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Avis sur Motel 6 Mesa, AZ - South

2 out of 5
Motel 6 Mesa, AZ - South
1511 S Country Club Dr, Mesa, AZ

Avis

7,0

Bien

Note des voyageurs de 10 (Excellent), d’après 236 avis sur 779." "
Note des voyageurs de 8 (Bien), d’après 202 avis sur 779." "
Note des voyageurs de 6 (Satisfaisant), d’après 119 avis sur 779." "
Note des voyageurs de 4 (Médiocre), d’après 106 avis sur 779." "
Note des voyageurs de 2 (Horrible), d’après 116 avis sur 779." "

7,2/10

Propreté

8,0/10

Personnel et service

5,8/10

Équipements

6,8/10

Infrastructures et conditions de l’hébergement

6,6/10

Écoresponsabilité

Avis

10/10 Excellent

Melissa

Voyage avec des animaux de compagnie, Voyage en couple
It was very pleasant. Will be staying again tonight.
Séjour de 1 nuit en mai 2024

2/10 Horrible

Damin

Séjour de 4 nuits en février 2024
Réponse de Brand Experience Team le 6 mai 2024
Hi Damin,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

6/10 Satisfaisant

Sharlotte

Voyage avec des animaux de compagnie, Voyage d’affaires, Voyage en couple
Les points forts : Personnel et service
Staff was really friendly and helpful. The air conditioner noisy and buttons wouldn't work. The room wasn't as expected. The room to small and hard to get around being disabled. Really happy they welcome dogs. That's a plus.
Séjour de 1 nuit en avril 2024
Réponse de Brand Experience Team le 29 avr. 2024
Hi Sharlotte, Thank you for sharing your review. We are glad you enjoyed your stay! As a pet-friendly brand, our pet policy specifically states service animals and all well-behaved pets always stay free and are welcomed every visit.We hope to see you soon, Safe Travels!Natalie #Team6

10/10 Excellent

Muchelle

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The people above me did not sleep all night they kept me up they were dropping stuff all night I could not sleep
Séjour de 2 nuits en avril 2024
Réponse de Brand Experience Team le 29 avr. 2024
Hi Muchelle, Although we appreciate the wonderful rating we do apologize that your stay wasn't as comfortable as anticipated. Providing a top-notch guest experience is always our goal, and we’re committed to improving.We hope to see you back soon!Natalie #Team6

8/10 Bien

Joshua

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice and easy
Séjour de 1 nuit en avril 2024
Réponse de Brand Experience Team le 22 avr. 2024
Hi Joshua,Thank you for positively rating your stay!!Maz K.#Team6

2/10 Horrible

Chris

Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Property seemed dangerous. Outside lighting was bad. Questionable people inside and out.
Séjour de 5 nuits en avril 2024
Réponse de Brand Experience Team le 22 avr. 2024
Hi Chris,Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Maz K.#Team6

8/10 Bien

Tim

Great front desk staff, broken ac unit
Séjour de 1 nuit en avril 2024
Réponse de Brand Experience Team le 11 avr. 2024
Hi Tim,Thank you for recognizing the great service provided by our staff. Your experience is important to us, we hope for the opportunity to improve your experience on your future bookings.Lilith#Team6

10/10 Excellent

Sanae

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I will definitely be back
Séjour de 1 nuit en avril 2024
Réponse de Nancy Y. le 17 avr. 2024
Thank you for the perfect rating!!Nancy Y.#Team6

6/10 Satisfaisant

Juan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en avril 2024
Réponse de Brand Experience Team le 18 avr. 2024
Hey friend, thanks for taking time to share your review. We appreciate your support.Natalie #Team6

10/10 Excellent

Danny

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Brand Experience Team le 18 avr. 2024
Hi Danny, Thank you for the 5-star rating!Natalie #Team6

8/10 Bien

Danny

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good clean
Séjour de 3 nuits en avril 2024
Réponse de Nancy Y. le 17 avr. 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

8/10 Bien

Nikita

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Could hear people outside. Room was fine for a quick stay. Staff was very nice and pleasant
Séjour de 1 nuit en avril 2024
Réponse de Nancy Y. le 17 avr. 2024
Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels! Nancy Y.#Team6

4/10 Médiocre

Roger

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Brand Experience Team le 18 avr. 2024
Hi Roger, We appreciate you taking the time to rate your stay. Rest assured, we’ll do our best to give you a 5-star experience next time around.Until then, we’ll leave the light on. For you.Natalie #Team6

