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Avis sur Homewood Suites by Hilton Vancouver-Portland

3 out of 5
Homewood Suites by Hilton Vancouver-Portland
701 Southeast Columbia Shores Blvd, Vancouver, WA

Avis

9,0

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 345 avis sur 527." "
Note des voyageurs de 8 (Bien), d’après 117 avis sur 527." "
Note des voyageurs de 6 (Satisfaisant), d’après 39 avis sur 527." "
Note des voyageurs de 4 (Médiocre), d’après 16 avis sur 527." "
Note des voyageurs de 2 (Horrible), d’après 10 avis sur 527." "

9,2/10

Propreté

9,4/10

Personnel et service

8,8/10

Équipements

9,0/10

Infrastructures et conditions de l’hébergement

8,6/10

Écoresponsabilité

Avis

4/10 Médiocre

Shirley

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en mai 2024

10/10 Excellent

Dan Alex

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Great Accessibility suite.
Séjour de 4 nuits en avril 2024

4/10 Médiocre

mesinee

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Personnel et service
Our room was so dirty. The toilet bowl and the sink has the black plaque all around it. The bathroom is dated and The bed cover smell like the dirty sweat 😱
Séjour de 2 nuits en avril 2024

8/10 Bien

Thomas

Les points forts : Propreté, personnel et service, équipements
Good: inexpensive, large room, fairly clean. Not so good: $10 parking fee, hot tub out of commission, doors unsecured, mediocre continental breakfast, concierges talking about personal stuff audibly.
Séjour de 1 nuit en avril 2024

10/10 Excellent

Daniel

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en avril 2024

10/10 Excellent

Jill

Séjour de 1 nuit en mars 2024

6/10 Satisfaisant

Fred

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mars 2024

10/10 Excellent

Austin

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
We love staying here every time we visit Vancouver we highly recommend staying here it’s always a 10/10!!!
Séjour de 2 nuits en février 2024

8/10 Bien

Amanda

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Stay was fine.
Overall, the stay was fine. The bed and bathroom were clean and comfortable. The kitchen had everything needed. The couch was in bad condition though. Didn’t even sit on it because it was gross, with stains and wear all around the cushions. The continental breakfast was good, regular type options & they offered meatless options on request. Staff was great all around. Good, safe location.
Séjour de 2 nuits en février 2024
Réponse de Owen Burns le 22 févr. 2024
So happy to see you enjoyed your stay! I'm sorry you were dissatisfied with the quality of our couch, in the future, we do have couch covers available for our staff to install in your room should you face a similar issue again. Thank you for your feedback!

10/10 Excellent

loyalty

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Love it
Séjour de 1 nuit en février 2024
Réponse de Owen Burns le 22 févr. 2024
So glad you enjoyed your stay! Looking forward to seeing you again.

10/10 Excellent

Vicki

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This was perfect for our weekend trip to Portland. Close by to our event, and dining. Also quick access to major highways when heading out to explore.
Séjour de 3 nuits en février 2024

10/10 Excellent

Subodh, Charlotte

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en décembre 2023
Réponse de Owen Burns le 4 févr. 2024
I'm so glad you enjoyed your stay here at the Homewood Suites Vancouver, WA! We are looking forward to hosting you again next time you visit the Pacific Northwest.

8/10 Bien

Jeff

Voyage en famille
Les points forts : Propreté, personnel et service, équipements
The front desk and the breakfast ladies are all very friendly and professional. However, the building itself can use some fixes. For example, the door to the building we stayed was broken and couldn't be closed which posed safety issues. The bathroom door in our room couldn't be closed properly either. The curtain in our room was torn. It's operated by Hilton, but doesn't live up to its name.
Séjour de 3 nuits en décembre 2023

10/10 Excellent

Mary

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023

10/10 Excellent

Steve

Voyage en groupe
Les points forts : Équipements
Nice staff
Séjour de 1 nuit en novembre 2023

