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Avis sur The Camby, Autograph Collection

4.5 out of 5
The Camby, Autograph Collection
2401 E Camelback Rd, Phoenix, AZ

Avis

9,0

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 447 avis sur 682." "
Note des voyageurs de 8 (Bien), d’après 137 avis sur 682." "
Note des voyageurs de 6 (Satisfaisant), d’après 55 avis sur 682." "
Note des voyageurs de 4 (Médiocre), d’après 27 avis sur 682." "
Note des voyageurs de 2 (Horrible), d’après 16 avis sur 682." "

9,2/10

Propreté

9,2/10

Personnel et service

8,8/10

Équipements

9,0/10

Infrastructures et conditions de l’hébergement

8,8/10

Écoresponsabilité

Avis

10/10 Excellent

Gerard, Elburn

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great staff clean environment
Séjour de 1 nuit en mai 2024
Réponse de Ryan K. le 11 mai 2024
Gerard,Thank you for the 5/5! We are pleased to hear your feedback and can't wait to welcome you back in the near future.

10/10 Excellent

Carey

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very pleasant and courteous staff
Séjour de 1 nuit en mai 2024

10/10 Excellent

Dara

Séjour de 3 nuits en avril 2024

10/10 Excellent

Michelle

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en avril 2024
Réponse de Ryan K le 2 mai 2024
Michelle,Thank you for the 5/5! We appreciate you taking the time to leave feedback from a recent stay.

10/10 Excellent

Claudio

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
From the moment I arrived I was greeted by the front desk agent , she answer all my questions gave us information and all was done with a beautiful smile I just wish all other agents be like her her name is Lyan
Séjour de 2 nuits en avril 2024
Réponse de Ryan K le 28 avr. 2024
Claudio,Thank you for taking the time to leave feedback from a recent stay. We are pleased to hear that Lyan was able to make your stay memorable and we will be sure to share this feedback with her!

10/10 Excellent

Caitlin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Ryan K le 8 avr. 2024
Caitlin,Thank you for the 5/5! We are thrilled to hear you enjoyed the stay and can't wait to welcome you back in the near future!

10/10 Excellent

Nora, Las Vegas

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great property
Séjour de 1 nuit en avril 2024
Réponse de Ryan K le 5 avr. 2024
Nora,Thank you for the 5/5! We appreciate your feedback and look forward to welcoming you back in the future!

10/10 Excellent

Colin

Voyage en famille
Les points forts : Propreté, personnel et service, équipements
Great location
Séjour de 1 nuit en mars 2024
Réponse de Alyson Frye le 1 avr. 2024
Thank you for sharing your feedback, we are thrilled to hear about your experience! We hope to see you again in the near future!

10/10 Excellent

Mert

Séjour de 1 nuit en mars 2024
Réponse de Ryan K le 28 avr. 2024
Mert,Thank you for the 5/5! We are pleased to hear you enjoyed the stay and can't wait to welcome you back in the near future.

10/10 Excellent

Elena

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful property and great ambiance
Séjour de 1 nuit en mars 2024
Réponse de Alyson F le 24 mars 2024
Thank you for feedback, we are so glad you enjoyed your stay! We look forward to seeing you again in the near future!

10/10 Excellent

Mollie

Séjour de 1 nuit en mars 2024
Réponse de Ryan K le 8 avr. 2024
Mollie,Thank you for the 5/5! We are thrilled to hear you enjoyed the stay and can't wait to welcome you back in the near future!

6/10 Satisfaisant

Jonathan

Voyage d’affaires
Les points forts : Propreté
They don't take apple pay. Ludicrous in this day and age. My TAXI from the airport took it for God's sake
Séjour de 1 nuit en mars 2024
Réponse de Ryan K le 17 mars 2024
Jonathan,Thank you for taking the time to leave feedback from a recent stay. We apologize for any inconvenience this caused during your stay.

