Hello Celine,Thank you for your review and for choosing to try our hotel. I'm so glad to hear that you enjoyed your stay with us. I hope you'll be back to visit soon to enjoy our incredible views.With Hospitality,Lulu LawagGuest Service Manager

Hello David,Thank you for your review. We look forward to welcoming you back again!Sincerely,The Shore Cliff Hotel Team

Camille,Thank you for staying with us, we hope to welcome you back for another visit in the future.With hospitality,Tina JenkinsGuest Services Supervisor

Thank you for staying with us and for sharing your review. I am glad to hear you enjoyed the amazing views our property has to offer. We appreciate your feedback and are continually improving our property to provide the best guest experience possible. We hope you will consider staying with us again in the future. With hospitality,Tina JenkinsGuest Services Supervisor

Hi Marianne,Thank you so much for sharing your feedback. We’re happy you enjoyed our amazing rooms and beautiful ocean views. We look forward to welcoming you back for another great visit.Sincerely,The Shore Cliff Hotel Team

Hi Ilana, Thank you so much for choosing to celebrate your honeymoon with us at Shore Cliff! We truly appreciate you taking the time to share your review, and we're delighted to hear that you had a wonderful experience. It was an absolute pleasure hosting you on such a special occasion. We wish you a lifetime of happiness together, and we hope to have the opportunity to welcome you back in the future for more memorable experiences.Sincerely,The Shore Cliff Hotel Team

Thank you for choosing to stay at our Shore Cliff Hotel. I am happy you enjoyed your visit and look forward to welcoming you back in the future.With Hospitality,Lulu LawagGuest Services Manager

Hello Raul,Thank you for your kind words! We're thrilled to hear that you enjoyed the beautiful view during your stay with us.We strive to provide our guests with memorable experiences, and it's wonderful to know that the view added to your enjoyment.We hope to have the pleasure of welcoming you back soon for another unforgettable stay!With Hospitality,Lulu LawagGuest Service Manager

Hello Lisa,Thank you so much for your wonderful review! We are delighted to hear that you and your dog enjoyed your stay at Shore Cliff.It's great to know that you appreciated our hot breakfast buffet and found the variety each morning to your liking. We are also pleased that your dog felt welcomed with the water bowl and blanket provided. Our team strives to make all our guests, including furry ones, feel at home.We’re thrilled that you enjoyed the ocean view from your room and that the renovations did not impact your stay. Your kind words about our updated rooms and amenities are much appreciated.Thank you for recommending our hotel, especially for families and pet owners. We look forward to welcoming you back on your next visit to Pismo Beach!With Hospitality,Lulu LawagGuest Service Manager

Hello JoAnne,Thank you for taking the time to share your experience with us. We are thrilled to hear that you enjoyed your stay and that the view, breakfast, and friendly staff made your visit enjoyable.It's wonderful to know that your dog had a great time as well, and we're glad you appreciated having fresh food available at breakfast. We apologize for the inconvenience with the A/C unit and the circuit breaker for the coffeemaker, but we're pleased to hear that our maintenance team was able to assist you promptly and politely.Your feedback is valuable to us, and we'll be sure to address the issue with the A/C unit to improve the experience for future guests. We look forward to welcoming you back for another wonderful stay!With Hospitality,Lulu LawagGuest Service Manager

Hello Ron,Thank you for sharing your feedback with us. We are pleased to hear that you loved the ocean view and found our staff friendly and helpful.We regret that the weather did not allow you to enjoy the balcony fully. Your comments about the parking fee and breakfast are noted, and we will review these aspects to see how we can improve the value and quality of our offerings.We also apologize for the condition of the elevator. We are currently looking into renovations and updates to enhance our facilities for a more pleasant guest experience.Thank you again for your insights, and we hope to welcome you back for a better stay in the future.With Hospitality,Lulu LawagGuest Service Manager

Hello Andrew,Thank you for your 4-star review! We're glad you had a positive experience with us. We look forward to welcoming you back and making your next stay even better!With Hospitality,Lulu LawagGuest Service Manager

Hello Bryan,Thank you for your wonderful review! We are delighted to hear that you enjoyed your stay with us.It's great to know that you loved the view of the beach and pier, as well as the robes and our mini gym. We are also pleased to hear that our staff made a positive impression on you. We strive to provide a comfortable and welcoming experience for all our guests, and your feedback means a lot to us.We look forward to welcoming you back soon for another enjoyable stay!With Hospitality,Lulu LawagGuest Service Manager

