Avis sur La Quinta Inn & Suites by Wyndham Plattsburgh
La Quinta Inn & Suites by Wyndham Plattsburgh
16 Plaza Blvd, Plattsburgh, NY
Avis
7,8
Bien
7,6/10
Propreté
8,2/10
Personnel et service
7,6/10
Équipements
7,4/10
Infrastructures et conditions de l’hébergement
7,4/10
Écoresponsabilité
Avis
Voyage en famille
12 mai 2024
Séjour de 1 nuit en mai 2024
4/10 Médiocre
Josée
Voyage en famille avec de jeunes enfants
11 mai 2024
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Josée
Séjour de 1 nuit en mai 2024
Réponse de Kevin le 11 mai 2024
Dear Josee,Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Plattsburgh. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.We appreciate you staying with us here at La Quinta Inn & Suites by Wyndham in Plattsburgh, NY. We also appreciate you as a valued guest of ours and sincerely hope that we have the opportunity to serve you again in the near future and show you that we can do a better job. Thank you for taking the time to give us some feedback from your stay and please know that I will share this feedback with my team and use it as a means for us to improve. We value the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Respectfully yours,Kevin MurnaneGeneral ManagerLa Quinta Inn & Suites
6/10 Satisfaisant
Guerla
Voyage en famille
10 mai 2024
Les points forts : Personnel et service
Les points faibles : Propreté
Guerla
Séjour de 1 nuit en mai 2024
Réponse de Kevin le 11 mai 2024
Dear Guerla,,Thank you so much for staying with us here at La Quinta Inn & Suites by Wyndham in Plattsburgh, NY and for taking the time to review our property on Expedia. It is nice to see that you enjoyed your stay here with us for the most part and that you had pleasant interactions with all of our amazing staff members here. Please know that I have addressed your concerns regarding the eggs served at breakfast with my team and we are currently working on a solution. Thank you very much for bringing this issue to our attention. We appreciate you as a valued guest of ours and sincerely hope that we have the opportunity to serve you again in the near future and show you that we can do an even better job serving you. Thank you for taking the time to give us some feedback from your stay and please know that I will share this feedback with my team and use it as a means for us to improve. Please know that we are here for you and if there is anything that we can do to make your future stay with us more enjoyable please do not hesitate to reach out.Respectfully yours,Kevin MurnaneGeneral ManagerLa Quinta Inns & Suites
10/10 Excellent
Gerard
Voyage en famille
9 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Gerard
Séjour de 1 nuit en mai 2024
Réponse de Kevin le 11 mai 2024
Dear Gerard,Thank you so much for staying with us here at La Quinta Inn & Suites by Wyndham in Plattsburgh, NY. We appreciate you as a valued guest of ours and sincerely hope that we have the opportunity to serve you again in the near future and show you that we can do a better job serving you. Thank you for taking the time to give us some feedback from your stay and please know that I will share this feedback with my team and use it as a means for us to improve. It is so nice to hear your encouraging comments about our amazing staff here at the La Quinta Inn & Suites in Plattsburgh, NY. We truly pride ourselves on our service and I am thrilled to hear that our staff tried to go above and beyond to accommodate all of your needs. I will be sure to share this positive feedback with them and I'm sure they will all be very appreciative.Please know that we are here for you and if there is anything that we can do to make your future stay with us more enjoyable please do not hesitate to reach out. Please know that I care and that we truly appreciate you as a guest of ours. Respectfully yours,Kevin MurnaneGeneral ManagerLa Quinta Inn & Suites
10/10 Excellent
Marie-Ève
Voyage en groupe
5 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Marie-Ève
Séjour de 1 nuit en mai 2024
Réponse de Kevin le 6 mai 2024
Dear Marie-Eve, Thank you so very much for choosing to stay with us here at the Plattsburgh La Quinta Inn & Suites by Wyndham. We sure do appreciate you as a valued guest of ours and hope that we have the opportunity to serve you again in the future.It is so nice to hear your encouraging words about our daily hot breakfast, heated pool & spa, and our clean accommodations here at the Plattsburgh La Quinta! We truly pride ourselves on service and I know when sharing this with my staff they will greatly appreciate it! We genuinely appreciate you Marie-Eve and from all of our team here at the La Quinta Inn & Suites by Wyndham in Plattsburgh, NY we give you our deepest gratitude for sharing your feedback and giving us an opportunity to continuously improve. Hope to serve you again soon and know that we are HERE FOR YOU!Sincerely,Kevin MurnaneGeneral Manager
10/10 Excellent
France
Voyage en groupe
3 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
France
Séjour de 1 nuit en mai 2024
Réponse de Kevin le 4 mai 2024
