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Avis sur Elfordleigh

3 out of 5
Elfordleigh
Colebrook, Plympton, Plymouth, England

Avis

8,6

Excellent

Note des voyageurs de 10 (Excellent), d’après 189 avis sur 377." "
Note des voyageurs de 8 (Bien), d’après 129 avis sur 377." "
Note des voyageurs de 6 (Satisfaisant), d’après 45 avis sur 377." "
Note des voyageurs de 4 (Médiocre), d’après 11 avis sur 377." "
Note des voyageurs de 2 (Horrible), d’après 3 avis sur 377." "

8,8/10

Propreté

9,0/10

Personnel et service

8,6/10

Équipements

8,2/10

Infrastructures et conditions de l’hébergement

7,6/10

Écoresponsabilité

Avis

8/10 Bien

andre

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
A recommander
Séjour de 1 nuit en juin 2023
Réponse de Martina Hadley le 6 juil. 2023
Dear Andre, Thank you so much for taking the time to score us a Nice high score, We are pleased to see you would recommend us here at Elfordleigh. We look forward to welcoming you back soon Kindest Regards, Martina Hadley

10/10 Excellent

Melanie

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Martina Hadley le 23 mai 2024
Dear melanie, Thank you so much for providing us with this amazing feedback. We do hope you don't leave it too long before your next visit. Kindest Regards, Martina

10/10 Excellent

Andy

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The staff were very attentive all day and it made for a very relaxing and enjoyable stay
Séjour de 3 nuits en mars 2024

8/10 Bien

Felicity

Voyage avec des animaux de compagnie, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The grounds of the property were beautiful and great that it is dog friendly! Unfortunately, due to noisy neighbours in the early hours of the morning (1am - 4am) and very thin walls/doors none of my group had a good night sleep at all! Spa facilities were a little outdated but very nice to have on site! I personally would not stay here again, but there were good aspects to the property.
Séjour de 1 nuit en mars 2024
Réponse de Martina Hadley le 28 avr. 2024
Dear Felicity, Thank you so much for taking the time to leave us with some feedback, I am sorry to hear your sleep was disturbed please be sure we do take this very seriously, and we will be sure to provide extra training for our night staff so this doesn't happen again.We do hope you come back and pay us another visit soon. Kindest Regards, Martina Hadley

6/10 Satisfaisant

jane

Voyage en famille
Les points forts : Propreté
Good and fun
We had a modestly enjoyable time however we are disheartened by the revelation that breakfast was not included. This was partially annoying as it would cost us £14 regardless of what we ordered and since we as a family prefer to soully have toast this price felt unreasonable due to it bring a set unchangeable price. However this was only a minute and inconvenient part of our vacation and rest of the hotel was throughoughly enjoyable and quite adiquate
Séjour de 2 nuits en février 2024

10/10 Excellent

David

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
We had a wonderful stay at the Elfordleigh.
Séjour de 3 nuits en janvier 2024

2/10 Horrible

Jonan Lee

Voyage d’affaires
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
AVOID.
Terrible, avoid at all costs, I was charged for facilities that did not work. No one had responded yet to refund me, I keep getting fobbed off.
Séjour de 1 nuit en décembre 2023

8/10 Bien

Keith

Les points forts : Propreté et personnel et service
Room extremely cold.
Séjour de 1 nuit en janvier 2024

6/10 Satisfaisant

Voyageur vérifié

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
Cold and very bad Wi-Fi
Maybe it’s the time of year but the hotel was cold. Heating came on at 5pm in bedroom but we had kids back before then as dark outside. Swimming pool was very cold and locals said we should mention it as no one listening to them. Bar area was freezing. They put in a small fan heater for us but we went back to our room with our food. Breakffast was expensive but tasted ok. Limited menu in evening in bar. Didn’t try restaurant as thought better to eat in Plymouth. People were lovely and helpful. Woke up to banging and chatting every morning from what I think was golfer’s underneath. Don’t go there if you want Wi-Fi as it was terrible throughout the hotel. Sad to say but we will return to Plymouth but not to this hotel.
Séjour de 3 nuits en janvier 2024

