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Avis sur Welcomhotel by ITC Hotels, Bay Island, Port Blair

5 out of 5
Welcomhotel by ITC Hotels, Bay Island, Port Blair
Marine Hill, Port Blair, Port Blair, Andaman and Nicobar Islands

Avis

7,6

Bien

Note des voyageurs de 10 (Excellent), d’après 20 avis sur 57." "
Note des voyageurs de 8 (Bien), d’après 16 avis sur 57." "
Note des voyageurs de 6 (Satisfaisant), d’après 10 avis sur 57." "
Note des voyageurs de 4 (Médiocre), d’après 6 avis sur 57." "
Note des voyageurs de 2 (Horrible), d’après 5 avis sur 57." "

7,4/10

Propreté

8,2/10

Personnel et service

8,0/10

Équipements

6,8/10

Infrastructures et conditions de l’hébergement

8,4/10

Écoresponsabilité

Avis

10/10 Excellent

pushpinder

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great locations , great view of bay. Excellent service.
Séjour de 3 nuits en avril 2024
Réponse de Anuj Khanna le 4 mai 2024
Dear Mr. Pushpinder,Namaste!At the outset, I would like to thank you for giving us the Rating.I am pleased to know that you were satisfied with your experience of our services and facilities.At Welcomhotel Bay Island, Port Blair, it is our constant endeavor to provide you with highest standards of personalized service and efficiency. Feedback from valuable patrons like you helps us improve ourselves and exceed expectations.I look forward to meeting you during your next visit to Welcomhotel Bay Island and would be delighted to assist you with any requirements.Regards,Anuj KhannaGeneral Manager

10/10 Excellent

Manas

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We liked the services provided by the staff. All were very helpful from check in to check out. Particular mention should be done for the staff at the Bayleaf Cafe: executive chef Javed, and his assistants Saurav and Suresh. Pranjali and Anima helped us in printing out our plane tickets.
Séjour de 3 nuits en février 2024
Réponse de Anuj Khanna le 12 mars 2024
Dear Mr. Manas,Namaste!At the outset, I would like to thank you for giving us the Rating.I am pleased to know that you were satisfied with your experience of our services and facilities.At Welcomhotel Bay Island, Port Blair, it is our constant endeavor to provide you with highest standards of personalized service and efficiency. Feedback from valuable patrons like you helps us improve ourselves and exceed expectations.I look forward to meeting you during your next visit to Welcomhotel Bay Island and would be delighted to assist you with any requirements.Regards,Anuj KhannaGeneral Manager

10/10 Excellent

Raunak Singh

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en janvier 2024
Réponse de Anuj Khanna General Manager le 21 janv. 2024
Dear Mr. Singh,Namaste!At the outset, I would like to thank you for giving us the Rating.I am pleased to know that you were satisfied with your experience of our services and facilities.At Welcomhotel Bay Island, Port Blair, it is our constant endeavor to provide you with highest standards of personalized service and efficiency. Feedback from valuable patrons like you helps us improve ourselves and exceed expectations.I look forward to meeting you during your next visit to Welcomhotel Bay Island and would be delighted to assist you with any requirements.Regards,Anuj KhannaGeneral Manager

8/10 Bien

Chandrika

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en janvier 2024
Réponse de Anuj Khanna General Manager le 20 janv. 2024
Dear Ms. Chandrika,Namaste!At the outset, I would like to thank you for giving us the Rating.I am pleased to know that you were satisfied with your experience of our services and facilities.At Welcomhotel Bay Island, Port Blair, it is our constant endeavor to provide you with highest standards of personalized service and efficiency. Feedback from valuable patrons like you helps us improve ourselves and exceed expectations.I look forward to meeting you during your next visit to Welcomhotel Bay Island and would be delighted to assist you with any requirements.Regards,Anuj KhannaGeneral Manager

2/10 Horrible

Tanweer, Fremont

Les points forts : Propreté
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Horrible staff, they didn’t care about our luggage
Séjour de 2 nuits en décembre 2023
Réponse de Anuj Khanna General Manager le 13 janv. 2024
Dear Mr. Tanweer,Namaste!At the outset, I would like to acknowledge receipt of your feedback and thank you for bringing these observations to my notice.I am indeed distressed to know of your recent experience at Welcomhotel Bay Island, Port Blair.While I regret the inconvenience you have experienced,I would request you to treat this as an isolated incident and not a reflection of our normal services.At Welcomhotel Bay Island, it is our constant endeavor to provide you with high standards of personalized service and efficiency.I look forward to the pleasure of welcoming you again, when we can demonstrate to you how your feedback has resulted in immediate correction and re-establish our credibility with you.Regards,Anuj KhannaGeneral Manager

4/10 Médiocre

Titash

Voyage en couple
Les points forts : Propreté, personnel et service, équipements
Les points faibles : Infrastructures et conditions de l’hébergement
Awful room. Room had some form of bugs in it, sheets were dirty, bathroom shower door was broken. Felt like a very cheap motel room despite the cost
Séjour de 1 nuit en décembre 2023
Réponse de Anuj Khanna General Manager le 13 janv. 2024
Dear Valued Guest,Namaste!At the outset, I would like to acknowledge receipt of your feedback and thank you for bringing these observations to my notice.I am indeed distressed to know of your recent experience at Welcomhotel Bay Island, Port Blair.While I regret the inconvenience you have experienced,I would request you to treat this as an isolated incident and not a reflection of our normal services.At Welcomhotel Bay Island, it is our constant endeavor to provide you with high standards of personalized service and efficiency.I look forward to the pleasure of welcoming you again, when we can demonstrate to you how your feedback has resulted in immediate correction and re-establish our credibility with you.Regards,Anuj KhannaGeneral Manager

