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Avis sur Hampton Inn & Suites Tempe/Phoenix Airport, AZ

2.5 out of 5
Hampton Inn & Suites Tempe/Phoenix Airport, AZ
1550 South 52nd Street, Tempe, AZ

Avis

9,0

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 663 avis sur 1001." "
Note des voyageurs de 8 (Bien), d’après 230 avis sur 1001." "
Note des voyageurs de 6 (Satisfaisant), d’après 50 avis sur 1001." "
Note des voyageurs de 4 (Médiocre), d’après 29 avis sur 1001." "
Note des voyageurs de 2 (Horrible), d’après 29 avis sur 1001." "

9,4/10

Propreté

9,2/10

Personnel et service

9,0/10

Équipements

9,2/10

Infrastructures et conditions de l’hébergement

9,0/10

Écoresponsabilité

Avis

8/10 Bien

Stéphanie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Close to Airport
Séjour de 1 nuit en juillet 2023
Réponse de Front Desk le 8 août 2023
We appreciate you choosing to stay here and for taking the time to provide your feedback as we strive to provide the best in service and accommodations.We hope you will consider staying with us again, the next time you are in the Phoenix area.

8/10 Bien

bernard

Voyage en famille
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Tempe
Bel hotel Services excellents
Séjour de 1 nuit en juillet 2022
Réponse de Front Desk le 27 juil. 2022
Thank you for your recent stay here with us at the Tempe Hampton Inn & Suites by Hilton. Thank you for taking the time to provide your feedback as we strive to provide the best in service and accommodations. We hope you will consider staying with us again, the next time you are in the Phoenix area.

10/10 Excellent

Christine

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Tout était parfait
Séjour de 1 nuit en mai 2022
Réponse de Ginger St. Pierre, Front Desk le 8 mai 2022
Thank you for choosing the Tempe/Phoenix Hampton Inn & Suites. Your feedback allows our team to continue on the path of success in providing a 100% Happy stay. We thank you for taking the time out to let our team know how your stay went and hope you will consider us for your next visit to the Phoenix metro area.

10/10 Excellent

Michel

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en novembre 2021
Réponse de Hampton team le 11 nov. 2021
Thank you for choosing the Tempe/Phoenix Hampton Inn & Suites. Safe travels

10/10 Excellent

Malgorzata

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Front Desk le 23 mai 2024
We appreciated you choosing to stay here and for taking the time to provide your feedback as we strive to provide the best in service and accommodations.We hope you will consider staying with us again, the next time you are in the Phoenix area.

10/10 Excellent

LaRon

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff was extremely nice and helpful! Shout to Karen at front desk who was very accommodating
Séjour de 2 nuits en mai 2024
Réponse de Front Desk le 21 mai 2024
We appreciate you choosing to stay here and for taking the time to provide your feedback as we strive to provide the best in service and accommodations.We hope you will consider staying with us again, the next time you are in the Phoenix area.

8/10 Bien

Dawn

Voyage d’affaires, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The hotel is very nice and breakfast was delicious. The hotel was clean. The only thing I didn’t like are the sliding doors for the bathrooms which are noisy and don’t close well and that there are not individual shampoo and conditioner bottles so you have to use the ones that they refill, which I think is a little gross other than that this is a great experience
Séjour de 1 nuit en mai 2024
Réponse de Front Desk le 21 mai 2024
We appreciate you choosing to stay here and for taking the time to provide your feedback as we strive to provide the best in service and accommodations.We hope you will consider staying with us again, the next time you are in the Phoenix area.

10/10 Excellent

Preston

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
What you expect from an airport hotel
Séjour de 1 nuit en mai 2024
Réponse de Front Desk le 17 mai 2024
We appreciate you choosing to stay here and for taking the time to provide your feedback as we strive to provide the best in service and accommodations.We hope you will consider staying with us again, the next time you are in the Phoenix area.