10/10 Excellent

James

Séjour de 1 nuit en janvier 2024

10/10 Excellent

Gayle

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2023

8/10 Bien

Neil

Séjour de 2 nuits en décembre 2023

8/10 Bien

Clare

Séjour de 1 nuit en novembre 2023

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en décembre 2023

6/10 Satisfaisant

Mark

Voyage d’affaires
Wifi is still poor
Séjour de 5 nuits en novembre 2023

10/10 Excellent

Greg

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The staff where all helpful and nothing was to much trouble
Séjour de 1 nuit en novembre 2023
Réponse de Martina Hadley le 20 nov. 2023
Good Morning Greg, Thank you so much for taking the time to leave us with some wonderful feedback, I will make sure your comments are passed onto our team. We do hope you don't leave it too long before coming back to visit us again. Kindest Regards, Martina Hadley Reception Manager

10/10 Excellent

Niamh

Séjour de 1 nuit en novembre 2023
Réponse de Martina Hadley le 20 nov. 2023
Dear Niamh, Thank you so much for an amazing high score of 10. We do hope we see you again soon.Kindest Regards,Martina Hadley Reception Manager

4/10 Médiocre

Mark

Les points faibles : Personnel et service
Séjour de 4 nuits en novembre 2023
Réponse de Martina Hadley le 20 nov. 2023
Dear Mark, Thank you so much for taking the time to leave us with some feedback. We do hope we see you again in the near future. Kindest Regards, Martina Hadley Reception Manager

8/10 Bien

lee

Séjour de 1 nuit en novembre 2023
Réponse de Martina Hadley le 20 nov. 2023
Dear Lee, Thank you for taking the time to leave us with some feedback, We do hope you enjoyed your stay here with us at Elfordleigh. We look forward to welcoming you back soon. Kindest Regards, Martina Hadley

10/10 Excellent

Etch

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
First time staying at this hotel and will definitely stay again. The room was tastefully decorated and the bed was comfortable. Staff were very helpful and was eager to please.
Séjour de 1 nuit en novembre 2023
Réponse de Martina Hadley le 11 nov. 2023
Dear Etch, Thank you so much for taking the time to leave us with some amazing feedback, We are so pleased to hear you enjoyed your stay here with us at Elfordleigh, Your kind comments will be passed on to our team. We really look forward to welcoming you back in the near future. Kindest Regards, Martina Reception Manager

8/10 Bien

Erik

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Rooms are clean, spacious and comfortable with good amenities. Excellent spa.
Séjour de 3 nuits en septembre 2023
Réponse de Martina Hadley le 23 oct. 2023
Dear Erik, Thank you so much for your kind words, I'm pleased to hear you enjoyed our spa. We do hope its not too long before you come back to pay us another visit. Kindest Regards, Martina Hadley (Reception Manager)

10/10 Excellent

Jo

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Lovely room in an amazing setting!
Séjour de 1 nuit en septembre 2023
Réponse de Martina Hadley le 19 oct. 2023
Dear Jo, Thank you so much for taking the time to leave us with such amazing feedback. We are so pleased to hear your room was lovely. We do hope you come back and visit us again soon. Kindest Regards, Martina Hadley ( Reception Manager)

10/10 Excellent

Richard

Séjour de 1 nuit en septembre 2023
Réponse de Martina Hadley le 1 oct. 2023
Dear Richard, Thank you so much for coming to stay here with us at Elfordleigh. We do hope we see you again soon. Kindest Regards, Martina Hadley

8/10 Bien

Tiago

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en septembre 2023
Réponse de Martina Hadley le 1 oct. 2023
Dear Tiago, Thank you for choosing to stay here at Elfordleigh, We do hope it wont be too long before you come and visit us again. Take careMartina Hadley

8/10 Bien

A

Séjour de 2 nuits en septembre 2023
Réponse de Martina Hadley le 1 oct. 2023
Dear A, Thank you for coming to stay here with us, We do hope to welcome you back soon. Warmest Regards, Martina Hadley