8/10 Bien

Susan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
.
Séjour de 2 nuits en mars 2024
Réponse de Ryan K le 17 mars 2024
Susan,Thank you for taking the time to leave feedback from a recent stay. Was there anything we could've done differently to turn the 4 into a 5? Please let me know!

10/10 Excellent

Andrew

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mars 2024
Réponse de Ryan K le 17 mars 2024
Andrew,Thank you for the 5/5! We are thrilled to hear you enjoyed your stay and can't wait to welcome you back in the near future!

10/10 Excellent

Wayne

Voyage en couple
Les points forts : Infrastructures et conditions de l’hébergement
Loved our stay. Traffic is horrid w construction
Séjour de 1 nuit en mars 2024
Réponse de Ryan K le 11 mars 2024
Wayne,Thank you for the 5/5! We appreciate your feedback and are glad you loved the stay, can't wait to welcome you back in the near future.

4/10 Médiocre

Nancy

Voyage d’affaires
Les points faibles : Personnel et service
Okay, but nothing special. Valet employees alert, responsive and helpful. Front desk clerks slow and lacked service mentality.
Séjour de 1 nuit en mars 2024
Réponse de Ryan K le 9 mars 2024
Nancy,Thank you for taking the time to leave feedback from a recent stay. We are disappointed to hear about your experience with the front desk and I'd love to understand what occurred during your time with us. Please connect with me directly to discuss this matter in further detail.

10/10 Excellent

Monika

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The property was clean and the staff were friendly and very helpful. I will definitely stay here again.
Séjour de 1 nuit en février 2024
Réponse de Ryan K. le 22 févr. 2024
Monika,Thank you for the 5/5! We are pleased to hear your feedback and will be sure to share these comments with our staff.

8/10 Bien

Lance

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
A perfect quick weekend away.
Extremely friendly team, nice large rooms and great bed.
Séjour de 1 nuit en février 2024
Réponse de Ryan K le 12 févr. 2024
Lance,Thank you for taking the time to leave feedback from a recent stay. We are pleased to hear that our staff was accommodating and that your enjoyed the room! We hope to welcome you back in the near future.

10/10 Excellent

Christopher

Séjour de 1 nuit en février 2024
Réponse de Ryan K le 6 févr. 2024
Christopher,Thank you for the 10/10! We appreciate you taking the time to leave feedback from a recent stay and can't wait to welcome you back in the near future!

8/10 Bien

Nancy

Voyage en famille
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Location
Séjour de 1 nuit en janvier 2024
Réponse de Ryan K le 28 janv. 2024
Nancy,Thank you for taking the time to leave feedback from a recent stay. We hope to welcome you back to the property next time you travel to Phoenix!

4/10 Médiocre

ronald

Séjour de 3 nuits en janvier 2024
Réponse de Ryan K le 28 janv. 2024
Ronald,Thank you for taking the time to leave feedback from a recent stay. We are disappointed to hear that we fell short of your expectations and I would love to take the time to connect with you regarding your stay. Please reach out to discuss in further detail!

10/10 Excellent

Lonnie

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We loved the welcoming, artsy touches around the building. It's comfortable, luxurious, great view from our room, comfortable bed, loved it!
Séjour de 2 nuits en janvier 2024
Réponse de Ryan K le 16 janv. 2024
Lonnie,Thank you for taking the time to leave feedback from a recent stay. We are thrilled to hear that you enjoyed the art as well as the room!

10/10 Excellent

Joseph

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en décembre 2023
Réponse de Anthony R le 4 janv. 2024
Joseph, Thank you for providing the great feedback! We hope to welcome you back again soon!

10/10 Excellent

Amanda June, Phoenix

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice hotel, staff is great. Amenities were nice.
Séjour de 4 nuits en décembre 2023
Réponse de Anthony R. le 4 janv. 2024
Amanda June, Thank you for providing the great feedback! Please come back and stay with us again soon!

