Salon du hall

Avis sur Moxy Plymouth

3.5 out of 5
Moxy Plymouth
14 MILLBAY ROAD, Plymouth, England

Avis

9,4

Exceptionnel

Note des voyageurs de 10 (Excellent), d’après 104 avis sur 144." "
Note des voyageurs de 8 (Bien), d’après 34 avis sur 144." "
Note des voyageurs de 6 (Satisfaisant), d’après 3 avis sur 144." "
Note des voyageurs de 4 (Médiocre), d’après 1 avis sur 144." "
Note des voyageurs de 2 (Horrible), d’après 2 avis sur 144." "

9,8/10

Propreté

9,4/10

Personnel et service

9,4/10

Équipements

9,8/10

Infrastructures et conditions de l’hébergement

9,4/10

Écoresponsabilité

Avis

8/10 Bien

Gildas

Séjour de 1 nuit en février 2024
Réponse de The Moxy Crew le 21 mars 2024
Thank you Gildas for your positive review! We hope to see you again in the future :)

10/10 Excellent

Jon

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent hotel within easy walking distance of the main sites of Plymouth. Our room was also excellent as was the breakfast. Great place to stay in Plymouth.
Séjour de 2 nuits en mai 2024

8/10 Bien

Christopher

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hotel was very welcoming and a lovely relaxed social area. Only issue we experienced was that the AC in thecroom was stuck on 27.5 degrees at it's hottest, and staff were unable solve the problem. Generally good service otherwise.
Séjour de 2 nuits en mai 2024
Réponse de Bertie le 17 mai 2024
Dear Christopher, On behalf of the entire hotel team, I want to thank you for sharing about your experience here at Moxy Plymouth. As a team we strive to provide our guests with a unique and positive experience and were glad we were able to provide this for you .It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our management team as a way of improving and celebrating the great guest experiences

8/10 Bien

Alan, Crewkerne

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mai 2024
Réponse de Bertie le 12 mai 2024
Dear Alan,On behalf of the entire hotel team, I want to thank you for sharing about your experience here at Moxy Plymouth.As a team we strive to provide our guests with a unique and positive experience and were glad we were able to provide this for you.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our management team as a way of improving and celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Robert Lapthorn

10/10 Excellent

Jose

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
---------
Séjour de 1 nuit en mai 2024
Réponse de Bertie le 12 mai 2024
Dear Jose,On behalf of the entire hotel team, I want to thank you for sharing about your experience here at Moxy Plymouth.As a team we strive to provide our guests with a unique and positive experience and were glad we were able to provide this for you.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our management team as a way of improving and celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Robert Lapthorn

10/10 Excellent

Jason

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Fantastic new build hotel. Fantastic eye for detail very well laid out and straightforward. We had everything we needed for our stay. Staff at reception were great explaining everything we needed to know. Only things that could have improved our stay, not having building/ site yard outside our window. And working out the underbed lighting was timed motion sensing quicker would have saved 20mins checking all the switches in the room to figure out which one we had left on. But great hotel would love to stay again.
Séjour de 1 nuit en mai 2024

10/10 Excellent

jesusa

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Conveniently located for walking around Plymouth.
Séjour de 2 nuits en avril 2024
Réponse de The Moxy Crew le 18 avr. 2024
Thank you Jesusa for such positive feedback. We really appreciate it! We hope to see you again in the future :)

10/10 Excellent

Colin

Voyage en groupe
Les points forts : Équipements
Very nice and new and staff so welcoming couldn't do enough for us
Séjour de 3 nuits en avril 2024
Réponse de Moxy Crew :) le 14 avr. 2024
Hi Colin! Thank you so much for your feedback, we really appreciate it. Hopefully we get to see you again soon!

10/10 Excellent

Wataru

Séjour de 1 nuit en avril 2024
Réponse de Bertie le 30 avr. 2024
Hello Thank you for taking the time to share your experience with us. We're thrilled to hear that you enjoyed your stay overall.Our team strives to provide a unique and comfortable experience for all our guests, and it's wonderful to know we hit the mark during your visit. We'll be sure to pass along your kind words to our staff.We hope to have the pleasure of welcoming you back on your next trip.Sincerely,BertieMoxy Crew

10/10 Excellent

Ras

Voyage en famille, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
A1 for the price location and facilities. Its trendy and upbeat.
Séjour de 3 nuits en mars 2024
Réponse de Moxy Crew le 6 avr. 2024
Hi Ras,Thank you for the positive review, we are thrilled that you enjoyed your stay at the Moxy Plymouth.We hope to see you again!

10/10 Excellent

Lee

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent all round
Séjour de 1 nuit en mars 2024
Réponse de The Moxy Crew le 31 mars 2024
Thank you Lee for a great review. We hope to see you again in the future!