10/10 Excellent

ELSA OLIVIA NAVARRO

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Volveré en mi próxima visita a Phoenix
Séjour de 1 nuit en mai 2024
Réponse de Front Desk le 13 mai 2024
Apreciamos que haya elegido quedarse aquí y que se haya tomado el tiempo para brindarnos sus comentarios mientras nos esforzamos por brindar el mejor servicio y alojamiento.Esperamos su próxima visita.

10/10 Excellent

robert

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Another fine Hampton Inn property. Definitely an airport location - no dining or shopping nearby.
Séjour de 1 nuit en mai 2024
Réponse de Front Desk le 12 mai 2024
We appreciated you choosing to stay here and for taking the time to provide your feedback as we strive to provide the best in service and accommodations.We hope you will consider staying with us again, the next time you are in the Phoenix area.

10/10 Excellent

Christine

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Friendly, knowledgeable, professional staff. Clean rooms, clean lobby, daily breakfast. Great area. Free shuttle to airport. Affordable and comfortable
Séjour de 5 nuits en avril 2024
Réponse de Front Desk le 7 mai 2024
We appreciate you choosing to stay here and for taking the time to provide your feedback as we strive to provide the best in service and accommodations.We hope you will consider staying with us again, the next time you are in the Phoenix area.

10/10 Excellent

Susan

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Shuttle to airport very reliable.
Séjour de 1 nuit en avril 2024
Réponse de Front Desk le 6 mai 2024
We appreciate you choosing to stay here and for taking the time to provide your feedback as we strive to provide the best in service and accommodations.We hope you will consider staying with us again, the next time you are in the Phoenix area.

10/10 Excellent

Rene

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
.
Séjour de 1 nuit en mai 2024
Réponse de Front Desk le 6 mai 2024
We appreciate you choosing to stay here and for taking the time to provide your feedback as we strive to provide the best in service and accommodations.We hope you will consider staying with us again, the next time you are in the Phoenix area.

10/10 Excellent

Sara

Séjour de 1 nuit en avril 2024
Réponse de Front Desk le 17 mai 2024
We appreciate you choosing to stay here and for taking the time to provide your feedback as we strive to provide the best in service and accommodations.We hope you will consider staying with us again, the next time you are in the Phoenix area.

10/10 Excellent

Jane

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Front Desk le 22 avr. 2024
We appreciate you choosing to stay here and for ytaking the time to provide your feedback as we strive to provide the best in service and accommodations.We hope you will consider staying with us again, the next time you are in the Phoenix area.

4/10 Médiocre

Amanda

Voyage d’affaires
Les points faibles : Équipements
I was surprised at how poor quality the mattress and bedding were. The mattress was worn out. I also found a used candy wrapper and crumbs under the mattress which was concerning. It was nice though to have a microwave in the room—unusual these days. Staff was variable.
Séjour de 2 nuits en avril 2024
Réponse de Front Desk le 17 avr. 2024
We appreciate you choosing to stay here and for taking the time to provide your feedback.Thank you for sharing your experience with us, so that we can improve our cleaning procedures.

4/10 Médiocre

Ernesto

Les points forts : Infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Front desk staff was rude, but hile checking in and checking out.
Séjour de 1 nuit en avril 2024
Réponse de Front Desk le 17 avr. 2024
We appreciate you choosing to stay here and for taking the time to provide your feedback.We will share your comments with the team for future considerations.

8/10 Bien

Michelle P

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Really appreciated the hotel shuttle.
Séjour de 1 nuit en avril 2024
Réponse de Front Desk le 12 avr. 2024
We appreciate you choosing to stay here and for taking the time to provide your feedback as we strive to provide the best in service and accommodations.We hope you will consider staying with us again, the next time you are in the Phoenix area.

