Avis sur Days Inn & Suites by Wyndham Gresham
Days Inn & Suites by Wyndham Gresham
24124 Se Stark St, Gresham, OR
Avis
7,0
Bien
7,4/10
Propreté
7,6/10
Personnel et service
6,8/10
Équipements
7,0/10
Infrastructures et conditions de l’hébergement
7,2/10
Écoresponsabilité
Avis
12 sept. 2015
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
6/10 Satisfaisant
Voyageur vérifié
26 juil. 2014
Voyageur vérifié
8/10 Bien
Jennifer
Voyage en famille
20 mai 2024
Les points forts : Personnel et service et équipements
Jennifer
Séjour de 2 nuits en mai 2024
Réponse de Hotel Manager le 20 mai 2024
Dear Jennifer,Thank you very much for your stay. We're glad to hear that your experience was satisfactory and that you found our staff to be friendly. We strive to provide a comfortable and pleasant stay for all our guests. Your comments are appreciated, and we hope to welcome you back for another enjoyable stay in the future!Sincerely, Hotel Manager
10/10 Excellent
Gerald
Voyage en famille
19 mai 2024
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Gerald
Séjour de 2 nuits en mai 2024
Réponse de Hotel Manager le 20 mai 2024
Dear Gerald,Thank you for your feedback. We're pleased to hear that you found your room to be decent for the money and that our staff was friendly. Providing value and excellent service are important to us, and we're glad we could meet your expectations. We appreciate your comments and look forward to welcoming you back in the future.Sincerely, Hotel Manager
10/10 Excellent
Sergio isrrael Padilla del
Voyage en famille avec de jeunes enfants
18 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sergio isrrael Padilla del
Séjour de 6 nuits en mai 2024
Réponse de Hotel Manager le 20 mai 2024
Dear Guest,Thank you for your feedback. We're glad to hear that you found your stay to be a very good deal. We strive to offer great value to our guests and appreciate your positive comments. We look forward to welcoming you back soon.Sincerely, Hotel Manager
8/10 Bien
Thom
12 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Thom
Séjour de 4 nuits en mai 2024
Réponse de Hotel Manager le 14 mai 2024
Dear Guest,Thanks for the stay at our hotel and the feedback with 4 ratings. Hope you had a satisfactory stay. You can expect a still better experience next time. Visit us again soon.Sincerely, Hotel Manager
4/10 Médiocre
shelby r
Voyage en couple
10 mai 2024
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
shelby r
Séjour de 1 nuit en mai 2024
Réponse de Hotel Manager le 10 mai 2024
Dear Guest,We apologize for the unsatisfactory condition of your sheets and any inconvenience this may have caused during your stay. Ensuring the cleanliness and comfort of our guests' accommodations is a top priority, and we regret that we fell short of meeting your expectations in this regard. We will address this issue with our housekeeping team to ensure that proper procedures are followed to prevent any recurrence. Please visit us again.Sincerely, Hotel Manager
6/10 Satisfaisant
Ma
Voyage en famille
29 avr. 2024
Les points forts : Personnel et service
Ma
Séjour de 1 nuit en avril 2024
Réponse de Hotel Manager le 30 avr. 2024
Dear Guest,We're truly sorry to hear about the disappointing experience you had during your stay. Our sincere apologies. We care about your experience and we realize no words can change your feelings of disappointment or the inconveniences you experienced. We have taken serious note of your observations. The entire points will be investigated to take appropriate action. You will have a nice stay next time. Request your understanding. Sincerely, Hotel Manager
2/10 Horrible
Gabriel
14 avr. 2024
Gabriel
Séjour de 1 nuit en avril 2024
Réponse de Hotel Manager le 6 mai 2024
Dear Gabriel,It is disappointing to see that your stay was not satisfactory at our hotel. It would have been better if you could have specifically mentioned the key areas that bothered you so that we would have focussed on improving that. Anyway, your feedback is important to us and you can contact us any time to inform your concerns. Guest feedback is important to us for improvement. Looking forward to seeing you again. Sincerely, Hotel Manager
2/10 Horrible
Donna
Voyage d’affaires, Voyage en couple
14 avr. 2024
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Donna
Séjour de 4 nuits en avril 2024
Réponse de Hotel Manager le 15 avr. 2024
