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Avis sur Econo Lodge Prattville

2 out of 5
Econo Lodge Prattville
798 Business Park Dr, Prattville, AL

Avis

6,8
Note des voyageurs de 10 (Excellent), d’après 34 avis sur 148." "
Note des voyageurs de 8 (Bien), d’après 48 avis sur 148." "
Note des voyageurs de 6 (Satisfaisant), d’après 31 avis sur 148." "
Note des voyageurs de 4 (Médiocre), d’après 12 avis sur 148." "
Note des voyageurs de 2 (Horrible), d’après 23 avis sur 148." "

6,8/10

Propreté

7,6/10

Personnel et service

5,6/10

Équipements

6,4/10

Infrastructures et conditions de l’hébergement

6,2/10

Écoresponsabilité

Avis

8/10 Bien

Davianna

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements
It was nice other than the remote not working it was great place to lay my head after a long day in traffic.
Séjour de 1 nuit en mai 2024

8/10 Bien

Sue

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Neat entrance and breakfast area was clean and very eye appealing.
Séjour de 1 nuit en mars 2024

10/10 Excellent

Tanisha

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024

8/10 Bien

Dianca

Les points forts : Propreté et équipements
Nice and quiet
Séjour de 1 nuit en février 2024

8/10 Bien

Dennis

Séjour de 1 nuit en février 2024

8/10 Bien

James

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024

6/10 Satisfaisant

Voyageur vérifié

Les points faibles : Infrastructures et conditions de l’hébergement
Needs Remodel
Old, needs remodel. Furniture dirty
Séjour de 1 nuit en décembre 2023

8/10 Bien

Nichols

Voyage d’affaires
Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 7 nuits en décembre 2023

6/10 Satisfaisant

Megan

Voyage d’affaires
Les points forts : Équipements
Usually, I do not have any complaints and stay at this location regular for business. The room I was in this time, the door did not shut completely. it would lock but had a small gap. The TV remote was broken. The room smelled like Marijana when I first arrived.
Séjour de 4 nuits en novembre 2023

10/10 Excellent

Danny

Séjour de 2 nuits en novembre 2023

6/10 Satisfaisant

Karla

Its okay for the price
Séjour de 1 nuit en novembre 2023

4/10 Médiocre

emmalee

Séjour de 1 nuit en novembre 2023

10/10 Excellent

bob

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en novembre 2023

8/10 Bien

Toby

Voyage en groupe
Les points forts : Confort de la chambre
Pretty good I’d say
The hotel was great. Great location and in the morning had great people. The guy in the afternoon said some really off the wall things . Sounded slightly prejudice even. But was nice enough to help us get a room on the first floor so my my elderly friend who was on oxygen could be accommodated. Overall good experience .
Séjour de 1 nuit en novembre 2023

8/10 Bien

Jeff

Séjour de 1 nuit en novembre 2023

4/10 Médiocre

Larry

Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The shower was full of mold. The chair in room was peeling all over. No covers on electrical outlets. The”buffet breakfast” on their website one hour in to service consisted of one biscuit, two pieces of sausage and three small fried eggs. I asked the office attendant if that was the buffet and he replied “yes very good“
Séjour de 1 nuit en novembre 2023

2/10 Horrible

BARRY

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The whole place needs to be condemned. Bathroom exhaust fan cover was laying on the floor and the fan was extremely loud, the toilet paper dispenser was hanging off the wall, the bathtub did not drain when taking a shower, was standing in five inches of water, the refrigerator had a hugh block of ice that took up the whole space, and the front door had to be slammed to get it to stay closed. We would have left, but our reservation was non refundable.
Séjour de 2 nuits en novembre 2023

4/10 Médiocre

Preston

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en novembre 2023

6/10 Satisfaisant

amber, Prattville

Voyage en couple
Les points forts : Personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
The staff was very nice and helped us move our stuff down stairs when we qere leacing. The breakfast selection was very poor. The property was kind of run sown but not dirty. Just kibda had the cheap motel vibe.
Séjour de 2 nuits en octobre 2023

10/10 Excellent

Stephanie

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good stay
Nice room, comfortable beds, breakfast could have been better and more plentiful. Overall good experience.
Séjour de 1 nuit en octobre 2023

8/10 Bien

Brenda

Voyage en famille, Voyage d’affaires, Voyage en couple
Very old hotel door to room did not seal up refrigerator gurgled all night Could tell needed lots of attention
Séjour de 1 nuit en octobre 2023

