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Avis sur Best Western Plus Anaheim Orange County Hotel

2.5 out of 5
Best Western Plus Anaheim Orange County Hotel
Placentia, CA

Avis

8,8

Excellent

Note des voyageurs de 10 (Excellent), d’après 628 avis sur 1004." "
Note des voyageurs de 8 (Bien), d’après 216 avis sur 1004." "
Note des voyageurs de 6 (Satisfaisant), d’après 63 avis sur 1004." "
Note des voyageurs de 4 (Médiocre), d’après 35 avis sur 1004." "
Note des voyageurs de 2 (Horrible), d’après 62 avis sur 1004." "

9,0/10

Propreté

9,0/10

Personnel et service

8,6/10

Équipements

8,8/10

Infrastructures et conditions de l’hébergement

8,6/10

Écoresponsabilité

Avis

10/10 Excellent

Audrey Maude

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
très bon petit déjeuner et très calme comme hôtel
Séjour de 2 nuits en août 2023
Réponse de front desk agent le 3 sept. 2023
Thank you for your feedback. We appreciate you staying at our hotel.

8/10 Bien

BRUNO

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Plaisant
Hôtel très propre. Chambre assez spacieuse. Petit déjeuner correct. Dommage que le wifi dans la chambre soit trop faible voir absent par séquence.
Séjour de 1 nuit en septembre 2022
Réponse de Best Western PLUS Anaheim Orange County Hotel le 5 oct. 2022
Thank you for your stay.

8/10 Bien

Evan

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great place to stay
Séjour de 2 nuits en mai 2024
Réponse de Front Desk Agent le 26 mai 2024
Thank you for your feedback, We appreciate your stay with us.

10/10 Excellent

Maria

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Front Desk Agent le 26 mai 2024
Thank you for your feedback we appreciate your stay with us.

10/10 Excellent

Cathryn

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very clean, comfortable beds, Quiet
Séjour de 1 nuit en mai 2024
Réponse de Front Desk Agent le 23 mai 2024
We appreciate your feedback, thank you for staying with us.

10/10 Excellent

Patricia

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very welcoming staff. Great room!
Séjour de 1 nuit en mai 2024
Réponse de Front Desk Agent le 19 mai 2024
Thank you for your feedback. We appreciate your stay with us.

10/10 Excellent

Nicholas

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The front desk person was very friendly and welcoming. My room is clean and refreshing and affordable!
Séjour de 1 nuit en mai 2024
Réponse de Front Desk Agent le 19 mai 2024
Thank you for your feedback. We appreciate your stay with us.

10/10 Excellent

Paul

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The motel is located near the 57 freeway in an industrial area. The facility is clean, modern and quiet.found the staff unusually friendly and helpful, and the price was reasonable. The free breakfast was actually edible—real scrambled eggs, not powder, meats, espresso drinks, and many other selections. Beware—the motel is exquisitely hard to find. It is hidden behind a Denny's and the signage is minimal. Turn into the Denney’s parking lot. The bath tub could have used grip bars for those of us of a certain age. The bathwater was instantly hot even on the 3d. Floor—far too hot for human skin until turned down by more than half. You have been warned. The bathroom floor is also unusually slippery when wet. I’d recommend this facility for anyone.
Séjour de 3 nuits en mai 2024
Réponse de Front Desk Agent le 20 mai 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Charles

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
It can really jump up in price from time to time. As a guy who does service tech work for a company close by it would be nice to be able to count on the facility being affordable
Séjour de 1 nuit en mai 2024
Réponse de Front Desk Agent le 16 mai 2024
We appreciate your feedback, thank you for staying with us.

8/10 Bien

Roberto

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Looked very nice rooms were nice as well and they had a great breakfast
Séjour de 1 nuit en mars 2024
Réponse de Front Desk Agent le 14 mai 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Kristine

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
very nice rooms, clean. staff was very friendly. A
Séjour de 1 nuit en mai 2024
Réponse de Front Desk Agent le 11 mai 2024
We appreciate your feedback, thank you for staying with us.

