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Avis sur Sonesta Select Phoenix Chandler

3 out of 5
Sonesta Select Phoenix Chandler
920 N 54th St, Chandler, AZ

Avis

8,6

Excellent

Note des voyageurs de 10 (Excellent), d’après 564 avis sur 1002." "
Note des voyageurs de 8 (Bien), d’après 240 avis sur 1002." "
Note des voyageurs de 6 (Satisfaisant), d’après 97 avis sur 1002." "
Note des voyageurs de 4 (Médiocre), d’après 48 avis sur 1002." "
Note des voyageurs de 2 (Horrible), d’après 53 avis sur 1002." "

8,6/10

Propreté

8,8/10

Personnel et service

8,2/10

Équipements

8,6/10

Infrastructures et conditions de l’hébergement

8,6/10

Écoresponsabilité

Avis

10/10 Excellent

james

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The room was clean, quiet, nice & spacious. We'll be looking to stay there again in the future.
Séjour de 1 nuit en mai 2024
Réponse de Customer Service le 14 mai 2024
James, we are thrilled to hear you enjoyed your stay at Sonesta Select Phoenix Chandler. It's great to know you found our rooms to be tidy, serene, and roomy. Your enthusiasm about future visits is the highest compliment. We can't wait to welcome you back!

10/10 Excellent

Stephen

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Good place to stay
Séjour de 3 nuits en avril 2024
Réponse de Customer Service le 14 mai 2024
Stephen, we're thrilled to hear you enjoyed your visit at Sonesta Select Phoenix Chandler. Your kind words mean a lot. Our team members hope to welcome you back soon for another great experience.

8/10 Bien

Catherine

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en avril 2024
Réponse de Customer Service le 14 mai 2024
Catherine, thank you for choosing to stay at Sonesta Select Phoenix Chandler and providing a rating. We're delighted to understand that your stay was to your satisfaction. We appreciate your feedback and look forward to welcoming you back in the near future.

10/10 Excellent

Jorge

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good every all
Séjour de 1 nuit en mai 2024
Réponse de Customer Service le 10 mai 2024
Jorge, thank you! We're thrilled you had a pleasant experience at Sonesta Select Phoenix Chandler. We aim to provide a great stay for our guests and your comment shows we're achieving that. We look forward to welcoming you back.

10/10 Excellent

martha judith

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location, clean and check in was really easy
Séjour de 1 nuit en mai 2024
Réponse de Customer Service le 9 mai 2024
Martha Judith, thank you for sharing your experience at Sonesta Select Phoenix Chandler! We're pleased to hear you appreciated our prime location and found the check-in process to be seamless. It's particularly good to know that you enjoyed our commitment to clean and comfortable accommodation. We look forward to welcoming you back for a future visit.

10/10 Excellent

Robert

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Good
Séjour de 1 nuit en mai 2024
Réponse de Customer Service le 9 mai 2024
Robert, it's wonderful that you had a pleasant experience at the Sonesta Select Phoenix Chandler. Thank you for sharing your feedback, and we're pleased to see that you enjoyed your stay. We hope to offer you another memorable visit in the future.

10/10 Excellent

Alizee

Voyage avec des animaux de compagnie, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Enjoyed our stay
Séjour de 3 nuits en avril 2024
Réponse de Customer Service le 5 mai 2024
Alizee, it's wonderful to hear that you enjoyed your stay at Sonesta Select Phoenix Chandler. We truly appreciate your positive remarks and hope to welcome you back for another memorable experience.

8/10 Bien

Tyshae

Voyage en famille
Les points forts : Propreté, personnel et service, équipements
Great staff
Séjour de 2 nuits en avril 2024
Réponse de Customer Service le 3 mai 2024
Tyshae, it's fantastic to hear that you had a positive experience at the Sonesta Select Phoenix Chandler. We are particularly happy to learn that our team members made an outstanding impression. We strive to provide the best service and genuinely look forward to welcoming you back for another great stay.

