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Avis sur Super 8 by Wyndham Portland Airport

2 out of 5
Super 8 by Wyndham Portland Airport
11011 Ne Holman St, Portland, OR

Avis

7,4

Bien

Note des voyageurs de 10 (Excellent), d’après 358 avis sur 1058." "
Note des voyageurs de 8 (Bien), d’après 294 avis sur 1058." "
Note des voyageurs de 6 (Satisfaisant), d’après 179 avis sur 1058." "
Note des voyageurs de 4 (Médiocre), d’après 119 avis sur 1058." "
Note des voyageurs de 2 (Horrible), d’après 108 avis sur 1058." "

7,4/10

Propreté

8,2/10

Personnel et service

6,6/10

Équipements

7,0/10

Infrastructures et conditions de l’hébergement

7,2/10

Écoresponsabilité

Avis

10/10 Excellent

Jana

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Parfait pour une nuit proche de l’aéroport.
Séjour de 1 nuit en juillet 2023
Réponse de Hotel Manager le 15 juil. 2023
Dear Guest, Thanks for your recent stay at our property.We focus on providing a great experience for every guest and on providing value to you as well.We look forward to serving you even better and eagerly await your arrival.It is our privilege to serve guests like you. Sincerely, Hotel Manager.

10/10 Excellent

Atilio

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great room service, and great place for when you have a pet.
Séjour de 5 nuits en mai 2024

10/10 Excellent

Jason

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
No
Séjour de 1 nuit en mai 2024
Réponse de Hotel Manager le 25 mai 2024
Dear Jason,Thank you for your kind feedback. We are incredibly grateful that you took the time to leave us this note. Our values prioritize customer satisfaction, and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again.Sincerely,Hotel Manager

10/10 Excellent

Jameson

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great price, friendly staff, and easy transportation to the airport. Perfect for a quick stay.
Séjour de 1 nuit en mai 2024
Réponse de Hotel Manager le 22 mai 2024
Dear Jameson,Thank you for your great feedback. We're thrilled to hear that you had a positive experience during your stay with us! Providing a great price, friendly staff, and convenient transportation options is what we aim for, and we're glad we could meet your expectations. We hope to welcome you back in the future for another pleasant experience!Sincerely, Hotel Manager

2/10 Horrible

jose

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Hotel Manager le 22 mai 2024
Dear jose,Thanks for the stay but sad to see the single star. My apologies for all the inconvenience. Please share with us what made you dissatisfied so that we can address the same. Your satisfaction is prime to us. Please revert. Sincerely, Hotel Manager

10/10 Excellent

Susana

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en mai 2024
Réponse de Hotel Manager le 22 mai 2024
Dear Susana,Thank you so much for the five-star rating! We are so pleased to hear that you had a great experience at our hotel and that you enjoyed the facilities and amenities we have to offer. It’s always our goal to make sure that our guests have a positive and memorable experience, so we are thrilled that you had such a positive one. We hope to see you again soon! Sincerely, Hotel Manager

10/10 Excellent

Kimberly

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Super 8 fit my needs well. The staff knowleable and helpful, freeway access great and the price reasonable!
Séjour de 1 nuit en mai 2024
Réponse de Hotel Manager le 21 mai 2024
Dear Kimberly,Thank you for your great feedback. We're thrilled to hear that Super 8 met your needs perfectly! Our knowledgeable and helpful staff are dedicated to ensuring a comfortable stay for our guests. It's great to know that our convenient freeway access and reasonable prices added to your positive experience. We look forward to welcoming you back on your next trip!Sincerely, Hotel Manager

10/10 Excellent

Wendy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The staff was very nice and helpful. I used the parking service for flying out. I had messed up on my day I thought I was returning. I called the hotel and explained my situstion. I was able to pay for another day of parking with no hassle. I didn't have to worry my car would get towed.
Séjour de 1 nuit en mai 2024
Réponse de Hotel Manager le 20 mai 2024
Dear Wendy,Thank you for your kind feedback. We're so glad to hear that our staff provided you with exceptional service during your parking experience! It's moments like these that truly showcase our commitment to guest satisfaction. We understand that plans can change, and we're always here to assist however we can. We hope to have the opportunity to welcome you back for another hassle-free stay in the future!Sincerely, Hotel Manager