10/10 Excellent

Tiffany

Séjour de 1 nuit en décembre 2023
Réponse de Anuj Khanna General Manager le 13 janv. 2024
Dear Ms. Tiffany,Namaste!At the outset, I would like to thank you for giving us the Rating.I am pleased to know that you were satisfied with your experience of our services and facilities.At Welcomhotel Bay Island, Port Blair, it is our constant endeavor to provide you with highest standards of personalized service and efficiency. Feedback from valuable patrons like you helps us improve ourselves and exceed expectations.I look forward to meeting you during your next visit to Welcomhotel Bay Island and would be delighted to assist you with any requirements.Regards,Anuj KhannaGeneral Manager

10/10 Excellent

Jaieta

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Relaxing stay
Séjour de 3 nuits en novembre 2023
Réponse de Anuj Khanna General Manager le 13 janv. 2024
Dear Valued Guest,Namaste!At the outset, I would like to thank you for giving us the Rating.I am pleased to know that you were satisfied with your experience of our services and facilities.At Welcomhotel Bay Island, Port Blair, it is our constant endeavor to provide you with highest standards of personalized service and efficiency. Feedback from valuable patrons like you helps us improve ourselves and exceed expectations.I look forward to meeting you during your next visit to Welcomhotel Bay Island and would be delighted to assist you with any requirements.Regards,Anuj KhannaGeneral Manager

10/10 Excellent

MANOJ

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff is good and friendly. The food was good and specially for vegetarian.
Séjour de 1 nuit en octobre 2023
Réponse de Anuj Khanna General Manager le 13 janv. 2024
Dear Mr. Manoj,Namaste!At the outset, I would like to thank you for giving us the Rating.I am pleased to know that you were satisfied with your experience of our services and facilities.At Welcomhotel Bay Island, Port Blair, it is our constant endeavor to provide you with highest standards of personalized service and efficiency. Feedback from valuable patrons like you helps us improve ourselves and exceed expectations.I look forward to meeting you during your next visit to Welcomhotel Bay Island and would be delighted to assist you with any requirements.Regards,Anuj KhannaGeneral Manager

2/10 Horrible

MANOJ

Séjour de 2 nuits en octobre 2023
Réponse de Anuj Khanna General Manager le 13 janv. 2024
Dear Mr. Manoj,Namaste!At the outset, I would like to acknowledge receipt of your feedback and thank you for bringing these observations to my notice.I am indeed distressed to know of your recent experience at Welcomhotel Bay Island, Port Blair.While I regret the inconvenience you have experienced,I would request you to treat this as an isolated incident and not a reflection of our normal services.At Welcomhotel Bay Island, it is our constant endeavor to provide you with high standards of personalized service and efficiency.I look forward to the pleasure of welcoming you again, when we can demonstrate to you how your feedback has resulted in immediate correction and re-establish our credibility with you.Regards,Anuj KhannaGeneral Manager

10/10 Excellent

Deepak

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lush green with a beautiful view of bay area.
Séjour de 2 nuits en septembre 2023
Réponse de Anuj Khanna General Manager le 13 janv. 2024
Dear Mr. Deepak,Namaste!At the outset, I would like to thank you for giving us the Rating.I am pleased to know that you were satisfied with your experience of our services and facilities.At Welcomhotel Bay Island, Port Blair, it is our constant endeavor to provide you with highest standards of personalized service and efficiency. Feedback from valuable patrons like you helps us improve ourselves and exceed expectations.I look forward to meeting you during your next visit to Welcomhotel Bay Island and would be delighted to assist you with any requirements.Regards,Anuj KhannaGeneral Manager

6/10 Satisfaisant

Pranil

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en août 2023
Réponse de Anuj Khanna General Manager le 13 janv. 2024
Dear Mr. Pranil,Namaste!At the outset, I would like to acknowledge receipt of your feedback and thank you for bringing these observations to my notice.I am indeed distressed to know of your recent experience at Welcomhotel Bay Island, Port Blair.While I regret the inconvenience you have experienced,I would request you to treat this as an isolated incident and not a reflection of our normal services.At Welcomhotel Bay Island, it is our constant endeavour to provide you with high standards of personalized service and efficiency.I look forward to the pleasure of welcoming you again, when we can demonstrate to you how your feedback has resulted in immediate correction and re-establish our credibility with you.Regards,Anuj KhannaGeneral Manager

8/10 Bien

Vera

Voyage en couple
Les points forts : Personnel et service
This property was very nice in location and the view of the sea very beautiful. I was surprised that the power went off a fair few times but came back on quickly. Geeta at the Travel Desk was awesome and extremely helpful in every way.
Séjour de 3 nuits en août 2023