6/10 Satisfaisant

Paula

Voyage en couple
Les points forts : Propreté et personnel et service
When i arrived in my room there was a used soap sitting on my bathroom sink. No new bars of soap was left. Also no instructions were left about obtaining towels when they didn’t service my room because of my dog. Also there were two different pee marks on the wall of the bathrooms. Like someone peed on the wall and no one wiped it off the wall. Discussing!
Séjour de 2 nuits en avril 2024
Réponse de Customer Service le 2 mai 2024
Paula, we regret to hear about the cleanliness issues you encountered during your stay. It is our top priority to provide our guests with clean and comfortable accommodations. We apologize for any inconvenience caused by the absence of fresh amenities and the adequacy of information regarding towel service. Your feedback has been noted and will be communicated to our team members to improve our service. Thank you for your input and we hope to serve you better in the future.

6/10 Satisfaisant

Shivani

Les points faibles : Infrastructures et conditions de l’hébergement
The property was in a good location. However there were a few things that needed to be done. The place is a bit dated and the curtains were dirty.
Séjour de 2 nuits en avril 2024
Réponse de Customer Service le 30 avr. 2024
Shivani, it's regrettable that your stay didn't fully meet your expectations. Your feedback highlights areas such as improvements in the cleanliness and upkeep that we'll definitely share with our colleagues. Although our structure might have an older aesthetic, we aim to combine both comfort and functionality in our accommodations. We appreciate your input and hope to have another opportunity to serve you better in the future.

10/10 Excellent

Lorenzo

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We stayed here when this was a Marriot property. The area has greatly improved. I only recall a Whataburger close by. The room was quiet, easy access, the price wasn't bad. Everything was good. Glad they charge separately for breakfast. I help reduce the overall price. I would stay again.
Séjour de 1 nuit en avril 2024
Réponse de Customer Service le 30 avr. 2024
Lorenzo, it's wonderful to hear that your experience at Sonesta Select Phoenix Chandler was so positive! We're pleased you found the location improved and the room quiet and accessible. We appreciate your remarks regarding our breakfast charges and it's great to hear that you found this helpful in managing costs. We are looking forward for your next visit. Thank you for your feedback!

8/10 Bien

Yurisa

Voyage d’affaires, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very nice pool area where you can relax, hallways in hotels usually have a funky smell and this one did absolutely not! Excelent room service. Overall very good experience it just didn’t have breakfast
Séjour de 1 nuit en avril 2024
Réponse de Customer Service le 29 avr. 2024
Yurisa, thank you for your feedback. It's wonderful to learn you were able to enjoy the pool area at Sonesta Select Phoenix Chandler. We're glad our rooms and service exceeded your expectations. We appreciate your comment about breakfast and have noted this for possible enhancements in the future. Looking forward to your next visit.

10/10 Excellent

mark

Voyage en couple
Les points forts : Équipements
Staff was awesome
Séjour de 1 nuit en avril 2024
Réponse de Customer Service le 27 avr. 2024
Mark, we're thrilled to hear about your positive experience at Sonesta Select Phoenix Chandler. It's great knowing that our dedicated team members made a significant contribution to your stay with their awesome service. We hope to have you stay with us again in the near future for another excellent stay.

8/10 Bien

Alicia

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was a good hotel I can’t complain
Séjour de 2 nuits en avril 2024
Réponse de Customer Service le 26 avr. 2024
Alicia, it's fantastic to hear that you found the Sonesta Select Phoenix Chandler to be a satisfactory choice. Your feedback is indeed valuable and it's great knowing you had a pleasant stay. We appreciate your input and hope to serve you again in the future.

10/10 Excellent

thalina

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Everyone was friendly and the place was very good
Séjour de 4 nuits en avril 2024
Réponse de Customer Service le 25 avr. 2024
Thalina, thank you for your kind words about Sonesta Select Phoenix Chandler. We are delighted you found our team members amicable and the establishment to your liking. Your feedback brings great joy to our team. Do come back soon!