Dear France,Thank you so much for staying with us here at La Quinta Inn & Suites by Wyndham in Plattsburgh, NY. I am so delighted to see that you enjoyed your stay here with us! We appreciate you as a valued guest of ours and sincerely hope that we have the opportunity to serve you again in the near future and show you that we can do an even better job serving you. Thank you for taking the time to review your stay and please know that I will share any feedback with my team and use it as a means for us to improve. Please know that we are here for you and if there is anything that we can do to make your future stay with us more enjoyable please do not hesitate to let us know. Please know that I care and that we truly appreciate you as a guest of ours.Respectfully yoursKevin Murnane General Manager
10/10 Excellent
Daniele
Voyage en couple
2 mai 2024
Les points forts : Personnel et service
Daniele
Séjour de 1 nuit en mai 2024
Réponse de Kevin le 4 mai 2024
Dear Daniele, Thank you so much for staying with us here at La Quinta Inn & Suites by Wyndham in Plattsburgh, NY and for taking the time to review our property on Expedia. Please know that I do completely understand that you have concerns about the age of our property here. We have plans in the near future to give the interior and exterior a complete transformation. Please be patient with us as we work towards this goal of improving our product quality. Until then we will do whatever we possibly can to go above and beyond in the cleanliness and service departments to make sure that all of our valued guests such as yourself have an enjoyable stay here with us. We are here for you!We appreciate you as a valued guest of ours and sincerely hope that we have the opportunity to serve you again in the near future and show you that we can do an even better job serving you. Thank you for taking the time to give us some feedback from your stay and please know that I will share this feedback with my team and use it as a means for us to improve. Please know that we are here for you and if there is anything that we can do to make your future stay with us more enjoyable please do not hesitate to reach out. Please know that I care and that we truly appreciate you as a guest of ours.Respectfully yours,Kevin MurnaneGeneral ManagerLa Quinta Inn & Suites
4/10 Médiocre
Danny
Voyage en couple
30 avr. 2024
Les points faibles : Infrastructures et conditions de l’hébergement
Danny
Séjour de 1 nuit en avril 2024
Réponse de Kevin le 4 mai 2024
Thank you for taking the time to review your experience at La Quinta Inn & Suites by Wyndham Plattsburgh. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I really wish that I knew more about what caused you to have such a negative experience here so that I could work with my team members toward a solution. If you are able and willing to reach out with specific issues that left you with this sentiment, I assure you that I will do everything in my control to improve. It is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Kevin MurnaneGeneral Manager
10/10 Excellent
France Des
28 avr. 2024
Les points forts : Propreté et personnel et service
France Des
Séjour de 1 nuit en avril 2024
Réponse de Kevin le 4 mai 2024
Dear France,Thank you so much for staying with us here at La Quinta Inn & Suites by Wyndham in Plattsburgh, NY. I am so delighted to see that you enjoyed your stay here with us! We appreciate you as a valued guest of ours and sincerely hope that we have the opportunity to serve you again in the near future and show you that we can do an even better job serving you. Thank you for taking the time to review your stay and please know that I will share any feedback with my team and use it as a means for us to improve. Please know that we are here for you and if there is anything that we can do to make your future stay with us more enjoyable please do not hesitate to let us know. Please know that I care and that we truly appreciate you as a guest of ours.Respectfully yoursKevin Murnane General Manager
8/10 Bien
Elyse
27 avr. 2024
Elyse
Séjour de 1 nuit en avril 2024
Réponse de Kevin le 28 avr. 2024
Thank you so much for staying with us here at La Quinta Inn & Suites by Wyndham in Plattsburgh, NY. I am so delighted to see that you enjoyed your stay here with us! We appreciate you as a valued guest of ours and sincerely hope that we have the opportunity to serve you again in the near future and show you that we can do an even better job serving you. Thank you for taking the time to review your stay and please know that I will share any feedback with my team and use it as a means for us to improve. Please know that we are here for you and if there is anything that we can do to make your future stay with us more enjoyable please do not hesitate to let us know. Please know that I care and that we truly appreciate you as a guest of ours.Respectfully yoursKevin Murnane General Manager
8/10 Bien
Line
Voyage en groupe
19 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Line
Séjour de 1 nuit en avril 2024
Réponse de Kevin le 20 avr. 2024