Hello David,Thank you for your kind review! We are delighted to hear that you enjoyed our great location and found your stay to be peaceful.Providing a serene and convenient environment for our guests is one of our top priorities, and it's wonderful to know that we succeeded during your visit.We look forward to welcoming you back for another relaxing stay in the future!With Hospitality,Lulu LawagGuest Service Manager

Hello Guadalupe,Thank you so much for your wonderful review! We are thrilled to hear that you enjoyed your stay with us.It's fantastic to know that you loved our outside walkway and the various spots available to sit and enjoy the ocean view. We strive to create a serene and pleasant environment for our guests to relax and take in the beauty of our surroundings.We're also delighted that your husband enjoyed the tamales we offer for breakfast. We take pride in our breakfast offerings, and it's always great to hear positive feedback about the food.We look forward to welcoming you back for another enjoyable stay in the future.With Hospitality,Lulu LawagGuest Service Manager

Hello Kyle,Thank you for sharing your feedback about your recent stay with us. We deeply regret that your experience did not meet your expectations, and we sincerely apologize for the inconveniences you encountered.Regarding the parking fee, we understand your concern and apologize for any misunderstanding. We aim to be transparent about all charges, and we will review how this information is communicated to ensure clarity for future guests.We are also sorry to hear about the absence of coffee K-Cups in your room. This is not our standard, and we will address this with our housekeeping team to ensure all rooms are adequately stocked.The issues with the shower pressure and privacy are concerning, and we apologize for the discomfort this caused. Our maintenance team will investigate and rectify the shower pressure problem immediately. We will also review our privacy measures to ensure our guests feel secure and comfortable during their stay.Lastly, we regret that you were disturbed by individuals on the patio. Your safety and comfort are our top priorities. We are working closely with local authorities to address the presence of homeless individuals and to enhance security around our property.Thank you again for your valuable feedback. We hope you will give us another chance to provide you with a better experience in the future.With Hospitality,Lulu LawagGuest Service Manager

Hello Crystal,Thank you for your review! We're delighted to hear that you enjoyed the ocean views. We look forward to welcoming you back soon!With Hospitality,Lulu LawagGuest Service Manager

Hello Ulaanaa,Thank you for your 4-star review! We're glad you had a positive experience with us. We look forward to welcoming you back and making your next stay even better!With Hospitality,Lulu LawagGuest Service Manager

Hello Michelle,Thank you for your detailed feedback. We’re pleased to hear that you enjoyed the friendly and helpful front desk staff, as well as the amazing food at Ventana Grill. It’s great to know that you found your room clean and appreciated the location despite the fog.We apologize for the inconvenience caused by the seagulls. We understand how frustrating their presence can be and are working on ways to better manage the situation. Your comments about the pool area and the cleanliness issues are taken seriously, and we will address them with our maintenance and housekeeping team to ensure improvements.We appreciate your understanding regarding the weather and we hope to provide a more enjoyable experience for you in the future. Thank you again for your feedback.With Hospitality,Lulu LawagGuest Service Manager

Hello Kim,Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed your stay and appreciated the remodeled room and stunning views. Our team works hard to ensure our guests have a memorable experience, so your kind words mean a lot to us. We can't wait to welcome you back on your next visit!With Hospitality,Lulu LawagGuest Service Manager

Hello Barry,Thank you for your loyalty and for choosing us as your getaway spot over the years! We're delighted to hear that you continue to enjoy your stay with us. It's always a pleasure to welcome you back, and we look forward to many more visits in the future!With Hospitality,Lulu LawagGuest Service Manager

Hello Michael,Thank you for sharing your feedback with us. We sincerely apologize for any inconvenience you experienced due to the construction noise during your stay. Please know that we understand the importance of a peaceful environment for our guests and we're working diligently to minimize any disruptions caused by ongoing renovations.We also apologize for the oversight regarding the coffee canisters in your room. Providing attentive service, including ensuring that amenities are replenished promptly, is a priority for us, and we regret that we fell short of meeting your expectations in this regard. We will address this issue with our housekeeping team to ensure that such oversights are not repeated in the future.We truly value your patronage and feedback, and we hope that despite these challenges, you were able to enjoy your overall stay with us. If there's anything else we can do to improve your experience or if you have any further concerns, please don't hesitate to reach out to us directly. We appreciate your understanding and hope to have the opportunity to welcome you back for a more seamless and enjoyable stay in the future.With Hospitality,Lulu LawagGuest Service Manager

Hello Patty,Thank you for your review. We look forward to welcoming you back again!Sincerely,The Shore Cliff Hotel Team

