Avis
6,0
5,6/10
Propreté
7,6/10
Personnel et service
6,0/10
Équipements
6,0/10
Infrastructures et conditions de l’hébergement
8,0/10
Écoresponsabilité
Avis
13 juil. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en juillet 2021
2/10 Horrible
Voyageur vérifié
Voyage d’affaires
13 sept. 2019
Les points faibles : Propreté
Voyageur vérifié
Séjour de 3 nuits en septembre 2019
6/10 Satisfaisant
Voyageur vérifié
21 août 2019
Voyageur vérifié
Séjour de 1 nuit en août 2019
4/10 Médiocre
Eamonn
11 août 2019
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
One Night in Devon
Eamonn
Séjour de 1 nuit en août 2019
Réponse de Manager le 12 août 2019
Thanks for your feedback. We are addressing the bed number in the dorm in which you stayed as we had originally put an extra bunk bed in there in order to accommodate a large group who were happy with it so decided to keep it this way. Not sure what your issue was regarding the communal area closing at 11pm and you accept you were aware of this. We rope off this area at 11pm which really should have been an extra deterrent to entering, regardless of who was in the communal area. We need time to clean it and prepare for the complimentary breakfast we provide and I’m sure you wouldn’t appreciate a dirty communal area? We also need to sleep so don’t really want to be cleaning through the night, hence the reason for having a sensible closing time for all. All staff are always very courteous to guests and I got the feeling that because you were reminded that the communal area was closed, you didn’t like it so have decided to go down the “staff were rude” route, which is disappointing as we like fair and honest feedback. We appreciate positive and negative feedback as long as it’s honest and fair.
10/10 Excellent
Antoni
22 juin 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Antoni
Séjour de 1 nuit en juin 2019
Réponse de Karen & James le 24 juin 2019
Thank you for the Review. It was great to meet you and a pleasure to have you as a guest.