Jardin

Avis sur Hilton Garden Inn Trivandrum

5 out of 5
Hilton Garden Inn Trivandrum
Punnen Road, Thiruvananthapuram, Kerala

Avis

8,8

Excellent

Note des voyageurs de 10 (Excellent), d’après 131 avis sur 228." "
Note des voyageurs de 8 (Bien), d’après 74 avis sur 228." "
Note des voyageurs de 6 (Satisfaisant), d’après 11 avis sur 228." "
Note des voyageurs de 4 (Médiocre), d’après 6 avis sur 228." "
Note des voyageurs de 2 (Horrible), d’après 6 avis sur 228." "

9,2/10

Propreté

9,0/10

Personnel et service

8,8/10

Équipements

8,8/10

Infrastructures et conditions de l’hébergement

8,2/10

Écoresponsabilité

Avis

10/10 Excellent

Patrice

Séjour de 3 nuits en février 2023
Réponse de Rishabh Bhargava le 17 mars 2023
Dear Patrice, Greetings from Hilton Garden Inn Trivandrum!Thank you for choosing to stay at Hilton Garden Inn Trivandrum and for taking the time to share your wonderful rating. I wish to express my gratitude for the kind feedback you have offered for the team, the hospitality and service shown by them to ensure you have a truly memorable experience. My team and I look forward to your next visit to the hotel. Should you need any assistance, please reach out to me directly at rishabh.bhargava@hilton.com.

8/10 Bien

Patrice

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Hotel agréable bien situé en centre ville
Réponse de General Manager le 9 déc. 2016
Thank you for choosing to stay at Hilton Garden Inn Trivandrum and for taking the time to share your review on Expedia. We are strategically positioned in the heart of the city, near to Secretariat of the Government of Kerala, the Central Business District and other major attractions. We pride ourselves in providing our guests brand signature offerings and appreciation from guests further encourages and motivates us in our quest of providing great hospitality. We look forward to serving you again on your future visit to Trivandrum.

10/10 Excellent

Cecile, Thil

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Un bel hôtel tout neuf
Belles prestations les chambres sont superbes et très confortables. Le buffet du soir est un peu cher pour le pays mais excellent. A 10 min de l'aéroport. Un hôtel à choisir sans hésitation

10/10 Excellent

katia, Grenoble, France

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très bon hôtel - Dommage : pas de fenêtre ouvrante, ni de lieu accessible en extérieur
Très bon et bel hôtel. Service impeccable (parfois un peu trop empressé si l'on n'est pas habitué, c'est le propre des hôtels de luxe) et serviabilité du personnel. Petits déjeuners buffet variant chaque jour en partie. Room service proposant des plats délicieux (dîners). A noter, et ceci est valable pour tout le personnel de l'hôtel : amabilité et sourire. Dommage : il n' y a pas de fenêtre ouvrante dans la chambre (jolie et bien aménagée : petit canapé, bureau, bouilloire + café/thé, mini bar...). Pour qui n'est pas adepte de la climatisation, ce qui est notre cas, c'était un peu difficile. Également, pour cause de travaux aux alentours, la piscine extérieure n'était pas accessible, et la terrasse sur le toit est réservée à des évènements privés et/ou payants. De fait, si l'on ne veut pas fumer dans la chambre : obligation de le faire dans la rue... Un point très positif : Internet, avec une très bonne connexion, accessible dans la chambre en wifi et gratuitement. Un journal en anglais chaque jour. Possibilité de faire laver son linge ou pressing, en 24h. Ménage parfait. Coffre fort.

10/10 Excellent

Geogy

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very friendly and helpful staff. Located in the heart of the city with a swimming pool, gym and other facilities.
Séjour de 9 nuits en avril 2024
Réponse de Rishabh Bhargava le 23 avr. 2024
Thank you for your kind words about our staff and facilities! We're delighted that you found our location convenient and enjoyed our amenities, including the swimming pool and gym. It's great to know that our team made your stay friendly and enjoyable. We look forward to welcoming you back for another pleasant experience in the heart of the city.