10/10 Excellent

Paul, Bellevue

Séjour de 1 nuit en novembre 2023

8/10 Bien

Sharon

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Comfortable but has its drawbacks.
We were in Portland airports flight Pattern so we had a lot of planes.
Séjour de 2 nuits en octobre 2023

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en octobre 2023

10/10 Excellent

Brent, Haines

Séjour de 1 nuit en octobre 2023

10/10 Excellent

Michelle A

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Homewood Suites treated us very well! They accommodated us when Frontier Airlines messed up our original itinerary. The staff were friendly and attentive. We loved the included breakfast and will definitely stay here again.
Séjour de 3 nuits en octobre 2023

4/10 Médiocre

Gary

Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 1 nuit en septembre 2023

6/10 Satisfaisant

Baljit

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
We were prepare for suites at last couple of hours before check in. They says room was not available even it was booked 1 month ago.
Séjour de 1 nuit en septembre 2023

10/10 Excellent

Margo

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Breakfast was lovely.
Séjour de 1 nuit en septembre 2023

2/10 Horrible

Danielle

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en septembre 2023

8/10 Bien

Tony

Voyage en famille
Les points forts : Équipements
Doors- hallways - carpets are in serious disrepair - room was okay . B- fast - lobby- coffee - eating area above average
Séjour de 1 nuit en septembre 2023

10/10 Excellent

Terry

Séjour de 4 nuits en août 2023

4/10 Médiocre

LAURIE

I canceled my reservation after they told me their seasonal pool was closed (after the hottest week in Oregon weather). That was unacceptable, along with the front desks' lackluster attitude of "oh well, too bad so sad." The whole reason I booked their hotel was for the pool. The front desk manager assured me that their website reflected the pool closure at the time I checked in, which was not helpful since I did not know prior.
Séjour de 1 nuit en août 2023

2/10 Horrible

Lisa

Voyage en famille, Voyage d’affaires
Les points forts : Personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
The staff was friendly. The pool was broken the entire time and the room was never properly cleaned
Séjour de 28 nuits en juillet 2023

8/10 Bien

William

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We have stayed here before and this time was just as good a stay as we remembered.
Séjour de 2 nuits en août 2023

6/10 Satisfaisant

Mike

Séjour de 2 nuits en août 2023

10/10 Excellent

Susan

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very nice motel with large rooms.
Séjour de 2 nuits en août 2023

6/10 Satisfaisant

Joan, Tehachapi

Les points forts : Personnel et service
Séjour de 5 nuits en août 2023

10/10 Excellent

Gieta

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en août 2023

6/10 Satisfaisant

Rochelle

Séjour de 1 nuit en août 2023

6/10 Satisfaisant

Nicholas

Voyage en famille avec de jeunes enfants
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Spacious room was good and sheets clean. Great location to restaurants and river beach. What I didnt like : 1. The pool was closed and no notification and we booked after the pool was closed. We chose the hotel for the pool. The river is really nearby but the girl at the front desk could have shared that, instead of saying " i dont know where you can go". We also found a pool 15 mins away but again she could have shared alternatives. 2. Cigarette butt in porch and it was dirty 3. The lounge tv had white streaks down it on every channel. 4. Only one seat on the porch 5. Breakfast was below par
Séjour de 2 nuits en août 2023

10/10 Excellent

Jeffrey

Voyage en groupe, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I was with friends visiting the area on the unfortunate mission of dealing with a friend's untimely death. As it happens the location was convenient for us, particularly because it's in a particularly walkable location with a riverside esplanade, plenty of cafe and dining options, and a grocery store all easily accessible. The most notable thing about the property, however, was the staff. As it happens we needed several special accommodations, and Rayna, the desk attendant, went out of her way to handle them seamlessly, and at the same time was so sensitive to the difficult situation that I can hardly imagine anyone ever being kinder, more sympathetic, or more professional, all at the same time. I would happily return under better circumstances.
Séjour de 1 nuit en août 2023

6/10 Satisfaisant

Shirley

Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Great location but very run down. Unfortunately the pool is down and has been for months, furniture is DIRTY and needs to be covered with sheets, found dirty dishes...there is not enough staff in housekeeping to manage proper turnovers. The front desk is very friendly and professional
Séjour de 10 nuits en juillet 2023