10/10 Excellent

Gabriel

Les points forts : Propreté
Séjour de 1 nuit en mai 2024
Réponse de Front Desk Agent le 8 mai 2024
We appreciate your feedback, thank you for staying with us.

8/10 Bien

Thanh

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024

4/10 Médiocre

Esther

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Very loud, very noisy nighttime crew very rude
Séjour de 2 nuits en avril 2024
Réponse de Front Desk Agent le 28 avr. 2024
Thank you for taking the time to leave us a review of your recent stay at our hotel. Your feedback is incredibly valuable to us, as it helps us continuously improve and provide the best possible experience for our guests.

8/10 Bien

Jose

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good place
Séjour de 1 nuit en avril 2024
Réponse de Front Desk Agent le 23 avr. 2024
Thank you for your feedback, we appreciate your staying with us.

10/10 Excellent

Fernando

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The breakfast was good and there is a Dennys right next door. Convenient..
Séjour de 1 nuit en avril 2024
Réponse de Front Desk Agent le 22 avr. 2024
Thank you for your feedback, We appreciate your staying with us.

2/10 Horrible

Marta

Voyage en famille
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
The bathroom was stinky,unbearable smell.
Séjour de 1 nuit en avril 2024
Réponse de Front Desk Agent le 23 avr. 2024
Thank you for your feedback, we apologize for the inconvenience.

10/10 Excellent

Rebeca

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Front Desk Agent le 16 avr. 2024
Thank you for your feedback. We appreciate your staying with us.

10/10 Excellent

Jeffrey

Voyage d’affaires, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very clean and friendly helpful staff. The lady at the f front desk for check in was great. Had a wonderful and welcoming personality. Made us feel right at home.
Séjour de 1 nuit en avril 2024
Réponse de Front Desk Agent le 13 avr. 2024
We appreciate your feedback. Thank you for staying with us.

10/10 Excellent

Jeong

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very nice and they are very kind.
Séjour de 2 nuits en avril 2024
Réponse de Front Desk Agent le 13 avr. 2024
Thank you for your feedback. We appreciate your stay with us.

6/10 Satisfaisant

Manya

Les points faibles : Propreté
property fine but the traveler was charged and not mt card!!
Séjour de 1 nuit en avril 2024
Réponse de Front Desk Agent le 9 avr. 2024
Thank you for your feedback. We apologize for the inconvenience.

2/10 Horrible

Miguel

Séjour de 1 nuit en avril 2024
Réponse de Front Desk Agent le 27 avr. 2024
Thank you for your feedback, we appreciate your staying with us.

8/10 Bien

roxanne

Voyage en famille
Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Property was well kept
Séjour de 6 nuits en mars 2024
Réponse de Front Desk Agent le 9 avr. 2024
We appreciate your feedback, thank you for staying with us.

8/10 Bien

Esther

Voyage d’affaires
Les points forts : Propreté et équipements
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
April 25 your night staff about 830 is very rude. Very noisy.
Séjour de 1 nuit en mars 2024
Réponse de Front Desk Agent le 27 avr. 2024
We appreciate your feed back and apologize for the inconvenience.

10/10 Excellent

Sean

Séjour de 1 nuit en mars 2024
Réponse de Front Desk Agent le 19 avr. 2024
Thank You for your feedback. We appreciate your staying with us.

10/10 Excellent

rafat

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The hotel is in a quiet area, and not far from the freeway. It was clean.
Séjour de 3 nuits en mars 2024
Réponse de Front Desk Agent le 30 mars 2024
Thank you for your feedback, we appreciate your stay with us.

10/10 Excellent

Sarah

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I like that the hotel was quiet and always clean.
Séjour de 4 nuits en mars 2024
Réponse de Front Desk Agent le 27 mars 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Masayoshi

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Front Desk Agent le 30 mars 2024
Thank you for your feedback. We appreciate your stay with us.

