New Tower-Hawk Love Nest Ocean View | Coin séjour | Télévision à écran plat

Avis sur Villa Lala Boutique Hotel Adults Only

4 out of 5
Villa Lala Boutique Hotel Adults Only
Carretera Barra de Navidad Km. 16.8, Puerto Vallarta, JAL

Avis

9,8

Exceptionnel

Note des voyageurs de 10 (Excellent), d’après 166 avis sur 187." "
Note des voyageurs de 8 (Bien), d’après 11 avis sur 187." "
Note des voyageurs de 6 (Satisfaisant), d’après 7 avis sur 187." "
Note des voyageurs de 4 (Médiocre), d’après 1 avis sur 187." "
Note des voyageurs de 2 (Horrible), d’après 2 avis sur 187." "

10/10

Propreté

9,8/10

Personnel et service

9,6/10

Équipements

9,8/10

Infrastructures et conditions de l’hébergement

10/10

Écoresponsabilité

Avis

10/10 Excellent

wendy

Voyage en couple
Les points forts : Propreté et personnel et service
The location and set up of the resort was amazing
Séjour de 2 nuits en mai 2024
Réponse de Villa Lala Team le 22 mai 2024
Thanks for youjr great review, we hope to have you back soon Wendy.

10/10 Excellent

Shaun

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff are so friendly and accommodating and the grounds are beautiful. Have been twice now and wouldn't hesitate to come back.
Séjour de 7 nuits en mai 2024
Réponse de Villa Lala Team le 15 mai 2024
Thanks for your grear comments Mr Shaun, we hope to see you back really soon. Thanks for choosing Villa Lala.

10/10 Excellent

Brenda

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This hotel was truly EXCEPTIONAL! It exceeded my expectations to the point where I'm already trying to book my next stay there. Although it's a 30 minute drive to Malecon, it's worth it. It's safe, quiet and because there are only like 9 rooms on the property, it's a very intimate setting. The staff was phenomenal - everyone from Maria at the front desk, to Dulce and Diana who made sure we always had the best margaritas (the cucumber blended margarita is a must btw!), to Abi who took care of us when we dined there, what an amazing group of people. This place is at the top of my favorite destinations, highly recommend!
Séjour de 3 nuits en mai 2024
Réponse de Villa Lala Team le 12 mai 2024
Brenda thanks for your excellent review of our place, we are really happy to read that your expectation where exceeded and that the staff made an excellent job. Will be really happy to have you back all the times you want to. Thanks for everything.

10/10 Excellent

Adam

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Amazing staff and service, if you are in the junior suite bring ear plugs because it’s a bit loud in the morning (6:30 am)
Séjour de 3 nuits en avril 2024
Réponse de Villa Lala Team le 8 mai 2024
Thanks for your great comments Mr Adam.

10/10 Excellent

Veronica

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This was a beautiful spot South of PV. It was a 50 min drive away from the airport but the views this place has is incredible. Service is great, quiet and lots of options to pick from when it came to tables with a view. Intimate and quiet great for a little getaway.
Séjour de 2 nuits en avril 2024
Réponse de Villa Lala Team le 2 mai 2024
Thanks for your great comments Veronica, we hope to have you soon back at Villa Lala.

10/10 Excellent

Cindy

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Absolutely beautiful.
Séjour de 2 nuits en avril 2024
Réponse de Villa Lala Team le 1 mai 2024
Thanks for choosing Villa Lala, we hope too see you back really soon.

10/10 Excellent

Celia

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This place is absolutely amazing, safe, clean, best views from any angle, friendly and very helpful staff. We got picked up by a water taxi in front of property. We will definitely book here again.
Séjour de 3 nuits en mars 2024
Réponse de Villa Lala Team le 1 mai 2024
Thanks for your good comments Celia, we are really happy to know that your stay was absolutly great, We hope we see you back soon

10/10 Excellent

Ahmed

Séjour de 3 nuits en avril 2024
Réponse de Villa Lala Team le 12 mai 2024
Thanks for choosing Villa Lala Mr Ahmed, we hope to see you back soon

10/10 Excellent

jason

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Pretty amazing the attention to detail taken at this resort. Real Swiss Family Robinson property meets five stars resort!
Séjour de 3 nuits en avril 2024
Réponse de Villa Lala Team le 11 avr. 2024
Thanks for your visit to Villa Lala, we are really happy to read such wonderful coments. We hope to have you back soon.

10/10 Excellent

frania

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Amazing beautiful place, Im definitely returning again
Séjour de 2 nuits en avril 2024
Réponse de Villa Lala Team le 11 avr. 2024
We hope to see you back soon. Thanks for your visit to Villa Lala.