10/10 Excellent

Aleksandar, Trumbull

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en mars 2024
Réponse de Customer Service le 25 avr. 2024
Aleksandar, thank you for your fantastic score. It's heartening to know that your experience at Sonesta Select Phoenix Chandler met your expectations. We hope to have the pleasure of your company again in the future.

10/10 Excellent

Andrei, New York

Voyage en famille
Les points forts : Équipements
Nice and modern interior. Clean and very reasonably priced. Very friendly staff.
Séjour de 1 nuit en avril 2024
Réponse de Customer Service le 23 avr. 2024
Andrei, it's wonderful to hear that you appreciated the contemporary design and cleanliness of Sonesta Select Phoenix Chandler. We strive to offer our guests top value, so it's great that you found our pricing to be very reasonable. Moreover, it's heartening to know that our dedicated team members were able to enhance your stay with their friendliness. We can't wait to welcome you back for another enjoyable stay at Sonesta Select Phoenix Chandler.

10/10 Excellent

Christina

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We stayed here last minute and it was an excellent choice. We needed an extra blanket and not even 5mins after we hung up the phone the blanket was at the door. Comfy beds, big TV, loved it. We would definitely stay here again.
Séjour de 2 nuits en avril 2024
Réponse de Customer Service le 23 avr. 2024
Christina, it's wonderful to hear that you had such a positive experience at Sonesta Select Phoenix Chandler. We're thrilled that our quick service and comfortable accommodations contributed to your enjoyment. Your remarks about our comfy beds and large TV are greatly appreciated as well. We eagerly await your return.

10/10 Excellent

Dico

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great hotel and in such a nice area. Lots of shops and dining.
Séjour de 2 nuits en avril 2024
Réponse de Customer Service le 23 avr. 2024
Dico, it's wonderful to hear that your stay at Sonesta Select Phoenix Chandler was enjoyable! We are pleased you appreciated our location with interesting shopping and dining options. Your praise encourages us to continue delivering excellent hospitality. Looking forward to welcoming you back soon.

10/10 Excellent

cecilia

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything was amazing service as well
Séjour de 1 nuit en avril 2024
Réponse de Customer Service le 23 avr. 2024
Cecilia, it's wonderful to know that you thoroughly enjoyed your stay at Sonesta Select Phoenix Chandler. Your positive words about our top-notch service are sincerely appreciated. We're excited for the chance to welcome you back in the future!

10/10 Excellent

Rachel

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Love the courtyard view room and the easy access to the pool is awesome. Very satisfied with the room and for a price you can’t beat.
Séjour de 1 nuit en avril 2024
Réponse de Customer Service le 21 avr. 2024
Rachel, it's wonderful to hear you appreciated the courtyard view and convenient pool access at Sonesta Select Phoenix Chandler. We're delighted that the room met your expectations and that you found our pricing favorable. Hope to have the pleasure of welcoming you back in the future.

10/10 Excellent

David

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice welcome, spacious and clean room, a pool where my kids made Friends. Bravo !
Séjour de 1 nuit en avril 2024
Réponse de Customer Service le 22 avr. 2024
David, it's wonderful to hear that you received a warm reception at Sonesta Select Phoenix Chandler and found the room to be ample and pristine. We're thrilled that your children enjoyed the pool and made new friends - what a delightful bonus! Your kind words are greatly appreciated. We look forward to welcoming you and your family back for another memorable stay.

10/10 Excellent

Sherry

Séjour de 2 nuits en avril 2024
Réponse de Customer Service le 10 mai 2024
Sherry, it's wonderful to know that you appreciated your stay at Sonesta Select Phoenix Chandler. The team appreciates your high rating and we hope to make your next visit just as enjoyable. Thank you for choosing us!

8/10 Bien

Scott

Les points forts : Propreté et infrastructures et conditions de l’hébergement
…
Séjour de 3 nuits en avril 2024
Réponse de Customer Service le 20 avr. 2024
Thank you for taking the time to leave us a 4/5 rating, Scott!We're thrilled to know we've left you with a wonderful impression. We're looking forward to hosting you again so we can share an even better experience with you at Sonesta Select Phoenix Chandler.