Hello Michelle,Thank you so much for your kind words! We're thrilled you had a great experience staying with us. If you have any suggestions or if there's anything we can do to make your next stay even better, please don't hesitate to let us know. We look forward to welcoming you back soon!With Hospitality,Lulu Lawag Guest Service Manager

Hello Klara,We're delighted to hear that you enjoyed your weekend getaway at our resort! Thank you so much for taking the time to share your experience. We can't wait to welcome you back in the future for another fantastic stay. If there's anything we can do to make your next visit even more memorable, please don't hesitate to let us know. See you soon!With Hospitality,Lulu LawagGuest Service Manager

Hello Mario,We're thrilled to hear that our front desk team was able to accommodate your needs and provide excellent service during such an important occasion for your daughters. It's wonderful to know that we could assist you in checking in early and help make your experience as smooth as possible.We always strive to go above and beyond for our guests, and your kind words are truly appreciated. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We hope your daughters had a fantastic time at the prom, and we look forward to welcoming you all back again soon!With Hospitality,Lulu LawagGuest Service Manager

Hello Natalie,We're thrilled to hear that you enjoyed your stay with us despite the ongoing construction! Your kind words about our property and staff mean a lot to us. We always strive to provide a welcoming and comfortable experience for our guests, and we're delighted to hear that our team exceeded your expectations with their friendliness, helpfulness, and professionalism.It's great to know that you also enjoyed the continental breakfast. We aim to offer a variety of delicious options to start your day off right.Thank you for taking the time to share your feedback, and we hope to have the pleasure of welcoming you back in the future, perhaps when our renovations are complete so you can experience our property in its full glory!With Hospitality,Lulu LawagGuest Service Manager

Hello Lydia,Thank you for taking the time to share your feedback with us! We're delighted you enjoyed the excellent ocean view, access to the Olympic-size pool, and the excellent maid service. We appreciate your understanding regarding the minor issues with some of the furniture, and we'll certainly look into addressing that to ensure a more comfortable stay for our guests in the future.We apologize for any inconvenience caused by the new parking policy. We strive to communicate any changes to our guests promptly, and we apologize if this was not adequately communicated to you before your arrival. Your understanding and cooperation are greatly appreciated.We hope to have the opportunity to welcome you back in the future and provide you with an even more enjoyable experience. With Hospitality,Lulu LawagGuest Service Manager

Hello Cassandra,Thank you for sharing your concerns with us. We understand your frustration regarding the recently added resort fee and the surprise 15 parking fee. We apologize for any inconvenience or disappointment these additional fees may have caused you.We truly value your loyalty as a repeat guest and we want to ensure that your stay with us is as enjoyable and seamless as possible. Your feedback is invaluable to us, and we will consider it as we review our policies moving forward.We hope to have the opportunity to welcome you back in the future and regain your trust as a valued guest.With Hospitality,Lulu LawagGuest Service Manager

Hello Cynthia,Thank you for the 5-star review! We're thrilled to see you enjoyed your experience with us. We look forward to welcoming you back soon!With Hospitality,Lulu LawagGuest Service Manager

Hello Ky,Thank you so much for your kind words! I'm delighted to hear that you found our service excellent. If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to let us know. We're here to help!With Hospitality,Lulu LawagGuest Service Manager

Hello Robert,We're thrilled to hear that you enjoyed the view from our oceanfront balcony! It's wonderful to know that you found it fabulous. If there's anything else we can do to make your experience even better, please don't hesitate to reach out. We look forward to welcoming you back soon!With Hospitality,Lulu LawagGuest Service Manager

Hello Cecilia,Thank you for sharing your positive feedback with us! We're thrilled that you had a great stay and enjoyed the complimentary breakfast, self-parking, and amazing views. Providing excellent amenities and service is important to us, and we're glad that our staff made a positive impression on you.We look forward to welcoming you back for another enjoyable stay in the future!With Hospitality,Lulu LawagGuest Service Manager

Hello Shavaun,Thank you for your wonderful review! We're thrilled you enjoyed the amazing ocean views, spacious rooms, and delicious breakfast during your stay with us. Providing a memorable experience for our guests is always our goal, and we're delighted that we could contribute to your enjoyment.We hope to have the pleasure of welcoming you back for another fantastic stay in the future!With Hospitality,Lulu LawagGuest Service Manager

Hello Suzanne,Thank you for your review! We're delighted to hear that you appreciated our beautiful beachfront location. Providing our guests with stunning views and easy access to the beach is one of our top priorities, and we're glad that you enjoyed it.We hope to have the pleasure of welcoming you back for another memorable stay in the future.With Hospitality,Lulu LawagGuest Service Manager

