Avis sur Philadelphia Suites-Extended Stay
Philadelphia Suites-Extended Stay
4630 Island Ave, Philadelphia, PA
Avis
8,0
Très bien
8,0/10
Propreté
7,6/10
Équipements
7,6/10
Infrastructures et conditions de l’hébergement
7,8/10
Écoresponsabilité
Avis
Voyage en famille
23 févr. 2024
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de Almeda/front desk le 23 févr. 2024
We are sorry for the inconvenience this may had caused you.We will do improve our services to provide a better experience for you and your family.
2/10 Horrible
Richard
30 janv. 2024
Richard
Séjour de 1 nuit en janvier 2024
Réponse de Philadelphia Suites Extended Stay Hotel Management le 2 févr. 2024
Dear Richard,We deeply regret the discomfort you experienced during your stay. Our commitment to providing a smoke-free environment is paramount, and we apologize for any inconvenience caused. Rest assured, we will investigate and address the issue promptly to ensure it doesn't recur. Your feedback is invaluable, and we appreciate your patience. We hope to have the opportunity to regain your trust in the future and offer a more pleasant stay.Thank You,Philadelphia Suites Extended Stay Hotel Management
10/10 Excellent
Dominique
25 mai 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Dominique
Séjour de 4 nuits en mai 2024
10/10 Excellent
Precious
Voyage en famille
24 mai 2024
Les points forts : Équipements
Precious
Séjour de 1 nuit en mai 2024
4/10 Médiocre
dongsuk
23 mai 2024
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
dongsuk
Séjour de 1 nuit en mai 2024
8/10 Bien
Julia
Voyage d’affaires, Voyage en couple
21 mai 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Julia
Séjour de 2 nuits en mai 2024
Réponse de Philadelphia Suites Extended Stay Hotel Management le 23 mai 2024
Dear Julia,We apologize for any disappointment with our breakfast offering. We constantly strive to provide a satisfying experience for our guests and will review our breakfast options to ensure they meet expectations. Your feedback is invaluable in helping us improve. We hope you will consider staying with us again in the future and giving us another opportunity to exceed your expectations. Thank you for sharing your thoughts.Thank You,Philadelphia Suites Extended Stay Hotel Management
10/10 Excellent
Eduard
Voyage d’affaires
21 mai 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Eduard
Séjour de 1 nuit en mai 2024
Réponse de Philadelphia Suites Extended Stay Hotel Management le 23 mai 2024
Dear Eduard,We're thrilled to hear you found our accommodations spacious and comfortable during your stay. Providing a great rate alongside a comfortable experience is our aim. Your satisfaction motivates us to maintain high standards of hospitality. We look forward to welcoming you back soon for another enjoyable stay.Thank You,Philadelphia Suites Extended Stay Hotel Management
6/10 Satisfaisant
Sungheum
21 mai 2024
Sungheum
Séjour de 1 nuit en mai 2024
Réponse de Philadelphia Suites Extended Stay Hotel Management le 22 mai 2024
Dear Sungheum,We appreciate your feedback and value your perspective. At our hotel, we continually strive to enhance our guests' experience. Your input helps us identify areas for improvement. We'd love to learn more about your stay to address any concerns you may have had and ensure future visits exceed your expectations. Thank you for choosing to stay with us, and we hope to welcome you back for a more satisfying experience.Thank You,Philadelphia Suites Extended Stay Hotel Management
10/10 Excellent
Xiaodong
Voyage en famille, Voyage d’affaires
21 mai 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Xiaodong
Séjour de 3 nuits en mai 2024
Réponse de Philadelphia Suites Extended Stay Hotel Management le 22 mai 2024
Dear Xiaodong,Thank you for your positive feedback! We're delighted to hear that you had a good experience during your stay with us. At our hotel, we strive to provide exceptional service and comfortable accommodations to all our guests. Your satisfaction is our top priority, and we appreciate you taking the time to share your thoughts. We look forward to welcoming you back for another enjoyable stay in the future!Thank You,Philadelphia Suites Extended Stay Hotel Management
8/10 Bien
kristin
Voyage en famille
20 mai 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Équipements
kristin
Séjour de 3 nuits en mai 2024
Réponse de Philadelphia Suites Extended Stay Hotel Management le 22 mai 2024