10/10 Excellent

Ravi

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Located in a leafy quiet street, safe affluent area. Pool is open until 21.00, not 22.00 like the website says. But late opening is nice due to heat of the city so allows relaxation. Breakfast buffet manager Prabha Kant ensured I got my eggs royale every morning. Near to markets, shops, facilities and bus stop that takes you direct to main train and bus station in 5 mins. Lots of cheap restaurants near by. Away from all the tourist trap nonsense. Manager Mittu Alex was helpful in all my queries. Only problem is that the hotel requires a re-decoration as the decor looks tired. Otherwise, cannot complain about the price and facilities.
Séjour de 7 nuits en février 2024
Réponse de Rishabh Bhargava le 27 févr. 2024
Dear Ravi,Greetings from Hilton Garden Inn Trivandrum!Thank you very much for taking the time to share your review. We are delighted to hear that you enjoyed the peaceful and secure location of our hotel, nestled in a leafy and affluent area. We're thrilled that Prabha Kant was able to ensure your breakfast experience was to your liking with eggs royale every morning. It's our aim to provide personalized service that makes each guest's stay special. Your feedback is invaluable to us, and we're glad that, overall, you found great value in our price and facilities. We look forward to welcoming you back in the future, hopefully to an even more updated and comfortable environment.Regards,Team HGI

10/10 Excellent

J.

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Service was great and breakfast was good
Séjour de 8 nuits en janvier 2024
Réponse de Rishabh Bhargava le 13 févr. 2024
Dear J.,Greetings from Hilton Garden Inn Trivandrum!Thank you for taking the time to share your feedback from your stay with us. We are so pleased to hear that you enjoyed your time with us. We take great pride in providing excellent service to our guests, and it's always rewarding to hear that we've succeeded. We look forward to welcoming you back in the near future.Regards,HGI

10/10 Excellent

NAVIN

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en janvier 2024
Réponse de Rishabh Bhargava le 13 févr. 2024
Dear NAVIN,Greetings from Hilton Garden Inn Trivandrum!Thank you for taking the time to share your feedback from your stay with us. We are so pleased to hear that you enjoyed your time with us. We take great pride in providing excellent service to our guests, and it's always rewarding to hear that we've succeeded. We look forward to welcoming you back in the near future.Regards,HGI

4/10 Médiocre

Thopil

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Food was terrible and service satisfactory.
Séjour de 3 nuits en décembre 2023
Réponse de Rishabh Bhargava le 10 janv. 2024
Dear Thopil, Greetings from Hitlon Garden Inn Trivandrum! Thank you for choosing to stay at Hilton Garden Inn Trivandrum. We apologize for any inconvenience you may have experienced during your stay. Hospitality is one of our values and we are passionate about delivering exceptional guest experiences. We assure you that necessary steps have been taken to address the issues you have raised and prevent similar occurrences in the future. We would like to invite you back to our hotel and provide a more satisfactory experience.

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2023
Réponse de Rishabh Bhargava le 4 janv. 2024
Dear Anonymous,Thank you for taking the time to share your recent experience in Hilton Trivandrum and for giving us 10/10. Thank you for letting us know how much you enjoyed it, we are especially pleased that you felt well-looked after. We look forward to having you with us again in the near future.Kind Regards,Team HGI

6/10 Satisfaisant

Veeravanallur

Les points forts : Propreté et personnel et service
Rooms are small. Only one car can stop at the portico for loading/ unloading luggages.
Séjour de 1 nuit en décembre 2023
Réponse de Rishabh Bhargava le 4 janv. 2024
Dear Veeravanallur,Your 3* rating is important, and we regret that your experience was not entirely up to your expectations and our brand standards. But we believe our team members and their exceptional service compensates our space constraints. Thank you from all of us at the hotel and we look forward to welcoming you back to our hotel.Kind Regards,Hilton Garden Inn Trivandrum

10/10 Excellent

Amaresh

Séjour de 3 nuits en décembre 2023
Réponse de Rishabh Bhargava le 10 janv. 2024
Dear Amaresh, Greetings from Hilton Garden Inn Trivandrum! We are incredibly happy to hear that we were able to fill your stay with heart-warming hospitality and thank you for your 5 rating. It is a pleasure to understand that you enjoyed our facilities and services. The entire team is looking forward to welcoming you back at Hilton and do not hesitate to contact us if we can assist you with anything in the meantime.

