Piscine extérieure, cabanons gratuits, parasols de plage
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Avis sur Conrad Pune by Hilton

5 out of 5
Conrad Pune by Hilton
7 Mangaldas Road, Pune, Maharashtra

Avis

9,6

Exceptionnel

Note des voyageurs de 10 (Excellent), d’après 148 avis sur 184." "
Note des voyageurs de 8 (Bien), d’après 24 avis sur 184." "
Note des voyageurs de 6 (Satisfaisant), d’après 8 avis sur 184." "
Note des voyageurs de 4 (Médiocre), d’après 2 avis sur 184." "
Note des voyageurs de 2 (Horrible), d’après 2 avis sur 184." "

9,6/10

Propreté

9,4/10

Personnel et service

9,4/10

Équipements

9,4/10

Infrastructures et conditions de l’hébergement

8,6/10

Écoresponsabilité

Avis

10/10 Excellent

frederic

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent hotel, services au top
excellent hôtel, tout neuf. service impeccable
Séjour de 3 nuits en juillet 2017
Thank you for your valuable feedback . We look forward to welcome you back to Conrad Pune

10/10 Excellent

Jacques

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Superbe hôtel, mais...
Hôtel absolument splendide et conforme à tous les standards des grands hôtels... mais n'inspire en rien l'Inde. Mais sinon rien à dire. Le trajet organisé par l'hôtel depuis l'aéroport à coûté 2000 INR, celui que nous avons payé par nous même pour le trajet inverse... 150 INR.
Séjour de 3 nuits en juin 2017
Réponse de Team Reservations le 21 août 2017
Thank you for your valuable feedback . We look forward to Welcome you back to Conrad Pune !

10/10 Excellent

Erin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Probably the nicest property I have stayed at.
Séjour de 4 nuits en mai 2024

10/10 Excellent

Naresh, Katy

Voyage en famille, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
A well appointed property with well trained staff that are courteous and professional. Rooms are spacious and well maintained. Lots of great options for dinning, bar and a great pool area. We will be surely staying here on our visits to Pune.
Séjour de 2 nuits en avril 2024

10/10 Excellent

Shane

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
An excellent hotel will stay there again
Séjour de 4 nuits en février 2024

8/10 Bien

Pranav

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024

10/10 Excellent

Arlan, Spring

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Service, food, room were all exemplary
Séjour de 2 nuits en février 2024

8/10 Bien

Smitha

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Communicable staff
Séjour de 1 nuit en février 2024

10/10 Excellent

Karan

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The service and food was impeccable. They gave us an early check in, very graciously.
Séjour de 1 nuit en février 2024

6/10 Satisfaisant

Sameer

Voyage d’affaires
Les points faibles : Personnel et service
Cold unfriendly receptionist
Receptionist handed me the key at checkin without any further directions, information or helpfulness. Arrival experience was horrible
Séjour de 1 nuit en janvier 2024

10/10 Excellent

Girish

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 5 nuits en décembre 2023

10/10 Excellent

RAJU PARTAB

Séjour de 4 nuits en décembre 2023

10/10 Excellent

Nilesh

Séjour de 3 nuits en décembre 2023

10/10 Excellent

Namita

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This is a very grand hotel and a bit too fancy for me, but I love it - everything is beautiful. It is my home away from home in Pune and I always feels very welcome when I stay. It is centrally located so relatively easy to get to different areas as needed. The staff are extremely kind and professional. I cannot recommend the spa highly enough - the ayurvedic treatments are absolutely transformative. Between the therapeutic benefits and the kindness of the staff, this is my absolute favorite spa in the world! I highly recommend the Conrad in Pune. Absolutely worth it.
Séjour de 2 nuits en décembre 2023

10/10 Excellent

Sanjeev

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2023

10/10 Excellent

mayyar

Voyage en famille, Voyage d’affaires
Excellent service all around. I have Never experienced this high level of service ever before. AMAZING, FANTASTIC !!!!
Séjour de 5 nuits en novembre 2023

10/10 Excellent

Adish

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good option to choose
My three nice stay at Conrad Pune was wonderful.
Séjour de 3 nuits en novembre 2023