6/10 Satisfaisant

Dina

Voyage en groupe
Les points forts : Propreté et personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
The fan in the bathroom was very noisy, the security bar was broken on the slider, there was noise out by the pool.. it was ok but I wouldn’t stay there again. Staff was great though & tge breakfast sandwiches were good!
Séjour de 2 nuits en avril 2024
Réponse de Customer Service le 17 avr. 2024
Dina, thank you for taking the time to share your experience. It's unfortunate to hear about the bathroom fan and the security bar issues you encountered. Our team is committed to investigating and fixing any maintenance concerns such as these promptly. Sorry if the outdoor noises affected your stay. However, we're glad to hear that the team members made a good impression and that you appreciated our breakfast sandwiches. Your feedback is important to us in improving future guest experiences.

10/10 Excellent

Jerry

Good
Séjour de 2 nuits en avril 2024
Réponse de Customer Service le 18 avr. 2024
Jerry, we are thrilled to know you had a positive stay at Sonesta Select Phoenix Chandler. We strive to offer an enjoyable experience for all our guests and your feedback is greatly appreciated. We hope to welcome you back soon for another great stay!

10/10 Excellent

Sandrea

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Overall stay was a very positive experience. I recommend to family and friends. Easy check in and enjoyed my stay. Thank you so much. My next trip I will be staying here again.
Séjour de 2 nuits en avril 2024
Réponse de Customer Service le 15 avr. 2024
Sandrea, thank you for sharing your experience. Your recommendation to friends and family means a lot to us at Sonesta Select Phoenix Chandler. We're thrilled to hear that check-in was effortless and you enjoyed your stay. It's exciting to know you're already planning on staying with us on your next trip. Thank you again, we look forward to welcoming you back.

10/10 Excellent

Christopher

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Friendly and professional staff.
Séjour de 1 nuit en avril 2024
Réponse de Customer Service le 15 avr. 2024
Christopher, thank you for choosing Sonesta Select Phoenix Chandler for your stay. We're thrilled to hear you found our team members to be both courteous and proficient. We look forward to welcoming you back on your next trip.

8/10 Bien

Randy

Séjour de 2 nuits en mars 2024
Réponse de Customer Service le 16 avr. 2024
Randy, it's great to know that your stay at Sonesta Select Phoenix Chandler met your expectations. Our team is thrilled to receive your rating. We hope to host you again soon to provide an even better experience.

10/10 Excellent

Kurt, Austin

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Nice lodging
Séjour de 1 nuit en avril 2024
Réponse de Customer Service le 14 avr. 2024
Thank you for the perfect rating, Kurt!We are very pleased to hear that you had a wonderful stay at Sonesta Select Phoenix Chandler. Providing satisfying and comfortable stays is always what we strive for. We'd love to have you back again soon!Thanks again for the feedback!

10/10 Excellent

Fredricka

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great staff
Séjour de 2 nuits en avril 2024
Réponse de Customer Service le 20 avr. 2024
Fredricka, it's delightful to hear that you appreciated our team members at the Sonesta Select Phoenix Chandler. We appreciate your kind words and look forward to your next visit.

10/10 Excellent

Jennifer

Séjour de 1 nuit en février 2024
Réponse de Customer Service le 12 avr. 2024
Jennifer, thank you for your high-rating Expedia review! It's great to know that your stay at Sonesta Select Phoenix Chandler met your expectations. We appreciate your support and hope to welcome you back soon.

8/10 Bien

robert

Séjour de 1 nuit en avril 2024
Réponse de Customer Service le 27 avr. 2024
Thank you for taking the time to share your review with us, Robert!It's great to see we provided you with such an enjoyable experience. We're hoping we'll be seeing you again during your next visit to Sonesta Select Phoenix Chandler. Thank you and have a wonderful day!