10/10 Excellent

paramita

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The staff was great : especially Kaustav, Rinesh , Purna, Joyen and Manoj Kumar Mondal Were very helpful
Séjour de 1 nuit en août 2023

6/10 Satisfaisant

Manoj

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Location
Séjour de 2 nuits en juin 2023
Réponse de Anuj Khanna le 25 juin 2023
Dear Guest,Namaste!!!At the outset, I would like to acknowledge receipt of your feedback and thank you for bringing these observations to my notice. I am indeed distressed to know of your recent experience at Welcomhotel Bay Island, Port Blair.While I regret the inconvenience you have experienced, may I assure you that I am investigating the causes for me to personally address. I would request you to treat this as an isolated incident and not a reflection of our normal servicesAt Welcomhotel Bay Island, it is our constant endeavour to provide you with high standards of personalized service and efficiency.I look forward to the pleasure of welcoming you again, when we can demonstrate to you how your feedback has resulted in immediate correction and re-establish our credibility with you.Regards,Anuj KhannaGeneral Manager

10/10 Excellent

Manish Kumar

Séjour de 1 nuit en juin 2023
Réponse de Shubham Kumar le 14 juin 2023
Dear Mr. Kumar,Namaste!!!At the outset, I would like to thank you for giving us the Rating.I am pleased to know that you were satisfied with your experience of our services and facilities.At Welcomhotel Bay Island, Port Blair, it is our constant endeavor to provide you with highest standards of personalized service and efficiency. Feedback from valuable patrons like you helps us improve ourselves and exceed expectations.I look forward to meeting you during your next visit to Welcomhotel Bay Island and would be delighted to assist you with any requirements.Regards,Shubham KumarFront Office Manager

10/10 Excellent

Vibhor

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Peaceful clean property .. very courteous staff .. good food … very nice spa facility
Séjour de 2 nuits en juin 2023
Réponse de Shubham Kumar le 12 juin 2023
Dear Mr. Vibhor,Namaste!!!At the outset, I would like to thank you for giving us the Rating.I am pleased to know that you were satisfied with your experience of our services and facilities.At Welcomhotel Bay Island, Port Blair, it is our constant endeavor to provide you with highest standards of personalized service and efficiency. Feedback from valuable patrons like you helps us improve ourselves and exceed expectations.I look forward to meeting you during your next visit to Welcomhotel Bay Island and would be delighted to assist you with any requirements.Regards,Team Welcomhotel Bayisland

6/10 Satisfaisant

Parampal Singh

Séjour de 1 nuit en juin 2023
Réponse de Anuj Khanna le 1 juil. 2023
Dear Mr. Singh,Namaste!!!At the outset, I would like to thank you for giving us the Rating.We have note your concern for Restaurant and breakfast.At Welcomhotel Bay Island, Port Blair, it is our constant endeavor to provide you with highest standards of personalized service and efficiency. Feedback from valuable patrons like you helps us improve ourselves and exceed expectations.I look forward to meeting you during your next visit to Welcomhotel Bay Island and would be delighted to assist you with any requirements.Regards,Anuj KhannaGeneral Manager

8/10 Bien

Sameena

Séjour de 1 nuit en mars 2023
Réponse de Anuj Khanna le 25 juin 2023
Dear Ms. Sameena,Namaste!!!At the outset, I would like to thank you for giving us the Rating.I am pleased to know that you were satisfied with your experience of our services and facilities.At Welcomhotel Bay Island, Port Blair, it is our constant endeavor to provide you with highest standards of personalized service and efficiency. Feedback from valuable patrons like you helps us improve ourselves and exceed expectations.I look forward to meeting you during your next visit to Welcomhotel Bay Island and would be delighted to assist you with any requirements.Regards,Anuj KhannaGeneral Manager

10/10 Excellent

Mita

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good view from the restaurant. Staff was very helpful. Rooms were of good size
Séjour de 1 nuit en février 2023
Réponse de Anuj Khanna le 25 juin 2023
Dear Ms. Mita,Namaste!!!At the outset, I would like to thank you for giving us the Rating.I am pleased to know that you were satisfied with your experience of our services and facilities.At Welcomhotel Bay Island, Port Blair, it is our constant endeavor to provide you with highest standards of personalized service and efficiency. Feedback from valuable patrons like you helps us improve ourselves and exceed expectations.I look forward to meeting you during your next visit to Welcomhotel Bay Island and would be delighted to assist you with any requirements.Regards,Anuj KhannaGeneral Manager

10/10 Excellent

Sushil

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Was an excellent trip - the property was clean and the views were amazing. The food was great also!
Séjour de 3 nuits en février 2023
Réponse de Anuj Khanna le 25 juin 2023
Dear Mr. Sushil,Namaste!!!At the outset, I would like to thank you for giving us the Rating.I am pleased to know that you were satisfied with your experience of our services and facilities.At Welcomhotel Bay Island, Port Blair, it is our constant endeavor to provide you with highest standards of personalized service and efficiency. Feedback from valuable patrons like you helps us improve ourselves and exceed expectations.I look forward to meeting you during your next visit to Welcomhotel Bay Island and would be delighted to assist you with any requirements.Regards,Anuj KhannaGeneral Manager