10/10 Excellent

Wayne

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 5 nuits en octobre 2023

10/10 Excellent

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Review
Amazing hotel! Very clean, elegant and friendly.
Séjour de 1 nuit en octobre 2023

6/10 Satisfaisant

Saurabh

Voyage d’affaires
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Hotel is okay but the staff is not that great. Their lounge staff kept harassing us over single and double occupancy. Business lounge is absolutely bare bones. United lounge is better than that. It would be nice if you could avoid their staff.
Séjour de 3 nuits en juillet 2023

8/10 Bien

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good 5-star hotel near Koreagonpark.
Good 5-star hotel near Koreagonpark.
Séjour de 2 nuits en mai 2023
Réponse de CONRAD PUNE le 7 mai 2023
Dear Guest, Thank you very much for choosing India’s first Conrad and taking the time to share your experience!We make every effort to ensure your visit is a truly inspired one and we are delighted that we have been successful in achieving this during your recent visit. We are so glad you enjoyed the services and offerings during your time with us.Your kind words of encouragement have been shared with the team and they are thrilled to receive this recognition of their hard work.On behalf of the entire team of Conrad Pune, I look forward to welcoming you back soon. Stay Inspired! Best Regards,RAHUL BHAGATDIRECTOR OF OPERATIONS

6/10 Satisfaisant

Sriramani

While checkin was very smooth , the hospitality at breakfast table left a lot to be desired. Most of the female staff made eye contact and smiled but the male staff are bland with no eye contact and expressionless. While taking the plate from table the good dropped and the staff pretended to not seen it. after pointing them to pick the dropped food on table it was picked but not a apology. Missed basic etiquettes of a five star hotel. However he staff at reception and desk and room service are very cordial and genuinely helping.
Séjour de 1 nuit en mars 2023
Réponse de Conrad Pune le 23 mars 2023
Dear Guest, Thank you very much for choosing India’s first Conrad and taking the time to share your experience!We make every effort to ensure your visit is a truly inspired one and it is extremely disheartening to know that we were not able to create an inspirational experience during your recent visit with us.May I please request you to treat this incident in isolation and not a true reflection of our bespoken hospitality services. We assure you that we have taken the necessary corrective action to ensure a seamless experience.Thank you for your feedback and is a pleasure for us to be at your service. We implore you to provide us with another opportunity to showcase and deliver the true Conrad’s smart luxury experience. Stay Inspired! Best Regards,RAHUL BHAGATDIRECTOR OF OPERATIONS

10/10 Excellent

Yasmin

Séjour de 1 nuit en mars 2023
Réponse de CONRAD PUNE le 7 mai 2023
Dear Guest, Thank you very much for choosing India’s first Conrad and taking the time to share your experience!We make every effort to ensure your visit is a truly inspired one and we are delighted that we have been successful in achieving this during your recent visit. We are so glad you enjoyed the services and offerings during your time with us.Your kind words of encouragement have been shared with the team and they are thrilled to receive this recognition of their hard work.On behalf of the entire team of Conrad Pune, I look forward to welcoming you back soon. Stay Inspired! Best Regards,RAHUL BHAGATDIRECTOR OF OPERATIONS

10/10 Excellent

Manoj

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Muy bueno ( Value for Money )
Séjour de 7 nuits en février 2023
Réponse de CONRAD PUNE le 23 mars 2023
Dear Guest, Thank you very much for choosing India’s first Conrad and taking the time to share your experience!We make every effort to ensure your visit is a truly inspired one and we are delighted that we have been successful in achieving this during your recent visit. We are so glad you enjoyed the services and offerings during your time with us.Your kind words of encouragement have been shared with the team and they are thrilled to receive this recognition of their hard work.On behalf of the entire team of Conrad Pune, I look forward to welcoming you back soon. Stay Inspired! Best Regards,RAHUL BHAGATDIRECTOR OF OPERATIONS

8/10 Bien

steve Ki Yong

Séjour de 4 nuits en février 2023
Réponse de Conrad Pune le 12 févr. 2023
Dear Guest, Thank you very much for choosing India’s first Conrad and taking the time to share your experience!We make every effort to ensure your visit is a truly inspired one and we are delighted that we have been successful in achieving this during your recent visit. We are so glad you enjoyed the services and offerings during your time with us.Your kind words of encouragement have been shared with the team and they are thrilled to receive this recognition of their hard work.On behalf of the entire team of Conrad Pune, I look forward to welcoming you back soon. Stay Inspired! Best Regards,RAHUL BHAGATDIRECTOR OF OPERATIONS