10/10 Excellent

Amy

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
It was. Rey nice
Séjour de 1 nuit en avril 2024
Réponse de Customer Service le 7 avr. 2024
Amy, thank you for sharing your positive feedback about your stay at Sonesta Select Phoenix Chandler. We are delighted that your experience was enjoyable. We hope to welcome you back soon.

10/10 Excellent

Dico

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice property and safe and convenient
Séjour de 3 nuits en avril 2024
Réponse de Customer Service le 7 avr. 2024
Dico, it's a delight to hear you enjoyed your stay at Sonesta Select Phoenix Chandler. Your positive comments regarding our desirable location and quality accommodations truly made our day. We thank you for choosing us and hope to welcome you back in the future.

8/10 Bien

Reginald, Broadview

Voyage en famille
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
They can place a bit more focus on cleanliness in the bathroom and sink area specifically around the stone of the vanity and the shower for mildew as well as the tank top of the toilets
Séjour de 4 nuits en mars 2024
Réponse de Customer Service le 3 avr. 2024
Reginald, it's wonderful to hear that your overall experience at Sonesta Select Phoenix Chandler was positive. Ensuring a clean and comfortable environment is at the top of our priority list, so we appreciate your feedback regarding the bathroom. We are taking immediate measures to ensure our team members pay extra attention to these areas for optimum cleanliness. We're looking forward to welcoming you back, and ensuring an even more satisfactory stay.

8/10 Bien

Florentino

Voyage en famille avec de jeunes enfants
Les points forts : Propreté et équipements
Les points faibles : Infrastructures et conditions de l’hébergement
It’s location is perfect
Séjour de 4 nuits en mars 2024
Réponse de Customer Service le 31 mars 2024
Florentino, thank you for sharing your positive feedback. We're thrilled you found the location of Sonesta Select Phoenix Chandler to be ideal. It's our goal to provide a convenient and exceptional stay for all our guests. We hope to see you again soon.

10/10 Excellent

Richard

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Convenient to everything
Séjour de 5 nuits en mars 2024
Réponse de Hoppy le 30 mars 2024
Richard, thank you for your review. We are happy to hear that you enjoyed your stay with us. We look forward to seeing you again.

8/10 Bien

Kyla

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en mars 2024
Réponse de Customer Service le 28 mars 2024
Kyla, thanks for choosing Sonesta Select Phoenix Chandler and for your rating. We're glad you enjoyed your stay, and we hope to see you again on your next visit to Phoenix.

10/10 Excellent

Zindy Denis

Séjour de 2 nuits en mars 2024
Réponse de Customer Service le 14 avr. 2024
Thanks for the perfect rating, Zindy! We can't wait to see you again soon for another amazing experience at Sonesta Select Phoenix Chandler. Have a great day!

10/10 Excellent

Naomi, Oro Valley

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
👍
Séjour de 1 nuit en mars 2024
Réponse de Customer Service le 25 mars 2024
Naomi, it's splendid to hear that you've had a positive experience at Sonesta Select Phoenix Chandler. We're always thrilled to receive such concise and positive feedback. It's our pleasure having you as a guest and we can't wait to welcome you back in the future. Thank you for choosing us.

10/10 Excellent

Meredith

Voyage en famille
Les points forts : Propreté, personnel et service, équipements
The property was clean and a good location for us. It was baseball season so there were a TON of people at the hotel and our room was switched from 2 Queen beds to a Queen and sleeper sofa. They were kind enough to discount the room rate as a result. All the front desk staff were very helpful. The A/C was loud and the bathroom fan was also loud - I noted that for them at checkout so they can fix. The pool was nice and food was closeby.
Séjour de 1 nuit en mars 2024
Réponse de Customer Service le 25 mars 2024
Meredith, we're delighted to hear that you enjoyed your stay at the Sonesta Select Phoenix Chandler. It's great to know our strategic location was beneficial to you and that you appreciated the cleanliness of our property. We're glad our team's efforts at the front desk didn't go unnoticed and that you found value in the room adjustment. We regret any inconvenience caused by the noise from the A/C and restroom fan. Rest assured, your feedback has been noted and will be helpful for our maintenance team. Thank you for praising our well-maintained pool area and the proximity of dining options. We look forward to welcoming you back during your next trip to Phoenix!

