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Subject: Feedback on Recent Stay at Rex QuáșŁng BĂŹnh
I recently stayed at your hotel and would like to share my experience, which, unfortunately, was disappointing.
First and foremost, the toilet in room 1011 - This is a family room - had a very unpleasant and persistent smell, seemingly coming from the waste collector. It was so overwhelming that it felt like I was sleeping in a garbage room. This issue seriously affected the comfort and quality of my stay.
Additionally, during breakfast...
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âž»
Subject: Feedback on Recent Stay at Rex QuáșŁng BĂŹnh
I recently stayed at your hotel and would like to share my experience, which, unfortunately, was disappointing.
First and foremost, the toilet in room 1011 - This is a family room - had a very unpleasant and persistent smell, seemingly coming from the waste collector. It was so overwhelming that it felt like I was sleeping in a garbage room. This issue seriously affected the comfort and quality of my stay.
Additionally, during breakfast...
« The room was clean and comfortable and the breakfast was very nice. It is right in the centre close to all of the restaurants and there is a convenience store nearby. The family who run it are really friendly and helpful and make it a warm and welcoming place to stay. I would definitely stay here again and thoroughly recommend booking a staying here. »
« The room was clean and comfortable and the breakfast was very nice. It is right in the centre close to all of the restaurants and there is a convenience store nearby. The family who run it are really friendly and helpful and make it a warm and welcoming place to stay. I would definitely stay here again and thoroughly recommend booking a staying here. »
« Our stay here was wonderful. Quiet, nice bed, you can use their bikes to explore. I canât say enough about the staff. They got us breakfast early and told us we are welcome to use the shower when we were done with our trek. When we went outside by the pool to have a drink at night, they turned on all the string lights just for us. »
« Our stay here was wonderful. Quiet, nice bed, you can use their bikes to explore. I canât say enough about the staff. They got us breakfast early and told us we are welcome to use the shower when we were done with our trek. When we went outside by the pool to have a drink at night, they turned on all the string lights just for us. »
« The resort is in an area that is currently being developed and as it only opened in March there were a couple of services that were not yet available. Having said that, our villa was superb and the menu choices were great and food delicious and beautifully presented. Staff were very friendly and helpful and would highly recommend staying there »
« The resort is in an area that is currently being developed and as it only opened in March there were a couple of services that were not yet available. Having said that, our villa was superb and the menu choices were great and food delicious and beautifully presented. Staff were very friendly and helpful and would highly recommend staying there »
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âž»
Subject: Feedback on Recent Stay at Rex QuáșŁng BĂŹnh
I recently stayed at your hotel and would like to share my experience, which, unfortunately, was disappointing.
First and foremost, the toilet in room 1011 - This is a family room - had a very unpleasant and persistent smell, seemingly coming from the waste collector. It was so overwhelming that it felt like I was sleeping in a garbage room. This issue seriously affected the comfort and quality of my stay.
Additionally, during breakfast service, I encountered a staff member at the soup station who was notably unfriendly. Her attitude toward guests came across as dismissive, if not outright rude. Whether this was due to her demeanor or simply a lack of customer service training, it left a negative impression.
To make matters worse, my brother developed a stomachache shortly after consuming an egg from the breakfast buffet. While we cannot confirm the cause with certainty, this incident raised concerns about food hygiene and safety standards at your establishment.
Based on this experience, I regret to say that I will not be returning to Rex QuáșŁng BĂŹnh Hotel in the future. I hope you will take this feedback seriously and work toward improving the overall guest experience.
Sincerely,
Nguyen "