8/10 Bien

George

Voyage en couple
Les points forts : Propreté et personnel et service
Workers are very friendly and helpful. The property is old and needs tender loving care. This is good for a one stay (late arrival or day before departure. I definitely stay here again.
Séjour de 1 nuit en mai 2024
Réponse de Hotel Manager le 20 mai 2024
Dear George,Thank you for your great feedback! We're delighted to hear that our staff made your stay enjoyable. We understand your concerns about the property's age and are continuously working towards improvements. We're glad you found it suitable for short stays and appreciate your loyalty. Rest assured, we're committed to ensuring a comfortable experience for all our guests and look forward to welcoming you back in the future!Sincerely, Hotel Manager

10/10 Excellent

James

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff are super helpful and the rooms are in great condition. Although this one is a little weird to get to its definitely worth it for the price. High value stay imo
Séjour de 1 nuit en mai 2024
Réponse de Hotel Manager le 20 mai 2024
Dear James,Thank you for your kind feedback! We're thrilled to hear that you found our staff helpful and enjoyed the quality of our rooms. We understand that accessibility can sometimes be a concern, and we appreciate your understanding. It's fantastic to know that you found value in your stay with us. We look forward to providing you with another great experience on your next visit!Sincerely, Hotel Manager

4/10 Médiocre

Kerianne

Voyage en groupe
Les points forts : Propreté
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
room service was the only ok part
Séjour de 2 nuits en mai 2024
Réponse de Hotel Manager le 17 mai 2024
Dear Guest,Thank you for sharing your feedback. We're glad to hear that you found our room service satisfactory. However, we're sorry to learn that other aspects of your stay didn't meet your expectations. Your comments are valuable to us, and we'll use them to improve our services. We hope you'll give us another chance to provide you with a better experience in the future.Sincerely, Hotel Manager

8/10 Bien

Leonard

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I like convience to airport
Séjour de 1 nuit en mai 2024
Réponse de Hotel Manager le 15 mai 2024
Dear Leonard,Thank you for your great feedback. We're pleased to hear that our proximity to the airport was convenient for you. Ensuring ease of travel for our guests is one of our priorities, and we're glad we could provide that for you. Should your travels bring you back to the area, we'd be delighted to host you again and make your stay just as convenient and enjoyable.Sincerely, Hotel Manager

10/10 Excellent

Gabriel

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mai 2024
Réponse de Hotel Manager le 16 mai 2024
Dear Gabriel,Thank you so much for the five-star rating! We are so pleased to hear that you had a great experience at our hotel and that you enjoyed the facilities and amenities we have to offer. It’s always our goal to make sure that our guests have a positive and memorable experience, so we are thrilled that you had such a positive one. We hope to see you again soon! Sincerely, Hotel Manager

8/10 Bien

Brian, Little River

Voyage en couple
Les points forts : Propreté et personnel et service
Les points faibles : Équipements
Great location, an older property but very nice staff willing to try to help.
Séjour de 1 nuit en mai 2024
Réponse de Hotel Manager le 14 mai 2024
Dear Brian,Thank you for your glowing feedback. We're thrilled to hear that you enjoyed our prime location and the hospitality of our dedicated staff! While our property may have some age, we're committed to providing excellent service and ensuring a pleasant stay for all our guests. We look forward to welcoming you back for another enjoyable experience in the future!Sincerely, Hotel Manager

8/10 Bien

Clémence

People are too harsh in the comments, this place is fine for a cheap option
Séjour de 1 nuit en avril 2024
Réponse de Hotel Manager le 14 mai 2024
Dear Guest,Thank you for your feedback! We appreciate your perspective and are glad you found value in our affordable accommodations. We strive to provide a comfortable stay for all guests and hope to welcome you back in the future.Sincerely, Hotel Manager

6/10 Satisfaisant

Ali

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
When you get a room first thing, it must be clean if it’s not clean it’s worth nothing
Séjour de 1 nuit en mai 2024
Réponse de Hotel Manager le 11 mai 2024
Dear Ali,Absolutely, cleanliness is non-negotiable and we understand how crucial it is for our guests' comfort and satisfaction. We sincerely apologize if your room wasn't up to our usual standards upon check-in. Rest assured, we take your feedback seriously and will address this matter promptly to ensure it doesn't happen again. Your comfort is our priority, and we appreciate your patience and understanding.Sincerely, Hotel Manager