8/10 Bien

Shanni

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Loved the fresh food wish there were different options daily. Location about a 45 min ride from PV. Otherwise great tranquil stay.
Séjour de 5 nuits en mars 2024
Réponse de Villa Lala Team le 6 avr. 2024
Thanks for choosing Villa Lala and thanks for your comments, we are always open to comments to make us improve our service. we hope to have you back

10/10 Excellent

Jerry, San Diego

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great customer service. Great food. Great amenities. Spectacular view. The room was above our expectations. The grounds walkable, serene, quiet, very enjoyable. Great experience.
Séjour de 2 nuits en mars 2024
Réponse de Villa Lala Team le 2 avr. 2024
Thank you mr Jerry for sharing your experience, we look forward to see you again!

10/10 Excellent

Uzoamaka L.

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
For my BDay i went to Villa Lala. This is one of the most unique hotels in the PV area. It's a a beautiful space entrenched in the mountain and it overlooks the entrie cove. The biew is surreal, magical, and breathtaking. An infinity pool with a swing, how do you not love this?! Alba and her staff were amazing and kind. Great trip for 2-3 days max. Loved it!!
Séjour de 2 nuits en mars 2024
Réponse de Alba G le 2 avr. 2024
Thank you so much for taking the time to share your experience! warm regards from the team!

10/10 Excellent

Sara J

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en mars 2024
Réponse de Villa Lala Team le 6 avr. 2024
thanks for choosing Villa Lala

10/10 Excellent

Alicia

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
El architecture es muy bonita
Séjour de 4 nuits en mars 2024
Réponse de Villa Lala Team le 23 mars 2024
Gracias por visitar Villa Lala, esperamos tenerlos de vuelta pronto.

10/10 Excellent

Anise

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful property with great service I will definitely visit again!
Séjour de 2 nuits en mars 2024
Réponse de Villa Lala Team le 20 mars 2024
Thanks for your visit to Villa Lala, we hope to have you soon here.

10/10 Excellent

Enrique

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This property is AMAZING!
Séjour de 4 nuits en février 2024
Réponse de Villa Lala Team le 20 mars 2024
Thanks for your visit to Villa Lala, we hope to have you soon back.

10/10 Excellent

Cora

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Such a gorgeous property with the most hospitable staff. I highly recommend to anyone looking for a romantic get away.
Séjour de 3 nuits en février 2024
Réponse de Villa Lala Team le 28 févr. 2024
Thanks for your visit to Villa Lala, it was a pleasure to have you here, we hope to have you back really soon.

10/10 Excellent

Sylvia

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
So relaxing
Séjour de 2 nuits en février 2024
Réponse de Villa Lala Team le 28 févr. 2024
Thanks for your visist to Villa Lala, hope to have you back.

10/10 Excellent

Johnny

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
One of a kind gem. Absolutly stunning. Got to meet the owner what a great soul who designed, bulit his dream and shares it with the rest of the world. Quite a special place. All the dinners are served in private gardens, oh and the cost for dinner with wine under 75.00!. We will be back
Séjour de 1 nuit en février 2024
Réponse de Villa Lala Team le 28 févr. 2024
Mr Johnny, thanks for your beautiful comments, we are so greatfull to have had you here at Villa Lala, and you are welcome the times you want to come back, it would be a pleasure to see you soon.

10/10 Excellent

David

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 5 nuits en février 2024
Réponse de Villa Lala Team le 28 févr. 2024
Thanks for choosing Villa Lala, it was a pleasure having you here.

10/10 Excellent

William

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024
Réponse de Villa Lala Team le 23 mars 2024
Thanks for choosing Villa Lala.

10/10 Excellent

Joseph

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great view and atmosphere
Séjour de 3 nuits en janvier 2024
Réponse de Villa Lala Team le 28 févr. 2024
Thanks for visiting Villa Lala. We hope to have you back really soon.

10/10 Excellent

Crystal Arlene

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Amazing property! The best room we have ever stayed in. The property is private and romantic.
Séjour de 3 nuits en janvier 2024
Réponse de Villa Lala Team le 28 févr. 2024
We are so glad you loved your suite, we will be so lucky to have you back.

10/10 Excellent

Emily

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
12/10
I could not have been happier with our stay at Villa Lala. It exceeded my expectations in every possible way! The rooms were incredibly clean and beautiful, the customer service was excellent, the property was incredible (especially at night), and the location is great too. They even held our bags for us while we went hiking after we checked out! I wish our stay could have been longer. I will certainly be back!
Séjour de 2 nuits en décembre 2023
Réponse de Villa Lala Team le 10 déc. 2023
Hi Emily;Thank you very much for your words, we are glad that you enjoyed your stay very much in Villa Lala.Come back soon!!