10/10 Excellent

Janine

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great hotel, good location very clean rooms with everything you need (except a wardrobe, but for one night it was fine).
Séjour de 1 nuit en mars 2024
Réponse de Moxy Crew le 20 mars 2024
Hi JanineThanks for the great feedback!We hope to see you back at Moxy Plymouth soon.The Moxy Crew

10/10 Excellent

Kayleigh

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Moxy Crew le 11 mars 2024
Awesome to hear you enjoyed your Moxy Plymouth experience!We hope to see you again soon.The Moxy Crew

10/10 Excellent

Elaine

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Really great stay, close to pavilion and places to eat, no need to drive, great parking facilities
Séjour de 1 nuit en mars 2024
Réponse de Moxy Crew le 11 mars 2024
Hi Elaine,Awesome to here your enjoyed your Moxy Plymouth experience!We hope to see you again soonThe Moxy Crew

8/10 Bien

stephen

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good front area service staff. Nice and new with a funky vibe, within walking distance to the Barbarian. BUt no guitars at this one!
Séjour de 1 nuit en février 2024
Réponse de Moxy Crew le 26 févr. 2024
On behalf of the entire hotel team, I want to thank you for sharing about your Moxy Plymouth experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the crew as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback and we will look into adding guitars to our amenities.We hope to welcome you again soon.

8/10 Bien

John

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2024
Réponse de Moxy Crew le 26 févr. 2024
On behalf of the entire hotel team, I want to thank you for sharing about your Moxy Plymouth experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the crew as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Siumui

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Restaurant in hotel does not provide food after 9pm
Séjour de 1 nuit en février 2024
Réponse de The Moxy Crew le 24 févr. 2024
Thank you Siumui for the high score! If you choose to stay with us again in the future, we serve food till 10pm and have a 'grab & go' stand with snacks available to guests 24/7. Thanks!

10/10 Excellent

Nadia

Séjour de 1 nuit en février 2024
Réponse de The Moxy Crew le 24 févr. 2024
Thank you Nadia for leaving such a positive review. We really appreciate it!

10/10 Excellent

David

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2024
Réponse de Moxy Crew le 11 févr. 2024
Hi David,Thank you for the high rating! We really appreciate this. We hope to have you back again.

10/10 Excellent

Paul, weybridge

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
A fabulous hotel literally next door to the Plymouth Pavilion, so great for shows. Parking is via public car parks, which don't seem the safest but... That's life in a city I guess. The bar is open late for guests, with a welcome cocktail (at the time of our stay) and breakfast is nicely supplied and great value. Compared to similar hotels of the same price, I'd say it's easily the best I've had. I cannot fault our stay.
Séjour de 1 nuit en décembre 2023
Réponse de The Moxy Crew le 9 févr. 2024
Thank you Paul, for taking the time to leave such a positive review! We really appreciate your feedback and will pass this on to the rest of the team! We hope to see you again in the future!

10/10 Excellent

Sean

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Amazing Stay
Beautiful hotel, really lovely and new rooms
Séjour de 2 nuits en janvier 2024
Réponse de The Moxy Crew le 9 févr. 2024
Thank you Sean, for taking the time to leave such a positive review. We really appreciate it! We hope to see you again in the future.

10/10 Excellent

Jessica

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en janvier 2024
Réponse de The Moxy Crew le 9 févr. 2024
Thank you for taking the time to leave a positive review. We really appreciate it!

2/10 Horrible

Heather

Voyage d’affaires
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service et confort de la chambre
Motion sensor light On a bed? What next?!
Motion Sensor light bed is not ideal. I woke up at midnight didn’t get back to sleep till 4:30 because the light around the bed kept going on and off! I rang reception- all rooms have this motion sensor bed so they couldn’t move me. A few hours later I rang reception for room service as I would like to have a hot drink - room service is not provided. Also there is no car parking on site - you need to leave your car in a very unsafe looking car park. Wouldn’t recommend -no form of compensation was givens
Séjour de 1 nuit en janvier 2024
Réponse de Moxy Crew le 26 févr. 2024
Thank you for taking the time to share your valuable feedback regarding your recent visit to Moxy Hotel Plymouth. We sincerely appreciate your openness and honesty, as it helps us identify areas of improvement and deliver a better experience.Unfortunately, motion lighting under the beds is in all Moxy hotels worldwide and we understand that this isn't for everyone.If I could recommend you visiting the Marriott website, this will provide further information such as images and amenities included within Marriot branded hotels such as Moxy.Once again, thank you for your valuable feedback and for giving us the opportunity to learn and grow from this experience. We are dedicated to providing you with a memorable Moxy experience and look forward to welcoming you back soon.

10/10 Excellent

Dipa

Séjour de 1 nuit en janvier 2024
Réponse de The Moxy Crew le 9 févr. 2024
Thank you for taking the time to leave a positive review. We really appreciate it!