6/10 Satisfaisant

James

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
It was fine.
Séjour de 1 nuit en mai 2024
Réponse de Hotel Manager le 10 mai 2024
Dear James,Thank you for your feedback. We hope the experience was enjoyable and memorable. We greatly appreciate your kind words and will do our best to make each guest's stay a unique, pleasurable one. We look forward to serving you again.Sincerely, Hotel Manager

8/10 Bien

Brian

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Proximity to Airport
Séjour de 1 nuit en mai 2024
Réponse de Hotel Manager le 9 mai 2024
Dear Brian,Thank you for highlighting the convenience of our hotel's proximity to the airport. We understand the importance of accessibility for travelers, and we're pleased that our location met your needs. Should your travels bring you back to the area, we hope to welcome you again for another comfortable and convenient stay.Sincerely, Hotel Manager

10/10 Excellent

Elaine

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nic
Séjour de 1 nuit en mai 2024
Réponse de Hotel Manager le 8 mai 2024
Dear Elaine,Thank you for your stay and the positive comments. Guest satisfaction is our biggest reward. We care for our guests and the people around us. Looking forward to welcoming you again. Sincerely, Hotel Manager

4/10 Médiocre

Michael

Les points forts : Personnel et service
The worst “breakfast” I have ever had at a hotel. It was criminal that they are allowed to advertise free breakfast.
Séjour de 2 nuits en mai 2024
Réponse de Hotel Manager le 8 mai 2024
Dear Michael,We're truly sorry to hear about your disappointing breakfast experience. Providing a satisfying breakfast is important to us, and we regret that we fell short of your expectations. Your feedback is invaluable, and we'll investigate this matter to ensure improvements are made to deliver a more enjoyable dining experience for our guests. Please accept our sincerest apologies for any inconvenience caused.Sincerely, Hotel Manager

4/10 Médiocre

Davey

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Splattered feces behind the toilet and hair all over the place.
Séjour de 3 nuits en mai 2024
Réponse de Hotel Manager le 7 mai 2024
Dear Davey,We're deeply sorry to learn about the unsanitary conditions you encountered in your room. This is unacceptable, and we sincerely apologize for the distress and inconvenience it caused you. Please be assured that we take matters of cleanliness and hygiene very seriously, and we'll immediately address this issue with our housekeeping team to ensure thorough and consistent cleaning practices are followed. We hope to have the opportunity to restore your trust in us during your next stay.Sincerely, Hotel Manager

4/10 Médiocre

Shelby

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Room had garbage left in the garbage can, looks like it wasnt swept, previous guests deodorant was left under the desk. Bed was okay, pillows smelled like the drowned them in disinfectant spray. Breakfast was pretty much nonexistent
Séjour de 1 nuit en mai 2024
Réponse de Hotel Manager le 7 mai 2024
Dear Shelby,We're truly sorry to hear about the disappointing experience you had during your stay. Please accept our sincere apologies for the cleanliness issues in your room and the lackluster breakfast offering. This does not reflect the high standards we strive to maintain. Your feedback is invaluable, and we'll address these concerns with our housekeeping and breakfast teams to ensure improvements moving forward. We hope for the opportunity to provide you with a much more satisfying experience on your next visit.Sincerely, Hotel Manager

6/10 Satisfaisant

Amy

Voyage en couple
Good enough for the money. Clean but worn.
Séjour de 1 nuit en mai 2024
Réponse de Hotel Manager le 7 mai 2024
Dear Amy,Thank you for your feedback. We hope the experience was enjoyable and memorable. We greatly appreciate your kind words and will do our best to make each guest's stay a unique, pleasurable one. We look forward to serving you again.Sincerely, Hotel Manager

4/10 Médiocre

louis

Séjour de 2 nuits en mai 2024
Réponse de Hotel Manager le 25 mai 2024
Dear louis,It is disappointing to see that your stay was not satisfactory at our hotel. It would have been better if you could have specifically mentioned the key areas that bothered you so that we would have focussed on improving that. Anyway, your feedback is important to us and you can contact us any time to inform your concerns. Guest feedback is important to us for improvement. Looking forward to seeing you again. Sincerely, Hotel Manager

10/10 Excellent

Angelica

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Excellent and friendly staff
Séjour de 1 nuit en mai 2024
Réponse de Hotel Manager le 4 mai 2024
Dear Angelica,Thank you for your wonderful feedback. We're thrilled to hear that you had an excellent experience with our staff! Providing friendly and attentive service is one of our top priorities, and we're delighted that our team made your stay enjoyable. We hope to welcome you back again soon for another fantastic stay!Sincerely, Hotel Manager