8/10 Bien

Chrishunda

Les points forts : Infrastructures et conditions de l’hébergement
Everything was perfect
Séjour de 1 nuit en octobre 2023

10/10 Excellent

Corbett

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
A good and clean property
Séjour de 1 nuit en octobre 2023

4/10 Médiocre

MICHAEL

Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Disappointed
Toilet was wobbly you were afraid you would fall off, drain in tub would not stay up so by end of shower you were standing in a full tub of water.
Séjour de 1 nuit en octobre 2023

6/10 Satisfaisant

Johnathon

Voyage en famille
Average hotel. Nicer than expected
Séjour de 1 nuit en septembre 2023

2/10 Horrible

Cecil

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bad experience
The stay was nice and relaxing, but breakfast was the same thing every morning, eggs, sausage and biscuit. Thing were bad when I renewed my stay online then went to renew my key . The man at front desk said he was booked and did not have a reservation for me, even though he never asked my name and never would talk to anyone at hotel.com when I called.
Séjour de 2 nuits en août 2023

6/10 Satisfaisant

Stephanie

Voyage d’affaires
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
needs a few more improvements. It has water issues.The pool was also closed as well.
Séjour de 3 nuits en août 2023

8/10 Bien

Susan

Les points forts : Personnel et service
Les points faibles : Propreté
Séjour de 1 nuit en août 2023

6/10 Satisfaisant

Dennis

Voyage en famille
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
room smelled, mold in the shower
Séjour de 1 nuit en août 2023

8/10 Bien

Megan

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
it was quiet which was nice as i am in town for work. It was also very clean.
Séjour de 2 nuits en août 2023

2/10 Horrible

Christal

Voyage d’affaires, Voyage en couple
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
My room was dirty among other things
Séjour de 1 nuit en août 2023

10/10 Excellent

Jeff

Voyage d’affaires
Les points forts : Propreté et personnel et service
Nice working class motel. Clean, quiet and affordable.
Séjour de 1 nuit en juillet 2023
Réponse de Hotel Manager le 24 juil. 2023
Dear Jeff,Thank you so much for your kind words. I’m so pleased that you found us a great place to stay. We take real pride in this hotel and serving guests like you, and I’m extremely happy that you had a such a wonderful stay. We look forward to having you with us again soon.Sincerely,Hotel Manager

4/10 Médiocre

Voyageur vérifié

Les points faibles : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
DON'T EVEN BOTHER!
Walking into the lobby, you would think this place has been updated but when you get into the room it's a whole other story. The toilet paper holder fell out of the wall to land on the floor. Plumbing issues where it's almost impossible to flush the toilet. The smoke detector cover is missing but the cover is in a drawer. The pillows were completely flat and definitely need to be replaced. Wi-fi in my room was unreliable as well, it kept cutting out and I had to go to the lobby for a connection. Worst of all, this motel advertises an outdoor swimming pool, but no water is in the pool! As hot as it is in Alabama, I wanted a motel with a swimming pool, but nothing was offered. Extremely disappointed and feel that this is FALSE ADVERTISING. I don't advise staying here. I have family in Alabama, and I can guarantee I won't stay at the Econolodge in Prattville on future trips.
Séjour de 4 nuits en juillet 2023
Réponse de Hotel Manager le 15 juil. 2023
Dear GuestThank you for the stay at our hotel. I’m terribly sorry that we failed to meet your expectations in some ways. We take real pride in this hotel and believe that pride shows in everything we do. I’m disappointed that we could not satisfy you, and I hope you will try us again in the future. We’re always working to make the guest experience better than ever before.SincerelyHotel Manager

4/10 Médiocre

Brittany

Voyage en famille avec de jeunes enfants
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
The pool was not in service. The pillows on the bed were very small and limited (couch size pillows). Cigarette burns on the comforter. Coffee pot did not work. Phone did not work. The room was not very clean. Toilet kept backing up.
Séjour de 2 nuits en juin 2023
Réponse de Hotel Manager le 27 juin 2023
Dear GuestThank you for the stay at our hotel. We are very sorry to hear about the inconvenience caused by these issues, and we are not meeting your expectations. Please note that your concerns have been passed on to our housekeeping team. We will hope you to give us another chance to improve our services. Our team is looking forward to hosting you again soon!SincerelyHotel Manager