4/10 Médiocre

Rubenka

Voyage en famille
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
The tall thin light skinned guy at the front desk tried to scam us into inferior rooms even though we paid extra for the bay view rooms. He was racist, rude and kept shouting at my parents and I (we are of Indian origin) until my white husband showed up and then we suddenly had no trouble getting the rooms we paid for. The amount of racism I faced in a hotel in my own home country would have been funny if it did not make me so angry. Also, they have a 'Travel Desk' run by someone called Xavier that charges more than double the rate for car rentals anywhere else in Port Blair. We also ended up getting food poisoning, likely because the kitchen was unsanitary. The rest of the staff (other than ones at the front desk) were sweet and the property was pretty. Definitely not coming back, and I am considering lodging a complaint through the embassy.
Réponse de Anuj Khanna le 10 janv. 2023
Dear Ms. Rubenka,At the outset, I would like to acknowledge receipt of your feedback and thank you for bringing these observations to my notice. I am indeed distressed to know of your recent experience at Welcomhotel Bay Island, Port Blair.While I regret the inconvenience you have experienced, may I assure you that I am investigating the causes for me to personally address. I would request you to treat this as an isolated incident and not a reflection of our normal servicesAt Welcomhotel Bay Island, it is our constant endeavour to provide you with high standards of personalized service and efficiency.I look forward to the pleasure of welcoming you again, when we can demonstrate to you how your feedback has resulted in immediate correction and re-establish our credibility with you.Regards,Anuj KhannaGeneral Manager

6/10 Satisfaisant

Rajeev

Les points forts : Propreté et personnel et service
Buffet spread was very average for both dinner and breakfast, thought the staff was able to provide additional items on demand. Sea view from the room was good. Overall it wasn't a great value for money.
Séjour de 1 nuit en août 2022
Réponse de Anuj Khanna le 10 janv. 2023
Dear Mr. Rajeev,Namaste!!!At the outset, I would like to acknowledge receipt of your feedback and thank you for bringing these observations to my notice. I am indeed distressed to know of your recent experience at Welcomhotel Bay Island, Port Blair.While I regret the inconvenience you have experienced, may I assure you that I am investigating the causes for me to personally address. I would request you to treat this as an isolated incident and not a reflection of our normal servicesAt Welcomhotel Bay Island, it is our constant endeavour to provide you with high standards of personalized service and efficiency.I look forward to the pleasure of welcoming you again, when we can demonstrate to you how your feedback has resulted in immediate correction and re-establish our credibility with you.Regards,Anuj KhannaGeneral Manager

8/10 Bien

Sandeep

Séjour de 1 nuit en mars 2022
Réponse de Mr. Anuj Khanna le 7 avr. 2022
Dear Mr. Sandeep, Namaste, At the outset, I would like to thank you for giving us the opportunity of hosting you during your visit to Port Blair. I am pleased to know that you were satisfied with your experience of our services and facilities. At Welcomhotel Bay Island, Portblair, it is our constant endeavour to provide you with high standards of personalized service and efficiency. Feedback from valueable patrons like you helps us improve ourselves and exceed expectations. I look forward to meeting you during your next visit to Welcomhotel Bay Island, Portblair and would be delighted to assist you with any requirements. Regards, Anuj Khanna General Manager

10/10 Excellent

Harsha

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Beautifully located and well planned hotel.
Séjour de 1 nuit en mars 2022
Réponse de Mr. Anuj Khanna le 7 avr. 2022
Dear Ms. Harsha, Namaste, At the outset, I would like to thank you for giving us the opportunity of hosting you during your visit to Port Blair. I am pleased to know that you were satisfied with your experience of our services and facilities. At Welcomhotel Bay Island, Portblair, it is our constant endeavour to provide you with high standards of personalized service and efficiency. Feedback from valueable patrons like you helps us improve ourselves and exceed expectations. I look forward to meeting you during your next visit to Welcomhotel Bay Island, Portblair and would be delighted to assist you with any requirements. Regards, Anuj Khanna General Manager

8/10 Bien

Palak

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2022
Réponse de Anuj Khanna le 10 janv. 2023
Dear Ms. Palak,At the outset, I would like to thank you for giving us the opportunity of hosting you during your visit to the Port Blair.I am pleased to know that you were satisfied with your experience of our services and facilities.At Welcomhotel Bay Island, Port Blair, it is our constant endeavor to provide you with highest standards of personalized service and efficiency. Feedback from valuable patrons like you helps us improve ourselves and exceed expectations.I look forward to meeting you during your next visit to Welcomhotel Bay Island and would be delighted to assist you with any requirements.Regards,Anuj KhannaGeneral Manager

6/10 Satisfaisant

Mahima

Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2021
Réponse de Mr. Anuj Khanna le 7 avr. 2022
Dear Ms. Mahima, Namaste, At the outset, I would like to acknowledge receipt of your feedback and thank you for bringing these points to my notice. I am indeed distressed to know of your recent experience at Welcomhotel Bay Island, Portblair. While I regret the inconvenience you have experienced, may I assure you that I am investigating the causes for me to personally address. I would additionally request you to treat this as an isolated incident and not a reflection of our normal services At Welcomhotel Bay Island, Portblair, it is our constant endeavour to provide you with high standards of personalized service and efficiency. I look forward to the pleasure of welcoming you again, when we can demonstrate to you how your feedback has resulted in immediate correction and re-establish our credibility with you. Regards, Anuj Khanna General Manager

