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Avis sur Country Inn & Suites by Radisson, Princeton, WV

3 out of 5
Country Inn & Suites by Radisson, Princeton, WV
111 Halls Ridge Rd, Princeton, WV

Avis

8,2

Très bien

Note des voyageurs de 10 (Excellent), d’après 452 avis sur 1000." "
Note des voyageurs de 8 (Bien), d’après 298 avis sur 1000." "
Note des voyageurs de 6 (Satisfaisant), d’après 135 avis sur 1000." "
Note des voyageurs de 4 (Médiocre), d’après 75 avis sur 1000." "
Note des voyageurs de 2 (Horrible), d’après 40 avis sur 1000." "

8,2/10

Propreté

8,8/10

Personnel et service

8,0/10

Équipements

8,0/10

Infrastructures et conditions de l’hébergement

8,2/10

Écoresponsabilité

Avis

6/10 Satisfaisant

Leo

Voyage en famille
Les points forts : Infrastructures et conditions de l’hébergement
Needs some upgrading but overall for a weekend stay with the family it worked for us.
Séjour de 2 nuits en mai 2024
Réponse de Cathy GM le 21 mai 2024
Thanks so much for staying with us! We appreciate you taking the time to rate your stay. Hope you have a great summer!

10/10 Excellent

NORMA

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Facility was not new, could use a little updating. The employees were friendly and helpful. The fresh cookies at check in were very nice. The breakfast was very ordinary.
Séjour de 1 nuit en mai 2024
Réponse de Cathy Bradley GM le 16 mai 2024
Thank you for taking the time to review your stay. We appreciate your feedback. We do use your comments to help us improve our offerings. We hope to see you again should your travels bring you back to Princeton. Wishing you a happy and healthy summer.

6/10 Satisfaisant

Alan

Les points forts : Propreté et personnel et service
Bathtub in the room was disgusting
Séjour de 1 nuit en mai 2024
Réponse de Cathy GM le 15 mai 2024
Thank you for taking the time to review your stay. i apologize for the issue you cited. We are in the process of having our tubs re-finished and unfortunately it is taking quite some time.

10/10 Excellent

Ken

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very nive
Séjour de 2 nuits en avril 2024
Réponse de Cathy GM le 6 mai 2024
Thanks for taking the time to review your stay!

10/10 Excellent

Beverly

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The staff was very nice, the room was nice and the breakfast was good.
Séjour de 1 nuit en avril 2024
Réponse de Cathy GM le 6 mai 2024
Thanks Beverly for taking the time to review your stay! We appreciate your comments and hope to see you again if you are in the area!

8/10 Bien

Ronald

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
good clean safe overnight stay, close to restaurants , a little pricy, for one night, but ok.
Séjour de 1 nuit en avril 2024
Réponse de Cathy GM le 6 mai 2024
Thanks for taking the time to review your stay. We are happy you chose to stay with us and hope to see you again!

10/10 Excellent

Kim

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff was super friendly and accommodating. Breakfast was delightful, area was well maintained, and we had everything we needed in the room. The only thing was that the tub needs to be reglazed.
Séjour de 2 nuits en avril 2024
Réponse de Cathy GM le 1 mai 2024
Thanks for taking the time to let us know how you enjoyed tour stay. We are in the process of working on those tubs, I apologize for the issue. We hope to see you again, should you come back through the area.

2/10 Horrible

Sara

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I can not share a review of this property because I had issues with YOUR booking process and I asked for this reservation to be cancelled because there was a computer issue on your system that made my reservation for the wrong night. When I discovered this seconds after receiving my text confirmation, I immediately called Expedia and the property asking that the date of my reservation be corrected. I was told Expedia would work on it and they would contact the property. The property says they were not contacted. I requested by email that the reservation be cancelled. I never once received a phone call back and only had email communication.
Séjour de 1 nuit en avril 2024
Réponse de Cathy Bradley GM le 1 mai 2024
I am so sorry that you had an issue with your reservation. I did not have any information forwarded to me and typically those do come to me. I will try to see what I can do for you.

8/10 Bien

Tawana

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
1 bedroom
Séjour de 1 nuit en avril 2024
Réponse de Cathy GM le 28 avr. 2024
Thank you for taking the time to rate your stay. We appreciate your business and look forward to hosting you again if you travel back thru Princeton. Wishing you a great spring and summer!