10/10 Excellent

Sunil

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I liked the service and the food.
Séjour de 1 nuit en novembre 2023
Réponse de Rishabh Bhargava le 23 nov. 2023
Dear Sunil, Greetings from Hilton Garden Inn Trivandrum! I would like to take this opportunity to thank you for taking the time to write a review further to your experience at Hilton Garden Inn. It is our earnest endeavor to ensure that our guests enjoy a memorable experience, and I am delighted to know that you had a great stay with us. We very much look forward and welcome you back to our hotel for your future stay with us. Should you need any assistance, please feel free to reach me on rishabh.bhargava@hilton.com.

10/10 Excellent

Piush

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
It’s a walking distance to the shopping centre and a short ride to the Padmanabhaswamy temple.The airport too isn’t too far away.
Séjour de 1 nuit en octobre 2023
Réponse de Rishabh Bhargava le 16 oct. 2023
Dear Piush,Thank you for choosing Hilton Trivandrum and for taking the time to offer your feedback. We are delighted to know that you enjoyed your visit in particular our location, and great to know you are satisfied with your stay with us. We hope to see you again on a future visit to Trivandrum.Kind Regards,Rishabh Bhargava

8/10 Bien

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great for families except food.
Great location, excellent service. Food leaves lot to be desired for!!
Séjour de 4 nuits en juillet 2023
Réponse de Rishabh Bhargava le 6 sept. 2023
Dear Anonymous,Greetings from Hilton Garden Inn Trivandrum!I would like to thank you for choosing Hilton Garden Inn Trivandrum and taking the time to write review about your experience. We are delighted to learn that you enjoyed our location and service and will certainly pass your compliments to the entire team, whom I am sure will be pleased to hear they played a part in making your experience a memorable one! We very much look forward to the pleasure of serving you again at Hilton Garden Inn Trivandrum! Should you need any assistance, please feel free to reach me on rishabh.bhargava@hilton.com.

10/10 Excellent

Angelique

Séjour de 1 nuit en juin 2023

10/10 Excellent

Abey

Voyage en famille
Les points forts : Propreté et personnel et service
Great staff and a pleasant stay before a long international flight back to the US. I’m so glad we spent the night to get a good nights sleep before traveling again. Thank you!
Séjour de 2 nuits en mai 2023
Réponse de Rishabh Bhargava le 26 juin 2023
Dear Abey,Greetings from Hilton Garden Inn Trivandrum!Thank you for choosing the hospitality of Hilton Garden Inn Trivandrum and for taking the time to write a review about your experience. It gives us great pleasure to learn that you enjoyed your stay with us, and your words are a great testimony of their commitment and dedication to creating memorable experiences for our valued guests. Please be assured that you compliments will be shared with my entire team. We look forward to welcoming you back to Hilton Garden Inn Trivandrum in the not-too-distant future. Should you need any assistance, please feel free to reach me on rishabh.bhargava@hilton.com.

8/10 Bien

Sanjay, Jamshedpur

Voyage d’affaires
Les points forts : Infrastructures et conditions de l’hébergement
excellent location and good property and good service
Séjour de 2 nuits en mai 2023
Réponse de Rishabh Bhargava le 26 juin 2023
Dear Sanjay, Greetings from Hilton Garden Inn Trivandrum!Thank you so much for your kind feedback. We are extremely glad to hear that you had a memorable stay experience and enjoyed the food, ambience and service extended to you during your time with us. We are consistently committed to ensuring that we provide our guests with the highest standards of service and quality stay experiences, and we indeed appreciate your kind comments. We sincerely look forward to welcoming you back again soon and in case of any assistance, please feel free to reach me on rishabh.bhargava@hilton.com.

10/10 Excellent

Venkatesh

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great property, staff & service
Séjour de 1 nuit en mai 2023

2/10 Horrible

Rohit, Seattle

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
The common areas of the property were covered in a smell of a broken sewer pipe. When we first arrived it felt like our baby had just gone in his diaper until we realized it was everywhere. The first room also had this smell and we moved to a different room which was better. The staff was kind and accommodating. We were to stay at the same property on our way through Trivandrum again in a few days but have moved to another hotel.
Séjour de 3 nuits en avril 2023

10/10 Excellent

Sourabh Bikash

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Highly recommended
Fantastic! The staff are simply superb (every single individual).They will go beyond their way to help. Excellent location is an added bonus. Highly recommended.
Séjour de 3 nuits en avril 2023

10/10 Excellent

RAJEEV

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en février 2023
Réponse de Rishabh Bhargava le 17 mars 2023
Dear Rajeev, Greetings from Hilton Garden Inn Trivandrum!Thank you for choosing to stay at Hilton Garden Inn Trivandrum and for taking the time to share your wonderful rating. I wish to express my gratitude for the kind feedback you have offered for the team, the hospitality and service shown by them to ensure you have a truly memorable experience. My team and I look forward to your next visit to the hotel. Should you need any assistance, please reach out to me directly at rishabh.bhargava@hilton.com.

