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Avis sur The Richmond

3 out of 5
The Richmond
12 Labourdonnais Street, Puducherry, Pondicherry

Avis

8,0

Très bien

Note des voyageurs de 10 (Excellent), d’après 10 avis sur 34." "
Note des voyageurs de 8 (Bien), d’après 17 avis sur 34." "
Note des voyageurs de 6 (Satisfaisant), d’après 4 avis sur 34." "
Note des voyageurs de 4 (Médiocre), d’après 2 avis sur 34." "
Note des voyageurs de 2 (Horrible), d’après 1 avis sur 34." "

8,4/10

Propreté

8,0/10

Personnel et service

9,0/10

Équipements

8,0/10

Infrastructures et conditions de l’hébergement

10/10

Écoresponsabilité

Avis

6/10 Satisfaisant

Lakshman, Montréal, Canada

Les points forts : Propreté et confort de la chambre
Satisfaisant
Problème récurent avec wifi, eau chaude et pression... cuisine très médium Le reste est ok
Séjour de 15 nuits en février 2018

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Petit déjeuner
Les chambres très agréables sont décorées avec beaucoup de gout. Par contre, un effort sera nécessaire au niveau du petit déjeuner : diversité des aliments et réactivité du service .

8/10 Bien

CAROLE, LYON, France

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hotel Richmond Quartier français à Pondichery
l'hôtel n'est pas tout en fait au bord de mer comme on a l'impression sur le plan. Il reste néanmoins bien situé dans le quartier français. Les chambres et l'hôtel sont très bien sauf qu'il n'y a pratiquement pas de fenêtre dans les chambres (petite donnant sur un couloir intérieur) et pas dans le restaurant.

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
The Richemont
Situation stratégique dans la ville Trés propre et bien entretenu Personnel bruyant le matin

10/10 Excellent

Robert, Bloomfield Village

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff was excellent

4/10 Médiocre

Sumit

Les points forts : Propreté
Les points faibles : Personnel et service et confort de la chambre
Only Location is good
Good thing about this hotel is Clean rooms and great location in white town, that’s it At first we did not get the room we booked for , Don’t go with pictures and disruption, In 14 room only two rooms has windows all rest are like coffins with all walls with fake window with no view or air , It’s a very small hotel , very noisy, Staff try to help but don’t do much , The service is extremely slow the basic food order take 45 minutes minimum to get anything, Staff is slow as sloths just say yes sir and do thinks there ways , Will not recommend nor what to stay with them ever , I am sure you will find better hotels around it
Séjour de 2 nuits en janvier 2020

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements
Séjour de 3 nuits en décembre 2019

10/10 Excellent

Arnab

Les points forts : Propreté, personnel et service, confort de la chambre
Séjour de 3 nuits en novembre 2019

10/10 Excellent

Voyageur vérifié

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very good service and location of hotel!
Séjour de 1 nuit en octobre 2019

8/10 Bien

Jon, Mumbai

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Cute hotel. Quiet street. Great neighbors. Room facing street a little noisy during night (dogs etc). Overall pleased with stay. Recommended.
Séjour de 2 nuits en avril 2019

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en mars 2019

8/10 Bien

Jitendra

Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Nice location, value for money, helpful staff.
This place is at close location to promenade. Many good restaurants in the vicinity. Staff is also very helpful. Nice breakfast. Need to improve on room cleaning. Room service is also nice. Overall very good value for money.
Séjour de 3 nuits en février 2019

10/10 Excellent

pankaj

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Stay at Richmond
Really enjoyed our stay at The Richmond. Location was good, service and staff was excellent.
Séjour de 1 nuit en janvier 2019

8/10 Bien

Dave & Dianne, Bath UK

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Clean hotel in good position in White Town
Well maintained hotel with pleasant and efficient staff about 5 minutes walk from the promenade. Restaurant serves very good freshly prepared food, and a good buffet breakfast.
Séjour de 25 nuits en janvier 2018

8/10 Bien

lina

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Kort verblijf
Goed gelegen hotel in een rustige straat in white town. Op wandelafstand van de dijk, het park en de winkelzone van Missonstreet. Heel veel restaurants in de nabije omtrek. De bediening in het hotel was prima. Niet alles wat op de kaart stond was verkrijgbaar. We informeerden of het er de volgende dag zou : ja natuurlijk maar in werkelijkheid natuurlijk niet, jammer.
Séjour de 2 nuits en janvier 2018

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good place!
Great everything but the room restroom.
Séjour de 6 nuits en novembre 2017

6/10 Satisfaisant

Alan, Vancouver

Boutique style hotel
It was a comfortable, smaller hotel a few blocks from the beach. I enjoyed staying there, but next time I will likely stay right across from the beach for easier strolling.

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
A hustling centre of the city
Location and overall upkeep of the hotel is commendable. Friendly Staff made our stay more comfortable.

8/10 Bien

Urvi

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good location and clean hotel.
Location is excellent. Staff was good, helpful in general to guide on nearby tourist places, restaurants etc. Rooms are spacious at the price offered. Breakfast was not that great and staff was not all courteous , attentive during the breakfast. Half of the things were over at 10 am during the breakfast. Wi-fi details should have been given at the time of chekin but had to ask couple of times for it to get it and speed was very OK.