10/10 Excellent

Holly

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Cathy GM le 28 avr. 2024
Holly, thanks for taking the time to review your stay. We appreciate your feedback. We hope to see you again should you travel back thru Princeton! Hope you have a great spring and summer!

8/10 Bien

Bruce

Les points forts : Propreté, personnel et service, équipements
Old TV Rooms need update
Séjour de 1 nuit en avril 2024
Réponse de Cathy GM le 25 avr. 2024
Bruce, Thanks for taking the time to review your stay. As an older hotel we do recognize that we need to upgrade and update many items. We are currently working toward that goal. We appreciate your feedback!

4/10 Médiocre

Michael

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
We arrived late and only had about 5 hours to sleep before we'd have to be back on the road. The room was hot and never completely cooled off the entire night. The bed had a big dip in the middle which caused my wife and I to both migrate toward the middle while sleeping. The area was nice enough, but the hotel is i need of more upkeep than the owners seem willing to provide. The staff was pleasant and efficient at both check-in and check-out.
Séjour de 1 nuit en avril 2024
Réponse de Cathy GM le 22 avr. 2024
Michael, thanks for taking the time to let us know about your stay. We appreciate your honest opinion and I will assure you that we are working to update our facilities as time will allow. We appreciate your business!

8/10 Bien

Greg

Great stop by the highway
Séjour de 1 nuit en avril 2024
Réponse de Cathy GM le 22 avr. 2024
Thanks for taking the time to review your stay. We appreciate your feedback. We hope we will see you again should your travels bring you back thru Princeton.

10/10 Excellent

Tremond, Fulshear

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location, clean, friendly staff.
Séjour de 1 nuit en avril 2024
Réponse de Cathy GM le 22 avr. 2024
Thanks so much for taking the time to review your stay! We appreciate your feedback and hope that you will visit us again on your next trip thru Princeton.

10/10 Excellent

Judy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I usually stay at a Marriott and I was pleasantly surprised with how modern, clean, quiet and good facilities and a good value. A great hot breakfast also I will be staying here again
Séjour de 2 nuits en avril 2024
Réponse de Cathy GM le 22 avr. 2024
Thanks again for staying with us. We look forward to seeing you the next time you travel thru the area!

10/10 Excellent

Kathy

Séjour de 1 nuit en avril 2024
Réponse de Cathy GM le 9 mai 2024
Thanks for taking the time to review your stay. We appreciate you! Hope you have a great Summer!

10/10 Excellent

REBECCA

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff are very friendly! We've stayed there about 4 times now and will continue to do so!
Séjour de 1 nuit en avril 2024
Réponse de Cathy Bradley GM le 18 avr. 2024
Rebecca, Thanks so much for the great review. We are so pleased that you enjoyed your stay with us and look forward to seeing you again.

10/10 Excellent

Nancy G

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It is convenient to the hi-way.
Séjour de 1 nuit en avril 2024
Réponse de Cathy GM le 17 avr. 2024
Nancy, thanks for taking the time to review your stay! We are so happy you chose to stay with us and hope we will see you again!

10/10 Excellent

Julie

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Curtains needed to be fixed. Breakfast offered no decaf tea or coffee.
Séjour de 1 nuit en avril 2024
Réponse de Cathy GM le 16 avr. 2024
Thanks for taking the time out of your day to review your stay. We appreciate your comments. We are currently in the process of updating our curtains. We do have decaf coffee available each morning in the lobby. I am sorry you were not able to locate it.

8/10 Bien

Nate

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
.
Séjour de 1 nuit en avril 2024
Réponse de Cathy Bradley GM le 16 avr. 2024
Thanks for taking the time to rate your stay. We hope to see you again!

8/10 Bien

Raghu

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Friendly staff and service, property is a bit dated.
Séjour de 2 nuits en avril 2024
Réponse de Cathy Bradley GM le 16 avr. 2024
Thanks for taking the time to review your stay. We agree that as an older hotel we do have some dated items in our rooms and we plan on upgrading in the future. We pride ourselves on having a great staff! Hope to see you in the furture!

8/10 Bien

Anita

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Good but bed was too soft
Séjour de 1 nuit en avril 2024
Réponse de Cathy Bradley GM le 16 avr. 2024
Anita, thanks for taking the time to review your stay. I am sorry your bed was not comfortable. We would have happily moved you to another room if you had notified us earlier. We appreciate your business and hope to see you again in the future!

