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Avis sur Residence Inn by Marriott Philadelphia Valley Forge

3 out of 5
Residence Inn by Marriott Philadelphia Valley Forge
500 Campus Dr, Collegeville, PA

Avis

8,8

Excellent

Note des voyageurs de 10 (Excellent), d’après 286 avis sur 423." "
Note des voyageurs de 8 (Bien), d’après 71 avis sur 423." "
Note des voyageurs de 6 (Satisfaisant), d’après 30 avis sur 423." "
Note des voyageurs de 4 (Médiocre), d’après 12 avis sur 423." "
Note des voyageurs de 2 (Horrible), d’après 24 avis sur 423." "

9,0/10

Propreté

9,0/10

Personnel et service

8,6/10

Équipements

9,0/10

Infrastructures et conditions de l’hébergement

9,0/10

Écoresponsabilité

Avis

6/10 Satisfaisant

marcel

Séjour de 1 nuit en septembre 2022

10/10 Excellent

Karen, Murrells Inlet

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We love staying here for a few days while visiting family and friends. Having a kitchen and living area is very convenient.
Séjour de 2 nuits en mai 2024
Réponse de Amy le 21 mai 2024
Hello,On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with management as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 Excellent

Stacie

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful place. Breakfast buffet was nice.
Séjour de 1 nuit en mars 2024
Réponse de Amy le 5 avr. 2024
Hello,On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with management as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon

4/10 Médiocre

Natasha

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mars 2024
Réponse de Manager le 5 avr. 2024
Thank you for taking the time to rate our hotel.

10/10 Excellent

Gina, New Rochelle

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
My family liked the property and the food.
Séjour de 3 nuits en mars 2024
Réponse de Manager le 5 avr. 2024
Hello,On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with management as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon

10/10 Excellent

Milca

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The entire stay was excellent and service was great. I was sad to see hot tub down but pool and amenities were perfect! the suite was well stocked and put together. I would stay again if needed.
Séjour de 1 nuit en mars 2024
Réponse de Amy le 5 avr. 2024
Hello,On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with management as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon

6/10 Satisfaisant

Walter, amelia

Voyage en famille
Les points forts : Propreté et équipements
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
surprised there was no sign as to where the entrance was, staff unfriendly in greeting, door key card had to be remade twice
Séjour de 2 nuits en mars 2024
Réponse de Amy le 13 mars 2024
Hello,We apologize for the less than perfect experience that you may have had with us here at Residence Inn. We have passed this information along to the appropriate departments so that we may share with our staff the areas that we may have fallen short on. Our main priority is customer satisfaction, and we apologize for not meeting that expectation for you. We hope that you do decide to visit us again soon

10/10 Excellent

Ashley

Voyage en famille avec de jeunes enfants, Voyage en groupe, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lovely hotel, the staff was very friendly and helpful.
Séjour de 1 nuit en février 2024
Réponse de Amy le 1 mars 2024
Hello,On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with management as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon

10/10 Excellent

Todd

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
5 starssss
Nice and clean
Séjour de 1 nuit en février 2024
Réponse de Amy le 1 mars 2024
Hello,On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with management as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon

10/10 Excellent

Aaron, Philadelphia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Clean and quiet
Séjour de 2 nuits en février 2024
Réponse de Amy le 19 févr. 2024
Hello,On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with management as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 Excellent

Miguel

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de Amy le 19 févr. 2024
Hello,On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with management as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 Excellent

Antoinette

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Modern and clean, friendly staff and great breakfast!!! I will stay again.
Séjour de 1 nuit en février 2024
Réponse de Amy le 12 févr. 2024
Hello,On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with management as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 Excellent

Nancy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2024
Réponse de Amy le 12 févr. 2024
Thank you for taking the time to rate our hotel.

10/10 Excellent

Laura, Bethlehem

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice hotel clean except they did not clean up the breakfast area after it closed
Séjour de 1 nuit en février 2024
Réponse de Amy le 12 févr. 2024
Hello,On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with management as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 Excellent

Jacqueline

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great stay
Stayed here because it was close to the Philadelphia Expo Center. It was only about 8 mins away. The parking was easy find, easy to park, and well lit. The girl at the front desk was very nice, polite and helpful when checking in. She explained all the amenities. Our room; was clean when we arrived, easy to find. There was a full size fridge, microwave and a stovetop to cook along with utensils/plates if you wanted to make your own food. Bathroom was spacious and the shower had hot water. The bed was comfortable and I got good sleep. Controls for heat /Ac worked. We enjoyed the hottub that was next to the pool, it was very hot! The pool is also heated and nice to cool off in. Everything was clean which was a relief. There’s a lobby bar which was nice to have a drink on the property. Two drinks were about $18. The bartender was nice. The breakfast had a decent selection to choose from. They had waffles (toppings bar), potatoes, egg,(cheese for add-in) sausages, cereal selection, hot oatmeal, muffins (a gluten-free option), fresh fruit, yogurt and some more. There was a basketball court outside and a firepit to sit around but it was too chilly for us to be outside.
Séjour de 1 nuit en février 2024
Réponse de Amy le 5 févr. 2024
Hello Jacqueline,On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with management as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 Excellent

FRANK

Voyage en couple
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Beds were very comfortable, very clean . Loved the breakfast
Séjour de 2 nuits en janvier 2024
Réponse de Amy le 29 janv. 2024
Thank you for taking the time to rate our hotel. We appreciate your business and your feedback.