4/10 Médiocre

JANARDHAN

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
The condition of the rooms are pathetic. The room floors were uneven and the carpets were old and dirty. The bed sheets were also not very clean. The only positive I found was that the staff are very friendly and helpful. The restaurant also prepared delicious food.
Séjour de 1 nuit en février 2023
Réponse de Rishabh Bhargava le 17 mars 2023
Dear Janardhan, Greetings from Hilton Garden Inn Trivandrum!It has been our privilege to have you stay with us at Hilton Garden Inn Trivandrum. Thank you for rating your stay experience with us. We appreciate your positive comments on our signature offerings and welcoming team. My team members have received your very honest feedback on their warmth and attentiveness with much appreciation. Besides, I can understand from your comments that you are not happy with your stay experience, and we are sorry that we couldn't meet your expectations. Your feedback is important to us and please reach out to me directly at rishabh.bhargava@hilton.com. In the meantime, my team and I hope for another opportunity to deliver a better experience to you.

10/10 Excellent

JOSEPH MICHAEL

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2023
Réponse de Rishabh Bhargava le 17 mars 2023
Dear Joseph Michael, Greetings from Hilton Garden Inn Trivandrum!Thank you for choosing to stay at Hilton Garden Inn Trivandrum and for taking the time to share your wonderful rating. I wish to express my gratitude for the kind feedback you have offered for the team, the hospitality and service shown by them to ensure you have a truly memorable experience. My team and I look forward to your next visit to the hotel. Should you need any assistance, please reach out to me directly at rishabh.bhargava@hilton.com.

10/10 Excellent

shiv

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en janvier 2023
Réponse de Rishabh Bhargava le 17 mars 2023
Dear shiv, Greetings from Hilton Garden Inn Trivandrum!Thank you for choosing to stay at Hilton Garden Inn Trivandrum and for taking the time to share your wonderful rating. I wish to express my gratitude for the kind feedback you have offered for the team, the hospitality and service shown by them to ensure you have a truly memorable experience. My team and I look forward to your next visit to the hotel. Should you need any assistance, please reach out to me directly at rishabh.bhargava@hilton.com.

10/10 Excellent

Satish

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent Family Stay at Hilton Trivandrum
Overall great experience..Very good managers Mr Kant (Food and Beverages) and Mr Deeptiesh were very helpful 👍 Excellent location and amazing buffett breakfast and dinner..Highly recommend for family stay!!
Séjour de 1 nuit en décembre 2022
Réponse de Rishabh Bhargava le 17 mars 2023
Dear Satish, Greetings from Hilton Garden Inn Trivandrum!Thank you for choosing to stay at Hilton Garden Inn Trivandrum and for taking the time to share your wonderful rating. I wish to express my gratitude for the kind feedback you have offered for the team, the hospitality and service shown by them to ensure you have a truly memorable experience. My team and I look forward to your next visit to the hotel. Should you need any assistance, please reach out to me directly at rishabh.bhargava@hilton.com.

10/10 Excellent

Pushpavaly

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 6 nuits en décembre 2022
Réponse de Rishabh Bhargava le 17 mars 2023
Dear Pushpavaly, Greetings from Hilton Garden Inn Trivandrum!Thank you for choosing to stay at Hilton Garden Inn Trivandrum and for taking the time to share your wonderful rating. I wish to express my gratitude for the kind feedback you have offered for the team, the hospitality and service shown by them to ensure you have a truly memorable experience. My team and I look forward to your next visit to the hotel. Should you need any assistance, please reach out to me directly at rishabh.bhargava@hilton.com.

10/10 Excellent

VIPIN, toronto

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good options for buffet breakfast! Good staff!
Réponse de Rishabh Bhargava le 23 nov. 2023
Dear VIPIN, Greetings from Hilton Garden Inn Trivandrum! I would like to take this opportunity to thank you for taking the time to write a review further to your experience at Hilton Garden Inn. It is our earnest endeavor to ensure that our guests enjoy a memorable experience, and I am delighted to know that you had a great stay with us. We very much look forward and welcome you back to our hotel for your future stay with us. Should you need any assistance, please feel free to reach me on rishabh.bhargava@hilton.com.

