queenstown. We are pleased to hear that you enjoyed the location of our hotel. We sincerely regret that your experience was less than perfect. We care deeply about our guests and want to provide the most comfortable experience possible. We hope you give us another chance soon, so we can share a more positive experience.Kind Regards,Farah PradewiDuty Manager at Crowne Plaza Queenstown
10/10 Excellent
Muralidhar
Voyage en famille
28 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Muralidhar
Séjour de 4 nuits en décembre 2023
Réponse de Farah Pradewi le 29 déc. 2023
Kia Ora Muralidhar,Thank you for taking a moment to share your recent experience at Crowne Plaza Queenstown. We look forward to welcoming you back again soon.Kind Regards,Farah PradewiDuty Manager at Crowne Plaza Queenstown
10/10 Excellent
Voyageur vérifié
Voyage en famille
23 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 3 nuits en décembre 2023
Réponse de Farah Pradewi le 25 déc. 2023
Kia Ora,Thank you for taking a moment to share your recent experience at Crowne Plaza Queenstown. We look forward to welcoming you back again soon.Kind Regards,Farah PradewiDuty Manager at Crowne Plaza Queenstown
10/10 Excellent
Stuart
21 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Stuart
Séjour de 3 nuits en décembre 2023
Réponse de Katie le 22 déc. 2023
Thanks for staying with us. We appreciate your feedback!
10/10 Excellent
KYURIM
Voyage en famille
20 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
KYURIM
Séjour de 1 nuit en décembre 2023
Réponse de Katie le 22 déc. 2023
Thanks for staying with us. We appreciate your feedback!
10/10 Excellent
Paul
19 déc. 2023
Paul
Séjour de 3 nuits en décembre 2023
Réponse de Drew Forrest le 20 déc. 2023
Thank you Paul for your kind review.We are thrilled to here you enjoyed your stay and look forward to seeing you again in the near future!Safe travels.Kind regards,Crowne Plaza Queenstown Team
10/10 Excellent
Arnaldo
12 déc. 2023
Arnaldo
Séjour de 1 nuit en décembre 2023
Réponse de Drew Forrest le 14 déc. 2023
Thank you for your kind review Arnaldo!We are glad to hear you enjoyed your stayand look forward to seeing you again here at The Crowne Plaza Queenstown.
8/10 Bien
maria
8 déc. 2023
Les points forts : Propreté
maria
Réponse de . le 14 févr. 2024
Kia Ora Maria,Thank you for your valuable feedback!We appreciate your time in reviewing our services and it is delightful to know that you enjoyed your overall stay at the premises.We look forward to you staying with us again soon.Nga mihi,Semi Madanawa – Duty ManagerCrowne Plaza Team
10/10 Excellent
Paul
Voyage en couple
7 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Paul
Séjour de 2 nuits en décembre 2023
Réponse de Gabriela le 8 déc. 2023
Tank you for your positive review. We would be delighted to welcome you back in the near future.Kindest regards,GabrielaFront Office ManagerCrowne Plaza Queenstown
10/10 Excellent
wendy
Voyage en groupe
5 déc. 2023
wendy
Séjour de 1 nuit en décembre 2023
Réponse de . le 6 déc. 2023
Kia Ora Wendy,Thank you for your valuable feedback!We appreciate your time in reviewing our services and it is delightful to know that you enjoyed your overall stay at the premises.We look forward to you staying with us again soon.Nga mihi,Semi Madanawa – Duty ManagerCrowne Plaza Team
10/10 Excellent
Thomas, Phoenix
Voyage en couple
28 nov. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Thomas
Séjour de 2 nuits en novembre 2023
Réponse de . le 29 nov. 2023
Kia Ora Thomas,Thank you for your valuable feedback.We appreciate your time in reviewing our services and it is delightful to know that you enjoyed your overall stay at the premises.We look forward to you staying with us again soon.Nga mihi,Semi Madanawa – Duty ManagerCrowne Plaza Team
10/10 Excellent
Grant
Voyage en famille
25 nov. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Grant
Séjour de 9 nuits en novembre 2023
Réponse de . le 28 nov. 2023
Kia Ora Grant,Thank you for your valuable feedback!We appreciate your time in reviewing our services and it is delightful to know that you enjoyed your overall stay at the premises.We look forward to you staying with us again soon.Nga mihi,Semi Madanawa – Duty ManagerCrowne Plaza Team
6/10 Satisfaisant
Ellen
Voyage en couple
24 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Ellen
Séjour de 3 nuits en novembre 2023
Réponse de Farah Pradewi le 24 nov. 2023
Kia Ora Ellen,Thank you for bringing these concerns to our attention. We regret that your experience did not meet your expectations and have shared your feedback with our management. We care deeply about our guests and want to provide the most comfortable experience possible. We hope you give us another chance soon, so we can share a more positive experience.Kind Regards,Farah PradewiDuty Manager - Crowne Plaza Queenstown
6/10 Satisfaisant
Ranveig
Voyage en groupe
20 nov. 2023
Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Ranveig
Séjour de 2 nuits en novembre 2023
Réponse de . le 5 déc. 2023
Kia Ora Ranveig,Thank you for your valuable feedback.We appreciate your time in reviewing our services.We strive to make each stay as pleasant and comfortable as possible, and we take feedback seriously and will share your opinion with the other departments to make the necessary changes so we can provide a better experience in the future. We look forward to you staying with us again soon.Nga mihi,Semi Madanawa – Duty ManagerCrowne Plaza Team
10/10 Excellent
Yeh Lap
20 nov. 2023
Yeh Lap
Séjour de 5 nuits en novembre 2023
Réponse de Farah Pradewi le 11 déc. 2023
Kia Ora Yeh,Thank you for your feedback. We hope to see you again soon. Kind Regards,Farah PradewiDuty Manager at Crowne Plaza Queenstown
10/10 Excellent
Bernard w
14 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Central Queenstown
Bernard w
Séjour de 7 nuits en novembre 2023
Réponse de . le 14 nov. 2023
Kia Ora Bernard,Thank you for your feedback.We appreciate your time in reviewing our services and it is delightful to know that you enjoyed your overall stay at the premises.We look forward to you staying with us again soon.Nga mihi,Semi Madanawa – Duty ManagerCrowne Plaza Team
10/10 Excellent
Eunjoo
13 nov. 2023
Eunjoo
Séjour de 2 nuits en novembre 2023
Réponse de Gabriela le 15 nov. 2023
Thank you for your positive review. We hope to welcome you again in the near future. Kindest regards, GabrielaFront Office ManagerCrowne Plaza Queenstown
10/10 Excellent
MA THERESA
Voyage en famille
31 oct. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
MA THERESA
Séjour de 3 nuits en octobre 2023
Réponse de Drew le 1 nov. 2023
Thank you for your review Rachel! We are happy you enjoyed the great location of the hotel and your feedback will be passed on, as it is extremely useful to us, to help improve our services in the future. We would be delighted to welcome you back in the near future. Kindest Regards,