10/10 Excellent

Heather

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very clean! Our room was plenty big. The staff were all so friendly. Large shopping area down the street.
Séjour de 1 nuit en janvier 2024
Réponse de Amy le 29 janv. 2024
Thank you for taking the time to rate our hotel. We appreciate your business and your feedback.

10/10 Excellent

Kenneth

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was quiet and clean
Séjour de 1 nuit en janvier 2024
Réponse de Amy le 29 janv. 2024
Thank you for taking the time to rate our hotel. We appreciate your business and your feedback.

10/10 Excellent

Tanya, Baltimore

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024
Réponse de Amy le 29 janv. 2024
Thank you for taking the time to rate our hotel. We appreciate your business and your feedback.

10/10 Excellent

Joanquina

Voyage en famille
Les points forts : Propreté et personnel et service
Séjour de 1 nuit en janvier 2024
Réponse de Amy le 22 janv. 2024
Hello Joanquina,On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with management as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 Excellent

Voyageur vérifié

Voyage en famille
Séjour de 1 nuit en janvier 2024
Réponse de Amy le 22 janv. 2024
Hello,On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with management as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

6/10 Satisfaisant

Cara

Séjour de 1 nuit en janvier 2024
Réponse de Amy le 5 févr. 2024
Thank you for taking the time to rate our hotel

10/10 Excellent

Janet

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Absolutely one of the nicest and cleanest overnight stays. Accommodations were extremely comfortable and overall excellent.
Séjour de 2 nuits en janvier 2024
Réponse de Amy le 12 janv. 2024
Hello Janet,On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with management as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 Excellent

David

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Willl come back
Séjour de 4 nuits en décembre 2023
Réponse de Amy le 12 janv. 2024
Hello David,On behalf of the entire hotel team, I want to thank you for your review. It is always nice to hear when guests will return. Once again, I appreciate you taking the time to share your feedback.

8/10 Bien

Karen, Murrells Inlet

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I am very confused why Marriott's serve breakfast only through 9:00 am. It creates the obvious cluster of guests from 8:20-9:00 am. Really??!!
Séjour de 2 nuits en décembre 2023
Réponse de Amy le 12 janv. 2024
Hello Karen,On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with management as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 Excellent

Robert

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en décembre 2023
Réponse de Amy le 12 janv. 2024
Hello Robert,Thank you for taking the time to rate our hotel. We are happy to hear that we were able to provide you with a great stay. We look forward to seeing you again of you are in the area.

2/10 Horrible

Monica

Séjour de 4 nuits en décembre 2023
Réponse de Amy le 12 janv. 2024
Hello Monica,We apologize for the less than perfect experience that you may have had with us here at Residence Inn. Our main priority is customer satisfaction, and we apologize for not meeting that expectation for you. We hope that you do decide to visit us again soon

2/10 Horrible

Laura

Séjour de 1 nuit en décembre 2023
Réponse de Amy le 15 janv. 2024
Hello Laura,We apologize for the less than perfect experience that you may have had with us here at Residence Inn. We have passed this information along to the appropriate departments so that we may share with our staff the areas that we may have fallen short on. Our main priority is customer satisfaction, and we apologize for not meeting that expectation for you. We hope that you do decide to visit us again soon

10/10 Excellent

Steve

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023
Réponse de Amy le 12 janv. 2024
Hello Steve,Thank you for taking the time to rate our hotel. We are glad to hear you enjoyed the property. We hope to see you again.

10/10 Excellent

Alexey

Voyage en famille, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en décembre 2023
Réponse de Amy le 29 janv. 2024
Thank you for taking the time to rate our hotel. We appreciate your business and your feedback.

10/10 Excellent

Thomas

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Large desk area was nice for my work trip. Comfy bed, good shopping and dining options nearby, quiet hotel. Would stay again
Séjour de 1 nuit en décembre 2023
Réponse de Amy le 12 janv. 2024
Hello thomas,On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with management as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 Excellent

Genevieve

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Just an overnight stay for my son’s hockey weekend but that did not deter the staff from being friendly and helpful. The room was as advertised…modern decor, beautiful bathroom, clean kitchenette and an extremely comfortable bed. The breakfast buffet was great and had plenty of options. I would highly recommend to anyone.
Séjour de 1 nuit en décembre 2023
Réponse de Amy le 12 janv. 2024
Hello Genevieve,On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with management as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

8/10 Bien

Tamika, Silver Spring

Voyage avec des animaux de compagnie, Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Having breakfast included and a swimming pool for activities were a plus to the stay at this location.
Séjour de 1 nuit en décembre 2023
Réponse de Amy le 12 janv. 2024
Hello Tamika,We are happy to hear that you enjoyed our facilities. Our heated pool and hot tub are a hit with the guests. Thank you for letting us know how your stay was. We hope to see you again

10/10 Excellent

Brooke

Séjour de 3 nuits en décembre 2023
Réponse de Amy le 12 janv. 2024
Hello Brooke,Thank you for taking the time to rate our property. We are happy to hear you enjoyed your stay and hope to see you again.