10/10 Excellent

Suzanne

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Clean and comfortable. Helpful staff!
Séjour de 1 nuit en mars 2024
Réponse de Front Desk le 2 avr. 2024
We appreciate you choosing to stay here and for taking the time to provide your feedback as we strive to provide the best in service and accommodations.We hope you will consider staying with us again, the next time you are in the Phoenix area.

10/10 Excellent

Valori

Séjour de 1 nuit en mars 2024
Réponse de Front Desk le 8 avr. 2024
We appreciate you choosing to stay here and for taking the time to provide your feedback as we strive to provide the best in service and accommodations.We hope you will consider staying with us again, the next time you are in the Phoenix area.

8/10 Bien

Morgan

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good hotel, room just smelt stale. Bed was comfy and was a spacious suite overall. There’s only one staff member at the counter for check in/check out who is terribly overworked, so try to have everything prepared before getting to the counter and you’ll have a smooth transaction.
Séjour de 1 nuit en mars 2024
Réponse de Front Desk le 15 mars 2024
We appreciate you choosing to stay here and for taking the time to provide your feedback as we strive to provide the best in service and accommodations.We hope you will consider staying with us again, the next time you are in the Phoenix area.

10/10 Excellent

Gayle

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Clean quiet close to airport.
Séjour de 1 nuit en mars 2024
Réponse de Front Desk le 4 mars 2024
We appreciate you choosing to stay here and for taking the time to provide your feedback as we strive to provide the best in service and accommodations. We hope you will consider staying with us again, the next time you are in the Phoenix area.

4/10 Médiocre

Cheryl

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
The ride in the shuttle back to the airport was not good. The seat belts in the van were not working. Thought left something back at the hotel the driver drove back to the hotel. When he was driving back he spaced out and I had to alert him that the traffic was stopped. He slammed on the breaks and never apologized or recognized it happened.
Séjour de 1 nuit en février 2024
Réponse de Front Desk le 28 févr. 2024
We appreciated you choosing to stay here and for taking the time to provide your feedback as we strive to provide the best in service and accommodations.Thank you for sharing your experience with us, so that we can remind our drivers of the importance of safe driving.

10/10 Excellent

Angel

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2024
Réponse de Front Desk le 20 févr. 2024
We appreciate you choosing to stay here and for taking the time to provide your feedback as we strive to provide the best in service and accommodations.We hope you will consider staying with us again, the next time you are in the Phoenix area.

10/10 Excellent

Jose

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Safe. Clean..friendly staff.
Séjour de 1 nuit en février 2024
Réponse de Front Desk le 20 févr. 2024
We appreciate you choosing to stay here and for taking the time to provide your feedback as we strive to provide the best in service and accommodations.We hope you will consider staying with us again, the next time you are in the Phoenix area.

4/10 Médiocre

Luz

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Muy buen hotel el personal del servicio muy mal
Séjour de 2 nuits en février 2024
Réponse de Front Desk le 20 févr. 2024
Apreciamos que haya elegido quedarse aquí y que se haya tomado el tiempo para brindarnos sus comentarios mientras nos esforzamos por brindar el mejor servicio y alojamiento.Esperamos que considere quedarse con nosotros nuevamente la próxima vez que esté en el área de Phoenix.

10/10 Excellent

Joanna

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de Front Desk le 20 févr. 2024
We appreciate you choosing to stay here and for taking the time to provide your feedback as we strive to provide the best in service and accommodations.We hope you will consider staying with us again, the next time you are in the Phoenix area.

10/10 Excellent

Conner

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2024
Réponse de Front Desk le 19 févr. 2024
We appreciate you choosing to stay here and for taking the time to provide your feedback as we strive to provide the best in service and accommodations.We hope you will consider staying with us again, the next time you are in the Phoenix area.