8/10 Bien

tim

Voyage en couple
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Staff was friendly. Easy parking near our room. Room was nice sized and clean. The tub didn't appear very clean and had several cigarette burns.
Séjour de 1 nuit en mars 2024

10/10 Excellent

Julie

No hair dryer or shampoo in the room.
Séjour de 1 nuit en mars 2024

6/10 Satisfaisant

Fran

Les points forts : Personnel et service et équipements
The first night there was a couple yelling at each other, using profanity and banging and slamming doors…the second morning we were awakened by police officers yelling for a room occupant to exit his room with his hands in the air, his room happened to be next to ours…the floor in our room needed to be swept, and the furniture had knicks out of it…the pool and courtyard area was very well kept, and the ice machine and vending machines were also nice…
Séjour de 2 nuits en mars 2024

6/10 Satisfaisant

Sienna

Voyage en couple
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Staff are great butt property itself felt unsafe. Woke up to loud music and police stand-off at 6 am.
Séjour de 1 nuit en mars 2024
Réponse de Brand Experience Team le 2 avr. 2024
Hi Sienna, We hope for the opportunity to improve your experience with us. Please visit again.Natalie #Team6

8/10 Bien

Amelia

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The staff were very friendly. Had an issue with the heater (Rainy and cold that weekend) maintenance was there immediately and fixed it! Appreciated the security. For the price a continental breakfast would have been appreciated! Hot coffee was available!
Séjour de 2 nuits en mars 2024
Réponse de Brand Experience Team le 2 avr. 2024
Hi Amelia, Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Natalie #Team6

6/10 Satisfaisant

Nicole

Voyage en couple
Les points forts : Personnel et service
It’s a Motel 6 , it’s clean enough, quiet enough, it did its job! The location is kind of tucked back behind some buildings so our Lyft/uber driver had a hard time finding us, but it worked for the night!
Séjour de 1 nuit en février 2024
Réponse de Brand Experience Team le 2 avr. 2024
Hi Nicole, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Natalie #Team6

8/10 Bien

Carlos

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good
Séjour de 1 nuit en mars 2024
Réponse de Brand Experience Team le 2 avr. 2024
Hi Carlos, Thank you for positively rating your stay!Natalie #Team6

10/10 Excellent

Danny

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean and Quiet Room was Clean
Séjour de 2 nuits en mars 2024
Réponse de Brand Experience Team le 2 avr. 2024
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels.Natalie #Team6

10/10 Excellent

Luneiza

Voyage en groupe, Voyage avec des animaux de compagnie
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
It’s very pet friendly (just wished they could accommodate up to 3 pets 😊. We enjoyed our overnight stay otherwise, and it’s PRICE FRIENDLY as well! 💕❤️
Séjour de 1 nuit en mars 2024
Réponse de Brand Experience Team le 2 avr. 2024
Hi Luneiza, Thank you for sharing your review. We are glad you enjoyed your stay! As a pet-friendly brand, our pet policy specifically states service animals and all well-behaved pets always stay free and are welcomed every visit.We hope to see you soon, Safe Travels!Natalie #Team6

6/10 Satisfaisant

Paul

Les points forts : Propreté
Séjour de 5 nuits en mars 2024

4/10 Médiocre

Phillip, Haymarket

Voyage en famille
Les points forts : Propreté et personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
I was on a business & had 2 virtual meeting scheduled today. There was no internet. That’s understandable but I was told it would take days for the issue to be fixed. That doesn’t sound reasonable. It wasn’t the staff’s fault and they but this was a huge barrier for me
Séjour de 1 nuit en mars 2024
Réponse de Brand Experience Team le 25 mars 2024
Hi Phillip,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

10/10 Excellent

Robert

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The center section of the property is far away from parking.
Séjour de 1 nuit en mars 2024
Réponse de Brand Experience Team le 25 mars 2024
Hi Robert, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K.#Team6

6/10 Satisfaisant

Juanine

Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Brand Experience Team le 28 mars 2024
Hi Juanine, We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

4/10 Médiocre

Kathleen

Voyage en couple
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Property could not find my reservation so had to pay going rate. Hotel NOT worth $100/night, much less the $200 paid. Shower and bed sheets dirty. Not in good part of town
Séjour de 2 nuits en mars 2024
Réponse de Nancy Y. le 19 mars 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 Excellent