10/10 Excellent

Angela

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great and affordable place to stay.
Séjour de 2 nuits en mars 2024
Réponse de Customer Service le 24 mars 2024
Angela, we're thrilled to hear that you found the Sonesta Select Phoenix Chandler to be both excellent and budget-friendly. We aim to provide a great value experience for our guests and it's gratifying to know we met your expectations. Your positive feedback is greatly appreciated and we look forward to welcoming you back in the future!

2/10 Horrible

Thomas

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The room we booked through Expedia and paid for ahead of time wasnt available. Staff made sure we got a roll away bed to compensate. The room's TV wasn't working to allow us to watch any channels. Two different remotes, still not working. It seems little, but that's huge when you have kids. No maintenance staff available to help. That's not customer service.
Séjour de 1 nuit en mars 2024
Réponse de Customer Service le 23 mars 2024
Thomas, it's disappointing to discover your stay did not meet expectations due to the unavailability of your reserved room and issues with the television. Our team's aim was to provide a resolution with the rollaway bed, yet we see the gestures were inadequate. We place great importance on maintaining all room amenities, and your experience with the TV was indeed untoward. We regret the lack of assistance at the time. Your insight has identified areas that require attention and we will be sure to address these. We hope for another opportunity to deliver a more revitalizing and seamless experience in the future.

4/10 Médiocre

David

Les points faibles : Propreté et équipements
Just okay
Séjour de 1 nuit en mars 2024
Réponse de Customer Service le 23 mars 2024
David, it's concerning to hear that your recent experience was marked as just adequate. We genuinely strive to exceed our guests' expectations and we're disappointed to learn that we fell short in your case. Next time, please do let us know if anything is needed to enhance your stay, as we're always here to assist. We hope you'll give us another opportunity to better serve you in the future.

8/10 Bien

Brian, St Albert

Voyage en famille
Excellent area. Tons of shopping and restaurants in walking range.
Séjour de 1 nuit en mars 2024
Réponse de Customer Service le 22 mars 2024
Brian, it's wonderful to hear that you found the location of Sonesta Select Phoenix Chandler beneficial with an abundance of shopping options and eateries in close proximity. Your positive feedback is greatly appreciated and we hope to see you again in the future.

8/10 Bien

JOHN

Séjour de 1 nuit en mars 2024
Réponse de Customer Service le 23 mars 2024
Thank you for the great rating, John!It's wonderful we could provide a pleasant experience for you. We care about the happiness of our guests so we look forward to hosting you again soon at Sonesta Select Phoenix Chandler. We'd like to share an even better experience with you soon.

10/10 Excellent

Sheila

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very neat, clean, and safe. Wonderful help from the clerk I believe his name was Devin. He was excellent.
Séjour de 2 nuits en mars 2024
Réponse de Customer Service le 19 mars 2024
Sheila, it's fantastic to hear that your stay at Sonesta Select Phoenix Chandler met your expectations. Aren't our team members, like Devin, just excellent? We strive to maintain a neat, clean, and secure environment for our valued guests just like you. We look forward to your return visit.

8/10 Bien

JOHN

Séjour de 2 nuits en mars 2024
Réponse de Customer Service le 9 avr. 2024
John, thank you for choosing Sonesta Select Phoenix Chandler for your stay. We're delighted to learn that you left us a positive rating. We hope to welcome you back soon for an even better experience.

10/10 Excellent

Pedro

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean and comfortable
Séjour de 4 nuits en mars 2024
Réponse de Customer Service le 18 mars 2024
Pedro, we're delighted to know you found the Sonesta Select Phoenix Chandler neat and cozy. We will continue maintaining our high-standards for valued guests like yourself. We look forward to your next visit.