10/10 Excellent

Mendetion

Séjour de 2 nuits en avril 2024
Réponse de Hotel Manager le 23 mai 2024
Dear Mendetion,Thank you for taking the time to write wonderful feedback. It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We look forward to serving you again and giving you another five-star experience. Sincerely, Hotel Manager

10/10 Excellent

Mendetion

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything is just perfection..love to stay here
Séjour de 2 nuits en avril 2024
Réponse de Hotel Manager le 3 mai 2024
Dear Mendetion,Thank you for your wonderful feedback. We are excited that your time with us was so amazing!Our team endeavors to go above and beyond to ensure a great experience for our guests. We look forward to hosting you again soon for another fantastic experience.Sincerely, Hotel Manager

10/10 Excellent

Thien Phuc

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything was great
Séjour de 1 nuit en avril 2024
Réponse de Hotel Manager le 3 mai 2024
Dear Thien Phuc,Thank you for your wonderful feedback. It is delightful to see your feedback. We are delighted to know everything went great during your stay and that our location was perfect for your needs. It was a pleasure hosting you, and we hope you will continue making us your home whenever you are in our area. Eagerly looking for your next visit. Sincerely, Hotel Manager

8/10 Bien

Kel

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
We stayed for an overnight sleep to catch an early morning flight. The shuttle took less than 10 minutes to reach the airport. The driver and hotel staff were friendly & helpful. The hotel appeared to be close to restaurants & other shopping businesses. It was clean & overall what i expected from a hotel close to the airport.
Séjour de 1 nuit en avril 2024
Réponse de Hotel Manager le 29 avr. 2024
Dear Kel,Thank you for choosing to stay with us for your overnight trip before catching an early morning flight. We're delighted to hear that our shuttle service was prompt and efficient, providing you with a stress-free journey to the airport. It's great to know that our staff were friendly and helpful and that you found our hotel clean and up to your expectations. We're also glad to hear that our location offers convenient access to nearby restaurants and shopping. We appreciate your positive feedback and hope to welcome you back for another comfortable stay in the future!Sincerely, Hotel Manager

8/10 Bien

Michael

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
.
Séjour de 1 nuit en avril 2024
Réponse de Hotel Manager le 29 avr. 2024
Dear Michael,Thank you so much for sharing your recent stay with us and for giving 4 out of 5. We are glad that you had a great time at our hotel and also zero complaints. We strive to provide our guests with the best service and the most comfortable stay. Kindly let us know if there are any suggestions for improvements. You are welcome again. Sincerely, Hotel Manager

10/10 Excellent

Lynn

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Fast, close to the airport
Séjour de 1 nuit en avril 2024
Réponse de Hotel Manager le 29 avr. 2024
Dear Lynn,Thank you for the wonderful review of your stay at our hotel. We are delighted to know that you found our location convenient and close to your areas of interest. It was a pleasure hosting you, and we hope you will continue making us your home whenever you are in our area. Sincerely, Hotel Manager

10/10 Excellent

Gladys, Baytown

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
El personal muy amable y mucha seguridad.
Séjour de 1 nuit en avril 2024
Réponse de Hotel Manager le 27 avr. 2024
Dear Gladys,Thank you for your glowing feedback. We are very happy to hear that you enjoyed the friendliness of our staff and felt safe during your stay! Safety and attentive service are priorities for us, and we are pleased to know that we met your expectations on both counts. We appreciate your kind words and hope to welcome you again in the future to offer you another pleasant and safe experience.Sincerely, Hotel Manager

2/10 Horrible

Christopher

Séjour de 1 nuit en avril 2024
Réponse de Hotel Manager le 17 mai 2024
Dear Guest,I'm truly sorry to hear about your recent experience at our hotel. Your feedback is very important to us, and we regret that we did not meet your expectations. Please reach out to us directly at [contact information] so we can discuss your concerns in detail and work to make things right.Sincerely, Hotel Manager

