Its a neat and clean property and well laid out. Staff are very good .. from reception to HK n at restaurants.
Only downside I found was use of Massage facility - they did not offer d private room to begin with and were in a hurry to start. When I insisted on a seperate room, they realised the AC was not working there. They also did not offer the use of d Sauna before or after the massage. A third party therapist, most probably, came and expected me to try switching on the AC. Only my daughter ended up using the facility and even she was not happy with the experience.
The other small flaw, was the restaurant staff did not allow a take away breakfast. When I spoke to d reception, they said we have to inform 1 day before.. strange.. as most hotels around d world, let u load ur bfast in boxes n also give u a take away coffee cup. Else the quality of food in restaurant n also room service was good. The Pool n d decor around reception area were the highlights. Good value for money.. if u dont mind some fellow tourist shouting around d pool in some strange language :)
I liked the room facilities, very clean and spacious room. The price was amazing value for the high standard of the hotel. The only thing that frustrated me was the reception staff did not speak english and had to keep referring my query to one person on staff.
Loved the pool and outdoor area and the breakfast, which was included in our package, was varied and yummy every day. The staff were very friendly and accommodating.
The hotel was central to the beaches and not far from other towns. I would stay here again.
Wir hatten eine schöne Zeit im Aurico, die Lage etwas auĂerhalb vom Trubel war sehr gut, da es nicht so laut war. In 5 Minuten war man jedoch auf den belebten StraĂen. Das FrĂŒhstĂŒck lieĂ keine WĂŒnsche offen, es gab sehr viel Auswahl! Das Zimmer mit Poolzugang war ein Traum. Ja, vielleicht hat hier und da etwas Ablage im Bad gefehlt, aber die zwei Schritte um ins Schlafzimmer zu gehen, wo viel Platz war, ist zuzumuten. Wir sind gern nach unseren AusflĂŒgen wieder gekommen und wĂŒrden es auch zukĂŒnftig tun. Danke an das stets bemĂŒhte Team.
Erstes Zimmer musste gewechselt werden aufgrund von Ameisen LĂ€rm durch VerbindungstĂŒr. Zimmerwechsel kein Problem. Kleiderschrank etwas klein, dafĂŒr aber sehr groĂes Zimmer.
Reinigung des Bades lĂ€sst zu wĂŒnschen ĂŒbrig. Armaturen sowie Dusche voll mit Kalk Seifenreste. Scheibe zwischen Bad und Zimmer noch dreckig von anderen GĂ€sten (HandabdrĂŒcke). Schlauch der Dusche war undicht. Klimaanlage war auf niedrigster Stufe so laut, dass man nachts nicht schlafen konnte. BalkontĂŒren sehr dĂŒnn, dadurch sehr hellhörig. ZimmertĂŒr ebenso sehr hellhörig. FrĂŒhstĂŒck wird schon um halb 11 abgerĂ€umt obwohl es bis 11 geht.
WLAN war zwar da, aber im Zimmer VerbindungsabbrĂŒche, jedoch auf der Hotelanlage einwandfrei.
SchmutzwĂ€sche-Wagen wurde immer Nachts gegen 12 Uhr vom Personal lautstark ĂŒber den Gang gefahren. HandtĂŒcher waren teilweise defekt. Sehr freundliches und hilfsbereites Personal. Schöner Pool sowie Poolbar. Fitnessraum vorhanden, aber nicht mehr. GĂ€ste ĂŒberwiegend Ostblock(Russland etc.) Rollervermietung direkt auf dem Parkplatz vom Hotel sehr freundlich und zu empfehlen.
We liked the location as it was close to lots of amenities. The pool was beautiful and well kept. The rooms were decent. The breakfast options were excellent.
Das Hotel liegt sehr zentral zwischen Kata und Karon. Die Anlage bietet Ruhe von der sonst sehr hektischen Umgebung. Das FrĂŒhstĂŒcksbĂŒffet war umfangreich und die angebotenen Speisen frisch und lecker. Das Personal ist sehr freundlich und Hilfsbereit. Die Pooltemperatur war exrem erfrischend, wenn man kaltes Wasser mag :-)
We booked this hotel to spend time relaxing after a hectic 2 weeks travelling in Vietnam and Cambodia. The hotel did not fail to impress us and ensured we had an amazing 5 days here. The staff throughout the hotel were welcoming, friendly and always keen to help. We chose a swim-up room which allowed us to swim from our room straight to the pool bar! Our room had everything we needed including complimentary bottled water every day. The breakfast was excellent each day, loads of variety and seemed to cater well of all tastes and expectations. The pool area was well maintained and there was never an issue with getting a sun bed at any time of the day. The hotel is 10 minutes walk from Kata Beach and there are loads of bars and restaurants all close to the hotel. This holiday was exactly as we had hoped and would highly recommend the hotel.
Modern and well-equipped room with nice view over the inner courtyard of the hotel. Excellent breakfast, nice pool, OK gym, good food & cocktails, and pretty good location.
Itâs a pity I canât remember certain staff names but over Xmas newyrs very welcoming ,polite and genuine.not our first Thai trip good spot central one road back from Kata rd same again to beach 10 mins by scooter to patong would stay here again pool entry room is nice .
La struttura Ăš bella e in una posizione non troppo distante dalle spiagge. Sarebbe necessaria una pulizia piĂč accurata delle parti comuni. Colazione con poca scelta di dolce rispetto al salato. Hotel forse piĂč impostato per clientela asiatica e russa. La parte dellâhotel piĂč vicina ai locali notturni risulta essere molto rumorosa la notte. Per questo ho dovuto richiedere un cambio camera nonostante avessi richiesto esplicitamente in fase di prenotazione una camera tranquilla.
We just came back from our holiday having spent 12 nights in this hotel. Hotel is located 500 metres away from Kata beach which is very much walkable however the hotel provides free shuttle bus twice a day. Location is very much in the centre of busy and crowded Kata town but as soon as you turn into the hotel grounds it feels tranquil and peaceful. Room was very spacious, breakfast excellent; there is something for everyone. There is a gym, kids playroom and spa in the hotel. Swimming pool area is very nice, clean with plenty of sun lounges available and with very few guests being around. Pool bar serves food and drinks with happy hour 17.00 - 19.00. The only negative for me ( but it is a personal preference) the water in the pool is really cold.
For me the best part of this hotel is its staff: without them and their hard work none of the above would be possible. Yes, some may say that their English is not good enough but they are doing their best to please everyone. And everything is done with Thai warmth and smile. Remember, Thailand is their country so showing them respect and appreciation for what they do is all what they all need. There are so many positives about this hotel that little mistakes should be forgotten.
Well done Aurico team, keep smiling :-)
Veldig fint hotell som ligger litt bortgjemt vekk fra stÞy, men likevel sentralt. Bra service og hyggelig betjening. Ca 10 min Ä gÄ fra bÄde Kata og Karon beach. Ikke «beste» strÞk, men opplevdes som trygt. Minus for renhold. DusjdÞrer pÄ rommet klart ikke vasket etter forrige gjester.