6/10 Satisfaisant

PATRICK PAK KIN

Séjour de 1 nuit en décembre 2022
Réponse de Rishabh Bhargava le 17 mars 2023
Dear Patrick Pak Kin, Greetings from Hilton Garden Inn Trivandrum!Thank you for choosing to stay at Hilton Garden Inn Trivandrum and for taking the time to share your wonderful rating. I wish to express my gratitude for the kind feedback you have offered for the team, the hospitality and service shown by them to ensure you have a truly memorable experience. My team and I look forward to your next visit to the hotel. Should you need any assistance, please reach out to me directly at rishabh.bhargava@hilton.com.

8/10 Bien

Voyageur vérifié

Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 4 nuits en décembre 2022
Réponse de Rishabh Bhargava le 17 mars 2023
Dear Anonymous, Greetings from Hilton Garden Inn Trivandrum!Thank you for choosing to stay at Hilton Garden Inn Trivandrum and for taking the time to share your wonderful rating. I wish to express my gratitude for the kind feedback you have offered for the team, the hospitality and service shown by them to ensure you have a truly memorable experience. My team and I look forward to your next visit to the hotel. Should you need any assistance, please reach out to me directly at rishabh.bhargava@hilton.com.

10/10 Excellent

Abraham

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice property, friendly staff, and convenient location.
Séjour de 3 nuits en décembre 2022
Réponse de Rishabh Bhargava le 17 mars 2023
Dear Abraham, Greetings from Hilton Garden Inn Trivandrum!Thank you for choosing to stay at Hilton Garden Inn Trivandrum and for taking the time to share your wonderful rating. I wish to express my gratitude for the kind feedback you have offered for the team, the hospitality and service shown by them to ensure you have a truly memorable experience. My team and I look forward to your next visit to the hotel. Should you need any assistance, please reach out to me directly at rishabh.bhargava@hilton.com.

10/10 Excellent

Deipak

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
As good as Always
As Good as always. The staff are kind and the hotel keeps up its expectations as always during every stay.
Séjour de 2 nuits en novembre 2022
Réponse de Rishabh Bhargava le 17 mars 2023
Dear Deipak, Greetings from Hilton Garden Inn Trivandrum!Thank you for choosing to stay at Hilton Garden Inn Trivandrum and for taking the time to share your wonderful rating. I wish to express my gratitude for the kind feedback you have offered for the team, the hospitality and service shown by them to ensure you have a truly memorable experience. My team and I look forward to your next visit to the hotel. Should you need any assistance, please reach out to me directly at rishabh.bhargava@hilton.com.

10/10 Excellent

Hai Lung, Broomall

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en novembre 2022
Réponse de Rishabh Bhargava le 17 mars 2023
Dear Hai Lung, Greetings from Hilton Garden Inn Trivandrum!Thank you for choosing to stay at Hilton Garden Inn Trivandrum and for taking the time to share your wonderful rating. I wish to express my gratitude for the kind feedback you have offered for the team, the hospitality and service shown by them to ensure you have a truly memorable experience. My team and I look forward to your next visit to the hotel. Should you need any assistance, please reach out to me directly at rishabh.bhargava@hilton.com.

10/10 Excellent

Rathesh

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en octobre 2022
Réponse de Rishabh Bhargava le 17 mars 2023
Dear Ratheesh, Greetings from Hilton Garden Inn Trivandrum!Thank you for choosing to stay at Hilton Garden Inn Trivandrum and for taking the time to share your wonderful rating. I wish to express my gratitude for the kind feedback you have offered for the team, the hospitality and service shown by them to ensure you have a truly memorable experience. My team and I look forward to your next visit to the hotel. Should you need any assistance, please reach out to me directly at rishabh.bhargava@hilton.com.