10/10 Excellent

michael

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Last minute choice and wasn’t disappointed
We stayed here because it’s close to the PHX airport. We picked it because it has excellent reviews and we are adding to the long list of happy Hampton Inn stayers! Althiug there is an Italian restaurant which does room service. We opted to do Uber eats and order from a Vietnamese place called Viet Shack. It was great too. Definitely recommend this hotel and best part… it’s pet friendly. Our little dog loved it too!
Séjour de 1 nuit en février 2024
Réponse de Front Desk le 12 févr. 2024
We appreciated you choosing to stay here and for taking the time to provide your feedback as we strive to provide the best in service and accommodations.We hope you will consider staying with us again, the next time you are in the Phoenix area.

10/10 Excellent

Catherine

Séjour de 1 nuit en février 2024
Réponse de Front Desk le 12 févr. 2024
We appreciated you choosing to stay here and for taking the time to provide your feedback as we strive to provide the best in service and accommodations.We hope you will consider staying with us again, the next time you are in the Phoenix area.

2/10 Horrible

Kahoru

Séjour de 2 nuits en février 2024
Réponse de Front Desk le 7 févr. 2024
I am really sorry to hear that our service was not to your expectation. Our goal is not to fall short on any services as we understand each guest wants to experience exactly what Hampton has to offer.If you would like to elaborate on any issues that occurred during your stay, you may reach out to our General Manager.

10/10 Excellent

Theresa

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
My grab & go lunch, the bagel was covered in green mold
Séjour de 1 nuit en janvier 2024
Réponse de Front Desk le 6 févr. 2024
We appreciate you choosing to stay here and for taking the time to provide your feedback as we strive to provide the best in service and accommodations.We hope you will consider staying with us again, the next time you are in the Phoenix area.

10/10 Excellent

Lincoln

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de Front Desk le 12 févr. 2024
We appreciated you choosing to stay here and for taking the time to provide your feedback as we strive to provide the best in service and accommodations.We hope you will consider staying with us again, the next time you are in the Phoenix area.

8/10 Bien

Bryan

Voyage en famille
Les points forts : Propreté, personnel et service, confort de la chambre
Séjour de 1 nuit en février 2024
Réponse de Front Desk le 6 févr. 2024
We appreciate you choosing to stay here and for taking the time to provide your feedback as we strive to provide the best in service and accommodations.We hope you will consider staying with us again, the next time you are in the Phoenix area.

10/10 Excellent

Mary

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very friendly helpful staff.
Séjour de 1 nuit en février 2024
Réponse de Front Desk le 6 févr. 2024
We appreciate you choosing to stay here and for taking the time to provide your feedback as we strive to provide the best in service and accommodations.We hope you will consider staying with us again, the next time you are in the Phoenix area.

10/10 Excellent

Jeanette

Voyage en famille
Les points forts : Infrastructures et conditions de l’hébergement
It was close to the airport
Séjour de 1 nuit en janvier 2024
Réponse de Front Desk le 31 janv. 2024
We appreciated you choosing to stay here and for taking the time to provide your feedback as we strive to provide the best in service and accommodations.We hope you will consider staying with us again, the next time you are in the Phoenix area.

10/10 Excellent

Flavio

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
very clean
Séjour de 1 nuit en janvier 2024
Réponse de Front Desk le 31 janv. 2024
We appreciated you choosing to stay here and for taking the time to provide your feedback as we strive to provide the best in service and accommodations.We hope you will consider staying with us again, the next time you are in the Phoenix area.

10/10 Excellent

Marcy

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff was extremely friendly and helpful!
Séjour de 1 nuit en janvier 2024
Réponse de Front Desk le 29 janv. 2024
We appreciate you choosing to stay here and for taking the time to provide your feedback as we strive to provide the best in service and accommodations.We hope you will consider staying with us again, the next time you are in the Phoenix area.

8/10 Bien

Eric

Séjour de 1 nuit en janvier 2024
Réponse de Front Desk le 22 mars 2024
We appreciate you choosing to stay here and for taking the time to provide your feedback as we strive to provide the best in service and accommodations.We hope you will consider staying with us again, the next time you are in the Phoenix area.

