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Avis sur American Executive Inn

2 out of 5
American Executive Inn
1554 West Main Street, Mesa, AZ

Avis

5,4
Note des voyageurs de 10 (Excellent), d’après 139 avis sur 734." "
Note des voyageurs de 8 (Bien), d’après 118 avis sur 734." "
Note des voyageurs de 6 (Satisfaisant), d’après 90 avis sur 734." "
Note des voyageurs de 4 (Médiocre), d’après 111 avis sur 734." "
Note des voyageurs de 2 (Horrible), d’après 276 avis sur 734." "

5,4/10

Propreté

6,0/10

Personnel et service

4,6/10

Équipements

4,8/10

Infrastructures et conditions de l’hébergement

5,2/10

Écoresponsabilité

Avis

10/10 Excellent

Denis

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Môtel qui date des années 70 bien entretenue mais a encore un besoin de rafraichissement et décor !
Séjour de 3 nuits en mars 2024

4/10 Médiocre

Lynda

Séjour de 1 nuit en janvier 2023

6/10 Satisfaisant

Léonard

Voyage en groupe
Les points forts : Confort de la chambre
Les points faibles : Propreté et personnel et service
Passable mais sale
Le motel aurait pu être agréable mais le sol n’était absolument pas nettoyé malheureusement. La piscine était fermée également malheureusement, cela n’était pas indiqué.
Séjour de 1 nuit en mai 2022

2/10 Horrible

Lucile

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
A unhygienic place
One of our worst experiences. Despite the very nice tenant of this motel, there is not much positive things to say about this place. The rooms are dirty, the bathroom is disgusting, the furniture is outdated and there was tape on the bottom of the door. Overall nothing seemed hygienic in this place.
Séjour de 1 nuit en novembre 2021

2/10 Horrible

Fanny

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The worse motel I ever seen. The neighborhood didn’t feel safe. The microwave was very dirty.
Séjour de 1 nuit en mai 2024

4/10 Médiocre

Leyla

Voyage d’affaires
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
First room i got was super dirty like hair on pillows and floors. Wifi did not work on room 126. After complaining to a lady she changed my room to upstairs which was ok. Wifi worked perfectly. But no tv and room is still dirty. I guess what would you expect for 61 a night right? Overall i think its -ok.
Séjour de 1 nuit en mai 2024

2/10 Horrible

Manuel

Les points faibles : Propreté et équipements
Camas cucias, los register difucer en el piso, el AC ruidoso no es lo que se muestra en la app.
Séjour de 1 nuit en mai 2024

10/10 Excellent

Ruslan

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good location
Séjour de 1 nuit en mai 2024

2/10 Horrible

Courtney

Voyage d’affaires
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Walked in! Walked out! Asked for my money back! U would be waaaaay better off sleeping in your car!
Séjour de 2 nuits en avril 2024

2/10 Horrible

Tim

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Gross sketchy creepy
Séjour de 6 nuits en avril 2024

2/10 Horrible

Alton

Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Bought the room and when I went to go they told me I had never bought the room and they were all full
Séjour de 1 nuit en avril 2024

2/10 Horrible

Ronaldo

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Room was dirty. Floor had a broken tile. Water was running in tub
Séjour de 4 nuits en avril 2024

4/10 Médiocre

Michael

Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Attendants were nice but overall property condition was not good. Was inexpensive so i knew what to expect. Cons: Frig didnt work and tv remote did not have batteries. Several other things but lets get to the positve. Ac was nice and cold just like i like it! Shower was an eye sore but water was nice and hot. Suspect area but no one touched my truck. Everyone i encountered outside was cool though. I would probably stay again just for one night because it was cheap. But i would definitely look around.
Séjour de 1 nuit en avril 2024

10/10 Excellent

Mengchun

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en avril 2024

10/10 Excellent

Edward

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great place for a nights sleep
Séjour de 1 nuit en avril 2024

10/10 Excellent

Priti

Voyage en famille avec de jeunes enfants
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This place is dirty and would not recommend the rooms. The outside is nice but the room we stayed is really dirty and the bath tub is very slippery and dirty.
Séjour de 1 nuit en avril 2024

2/10 Horrible

Eric

Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was horrible
Séjour de 1 nuit en avril 2024

10/10 Excellent

Jenil

Séjour de 1 nuit en avril 2024

4/10 Médiocre

Sharman

Voyage en couple
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
The office didn’t refer to the Expedia reservation. They claimed they were not able to use computer because it is about 24 hours behind and couldn’t access information. We expected to post $100 on credit card for incidentals. Instead they wanted a $5 cash deposit. Upon leaving and turning key back on, I had to remind them to reimburse me the $5 deposit. We asked for a smoking room that we booked. They claimed due to health reasons. No smoking in room. Fire alarm was not in place. Wire hanging down. They only gave me one room key even though we were double occupancy. They had us remove our own trash from the room before checkout. The Bed had a well or sloped towards middle. No blanket just a light weight bed spread with burn holes in it. For a quick turn around trip we got what we paid for.
Séjour de 1 nuit en mars 2024