10/10 Excellent

Shery Kozhimala

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Centrally located. Clean.
Séjour de 1 nuit en octobre 2022
Réponse de Paul le 10 oct. 2022
Dear Mr Shery, Greetings from Hilton Garden Inn, Trivandrum. Thank you for taking a moment to share your taught about Hilton Garden Inn. We are happy to hear you found our services to your liking and we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. At Hilton Garden Inn, we promise to do whatever it takes to ensure you are satisfied. You Can Count On Us. Guaranteed

10/10 Excellent

Sherit

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
10/10 hotel, service, facilities, and food
Séjour de 1 nuit en septembre 2022
Réponse de Paul le 6 sept. 2022
Dear Sherit,Greetings from Hilton Garden Inn, Trivandrum Thank you for taking the time to write a response after your recent visit.I was delighted to read that you have a positive visit to this hotel and found the service, rooms, food, facilities 'make' the hotel and your stay memorable and enjoyable, it is such a pleasure to receive such positive feedback. I look forward to welcoming you back to the hotel again.Sincerely,Shakti SinghGeneral ManagerHilton Garden Inn Trivandrum

8/10 Bien

Sasidharan

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en août 2022
Réponse de Paul le 5 sept. 2022
Dear Mr Sasidharan, Greetings from Hilton Garden Inn, Trivandrum. Thank you for taking a moment to share your taught about Hilton Garden Inn. We are happy to hear you found our services to your liking and we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. At Hilton Garden Inn, we promise to do whatever it takes to ensure you are satisfied. You Can Count On Us. Guaranteed

8/10 Bien

Bijo

Séjour de 1 nuit en juillet 2022
Réponse de Paul le 3 août 2022
Dear Mr. Bijo, Greetings from Hilton Garden Inn Trivandrum! Thank you for choosing Hilton Garden Inn Trivandrum and sharing your feedback about your experience on Expedia. At Hilton Garden Inn, we are committed to exceed our guests' expectations through our exceptional service .Thank you for taking out your valuable time and writing great feedback about your stay experience with us at Hilton Garden Inn Trivandrum and for recommending us. It is our constant endeavour to deliver the desired service and quality products that our guests expect from us. My team and I look forward to your next visit to the hotel.

2/10 Horrible

Sudhir

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
under trained staff at the reception and unreasonably delayed our check in by an hour and a half
Séjour de 1 nuit en juillet 2022
Réponse de Paul le 1 août 2022
Dear Mr. Sudhir, Greetings from Hilton Garden Inn, Trivandrum Thank you for taking the time to share your experience about your recent stay experience at our hotel. We sincerely appreciate and understand your feedback about check in and we are deeply apologetic about the same. We will definitely share this feedback with our entire team and do the needful so that we can give a better guest experience during your next visit. I do sincerely hope you will not judge us solely on the basis of this particular experience. We place great value on your custom and your continued relationship with Hilton. I look forward to welcoming you once more to Hilton Garden Inn in the near future. Sincerely, Shakti Singh General Manager

8/10 Bien

Bala Murali

Séjour de 7 nuits en juillet 2022
Réponse de Paul le 1 août 2022
Dear Mr Bala, Greetings from Hilton Garden Inn, Trivandrum. Thank you for taking a moment to share your taught about Hilton Garden Inn. We are happy to hear you found our services to your liking and we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. At Hilton Garden Inn, we promise to do whatever it takes to ensure you are satisfied. You Can Count On Us. Guaranteed

6/10 Satisfaisant

Vignan

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2022

10/10 Excellent

Cathy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en avril 2022
Réponse de Paul le 4 mai 2022
Dear Ms. Cathy, Thank you very much for choosing Hilton Garden Inn, Trivandrum and taking the time to share your experience! We make every effort to make your visit a truly inspired one and we are delighted that we have been successful in achieving this during your recent visit. Glad you enjoyed the services and offerings. On behalf of the entire team of HGI Trivandrum, I look forward to welcoming you back soon. Stay Inspired! Best Regards, Shakti Singh

10/10 Excellent

Mahendra

Séjour de 7 nuits en mars 2022
Réponse de Paul le 29 avr. 2022
Dear Mr. Mahendra, Greetings from Hilton Garden Inn, Trivandrum Thank you very much for choosing Hilton Garden Inn, Trivandrum and taking the time to share your experience! We make every effort to make your visit a truly inspired one and we are delighted that we have been successful in achieving this during your recent visit. Glad you enjoyed the services and offerings. On behalf of the entire team of HGI Trivandrum, I look forward to welcoming you back soon. Stay Inspired! Best Regards, Shakti Singh