10/10 Excellent

Brett

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This is our second time staying at The Camby. We chose it because we drove 5 hours to purchase a new truck n Phoenix and needed to know that it would be parked in a safe location )because it was too tall to park in the underground garage) while we stayed the night. The valet service had it parked right in front of the main entrance and kept an eye out for it all night.
Séjour de 1 nuit en décembre 2023
Réponse de Director of Front Office le 6 févr. 2024
Brett,Thank you for taking the time to provide your feedback! Congratulations on the new purchase! Safety and peace of mind for our guests means the most to us. Please, come back and see us again soon.Anthony R.

8/10 Bien

RJ

Séjour de 2 nuits en décembre 2023
Réponse de Director of Front Office le 28 déc. 2023
RJ,Thank you for taking the time to provide your feedback! We hope you will come back and see us again soon!

10/10 Excellent

XIUXIN

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023
Réponse de Director of Front Office le 28 déc. 2023
XIUXIN,Thank you for the great feedback! We hope to welcome you back soon!

10/10 Excellent

Barbara, Eagle Point

Séjour de 1 nuit en décembre 2023
Réponse de Ryan K le 16 janv. 2024
Barbara,Thank you for the 5/5! We are pleased to hear you enjoyed your stay and can't wait to welcome you back in the near future!

10/10 Excellent

Heather

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
It was very pleasant.
Séjour de 2 nuits en octobre 2023
Réponse de Alyson F le 30 oct. 2023
Heather,We appreciate your positive feedback! We hope to welcome you back soon!

10/10 Excellent

jodi

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en octobre 2023
Réponse de Alyson F le 29 oct. 2023
Jodi,Thank you for the 10/10, we appreciate you taking the time to share your feedback with us! We hope to welcome you back soon!

10/10 Excellent

Sharday

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great Staff and Beautiful Property!!!
Séjour de 2 nuits en octobre 2023
Réponse de Ryan K le 24 oct. 2023
Sharday,Thank you for the 5/5! We are pleased to hear that you enjoyed your stay and the interactions with our stay. Can't wait to welcome you back soon!

8/10 Bien

Clark

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice property and friendly helpful staff Hard t o get good night sleep both nights due to ineffective acoustical attenuation at the door to the hallway - noisy room from hall which woke both of us up both nights.
Séjour de 2 nuits en octobre 2023
Réponse de Ryan K le 24 oct. 2023
Clark,Thank you for taking the time to leave feedback from a recent stay. We are disappointed to hear about the noise issue from both nights you were with us. Please connect with us directly to discuss this in further detail.

10/10 Excellent

Maureen

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en octobre 2023
Réponse de Ryan K le 24 oct. 2023
Maureen,Thank you for the 10/10! We appreciate you taking the time to leave feedback from a recent stay.

10/10 Excellent

Robyn

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Incredible stay and a fabulous restaurant —we will be back
Séjour de 1 nuit en octobre 2023
Réponse de Ryan K le 23 oct. 2023
Robyn,Thank you for taking the time to leave feedback from a recent stay. We appreciate the 10/10 and you kind words! Can't wait to welcome you back in the near future.

10/10 Excellent

Michelle

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en octobre 2023
Réponse de Ryan K le 16 oct. 2023
Michelle,Thank you for the 5/5! We are glad to hear you enjoyed your stay.

10/10 Excellent

Leslie

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Five Star Service
Wonderful friendly staff from Valet, to check in, bartenders and server! We will stay again!!
Séjour de 1 nuit en octobre 2023
Réponse de Ryan K le 12 oct. 2023
Leslie,Thank you for taking time to leave feedback from a recent stay. We are thrilled to hear about all of your interactions with our staff and can't wait to welcome you back in the near future!

