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Avis sur Holiday Inn Express Picayune-Stennis Space Center, an IHG Hotel

2.5 out of 5
Holiday Inn Express Picayune-Stennis Space Center, an IHG Hotel
1001 Dauphin Street, Picayune, MS

Avis

9,0

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 315 avis sur 483." "
Note des voyageurs de 8 (Bien), d’après 113 avis sur 483." "
Note des voyageurs de 6 (Satisfaisant), d’après 27 avis sur 483." "
Note des voyageurs de 4 (Médiocre), d’après 14 avis sur 483." "
Note des voyageurs de 2 (Horrible), d’après 14 avis sur 483." "

9,4/10

Propreté

9,4/10

Personnel et service

8,8/10

Équipements

9,2/10

Infrastructures et conditions de l’hébergement

8,8/10

Écoresponsabilité

Avis

8/10 Bien

Norma

Voyage en groupe, Voyage d’affaires
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Young lady preparing breakfast buffet bar was very kind and thoughtful of others. Employees were friendly and guests appeared to be happy Could use another handicap parking space.
Séjour de 1 nuit en avril 2024

8/10 Bien

Del

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
In general, it's just a nice place to stay with an OK breakfast, but consistent. The lady who is in charge of the breakfast area every morning is one of the finest most diligent workers and nice's person I ever met. She works so hard to keep the area clean and stocked it never runs out of anything and the floors are never dirty, unbelievable. I don't think she gets enough tips or appreciation I stay there three or four times a year and it's always the same
Séjour de 3 nuits en avril 2024

8/10 Bien

Kristy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024

4/10 Médiocre

Jessica

Les points forts : Personnel et service
Séjour de 2 nuits en mars 2024

10/10 Excellent

Michael

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024

10/10 Excellent

Dean

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff was extremely helpful and nice!
Séjour de 3 nuits en mars 2024

10/10 Excellent

Wanda Shavon

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
The lady in the breakfast are was very rude and not friendly and inviting at all. One lady at the desk told us we got 2 free waters and then later, after we checked out, we were charged for the waters, other than that, great stay
Séjour de 4 nuits en février 2024

4/10 Médiocre

Travis

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024

4/10 Médiocre

Barry

Voyage en couple
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Room floor was wet in several places and bed sheets were as well.
Séjour de 1 nuit en février 2024

10/10 Excellent

Joann

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very clean, breakfast was really good with a wide variety of choices. The room was clean, smelled good and the staff was courteous. Booking and checkout was easy. Highly recommend.
Séjour de 1 nuit en février 2024

10/10 Excellent

Casie

Séjour de 1 nuit en janvier 2024

10/10 Excellent

Keith

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
The stay overall was good. I love the pancake machine that Holiday Inn has, unfortunately, it was malfunctioning the entire time, and when it finally was able to make a pancake, it was not very good. Everything was fine in my room. However, my family in at least two of the other rooms did not have televisions that worked. The staff attempted several times to fix the issue, but were unsuccessful. The staff, and particular Marissa at the reception desk, was very kind, pleasant, and really appeared to enjoy her job. Thank you.
Séjour de 2 nuits en janvier 2024

10/10 Excellent

Albert

Séjour de 2 nuits en décembre 2023

10/10 Excellent

Valerie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Truly a Repeat Stay!!
Very warm and friendly hotel pleasant to the eyes and senses. Nice pool and work out room. When back in the area, we will be sure to stay again.
Séjour de 2 nuits en décembre 2023
Réponse de Mirissa le 17 déc. 2023
Dear Valerie,Thank you for taking the time to review our Holiday Inn Express-Picayune. We are please to hear you found our hotel very warm, friendly pleasant to they eyes and senses. We truly Value your feedback and look forward to your return.Sincerely,Mirissa Barnes. Manager

10/10 Excellent

Garrett

Séjour de 1 nuit en décembre 2023
Réponse de Mirissa le 17 déc. 2023
Dear Garrett,Thank you for taking the time out to review our hotel. We truly Value your feedback and look forward to your return.Sincerely,Mirissa Barnes, Manager