8/10 Bien

Jonathan

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Équipements
Great area and easy access to a great river trail. Suite was showing its age and felt a bit dirty. Bath had not been cleaned and floors were quite dirty. Kitchenette was missing soap, dish towels and a drain stopper for the sink so could not do dishes. Felt it needed a good deep clean and an inventory check to ensure the amenities were usable in the suite.
Séjour de 1 nuit en août 2023

8/10 Bien

Joshua

Séjour de 2 nuits en août 2023

10/10 Excellent

Johnetta

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
My family and I enjoyed our stay there and was very impressed! We came from Omaha Nebraska. Thanks so much for making our stay memorable even in our time of grief.
Séjour de 3 nuits en juillet 2023

6/10 Satisfaisant

John

Les points forts : Propreté et équipements
The room was great, clean quiet. The WiFi login didn’t work at first but then did once I went to the front lobby. Getting into the building was a problem. Apparently the key cards don’t always unlock the outer doors! Nothing is more frustrating than a key that doesn’t work. That should be top of the list to get that fixed. Went to the front desk 3 times!
Séjour de 1 nuit en juillet 2023

8/10 Bien

Garshom

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The rooms are very nice and spacious. The included breakfast is "better than average." The staff are very nice. My room faced the pool, which can get noisy, particularly because there were a number of families staying there.
Séjour de 3 nuits en juillet 2023

10/10 Excellent

Stephan

Voyage en famille
Even with parking lot repair going on stay and breakfast was very good. Sad the pool was not working, was looking forward to it.
Séjour de 1 nuit en juillet 2023

2/10 Horrible

Michelle

Voyage en famille
Les points faibles : Infrastructures et conditions de l’hébergement
Noise all night long sounded like the people above us were going to fall through the floor. There was black mold under the toilet seat. For as much as this hotel charged and it being a Hilton I expected a certain level of standard. The staff was incredibly nice, had no problems at all with staff. This hotel states they have shuttle service to airport but they only had service after 9am. I needed shuttle service at 4am. We found out after checking in the shuttle was not available for us. Very disappointing. I would not recommend this hotel to anyone.
Séjour de 1 nuit en juillet 2023

8/10 Bien

Eve

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
More attention needs to be paid to the outside seating by the lodge.Windows were dirty and tables should be wiped down.
Séjour de 3 nuits en juillet 2023

2/10 Horrible

Chuanding

Voyage en famille
Les points faibles : Personnel et service
We drove long way from CA to Portland, family with kids, when getting there, they said no room available, and asked us to move to another hotel at downtown at night. Wr booked in advance and paid full price, don't understand what they called "overbooked" and cancelled/changed ours. Really terrible experience ...

8/10 Bien

Daniel

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Love the amenity and breakfast. The area is safe and pleasant. We enjoyed the walk in sunset along the river. Convenient location to Fort Vancouver, downtown and a shopping center.
Séjour de 3 nuits en juin 2023
Réponse de Jessica L le 30 juin 2023
I am so happy to hear that you enjoyed your most recent visit and hope you choose to stay with us again. Have a wonderful day!

10/10 Excellent

Gregory

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
.
Séjour de 1 nuit en juin 2023
Réponse de Jessica L le 30 juin 2023
I am happy to hear that you enjoyed your stay with us and hope you choose to stay with us again. Have a wonderful day!

10/10 Excellent

Tryon

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Near very good restaurants
Séjour de 3 nuits en juin 2023
Réponse de Jessica L le 20 juin 2023
I am so happy to hear that you enjoyed your stay with us and hope you choose to stay with us again. Have a wonderful day!

8/10 Bien

Lori

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The room was quiet, clean, and comfortable. There were a variety of pillows on the bed which was great for finding one closer to my own at home.
Séjour de 1 nuit en juin 2023
Réponse de Jessica L le 16 juin 2023
I am so happy to hear that you enjoyed your stay with us! I hope you choose to stay with us again. Have a wonderful day!