10/10 Excellent

Emy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en novembre 2023
Réponse de Villa Lala Team le 10 déc. 2023
Thank you for rating us Emy!

2/10 Horrible

Berthalina

Séjour de 1 nuit en octobre 2023
Réponse de Villa Lala Team le 10 déc. 2023
Thank you very much, we hope you enjoyed your stay!

10/10 Excellent

Ivan, Regina

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Just a beautiful place
Séjour de 2 nuits en octobre 2023
Réponse de Villa Lala Team le 10 déc. 2023
Thank you Ivan,We hope you enjoyed your stay!

10/10 Excellent

VIDHI, KELLER

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
One of the most relaxing stays we have had. We stayed in eagles love nest and it was definitely worth it. The room is breathtaking and views to match. Very clean. Basically living in the jungle feel with all the luxury.
Séjour de 3 nuits en octobre 2023
Réponse de Villa Lala Team le 10 déc. 2023
Thank you very much for your comment.Thank you for choosing us and making us part of your pleasant experience!

10/10 Excellent

Kim

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Amazing property and great staff!! Would definitely come back… Maria and Kristal were great in accommodating my partner and I. Spent majority of the time in the new tower. Would recommend!
Séjour de 3 nuits en septembre 2023
Réponse de Villa Lala Team le 4 oct. 2023
Thank you very much for your comment Kim,We are very satisfied to know that you and your partner enjoyed your entire stay with the attention of our staff.We hope you return soon.Thank you for choosing us and making us part of your pleasant experience.

10/10 Excellent

Martha Araceli

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en août 2023
Réponse de Villa Lala Team le 4 oct. 2023
Martha, muchas gracias por tomarte el tiempo de calificar tu experiencia en nuestra Villa. Esperamos volver a verlos pronto y ser parte de su agradable experincia.

6/10 Satisfaisant

Bahareh

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
We stayed here for 6 nights and here are the pros and cons: Pros: 1. Very nice and private experience 2. Beautiful scenery 3. Nice pool 4. Some of the girls were sweet and helpful Cons: 1. As an Expedia VIP member we basically never get a room upgrade since they say it’s based on availability. Even their rooms are empty they did not upgrade our room 2. For room cleaning: the first morning we had to ask 3 times for them to clean our rooms. Which is frustrating because that’s the minimum we expected from such a nice hotel. You have to ask them to come clean your room like every day 3. The included breakfast: we had a few options on the menu and it was VERY limited. 4. The shower was super small 5. Our room had garden access. Which was beautiful but in the morning when all the workers passed by they would look inside our room. Very uncomfortable when you wanna walk with a towel
Réponse de Alba G le 26 août 2023
Thank you for sharing your experience it help us to improve. We would like to mention we are a boutique hotel with only 12 suites, even in low season our suites are never empty, as expedia VIP we offer a bottle of wine that we put in check in. The next category available was the eagle love nest suite (the value of the night is almost 8 times more of the suite booked) the maintanance costs more than the amount paid in the suite booked). We offered a great discount but it was told that you only wanted a free upgrade. Our apologies about the cleaning, we already checked with the housemaid. We offered an excellent service, free cake for birthday celebration and no extra charge for all your impressions.Thank you for your feedback, we keep improving. Regards!

10/10 Excellent

Leticia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en août 2023
Réponse de Alba G le 23 août 2023
Muchas gracias por tu evaluación, esperamos verlos pronto.

10/10 Excellent

tamar

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
This place is amazing - if you stay in the tower you have your own porch with a hammock and private infinity pool looking at the bay. Heaven. Also the staff is great and the place is intimate and special
Séjour de 6 nuits en juin 2023

10/10 Excellent

Amy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Best hotel I've ever stayed in
I think this is the best hotel stay I've ever had. We stayed in a junior suite, I think it's called. They have rooms upward to over $1k USD/ night, but this room was in the $200s. All of the staff were attentive to our needs. The property is beautiful. The water in Boca was brown due to the heavy rains each day coming downriver, so go when it's dryer if that type of thing bothers you. It's a bit of a sketchy walk to Boca along a road with minimal sidewalk, but we didn't want to leave the hotel once we settled in. Plumbing and hot water were A+. I overheard someone complaining about bugs in their room, and we experienced similar when we stayed at nearby Villa Armonia, so we knew to keep our lights to a minimum once it started raining at night.
Séjour de 1 nuit en juillet 2023

10/10 Excellent

Luis H

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
El lugar es bellísimo y excelente atención del personal, tranquilo y Perfecto para descansar!
Séjour de 2 nuits en juin 2023
Réponse de Alba G le 23 août 2023
Muchas gracias por tomarse el tiempo de evaluar. Esperamos volver a verlos pronto.

