Avis sur Bianco Olympico Beach Resort - All Inclusive
Bianco Olympico Beach Resort - All Inclusive
Ormilia, Polygyros, Central Macedonia
Avis
7,4
Bien
7,2/10
Propreté
8,6/10
Personnel et service
5,0/10
Équipements
7,0/10
Infrastructures et conditions de l’hébergement
5,8/10
Écoresponsabilité
Avis
18 sept. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 7 nuits en septembre 2022
Réponse de Bianco Olympico Team le 9 nov. 2022
Dear Sejour parfait,Thank you for your rate and nice review. We are looking forward to hosting you again in the near future!Sincerely,
4/10 Médiocre
Nicolas
3 oct. 2023
Les points forts : Personnel et service et confort de la chambre
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Leve repelente, muitas moscas de lixo e pernilongo
Nicolas
Séjour de 1 nuit en octobre 2023
10/10 Excellent
Voyageur vérifié
5 août 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 1 nuit en août 2023
4/10 Médiocre
Nikolaos
17 sept. 2022
Les points faibles : Propreté
Better to look other alternatives
Nikolaos
Séjour de 2 nuits en août 2022
Réponse de Bianco Olympico Team le 9 nov. 2022
Dear Mr Nikolaos,Thank you for the time to upload your personal opinion regarding your recent visit to our hotel.Every observation is valuable for us because we can improve our services and facilities.We wish you all the best!Sincerely,
8/10 Bien
G
14 sept. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Peaceful and relaxing
G
Séjour de 11 nuits en août 2021
Réponse de Bianco Olympico Team le 9 nov. 2022
Dear G,Thank you for your kind rate and nice review. We wish you all the best.Sincerely
2/10 Horrible
Kristijan
Voyage en couple
11 sept. 2021
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Kristijan
Séjour de 7 nuits en août 2021
Réponse de Hotel Manager le 11 sept. 2021
Dear Mr. Kristijan greetings from the Sithonia peninsula,
We would like to thank you in advance for your comments in our will to get better with our services for the guests.
Cause i personally know the history of your stay let me kindly mention some things for that.
Upon your arrival your original reservation was for August 2021. You arrived in our hotel at July 2021, 01 month prior of your original reservation. That practical means that the rates between the 02 months are different cause of High & Middle season. In your case the diifference on the total amount was approxematelly 200 euro less than the money of your final arrival date. Either in that case we didn't charge you the amount of your original reservation, instead we had the right. Instead we did our best & deliver you the room type you have booked. On that moment i have to remind you that you appreciated our flexibility & the fact that instead of your mistake we moved proactively in order to serve & satisfy you & your wife.
On your first day during the night you went out of the hotel for dinner, as you informed the reception desk.
At the next day you came to meet me in order to inform me that you had food poison from the food of the hotel. I told you that this could not be possible, cause until that time we already had 2 inspections ( 01 from the company & 01 from the goverment ) with all the necessery measures which i explained to you that we take in the hotel, At last i told you that in case of food poisoning that could not happen only to you instead of the 240 people i had in the hotel on the specific period. Accordinagly i would believe that something like this happened out of the hotel during your fisrt day of stay.
Allow me to tell you that we have plenty of choices for food either on breakfast, lunch or dinner that i explained to you on the spot, but in a negative & re-active way you denay to accept, instead of telling me that you will go out of the hotel to eat during your stay. At last but not least i told you that there was availability also for an a la minute cooking menu just for you & your wife in order to please you.You also denied that choice. As for the drinks, rooms, amenities e.t.c all of them are specifically clyrified due our official site with no consumptions to be made from someone.
This year we already upgraded quite few of our services & the next year in a good will we will upgrade more, always on a continuing will to upgrade the whole Bianco experience.
At last but not least i have to remind you your behavour in front of our front desk department & our Receptionist one of the last days of your stay, which was not at all appropriate & acceptable. Even in that case i approached you in order to discuss with you & calm down, knoing that you are in a hotel & not on the greed.
At last i would like to remind you that you dind't pay the taxes for your stay, as everyone is doing due to the law of Greece - you have been informed for that upon your arrival ( is
10/10 Excellent
Voyageur vérifié
Voyage en famille
29 sept. 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Lovely little hotel
Voyageur vérifié
Séjour de 6 nuits en septembre 2020
Réponse de Reservations Manager le 29 sept. 2020
Dear Valued Guest,
Thank you for taking the time to share your feedback in regards to your recent stay with us. We are delighted to know that we were able to turn around your experience to be a memorable one. Feedback such as yours only helps us move further towards our goal of ensuring that all our guests have a memorable experience while experiencing Bianco daily life.