Dear Donna,We apologize for any inconvenience or disappointment you experienced during your stay. We’re always working to make the guest experience better than ever before. We take real pride in this hotel and believe that pride shows in everything we do. I’m disappointed that we could not satisfy you, and I hope you will try us again in the future.Sincerely,Hotel Manager
4/10 Médiocre
Andrzej
Voyage en famille
11 avr. 2024
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Andrzej
Séjour de 1 nuit en avril 2024
Réponse de Hotel Manager le 12 avr. 2024
Dear Andrzej,We sincerely apologize for the inconvenience you experienced with the EV charging stations during your stay. Your feedback is important to us, and we will address the issue with our maintenance team to ensure that the charging stations are operational for future guests. We apologize for any frustration or inconvenience this may have caused during your stay.Sincerely, Hotel Manager
6/10 Satisfaisant
Mandy
Voyage en famille
7 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Mandy
Séjour de 2 nuits en avril 2024
Réponse de Hotel Manager le 8 avr. 2024
Dear Mandy,We're truly sorry to hear about the noise disturbance that affected your sleep during your stay. Your comfort and rest are important to us, and we sincerely apologize for falling short of your expectations in this regard. Please know that we take such matters seriously, and we will address this issue with our team to ensure that measures are taken to prevent similar disturbances from occurring in the future. Hope you will visit us again.Sincerely, Hotel Manager
10/10 Excellent
Cj
Voyage en famille avec de jeunes enfants
7 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Cj
Séjour de 1 nuit en avril 2024
Réponse de Hotel Manager le 8 avr. 2024
Dear Guest,Thanks for the stay and great feedback. It is really encouraging. We feel proud when we get such reviews and motivates us to serve better. We look forward to welcoming you again.Sincerely, Hotel Manager
8/10 Bien
claudia
24 mars 2024
claudia
Séjour de 2 nuits en mars 2024
Réponse de Hotel Manager le 15 avr. 2024
Dear Claudia,Thank you for posting the review. We are happy to know that your experience was good in the hotel and your good rating about our hotel. We take serving our guests very seriously and are very pleased that we met your needs so well. We look forward to welcoming you again.Sincerely,Hotel Manager
8/10 Bien
Jimmy
18 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Jimmy
Séjour de 2 nuits en mars 2024
Réponse de Hotel Manager le 20 mars 2024
Dear Jimmy,Thanks for the stay at our hotel and the feedback with 4 ratings. Hope you had a satisfactory stay. You can expect a still better experience next time. Visit us again soon. Sincerely, Hotel Manager
6/10 Satisfaisant
JACK
Voyage en couple
17 mars 2024
Les points forts : Propreté
JACK
Séjour de 1 nuit en mars 2024
Réponse de Hotel Manager le 18 mars 2024
Dear JACK,Thank you for sharing your feedback with us. We're glad to hear that you found the room clean and the bed comfortable during your stay. However, we apologize for any inconvenience caused by the noise near the exit door and any small damage to the room. Your comments are valuable to us, and we will use them to improve our services and facilities. We hope to have the opportunity to welcome you back for a more enjoyable experience in the future.Sincerely, Hotel Manager
10/10 Excellent
Amanda
Voyage en famille
16 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Amanda
Séjour de 1 nuit en mars 2024
Réponse de Hotel Manager le 16 mars 2024
Dear Amanda,Thank you for staying at our hotel. We're glad to hear that you found our front desk staff friendly during your stay. Providing exceptional service and hospitality is a priority for us, and we're delighted that our team made a positive impression on you. We are happy that they could win your trust. We will pass your lovely message on to the staff. Look forward to your next visit!Sincerely, Hotel Manager
2/10 Horrible
Michael
7 mars 2024
Michael
Séjour de 1 nuit en mars 2024
Réponse de Hotel Manager le 28 mars 2024
Dear Michael,It is disappointing to see that your stay was not satisfactory at our hotel. It would have been better if you could have specifically mentioned the key areas that bothered you so that we would have focussed on improving that. Anyway, your feedback is important to us and you can contact us any time to inform your concerns. Guest feedback is important to us for improvement. Looking forward to seeing you again. Sincerely, Hotel Manager