Dear kristin,Thank you for your feedback. We're delighted you found the 2-bedroom suite spacious and the beds comfortable. We apologize for any inconvenience caused by the breakfast and fitness room limitations. We're continuously working to enhance our facilities, and your comments are invaluable in this process. It's great to hear that you appreciated the cleanliness and value of our rooms. We hope to welcome you back soon and provide an even better experience.Thank You,Philadelphia Suites Extended Stay Hotel Management
4/10 Médiocre
Maria
Voyage en couple
20 mai 2024
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Maria
Séjour de 3 nuits en mai 2024
Réponse de Philadelphia Suites Extended Stay Hotel Management le 22 mai 2024
Dear Maria,We sincerely apologize for the inconvenience you experienced during your stay. We are committed to addressing the issues you raised promptly. Our team is working diligently to renovate and update our rooms to ensure a comfortable experience for all our guests. We appreciate your feedback and will use it to improve our services. Please allow us another opportunity to exceed your expectations in the future.Thank You,Philadelphia Suites Extended Stay Hotel Management
10/10 Excellent
Julissa
Voyage en famille avec de jeunes enfants
20 mai 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Julissa
Séjour de 1 nuit en mai 2024
Réponse de Philadelphia Suites Extended Stay Hotel Management le 22 mai 2024
Dear Julissa,We appreciate your feedback and are pleased to hear that you found your stay satisfactory. If there are any specific aspects you enjoyed or areas where we could improve, we'd love to know. Our aim is to continuously enhance our guests' experiences. Thank you for choosing to stay with us, and we hope to welcome you back for an even more enjoyable stay in the future.Thank You,Philadelphia Suites Extended Stay Hotel Management
4/10 Médiocre
Atul, san ramon
Voyage en famille
20 mai 2024
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Atul
Séjour de 1 nuit en mai 2024
Réponse de Philadelphia Suites Extended Stay Hotel Management le 21 mai 2024
Dear Atul,We sincerely apologize for the inconvenience you experienced during your stay. Rest assured, we are actively addressing the issues you've highlighted to ensure a more comfortable and seamless experience for our guests. Your feedback is invaluable in our ongoing efforts to improve, and we hope to have the opportunity to exceed your expectations on future visits. Thank you for bringing these concerns to our attention.Thank You,Philadelphia Suites Extended Stay Hotel Management
4/10 Médiocre
Atul, san ramon
Voyage en famille
20 mai 2024
Les points forts : Propreté
Les points faibles : Infrastructures et conditions de l’hébergement
Atul
Séjour de 1 nuit en mai 2024
Réponse de Philadelphia Suites Extended Stay Hotel Management le 21 mai 2024
Dear Atul,We sincerely apologize for the inconvenience you experienced during your stay. Rest assured, we are actively addressing the issues you've highlighted to ensure a more comfortable and seamless experience for our guests. Your feedback is invaluable in our ongoing efforts to improve, and we hope to have the opportunity to exceed your expectations on future visits. Thank you for bringing these concerns to our attention.Thank You,Philadelphia Suites Extended Stay Hotel Management
10/10 Excellent
Mutiara
Voyage en famille
19 mai 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Mutiara
Séjour de 2 nuits en mai 2024
Réponse de Philadelphia Suites Extended Stay Hotel Management le 21 mai 2024
Dear Mutiara,We're delighted to hear you enjoyed our spacious rooms and convenient location near the airport! Providing ample space for relaxation is a priority for us. We hope you had a comfortable stay and were able to make the most of our amenities. Your feedback is invaluable, and we look forward to welcoming you back for another excellent experience in the future.Thank You,Philadelphia Suites Extended Stay Hotel Management
2/10 Horrible
Samantha
Voyage en famille
19 mai 2024
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Samantha
Séjour de 3 nuits en mai 2024
Réponse de Philadelphia Suites Extended Stay Hotel Management le 21 mai 2024
Dear Samantha,We sincerely apologize for your disappointing experience. The damage fee and parking charges are standard policies, but we regret any inconvenience caused. We're sorry to hear about the cleanliness issues and the condition of the sofa bed. This falls short of our standards, and we'll address it immediately. Your feedback about the phone and bedding will be shared with our team for prompt action. We take guest comfort seriously and strive to provide a pleasant stay for all. We hope you'll reconsider and give us another chance to exceed your expectations in the future.Thank You,Philadelphia Suites Extended Stay Hotel Management
8/10 Bien
Susan, Nevada
Voyage en famille