2/10 Horrible

Jasleen

Séjour de 2 nuits en avril 2024

4/10 Médiocre

Kent

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Place to stay .. safe .. but it was kinda run down . Needed acpaint job. And stucco repair. Shower leak from handel. Idk . I guess you can't beat the price ..
Séjour de 1 nuit en avril 2024

4/10 Médiocre

Ervin

Séjour de 1 nuit en avril 2024

2/10 Horrible

Eileen

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
When they gave me my room, the room was filthy, had cockroaches

2/10 Horrible

Daniel

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
For how much they are charging per night I would expect the rooms to be clean at the least.
Séjour de 3 nuits en mars 2024

4/10 Médiocre

Elaina

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
at most 2 stars.
Séjour de 1 nuit en mars 2024

2/10 Horrible

Ivan

Voyage d’affaires, Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
DO NOT STAY HERE! Worst hotel I’ve ever been in! Sheets were so dirty, used, literally dirt and hair, stained, with holes, NOT KIDDING! Fridge making noise like a grinder, bathroom mirror broken, outside fountain making loud noises. Room looks like something from a crime murder investigation. The sheets though, weren’t washed, scary. Gross. Towels had black stains, looked like they were reused 1000 times. Don’t stay here, pay extra and stay somewhere else!
Séjour de 1 nuit en mars 2024

2/10 Horrible

Mario

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Overall really bad experience, cleanliness, unfriendly/unprofessional unsatisfactory. Not recommended.
Séjour de 1 nuit en mars 2024

2/10 Horrible

Chance

Voyage en famille avec de jeunes enfants
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We were on our way to the hotel at 7pm and the proprietors phoned us to tell us we had ten minutes to get there. We got there, and it's in a sketchy neighborhood. Not too threatening if you're from the city, but there were definitely some strange things afoot at the local Circle K. The owners seemed really nervous. Perhaps this is understandable because they were elderly and appeared to be South Asian so could have been targets for racism in the past. They only gave us the wifi password as an afterthought and it barely worked anyways. The TV was hard to get going and we had to stick with one channel. There was a light and fan installed in the bathroom but NO LIGHT SWITCH, so if you had to use the bathroom at night, it would be in the dark or else t you would have to turn on all (one) lights in the room and leave the door open. The bedside lamp had no bulb and no outlet to plug it in, in any case. There was a cigarette burn in the bedsheets. The fridge door opened left-handed and while the place had a stove and sink, it had no dishes or cups or anything like that. The microwave was missing the rotating plate. The wooden blinds on the window were broken. As I write this out, I would say the place sucked so badly that I am now avoiding all hotels with the words "American" or "Executive" in the name.
Séjour de 1 nuit en mars 2024

10/10 Excellent

Saul

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Quiet hotel, convenient location.

6/10 Satisfaisant

James

Voyage d’affaires, Voyage en couple
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Felt run down. Missing tiles on the shower window ledge, broken furniture, pump to the outdoor fountain made a lot of noise throughout the night. Only needed the place to sleep and was gone for the day. I guess for the price…
Séjour de 2 nuits en mars 2024

10/10 Excellent

Gary

Les points forts : Propreté et équipements
Thank you for a clean comfortable stay.
Séjour de 1 nuit en mars 2024

8/10 Bien

Thomas, Rockford

Les points forts : Personnel et service
Stayed at property a number of times. Had a kitchen room, appliances newer. Rooms decent. Close to public transport. For price, decent place.
Séjour de 5 nuits en mars 2024

2/10 Horrible

Adam

Voyage en groupe
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
I do NOT recommend this Motel. Very very run down. The room was very run down and extremely dirty. Window shutters broken, mold problem in the bathroom and mattresses was disgusting. I definitely did not want stay in the room. The lady at the front desk was nice and gave me a refund immediately.
Séjour de 1 nuit en mars 2024

4/10 Médiocre

Adrian

Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024

2/10 Horrible

Margaret

Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We would like a refund of our money. After looking at the room we left. This property should not be listed on Expedia. It was dirty and an undesirable place to stay. The door to the room did not close or lock properly.there were some very shady people living there. We were very disappointed.
Séjour de 1 nuit en mars 2024

2/10 Horrible

Michaeline

Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I have pictures of the room. The door was never fixed after the drug bust that happened. There was something on the bathroom door. The sheets were torn and had something on them. The stove was unclean, and the cord to plug it in had a lot of grease on it. I felt unsafe there. The room had a weird smell. We wasted $165 on a room, we had to find another hotel room. Just to stay in a room for nights we ended up spending $800. This is not okay.
Séjour de 2 nuits en mars 2024