8/10 Bien

Nadia

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great hotel
Brand new hotel very nicely decorated, room ws clean , mattressvery comfortable.Staff very helpful and professionnal.Breakfasr is a buffet with plenty of choice . We picked this hotel as it is pet friendly to travel with our dog.
Séjour de 2 nuits en janvier 2024
Réponse de Bertie le 9 févr. 2024
Dear Nadia,On behalf of the entire hotel team, I want to thank you for sharing about your stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the crew as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,BertieReceptionist

10/10 Excellent

Sophie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great night’s sleep
Very easy, perfect location. Dog was with us and not restricted to the room. Mind the daily pet charge! Very clean and comfortable.
Séjour de 1 nuit en janvier 2024
Réponse de The Moxy Crew le 9 févr. 2024
Thank you Sophie, for taking the time to leave such a positive review! We really appreciate your feedback and are happy to hear you enjoyed your stay with your dog. We hope to see you again in the future!

8/10 Bien

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good value for money
The hotel is in a convenient location for the Hoe and the town centre and has everything you would need for a short stay. The bar area is comfortable and has games available and provides a good breakfast. The room was comfortable and had everything you needed.
Séjour de 1 nuit en décembre 2023
Réponse de The Moxy Crew le 9 févr. 2024
Thank you for taking the time to leave such a positive review! We really appreciate your feedback and hope to see you again in the future!

10/10 Excellent

bradley

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Absolutely amazing, especially the service
Séjour de 1 nuit en décembre 2023
Réponse de Moxy Crew le 24 déc. 2023
Hi Bradley,Thank you for your positive feedback!We hope to welcome you back to Moxy Plymouth again soon.The Moxy Crew

8/10 Bien

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Impressive accommodation.
Relaxing, comfortable stay. The greeting from the staff memeber was outstanding
Séjour de 1 nuit en décembre 2023
Réponse de Nick le 16 déc. 2023
Hi,Thank you so much for taking the time to review your stay with us. We're so happy to read that you enjoyed your stay and were happy with our staff service. We hope to see you again soon.Best,NickAssistant Captain

8/10 Bien

Chris

Séjour de 1 nuit en décembre 2023
Réponse de Nick le 16 déc. 2023
Hi Chris,Thank you for taking the time to rate your stay. We're happy to see that you were able to give us a strong score; if you have any comments on areas where we could improve, please do reach out.Best,NickAssistant Captain

10/10 Excellent

S

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great hotel
Hotel was amazing clean and friendly staff easy access for the plymouth pavillions
Séjour de 1 nuit en décembre 2023
Réponse de Nick le 16 déc. 2023
Hi S, Thanks so much for the great comment and review. We're so happy to read that you enjoyed your stay with us, and we hope to welcome you back again soon.Best,NickAssistant Captain

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great hotel but not very quiet.
The Hotel was great, the room clean, tidy and well designed. We found the room to be quite noisy with the hum of the Aircon system even though we turned it right down.
Séjour de 1 nuit en décembre 2023
Réponse de Nick le 16 déc. 2023
Hi, Thank you so much for taking the time to review your stay with us. We're very happy that you enjoyed your time overall, although we apologise for any disturbance you faced. As our team is available 24/7 we would always invite guests to bring any issues to our attention so that we can do our best to resolve them as quickly as possible. Best,NickAssistant Captain

10/10 Excellent

David

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lovely hotel. Great staff, very clean. Great food and drink.
Séjour de 2 nuits en novembre 2023
Réponse de The Moxy Crew le 28 nov. 2023
Thank you David for leaving such a positive review. We really appreciate it! We hope to see you again in the future!

10/10 Excellent

Guy

Séjour de 1 nuit en novembre 2023
Réponse de Moxy Crew :) le 23 nov. 2023
Thanks for your scores Guy!

10/10 Excellent

Deborah

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en novembre 2023
Réponse de Moxy Crew :) le 17 nov. 2023
Thank you for your score, Deborah.

10/10 Excellent

I

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en novembre 2023
Réponse de Moxy Crew :) le 17 nov. 2023
Thank you for your feedback, we really appreciate it!

10/10 Excellent

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en octobre 2023
Réponse de Moxy Crew :) le 11 nov. 2023
Thank you!

10/10 Excellent

Gavin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The unique modern feel an environment is very pleasant an comforting!!
Séjour de 1 nuit en novembre 2023
Réponse de Moxy Crew le 6 nov. 2023
Hi Gavin, Thank you so much for the review! We hope to see you again!