18 mai 2024
Les points forts : Propreté
Susan
Séjour de 1 nuit en mai 2024
Réponse de Philadelphia Suites Extended Stay Hotel Management le 21 mai 2024
Dear Susan,We're delighted to hear you found our spacious rooms and comfortable beds to your liking. However, we apologize for any disappointment caused by the demeanor of our front desk clerk. Guest satisfaction is paramount to us, and we'll address this promptly to ensure a warm and welcoming experience for all our guests. We appreciate your feedback and hope to welcome you back for an improved stay in the future.Thank You,Philadelphia Suites Extended Stay Hotel Management
2/10 Horrible
Arthur
18 mai 2024
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Arthur
Séjour de 1 nuit en mai 2024
Réponse de Philadelphia Suites Extended Stay Hotel Management le 21 mai 2024
Dear Arthur,We're deeply sorry for the negative experience you had during your stay. We value transparency and apologize for any inconvenience regarding parking fees. Our team works diligently to maintain clean and comfortable rooms, and we regret that we fell short of your expectations. We take guest feedback seriously and will address the issues raised to ensure a better experience for future guests. Please reach out to our management team directly so we can make things right for you.Thank You,Philadelphia Suites Extended Stay Hotel Management
8/10 Bien
Emelina
Voyage en couple
15 mai 2024
Les points forts : Équipements
Emelina
Séjour de 1 nuit en mai 2024
Réponse de Philadelphia Suites Extended Stay Hotel Management le 17 mai 2024
Dear Emelina,We're delighted to hear that you found your stay satisfactory. At our hotel, exceeding expectations is our goal, so if there's anything specific that stood out to you as particularly enjoyable or any areas where we could improve, we'd love to hear about it. Your feedback helps us enhance our services for all our guests. We hope to have the pleasure of welcoming you back for an even more memorable experience in the future. Thank you for choosing to stay with us.Thank You,Philadelphia Suites Extended Stay Hotel Management
10/10 Excellent
Sara
14 mai 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Sara
Séjour de 1 nuit en avril 2024
Réponse de Philadelphia Suites Extended Stay Hotel Management le 17 mai 2024
Dear Sara,Thank you so much for the PERFECT SCORE review. We are glad you had a wonderful stay at Philadelphia Suites Extended Stay Hotel. We work tirelessly to ensure our guests experience the best hospitality in Philadelphia Suites Extended Stay Hotel. Again, we are so glad you enjoyed your stay, and we would love to host you again.Thank You,Philadelphia Suites Extended Stay Hotel Management
10/10 Excellent
Charlene
13 mai 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Charlene
Séjour de 1 nuit en février 2024
Réponse de Philadelphia Suites Extended Stay Hotel Management le 14 mai 2024
Dear Charlene,We're thrilled you found our hotel beautiful! Our team works diligently to create a welcoming atmosphere for our guests. Your satisfaction is our priority, and we're delighted to have met your expectations. Should you need anything during your stay, please don't hesitate to reach out to our staff. We look forward to hosting you again soon!Thank You,Philadelphia Suites Extended Stay Hotel Management
2/10 Horrible
Debbie
Voyage en famille
12 mai 2024
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Debbie
Séjour de 2 nuits en mai 2024
Réponse de Philadelphia Suites Extended Stay Hotel Management le 14 mai 2024
Dear Debbie,We sincerely apologize for the disappointing experience you encountered during your stay. Please rest assured that cleanliness and guest comfort are our top priorities, and we are investigating this matter thoroughly to ensure it does not happen again. We appreciate your feedback and will take immediate action to address the issues raised. Your comfort and satisfaction are of utmost importance to us, and we hope to have the opportunity to welcome you back for a much-improved experience in the future.Thank You,Philadelphia Suites Extended Stay Hotel Management
10/10 Excellent
Dayton
12 mai 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Dayton
Séjour de 2 nuits en mai 2024
Réponse de Philadelphia Suites Extended Stay Hotel Management le 14 mai 2024
Dear Dayton,We're thrilled you enjoyed your stay with us! Our team takes pride in providing exceptional service, and we're delighted to hear that our staff made a positive impression. Additionally, we're pleased that you found our parking accommodations to be convenient. Thank you for choosing to stay with us, and we hope to welcome you back again soon for another enjoyable experience!Thank You,Philadelphia Suites Extended Stay Hotel Management