10/10 Excellent

matthew

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024
Réponse de Front Desk le 29 janv. 2024
We appreciate you choosing to stay here and for taking the time to provide your feedback as we strive to provide the best in service and accommodations.We hope you will consider staying with us again, the next time you are in the Phoenix area.

8/10 Bien

Marcella

Voyage avec des animaux de compagnie, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was nice to have a first floor room near the door to take our dog out.
Séjour de 2 nuits en janvier 2024
Réponse de Front Desk le 25 janv. 2024
We appreciate you choosing to stay here and for taking the time to provide your feedback as we strive to provide the best in service and accommodations.We hope you will consider staying with us again, the next time you are in the Phoenix area.

10/10 Excellent

Tyler

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Exceptionally clean and well-thought-out room and bathroom layouts
Séjour de 1 nuit en janvier 2024
Réponse de Front Desk le 23 janv. 2024
We appreciate you choosing to stay here and for taking the time to provide your feedback as we strive to provide the best in service and accommodations.We hope you will consider staying with us again, the next time you are in the Phoenix area.

8/10 Bien

RENEE

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Clean, close to airport but Hard beds - ouch
We have stayed in many Hamptons and the beds are usually comfortable. This was definitely the exception. They were very hard and firm and we had a pretty miserable night of sleep. The breakfast was your normal offerings, and it was kept well stocked. The staff was friendly, and the airport shuttle was a bonus.
Séjour de 1 nuit en janvier 2024
Réponse de Front Desk le 20 janv. 2024
We appreciate you choosing to stay here and for taking the time to provide your feedback. We are sorry to hear that the beds were firmer than expected.We hope you will consider staying with us again, the next time you are in the Phoenix area.

10/10 Excellent

Ronald

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
HAMPTON INN AND SUITES
Great stay, very comfortable, great breakfast and wonderful staff
Séjour de 2 nuits en janvier 2024
Réponse de Front Desk le 20 janv. 2024
We appreciate you choosing to stay here and for taking the time to provide your feedback as we strive to provide the best in service and accommodations.We hope you will consider staying with us again, the next time you are in the Phoenix area.

6/10 Satisfaisant

ANA LUISA

Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024
Réponse de Front Desk le 20 janv. 2024
We appreciate you choosing to stay here and for taking the time to provide your feedback as we strive to provide the best in service and accommodations.We hope you will consider staying with us again, the next time you are in the Phoenix area.

10/10 Excellent

Rayetta

Séjour de 1 nuit en janvier 2024
Réponse de Front Desk le 20 janv. 2024
We appreciate you choosing to stay here and for taking the time to provide your feedback as we strive to provide the best in service and accommodations.We hope you will consider staying with us again, the next time you are in the Phoenix area.

10/10 Excellent

Justin

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Slept great. Nice breakfast. Super clean.
Séjour de 1 nuit en janvier 2024
Réponse de Front Desk le 20 janv. 2024
We appreciate you choosing to stay here and for taking the time to provide your feedback as we strive to provide the best in service and accommodations.We hope you will consider staying with us again, the next time you are in the Phoenix area.

10/10 Excellent

Paul

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
all great
Séjour de 1 nuit en décembre 2023
Réponse de Front Desk le 20 janv. 2024
We appreciate you choosing to stay here and for taking the time to provide your feedback as we strive to provide the best in service and accommodations.We hope you will consider staying with us again, the next time you are in the Phoenix area.

10/10 Excellent

Liza

Les points forts : Propreté et personnel et service
While the walls might be
Séjour de 1 nuit en janvier 2024

10/10 Excellent

Leomarie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very clean. The staff was very polite.
Séjour de 1 nuit en décembre 2023
Réponse de Front Desk le 20 janv. 2024
We appreciate you choosing to stay here and for taking the time to provide your feedback as we strive to provide the best in service and accommodations.We hope you will consider staying with us again, the next time you are in the Phoenix area.