6/10 Satisfaisant
Janet, Olympia
Voyage en famille
5 mars 2024
Les points faibles : Infrastructures et conditions de l’hébergement
Janet
Séjour de 2 nuits en février 2024
Réponse de Hotel Manager le 6 mars 2024
Dear Janet,We apologize for the inconvenience you experienced during your stay. It's unacceptable that the light bulbs were burnt out and the carpet was dirty. We will address these maintenance issues immediately to ensure a comfortable environment for all guests. Additionally, we apologize for the oversight in not informing you about the complimentary breakfast at check-in. Your feedback is valuable, and we will take steps to improve our communication and service. Please visit us again.Sincerely, Hotel Manager
4/10 Médiocre
Paige
Voyage en couple
3 mars 2024
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Paige
Séjour de 1 nuit en mars 2024
Réponse de Hotel Manager le 4 mars 2024
Dear Paige,We are deeply sorry to hear about the inconvenience you experienced during your stay due to an ant infestation in your room. This is not the standard we strive to maintain, and we sincerely apologize for any discomfort this may have caused. Please know that we take this matter seriously, and we will be addressing it immediately to ensure the issue is resolved and does not happen again in the future. Request your understanding and continued patronage.Sincerely, Hotel Manager
10/10 Excellent
Robin
Voyage d’affaires
27 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Robin
Séjour de 2 nuits en février 2024
Réponse de Hotel Manager le 28 févr. 2024
Dear Robin,We apologize for the inconvenience caused by the traffic noise during your stay. Guest comfort is important to us, and we regret that this aspect affected your experience. Please be assured that we take this feedback seriously, and we will explore ways to minimize such disturbances in the future.Sincerely, Hotel Manager
4/10 Médiocre
Randy
18 févr. 2024
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Randy
Séjour de 1 nuit en février 2024
Réponse de Hotel Manager le 19 févr. 2024
Dear Randy,Thank you for sharing your feedback with us. We apologize for any inconvenience caused by the condition of our hotel. We will certainly consider it as we continue to make improvements to our property. Hope to have the opportunity to welcome you back in the future.Sincerely, Hotel Manager
10/10 Excellent
Dabie
Voyage en famille, Voyage d’affaires
16 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Dabie
Séjour de 2 nuits en février 2024
Réponse de Hotel Manager le 17 févr. 2024
Dear Dabie,Thank you for your great review! We are so glad you had a wonderful experience with us. We certainly try our best to offer the best and most comfortable stay possible. We look forward to hosting you again for another peaceful stay very soon.Sincerely, Hotel Manager
10/10 Excellent
Tracie
Voyage en groupe
11 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Tracie
Séjour de 1 nuit en février 2024
Réponse de Hotel Manager le 12 févr. 2024
Dear Tracie,Thank you for your stay. We're thrilled to hear that your check-in experience was exceptional with attentive and friendly service. However, we apologize for any inconvenience caused by road noise, especially from racing-type cars. We understand the importance of a good night's sleep and appreciate your understanding. It's great to know that you enjoyed the hot tub and pool, and we're pleased to hear they were in excellent condition without being overly chlorinated. Your feedback is valuable, and we'll continue to work towards ensuring a comfortable stay for all our guests. We look forward to welcoming you back for another positive experience in the future!Sincerely, Hotel Manager
10/10 Excellent
Gabriel
29 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Gabriel
Séjour de 1 nuit en janvier 2024
Réponse de Hotel Manager le 21 févr. 2024
Dear Gabriel,Thanks for the stay and great feedback by giving us a 5 rating. It is really encouraging. We feel proud when we get such ratings and motivates us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager
2/10 Horrible
Gabriel
27 janv. 2024
Les points forts : Propreté
Les points faibles : Personnel et service
Improvement needed.