6/10 Satisfaisant
Reya
10 mai 2024
Reya
Séjour de 1 nuit en mai 2024
Réponse de Philadelphia Suites Extended Stay Hotel Management le 14 mai 2024
Dear Reya,Thank you for leaving us a rating of your stay with us at Philadelphia Suites Extended Stay Hotel. We work tirelessly to ensure our guests experience the best hospitality in Philadelphia Suites Extended Stay Hotel. We also wish you could elaborate on your experience, especially where we went wrong. We aim to provide a memorable stay, so your review helps us identify where we lack. We hope you enjoyed our amenities and hope that you choose us again on your next visit.Thank You,Philadelphia Suites Extended Stay Hotel Management
8/10 Bien
James
Voyage en famille
10 mai 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
James
Séjour de 1 nuit en mai 2024
Réponse de Philadelphia Suites Extended Stay Hotel Management le 13 mai 2024
Dear James,We understand concerns about the location. While we can't change the neighborhood, we prioritize guest safety and comfort with robust security measures. Our staff are trained to provide local insights and recommendations for a positive experience. Despite the area, our hotel offers a peaceful retreat with attentive service and modern amenities. We hope you'll give us the opportunity to exceed your expectations during your stay.Thank You,Philadelphia Suites Extended Stay Hotel Management
10/10 Excellent
Linda
Voyage en famille
10 mai 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Linda
Séjour de 1 nuit en avril 2024
Réponse de Philadelphia Suites Extended Stay Hotel Management le 13 mai 2024
Dear Linda,Thank you so much for the PERFECT SCORE review. We are glad you had a wonderful stay at Philadelphia Suites Extended Stay Hotel. We work tirelessly to ensure our guests experience the best hospitality in Philadelphia Suites Extended Stay Hotel. Again, we are so glad you enjoyed your stay, and we would love to host you again.Thank You,Philadelphia Suites Extended Stay Hotel Management
6/10 Satisfaisant
Mulugeta
Voyage d’affaires
9 mai 2024
Les points forts : Infrastructures et conditions de l’hébergement
Mulugeta
Séjour de 1 nuit en mai 2024
Réponse de Philadelphia Suites Extended Stay Hotel Management le 10 mai 2024
Dear Mulugeta,We appreciate your feedback regarding the windows and office location. Ensuring guest safety is paramount, and we will promptly address any concerns with our windows to enhance security. Additionally, we'll consider adjustments to improve convenience, possibly relocating the office closer to the main entrance for easier access. Your insights are invaluable in our ongoing efforts to enhance guest experience. Thank you for bringing these matters to our attention, and we look forward to welcoming you back for an improved stay.Thank You,Philadelphia Suites Extended Stay Hotel Management
10/10 Excellent
Sarah
Voyage en famille
9 mai 2024
Sarah
Séjour de 1 nuit en mai 2024
Réponse de Philadelphia Suites Extended Stay Hotel Management le 10 mai 2024
Dear Sarah,Thank you for recognizing our commitment to cleanliness! We prioritize maintaining pristine accommodations for our guests. Our dedicated team works tirelessly to ensure every corner is spotless, providing a comfortable and hygienic environment. Your satisfaction is our utmost priority, and we're thrilled to hear that our efforts have made your stay enjoyable. We look forward to welcoming you back for another exceptional experience.Thank You,Philadelphia Suites Extended Stay Hotel Management
8/10 Bien
Lori, Monument
8 mai 2024
Les points forts : Équipements
Lori
Séjour de 1 nuit en mai 2024
Réponse de Philadelphia Suites Extended Stay Hotel Management le 10 mai 2024
Dear Lori,We sincerely apologize for any inconvenience caused by the lingering smoke smell. Our team works diligently to maintain a smoke-free environment, and we appreciate your understanding. We're delighted to hear that you found our facilities clean, quiet, and conveniently located. Your satisfaction is our top priority, and we'll continue to strive for excellence in guest experience. Thank you for your feedback, and we hope to welcome you back for an even more enjoyable stay in the future.Thank You,Philadelphia Suites Extended Stay Hotel Management
10/10 Excellent
Carlos
Voyage en famille
8 mai 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Carlos
Séjour de 1 nuit en avril 2024
Réponse de Philadelphia Suites Extended Stay Hotel Management le 10 mai 2024