Dear Line,Thank you so much for staying with us here at La Quinta Inn & Suites by Wyndham in Plattsburgh, NY and for taking the time to review our property on Expedia. It is nice to see that you enjoyed your stay here with us for the most part and that you had pleasant interactions with all of our amazing staff members here. Please know that I have addressed your concerns regarding the sign issues we are currently working on a solution. Thank you very much for bringing this issue to our attention. We appreciate you as a valued guest of ours and sincerely hope that we have the opportunity to serve you again in the near future and show you that we can do an even better job serving you. Thank you for taking the time to give us some feedback from your stay and please know that I will share this feedback with my team and use it as a means for us to improve. Please know that we are here for you and if there is anything that we can do to make your future stay with us more enjoyable please do not hesitate to reach out.Respectfully yours,Kevin MurnaneGeneral Manager
10/10 Excellent
lisbet
18 avr. 2024
lisbet
Séjour de 1 nuit en avril 2024
Réponse de Kevin le 11 mai 2024
Dear Lisbet,Thank you so much for staying with us here at La Quinta Inn & Suites by Wyndham in Plattsburgh, NY. I am so delighted to see that you enjoyed your stay here with us! We appreciate you as a valued guest of ours and sincerely hope that we have the opportunity to serve you again in the near future and show you that we can do an even better job serving you. Thank you for taking the time to review your stay and please know that I will share any feedback with my team and use it as a means for us to improve. Please know that we are here for you and if there is anything that we can do to make your future stay with us more enjoyable please do not hesitate to let us know. Please know that I care and that we truly appreciate you as a guest of ours.Respectfully yoursKevin Murnane General Manager La Quinta Inns & Suites
10/10 Excellent
Alain
11 avr. 2024
Alain
Séjour de 1 nuit en avril 2024
Réponse de Kevin le 12 avr. 2024
Dear Alain, Thank you for your support! We appreciate you as a guest of ours and hope to serve you again soon here at La Quinta Inns and Suites Plattsburgh, NY!Kevin Murnane General Manager
10/10 Excellent
Sylvain
Voyage en famille avec de jeunes enfants
30 mars 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Sylvain
Séjour de 1 nuit en mars 2024
Réponse de Kevin le 22 avr. 2024
Dear Sylvain,Thank you so much for staying with us here at La Quinta Inn & Suites by Wyndham in Plattsburgh, NY. We appreciate you as a valued guest of ours and sincerely hope that we have the opportunity to serve you again in the near future and show you that we can do a better job serving you. Thank you for taking the time to review your stay here with us at The La Quinta Inn and Suites in Plattsburgh, NY and for sharing your positive experience with others on Expedia. We are truly delighted that you had a pleasant time here with us. Thank you for taking the time to give us some feedback from your stay and please know that I will share this feedback with my team and use it as a means for us to improve. It is so nice to hear your encouraging comments about our convenient location here at the La Quinta Inn & Suites in Plattsburgh, NY. We are located directly off the interstate and indeed within walking distance to many nice shopping centers and restaurants. We are conveniently situated only one exit away from the Airport and we run daily shuttles for a small fee for our guests, too and from the Airport.Please know that we are here for you and if there is anything that we can do to make your future stay with us more enjoyable please do not hesitate to reach out. Respectfully yours,Kevin MurnaneGeneral Manager
6/10 Satisfaisant
Cinthia
Voyage en famille avec de jeunes enfants
24 mars 2024
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Cinthia
Séjour de 2 nuits en mars 2024
Réponse de Kevin le 22 avr. 2024
Dear Cinthia, Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Plattsburgh. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.I completely understand your frustrations and I will be the first person to extend a sincere apology. We are experiencing serious staffing issues and a lack of maintenance and housekeeping staff is right at the top of that list. There is no excuse for the issues that you encountered and I assure you that I will address these specifically with the team members that can help me get them under control. We will improve and we take your feedback very seriously. Please know that you can always contact me directly to talk about your concerns. I am aware of our shortcomings in this department and am trying to do my best to build a solid team for our future.Please know that we are here for you and if there is anything that we can do to make your future stay with us more enjoyable please do not hesitate to reach out to me directly. I am the new General Manager here at La Quinta Inn & Suites in Plattsburgh, NY and I am going to do everything in my power to help improve my guests' experiences and provide the highest caliber of service that we possibly can. Please know that I care and that we truly appreciate you as a guest of ours.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Respectfully yours,Kevin Murnane General ManagerLa Quinta Inn & Suites
10/10 Excellent
Eric
24 mars 2024
Eric
Séjour de 1 nuit en mars 2024
Réponse de Kevin le 22 avr. 2024