2/10 Horrible

Christopher

Voyage en couple
Les points forts : Propreté
Les points faibles : Personnel et service et équipements
The front desk was discriminatory and judgement based upon our mode of transportation. We came back from a trip and wanted a comfortable place to stay and we where treated like we were trash. Nobody deserves to be treated this way especially when we are paying customers
Séjour de 1 nuit en avril 2024
Réponse de Hotel Manager le 27 avr. 2024
Dear Christopher,We're truly sorry to hear about your negative experience with our front desk staff. Discrimination of any kind goes against our values and is not tolerated in our establishment. Please accept our sincerest apologies for the treatment you received; it's unacceptable and does not reflect the level of service we strive to provide. We take your feedback seriously and will address this issue immediately with our team. Your comfort and satisfaction are important to us, and we hope to have the opportunity to regain your trust in the futureSincerely, Hotel Manager

8/10 Bien

Marie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Old but clean and nice people
Séjour de 1 nuit en avril 2024
Réponse de Hotel Manager le 27 avr. 2024
Dear Marie,Thank you for your kind feedback! We're glad to hear that you found our place clean and that our team made your stay enjoyable. While our property may have some age, maintaining cleanliness and delivering excellent service are our top priorities. We appreciate your feedback and hope to have the pleasure of welcoming you back again soon!Sincerely, Hotel Manager

10/10 Excellent

Rodulfo

Les points forts : Propreté
Séjour de 1 nuit en avril 2024
Réponse de Hotel Manager le 27 avr. 2024
Dear Rodulfo,Thank you for sharing such encouraging feedback by giving it a 5-star rating. Your appreciation motivates us to strive harder to provide the best services and excel in what we do. Providing great hospitality is our goal and something we take great pride in. We look forward to serving you again.Sincerely, Hotel Manager

8/10 Bien

Jeff

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
not much choice for breakfast
Séjour de 1 nuit en avril 2024
Réponse de Hotel Manager le 25 avr. 2024
Dear Jeff,Thank you for your feedback regarding our breakfast options. We understand the importance of offering a variety of choices to suit our guests' preferences. We'll certainly consider your comments as we continually strive to enhance our offerings. We appreciate your input and hope to have the opportunity to better meet your expectations in the future.Sincerely, Hotel Manager

4/10 Médiocre

Elaine, PENDLETON

Séjour de 1 nuit en avril 2024
Réponse de Hotel Manager le 25 avr. 2024
Dear Elaine,Thanks for the stay but sad to see the two stars. My apologies for all the inconvenience. Please share with us what made you dissatisfied so that we can address the same. Your satisfaction is prime to us. Please revert. Sincerely, Hotel Manager

8/10 Bien

Ralph

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Central area
Séjour de 7 nuits en avril 2024
Réponse de Hotel Manager le 23 avr. 2024
Dear Guest,Thank you for your feedback! We're glad to hear that you found our hotel's location central and convenient. Being in a central area allows our guests to easily access nearby attractions and amenities. We look forward to welcoming you back for another pleasant visit.Sincerely, Hotel Manager

2/10 Horrible

Paul

Voyage en couple
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
The ad said pool and breakfast; neither was provided. The bed hurt our backs. The staff did not care about our needs. Do not stay here.
Séjour de 2 nuits en avril 2024
Réponse de Hotel Manager le 22 avr. 2024
Dear Paul,We are truly sorry to hear about your disappointing experience. It's unacceptable that the amenities advertised were not provided, and I apologize for any inconvenience and frustration this caused. Additionally, I'm sorry to hear that the bed was uncomfortable and that you felt the staff did not address your needs adequately. Your feedback is crucial, and we'll address these issues promptly to ensure that we provide accurate information, comfortable accommodations, and attentive service to all our guests. Sincerely, Hotel Manager

10/10 Excellent

Ralph

Voyage d’affaires
Les points forts : Équipements
Easy in and out
Séjour de 5 nuits en avril 2024
Réponse de Hotel Manager le 19 avr. 2024
Dear Ralph,Thank you for your fantastic feedback. We're glad to hear that you found our property easy to access! Providing seamless experiences for our guests is our priority. Whether it's checking in or heading out, we aim to make the process as smooth as possible. We look forward to welcoming you back for another hassle-free stay before your next journey.Sincerely, Hotel Manager

10/10 Excellent

Steven

Séjour de 1 nuit en avril 2024
Réponse de Hotel Manager le 7 mai 2024
Dear Steven,Thank you so much for the five-star rating! We are so pleased to hear that you had a great experience at our hotel and that you enjoyed the facilities and amenities we have to offer. It’s always our goal to make sure that our guests have a positive and memorable experience, so we are thrilled that you had such a positive one. We hope to see you again soon! Sincerely, Hotel Manager.