10/10 Excellent

Muhammad, Luton

Séjour de 3 nuits en octobre 2023
Réponse de Moxy Crew le 22 nov. 2023
Hi Muhammed,Thank you for the review.We hope you stay again!Moxy Crew

8/10 Bien

Tony

Séjour de 1 nuit en novembre 2023
Réponse de Moxy Crew :) le 4 nov. 2023
Thank you, Tony. We hope to host you again soon :)

10/10 Excellent

Guy

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en octobre 2023
Réponse de The Moxy Crew le 2 nov. 2023
Thank you Guy, for your positive review. We really appreciate it. We hope to see you again here at Moxy Plymouth!

10/10 Excellent

Emma

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Modern Hotel very clean and welcoming
Simple rooms but very well decorated, clean and comfortable. Sound proofing seems good. Nice TV that you can connect your own streaming devices to. Great breakfast. No complaints at all. Thank you
Séjour de 1 nuit en octobre 2023
Réponse de Moxy Crew le 30 oct. 2023
Hi Emma, Thank you for the kind review!We hope you stay with us again,Moxy Crew

10/10 Excellent

Michael

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great hotel
Amazing hotel and not alot else I can say!!
Séjour de 1 nuit en octobre 2023
Réponse de KL le 28 oct. 2023
Thank you for taking the time to share your experience with us. We're thrilled to hear that you enjoyed your stay overall.Our team strives to provide a unique and comfortable experience for all our guests, and it's wonderful to know we hit the mark during your visit. We'll be sure to pass along your kind words to our staff.We hope to have the pleasure of welcoming you back on your next trip.

10/10 Excellent

cerys

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
5****
100 per cent recommendable. Will definitely return. Friendly, helpful sbd persinable staff. Rioms of high standRd. Went out of their way when i had a medicsl energency to ensure i was ok after
Séjour de 1 nuit en octobre 2023
Réponse de KL le 28 oct. 2023
Thank you for taking the time to share your experience with us. We're thrilled to hear that you enjoyed your stay overall.Our team strives to provide a unique and comfortable experience for all our guests, and it's wonderful to know we hit the mark during your visit. We'll be sure to pass along your kind words to our staff.We hope to have the pleasure of welcoming you back on your next trip.

10/10 Excellent

cerys

Séjour de 1 nuit en octobre 2023
Réponse de KL le 28 oct. 2023
Thank you for taking the time to share your experience with us. We're thrilled to hear that you enjoyed your stay overall.Our team strives to provide a unique and comfortable experience for all our guests, and it's wonderful to know we hit the mark during your visit. We'll be sure to pass along your kind words to our staff.We hope to have the pleasure of welcoming you back on your next trip.

10/10 Excellent

Sarah

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Amazing hotel - we will be back!
The whole experience from booking to checking out was fantastic. Amazing, clean, modern, friendly and quiet hotel. Fabulous room and facilities. Great food. Reasonably priced drinks and service with a smile throughout!!! If I had to moan about anything it would be the bathroom lock did not work. Did not alter the fact that I slept like a log, shower pressure good and lighting good for doing hair etc. room incredibly quiet. Warm and good air con! Absolutely loved our stay and for a hard to please traveller who can’t sleep anywhere but home that speaks volumes!!
Loaded wedges and Caesar salad in hotel
View from window. Room 303.
Séjour de 3 nuits en octobre 2023
Réponse de Moxy Crew le 23 oct. 2023
Hi Sarah, We are thrilled that you enjoyed your stay! We really hope to see you again! You will always be welcome in the Moxy Plymouth

10/10 Excellent

Sandra

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We have just returned from a 3 night stay at the Moxy And would highly recommend it as the staff are great really friendly and helpful can’t do enough for you, the rooms are really comfortable and clean
Séjour de 3 nuits en octobre 2023
Réponse de Moxy Crew le 20 oct. 2023
Hi Sandra, We are thrilled that you had a amazing stay with us at The Moxy Plymouth. We hope to see you again!

10/10 Excellent

Stephhen

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Amazing
What a hotel just fantastic from reception to the bedroom. The whole place spotless. The bedroom I could not fault the cleaning. The reception staff were lovely on arrival and checkout. I will be staying again.
Séjour de 1 nuit en octobre 2023
Réponse de Moxy Crew :) le 27 oct. 2023
Hi Stephhen! Thank you very much for your feedback. It has been shared with the team and we all very ,much appreciate it. We can't wait to host you again soon!

10/10 Excellent

H

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en octobre 2023
Réponse de Bertie le 7 oct. 2023
On behalf of the entire hotel team, I want to thank you for sharing about your stay with us at Moxy Plymouth .It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Bertie LapthornReceptionist

10/10 Excellent

Keith

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great surroundings, like the quirky feel and exceptional staff front of house
Séjour de 1 nuit en octobre 2023
Réponse de Moxy Crew :) le 6 oct. 2023
Hi Keith, thank you for your feedback. We appreciate it greatly.