8/10 Bien

Tyler

Les points forts : Personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
The check in with the staff went well they were friendly and helpful. Inside my hotel room the floor was a bit dirty and some of the amenities were damaged such a the sink hot water faucet missing the handle. The bed was comfy and the sheets were clean so the sleep was pretty good. Lastly, the wifi was terrible here.
Séjour de 1 nuit en mars 2024

2/10 Horrible

Jen

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The room was really dirty when I checked in. They had only made the bed. The sink was dirty, the pillow cases were dirty, the tub was falling apart and had chunks of drywall in it. The management was really mean to the cleaning staff. The hotel is in a pretty sketch part of town and I didn't feel like it was very safe. There was no TV remote so you had to manually turn it on and turn the volume up or down on the actual TV. Annoying since I like to Mute the commercials. I definitely will NEVER stay there again. Don't recommend!
Séjour de 1 nuit en mars 2024

2/10 Horrible

Lim

Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024

2/10 Horrible

David

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Checked in and went to my room. It was unclean and disgusting. Shades were broken so you couldn’t close them. Immediately left and went somewhere else
Séjour de 1 nuit en mars 2024

6/10 Satisfaisant

Jason

Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
You get what you pay for, not a good property
Séjour de 4 nuits en mars 2024

2/10 Horrible

joseph

Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was so disgusting I couldn't even stay there and the owners wouldn't give me a refund, I wasn't even there 10 minutes before leaving and trying to get a refund, the mini fridge wasn't plugged in and it was full of water with holes in it, the mattress didnt even have a fitted sheet and it was ancient with stains and horrible springs, the bathroom door was busted in with nails sticking out, paint was peeling off the walls, it smelled like vomit and cigarettes, the walls had horrible stains with a sticky residue on it, there wasn't a toilet paper holder and the tiles in the bathroom where falling off, no covers on the electrical outlets and exposed wires, only one light in the room, and stains on the toliet seat, and the list goes on and on. It was the worst experience of my life in a motel/hotel, it's so unsafe and unsanitary nothing looked like it was cleaner even the towels where dirty
Séjour de 1 nuit en février 2024

2/10 Horrible

Lindsay

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
This was a horror story brought to life. We got to check in at 7pm. No one was around the office was locked. Rang the doorbell and waited for 5 minutes. A man came and made us pay 5 dollars deposit for the key. He took my id and made us wait another few minutes. Then a woman brought it back and told us the room. Said the area was safe and the room was clean. We opened the door and it was the worst room I have ever seen. There were no covers on the power outlets. The toilet seat was taped together to hold it in place. The sheets had cigarette holes though it was a non smoking room. It stink so bad like someone had died in there. The mattress had a protector but the mattress itself was full of blood stains and dirt. The door had a 2 inch gap in the bottom. It was stained all over the door. The chair was stained. The microwave was stained and coated in dried food. The oven was flashing power and was so cooked in dirt it was covered in caked on material. The wall in the bathroom looked like an electrical fire was about to start with a burn in the wall. The exhaust vent was covered in dirt. We couldn’t stay there so my family and I left to drive around for an hour to find a new hotel. The staff was ice the next day though as we explained we couldn’t stay there and checked out and we got a one night refund of the two night stay. The place itself should be condemned and taken off Expedia! None of the pictures look like the hotel. It is grey now and repainted
Séjour de 2 nuits en février 2024

2/10 Horrible

Randy

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Furniture was very worn. Cover missing on chair with foam showing. Floors were very dirty, dirt and dead bugs piled in corners. Towels are very worn. Full-size, working refrigerator.
Séjour de 3 nuits en février 2024

2/10 Horrible

Nathan

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en février 2024

10/10 Excellent

Douglas

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Quite and simple check in
Séjour de 1 nuit en février 2024

6/10 Satisfaisant

Marcus, Billings

Les points faibles : Équipements et infrastructures et conditions de l’hébergement
This is an older hotel with furnishings and room fixtures functional but worn and in disrepair. The heater/air conditioner was very noisy. The room was clean enough, but was not spotless. The room rate was reasonable. I would stay here again in a pinch, but would not be able to tolerate it more than two days.
Séjour de 2 nuits en février 2024

2/10 Horrible

Jerry

Voyage d’affaires
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I've travelled all over and I always stay in cheap motels so I know what to expect. This place is just the worst I have ever seen. The room was filthy, the bathtub was slimy and dangerous to stand in. The door to the bathroom has been kicked in at least twice and the "repairs" amounted to simply moving the hinges and leaving the broken wood in place. Oh, and there was no toilet paper. I could go on but spare you more details. You should not be promoting this place to your clients. It reflects poorly on your company.
Séjour de 1 nuit en février 2024

6/10 Satisfaisant

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté
Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024

2/10 Horrible

Mitch

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
The above
Séjour de 2 nuits en février 2024