Gabriel
Séjour de 2 nuits en janvier 2024
Réponse de Hotel Manager le 28 janv. 2024
Dear Guest,We apologize for the inconvenience during your stay, particularly the water outage, smoking, and cleanliness issues. Your feedback is crucial, and we will address these concerns promptly. We appreciate your input and would like to discuss your experience further. Please contact us directly to provide more details.Sincerely, Hotel Manager
8/10 Bien
Aaron
27 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Aaron
Séjour de 1 nuit en janvier 2024
Réponse de Hotel Manager le 28 janv. 2024
Dear Guest,Thank you for sharing your feedback and giving us a 4-star rating. We're glad to hear that you had a positive experience during your stay. If there are specific aspects you enjoyed or any suggestions you'd like to share, please feel free to let us know. We appreciate your input and look forward to hosting you again for an even better stay in the future.Sincerely, Hotel Manager
2/10 Horrible
Marisela, Salem
23 janv. 2024
Marisela
Séjour de 1 nuit en janvier 2024
Réponse de Hotel Manager le 25 janv. 2024
Dear Marisela,Thanks for the stay but sad to see the single rating. My apologies for all the inconvenience. Please share with us what made you dissatisfied so that we can address the same. Your satisfaction is prime to us. Please revert. Sincerely, Hotel Manager
10/10 Excellent
Don
Voyage d’affaires
22 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Business trip
Don
Séjour de 3 nuits en janvier 2024
2/10 Horrible
Erin
19 janv. 2024
Les points faibles : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Turned away after making a reservation in advance
Erin
Séjour de 1 nuit en janvier 2024
Réponse de Hotel Manager le 22 janv. 2024
Dear Guest,Right now, we have noted your comments as mentioned for further review and investigation. Please allow us time to do the necessary verification of your claims. I'm sorry for any inconvenience.Sincerely, Hotel Manager
2/10 Horrible
Delana
15 janv. 2024
Delana
Séjour de 1 nuit en janvier 2024
Réponse de Hotel Manager le 16 janv. 2024
Dear Delana,We sincerely apologize for the inconvenience you experienced during your stay with the power outage. Inclement weather can indeed impact hotel operations, and we understand how frustrating this situation must have been for you. Our team is committed to ensuring a positive guest experience, and we regret falling short in this instance. If your travels bring you back to the area, we would appreciate the opportunity to provide you with a more satisfactory stay. Sincerely, Hotel Manager
2/10 Horrible
Maria
Voyage d’affaires
14 janv. 2024
Maria
Séjour de 1 nuit en janvier 2024
Réponse de Hotel Manager le 16 janv. 2024
Dear Maria,We sincerely apologize for the inconvenience you experienced with the electricity outage. It's understandable that this situation would be frustrating. We regret any difficulty you faced in attempting to cancel your reservation. Your feedback is important, and we'll investigate the situation to understand the challenges you encountered during this process. We appreciate your patience and hope to have the opportunity to improve your experience in the future.Sincerely, Hotel Manager
2/10 Horrible
Karrie
Voyage avec des animaux de compagnie, Voyage d’affaires, Voyage en couple
2 janv. 2024
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Karrie
Séjour de 1 nuit en décembre 2023
Réponse de Hotel Manager. le 9 janv. 2024
Dear Karrie,We sincerely apologize for the negative experience you had during your stay. It's disappointing to hear about the miscommunication regarding the room rate and the lack of clarity on room availability. We also deeply regret that the room's cleanliness did not meet our standards.We will address these issues with our team to ensure improvements are made. We apologize for any inconvenience caused, and we understand your frustration.Sincerely, Hotel Manager
2/10 Horrible
Amber, PUYALLUP
Voyage en famille avec de jeunes enfants
30 déc. 2023
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Amber
Séjour de 1 nuit en décembre 2023
Réponse de Hotel Manager le 31 déc. 2023