10/10 Excellent

Antonio

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Front Desk Agent le 26 mars 2024
Thank you for taking the time to leave us a review of your recent stay at our hotel. Your feedback is incredibly valuable to us, as it helps us continuously improve and provide the best possible experience for our guests

8/10 Bien

Massimiliano, Los Angeles

Voyage d’affaires, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good stay
Séjour de 1 nuit en mars 2024
Réponse de Front Desk Agent le 21 mars 2024
Thank you for taking the time to leave us a review of your recent stay at our hotel. Your feedback is incredibly valuable to us, as it helps us continuously improve and provide the best possible experience for our guests.

10/10 Excellent

Diana

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We are so glad to have found this hotel. Check in and out were so easy. The people were so friendly and helpful. Our room was made every day that we were there and it was clean when we got there, the place is highly recommended.
Séjour de 4 nuits en mars 2024
Réponse de Front Desk Agent le 19 mars 2024
we appreciate your feedback. Thank you for staying with us.

10/10 Excellent

Aileen

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en décembre 2023
Réponse de Front Desk Agent le 19 mars 2024
Thank you for taking the time to leave us a review of your recent stay at our hotel. Your feedback is incredibly valuable to us, as it helps us continuously improve and provide the best possible experience for our guests. We look forward to welcoming you back to our hotel in the future

8/10 Bien

Stephen

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
No bell hop
Séjour de 3 nuits en mars 2024
Réponse de Front Desk Agent le 18 mars 2024
Thank you for your feedback. We appreciate your stay with us.

10/10 Excellent

Melissa, Tucson

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything was great. Staff very helpful and accommodating.
Séjour de 1 nuit en mars 2024
Réponse de General Manager le 13 mars 2024
Thank you for taking the time to leave us a review of your recent stay at our hotel. Your feedback is incredibly valuable to us, as it helps us continuously improve and provide the best possible experience for our guests. We look forward to welcoming you back to our hotel in the future

8/10 Bien

Olvia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I enjoyed the quiet silence in the hotel
Séjour de 1 nuit en mars 2024
Réponse de General Manager le 13 mars 2024
Thank you for taking the time to leave us a review of your recent stay at our hotel. Your feedback is incredibly valuable to us, as it helps us continuously improve and provide the best possible experience for our guests. We look forward to welcoming you back to our hotel in the future

8/10 Bien

Sally

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Left our phone chargers in the room and was disappointed that the cleaners didn’t return them to the front desk.
Séjour de 2 nuits en janvier 2024
Réponse de General Manager le 6 mars 2024
Thank you for taking the time to leave us a review of your recent stay at our hotel. Your feedback is incredibly valuable to us, as it helps us continuously improve and provide the best possible experience for our guests.We look forward to welcoming you back to our hotel in the future.

10/10 Excellent

Benvinda

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The hospitality of the staff was top notch
Séjour de 1 nuit en février 2024
Réponse de General Manager le 27 févr. 2024
Thank you for taking the time to leave us a review of your recent stay at our hotel. Your feedback is incredibly valuable to us, as it helps us continuously improve and provide the best possible experience for our guests.We look forward to welcoming you back to our hotel in the future.

10/10 Excellent

Can

Séjour de 2 nuits en février 2024
Réponse de General Manager le 27 févr. 2024
Thank you for taking the time to leave us a review of your recent stay at our hotel. Your feedback is incredibly valuable to us, as it helps us continuously improve and provide the best possible experience for our guests.We look forward to welcoming you back to our hotel in the future.