2/10 Horrible

Malia

Les points faibles : Personnel et service
Séjour de 1 nuit en avril 2024
Réponse de Hotel Manager le 17 avr. 2024
Dear Malia,Thanks for the stay but sad to see the single star. My apologies for all the inconvenience. Please share with us what made you dissatisfied so that we can address the same. Your satisfaction is prime to us. Please revert. Sincerely, Hotel Manager

8/10 Bien

Melissa

Séjour de 1 nuit en avril 2024
Réponse de Hotel Manager le 4 mai 2024
Dear Melissa,Thank you so much for sharing your recent stay with us and for giving 4 out of 5. We are glad that you had a great time at our hotel and also zero complaints. We strive to provide our guests with the best service and the most comfortable stay. Kindly let us know if there are any suggestions for improvements. You are welcome again. Sincerely, Hotel Manager

8/10 Bien

William

Séjour de 1 nuit en avril 2024
Réponse de Hotel Manager le 2 mai 2024
Dear William,Thank you so much for sharing your recent stay with us and for giving 4 out of 5. We are glad that you had a great time at our hotel and also zero complaints. We strive to provide our guests with the best service and the most comfortable stay. Kindly let us know if there are any suggestions for improvements. You are welcome again. Sincerely, Hotel Manager

8/10 Bien

Don

Les points forts : Propreté et personnel et service
The room was suitable, the bed was very comfortable but the noise was terrible. There were ladies upstairs with at least one small child that was pounding and running back and forth at 2:00 in the morning and the ladies were talking so loudly and I felt like I was a part of their socializing. They were unfazed by the children making the loud noises and allowed them to do it for better than 45 minutes. Then some Hispanic gentleman decided to hang around there car right outside my window or quite a while chit-chatting loudly. Around 5:00 a.m. I went to use the restroom and open the door to the room because I heard a noise and found a man standing right in front of my door as if he were listening or something. But other guest aside the motel was suitable.
Séjour de 1 nuit en avril 2024
Réponse de Hotel Manager le 13 avr. 2024
Dear Don,Thank you for your kind feedback. We sincerely apologize for the disturbance you experienced during your stay. Your comfort and peace of mind are paramount to us, and it's disheartening to hear that noise from other guests disrupts your rest. We will address these issues with our team to ensure that appropriate measures are taken to prevent such incidents in the future. Your feedback is invaluable, and we appreciate your understanding. We hope to have the opportunity to provide you with a much more peaceful and enjoyable stay on your next visit.Sincerely, Hotel Manager

10/10 Excellent

Onikka

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice and convenient
Séjour de 1 nuit en avril 2024
Réponse de Hotel Manager le 10 avr. 2024
Dear Onikka,Thank you for the wonderful review of your stay at our hotel. We are delighted to know that you found our location convenient and close to your areas of interest. It was a pleasure hosting you, and we hope you will continue making us your home whenever you are in our area. Sincerely, Hotel Manager

10/10 Excellent

Derek

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
.
Séjour de 1 nuit en avril 2024
Réponse de Hotel Manager le 8 avr. 2024
Dear Derek,Thanks for staying with us and for appreciating your stay with us by giving us a 5 out of 5 rating. We focus on providing a great experience for every guest and on providing value to you as well. We look forward to serving you even better and eagerly await to welcome you. It is our privilege to serve guests like you.Sincerely, Hotel Manager

8/10 Bien

ronald

Les points forts : Personnel et service
Good affordable place to stay overnight waiting for the airport or other event in Portland. Clean and comfortable beds. Would stay again.
Séjour de 1 nuit en avril 2024
Réponse de Hotel Manager le 6 avr. 2024
Dear Guest,Thank you for your positive feedback! We're delighted to hear that you found our hotel to be a good and affordable place to stay. We're glad you enjoyed our clean and comfortable beds, and we would be thrilled to welcome you back again in the future.Sincerely, Hotel Manager

8/10 Bien

Yusaku

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice front desk service
Séjour de 1 nuit en avril 2024
Réponse de Hotel Manager le 4 avr. 2024
Dear Yusaku,Thank you for your fabulous feedback. We're delighted to hear that you had a pleasant experience with our front desk service! Providing friendly and efficient service is a priority for us, and we're glad we could meet your expectations. Your satisfaction is important to us, and we appreciate your kind words. We look forward to welcoming you back for another enjoyable stay in the future!Sincerely, Hotel Manager