Dear Guest,We sincerely apologize for the unacceptable experience you had during your stay. Your feedback is deeply concerning, and we take these issues seriously. This does not reflect our standard of service, and we are committed to addressing each of these problems immediately.We assure you that corrective measures will be taken to rectify the cleanliness and maintenance issues you encountered. Additionally, we will investigate the discrepancies with the amenities and breakfast to ensure accurate and improved services. Your comfort and satisfaction are our top priorities, and we are genuinely sorry for falling short on this occasion. We appreciate your patience and understanding as we work to address these issues. Please allow us the opportunity to regain your trust on any future visits.Sincerely, Hotel Manager
10/10 Excellent
Ashli
30 déc. 2023
Les points faibles : Personnel et service
Ashli
Séjour de 1 nuit en décembre 2023
Réponse de Hotel Manager le 31 déc. 2023
Dear Guest,Thank you for your excellent 5-star rating on Expedia! We are thrilled to receive such positive feedback from your stay. If there are specific aspects or highlights that made your experience exceptional, we would love to hear more. Your satisfaction is our priority, and we hope to welcome you back for another wonderful stay in the future.Sincerely, Hotel Manager
2/10 Horrible
Marc
29 déc. 2023
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Marc
Séjour de 21 nuits en décembre 2023
Réponse de Hotel Manager le 31 janv. 2024
Dear Marc,Thanks for the stay but sad to see the single rating. My apologies for all the inconvenience. Please share with us what made you dissatisfied so that we can address the same. Your satisfaction is prime to us. Please revert. Sincerely, Hotel Manager
2/10 Horrible
Benjamin
Voyage en famille
27 déc. 2023
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Benjamin
Séjour de 1 nuit en décembre 2023
Réponse de Hotel Manager le 28 déc. 2023
Dear Benjamin,We are distressed to see your comments. Your feedback shows that there was a complete breakdown with the stay which is worrisome. This is not at all a regular feature of our hotel and something has gone wrong. We regret the inconvenience but will investigate and based on that will take all possible steps to prevent such an experience for any guest. We hope you will consider giving us another opportunity to provide you with a much-improved stay.Sincerely, Hotel Manager
10/10 Excellent
Kathy
24 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Kathy
Séjour de 2 nuits en décembre 2023
Réponse de Hotel Manager le 25 déc. 2023
Dear Kathy,Thank you so much for your 5 out of 5 ratings! It's wonderful to know that you had a great experience during your stay. We strive to provide excellent service and amenities, and your satisfaction is our top priority. We look forward to welcoming you back for another stay.Sincerely, Hotel Manager
10/10 Excellent
Bonnie
21 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Bonnie
Séjour de 1 nuit en décembre 2023
Réponse de Hotel Manager le 23 déc. 2023
Dear Bonnie,Thank you so much for your 5 out of 5 ratings! It's wonderful to know that you had a great experience during your stay. We strive to provide excellent service and amenities, and your satisfaction is our top priority. We look forward to welcoming you back for another stay.Sincerely, Hotel Manager
4/10 Médiocre
Sierra
Voyage en groupe
18 déc. 2023
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Sierra
Séjour de 1 nuit en décembre 2023
Réponse de Hotel Manager le 19 déc. 2023
Dear Sierra,Thank you for providing your feedback. We apologize for the negative aspects of your stay that impacted your overall experience. We value your input and will work diligently to address the issues you have raised. We hope to have the opportunity to regain your trust and provide you with a more enjoyable stay in the future.Sincerely, Hotel Manager
10/10 Excellent
Andrea
13 déc. 2023
Andrea
Séjour de 2 nuits en décembre 2023
Réponse de Hotel Manager le 15 déc. 2023
Dear Andrea,Thank you so much for your perfect rating! Providing excellent service and a memorable experience is our top priority, and it's great to know that we met your expectations. We look forward to welcoming you back for another exceptional stay in the future. Sincerely, Hotel Manager
6/10 Satisfaisant
Justin
Voyage en famille
13 déc. 2023
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Équipements
Justin
Séjour de 2 nuits en décembre 2023
Réponse de Hotel Manager le 14 déc. 2023
Dear Justin,Thank you for your feedback. We sincerely apologize for the inconvenience you experienced during your stay, especially with the lack of an elevator and the unhelpful interaction with Kevin at the front desk. This does not align with our service standards, and we deeply regret any frustration caused. We will address this issue with our team. We hope to welcome you again soon.Sincerely, Hotel Manager