10/10 Excellent

Smruti

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2023
Réponse de Conrad Pune le 12 févr. 2023
Dear Guest, Thank you very much for choosing India’s first Conrad and taking the time to share your experience!We make every effort to ensure your visit is a truly inspired one and we are delighted that we have been successful in achieving this during your recent visit. We are so glad you enjoyed the services and offerings during your time with us.Your kind words of encouragement have been shared with the team and they are thrilled to receive this recognition of their hard work.On behalf of the entire team of Conrad Pune, I look forward to welcoming you back soon. Stay Inspired! Best Regards,RAHUL BHAGATDIRECTOR OF OPERATIONS

10/10 Excellent

Sukanya

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent stay. Hotel hospitality was great. Pranita and staff took extra care to make sure we were comfortable. Clean rooms. Food was good.
Réponse de Pooja le 8 nov. 2022
Dear Sukanya, Thank you very much for choosing Conrad Pune and taking the time to share your experience! We make every effort to ensure your visit is a truly inspired one and we are delighted that we have been successful in achieving this during your recent visit. We are so glad you enjoyed the services and offerings during your time with us.Your kind words of encouragement have been shared with the Pranita and the team and they are thrilled to receive this recognition of their hard work.On behalf of the entire team of Conrad Pune, I look forward to welcoming you back soon. Stay Inspired! Best Regards,POOJA MALLYAFRONT OFFICE MANAGER

10/10 Excellent

Prateek

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en septembre 2022
Réponse de Pooja le 7 nov. 2022
Dear Prateek,Thank you for taking the time out to rate us on Expedia.We look forward to more visits in the futureWarm RegardsPooja Mallya

6/10 Satisfaisant

Deepak, Flat Bush

Les points faibles : Propreté et personnel et service
The shower in the bathroom was clogged. The carpet and the Sofa in the room were stained. The Room Boy did not vacuum and clean the glass table properly. The Bathroom door was making squeaky sound and brushing on the frame. Waiters in the Coffee Shop need to be trained and should maintain high personal hygiene. Sabudana Khichadi was too dry. Juice stations were not attended and filled for 10 minutes. The Reception staff said that I am allowed to pack my breakfast, however when I asked the Coffee Shop guys they refused. I had to argue with the waiter, as there was no Duty Manager on duty. To address the above issues they offered me free laundry and cancelled 1 day breakfast - appreciate that. Overall the hotel needs to put in more efforts on cleanliness and training the waiters.
Séjour de 5 nuits en septembre 2022
Réponse de Pooja le 19 sept. 2022
Dear Mr. Kulkarni,Thank you very much for choosing to stay at India’s first Conrad and taking the time to share your experience!We make every effort to make your stay a truly inspired one and we are disappointed that we fell short of delivering the same during your recent visit.I do note your candid feedback and I sincerely regret the inconvenience caused to you and assure this feedback has been addressed with the relevant stakeholders.I am sure this feedback will serve as an encouragement to all our team members as we strive to continuously improve the quality of our services.We look forward to your continued visits and to welcoming you back.Warm Regards,Pooja Mallya

6/10 Satisfaisant

Sridhar

Voyage d’affaires
Les points forts : Personnel et service
Les points faibles : Confort de la chambre
Poor comfort
King size Bed was uncomfortable. Raised in the middle and slopping on the sides. Five Pillows but all flat Had to call a hard piece. Towels were not upto rhe mark for a hotel of your standing. Should be far better. Killed a cockroach in the bath area.
Séjour de 2 nuits en septembre 2022
Réponse de Pooja le 9 sept. 2022
Dear Sridhar,Thank you very much for choosing to stay at India’s first Conrad and taking the time to share your experience!We make every effort to make your stay a truly inspired one and we are delighted that we have been successful in achieving this during your recent visit.I sincerely regret the inconvenience caused to you and assure you that the same has been addressed with the concerned head of departments.I’m sure this feedback will serve as an encouragement to all our team members as we strive to continuously improve the quality of our services.We look forward to your continued visits and to welcoming you back.Warm Regards,Pooja MallyaFront Office Manager