Danny

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Clean
Séjour de 1 nuit en mars 2024
Réponse de Nancy Y. le 19 mars 2024
Thank you for the perfect rating!!Nancy Y.#Team6

6/10 Satisfaisant

Baltazar

Les points forts : Personnel et service
It’s a motel 6 it’s ok
Séjour de 1 nuit en mars 2024
Réponse de Nancy Y. le 19 mars 2024
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6

10/10 Excellent

Luis

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Excelente servicio
Séjour de 1 nuit en mars 2024
Réponse de Nancy Y. le 19 mars 2024
Thank you for the perfect rating!!Nancy Y.#Team6

6/10 Satisfaisant

Eric

Les points forts : Personnel et service
Les points faibles : Équipements
No wifi the entire 4 day weekend. Other businesses had it in the area so no explanation.
Séjour de 4 nuits en février 2024
Réponse de Brand Experience Team le 11 mars 2024
Hi Eric,Thank you for providing feedback. Your experience is important to us, and we hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

2/10 Horrible

Mesha

Voyage d’affaires
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Is was an unsafe environment. Arriving at midnight there were men ourside on the corner. There was a woman on the corner. It was back being another set of buildings. I would not stay there alone or with children.
Séjour de 1 nuit en février 2024
Réponse de Brand Experience Team le 11 mars 2024
Hi Mesha,We would like to discuss your experience with you further and ask that you reach out to our Guest Relations Team by using the Contact Us feature on our website to connect with us.Maz K.#Team6

2/10 Horrible

Susan

Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Hi number of loud and noisy people all night and morning. People arguing all night long.
Séjour de 2 nuits en février 2024
Réponse de Brand Experience Team le 11 mars 2024
Hi Susan,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

6/10 Satisfaisant

Vital, Tarzana

Séjour de 1 nuit en février 2024
Réponse de Brand Experience Team le 14 mars 2024
Hi Vital, We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs.Natalie #Team6

6/10 Satisfaisant

William

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Staff was helpful, but this facility badly needs updating. No toiletries or coffee in the room - you had to go to the front desk. No blow dryer was available either time I asked. A/C was loud and could not be adjusted. Neighborhood did not seem safe. We would not stay there again.
Séjour de 3 nuits en février 2024
Réponse de Brand Experience Team le 7 mars 2024
Hi William,Thank you for sharing your feedback with us. We take all guest experiences seriously and appreciate you bringing your concerns to our attention. We value your business and would love the chance to make your next visit with us even better. Please don’t hesitate to come back and stay with us again. We look forward to serving you.Lilith#Team6

4/10 Médiocre

Brad

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Séjour de 3 nuits en février 2024
Réponse de Brand Experience Team le 7 mars 2024
Hi Brad,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

2/10 Horrible

William

Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
There was cat food underneath the bed!!! The place was absolutely terrible. I would have been better off to stay in a chicken coup or sleep in my rental car, which is what I should have done. WARNING, stay away from this place. Unsafe, dirty, and expensive for sleeping where they feed their cats.
Séjour de 1 nuit en février 2024
Réponse de Brand Experience Team le 7 mars 2024
Hi WilliamThanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Lilith#Team6

10/10 Excellent

Charles

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Kind staff
Séjour de 1 nuit en février 2024

6/10 Satisfaisant

Adolf

Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
no coffee in room... had to run across highway to service station to get coffee... had to ask for shampoo in room...very loud....
Séjour de 1 nuit en février 2024
Réponse de Brand Experience Team le 7 mars 2024
Hi Adolf,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Lilith#Team6

4/10 Médiocre

Jeff

Voyage en couple
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
It's a bit run down. Tub was stained. Floor was dirty. Toilet flushed but didn't evacuate properly. Card keys were flaky.
Séjour de 1 nuit en février 2024
Réponse de Brand Experience Team le 29 févr. 2024
Hi Jeff,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6

4/10 Médiocre

Cory

Voyage en couple
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
The bed size was smaller than advertised and the head and one side were against walls making in difficult to access. The AC unit appeared to not be working as it was unplugged. The cleaning staff definitely need to pay more attention to the room. At check in staff mentioned they had security on overnight which raised concerns and as we were leaving earlier in the morning police were doing a routine patrol that included going through the lot.
Séjour de 1 nuit en février 2024
Réponse de Brand Experience Team le 29 févr. 2024
Hi Cory,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