10/10 Excellent

Rasa, Bedford

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Liked everything, including great breakfast
Séjour de 2 nuits en décembre 2023
Réponse de Mirissa le 17 déc. 2023
Dear Rasa,Thank you for taking the time out to review our Holiday Inn Express-Picayune. We are please to hear that you liked everything including great breakfast. We will be sure to pass this on to our staff. We hope your travel brings you back this way soon.Sincerely,Mirissa Barnes, Manager

10/10 Excellent

Della

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Room was clean and comfortable. Staff was friendly and helpful. Nice complimentary breakfast station.
Séjour de 4 nuits en novembre 2023
Réponse de Mirissa le 4 déc. 2023
Dear Della,Thank you for taking the time out to review the Holiday Inn Express-Picayune. We are please to see you had a great customer experience at our location. That you found our rooms clean and comfortable, our staff friendly and helpful along with the complimentary breakfast. We will be sure to pass on your comments to our staff. Again, Thank you for your feedback.Sincerely,Mirissa Barnes, Manager

10/10 Excellent

Jose

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en novembre 2023

10/10 Excellent

Larry

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Would definitely stay again.
Great stay in safe area at an awesome price
Séjour de 1 nuit en novembre 2023
Réponse de Mirissa le 7 nov. 2023
Dear Larry,Thank you for taking the time out to review our Hotel. We are please to see that you had a Great stay in a safe area at an awesome price. We truly Value your feedback. We hope that your travel brings you back this way again soon.Sincerely,Mirissa Barnes, Manager

10/10 Excellent

Hvishi Opa

Voyage en famille
Les points forts : Propreté, personnel et service, équipements
The property was very comfortable, welcoming and accommodating staff. Made us feel very welcomed and we look forward to staying at the Holiday Inn Picayune again, Thank You.
Séjour de 1 nuit en octobre 2023
Réponse de Mirissa le 29 oct. 2023
Dear Hvishi Opa,Thank you for taking the time out to Review our hotel Holiday Inn Express-Picayune. We are please to see you found our property very comfortable, welcoming and accommodating. That our staff made you feel very welcoming. We value your feedback will make sure that we pass on your comments to our staff! We look forward to your return.Sincerely,Mirissa Barnes, Manager

2/10 Horrible

Antoinette

Voyage en famille
Les points faibles : Personnel et service
Horrible
Fire alarm went off all night long in room and they could not get us another room. Was traveling with my mother who is elderly and in wheelchair. Still wait on a refund for room.
Séjour de 1 nuit en octobre 2023
Réponse de Mirissa le 29 oct. 2023
Dear Antoinette,First of let me start out by apologizing for your guest experience at our Holiday Inn Express. We truly try to provide a great stay customer service experience. Sometimes circumstance prevent that from happening like the fire alarms going off for the safety of our guest. At that time we try to do the right thing and provide the best course of action. Again, let me apologize for that happening while you and your mother was with us. We hope you will give us another chance by coming back to visit us so we can show you that this was just a coincidence and show you we truly value our customers. Again, We truly apologize and look forward to your return.Sincerely,Mirissa Barnes, Manager

10/10 Excellent

Michael

Séjour de 1 nuit en octobre 2023
Réponse de Mirissa le 7 nov. 2023
Michael,Thank you for taking the time out to review our Holiday Inn Express-Picayune. We truly Value your Feedback and look forward to your return. Sincerely,Mirissa Barnes,Manager

6/10 Satisfaisant

Kris

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Clean but probably not coming back.
The staff was super nice and the hotel was clean. There were only 2 towels in the room. The toilet running made a loud scream notice and people and music most of the night. I am not a picky person but this hotel was not cheap. It never looks good when there are sketchy people working on a vehicle outside either. It was clean!!!
Séjour de 1 nuit en octobre 2023
Réponse de Mirissa le 8 oct. 2023
Dear Kris,First of thank you for taking the time to review Holiday Inn Express-Picayune. We are please to hear that you found our staff super nice and our hotel clean. We appreciate you bringing your experience about the running toilet, people and music most of the night to our attention. We take your feedback seriously and will coach our team to make the necessary changes so we can provide a better experience in the future. Again, Thank you for your feedback.Sincerely,Mirissa Barnes, Manager