10/10 Excellent

Haritha, piscataway

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Room, Lobby,
Séjour de 1 nuit en août 2022
Réponse de Pooja le 9 sept. 2022
Dear Haritha,Thank you very much for choosing Conrad Pune and taking the time to share your experience! We make every effort to ensure your visit is a truly inspired one and we are delighted that we have been successful in achieving this during your recent visit. We are so glad you enjoyed the services and offerings during your time with us.Your kind words of encouragement have been shared with the team and they are thrilled to receive this recognition of their hard work.On behalf of the entire team of Conrad Pune, I look forward to welcoming you back soon. Regards,Pooja MallyaFront Office Manager

10/10 Excellent

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very nice stay
Very nice hotel in perfect condition. staff is really nice.
Séjour de 1 nuit en juillet 2022
Réponse de Pooja le 9 sept. 2022
Dear Guest,Thank you very much for choosing Conrad Pune and taking the time to share your experience! We make every effort to ensure your visit is a truly inspired one and we are delighted that we have been successful in achieving this during your recent visit. We are so glad you enjoyed the services and offerings during your time with us.Your kind words of encouragement have been shared with the team and they are thrilled to receive this recognition of their hard work.On behalf of the entire team of Conrad Pune, I look forward to welcoming you back soon. Warm Regards,Pooja MallyaFront Office Manager

10/10 Excellent

bhavesh kanabar

Séjour de 3 nuits en juin 2022

10/10 Excellent

Michelle

Voyage en famille
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
The staff and service was absolutely customer friendly. The property was amazing. An excellent experience. Rajdip n Kirti make up the rooms beautifully each day.
Séjour de 3 nuits en juin 2022

10/10 Excellent

RAVI

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent room, good service. Experienced staff
Séjour de 5 nuits en mai 2022

10/10 Excellent

Rhishikesh

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Perfect stay for family with children
We had an amazing stay at Conrad. The rooms are spacious and the room cleaning staff kept the room very clean and tidy. The gym and pool area is very well maintained and one of most clean facilities that i witnessed so far! The service offered in restaurants is fantastic! Our daughter travelled first time to India, so we were careful with food and water. The kitchen staff (esp. Milind, Vishal chef and Shyam Chef) was outstanding and made special food for our daughter! Pooja Mallya was fantastic to provide us great support throughout our stay! If one thing that I would recommend to improve is, to manage the private events in more professional manner. The music at times was very loud that ran until 2 am and was disturbing. Pooja was very receptive of this feedback, which is great! All in all a fantastic stay!
Séjour de 12 nuits en avril 2022

10/10 Excellent

Rajesh

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Memorable for quality and service
Super-clean and comfortable. We stayed just one night in an Executive King room. There was boisterous music on the ground floor at night, but we couldn't hear much. Drinks were excellent, dinner (soup and pasta) in our room superb, and breakfast was sumptuous and high-quality. One of the best hotels I've stayed in (I've been to plenty).
Séjour de 1 nuit en avril 2022
Réponse de Pooja le 26 avr. 2022
Dear Rajesh, Thank you very much for choosing Conrad Pune and taking the time to share your experience! We make every effort to ensure your visit is a truly inspired one and we are delighted that we have been successful in achieving this during your recent visit. We are so glad you enjoyed the services and offerings during your time with us. Your kind words of encouragement have been shared with the team and they are thrilled to receive this recognition of their hard work. On behalf of the entire team of Conrad Pune, I look forward to welcoming you back soon. Stay Inspired! Best Regards, POOJA MALLYA FRONT OFFICE MANAGER

10/10 Excellent

VIJAY

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en mars 2022
Réponse de Pooja Mallya le 30 mars 2022
Thank you very much for choosing to stay at India’s first Conrad and taking the time to share your experience! We make every effort to make your stay a truly inspired one and we are delighted that we have been successful in achieving this during your recent visit. We look forward to your continued visits and to welcoming you back. Please feel free to get in touch with us directly at +91 20 6745 6745 or alternatively email us at pnqci.res@conradhotels.com for your future reservations. Warm Regards Pooja