10/10 Excellent

Andrew

Séjour de 1 nuit en septembre 2023
Réponse de Martina Hadley le 1 oct. 2023
Dear Andrew, Thank you for coming to stay here with us at Elfordleigh, and also scoring us a lovey high score :) We do hope to welcome you back soon. Kindest regards, Martina Hadley

10/10 Excellent

Craig

Séjour de 1 nuit en septembre 2023
Réponse de Martina Hadley le 1 oct. 2023
Dear Craig, Thank you so much for choosing to come and stay here with us at Elfordleigh, We really do value your score :) we look forward to welcoming you back soon. Kindest Regards, Martina Hadley

6/10 Satisfaisant

Pawel

Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 2 nuits en août 2023
Réponse de Martina Hadley le 1 oct. 2023
Dear Pawel, Thank you for choosing to stay here with us at Elfordleigh, We do hope to welcome you back soon. Kindest Regards, Martina Hadley

8/10 Bien

Amanda

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Lovely work stay
stunning hotel and location, such a shame I did t get to fully enjoy the facilities. I would have loved to of used the spa on site but I arrived too late. the room was huge with a lovely view of the golf course, the bathroom was dated bit huge and water pressure was good, would of been nice to have some bubble bath. The only small criticism would be that service was slow at reception and breakfast, breakfast wasn’t very well advertised. all good and drinks I had were great though and the staff were friendly.
Veggie sausage bap
room service
Séjour de 1 nuit en août 2023
Réponse de Martina Hadley le 1 oct. 2023
Dear Amanda, Thank you for taking the time to leave us with some lovely feedback, We do appologise regarding the service and i will be sure to pass these comments on.Im pleased to hear you had a lovely work stay. we do hope you come back soon to take advantage of the spa facilities. we look forward to welocming you back in the future. Kindest Regards, Martina Hadley

8/10 Bien

Alan

Voyage en famille
Les points forts : Personnel et service
Séjour de 2 nuits en août 2023
Réponse de Martina Hadley le 1 oct. 2023
Dear Alan, Thank you so much for taking the time to leave us a lovely score :) We do hope it isnt too long before you come back and see us again. Kindest Regards, Martina Hadley

8/10 Bien

Patricia

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Walks around the area lovely Close to the moors
Séjour de 4 nuits en juillet 2023
Réponse de Martina Hadley le 1 août 2023
Good Afternoon Patrica, Thank you so much for taking the time to provide us with some feedback. Im super pleased to hear you enjoyed the walks around our grounds and areas. I do hope we can welocme you back soon, and enjoy and explore more of our area. I do hope it will be in the near future. Kindest Regards, Martina Hadley

6/10 Satisfaisant

Jeremy

Séjour de 2 nuits en juillet 2023

8/10 Bien

Jeason

Voyage d’affaires
Les points forts : Propreté et personnel et service
Les points faibles : Confort de la chambre
Séjour de 1 nuit en juillet 2023
Réponse de Martina Hadley le 1 août 2023
Dear Jeason, Thank you so much for taking the time to leave us with some feeback. we do hope you enjoyed your stay here with us at Elfordleigh. We also hope it wont be too long before you choose to stay with us again. Kindest Regards, Martina Hadley.

8/10 Bien

Christine

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Lovely location. Not far from Plymouth. Good pool and nice rooms
Séjour de 3 nuits en juillet 2023
Réponse de Martina Hadley le 1 août 2023
Dear Christine, Thank you so much for taking the time to leave us with some feedback. We are delighted to hear you enjoyed your stay here with us. We do look forward to welcoming you back in the near future. Kindest regards, Martina Hadley

8/10 Bien

Ross

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Beautiful grounds and the room was nice. Breakfast was a bit of a let down, as cooked options weren't great. But I understand that the kitchen was having work improvements, so I'm guessing the cooked buffet isn't a normal approach for breakfast. Overall, a pleasant stay.
Séjour de 1 nuit en juillet 2023
Réponse de Martina Hadley le 1 août 2023
Dear Ross, I would like to thank you for taking the time to provide us with some feedback. I am pleased to hear you enjoyed our grounds, they are lovely especially to walk around. I do apologise regarding breakfast, we were having some maintenance work carried out in our kitchen, to which we did have limited food available. I am pleased to say it is now fully completed :) We do hope you come back to visit us again in the near future. Kindest Regards, Martina Hadley