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2021
Réponse de Mr. Anuj Khanna le 7 avr. 2022
Dear Guest, Namaste, At the outset, I would like to thank you for giving us the opportunity of hosting you during your visit to Port Blair. I am pleased to know that you were satisfied with your experience of our services and facilities. At Welcomhotel Bay Island, Portblair, it is our constant endeavour to provide you with high standards of personalized service and efficiency. Feedback from valueable patrons like you helps us improve ourselves and exceed expectations. I look forward to meeting you during your next visit to Welcomhotel Bay Island, Portblair and would be delighted to assist you with any requirements. Regards, Anuj Khanna General Manager

8/10 Bien

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice stay
Comfortable stay but the property is dated! This is one of the nicer properties in PB ( we stayed in A couple different ones). The water facing rooms are nice but the other rooms are located have open drains right in front. The bar and restaurant area are great, but the menu is selection is a bit limited. Overall a great place to stay in PB, just make sure you book one of the water facing rooms.
Séjour de 2 nuits en décembre 2021
Réponse de Mr. Anuj Khanna le 7 avr. 2022
Dear Guest, Namaste, At the outset, I would like to thank you for giving us the opportunity of hosting you during your visit to Port Blair. I am pleased to know that you were satisfied with your experience of our services and facilities. At Welcomhotel Bay Island, Portblair, it is our constant endeavour to provide you with high standards of personalized service and efficiency. Feedback from valueable patrons like you helps us improve ourselves and exceed expectations. I look forward to meeting you during your next visit to Welcomhotel Bay Island, Portblair and would be delighted to assist you with any requirements. Regards, Anuj Khanna General Manager

6/10 Satisfaisant

Mahima

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Great service but a very basic accomodation
Very good service by Mayuri at concierge, as well as Johnson and Rajendar at the restaurant - they went out of their way to ensure our dietary needs or cravings are satisfied
Séjour de 1 nuit en décembre 2021
Réponse de Mr. Anuj Khanna le 7 avr. 2022
Dear Ms. Mahima, Namaste, At the outset, I would like to acknowledge receipt of your feedback and thank you for bringing these points to my notice. I am indeed distressed to know of your recent experience at Welcomhotel Bay Island, Portblair. While I regret the inconvenience you have experienced, may I assure you that I am investigating the causes for me to personally address. I would additionally request you to treat this as an isolated incident and not a reflection of our normal services At Welcomhotel Bay Island, Portblair, it is our constant endeavour to provide you with high standards of personalized service and efficiency. I look forward to the pleasure of welcoming you again, when we can demonstrate to you how your feedback has resulted in immediate correction and re-establish our credibility with you. Regards, Anuj Khanna General Manager

8/10 Bien

Charu

Voyage en famille
Les points forts : Propreté, personnel et service, confort de la chambre
Great !
Awesome stay . The property is Old but rooms seem to be renovated . Close to all the activities and sea port which is a great plus. Staff is very helpful and kind. Service is great.
Séjour de 2 nuits en décembre 2021
Réponse de Mr. Anuj Khanna le 7 avr. 2022
Dear Ms. Charu, Namaste, At the outset, I would like to thank you for giving us the opportunity of hosting you during your visit to Port Blair. I am pleased to know that you were satisfied with your experience of our services and facilities. At Welcomhotel Bay Island, Portblair, it is our constant endeavour to provide you with high standards of personalized service and efficiency. Feedback from valueable patrons like you helps us improve ourselves and exceed expectations. I look forward to meeting you during your next visit to Welcomhotel Bay Island, Portblair and would be delighted to assist you with any requirements. Regards, Anuj Khanna General Manager

10/10 Excellent

Rajib

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2021
Réponse de Mr. Anuj Khanna le 7 avr. 2022
Dear Mr. Rajib, Namaste, At the outset, I would like to thank you for giving us the opportunity of hosting you during your visit to Port Blair. I am pleased to know that you were satisfied with your experience of our services and facilities. At Welcomhotel Bay Island, Portblair, it is our constant endeavour to provide you with high standards of personalized service and efficiency. Feedback from valueable patrons like you helps us improve ourselves and exceed expectations. I look forward to meeting you during your next visit to Welcomhotel Bay Island, Portblair and would be delighted to assist you with any requirements. Regards, Anuj Khanna General Manager

10/10 Excellent

Maya

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
We really enjoyed our stay here
Séjour de 2 nuits en décembre 2021
Réponse de Mr. Anuj Khanna le 7 avr. 2022
Dear Ms. Maya, Namaste, At the outset, I would like to thank you for giving us the opportunity of hosting you during your visit to Port Blair. I am pleased to know that you were satisfied with your experience of our services and facilities. At Welcomhotel Bay Island, Portblair, it is our constant endeavour to provide you with high standards of personalized service and efficiency. Feedback from valueable patrons like you helps us improve ourselves and exceed expectations. I look forward to meeting you during your next visit to Welcomhotel Bay Island, Portblair and would be delighted to assist you with any requirements. Regards, Anuj Khanna General Manager