Dear Eric,Thank you so much for staying with us here at La Quinta Inn & Suites by Wyndham in Plattsburgh, NY. I am so delighted to see that you enjoyed your stay here with us! We appreciate you as a valued guest of ours and sincerely hope that we have the opportunity to serve you again in the near future and show you that we can do an even better job serving you. Thank you for taking the time to review your stay and please know that I will share any feedback with my team and use it as a means for us to improve. Please know that we are here for you and if there is anything that we can do to make your future stay with us more enjoyable please do not hesitate to let us know. Please know that I care and that we truly appreciate you as a guest of ours.Respectfully yours, Kevin MurnaneGeneral Manager
4/10 Médiocre
Joannie
16 mars 2024
Les points forts : Personnel et service
Les points faibles : Propreté
Joannie
Séjour de 1 nuit en mars 2024
Réponse de Kevin le 18 mars 2024
Dear Joannie,Thank you for taking the time to review your experience at La Quinta Inn & Suites by Wyndham Plattsburgh. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I really wish that I knew more about what caused you to have such a negative experience here so that I could work with my team members toward a solution. If you are able and willing to reach out with specific issues that left you with this sentiment, I assure you that I will do everything in my control to improve. It is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Kevin MurnaneGeneral Manager
10/10 Excellent
Katia
Voyage en groupe
16 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Katia
Séjour de 1 nuit en mars 2024
Réponse de Kevin le 18 mars 2024
Dear Katia, Thank you so very much for choosing to stay with us here at the Plattsburgh La Quinta Inn & Suites by Wyndham. We sure do appreciate you as a valued guest of ours and hope that we have the opportunity to serve you again in the future. Thank you for taking the time to review our hotel on Expedia.com and give us your feedback.It is so nice to hear your encouraging words about our served daily hot breakfast, heated pool & spa, and our welcoming staff! We truly pride ourselves on service and our team has spent the last few months working hard to make our breakfast selection the best it can be. I will be sure to share your feedback with them and I know they will truly appreciate it!We genuinely appreciate you _____ and from all of our team here at the La Quinta Inn & Suites by Wyndham in Plattsburgh, NY we give you our deepest gratitude for sharing your feedback and giving us an opportunity to continuously improve. Hope to serve you again soon and know that we are HERE FOR YOU!Sincerely,Kevin MurnaneGeneral Manager
6/10 Satisfaisant
Anne-Marie
Voyage en famille
12 mars 2024
Les points forts : Personnel et service
Anne-Marie
Séjour de 1 nuit en mars 2024
Réponse de Kevin le 18 mars 2024
Dear Anne-Marie, Thank you so very much for choosing to stay with us here at the Plattsburgh La Quinta Inn & Suites by Wyndham. We sure do appreciate you as a valued guest of ours and hope that we have the opportunity to serve you again in the future.It is so nice to hear your encouraging words about our served daily hot breakfast! Especially our hot coffee. Our team here has spent months working to expand our offerings and to improve our valued guests’ breakfast experience. Our breakfast staff, Peg and Mihaly, work hard to accommodate all dietary wants/needs and see what works best for our guests. I will be sure to share your feedback with them, they will truly appreciate it!We genuinely appreciate you and from all of our team here at the La Quinta Inn & Suites by Wyndham in Plattsburgh, NY we give you our deepest gratitude for sharing your feedback and giving us an opportunity to continuously improve. Hope to serve you again soon and know that we are HERE FOR YOU!Sincerely,Kevin MurnaneGeneral Manager
8/10 Bien
Rene
Voyage en famille
10 mars 2024
Rene
Séjour de 1 nuit en mars 2024
Réponse de Kevin le 11 mars 2024
Dear Rene,Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Plattsburgh. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.We appreciate you staying with us here at La Quinta Inn & Suites by Wyndham in Plattsburgh, NY. We also appreciate you as a valued guest of ours and sincerely hope that we have the opportunity to serve you again in the near future and show you that we can do a better job. Thank you for taking the time to give us some feedback from your stay and please know that I will share this feedback with my team and use it as a means for us to improve. I am the new General Manager here at La Quinta Inn & Suites in Plattsburgh, NY and I am going to do everything in my power to help improve my guests' experiences and provide the highest caliber of service that we possibly can. Please know that I care and that we truly appreciate you as a guest of ours. We value the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Respectfully yours,Kevin MurnaneGeneral ManagerLa Quinta Inn & Suites
10/10 Excellent
Benjamin, Saint-Hyacinthe
6 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Benjamin
Séjour de 1 nuit en mars 2024
Réponse de Kevin le 10 mars 2024