10/10 Excellent

Kehinde

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice place to spend a weekend getaway
Séjour de 2 nuits en novembre 2023
Réponse de Amy le 28 nov. 2023
Hello,On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with management as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

2/10 Horrible

Olivia

Voyage en famille, Voyage en couple
Les points faibles : Personnel et service
Was disappointed with breakfast and the service our heat wasn’t working at all and was freezing and wanted a better room
Séjour de 2 nuits en novembre 2023
Réponse de Amy le 28 nov. 2023
Hello,We apologize for the less than perfect experience that you may have had with us here at Residence Inn. We have passed this information along to the appropriate departments so that we may share with our staff the areas that we may have fallen short on. Our main priority is customer satisfaction, and we apologize for not meeting that expectation for you. We hope that you do decide to visit us again soon

6/10 Satisfaisant

Peter

Séjour de 2 nuits en novembre 2023
Réponse de Amy le 15 déc. 2023
Thank you for taking the time to rate our hotel. We appreciate all feedback so we can make all stays enjoyable.

10/10 Excellent

Robert

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en novembre 2023
Réponse de Amy le 20 nov. 2023
Thank you for taking the time to review our hotel. We are glad to see you enjoyed our property

10/10 Excellent

Frank

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en novembre 2023
Réponse de Amy le 20 nov. 2023
Thank you for the review of our hotel.

10/10 Excellent

Joseph

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en novembre 2023
Réponse de Amy le 20 nov. 2023
Thank you for your review of the hotel.

10/10 Excellent

Amanda N

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I recently stayed here with my boyfriend and our 18 month old son. We has SUCH a comfortable and relaxing stay. We kept talking about how homey and great everything here was. We loved having a full kitchen and a living room. It gave us more space for our son to move around and for us to be able to have dinner with ease. We loved the pool as well, The property is beautiful and the staff is very friendly, especially, Carmen! Will definitely stay here again if we're in the area. Thank you!
Séjour de 3 nuits en novembre 2023
Réponse de Amy le 20 nov. 2023
Thank you for your review and comments on your recent stay with us. We are glad to hear that you enjoyed the property so much and that you will stay with us for any future stays. Our staff is one of the best and we are glad you felt at home here.

6/10 Satisfaisant

Jami

Les points forts : Personnel et service
Séjour de 1 nuit en novembre 2023
Réponse de Amy le 20 nov. 2023
Thank you for taking the time to review our hotel.

10/10 Excellent

jeffrey

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en novembre 2023
Réponse de Amy le 20 nov. 2023
Thank you for your review of our hotel

8/10 Bien

Amy

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Les points faibles : Confort de la chambre
Does not understand Disability Rooms
The room is beautiful and the front desk employee was lovely. Breakfast was delicious and well-stocked. The handicap room does not have a shower chair, which made it that I could not shower, and the hot tub was extremely hot, Almost to the point where it felt dangerous. Despite telling the front desk and multiple people telling the front desk, nothing was done about it.
Séjour de 1 nuit en novembre 2023
Réponse de Amy le 20 nov. 2023
Thank you for taking the time to let us know how your stay with us went. We will have our maintenance check out the issues that you have brought to our attention. We are glad to hear that you liked your room and staff. We do strive to make sure all of our guests have a comfortable stay and enjoy the property.

10/10 Excellent

Laurie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en novembre 2023
Réponse de Amy le 6 nov. 2023
Thank you for taking the time to rate our hotel

10/10 Excellent

Greg, Indiana

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice
Séjour de 1 nuit en octobre 2023
Réponse de Amy le 31 oct. 2023
Thank you for taking the time to review our hotel

10/10 Excellent

Michael

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en octobre 2023
Réponse de Amy le 30 oct. 2023
Thank you for taking the time to rate our hotel

10/10 Excellent

Edward

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en octobre 2023
Réponse de Amy le 16 oct. 2023
Thank you for the review of our hotel

8/10 Bien

Eugene

Séjour de 6 nuits en octobre 2023
Réponse de Amy le 16 oct. 2023
Thank you for your review of our hotel

10/10 Excellent

Alice

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We really enjoyed our stay. The rooms were great, bed was very comfortable, and the area totally quiet. The area and little towns nearby were quaint and very peaceful.
Séjour de 4 nuits en septembre 2023
Réponse de Amy le 13 oct. 2023
Thank you for taking the time to review our hotel. We are happy to hear that you enjoyed the hotel and Collegeville area itself. It is a very nice area to visit.