2/10 Horrible

Donna

Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
No more bedbugs !
The room had a very stale odor.The bed ruffle was stained.Floors were swept but dirty. The first room I stayed in had bedbugs which I received several bites.I was changed to another room.The rooms condition was worst.The mattress was smaller than the box frame at which I found a dead bedbug.The coffee maker leaked out the water before ether coffee was made.The shower curtains were torn at the top.The dryer didn’t work.The security lock on door was broken.I had paid for 12 bites and only stayed 6 bites.I checked out,asked for credit for the unused nights.He said he could not do so.I left and checked into different motel having to pay again.
Séjour de 12 nuits en mai 2023
Réponse de Hotel Manager le 15 juin 2023
Dear Donna,Thanks for taking the time to share your experience. Your feedback shows that there was a complete breakdown with the stay which is worrisome. This is not at all a regular feature of our hotel and something has gone wrong. We regret the inconvenience but will investigate and based on that will take all possible steps to prevent such an experience for any guest. We hope you will consider giving us another opportunity to provide you with a much-improved stay.Sincerely,Hotel Manager

10/10 Excellent

Scott

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Of all the EconoLodges I have stayed in, this was one of the best.
Séjour de 2 nuits en avril 2023
Réponse de Hotel Manager le 17 avr. 2023
Dear Scott,Thanks for choosing our hotel. We are delighted that overall experience was good. Most of our guests experience great satisfaction with their stay. We invite you once again to stay with us with your family and friends. Thanks for your honest and candid remarks.SincerelyHotel Manager

4/10 Médiocre

Christopher

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Toilet and pillows (bleach anyone?)were not clean. Slim pickins for breakfast.
Séjour de 2 nuits en avril 2023
Réponse de Hotel Manager le 8 avr. 2023
Dear GuestThank you for choosing our property.We are very sorry that we did not meet your expectations.Your comments are very important to us, as they will help us to improve our services and our guest experience even more.We hope that you will visit us again.SincerelyHotel Manager

8/10 Bien

Keith

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en mars 2023
Réponse de Hotel Manager le 8 mars 2023
Dear Keith,Thanks for choosing our hotel and giving an 8 out of 10 rating. We are thrilled to know you loved each and every aspect of your visit. It is really encouraging. Please accept our personal invitation to visit again with your family and friends. We're grateful for your feedback.SincerelyHotel Manager

2/10 Horrible

cory

Voyage en couple
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Shower head had 1 stream and the rest off the water blowing out the fitting tube wouldnt drain first got to the room no towels toilet was disgusting and the the bed sheets had cigarette burns in them floors felt like i was walking on tacky paper ive been to bad hotels before but this one was pretty bad
Séjour de 2 nuits en février 2023
Réponse de Hotel Manager le 28 févr. 2023
Dear cory,Thanks for posting your feedback. We are sorry for you had an unpleasant experience during your stay. We are paying special attention to improving the cleanliness of the rooms. We have checked the amenities as observed by you and are continuously improving our room features. We look forward to seeing you again.SincerelyHotel Manager

6/10 Satisfaisant

James

Les points forts : Propreté, personnel et service, confort de la chambre
Well,it was a none smoking room,and the bed spread had 2 cigarette burns in in,the toliet seat was in bad shape,and phone didn’t work,but no big deal,and there was a cockroach trap in plan site next to the fridge,but other than that it was fine
Séjour de 1 nuit en janvier 2023
Réponse de Hotel Manager le 3 févr. 2023
Dear GuestThank you for the stay at our hotel. We are very sorry to hear about the inconvenience caused by these issues, and we are not meeting your expectations. Please note that your concerns have been passed on to our housekeeping team. We will hope you to give us another chance to improve our services. Our team is looking forward to hosting you again soon!SincerelyHotel Manager

8/10 Bien

Richard

Séjour de 1 nuit en janvier 2023
Réponse de Hotel Manager le 18 janv. 2023
Dear Richard,Thanks for choosing our hotel and giving an 8 out of 10 rating. We are thrilled to know you loved each and every aspect of your visit. It is really encouraging. Please accept our personal invitation to visit again with your family and friends. We're grateful for your feedback.SincerelyHotel Manager