8/10 Bien

Roy

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very functional being in the city centre. No good views. Room was neat and clean without being luxurious. Bathroom amenities were satisfactory. Minibar was empty. Wi-Fi was good.
Séjour de 1 nuit en avril 2022
Réponse de Paul le 19 avr. 2022
Dear Mr Roy, Greetings from Hilton Garden Inn, Trivandrum. Thank you for taking a moment to share your taught about Hilton Garden Inn. We are happy to hear you found our services to your liking and we were able to meet your expectations. We look forward to welcoming you back to our hotel in the future. At Hilton Garden Inn, we promise to do whatever it takes to ensure you are satisfied. You Can Count On Us. Guaranteed

8/10 Bien

studio

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Good breakfast
Séjour de 3 nuits en mars 2022
Réponse de Paul le 11 avr. 2022
Dear Guest, Greetings from Hilton Garden Inn Trivandrum! Glad to read your feedback and thank you very much for rating us. I am really happy to know that you had a pleasant experience with us. It is one of the values of Hilton Worldwide, to be passionate about delivering exceptional guest experience and we at Hilton Garden Inn Trivandrum try to live this daily. Our team very much look forward to welcome you back to Hilton Garden Inn in not too distant future.

10/10 Excellent

Gautam Ashtam

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I booked this for my parents as a gift and they absolutely loved it. The rooms were extremely clean and the restaurant was amazing. They kept raving about how good the service was. Thank you Hilton!
Séjour de 4 nuits en mars 2022
Réponse de Paul le 5 avr. 2022
Dear Mr. Gautam, Warm Greetings from Hilton Garden Inn, Trivandrum Thank you very much for choosing HGI Trivandrum and taking the time to share your experience with such a lovely review. We make every effort to ensure that all our guests who visits us is truly inspired and we are delighted that we have been successful in achieving this during your parent's recent visit. We are so glad that they enjoyed the services and offerings during their time with us. Your kind words of encouragement have been shared with our entire team and they are thrilled to receive this recognition of their hard work. On behalf of the entire team of HGI Trivandrum, I look forward to welcoming you back soon. Stay Inspired! Best Regards, Shakti Singh General Manager

10/10 Excellent

Nanda

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Best hotel in Trivandrum
Very clean, comfortable and the staff are amazing. Food is first class, pool was nice.
Séjour de 5 nuits en février 2022
Réponse de Paul le 2 mars 2022
Dear Nanda, Greetings from Hilton Garden Inn, Trivandrum Thank you very much for choosing Hilton Garden Inn, Trivandrum and taking the time to share your experience! We make every effort to make your visit a truly inspired one and we are delighted that we have been successful in achieving this during your recent visit. Glad you enjoyed the services and offerings. On behalf of the entire team of HGI Trivandrum, I look forward to welcoming you back soon. Stay Inspired! Best Regards, Shakti Singh

10/10 Excellent

Abraham

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice and friendly staff, excellent food and service.
Séjour de 2 nuits en janvier 2022
Réponse de Paul le 27 janv. 2022
Dear Mr. Abraham, Thank you very much for choosing Hilton Garden Inn, Trivandrum and taking the time to share your experience! We make every effort to make your visit a truly inspired one and we are delighted that we have been successful in achieving this during your recent visit. Glad you enjoyed the services and offerings. On behalf of the entire team of HGI Trivandrum, I look forward to welcoming you back soon. Stay Inspired! Best Regards, Shakti Singh

8/10 Bien

Sanjay

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2021
Réponse de Paul le 20 déc. 2021
Dear Mr. Sanjay, Thank you very much for choosing Hilton Garden Inn, Trivandrum and taking the time to share your experience! We make every effort to make your visit a truly inspired one and we are delighted that we have been successful in achieving this during your recent visit. Glad you enjoyed the services and offerings. On behalf of the entire team of HGI Trivandrum, I look forward to welcoming you back soon. Stay Inspired!

10/10 Excellent

ARAVIND

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en novembre 2021
Réponse de Paul le 12 nov. 2021
Dear Mr. Aravind, Thank you very much for choosing Hilton Garden Inn, Trivandrum and taking the time to share your experience! We make every effort to make your visit a truly inspired one and we are delighted that we have been successful in achieving this during your recent visit. Glad you enjoyed the services and offerings. On behalf of the entire team of HGI Trivandrum, I look forward to welcoming you back soon. Stay Inspired! Best Regards, Shakti Singh