2/10 Horrible

SHALIE

Voyage d’affaires
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Difficult to access property, sketchy surroundings, a couple “guests” gathered outside room(near landing) to smoke and converse about life late into night, bath towels threadbare and very dingy, ac/heat unit had broken on/off button on control planel.
Séjour de 1 nuit en février 2024
Réponse de Brand Experience Team le 29 févr. 2024
Hi Shalie,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

6/10 Satisfaisant

Demetrius

Voyage d’affaires
Les points forts : Personnel et service
Les points faibles : Équipements
The motel room was clean indeed but it had a smell of cigarette; but the turn off was, no microwave and no refrigerator and when you are working 10-12 hr shifts that the last thing you want.
Séjour de 4 nuits en février 2024
Réponse de Brand Experience Team le 29 févr. 2024
Hi Demetrius,Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.Lilith#Team6

10/10 Excellent

Charles

Séjour de 1 nuit en février 2024

10/10 Excellent

Sonya

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I love how quit of a stay it has been
Séjour de 2 nuits en février 2024
Réponse de Brand Experience Team le 29 févr. 2024
Hi SonyaWe’re glad you enjoyed your stay! Come back real soon. Until then, we’ll leave the light on. For You.Lilith#Team6

6/10 Satisfaisant

Elizabeth

Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
The picture were not accurate of the room. Burn marks all over the tub, floors and toilet. The toilet tank top was broke and just pieced back in together. Good though was that the bed was clean and comfortable
Séjour de 1 nuit en février 2024
Réponse de Brand Experience Team le 29 févr. 2024
Hi Elizabeth,Thank you for sharing your feedback with us. We take all guest experiences seriously and appreciate you bringing your concerns to our attention. We value your business and would love the chance to make your next visit with us even better. Please don’t hesitate to come back and stay with us again. We look forward to serving you.Lilith#Team6

2/10 Horrible

Juan

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Crazy people screaming all night. No security! for the price, do not stay here ever.
Réponse de Brand Experience Team le 20 févr. 2024
Hi Juan, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

6/10 Satisfaisant

Miriam

Voyage d’affaires, Voyage en couple
I booked online a doble bed room and they gave us one bed with a full size bed, we where tired from driving 6 hours so no energy to go back and request or fight for what we paid … We arrived around 10 pm …A few minutes later our next door neighbor had so much noise but same thing no energy to do anything… We left early by 6am ..
Séjour de 1 nuit en février 2024
Réponse de Brand Experience Team le 20 févr. 2024
Hi Miriam, On behalf of Motel 6, we would like to apologize for the inconvenience you may have experienced. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention. Kaur J. #team6

2/10 Horrible

Jason

Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Had to leave in middle of the night due to bug infestation. The attendant issued a full refund so that it it better, but ended up sleeping in the car afterwards because of it.
Séjour de 1 nuit en février 2024
Réponse de Brand Experience Team le 20 févr. 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

4/10 Médiocre

John

Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Don't leave valuables in your room when going out
Hotel is on the bubble, it will become a dump unless more attention is paid to fixing it up. WIFI was MIA; absolutely useless. Hint: Just don't plan to have WIFI service, Biggest issue was when we went out and came back, the room access key cards would NOT work. No problem, it happens. Went to front desk and had the cards rekeyed. Got in and went to sleep. About 0300hrs (yes, 3 AM), I awoke to find someone had opened the door about 2 inches and was trying to force the door the rest of the way open. I had used the door's metal latch before going to bed which is why the door had only opened 2 inches. I shouted at the guy that he was in the wrong room and he needed to get lost. He mumbled something. I shouted he needed to go to the front desk and he finally took off leaving the door partially opened So why this unknown guy had a key card that opened my room door when my key card did NOT work (until I had it rekeyed) is a good question and one that someone at the front desk should have to answer. All I got at the front desk was a blank stare when I asked about it. FYI: Something must have been going on in town because hotel prices were super high; 114 for a bad Motel 6 is highway robbery but it was close to where I needed to be so sucked it up. It was only for one night. Lesson learned, don't leave valuables in your room if and when going out and be sure to use the door latch and not rely on just the door lock.
Séjour de 1 nuit en février 2024
Réponse de Brand Experience Team le 20 févr. 2024
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Kaur J.#Team6