8/10 Bien

YOLANDA

Séjour de 5 nuits en octobre 2022
Réponse de Hotel Manager le 18 oct. 2022
Dear YOLANDA,Thanks for choosing our hotel and giving an 8 out of 10 rating. We are thrilled to know you loved each and every aspect of your visit. It is really encouraging. Please accept our personal invitation to visit again with your family and friends. We're grateful for your feedback.SincerelyHotel Manager

2/10 Horrible

Robert

Voyage d’affaires
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2022
Réponse de Hotel Manager le 13 oct. 2022
Dear Robert,Thanks for your feedback. I’m terribly sorry that we failed to meet your expectations in some ways and that our efforts to compensate you for your trouble were not enough to satisfy you. We take real pride in this hotel and believe that pride shows in everything we do. I’m disappointed that we could not satisfy you, and I hope you will try us again in the future. We’re always working to make the guest experience better than ever before.Sincerely,Hotel Manager

2/10 Horrible

Teresa

Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Do not recommend
Room was relatively clean but in terrible condition. The shower rod was barely hanging on the wall, the toilet seat was not attached to the toilet and the toilet paper holder was not attached to wall. The mattress was like sleeping on concrete
Séjour de 1 nuit en octobre 2022
Réponse de Hotel Manager le 11 oct. 2022
Dear Teresa,Thanks for your comments.I regret that we couldn’t completely satisfy because of the issues mentioned in your review, which made your stay unpleasant. We take real pride in our hotel, and I apologize if we let you down. We are addressing your observations point by point for further improvement and you shall definitely see the difference during your next visit. We await your earliest next trip to our area and promise a nice stay with us. Sincerely,Hotel Manager

8/10 Bien

Michael

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice Stay
This was a simple overnight stay. The room was extremely clean and the bed comfortable. The gentleman that checked us in was super nice! Our only complaint was that our fridge wouldn't get cold and the ice machine didn't work.
Séjour de 1 nuit en octobre 2022
Réponse de Hotel Manager le 11 oct. 2022
Dear Michael,Thanks for the feedback. We're delighted that you shared with us that your nice experience. I'm so pleased that you liked our comfortable bed and you enjoyed your stay. We are always trying to provide a best and comfortable stay for the new guest. You and your traveling companions will be most welcome with us in the future. We're grateful for your feedback.SincerelyHotel Manager

6/10 Satisfaisant

David

Voyage en famille
Convenient location
Séjour de 1 nuit en octobre 2022
Réponse de Hotel Manager le 11 oct. 2022
Dear David,Thank you for the wonderful review of your stay at our hotel. We are delighted to know everything went great during your stay and that our location was perfect for your needs. It was a pleasure hosting you, and we hope you will continue making us your home whenever you are in our area. Sincerely,Hotel Manager

2/10 Horrible

Bryan

Voyage en famille, Voyage d’affaires
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en septembre 2022
Réponse de Hotel Manager le 21 sept. 2022
Dear Bryan,Thanks for your comments. I’m terribly sorry that we failed to meet your expectations in some ways and that our efforts to compensate you for your trouble were not enough to satisfy you. We take real pride in this hotel and believe that pride shows in everything we do. I’m disappointed that we could not satisfy you, and I hope you will try us again in the future. We’re always working to make the guest experience better than ever before.Sincerely,Hotel Manager

8/10 Bien

Amanda

Voyage en couple
Les points forts : Propreté et personnel et service
Lighting in the bathroom was non existent. Clean up room service pounds on your door at 830 am regardless if your checking out that day or not. The staff at check in and check out were friendly and personable.
Séjour de 2 nuits en septembre 2022
Réponse de Hotel Manager le 20 sept. 2022
Dear Amanda,Thanks for choosing our hotel. I’m pleased that you had a generally good experience with us, but I’m very concerned that we didn’t live up to your standards or expectations. We have forwarded this issue to the management team. Trust us with your stay in the future for excellence beyond measure. Please stay with us again.SincerelyHotel Manager

8/10 Bien

Joseph

Séjour de 3 nuits en septembre 2022

2/10 Horrible

Lannis

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Room was unfit, ,did not stay. Was on in room 2 min.
Séjour de 1 nuit en septembre 2022
Réponse de Hotel Manager le 12 sept. 2022
Dear Lannis,Thank you for choosing our property.We are very sorry that we did not meet your expectations.Your comments are very important to us, as they will help us to improve our services and our guest experience even more.We hope that you will visit us again.SincerelyHotel Manager