8/10 Bien

Seema

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent location with picturesque view.
The hotel is well maintained though certain areas need to be refurbished. The dining area is decent but quality of food needs to improve. Staff is friendly and helpful.
View from my room.
The Bar.
Séjour de 1 nuit en novembre 2021
Réponse de Mr. Anuj Khanna le 7 avr. 2022
Dear Ms. Seema, Namaste, At the outset, I would like to thank you for giving us the opportunity of hosting you during your visit to Port Blair. I am pleased to know that you were satisfied with your experience of our services and facilities. At Welcomhotel Bay Island, Portblair, it is our constant endeavour to provide you with high standards of personalized service and efficiency. Feedback from valueable patrons like you helps us improve ourselves and exceed expectations. I look forward to meeting you during your next visit to Welcomhotel Bay Island, Portblair and would be delighted to assist you with any requirements. Regards, Anuj Khanna General Manager

8/10 Bien

Abhinandan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en octobre 2021
Réponse de Mr. Anuj Khanna le 7 avr. 2022
Dear Mr. Abhinandan, Namaste, At the outset, I would like to thank you for giving us the opportunity of hosting you during your visit to Port Blair. I am pleased to know that you were satisfied with your experience of our services and facilities. At Welcomhotel Bay Island, Portblair, it is our constant endeavour to provide you with high standards of personalized service and efficiency. Feedback from valueable patrons like you helps us improve ourselves and exceed expectations. I look forward to meeting you during your next visit to Welcomhotel Bay Island, Portblair and would be delighted to assist you with any requirements. Regards, Anuj Khanna General Manager

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good ocean view , Good service
Séjour de 1 nuit en octobre 2021
Réponse de Mr. Anuj Khanna le 7 avr. 2022
Dear Guest, Namaste, At the outset, I would like to thank you for giving us the opportunity of hosting you during your visit to Port Blair. I am pleased to know that you were satisfied with your experience of our services and facilities. At Welcomhotel Bay Island, Portblair, it is our constant endeavour to provide you with high standards of personalized service and efficiency. Feedback from valueable patrons like you helps us improve ourselves and exceed expectations. I look forward to meeting you during your next visit to Welcomhotel Bay Island, Portblair and would be delighted to assist you with any requirements. Regards, Anuj Khanna General Manager

8/10 Bien

nidhi

Voyage en famille
Great location
The location is great and is the food. I had hot water issues in my room. The rooms are a bit small for itc standards and for the money being charged. But staff is very courteous. Breakfast was good and the dinner buffet was great
Séjour de 1 nuit en octobre 2021
Réponse de Mr. Anuj Khanna le 7 avr. 2022
Dear Ms. Nidhi, Namaste, At the outset, I would like to thank you for giving us the opportunity of hosting you during your visit to Port Blair. I am pleased to know that you were satisfied with your experience of our services and facilities. At Welcomhotel Bay Island, Portblair, it is our constant endeavour to provide you with high standards of personalized service and efficiency. Feedback from valueable patrons like you helps us improve ourselves and exceed expectations. I look forward to meeting you during your next visit to Welcomhotel Bay Island, Portblair and would be delighted to assist you with any requirements. Regards, Anuj Khanna General Manager

2/10 Horrible

Voyageur vérifié

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hotel was entirely unprepared to check in guest with reservations, reception area was chaos as groups of people arrived from the ferry. Many people gad to wait 30 minutes just to speak to reception,only to be told "we;re trying to find your reservation." and made to wait another 15 minutes to actually receive a room key.
Séjour de 1 nuit en avril 2021
Réponse de Mr. Anuj Khanna le 7 avr. 2022
Dear Guest, Namaste, At the outset, I would like to acknowledge receipt of your feedback and thank you for bringing these points to my notice. I am indeed distressed to know of your recent experience at Welcomhotel Bay Island, Portblair. While I regret the inconvenience you have experienced, may I assure you that I am investigating the causes for me to personally address. I would additionally request you to treat this as an isolated incident and not a reflection of our normal services At Welcomhotel Bay Island, Portblair, it is our constant endeavour to provide you with high standards of personalized service and efficiency. I look forward to the pleasure of welcoming you again, when we can demonstrate to you how your feedback has resulted in immediate correction and re-establish our credibility with you. Regards, Anuj Khanna General Manager

8/10 Bien

Voyageur vérifié

Voyage en famille
Les points forts : Propreté et confort de la chambre
Séjour de 1 nuit en février 2021
Réponse de Anuj Khanna le 10 janv. 2023
Dear Sir,Namaste!!!At the outset, I would like to thank you for giving us the opportunity of hosting you during your visit to the Port Blair.I am pleased to know that you were satisfied with your experience of our services and facilities.At Welcomhotel Bay Island, Port Blair, it is our constant endeavor to provide you with highest standards of personalized service and efficiency. Feedback from valuable patrons like you helps us improve ourselves and exceed expectations.I look forward to meeting you during your next visit to Welcomhotel Bay Island and would be delighted to assist you with any requirements.Regards,Anuj KhannaGeneral Manager