Dear Benjamin,Thank you so much for staying with us here at La Quinta Inn & Suites by Wyndham in Plattsburgh, NY. I am so delighted to see that you enjoyed your stay here with us! We appreciate you as a valued guest of ours and sincerely hope that we have the opportunity to serve you again in the near future and show you that we can do an even better job serving you. Thank you for taking the time to review your stay and please know that I will share any feedback with my team and use it as a means for us to improve. Please know that we are here for you and if there is anything that we can do to make your future stay with us more enjoyable please do not hesitate to let us know. Please know that I care and that we truly appreciate you as a guest of ours.Respectfully yours, Kevin MurnaneGeneral Manager
10/10 Excellent
Caroline
1 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Caroline
Séjour de 1 nuit en février 2024
Réponse de Kevin le 3 mars 2024
Dear Caroline,Thank you so much for staying with us here at La Quinta Inn & Suites by Wyndham in Plattsburgh, NY. I am so delighted to see that you enjoyed your stay here with us! We appreciate you as a valued guest of ours and sincerely hope that we have the opportunity to serve you again in the near future and show you that we can do an even better job serving you. Thank you for taking the time to review your stay and please know that I will share any feedback with my team and use it as a means for us to improve. Please know that we are here for you and if there is anything that we can do to make your future stay with us more enjoyable please do not hesitate to let us know. Please know that I care and that we truly appreciate you as a guest of ours.Respectfully yours, Kevin MurnaneGeneral Manager
8/10 Bien
Dany
Voyage en couple
26 févr. 2024
Les points forts : Propreté, personnel et service, équipements
Dany
Séjour de 2 nuits en février 2024
Réponse de Kevin le 10 mars 2024
Dear Dany,Thank you so much for staying with us here at La Quinta Inn & Suites by Wyndham in Plattsburgh, NY. I am so delighted to see that you enjoyed your stay here with us! We appreciate you as a valued guest of ours and sincerely hope that we have the opportunity to serve you again in the near future and show you that we can do an even better job serving you. Thank you for taking the time to review your stay and please know that I will share any feedback with my team and use it as a means for us to improve. Please know that we are here for you and if there is anything that we can do to make your future stay with us more enjoyable please do not hesitate to let us know. Please know that I care and that we truly appreciate you as a guest of ours.Respectfully yours, Kevin Murnane
10/10 Excellent
jean-marc
5 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
jean-marc
Séjour de 1 nuit en janvier 2024
Réponse de Kevin le 9 févr. 2024
Dear Jean-Marc, Thank you so much for staying with us here at La Quinta Inn & Suites by Wyndham in Plattsburgh, NY. I am so delighted to see that you enjoyed your stay here with us! We appreciate you as a valued guest of ours and sincerely hope that we have the opportunity to serve you again in the near future and show you that we can do an even better job serving you. Thank you for taking the time to review your stay and please know that I will share any feedback with my team and use it as a means for us to improve. Please know that we are here for you and if there is anything that we can do to make your future stay with us more enjoyable please do not hesitate to let us know. Please know that I care and that we truly appreciate you as a guest of ours.Respectfully yours, Kevin MurnaneGeneralManager
10/10 Excellent
Hugo
9 janv. 2024
Hugo
Séjour de 1 nuit en décembre 2023
Réponse de Kevin le 22 janv. 2024
Dear Hugo ,Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Plattsburgh. It is always a pleasure to receive positive feedback.Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Kevin MurnaneGeneral ManagerLa Quinta Inn & Suites
8/10 Bien
Brahim
Voyage en famille avec de jeunes enfants
9 janv. 2024
Les points forts : Propreté et personnel et service
Brahim
Séjour de 1 nuit en janvier 2024
Réponse de Kevin le 26 janv. 2024
Thank you for your support! We appreciate you as a guest of ours and hope to serve you again soon here at La Quinta Inns and Suites Plattsburgh, NY!Kevin Murnane General Manager
8/10 Bien
Said
Voyage en famille avec de jeunes enfants
7 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Said
Séjour de 1 nuit en janvier 2024
Réponse de Kevin le 26 janv. 2024
Thank you so much for staying with us here at La Quinta Inn & Suites by Wyndham in Plattsburgh, NY. I am so delighted to see that you enjoyed your stay here with us! We appreciate you as a valued guest of ours and sincerely hope that we have the opportunity to serve you again in the near future and show you that we can do an even better job serving you. Thank you for taking the time to review your stay and please know that I will share any feedback with my team and use it as a means for us to improve. Please know that we are here for you and if there is anything that we can do to make your future stay with us more enjoyable please do not hesitate to let us know. Please know that I care and that we truly appreciate you as a guest of ours.Respectfully yours, Kevin MurnaneGeneral Manager
10/10 Excellent
Patricia
6 janv. 2024