4/10 Médiocre

PRASAD, Glen Allen

Les points forts : Équipements et infrastructures et conditions de l’hébergement
I think I was prejudiced vis a vis other guests, staff was reluctant to work. Couple of incidents whenever I used to go for early breakfast I ask for coffee which is not present for self serve, they would look the way, when i asked to keep my valuables in safe at reception which they themselves recommend they would push the buck to other and keep wasting my time. I feel overall the property does not meet the Hilton standard world wide for the price which is more than world standard
Séjour de 3 nuits en mars 2022
Réponse de Pooja Mallya le 30 mars 2022
Dear Mr. Prasad Thank you very much for choosing to stay at India’s first Conrad and taking the time to share your experience! We make every effort to make your stay a truly inspired one and we are disappointed that you have left the hotel with this feeling as you have mentioned. I do note your candid feedback pertaining to both experiences and sincerely regret the inconvenience caused to you and assure you that the same has been addressed with the concerned head of departments. I’m sure this feedback will serve as an encouragement to all our team members as we strive to continuously improve the quality of our services. We look forward to your continued visits and to welcoming you back. Warm Regards, Pooja

10/10 Excellent

Amin

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Having stayed at The Conrad Hotel previously, I had no hesitation in visiting again. My only complaint is that the swimming pool was closed on Thursday 17/03/2022 for a private function. What about the guests who have paid to stay & want to have a swim?!!! Looks like the hotel decided to close the pool for the private function to increase their income AND took the money paid by guests to stay at the hotel.
Séjour de 5 nuits en mars 2022
Réponse de Pooja Mallya le 25 mars 2022
Dear Amin, Thank you very much for choosing Conrad Pune and taking the time to share your experience! We make every effort to ensure your visit is a truly inspired one and we are delighted that we have been successful in achieving this during your recent visit. We acknowledge your feedback on the swimming pool and request to let the front desk know should this occur once again as the hotel has made alternate arrangements for this kind of scenario. On behalf of the entire team of Conrad Pune, I look forward to welcoming you back soon. Stay Inspired! Best Regards, POOJA MALLYA FRONT OFFICE MANAGER

10/10 Excellent

Venkatesan

Séjour de 4 nuits en mars 2022
Réponse de Pooja le 9 sept. 2022
Dear Venkatesan,Thank you very much for choosing to stay at India’s first Conrad and taking the time to share your experience!We make every effort to make your stay a truly inspired one and we are delighted that we have been successful in achieving this during your recent visit. I’m sure this feedback will serve as an encouragement to all our team members as we strive to continuously improve the quality of our services.We look forward to your continued visits and to welcoming you back.Warm RegardsPooja MallyaFront Office Manager

6/10 Satisfaisant

Virendra

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 2 nuits en décembre 2021

10/10 Excellent

Jebin

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 1 nuit en décembre 2021

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good place for multiple reasons and occasions
Séjour de 1 nuit en décembre 2021

2/10 Horrible

v

Voyage d’affaires
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Unprofessional
The security stolen the phone at the time of X-ray and later on and none of the staff was ready to resolve my problem and I had to find my phone through the app find my phone abs security only handed over this to me once it started being out loud. Extremely disappointed I was in Pune for 2 days for business meetings and this incidence has shaken me completely. Wikl never recommend as staff is very unprofessional
Séjour de 2 nuits en novembre 2021

10/10 Excellent

jagdish

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Extremely helpful. Great staff. Great breakfast
Séjour de 1 nuit en novembre 2021

10/10 Excellent

Akhil

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en novembre 2021

10/10 Excellent

Shriprakash

Séjour de 1 nuit en octobre 2021

10/10 Excellent

TUSHAR

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
They make you feel special
Excellent staff and service. Right from checkin till checkout. Everyone goes out of their way to make sure you have an amazing stay. Rooms are huge with good view of Pune city. Food is delicious with good variety for breakfast, Lunch and Dinner.
Séjour de 2 nuits en octobre 2021

10/10 Excellent

Sujatha

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juillet 2021
Réponse de Bhushan le 5 août 2021
Dear Ms. Sujatha, We thank you for taking your valuable time for giving us the feedback. Best regards, Bhushan Gupte