8/10 Bien
Bryan
Voyage en famille, Voyage avec des animaux de compagnie
9 déc. 2023
Les points forts : Équipements
Bryan
Séjour de 1 nuit en décembre 2023
Réponse de Hotel Manager le 11 déc. 2023
Dear Bryan,It's great to hear that you found the space clean and appreciated the positive interactions with our staff! We strive to ensure a welcoming environment for all guests, including furry friends, and I'm glad the dog-friendly policy worked well for you. We take pride in providing excellent customer service, and we are pleased that we were able to make your stay more enjoyable. We hope to have the opportunity to welcome you back in the future.Sincerely, Hotel Manager
10/10 Excellent
gunner
Voyage en couple
28 nov. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
gunner
Séjour de 2 nuits en novembre 2023
Réponse de Hotel Manager le 30 nov. 2023
Dear Guest,Thank you for your stay. It's great to hear you found our hotel's cleanliness up to standard and appreciated the convenience of accessible parking, as well as our proximity to the freeway and airport. Ensuring a clean environment and easy accessibility are key priorities for us, and we're delighted these aspects contributed positively to your stay. Please do visit us again for a superior experience. Sincerely, Hotel Manager
10/10 Excellent
Brian
Voyage en famille
25 nov. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Brian
Séjour de 1 nuit en novembre 2023
Réponse de Hotel Manager le 29 nov. 2023
Dear Brian,Thank you for your stay. We are so encouraged to do good always for our guests. My team is really appreciative of your generous compliments about our work and service. We are glad you enjoy staying with us and we hope to see you again.Sincerely, Hotel Manager
8/10 Bien
Martha
Voyage en famille
12 nov. 2023
Les points forts : Équipements
Martha
Séjour de 1 nuit en novembre 2023
Réponse de Hotel Manager le 13 nov. 2023
Dear Martha,Thank you for your feedback. We're glad to hear that the location met your expectations. However, we understand the inconvenience of not having an elevator, and we apologize for any challenges it may have posed during your stay. Your concern has been addressed to our management. We hope to see you again in our hotel. Please visit again.Sincerely, Hotel Manager
8/10 Bien
Melissa
9 nov. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Melissa
Séjour de 1 nuit en novembre 2023
Réponse de Hotel Manager. le 9 nov. 2023
Dear Melissa,Your experience is important to us, so thanks for sharing it. Thanks for your kind words about our clean, comfortable, and friendly hotel with plenty of amenities. Most guests who stay with us experience contentment and leave pleased. Our firm commitment to every action is undoubtedly to be the best hotel in this area. We look forward to having you with us again. Thanks for your honest remarks. Sincerely, Hotel Manager
4/10 Médiocre
Thomas
Voyage en groupe, Voyage d’affaires, Voyage en couple
5 nov. 2023
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Thomas
Séjour de 1 nuit en novembre 2023
Réponse de Hotel Manager le 6 nov. 2023
Dear Thomas,We appreciate your comments and apologize for the issues you encountered during your visit. We take your feedback seriously, and we will address these concerns to ensure a better experience for our guests in the future. We have taken note of your suggestion regarding upgrading the overall hotel and have forwarded it to management. We hope that you will consider staying with us and offer us another chance to provide you with a superior experience. Sincerely,Hotel Manager
8/10 Bien
Ron
28 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Ron
Séjour de 1 nuit en octobre 2023
Réponse de Hotel Manager. le 31 oct. 2023
Dear Ron,Thank you for your kind feedback. We are incredibly grateful that you took the time to leave us this note. Our values prioritize customer satisfaction, and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again.Sincerely,Hotel Manager.
6/10 Satisfaisant
Dalene
20 oct. 2023
Les points forts : Propreté
Dalene
Séjour de 1 nuit en octobre 2023
Réponse de Hotel Manager le 20 oct. 2023
Dear Dalene,Right now, we have noted your comments as mentioned for further review and investigation. Please allow us time to do the necessary verification of your claims. I'm sorry for any inconvenience.Sincerely,Hotel Manager