Patricia
Séjour de 2 nuits en janvier 2024
Réponse de Kevin le 27 janv. 2024
Dear Patricia,Thank you so much for staying with us here at La Quinta Inn & Suites by Wyndham in Plattsburgh, NY. I am so delighted to see that you enjoyed your stay here with us! We appreciate you as a valued guest of ours and sincerely hope that we have the opportunity to serve you again in the near future and show you that we can do an even better job serving you. Thank you for taking the time to review your stay and please know that I will share any feedback with my team and use it as a means for us to improve. Please know that we are here for you and if there is anything that we can do to make your future stay with us more enjoyable please do not hesitate to let us know. Please know that I care and that we truly appreciate you as a guest of ours.Respectfully yours, Kevin MurnaneGeneral Manager
10/10 Excellent
Eric
4 janv. 2024
Eric
Séjour de 1 nuit en janvier 2024
Réponse de Kevin le 26 janv. 2024
Thank you for your support! We appreciate you as a guest of ours and hope to serve you again soon here at La Quinta Inns and Suites Plattsburgh, NY!Kevin Murnane General Manager
10/10 Excellent
Luc, St Jérôme
3 janv. 2024
Luc
Séjour de 1 nuit en janvier 2024
Réponse de Kevin le 26 janv. 2024
Thank you so much for staying with us here at La Quinta Inn & Suites by Wyndham in Plattsburgh, NY. I am so delighted to see that you enjoyed your stay here with us! We appreciate you as a valued guest of ours and sincerely hope that we have the opportunity to serve you again in the near future and show you that we can do an even better job serving you. Thank you for taking the time to review your stay and please know that I will share any feedback with my team and use it as a means for us to improve. Please know that we are here for you and if there is anything that we can do to make your future stay with us more enjoyable please do not hesitate to let us know. Please know that I care and that we truly appreciate you as a guest of ours.Respectfully yours, Kevin MurnaneGeneral Manager
8/10 Bien
isabelle audrey
31 déc. 2023
isabelle audrey
Séjour de 2 nuits en décembre 2023
Réponse de Kevin le 22 janv. 2024
Dear Isabelle Audrey,Thank you so much for staying with us here at La Quinta Inn & Suites by Wyndham in Plattsburgh, NY. I am so delighted to see that you enjoyed your stay here with us! We appreciate you as a valued guest of ours and sincerely hope that we have the opportunity to serve you again in the near future and show you that we can do an even better job serving you. Thank you for taking the time to review your stay and please know that I will share any feedback with my team and use it as a means for us to improve. Please know that we are here for you and if there is anything that we can do to make your future stay with us more enjoyable please do not hesitate to let us know. Please know that I care and that we truly appreciate you as a guest of ours.Respectfully yours, Kevin MurnaneGeneral ManagerLa Quinta Inn & Suites
2/10 Horrible
Marie-Christine
31 déc. 2023
Marie-Christine
Séjour de 1 nuit en décembre 2023
Réponse de Kevin le 3 févr. 2024
Dear Marie-Christine,Thank you for taking the time to review your experience at La Quinta Inn & Suites by Wyndham Plattsburgh. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I really wish that I knew more about what caused you to have such a negative experience here so that I could work with my team members toward a solution. If you are able and willing to reach out with specific issues that left you with this sentiment, I assure you that I will do everything in my control to improve. It is our hope that you will give us the opportunity to better serve you in the future.Kevin Murnane General Manager
10/10 Excellent
Kim
Voyage en famille, Voyage en couple
31 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Kim
Séjour de 1 nuit en décembre 2023
Réponse de Kevin le 22 janv. 2024
Dear Kim, Thank you so much for staying with us here at La Quinta Inn & Suites by Wyndham in Plattsburgh, NY. I am so delighted to see that you enjoyed your stay here with us! We appreciate you as a valued guest of ours and sincerely hope that we have the opportunity to serve you again in the near future and show you that we can do an even better job serving you. Thank you for taking the time to review your stay and please know that I will share any feedback with my team and use it as a means for us to improve. Please know that we are here for you and if there is anything that we can do to make your future stay with us more enjoyable please do not hesitate to let us know. Please know that I care and that we truly appreciate you as a guest of ours.Respectfully yours, Kevin MurnaneGeneral ManagerLa Quinta Inn & Suitesplattsburghlaquinta@gmail.com
8/10 Bien
Camille
Voyage en famille
30 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Camille
Séjour de 1 nuit en décembre 2023
Réponse de Kevin le 22 janv. 2024
