Se fue la luz unas horas, por lo tanto no habĂa clima, (en loft premium) la calle no es la mejor en tiempo de lluvias ya que no estĂĄ pavimentada, el servicio del personal, bueno en general.
Hotel excelente, buena ubicaciĂłn, atenciĂłn increĂble. Todo el personal es atento y te dan excelentes consejos para tu estadĂa. Tienen varios convenios y contactos para tours que puedes apartar y que incluyen el traslado desde y hacia el hotel. La comida y cocteles son increĂbles. Definitivamente sera nuestro hotel predilecto para vacacionar en Puerto Escondido.
The property had a great ambiance. I was grateful there was a pool because it was quite warm and humid during our stay in July. The staff was amazing and the food we ate there was amazing!! Especially the coconut shrimp tacos!!! Sebastian was the bartender was excellent and made the best drinks!! I canât wait to return!!
The pool is amazing. Staff is so friendly and always give good recommendations as to where to go and local spots to try. Perfect spot close to everything
Nice little hotel, walking distance to Zicatela Beach, the area is kid of noisy at night but good all around, breakfast options, abeit limited were quite good, coffee was awesome.
Un lugar pequeño pero agradable. El servicio excelente y sus cocteles son muy buenos. Solo recomendarĂa una fumigada mĂĄs frecuente. Ya que en nuestro caso, habĂa muchos animalitos en la cama. A pesar de sacudir antes de dormir , en la noche despertĂĄbamos por sentir su caminar en el cuerpo.
Excelente estadĂa!!
No puedo aplaudirle mĂĄs a Ana por el increĂble gesto y atenciĂłn en todo momento, la mejor!
En general todo el staff es super amigable, atenciĂłn increĂble.
La comida estĂĄ super rica. Lo recomiendo ampliamente.
Todos los chicos que trabajan ahĂ son magnĂficos, todo estuvo muy bien, quizĂĄs solo que pusieran un mejor extractor en la ducha porque se siente mucho calor y tuvimos temas con el desagĂŒe pero nada muy malo. Muy rico todo
Nice relaxing stay. The staff was nice and helpful. It was really enjoyable being able to order drinks while hanging out in the pool. The ac was more than enough to keep the room cool.
Everything was great, the rooms are as shown on their pictures and Ana, Sebastian, (the other person at the bar whose name I cannot remember right now) and the cleaning staff were all extremely nice!
We wouldâve given it a 5 but:
- The property is advertised as Pay At Property but they charged me the full amount about 3 days after booking and neither Expedia nor the Hotel helped solve the issue.
- Right when checking out we were charged a bunch of stuff that the staff very clearly and repeatedly said was included at breakfast, such as tea, some dishes (in one particular case we were told the person who served us was wrong but still went ahead and charged it to the final bill even though they had agreed they wouldnât). We ended up paying about $30 USD extra for unexplained stuff (after they âdid us the favorâ of lowering the extra charges).
It wouldâve all been perfect if the owners had shown more principle than greediness.
Oh and donât believe they give you âbeach towelsâ, theyâre just beach throws that wonât dry you.
Also the restaurant stops serving food after 3:00 p.m.
The first impression was short of exciting. But once you are in the hotel it is very nice. If you have weak knees the stairs can be a bit of a challenge.