10/10 Excellent

Heather

Séjour de 8 nuits en juin 2023
Réponse de Alba G le 23 août 2023
Thank you very much for your evaluation. We wait for you soon.

10/10 Excellent

alfonso

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great stay at Villa Lala
Beautiful surroundings, great staff very friendly and helpful, wonderful food , we enjoyed our week stay and the water taxis helps a lot to go to near by beaches , want to thank, Alba , Maria , Dulce , Cesar, Arturo for there great service and attention, and Luz she’s the chef for her great food and special details on our orders , we recommend this hotel 100%, thank you so much , we will be back soon
Séjour de 7 nuits en mai 2023
Réponse de Cachi P le 9 juin 2023
Thank you mr Alfonso for taking the time and share your experience. We appreciate your feedback. Warm regards from all the staff.

10/10 Excellent

Daniel, Chcago

Voyage en couple
Les points forts : Propreté et personnel et service
Wonderful! Welcoming environment with attentive staff, natural ambiance and great food. I will stay again in this unique hotel.
Séjour de 2 nuits en avril 2023
Réponse de Alba G le 29 mai 2023
Thank you for choosing us and post your experience. We will be glad to see you again

8/10 Bien

tara

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Heaven
Villa Lala is a beautiful, tucked away slice of paradise The views of the bay are gorgeous and the property has lots of little magical spots The staff was wonderful, the beds were heavenly! The one thing I didn't love was the food You don't have many choices of places to eat near the hotel, so I feel like they really need to up heir game and have the food quality match the hotel quality
Séjour de 3 nuits en mars 2023
Réponse de Alba G le 20 mai 2023
Thank you Heaven ,your feedback help us to improve, we have made changes in the kitchen, new chef. We appreciate your comments, and we hope to see you again. We are here to serve

10/10 Excellent

Cory

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Always love going to Villa Lala. So relaxing and quiet. The staff is amazing.
Séjour de 2 nuits en février 2023

10/10 Excellent

Ivan, Regina

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent place. It’s just beautiful Staff super friendly Jose was really helpful Highly recommend
Séjour de 2 nuits en février 2023

10/10 Excellent

Juanita

Voyage en couple
Les points forts : Propreté et infrastructures et conditions de l’hébergement
My husband and I loved! We were treated with VIP service!
Séjour de 2 nuits en octobre 2022
Réponse de Alba G le 5 déc. 2022
Thank you very much for choosing us. We hope to see you soon!

10/10 Excellent

Samuel

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Séjour de 5 nuits en octobre 2022

8/10 Bien

yasuyo

Les points forts : Propreté et confort de la chambre
Séjour de 3 nuits en septembre 2022

10/10 Excellent

Michelle Marie

Séjour de 7 nuits en août 2022

10/10 Excellent

Martin

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en juillet 2022

10/10 Excellent

Brett

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
This is easily the most romantic place my wife and I have ever stayed at. The rooms, the gardens, the landscaping, the furniture, the pool… everything is so amazingly thought out and cared for. Incredibly beautiful all around. I don’t want to give away any spoilers, but the staff really takes care of you and has surprises up their sleeves to make things more romantic. And then there’s just the simple gestures of walking down to a place to give you an umbrella because it’s about to rain. We stayed in a master suite plus (I think) that had a balcony with a hammock, amazing view of the water right from the bed… I mean the ocean-facing wall is basically just one huge window. Astonishing views. The shower is THE BEST shower I’ve ever been in. Perfect pressure for a rain shower. The pool is also perfect temperature. We stayed during hot/rainy season so we were around the pool a bunch. My only negative about this place is that, although the service is A during meals, the food is just good, not great. The breakfasts were really good, but the lunch and dinners did not blow me away. Also I guess I may add that on our second day there, the power was out for five hours. Supposedly the transformer blew (somehow way after) the most intense lightning storm I’ve ever seen. It was right above the bay and was nonstop for five hours. But yeah, the power going out during the day kind of forced us to stay in the pool, which was fine. Other than that, this place is a must for couples!
Séjour de 2 nuits en juillet 2022

10/10 Excellent

Brenton, Monterey Park

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
If you are looking for a romantic, secluded and unique get away, Villa Lala is it. Personalized experience, extra care in everything they do. Fantastic Breakfast in room, personalized dinner presentation, grounds are Ecco friendly and bay accessible
Séjour de 2 nuits en juillet 2022

10/10 Excellent

Douglas Mark, PASADENA

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 5 nuits en juillet 2022