10/10 Excellent

Sally

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great sleep!
Slept very well. Grounds stunning. Food was great. Staff hospitable and friendly.
Séjour de 1 nuit en juillet 2023
Réponse de Martina Hadley le 17 juil. 2023
Dear Sally, Thank you so much for leaving us such lovely feedback, we are so pleased you had a great nights sleep here at Elfordleigh. Thank you for your lovely comments regarding the food and staff. I will be sure to pass them on. We look forward to welcoming you back here soon. Warmest Regards, Martina Hadley (Reception Manager)

8/10 Bien

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté et personnel et service
Good and some things could be better
This was my second stay. I had the same room and it was approximately £50 more and I had b&b both times! The wifi is poor and I struggled to work on it. I love being able to join the great gym class with Dan and the woodland walk is really lovely. The food in the brasserie is good but £29 for a steak is high. The room is dated but did the job
Séjour de 1 nuit en juillet 2023
Réponse de Martina Hadley le 17 juil. 2023
Dear Anonymous, Thank you so much for taking the time to leave us some feedback, Thank you for your kind words regarding the the Gym class with Dan, and the Brasserie food, I will be sure to pass it on. I'm sorry the WIFI was poor. Please be sure to let a member of staff know next time so we can help in any way we can to rectify that. We do hope this hasn't put you off from coming back for another visit. Kindest Regards, Martina Hadley (Reception Manager)

10/10 Excellent

Tina

Séjour de 3 nuits en juin 2023
Réponse de Martina Hadley le 28 juin 2023
Dear Tina, Thank you so much for such an incredable score. We do hope you get a chance to coome back and visit us again soon. Kindest Regards, Martina Hadley (Reception Manager)

10/10 Excellent

Mike

Séjour de 2 nuits en mai 2023
Réponse de Martina Hadley le 28 juin 2023
Dear Mike, Thank you for your wonderful score of 10. We certanly do try to make your stay as Perfect as we can :) we do hope to see you again in the near future. Kindest regards, Martina Hadley (Reception Manager)

10/10 Excellent

Darren

Séjour de 1 nuit en mai 2023
Réponse de Martina Hadley le 28 juin 2023
Good Afternoon Darren, I would likee to say a huge Thank you for choosing to stay with us and scoring us a high 10 :) We do hope you dont leave it too long before your next visit. Take care,Kindest Regards, Martina Hadley (Reception Manager)

10/10 Excellent

peter

Séjour de 1 nuit en mai 2023

10/10 Excellent

Debra

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Fabulous Hotel
Beautiful hotel. Lady at reception was amazing, helpful and very friendly- as soon as we’d checked you just knew the outstanding service shown by Lisa would be replicated by the whole team. Thank You.
Séjour de 1 nuit en avril 2023

10/10 Excellent

Nicholas

Voyage en famille
Les points forts : Propreté, personnel et service, confort de la chambre
Séjour de 1 nuit en avril 2023

10/10 Excellent

Julie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en avril 2023

10/10 Excellent

Justin, Solihull

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Lovely place to stay with great amenities and super staff
Séjour de 1 nuit en mars 2023

8/10 Bien

Jon

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en mars 2023

8/10 Bien

Charlotte

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en mars 2023

8/10 Bien

Mark

Voyage d’affaires
Les points forts : Propreté et personnel et service
Friendly!
Staff were very helpful and friendly. Overall I found the hotel dated and in need of a coat of paint and some repairs. The evening meal was very good , and buffet breakfast was fine.
Séjour de 1 nuit en mars 2023

8/10 Bien

Robert

Les points forts : Confort de la chambre
Séjour de 1 nuit en février 2023

10/10 Excellent

Peter

Séjour de 1 nuit en janvier 2023