We sincerely appreciate your kind compliments to our staff. We certainly look forward to welcoming you back to the hotel in the not too distant future.
Kind regards,
Bianco Olympico Team
10/10 Excellent
CHRIS
21 sept. 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Goid value
CHRIS
Séjour de 1 nuit en septembre 2020
Réponse de Reservations Manager le 21 sept. 2020
Dear CHRIS,
Thank you for taking the time and effort to post a personal review here. We are delighted to note that you found our overall service and facilities to your satisfaction, as this is what we strive to achieve at all times.
We do look forward to welcoming you back to Bianco Olympico, in the not too distant future. Sincerely yours, Bianco Team
10/10 Excellent
Voyageur vérifié
Voyage en groupe
8 sept. 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
fantastisk!
Voyageur vérifié
Séjour de 5 nuits en septembre 2020
Réponse de Reservations Manager le 11 sept. 2020
Dear Anonymous,
Thank you for taking the time and effort to post a personal review here.
We are delighted to note that you found our overall service and facilities to your satisfaction, as this is what we strive to achieve at all times.
We hope that the issue with our beach is something temporary and on your next visit you could enjoy it at the maximum.
We do look forward to welcoming you back to Bianco Olympico, in the not too distant future.
Sincerely yours,
Bianco Team
6/10 Satisfaisant
Pia
9 oct. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
So so la la; ich würde nicht mehr da buchen
Pia
Séjour de 7 nuits en septembre 2019
Réponse de Bianco Olympico le 10 oct. 2019
Dear Ms Pia,
Greetings from sunny Halkidiki.
First of all, we would like to thank you for choosing our hotel for your stay.
We do really appreciate your comment and your review, we will take under consideration your lovely comment.
We wish you all the best!
6/10 Satisfaisant
Voyageur vérifié
Voyage en famille
6 oct. 2019
Les points forts : Personnel et service
Voyageur vérifié
Séjour de 3 nuits en octobre 2019
Réponse de Bianco Olympico le 7 oct. 2019
Dear Valued Guest, Thank you for your rate and for your comments. Best regards,
10/10 Excellent
Ivaylo
29 sept. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Ivaylo
Séjour de 3 nuits en septembre 2019
Réponse de Bianco Olympico le 30 sept. 2019
Dear Valued Guest, Thank you for your rate and for your comments.
Best regards,
8/10 Bien
Voyageur vérifié
Voyage en couple
5 sept. 2019
Les points forts : Personnel et service et équipements
Voyageur vérifié
Séjour de 8 nuits en août 2019
Réponse de Bianco Olympico le 5 sept. 2019
Dear Valued Guest, Thank you for your rate and for your comments. Best regards, Bianco Olympico
6/10 Satisfaisant
Voyageur vérifié
25 août 2019
Les points forts : Personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 5 nuits en août 2019
Réponse de Kyra le 26 août 2019
Dear Valued Guest,
Thank you for your rate and for your comments.
Best regards, Bianco Olympico
8/10 Bien
despina
7 août 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
despina
Séjour de 3 nuits en août 2019
Réponse de Bianco Olympico Team le 9 nov. 2022
Dear Mr despina, Thank you for your rate and all the comments. We wish you all the best.
6/10 Satisfaisant
Okay
4 août 2019
Les points forts : Propreté et personnel et service
konum iyi değil, sarti ye gidin :)
Okay
Séjour de 2 nuits en juillet 2019
Réponse de Kyra le 26 août 2019
Dear Mr Okay,
Thank you for your rate and all the comments.
We wish you all the best.
Bianco Olympico
10/10 Excellent
Chris
22 juil. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Εντυπωσιακή εξυπηρέτηση
Chris
Séjour de 6 nuits en juillet 2019
Réponse de Bianco Olympico Team le 9 nov. 2022
Dear Mr Chris , Thank you for your rate and all the comments. We wish you all the best.
4/10 Médiocre
Voyageur vérifié
1 juil. 2019
Les points forts : Personnel et service
Les points faibles : Propreté
Voyageur vérifié
Séjour de 7 nuits en juin 2019
Réponse de Bianco Olympico le 26 août 2019
Dear Valued Guest,
Thank you for your rate, your comments will be taken into consideration.
We wish you all the best.