8/10 Bien

sai

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
The best there is in port Blair . Adequate in most respects. Comfortable stay and good service
Séjour de 2 nuits en janvier 2021
Réponse de Anuj Khanna le 10 janv. 2023
Dear Sir,Namaste!!!At the outset, I would like to thank you for giving us the opportunity of hosting you during your visit to the Port Blair.I am pleased to know that you were satisfied with your experience of our services and facilities.At Welcomhotel Bay Island, Port Blair, it is our constant endeavor to provide you with highest standards of personalized service and efficiency. Feedback from valuable patrons like you helps us improve ourselves and exceed expectations.I look forward to meeting you during your next visit to Welcomhotel Bay Island and would be delighted to assist you with any requirements.Regards,Anuj KhannaGeneral Manager

10/10 Excellent

Nitin

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2020
Réponse de Anuj Khanna le 10 janv. 2023
Dear Mr. Nitin,Namaste!!!At the outset, I would like to thank you for giving us the opportunity of hosting you during your visit to the Port Blair.I am pleased to know that you were satisfied with your experience of our services and facilities.At Welcomhotel Bay Island, Port Blair, it is our constant endeavor to provide you with highest standards of personalized service and efficiency. Feedback from valuable patrons like you helps us improve ourselves and exceed expectations.I look forward to meeting you during your next visit to Welcomhotel Bay Island and would be delighted to assist you with any requirements.Regards,Anuj KhannaGeneral Manager

2/10 Horrible

Lars

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
WARNING: HOTEL UNDER RECONSTRUCTION!
WARNING: HOTEL UNDER RECONSTRUCTION! This text should be clearly shown on all websites advertising this hotel instead of the current hidden notes (which we either did not notice or were not there when we booked). The hotel is undergoing a serious reconstruction which is nowhere near finish and the swimming pool is closed for safety reasons. The main reason why we booked this hotel is its pool which is still advertised by Fortune and its booking agents. We were tricked into booking this hotel by the misleading advertising! We were disappointed but decided to stay in the hotel for the booked 3 nights just because our booking was non-refundable and EUR 125/ INR 9,700 per night is a lot of money to just through out of the window. On a plus note, the staff was friendly and the rooms were quiet and nice(except that we had to move from a standard room to a sea-view room for the very last night because the A/C was leaking into the room). The hotel bar has a great view of the bay but the atmosphere is simply spoiled by the noise from the reconstruction and the workers balancing on a shaky scaffolding just a few meters away. So again, BE WARNED: seriously overpriced rooms for a hotel under reconstruction without a swimming pool! Message to the hotel/booking agents: be more transparent and stop misleading your customers! If a hotel facility is not functional, do not advertise it as one of its main features!Such advertisement qualifies as misleading and is illegal.
Séjour de 3 nuits en mars 2019
Réponse de Anuj Khanna le 10 janv. 2023
Dear Mr. Lars,Namaste!!!At the outset, I would like to thank you for giving us the opportunity of hosting you during your visit to the Port Blair.I am pleased to know that you were satisfied with your experience of our services and facilities.At Welcomhotel Bay Island, Port Blair, it is our constant endeavor to provide you with highest standards of personalized service and efficiency. Feedback from valuable patrons like you helps us improve ourselves and exceed expectations.I look forward to meeting you during your next visit to Welcomhotel Bay Island and would be delighted to assist you with any requirements.Regards,Anuj KhannaGeneral Manager

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great views and got free upgrade for bay view room. Good service
Séjour de 1 nuit en décembre 2018
Réponse de Anuj Khanna le 10 janv. 2023
Dear Sir,Namaste!!!At the outset, I would like to thank you for giving us the opportunity of hosting you during your visit to the Port Blair.I am pleased to know that you were satisfied with your experience of our services and facilities.At Welcomhotel Bay Island, Port Blair, it is our constant endeavor to provide you with highest standards of personalized service and efficiency. Feedback from valuable patrons like you helps us improve ourselves and exceed expectations.I look forward to meeting you during your next visit to Welcomhotel Bay Island and would be delighted to assist you with any requirements.Regards,Anuj KhannaGeneral Manager

8/10 Bien

Vinay

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great location, great service, average food
This is probably the best hotel in portblair but currently undergoing serious renovation. More than half the hotel along with the pool is out of access for guests. If you stay in the room in day time, there would also be construction noise that you have to deal with. The hotel is a walkable distance from Cellular Jail. All the above issues are more than overcome by great service that the hotel offers. The only thing that was a big issue for us was the quality of food. The food is just sub-par and you end up paying five-star prices for that. The staff tries hard but I think it is just a skill issue.
Séjour de 3 nuits en octobre 2018
Réponse de Anuj Khanna le 10 janv. 2023
Dear Mr. Vinay,Namaste!!!At the outset, I would like to thank you for giving us the opportunity of hosting you during your visit to the Port Blair.I am pleased to know that you were satisfied with your experience of our services and facilities.At Welcomhotel Bay Island, Port Blair, it is our constant endeavor to provide you with highest standards of personalized service and efficiency. Feedback from valuable patrons like you helps us improve ourselves and exceed expectations.I look forward to meeting you during your next visit to Welcomhotel Bay Island and would be delighted to assist you with any requirements.Regards,Anuj KhannaGeneral Manager