Dear Camille,Thank you so much for staying with us here at La Quinta Inn & Suites by Wyndham in Plattsburgh, NY. I am so delighted to see that you enjoyed your stay here with us! We appreciate you as a valued guest of ours and sincerely hope that we have the opportunity to serve you again in the near future and show you that we can do an even better job serving you. Thank you for taking the time to review your stay and please know that I will share any feedback with my team and use it as a means for us to improve. Please know that we are here for you and if there is anything that we can do to make your future stay with us more enjoyable please do not hesitate to let us know. Please know that I care and that we truly appreciate you as a guest of ours.Respectfully yours, Kevin MurnaneGeneral ManagerLa Quinta Inn & Suitesplattsburghlaquinta@gmail.com
8/10 Bien
Eric
21 déc. 2023
Eric
Séjour de 1 nuit en décembre 2023
Réponse de Kevin le 26 janv. 2024
Thank you for your support! We appreciate you as a guest of ours and hope to serve you again soon here at La Quinta Inns and Suites Plattsburgh, NY!Kevin Murnane General Manager
8/10 Bien
jean-marc
Voyage en famille
17 déc. 2023
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
jean-marc
Séjour de 2 nuits en décembre 2023
Réponse de Kevin le 26 janv. 2024
Dear Jean-Marc,Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Plattsburgh. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.We appreciate you staying with us here at La Quinta Inn & Suites by Wyndham in Plattsburgh, NY. We also appreciate you as a valued guest of ours and sincerely hope that we have the opportunity to serve you again in the near future and show you that we can do a better job. Thank you for taking the time to give us some feedback from your stay and please know that I will share this feedback with my team and use it as a means for us to improve. I am the new General Manager here at La Quinta Inn & Suites in Plattsburgh, NY and I am going to do everything in my power to help improve my guests' experiences and provide the highest caliber of service that we possibly can. Please know that I care and that we truly appreciate you as a guest of ours. We value the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Respectfully yours,Kevin MurnaneGeneral ManagerLa Quinta Inn & Suites
10/10 Excellent
Pierre
5 déc. 2023
Pierre
Séjour de 2 nuits en décembre 2023
Réponse de Kevin le 27 janv. 2024
Dear Pierre,Thank you so much for staying with us here at La Quinta Inn & Suites by Wyndham in Plattsburgh, NY. I am so delighted to see that you enjoyed your stay here with us! We appreciate you as a valued guest of ours and sincerely hope that we have the opportunity to serve you again in the near future and show you that we can do an even better job serving you. Thank you for taking the time to review your stay and please know that I will share any feedback with my team and use it as a means for us to improve. Please know that we are here for you and if there is anything that we can do to make your future stay with us more enjoyable please do not hesitate to let us know. Please know that I care and that we truly appreciate you as a guest of ours.Respectfully yours, Kevin MurnaneGeneral Manager
10/10 Excellent
Micheline
Voyage en famille
4 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Micheline
Séjour de 2 nuits en décembre 2023
Réponse de Kevin le 27 janv. 2024
Dear kind sir or madam,Thank you so much for staying with us here at La Quinta Inn & Suites by Wyndham in Plattsburgh, NY. We appreciate you as a valued guest of ours and sincerely hope that we have the opportunity to serve you again in the near future and show you that we can do a better job serving you. Thank you for taking the time to review your stay here with us at The La Quinta Inn and Suites in Plattsburgh, NY and for sharing your positive experience with others on _____. We are truly delighted that you had a pleasant time here with us. Thank you for taking the time to give us some feedback from your stay and please know that I will share this feedback with my team and use it as a means for us to improve. It is so nice to hear your encouraging comments about our convenient location here at the La Quinta Inn & Suites in Plattsburgh, NY. We are located directly off the interstate and indeed within walking distance to many nice shopping centers and restaurants. We are conveniently situated only one exit away from the Airport and we run daily shuttles free of charge for our guests, too and from the Airport.Please know that we are here for you and if there is anything that we can do to make your future stay with us more enjoyable please do not hesitate to reach out. Respectfully yours,Kevin MurnaneGeneral Manager
6/10 Satisfaisant
Benoit
27 nov. 2023
Benoit
Séjour de 1 nuit en novembre 2023
8/10 Bien
mario
26 nov. 2023
mario
Séjour de 1 nuit en novembre 2023
10/10 Excellent
Mariette, Sainte-Adèle
Voyage en couple
18 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Mariette
Séjour de 1 nuit en novembre 2023
8/10 Bien
Patricia
12 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Patricia
Séjour de 2 nuits en novembre 2023
6/10 Satisfaisant
Lalla ghita
29 oct. 2023
Lalla ghita
Séjour de 1 nuit en octobre 2023
Réponse de Jessica LaDuke-HK Manager le 2 nov. 2023
Thank you for your ratings Lalla ghita! We are delighted to know that you enjoyed your stay with us and we hope to serve you soon. If there’s anything else we can do to make your next stay better, please don’t hesitate to reach out!