6/10 Satisfaisant

Voyageur vérifié

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
インドではまあまあかもしれません。
部屋はシャワーのみで、暗くて湿気が多く、日本人には馴染みにくい気がしました。

10/10 Excellent

Sonia, London

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Perfect hotel in a perfect location
Gorgeous hotel right in the centre of the French quarter and not far from the seafront. Lovely spacious room with nice furniture and decor and probably the best we have had in India for this price range. Fantastic bathroom and would like to copy this design and tiles for our home and loved the pebble effect floor tiles. Nice selection of toiletries too, much more than the usual offering of just a bar of soap. Staff were extremely kind and helpful too and good breakfast included in our room rate. Wifi worked really well in our room too which doesn't happen very often in India. Would have stayed here longer if it wasn't for our very difficult to get train reservation already being booked.

2/10 Horrible

anjali, Bangalore, Karnataka, India

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
room without a view
room had no windows.claustrophobic,impossible to stay and gave room to my driver and checked into another hotel.

8/10 Bien

Paul

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Uitstekende ligging
Prijs /kwaliteit ruim voldoende.Ontbijt ondermaats.Mooie buurt en vlakbij betere,mooi gerestaureerde ,eetveilige hotels.

6/10 Satisfaisant

HD

Les points faibles : Personnel et service
街中の便利な所にあるが，周りの環境は良くない。

8/10 Bien

Voyageur vérifié

Les points forts : Propreté et confort de la chambre

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Friiendly, cozy hotel
Most of the employees are extraordinary friendly and service minded. Rooms quite ok, i prefer rooms with windows to street. I liked the breakfast when it was served as a buffet, it was real nice. Do remember that we westerners often prefer JAM with the croissant :-) Thanks for a lovely stay!

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

8/10 Bien

PB

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

8/10 Bien

John, Chennai, Tanil Nadu, India

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice Place
This is a nice hotel. It's situated in the old colonial quarter and is near several good restaurants. The Aurobindo ashram is a few minutes away by auto-rickshaw as is the shopping district. The hotel food is OK but nothing spectacular. There are plenty of options outside the hotel, though. The room was large, comfortable and the air conditioning was consistent. My two complaints are lack of around-the-clock room service and lack of hot water in the bathroom. The staff is courteous (especially if you speak a bit of Tamil) and will help with arrangements to visit Auroville. I've stayed in two other hotels in Pondicherry and think this is the best of the three.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
The best hotel in Pondicherry
I loved this hotel. The rooms were beautiful, the staff was welcoming and accommodating, breakfast was delicious (and complimentary!)....Thank you Richmond! I will definitely stay here again if I come back to Pondicherry. Reccommend this hotel to everyone.

4/10 Médiocre

Voyageur vérifié

Les points forts : Propreté
Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
Would not go back.
The Richmond hotel has the veneer of being a nice hotel, but our stay was anything but. We were given a room that was just above the kitchen and the noise of pots clanging around and people talking went late into the night and started in the early morning. Even with ear plugs we could barely sleep above the noise. The center of the hotel has an open atrium and noise from the kitchen travels throughout the entire hotel. I'm not sure it would matter where your room was in terms of noise. I went to several different floors of the hotel and they were all noisy. I also didn't like that our room didn't haven't a window that faced outside. Further more, the staff seemed to be haphazard and fumbling about. At one point, we asked for water and it was brought to our room. Without knocking first an employee just opened our door and walk right in. I had just gotten out of the shower and was standing in the room with my towel on. My husband and I just looked at each other mortified and waited for the man to leave, but instead of leaving he entered the room and walked into our hallway to show us where the mini bar was. The whole thing was really unprofessional and uncomfortable. In any other normal situation a person could have knocked first, handed us the water, and told us about the mini bar from the hallway. The staff at this hotel needs some kind of training as to how to treat guests. It also needs its kitchen to quiet down.

8/10 Bien

Jim & Diane, Victoria, BC, Canada

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
A fine choice in the old French Quarter.
This compact but attractive hotel is well located in the french quarter not far from the Goubert Ave seafront promenade. Our rooms (two) were nicely painted, clean and well-appointed. Two problems though - these rooms are both on the main floor immediately beside the bar and D/R - thereby being noisy - and they have no windows, so no view and no emergency egress option. We had three meals in the hotel restaurant, right beside our rooms. Food for the most part was OK but because the midday options (between "lunch" and "dinner") are limited, we ended up with three deep-fried selections - pakoras and cashew chicken from memory - that tasted much the same. Breakfast buffet was quite good with cereals and fruit (which we usually prefer), eggs, a variety of breads and sambar options. We tried everything and were not displeased. Our principal concern is room location. Some of the hotel staff sleep overnight in the DR. That's fine in some respects but not so fine for patrons trying to sleep nearby. Thus, these rooms should be avoided. Our problem might have been related to the foul-up over room booking. We booked and paid for two rooms through Expedia but the hotel was paid for only one via a 'middle man'. Fortunately the hotel had internet hookups so I was able to show the sincere desk clerk an email from Expedia showing our booking of two rooms, thus we were allowed to stay. This confirms the necessity of having all logistics solved in advance.

8/10 Bien

Al

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Some good, some so-so
Fairly modern looking room. Bed spread was slightly stained. Walls are thin so can hear neighbors. No wifi in room but they do provide ethernet cable. Wifi available in lobby. Breakfast selection decent. Reception was helpful.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
good value - good comfort