6/10 Satisfaisant

SHREEDHAR, MUMBAI

Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
BEST VIEW FROM THE HOTEL. ROOMS NEED BETTER UPKEEP,SIZE AND BATH ROOM FACILITIES ARE NOT TO THE STANDARD OF A FIVE STAR HOTEL,UPKEEP CAN BE IMPROVED,NEEDS REFURBISHING.
Réponse de Anuj Khanna le 10 janv. 2023
Dear Mr. Shreedhar,Namaste!!!At the outset, I would like to acknowledge receipt of your feedback and thank you for bringing these observations to my notice. I am indeed distressed to know of your recent experience at Welcomhotel Bay Island, Port Blair.While I regret the inconvenience you have experienced, may I assure you that I am investigating the causes for me to personally address. I would request you to treat this as an isolated incident and not a reflection of our normal servicesAt Welcomhotel Bay Island, it is our constant endeavour to provide you with high standards of personalized service and efficiency.I look forward to the pleasure of welcoming you again, when we can demonstrate to you how your feedback has resulted in immediate correction and re-establish our credibility with you.Regards,Anuj KhannaGeneral Manager

4/10 Médiocre

Aashit

Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Hotel in poor state
The hotel needs major renovation and is in need of repair. The standard of rooms for an ITC Hotel was very poor. WiFi works near reception and unreliable. The only good thing about this hotel is the location and views from the restaurant.
Réponse de Anuj Khanna le 10 janv. 2023
Dear Mr. Aashit,Namaste!!!At the outset, I would like to acknowledge receipt of your feedback and thank you for bringing these observations to my notice. I am indeed distressed to know of your recent experience at Welcomhotel Bay Island, Port Blair.While I regret the inconvenience you have experienced, may I assure you that I am investigating the causes for me to personally address. I would request you to treat this as an isolated incident and not a reflection of our normal servicesAt Welcomhotel Bay Island, it is our constant endeavour to provide you with high standards of personalized service and efficiency.I look forward to the pleasure of welcoming you again, when we can demonstrate to you how your feedback has resulted in immediate correction and re-establish our credibility with you.Regards,Anuj KhannaGeneral Manager

4/10 Médiocre

Voyageur vérifié

Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
The standard was not simply as expected. Bed too hard, couldn't open/close the door to the bathroom when using the toilett, very low water flow in the shower. The floor was sort of floating and we had night guests in terms of cockroach and small lizards.
Réponse de Anuj Khanna le 10 janv. 2023
Dear Guest,Namaste!!!At the outset, I would like to acknowledge receipt of your feedback and thank you for bringing these observations to my notice. I am indeed distressed to know of your recent experience at Welcomhotel Bay Island, Port Blair.While I regret the inconvenience you have experienced, may I assure you that I am investigating the causes for me to personally address. I would request you to treat this as an isolated incident and not a reflection of our normal servicesAt Welcomhotel Bay Island, it is our constant endeavour to provide you with high standards of personalized service and efficiency.I look forward to the pleasure of welcoming you again, when we can demonstrate to you how your feedback has resulted in immediate correction and re-establish our credibility with you.Regards,Anuj KhannaGeneral Manager

6/10 Satisfaisant

Anita, Zirndorf

Les points faibles : Confort de la chambre
Hotel mit schönen Meerblick, das waren aber auch
Deluxezimmer gebucht und bezahlt, Standartzimmer trotz Reklamation erhalten,gibt keine deluxezimmer!!! Kleines Eckzimmer, winziges Bad, viele Fließen defekt,ständiger Wasserlauf in der Toilette.lauwarmem Wasser zum Duschen, trotz Anruf kam niemand.Buchung erfolgte nur wegen dem Pool, dieser war gesperrt wegen Arbeiten, keine Ermäßigung.Service im Restaurant gut, ansonsten Personal total unfreundlich mit finsteren Blick
Réponse de Anuj Khanna le 10 janv. 2023
Dear Sir,Namaste!!!At the outset, I would like to acknowledge receipt of your feedback and thank you for bringing these observations to my notice. I am indeed distressed to know of your recent experience at Welcomhotel Bay Island, Port Blair.While I regret the inconvenience you have experienced, may I assure you that I am investigating the causes for me to personally address. I would request you to treat this as an isolated incident and not a reflection of our normal servicesAt Welcomhotel Bay Island, it is our constant endeavour to provide you with high standards of personalized service and efficiency.I look forward to the pleasure of welcoming you again, when we can demonstrate to you how your feedback has resulted in immediate correction and re-establish our credibility with you.Regards,Anuj KhannaGeneral Manager

2/10 Horrible

Avmitso, Delhi

Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Pretty bad choice to stay here!! Prefer Seashells.
It started on a bad note..inspite of having booking reference for the 15th of Jan, Fortune refused to put us up. Thats shows a lot for coordination between Expedia and Fortune!! And then on 19th, they issued us a Standard room, inspite of having a reservation for a Deluxe room. Further, the room tariff that i booked for was 9k, offered at a discounted price of 7.5k. I was told that all rooms here are Standard and their rates wr 7.5k...so where ws my discount!! The room allotted ws the most outdated and old...with stinky bathroom and an old tv. Nothing ws right!! We felt cheated..

4/10 Médiocre

SHILPI, Gurgaon

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Below average hotel
Hotel property was very old and hotel staff is very arrogant,food is also below average and charges are above average .....staff is charging extra money for each service