8/10 Bien

Terri

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great place to stop on your way to a vacation destination.
Séjour de 1 nuit en octobre 2023
Réponse de Management le 8 oct. 2023
Dear Terri, Thank you for taking the time out to review our hotel. We are please to hear that you found our establishment a great place to stop on your vacation destination. We truly Value your feedback! We Look forward to your return visit. Sincerely,Management team

8/10 Bien

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great stay
Great stay. Check in staff was very friendly. Breakfast had limited options but was enough to fuel us up and get us back on the road!
Séjour de 1 nuit en septembre 2023
Réponse de Carolyn le 6 oct. 2023
Dear Anonymous, Thank you for taking the time out to review our hotel. We are please to see that you had a great stay at our hotel. That our check in staff was very friendly. That Breakfast was enough to fuel you up and get you back on the road. We truly value your feedback and will pass your comments on to our staff. Again, We truly Value your feedback and look forward to your return.Sincerely,Carolyn Pugh,

10/10 Excellent

Shericka

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I loved the staff excellent customer service
Séjour de 2 nuits en septembre 2023
Réponse de Carolyn le 3 oct. 2023
Dear Shericka, Thank you for taking the time out to review our hotel. We are please to hear that you had excellent customer service and that you loved our staff. We will be sure to pass this on to them. We truly Value your feedback! We hope that your travels brings you back in the near future. Sincerely,Carolyn PughManagement Team

10/10 Excellent

Lorie

Séjour de 2 nuits en septembre 2023

6/10 Satisfaisant

Schnell

Séjour de 1 nuit en septembre 2023

4/10 Médiocre

Nicole

Séjour de 1 nuit en août 2023

10/10 Excellent

Nancy

Voyage en famille
Les points forts : Équipements
Everything was very clean and the breakfast was very nice
Séjour de 2 nuits en août 2023

10/10 Excellent

Shayna

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en juillet 2023

4/10 Médiocre

Richard

Voyage en famille
Les points forts : Propreté
Les points faibles : Infrastructures et conditions de l’hébergement
We were supposed to get two queen beds and a sofa. Instead we got a king bed and a sofa. We were here for a softball tournament so we had to get on of our kids to stay with another family. Plus the toilet in the room did not work.
Séjour de 2 nuits en juillet 2023

10/10 Excellent

Nahin A.

Les points forts : Infrastructures et conditions de l’hébergement
It’s pretty good!
Séjour de 1 nuit en juillet 2023

10/10 Excellent

Wendy

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
It was right off the Interstate and close to everything. Very clean!
Séjour de 2 nuits en juillet 2023

10/10 Excellent

Joey

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en juin 2023

10/10 Excellent

Ravi Sekhar

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
i was good place to stay
Séjour de 1 nuit en mai 2023

8/10 Bien

Betti

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
It was closed off somewhat from the city.
Séjour de 1 nuit en mai 2023
Réponse de Carolyn le 22 mai 2023
Dear Betti,Thank you for taking the time out to review our Holiday Inn Express-Picayune. We are pleased to see that you enjoyed your stay. We will use your feedback to improve our customer service. Again, We truly Value your feedback.Sincerely,Carolyn Pugh, Manager

10/10 Excellent

Kimberly

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Best hotel staff!! Friendly and helpful. Best experience ever! The staff was very friendly, helpful, and made our stay enjoyable. The rooms were clean. Loved all the functional spaces from several places to put our bags and personal items to multiple hooks in the room for hanging our jackets. We liked the way the soap, shampoo, and lotion were all in accessible dispensers on the walls in the bathroom. Great idea! The breakfast was amazing! So many delicious options…for the person that wanted to just eat healthy to people like us who wanted the full breakfast of eggs, sausage and biscuits. Love the indoor pool too!
Séjour de 2 nuits en mai 2023
Réponse de Mirissa le 13 mai 2023
Dear Ms. Kimberly,Thank you for taking the time to tell us about your experience at Holiday Inn Express PICAYUNE-STENNIS SPACE CNTR..Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. Im extremely pleased My team was able to display their passion for making memorable experiences. As always, we appreciate your continued loyalty. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express, and if I can be of assistance to you, please contact me directly at 6017492626 or gm@hiexp.net.Sincerely,Mirissa Barnes GM6017492626Gm@hiexp.net