6/10 Satisfaisant

Jessica

Les points forts : Propreté et personnel et service
Good but …..
Me and my husband stayed here for an anniversary just because it was in the middle of all the things we would be doin on this trip. Employees were really nice nothing bad to say about that. Breakfast was ok the waffle maker saved it for us. the sheets on our bed were to small and kept coming off the edges every time we got on it. Now here’s the part that bothered me they gave us a free upgrade which was nice however the rooms ac leaked the entire trip and the first night and waking up all of my stuff that I had set on the floor next to the AC ( nice shoes. Really nice bags and some electronics) all were sitting in a puddle of water. Which cause damage to some of our items I let the desk know about the incident wasn’t upset they said they would fix it while we were out. wake up the next day and I step in a puddle again. Again not mad I let the front best know again and same thing they would fix when we were out. This AC leaked the whole time and this was supposed to be an upgrade. They offered to switch rooms on the last night of our stay abut that was an inconvenience to pack everything up to sleep in a room for one night so we passed. I with they would have given us a discount of some kind for that inconvenience and let down of an upgrade. Again I wasn’t upset that our stuff got ruin things happens but to say its an upgrade and get a puddle of by your feet every day was kinda disappointing I thought they would have done somethin since we were nice and make it up to us but no
Séjour de 3 nuits en février 2024
Réponse de General Manager le 27 févr. 2024
Thank you for taking the time to leave us a review of your recent stay at our hotel. Your feedback is incredibly valuable to us, as it helps us continuously improve and provide the best possible experience for our guests.We look forward to welcoming you back to our hotel in the future.

8/10 Bien

Anmar

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The facility and the staff was perfect , it’s just the area ,,
Séjour de 1 nuit en février 2024
Réponse de Front Desk Agent le 22 févr. 2024
Thank you for staying with us we appreciate your feedback.

10/10 Excellent

TRACY

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Secure entrance for elevator rides
Séjour de 2 nuits en février 2024
Réponse de General Manager le 20 févr. 2024
Thank you for taking the time to leave us a review of your recent stay at our hotel. Your feedback is incredibly valuable to us, as it helps us continuously improve and provide the best possible experience for our guests.We look forward to welcoming you back to our hotel in the future.

10/10 Excellent

Yesenia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de General Manager le 20 févr. 2024
Thank you for taking the time to leave us a review of your recent stay at our hotel. Your feedback is incredibly valuable to us, as it helps us continuously improve and provide the best possible experience for our guests.We are thrilled to hear that you enjoyed your stay with us. It is our goal to exceed the expectations of every guest, and we are delighted to know that we succeeded during your visit.Once again, thank you for choosing to stay with us and for sharing your experience. We look forward to welcoming you back to our hotel in the future.

8/10 Bien

July

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Alot nicer than i expected.
Séjour de 1 nuit en février 2024
Réponse de Front Desk Agent le 17 févr. 2024
We appreciate your feedback, Thank you for staying with us.

10/10 Excellent

Jose

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2024
Réponse de Front Desk Agent le 18 févr. 2024
Thank you for your feedback, we appreciate your stay with us.

10/10 Excellent

Benjamin

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I can not say enough nice things about this property! The staff was outstanding; friendly and professional. The room was very clean, comfortable and quiet. I highly recommend.
Séjour de 4 nuits en février 2024
Réponse de Front Desk Agent le 15 févr. 2024
We appreciate your feedback. Thank you for staying with us.

8/10 Bien

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
The hotel is conveniently located, close to a freeway, but not too close. It’s usually quiet & clean. Breakfast is not their strong suit…
Séjour de 1 nuit en février 2024
Réponse de Front Desk Agent le 15 févr. 2024
Thank you for your feedback. We appreciate your stay with us.

10/10 Excellent

Rodo

Voyage en famille, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
No me han regresado el depósito que se hace como garantía
Séjour de 3 nuits en février 2024
Réponse de Front Desk Agent le 11 févr. 2024
gracias por tus comentarios nos disculpamos por el inconveniente

10/10 Excellent

Kenny

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en février 2024
Réponse de Front Desk Agent le 10 févr. 2024
Thank you for your feedback. We appreciate your stay with us.

10/10 Excellent

John Charles

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very Nice Staff Great Chow for Breakfast ! Nice coffee machine in lobby. Excellent for price :-)
Séjour de 3 nuits en janvier 2024
Réponse de Front Desk Agent le 9 févr. 2024
Thank you for your feedback we appreciate your stay with us.

10/10 Excellent

Alcides, Miami Lakes

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff are very friendly and helpful
Séjour de 1 nuit en février 2024
Réponse de Front Desk Manager le 7 févr. 2024
Thank you for your feedback we appreciate your stay with us.