Réception

Avis sur Brijuni Hotel Neptun

3 out of 5
Brijuni Hotel Neptun
Brijunska 10, Brijuni, Pula, Istria

Avis

9,2

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 13 avis sur 17." "
Note des voyageurs de 8 (Bien), d’après 1 avis sur 17." "
Note des voyageurs de 6 (Satisfaisant), d’après 2 avis sur 17." "
Note des voyageurs de 4 (Médiocre), d’après 1 avis sur 17." "
Note des voyageurs de 2 (Horrible), d’après 0 avis sur 17." "

9,0/10

Propreté

8,8/10

Personnel et service

8,0/10

Équipements

8,0/10

Infrastructures et conditions de l’hébergement

8,4/10

Écoresponsabilité

Avis

10/10 Excellent

Kevin

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I’ve never stayed in a national park with a hotel and I’ve visited three in Croatia. They allow me early check end, which I really appreciate it. Also enjoyed the amenities. I used the golf course and also used a golf cart to view the sites the first day and the second day I walked for seven hours around the perimeter and revisited the Roman villa ruins, which was exceptional. The breakfast was very good.
Séjour de 2 nuits en octobre 2023
Réponse de Brijuni Team le 15 janv. 2024
Dear Mr. Kevin,thank you very much for taking your time to share your positive experience. It means a lot to us to hear your feedback and we are delighted that we met your expectations.We hope to have the pleasure of welcoming you again in the near future. Best regards,

10/10 Excellent

Suzana

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Auf der Seite zum Meer gibt es renovierte Superior Zimmer die wunderschön sind. Ein Urlaub zum entspannen in der wunderschönen Natur. Das Essen war sehr gut und ausreichend. Personal ist sehr freundlich und zuvorkommend.
Séjour de 6 nuits en août 2022
Réponse de Brijuni Team le 10 sept. 2022
Dear Mrs. Suzana, thank you for taking your time to write this review. It means a lot to us to hear your feedback and we are delighted that we met your expectations.Hoping to be able to welcome you again within one of our facilities, we send you our warmest greetings.

8/10 Bien

Teresa

Voyage en couple
Les points forts : Propreté et infrastructures et conditions de l’hébergement
View from our window of the water was fabulous. Slept very well on the island.
Séjour de 3 nuits en août 2022
Réponse de Brijuni Team le 2 sept. 2022
Dear Teresa, thank you very much for staying with us and for sharing your experience. It is wonderful to read such a positive feedback. We are delighted that you enjoyed your stay and look forward to the pleasure of welcoming you back again.Warm regards,

10/10 Excellent

Ferdinando

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Un albergo dove torno spesso in un'isola unica che frequento dal 1998. Gentilezza e professionalità del personale in un'atmosfera d'altri tempi, ma con tutti i servizi e le comodità,
Séjour de 1 nuit en juillet 2022
Réponse de Brijuni team le 14 juil. 2022
Egregio Signore Ferdinando, ringraziamo per aver scelto le isole Brioni dove trascorrere le vacanze. Speriamo di ospitarLa nuovamente e porgiamo distinti saluti.

10/10 Excellent

Voyageur vérifié

Voyage en groupe
Les points forts : Propreté, personnel et service, confort de la chambre
Place to visit
Ugodan boravak u hotelu, uslužan tim i super otok za opuštanje i razgledavanje.
Séjour de 2 nuits en septembre 2021
Réponse de Brijuni tim le 24 nov. 2021
Poštovani, drago nam je da ste bili zadovoljni našim uslugama. Nadamo se da ćemo imati priliku ponovno Vas ugostiti u jednom od naših smještajnih objekata.

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
zahvala😀
Ugodna atmosfera, prekrasna priroda. Odlično smo provjeli vrijeme.
Séjour de 1 nuit en août 2021
Réponse de Brijuni tim le 6 sept. 2021
Poštovana gospođo Anzhelika, zahvaljujemo se na boravku. Nadamo se da ćemo imati priliku ponovno Vas ugostiti u jednom od naših smještajnih objekata.