Hello Judy,Thank you very much for taking the time to share your positive experience with us. We're thrilled to hear that you enjoyed our lovely rooms with ocean views, found our staff friendly and helpful, and appreciated our breakfast buffet offerings.Maintaining cleanliness and ensuring our facilities are well-maintained are top priorities for us, so it's gratifying to know that our efforts have been noticed and appreciated by valued guests like yourself.We truly appreciate your kind words and hope to have the pleasure of welcoming you back for another enjoyable stay soon.With Hospitality,Lulu LawagGuest Service Manager

Hello Elizabeth,Thank you for your review and choosing our hotel. I'm happy you enjoyed your stay, and I look forward to having you again as a guest in our hotel.With Hospitality,Lulu LawagGuest Service Manager

Hello Jesse,Thank you so much for your wonderful review! We're thrilled to hear that Samantha made your stay enjoyable with her professionalism, friendliness, and welcoming demeanor. It's always our goal to ensure that every guest feels appreciated and at home during their time with us.We're delighted that you had such a positive experience and that you're considering staying with us again. Your recommendation to your family and friends means a lot to us, and we can't wait to welcome you back for another memorable stay.If there's anything else we can do to enhance your next visit, please don't hesitate to let us know. We look forward to seeing you again soon!With Hospitality,Lulu LawagGuest Service Manager

Hello Martin,Thank you for your positive score. I am glad you enjoyed your stay with us! I hope your next stay is just around the corner. You can call us if there is anything we can help with for your next visit.With Hospitality,Lulu LawagGuest Service Manager

I just replied to your email you sent the hotel directly letting us know you had sent your review to the wrong hotel. I'm glad you did reach out to us directly. Had I known, I would have taken care of this right away. I am very sorry to hear your infant son was in the hospital and that canceling your reservation was a challenge, as that is not the experience we want for our guests. I processed a full refund. I do hope you change your mind and stay with us the next time you are in Pismo Beach. I would be happy to personally help you with your reservation. Thank you, Valerie CallawayAssistant General Manager

Hello Justin,Wow! Thank you for this great score. We truly appreciate your business and your trust in us. I am happy that our staff and service met your needs and expectations.We look forward to welcoming you back to the hotel soon.With Hospitality,Lulu LawagGuest Service Manager

Hello Terri,We're delighted to hear that you had such a wonderful experience during your stay at our property! It's fantastic that you enjoyed the fabulous views, beautiful grounds, and found our staff to be friendly and helpful. We're also glad you liked the breakfast options! Thank you for your kind words, and we would love to have you stay with us again in the future. Safe travels until then!With Hospitality,Lulu LawagGuest Service Manager

Hello Kayla,Thank you for your review. We look forward to welcoming you back again!Sincerely,The Shore Cliff Hotel Team

Hello Steven,Thank you for sharing your feedback with us! We're thrilled to hear that you found our property excellent overall and that you plan to stay with us again in the future. Regarding the parking fee, we understand your concern and will take it into consideration as we continue to enhance our guest experience. We look forward to welcoming you back on your next visit!With Hospitality,Lulu LawagGuest Service Manager

Hello Vishwanath,Thank you so much for your kind words! We're thrilled you had an awesome stay at our Shore Cliff Hotel and enjoyed every bit of it. Our team works hard to ensure that every guest has a memorable experience, and we're glad to hear that you found our staff to be very nice. Your recommendation means a lot to us, and we would be honored to welcome you, your family, and your friends back anytime.With Hospitality,Lulu LawagGuest Service Manager

Hello Marika,Thank you for your kind words! We're delighted you enjoyed the amazing views and experienced our friendly staff during your stay. We can't wait to welcome you back for another memorable visit. Safe travels until then!With Hospitality,Lulu LawagGuest Service Manager

Hello Deepak,Thank you for your positive review and for choosing our property for your stay! We're thrilled to hear that you found our property to be neat and our staff friendly. We understand your concern about the paid parking, and we appreciate your feedback. We'll certainly take your comments into consideration as we continually strive to improve our guest experience. If there's anything else we can do to make your next stay even better, please don't hesitate to let us know. We hope to have the opportunity to welcome you back in the future!With Hospitality,Lulu LawagGuest Service Manager

Hello Michelle,Thank you for your review and choosing to stay with us at our hotel. I'm so glad to see that you enjoyed your stay. I hope you'll be back to visit soon to enjoy our incredible views.With Hospitality,Lulu LawagGuest Service Manager