8/10 Bien

Barbara

Séjour de 1 nuit en avril 2024
Réponse de Cathy GM le 6 mai 2024
Thanks for taking the time to review your stay. We appreciate the feedback and hope we will see you again!

10/10 Excellent

Anthony

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Easy for travelers to reach. Excess to expressway, both on and off was very easy. And lastly the morning breakfast was excellent.
Séjour de 1 nuit en avril 2024
Réponse de Cathy GM le 17 avr. 2024
Anthony, Thanks so much for taking the time to review your stay! We appreciate your feedback and are so happy you chose to stay with us! We hope to see you again should your travels bring you back to Princeton WV.

8/10 Bien

Maya

Séjour de 1 nuit en mars 2024
Réponse de Cathy GM le 28 avr. 2024
Thanks for taking the time to review your stay. We appreciate your feedback and use it to improve on areas that guests may see that we do not. We look forward to seeing you again should you travel back through Princeton.

8/10 Bien

Dave

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Ok but not great
Séjour de 1 nuit en avril 2024
Réponse de Cathy Bradley GM le 13 avr. 2024
Thank you for taking the time to rate your stay. We appreciate your business and hope you will come back and see us!

8/10 Bien

Karen

Voyage avec des animaux de compagnie, Voyage en couple
Les points forts : Propreté, personnel et service, équipements
Comfortable bed. Noisy a/c fan that I couldn’t get to shut off. Excellent staff.
Séjour de 1 nuit en avril 2024
Réponse de Cathy Bradley GM le 3 avr. 2024
So sorry you had an issue with your AC Fan. We would have happily come to your room and reset the unit for you to stop that noise. Thanks for taking the time to let us know how you enjoyed your stay.

10/10 Excellent

James, Lansdale

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
All of the staff were extremely friendly and helpful.
Séjour de 1 nuit en mars 2024
Réponse de Cathy Bradley GM le 2 avr. 2024
Thanks so much for taking the time to review your stay. We appreciate all our guests and are happy to know you had a good stay!

6/10 Satisfaisant

Steven, Delaware

Les points forts : Personnel et service
People were great. Lobby and exterior very nice. Breakfast ok. Elevator and room need work, especially the tub.
Séjour de 1 nuit en mars 2024
Réponse de Cathy Bradley GM le 2 avr. 2024
Thanks for taking the time to review your stay. We agree with you that we are in need of refreshing. We are working on it. I apologize if you had any negative experience.

6/10 Satisfaisant

Moira

Voyage en couple
Looked like it needed a refresh!
Séjour de 1 nuit en mars 2024
Réponse de Cathy Bradley GM le 2 avr. 2024
Thanks for taking the time to review your stay. We are in the process of refreshing our guest rooms and tubs. I apologize if you were inconvenienced during your stay. We appreciate your business!

10/10 Excellent

Rochelle

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Cathy Bradley GM le 2 avr. 2024
Thanks so much for rating your stay. We are happy to hear that you enjoyed your visit! Hope to see you again!

10/10 Excellent

Danielle

Séjour de 1 nuit en mars 2024
Réponse de Cathy GM le 19 avr. 2024
Thanks so much for taking the time to review your stay! We appreciate your feedback! Hope to see you again!

10/10 Excellent

Andrew

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Front desk Reception clerk was prompt and courteous and gave us a nice clean, quiet King bed room on 4th floor. Reception clerk recommended a great Mexican restaurant called Campestre about half mile drive. Delicious food and priced reasonably. We have stayed here 2 or 3 times before and would stay again.
Séjour de 1 nuit en mars 2024
Réponse de Cathy Bradley GM le 30 mars 2024
Thanks, Andrew for the kind remarks! We appreciate your business and are happy to hear that we will see you again! Happy Easter!

8/10 Bien

Anita

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Cathy Bradley GM le 2 avr. 2024
Thanks so much for taking the time to review your stay! We appreciate your feedback and your business. We hope we will see you again if your travels bring you back thru WV.

8/10 Bien

Tasha

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Reasonably priced and clean. Also one of few hotels that offer complimentary breakfast.
Séjour de 1 nuit en mars 2024
Réponse de Cathy Bradley GM le 30 mars 2024
Tasha, thanks for taking the time to rate your stay with us! Hope you have a Happy Easter Weekend!