6/10 Satisfaisant

Jenny

Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
Average
The hotel needs a renovation for the rooms. Carpet needed replacement in the room but bathroom was clean. Staff were helpful. The price was too high for such an average hotel.
Séjour de 1 nuit en août 2021
Réponse de Brijuni Team le 6 sept. 2021
Dear Mrs. Jenny, thank you for choosing to stay with us and for the time you took to write your comments. We always welcome our guests' feedback and use it to constantly to improve our services in order to meet their expectations and create an enjoyable and memorable holiday. It would be our great pleasure to welcome you back on your next stay. Best regards,

10/10 Excellent

Irena

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Amazing get away!
Simply Amazing, if I had to pick a fault, the ala carte meal is over priced, the buffet is perfect in contrast and just as good foodwise.
Séjour de 2 nuits en août 2021
Réponse de Brijuni Team le 16 août 2021
Dear Mrs. Irena, thank you for choosing to stay with us and for the time you took to write your comments. We always welcome our guests' feedback and use it to constantly to improve our services in order to meet their expectations and create an enjoyable and memorable holiday. It would be our great pleasure to welcome you back on your next stay. Sincerely,

10/10 Excellent

Tina

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en août 2021
Réponse de Brijuni tim le 6 sept. 2021
Zahvaljujemo se na boravku. Nadamo se da ćemo imati priliku ponovno Vas ugostiti u našim smještajnim objektima.

10/10 Excellent

BOZICA

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en avril 2021
Réponse de Brijuni tim le 24 nov. 2021
Poštovana gospođo Božica, zahvaljujemo se na najvećoj ocjeni koju ste dodijelili našim uslugama. Vjerujemo da ste proveli ugodan boravak u hotelu Neptun i da ćete nas ponovno posjetiti.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Predivan odmor!
Séjour de 2 nuits en avril 2021
Réponse de Brijuni tim le 24 nov. 2021
Poštovani, zahvaljujemo se na komentaru i nadamo se da ćemo imati priliku ponovno Vas ugostiti u jednom od naših smještajnih objekata.

10/10 Excellent

silvia, trieste

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
molto comoda perchè vicinissima all'arrivo del traghetto. Camere ampie e pulite. Cibo buono e ottime colazioni, abbondanti e varie.
Séjour de 1 nuit en septembre 2019
Réponse de Lenka le 2 oct. 2019
Grazie per il vostro commento

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en août 2019
Réponse de Lenka le 12 sept. 2019
Thank you

10/10 Excellent

milena

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Obozavam Brijune.. moje srce je ostalo tamo. nisam osoba koja moze ocjeniti hotel jer jako volim sve tamo.
Séjour de 1 nuit en septembre 2019
Réponse de Nataša Stojkovski le 7 déc. 2020
Hvala Vam na boravku i lijepim riječima. U očekivanju Vašeg sljedećeg boravka, srdačno Vas pozdravljamo.

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We had a new room in Neptun depadansa and the room was very nice and spacious. The view from the balcony was stunning!
Séjour de 4 nuits en août 2019
Réponse de Lenka le 12 sept. 2019
Thank you for your review...

10/10 Excellent

Paul

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Outdoor kids club and other great outdoor activ
Kids club was a great surprise, outside every morning! Cycling every day is the best activity! Nice beach nearby. Walking through the woods fantastic smells. Outdoor concerts. Zebra safari. Dinosaur footprints and roman villas. Brijuni has it all!
Séjour de 6 nuits en août 2019
Réponse de Lenka le 18 août 2019
Thank you , we hope you will come back and visit us again...

4/10 Médiocre

Luka

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Dated hotels
Landscape is outstanding and Veli Brijun is a truly outstandingly beautiful island - my overall Hotel experience was not as nice as somewhere else. 1. Cleanliness: poor. Dated, old, dusty and poorly cleaned. Bathroom wall was pealing off while having shoo. No air conditioning. 2. Service: poor Senior Staff had this ‘old school’ touch for customers service, unpleasant and patronising. 3. Food: poor As there is no other options on the Island for having dinner, you will be charged 115,00 HRK (£14.50/15,60€/17.50$) per person to eat very limited buffet style food. No drinks included! Unreasonably overpriced.
Séjour de 1 nuit en août 2019
Réponse de Lenka Vidas le 19 août 2019
Thank you very much for your comments. The depandance Neptun is two stars hotel without air conditioning in rooms. We take a special care to clean hotel rooms every day and do our best to keep both rooms and bathrooms clean and tidy for our guests. Half board is served according to the hotel categorisation and up to now we had no complaints on quality of food. There is a la carte restaurant Galija at the Istra hotel with excellent choice of food and high quality service.