Dear Carlos,We're thrilled to hear you enjoyed the tranquil ambiance of our hotel's location. Providing a peaceful retreat is a priority for us, ensuring our guests can relax and unwind during their stay. We appreciate your feedback and hope to welcome you back for another serene experience soon.Thank You,Philadelphia Suites Extended Stay Hotel Management
8/10 Bien
Yadira, Philadelphia
7 mai 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Yadira
Séjour de 1 nuit en avril 2024
Réponse de Philadelphia Suites Extended Stay Hotel Management le 9 mai 2024
Dear Yadira,We're delighted to hear you enjoyed our excellent service and peaceful surroundings! At our hotel, we prioritize creating a comfortable environment for families, ensuring everyone can relax and have a memorable stay. We strive to maintain a serene atmosphere while catering to the needs of both children and adults. Thank you for choosing us for your family getaway, and we look forward to welcoming you back soon!Thank You,Philadelphia Suites Extended Stay Hotel Management
6/10 Satisfaisant
Wendy
Voyage en famille
7 mai 2024
Les points faibles : Propreté et équipements
Wendy
Séjour de 2 nuits en mai 2024
Réponse de Philadelphia Suites Extended Stay Hotel Management le 9 mai 2024
Dear Wendy,We sincerely apologize for the inconveniences you experienced during your stay. We strive to provide a seamless experience for our guests and regret that we fell short in several areas. Please know that we are actively working to address the issues you mentioned, including improving our parking situation and resolving maintenance concerns. We appreciate your positive feedback regarding our pricing, helpful staff, and breakfast offerings. Your comments are invaluable to us as we continuously strive to enhance our guests' experiences. We hope to have the opportunity to welcome you back in the future for a more enjoyable stay.Thank You,Philadelphia Suites Extended Stay Hotel Management
8/10 Bien
Leslie
7 mai 2024
Les points forts : Propreté
Leslie
Séjour de 1 nuit en mai 2024
Réponse de Philadelphia Suites Extended Stay Hotel Management le 10 mai 2024
Dear Leslie,Thank you for staying with us when you visited Philadelphia Suites Extended Stay Hotel. It makes me happy to hear that you enjoyed your stay. We hope to be able to host you again soon at Philadelphia Suites Extended Stay Hotel!Thank You,Philadelphia Suites Extended Stay Hotel Management
10/10 Excellent
Joye
6 mai 2024
Joye
Séjour de 1 nuit en mai 2024
Réponse de Front Desk le 6 mai 2024
Dear Joye, Thank you so much for the PERFECT SCORE review. We are glad you had a wonderful stay at Philadelphia Suites Extended Stay Hotel. Our staff strives to deliver exceptional service, and we're delighted to hear they met your expectations. We work tirelessly to ensure our guests experience the best hospitality in Philadelphia Suites Extended Stay Hotel. Again, we are so glad you enjoyed your stay, and we would love to host you again. Thank You, Philadelphia Suites Extended Stay Hotel Management
10/10 Excellent
Donald
5 mai 2024
Donald
Séjour de 1 nuit en mai 2024
Réponse de Philadelphia Suites Extended Stay Hotel Management le 8 mai 2024
Dear Donald,Thank you so much for the PERFECT SCORE review. We are glad you had a wonderful stay at Philadelphia Suites Extended Stay Hotel. We work tirelessly to ensure our guests experience the best hospitality in Philadelphia Suites Extended Stay Hotel. Again, we are so glad you enjoyed your stay, and we would love to host you again.Thank You,Philadelphia Suites Extended Stay Hotel Management
10/10 Excellent
Natiya
Voyage en couple
5 mai 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Natiya
Séjour de 2 nuits en mai 2024
Réponse de Philadelphia Suites Extended Stay Hotel Management le 14 mai 2024
Dear Natiya,We're thrilled to hear you enjoyed our spacious rooms and convenient location! Providing a seamless check-in experience is always our priority. Thank you for choosing to stay with us, and we hope to welcome you back for another enjoyable stay soon.Thank You,Philadelphia Suites Extended Stay Hotel Management
4/10 Médiocre
Jessica
Voyage en famille
2 mai 2024
Les points faibles : Propreté et équipements
Jessica
Réponse de Philadelphia Suites Extended Stay Hotel Management le 6 mai 2024
Dear Jessica,We sincerely apologize for the inconveniences you experienced during your stay. We deeply regret the miscommunication regarding the crib and the delay in room readiness. Your feedback is invaluable, and we will address these issues promptly to ensure they do not recur. Regarding the additional deposit, we understand your frustration and will review our policies for clarity and convenience. We appreciate your recognition of our staff's efforts and will use your comments to improve our service standards. We hope you reconsider and give us another chance to provide you with a seamless and enjoyable stay.Thank You,Philadelphia Suites Extended Stay Hotel Management