10/10 Excellent
jean-marc
Voyage en groupe
20 oct. 2023
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
jean-marc
Séjour de 1 nuit en octobre 2023
Réponse de Kevin le 22 oct. 2023
Dear Jean-Marc,Thank you so much for staying with us here at La Quinta Inn & Suites by Wyndham in Plattsburgh, NY. I am so delighted to see that you enjoyed your stay here with us! We appreciate you as a valued guest of ours and sincerely hope that we have the opportunity to serve you again in the near future and show you that we can do an even better job serving you. Thank you for taking the time to review your stay and please know that I will share any feedback with my team and use it as a means for us to improve. Please know that we are here for you and if there is anything that we can do to make your future stay with us more enjoyable please do not hesitate to let us know. Please know that we care and that we truly appreciate you as a guest of ours.Respectfully yours, Kevin MurnaneGeneral ManagerLa Quinta Inn & Suites
8/10 Bien
marie anne
15 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
marie anne
Séjour de 1 nuit en octobre 2023
Réponse de Kevin le 20 oct. 2023
Dear Marie Anne,Thank you so much for staying with us here at La Quinta Inn & Suites by Wyndham in Plattsburgh, NY. I am so delighted to see that you enjoyed your stay here with us! We appreciate you as a valued guest of ours and sincerely hope that we have the opportunity to serve you again in the near future and show you that we can do an even better job serving you. Thank you for taking the time to review your stay and please know that I will share any feedback with my team and use it as a means for us to improve. Please know that we are here for you and if there is anything that we can do to make your future stay with us more enjoyable please do not hesitate to let us know. I am the General Manager here at La Quinta Inn & Suites in Plattsburgh, NY and I am going to do everything in my power to help improve my guests' experiences and provide the highest caliber of service that we possibly can. Please know that I care and that we truly appreciate you as a guest of ours.Respectfully yours, Kevin MurnaneGeneral ManagerLa Quinta Inn & Suites
10/10 Excellent
Robert
9 oct. 2023
Robert
Séjour de 2 nuits en octobre 2023
Réponse de KEVIN le 30 oct. 2023
Thank you for your support! We appreciate you as a guest of ours and hope to serve you again soon here at La Quinta Inns and Suites Plattsburgh, NY!Kevin Murnane General Manager
8/10 Bien
veronique
4 oct. 2023
veronique
Séjour de 1 nuit en octobre 2023
Réponse de Jessica LaDuke-HK Manager le 2 nov. 2023
We appreciate your choice to stay with us, Veronique, and for sharing your thoughts through a 4/5 rating. Your feedback is important to us, and we're glad you had a good experience. If there are specific areas where you feel we could enhance your stay in the future, we'd love to hear your insights. We hope to have the pleasure of welcoming you back for a 5-star experience.
10/10 Excellent
Mireille
Voyage en couple
3 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Mireille
Séjour de 2 nuits en septembre 2023
Réponse de Jessica LaDuke-HK Manager le 2 nov. 2023
Thank you so much for the positive rating Mireille. We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We always strive to provide quality service and satisfaction to the guests. We look forward to having you back with us!
10/10 Excellent
Myriam
3 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Myriam
Séjour de 1 nuit en août 2023
Réponse de Jessica LaDuke-HK Manager le 2 nov. 2023
Thank you for taking the time to rate our hotel with 5 stars! We're thrilled to hear that you enjoyed your stay with us, Myriam, and that we met your expectations. We strive to provide exceptional service and amenities to all of our guests, and we're delighted that we could do so for you. We appreciate your feedback and hope to have the opportunity to welcome you back in the future for another outstanding stay!
4/10 Médiocre
Sophie
1 oct. 2023
Sophie
Séjour de 2 nuits en septembre 2023
Réponse de KEVIN le 30 oct. 2023
Thank you for taking the time to review your experience at La Quinta Inn & Suites by Wyndham Plattsburgh. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I really wish that I knew more about what caused you to have such a negative experience here so that I could work with my team members toward a solution. If you are able and willing to reach out with specific issues that left you with this sentiment, I assure you that I will do everything in my control to improve. It is our hope that you will give us the opportunity to better serve you in the future.