8/10 Bien

Jodi

Les points forts : Propreté, personnel et service, confort de la chambre
Love the Camby!
Love the service at the Camby! Staff very accommodating. Love the location. So convenient. This is our go to hotel when we are in Phoenix. Love the marble in the bathrooms and shower is amazing. Do feel rooms could use a refresh. New flooring , wood tiles, new towels , bedding, etc. overall the Camby is fabulous! Thank you.
Séjour de 2 nuits en octobre 2023
Réponse de Camby Manager le 9 oct. 2023
Jodi,We're so happy to hear you enjoyed our property! We hope to welcome you back again soon!Anthony R

10/10 Excellent

Bonifasiyo, Goodyear

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en septembre 2023
Réponse de Camby Manager le 9 oct. 2023
Bonifasiyo,Thank you for staying with us and providing your feedback! We hope to see you again soon!Anthony R

10/10 Excellent

DeAnna

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean and comfy. Nice rooms and staff!
Séjour de 1 nuit en septembre 2023
Réponse de Ryan K. le 2 oct. 2023
DeAnna,Thank you for the 5/5! We appreciate your feedback and are glad to had a great experience with us.

10/10 Excellent

Joey

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff was friendly and courteous
Séjour de 1 nuit en septembre 2023
Réponse de Alyson F le 30 oct. 2023
Joey,We appreciate you taking the time to share your feedback with us! We hope to welcome you back soon!

10/10 Excellent

Linda

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great property to stay not far from Airport shopping across the stree.
Séjour de 1 nuit en août 2023
Réponse de Ryan K le 31 août 2023
Linda,Thank you for the 5/5! We are pleased to hear about your experience and hope to welcome you back again soon!

10/10 Excellent

Jack

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en août 2023
Réponse de Ryan K le 29 août 2023
Jack,Thank you for the 5/5! We are pleased to hear you enjoyed your stay!

10/10 Excellent

Alicia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en août 2023
Réponse de Ryan K le 29 août 2023
Alicia,Thank you for the 10/10! We are thrilled to hear about your experience!

10/10 Excellent

Heather

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent
Comfortable bed, nice and clean rooms, restaurant had really good food, will come back 100%!
Séjour de 4 nuits en août 2023
Réponse de Ryan K le 25 août 2023
Heather,Thank you for the 10/10! We appreciate your feedback and are thrilled to hear about all of your experiences during your time with us.

10/10 Excellent

Richard

Séjour de 1 nuit en juillet 2023
Réponse de Zachary S., Assistant General Manager le 17 août 2023
Richard,Thank you for taking the time to connect with us regarding your previous stay. We are happy to read we exceeded your expectations. We hope to welcome you back for future trips to the Phoenix area.

10/10 Excellent

Robert

Séjour de 1 nuit en juillet 2023
Réponse de Zachary S., Assistant General Manager le 17 août 2023
Robert,Thank you for taking the time to connect with us regarding your previous stay. We are happy to read we exceeded your expectations. We hope to welcome you back for future trips to the Phoenix area.

8/10 Bien

Sandi

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Staff super friendly
Réponse de Ryan K le 4 juil. 2023
Sandi,Thank you for leaving a review from a recent stay, we appreciate your feedback and are thrilled to hear about your interactions with our staff!

8/10 Bien

Kyle

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Everything was pretty good. Service in restaurant on 2 of 2 occasions was pretty slow. Valet parking was a little spendy.
Séjour de 3 nuits en juin 2023
Réponse de Zachary S., Assistant General Manager le 26 juin 2023
Kyle,Thank you for providing feedback from your recent experience. Please connect with us directly if you wish to disuses your stay in further detail.

10/10 Excellent

Steve

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Staff is super friendly
Séjour de 2 nuits en juin 2023
Réponse de Ryan K le 17 juin 2023
Steve,Thank you for the 5/5! We appreciate you leaving feedback from a recent stay and hope to welcome you back again soon!

6/10 Satisfaisant

Juliet

Séjour de 1 nuit en juin 2023
Réponse de Ryan K le 4 juil. 2023
Juliet,Thank you for taking the time to leave a review from a recent stay. Please connect with us directly to share further details regarding your stay!