10/10 Excellent

James

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en mai 2023
Réponse de Carolyn le 9 mai 2023
Dear James,Thank you for taking the time out to review our hotel. We are please that you had a great overall experience. We truly value your feedback. We look forward to your return.Sincerely,Carolyn Pugh, Manager

8/10 Bien

Christine

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en avril 2023
Réponse de Carolyn le 25 avr. 2023
Dear Christine,Thank you for taking the time out to review our hotel. We are please to see that you enjoyed your stay at our Holiday Inn Express. We hope your travel brings you back this way again in the near future. We truly value your feedback. Sincerely,Carolyn Pugh, Manager

2/10 Horrible

Brian

Voyage en famille
Les points forts : Équipements
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Reserved a king suit and got two queens, we stayed 4 nights and my 1 year old sleeps between us so there was no room, I got an oh well at the counter. I then had to ask for towels and a shower curtain. There was chewed gum on the tables underside my kid found and white residue on the carpet next to the sofa. Also guests were loud right outside the front entrance that you could hear throughout the hotel, I had to call the front desk and it still took an hour to calm them down and it was past midnight. The water pressure is good and so is the AC.
Séjour de 4 nuits en avril 2023

8/10 Bien

Nicholas

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en avril 2023
Réponse de Carolyn le 22 mai 2023
Dear Nicholas,Thank you for taking the time out to review our Holiday Inn Express-Picayune. We are please that you had a great experience. We strive to make each stay as pleasant and comfortable as possible. Again, thank you for your feedback and we look forward to your return. Sincerely,Carolyn PughOffice Manager

10/10 Excellent

Larry

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice hotel with breakfast. Friendly staff. Near restaurants and shopping
Séjour de 1 nuit en avril 2023

8/10 Bien

Matthew

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything was fine
Séjour de 1 nuit en mars 2023
Réponse de Miranda le 29 mars 2023
Dear Mathew,Thank you for taking the time out to review our Holiday Inn Express-Picayune hotel. We are pleased to see that you had a great over all guest experiance. We truly value your feed back. We hope that your travels brings you back this way again soon.Sincerely,Miranda Wheat, Manager

8/10 Bien

Peggy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Les points faibles : Confort de la chambre
Everyone's toilet was so loud when you flushed it. Not only in my room but other family members said it to us that theirs's did the same. Mattress was hard. No hair dryer in the room.
Séjour de 2 nuits en mars 2023
Réponse de Carolyn le 20 mars 2023
Dear Peggy,Thank you for taking the time to review Ho;iday Inn Express-Picayune. We apologize that we did not meet your expectations. That you found our toilets loud and our mattress Hard. We recently went through a full renovation of our hotel. We truly Value your feedback and will use your comment to improve our guest satisfaction. Siincerely,Carolyn Pugh, Manager

8/10 Bien

Alex K.

Séjour de 1 nuit en mars 2023

10/10 Excellent

Lillie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en décembre 2022

10/10 Excellent

Rasa, Bedford

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
nothing unique, just good convenient hotel
Réponse de Mirissa Barnes-Gm le 17 janv. 2023
Thank you for taking the time to tell us about your experience at Holiday Inn Express PICAYUNE-STENNIS SPACE CNTR..Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express.

10/10 Excellent

Katylin

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en janvier 2023

2/10 Horrible

Audrie

Séjour de 1 nuit en janvier 2023
Réponse de Carolyn le 12 janv. 2023
Dear Audrie,Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Sincerely,Carolyn Pugh, Manager