10/10 Excellent

Joel

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great staff. Nice place to stop for the night. Clean.
Séjour de 1 nuit en mars 2024
Réponse de Cathy Bradley GM le 30 mars 2024
Joel, Thanks for taking the time to review your stay! Wishing you a happy, blessed Easter!

10/10 Excellent

Fred

Voyage en couple
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Dated
Séjour de 1 nuit en mars 2024
Réponse de Cathy Bradley GM le 30 mars 2024
Fred, Thanks for taking the time to rate your stay! We hope we will see you again if your travels bring you back into the area!

10/10 Excellent

Ethel Mae

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent location ! Check-in easy and pleasant. Wonderful breakfast.
Séjour de 1 nuit en mars 2024
Réponse de Cathy Bradley GM le 27 mars 2024
Thanks so much for taking the time to review our hotel. We appreciate your comments and hope to see you again!

10/10 Excellent

Kay

Voyage avec des animaux de compagnie
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
A lot of hotels that allow pets aren't very clean or updated. This hotel is. The room is pleasant, the mattress is nice, the staff was great and check in was easy.
Séjour de 1 nuit en mars 2024
Réponse de Cathy GM le 22 mars 2024
Thanks so much for staying with us! We are happy you had a good stay. Safe travels!

6/10 Satisfaisant

Tyler

Séjour de 1 nuit en mars 2024
Réponse de Cathy Bradley GM le 21 mars 2024
On behalf of the entire staff of Country Inn & Suites. I want to thank you for taking the time to let us know how your stay was. We appreciate our guests and truly want to know if they left with a positive experience.

10/10 Excellent

Beverley

Voyage en groupe, Voyage en couple
Les points forts : Équipements et infrastructures et conditions de l’hébergement
Welcome staff was awesome
Séjour de 1 nuit en mars 2024
Réponse de Cathy Bradley GM le 18 mars 2024
Thank you so much for taking the time to rate your stay. I appreciate your comment on our front desk agents! We are here because of our guests! Hope you will stay again if you are ever back in the area!

8/10 Bien

Russell

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Cathy Bradley GM le 18 mars 2024
Thanks so much for taking the time to rate your stay! We hope to see you again!

10/10 Excellent

Deborah

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Cathy Bradley GM le 16 mars 2024
Thanks so much for taking the time to let us know how your stay was. We hope you will come back and see us in the future! We are currently resurfacing our pool and would love to show it off after completion!

10/10 Excellent

Barbara

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Friendly, helpful staff. Very enjoyable stay! Clean. Thank you!
Séjour de 1 nuit en mars 2024
Réponse de Cathy Bradley General Manager le 12 mars 2024
Thanks so much for taking the time to review your stay. We are so happy that you enjoyed your stay. We hope you will come back and see us again!

8/10 Bien

bob

Séjour de 1 nuit en mars 2024
Réponse de Cathy Bradley GM le 2 avr. 2024
Thanks for taking the time to review your stay. We appreciate your patronage and hope to see you again!

10/10 Excellent

Nancy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Safe and clean is always my starting point. Spacious room. King bed was comfy. Bathroom is pretty worn. Great for an overnight. Thank you!
Séjour de 1 nuit en mars 2024
Réponse de Cathy Bradley General Manager le 12 mars 2024
Thanks so much for choosing to stay with us! We appreciate your business and are happy that you enjoyed stay. We hope to see you again!

10/10 Excellent

Samuel

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great place
Séjour de 1 nuit en mars 2024
Réponse de Cathy Bradley GM le 8 mars 2024
On behalf of the entire staff of Country Inn & Suites, i want to thank you for staying with us and for the great comment. We appreciate our guests and hope to see you again!

10/10 Excellent

Martha

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de Cathy Bradley GM le 3 mars 2024
Thanks so much for taking the time to review your stay. We love to hear from our guests to know how they enjoyed their stay. We hope you will stay again should you come through the area again.

10/10 Excellent

Donald

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Parking and check-in..
Séjour de 1 nuit en février 2024
Réponse de Cathy Bradley General Manager le 27 févr. 2024
Thanks for taking the time to let us know you were satisfied with your stay. We hope to see you again.

10/10 Excellent

Ismael

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good place
Séjour de 2 nuits en janvier 2024
Réponse de Cathy Bradley General Manager le 22 févr. 2024
Thanks so much for the great review. We truly appreciate when we hear that a guest was happy with the stay!