Coin salon dans le hall

Avis sur Oakwood Premier Phnom Penh

4.5 out of 5
Oakwood Premier Phnom Penh
One Park, No. 58, Street R8, Sangkat Srah Chark, Khan Daun Penh, Phnom Penh

Avis

8,8

Excellent

Note des voyageurs de 10 (Excellent), d’après 4 avis sur 6." "
Note des voyageurs de 8 (Bien), d’après 1 avis sur 6." "
Note des voyageurs de 6 (Satisfaisant), d’après 0 avis sur 6." "
Note des voyageurs de 4 (Médiocre), d’après 1 avis sur 6." "
Note des voyageurs de 2 (Horrible), d’après 0 avis sur 6." "

9,6/10

Propreté

10/10

Équipements

7,0/10

Infrastructures et conditions de l’hébergement

Avis

8/10 Bien

Daesik

Les points forts : Propreté
Séjour de 1 nuit en septembre 2023
Réponse de Oakwood Premier Phnom Penh Team le 27 mars 2024
Dear Daesik, Greetings from Oakwood Premier Phnom Penh!!Thank you for taking the time to share your review with us. We are glad to know that we could ensure a comfortable stay during your visit. We hope to welcoming you back in the future. Kind regards, Oakwood Premier Phnom Penh Family!

10/10 Excellent

Judy

Voyage d’affaires
Les points forts : Propreté et confort de la chambre
舒適安靜又方便。
Séjour de 2 nuits en mars 2024
Réponse de Oakwood Premier Phnom Penh le 17 avr. 2024
您好!感谢您选择金边奥克伍德豪景酒店公寓,我们很高兴您在酒店有一段愉快的入住经历,感谢您对酒店的支持与信任,同时也感谢您对酒店提出的宝贵建议,我们将继续努力,为您提供更加舒适温馨的入住体验。期待您的再次光临和惠顾!

4/10 Médiocre

Teck Meng Wilson, Singapore

Voyage en couple
Les points forts : Propreté et équipements
Les points faibles : Infrastructures et conditions de l’hébergement
The aircon in one of the rooms was not working for 2days…
Séjour de 6 nuits en mai 2023
Réponse de Marketing Communications le 25 mai 2023
Dear Mr. Teck Meng Wilson,Greetings from Oakwood Premier Phnom Penh.First of all, please accept our sincere apologies about your experience with us. It is unfortunate that you’ve had encountered such issue during your stay. In an attempt to make amends and restore your confidence in us, we had you upgraded to our three-bedroom unit and also had tried to reach out to you during your stay, however, to no avail.Nevertheless, we thank you for letting us know about the issue and rest assured that we’ve had our facility check and continue to do so in order to maintain our facilities and services. We hope this inconvenience did not greatly affect your visit to Phnom Penh. It would be a pleasure if you would be able to provide us another opportunity to serve you again and we’ll make sure that you would have a better stay experience with us, overall.With warm regards,Oakwood Premier Phnom Penh family

10/10 Excellent

Hyukgeun

Séjour de 2 nuits en avril 2023
Réponse de Marketing Communications le 24 mai 2023
Dear Hyukgeun,It was a pleasure to be of service to you! Our team at Oakwood Premier Phnom Penh appreciates you taking the time to share your positive feedback.We hope to have the opportunity to welcome you back again in the future.Warm regards,Oakwood Premier Phnom Penh family

10/10 Excellent

Joseph

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Wonderful hotel and amenities. All staff were extremely friendly and polite, ready to serve. Good food in hotel restaurant. This was our first stop after 24 hour travel day, perfect location to regroup from jet lag. Only downside, not much in immediate area. Used Grab app to taxi to local food mall.
Réponse de Oakwood Premier Phnom Penh le 20 janv. 2023
Dear Mr. JosephGreetings from Oakwood Premier Phnom Penh!!Thank you for taking the time to share your valuable feedback with us. We are thrilled to learn that you enjoyed your stay with us. Positive reviews like yours motivate the team to continuously strive to exceed guest expectations.Thank you again and look forward to welcome you during your next visit.Regards,Oakwood Premier Phnom Penh

10/10 Excellent

Medical Center

Voyage d’affaires
Les points forts : Propreté et confort de la chambre
Séjour de 1 nuit en août 2022
Réponse de Marketing Communications le 25 mai 2023
Greetings from Oakwood Premier Phnom Penh.Thank you very much for sharing your positive review. Our team works hard in order to provide the best guest experience possible, and we are glad to know that this had reflected on your visit.We hope to welcome back,Oakwood Premier Phnom Penh family