6/10 Satisfaisant
Michelle
Voyage en groupe
28 avr. 2025
Les points forts : Infrastructures et conditions de l’hébergement
This is a beautifully styled home in a quiet, relaxing location. We chose it because of its 5 double rooms and the ability to comfortably house 10 adults for the weekend with enough bathrooms and plenty of space. Unfortunately, it did not meet the expectations of the luxury that the styling, size, location and price appear to communicate. When we arrived the fridges and dishwasher in the pool house weren't working. We were lucky enough that Jamie came out to rectify this on a Friday evening, however, the message I left with him about the lack of glassware never resulted in any action, yet I did receive another 'trouble shooting' email about the electricity issue, despite it being rectified. Almost everything we removed from the cupboard had to be cleaned before use and there were not enough wine and champagne glasses for 10 adults. The copious water glasses, but random mismatched wine glasses give off a family beach house vibe which might be acceptable if the rooms could be configured into twin beds to bring the kids, but that's not what this property is proposing. If a property advertises that it sleeps 10 adults, I don't think it's too much to expect that there would be 10 of each type of champagne and wine glass.... and where the property is marketed as a luxury location the glassware should be consistent. That together with the lack of attention to the garden, really undermined the luxury of the experience that this house advertises and I wouldn't book it again.
Michelle
Séjour de 3 nuits en avril 2025