8/10 Bien
Ramrattie
2 mai 2024
Les points forts : Propreté
Les points faibles : Infrastructures et conditions de l’hébergement
Ramrattie
Réponse de Front Desk le 6 mai 2024
Dear Ramrattie, Thank you so much for awarding us a positive rating for your stay at our hotel. You have brought a smile to our faces. We hope you will stay with us again soon! Thank You, Philadelphia Suites Extended Stay Hotel Management
10/10 Excellent
T'Shey
1 mai 2024
T'Shey
Séjour de 2 nuits en avril 2024
Réponse de Philadelphia Suites Extended Stay Hotel Management le 23 mai 2024
Dear T'Shey,Thank you so much for the PERFECT SCORE review. We are glad you had a wonderful stay at Philadelphia Suites Extended Stay Hotel. We work tirelessly to ensure our guests experience the best hospitality in Philadelphia Suites Extended Stay Hotel. Again, we are so glad you enjoyed your stay, and we would love to host you again.Thank You,Philadelphia Suites Extended Stay Hotel Management
2/10 Horrible
Todd
29 avr. 2024
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Todd
Séjour de 2 nuits en avril 2024
Réponse de Philadelphia Suites Extended Stay Hotel Management le 3 mai 2024
Dear Todd,We're truly sorry to hear about your experience. Your satisfaction is our priority, and we regret that we fell short of your expectations. We're committed to addressing any concerns you may have and ensuring a seamless stay in the future. Please reach out to our management team so we can understand your specific issues and work towards a resolution. Your feedback is invaluable to us, and we hope for the opportunity to regain your trust and provide you with the exceptional service you deserve.Thank You,Philadelphia Suites Extended Stay Hotel Management
10/10 Excellent
Robert
Voyage en famille
28 avr. 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Robert
Séjour de 1 nuit en avril 2024
Réponse de Philadelphia Suites Extended Stay Hotel Management le 30 avr. 2024
Dear Robert,We're thrilled to hear that you enjoyed your stay with us! Providing a pleasant experience is our top priority, and we're glad to know we met your expectations. Should you have any specific feedback or suggestions for improvement, we'd love to hear from you to ensure we continue delivering exceptional service. We hope to have the pleasure of welcoming you back for another enjoyable stay in the near future!Thank You,Philadelphia Suites Extended Stay Hotel Management
6/10 Satisfaisant
Kimberly
Voyage en couple
27 avr. 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Kimberly
Séjour de 1 nuit en avril 2024
Réponse de Philadelphia Suites Extended Stay Hotel Management le 30 avr. 2024
Dear Kimberly,We appreciate your feedback and are glad you found our property clean and pleasant. We apologize for any discomfort you experienced with the bed and pillows; please know that we take your comments seriously and will address these issues promptly to ensure a more comfortable stay for our guests in the future. Thank you for bringing this to our attention, and we hope to have the opportunity to welcome you back for an improved experience.Thank You,Philadelphia Suites Extended Stay Hotel Management
10/10 Excellent
Robert
27 avr. 2024
Les points forts : Équipements et infrastructures et conditions de l’hébergement
Robert
Séjour de 1 nuit en avril 2024
Réponse de Philadelphia Suites Extended Stay Hotel Management le 30 avr. 2024
Dear Robert,We're delighted you enjoyed your stay with us! Our prime location ensures easy access to nearby attractions. Our commitment to excellence extends to our well-appointed rooms, designed to provide comfort and convenience throughout your visit. We appreciate your positive feedback and hope to welcome you back for another exceptional experience soon!Thank You,Philadelphia Suites Extended Stay Hotel Management
8/10 Bien
John
Voyage d’affaires
26 avr. 2024
Les points forts : Propreté
John
Séjour de 1 nuit en avril 2024
Réponse de Philadelphia Suites Extended Stay Hotel Management le 29 avr. 2024
Dear John,We appreciate your feedback and are delighted to hear you enjoyed the renovated areas. We apologize for any inconvenience caused by ongoing renovations. Rest assured, we're constantly striving to enhance our facilities to provide a better experience. Your suggestion about curtains is duly noted and will be taken into consideration. We look forward to welcoming you back to enjoy the full splendor of our upgraded property. Thank you for choosing us for your stay.Thank You,Philadelphia Suites Extended Stay Hotel Management
10/10 Excellent
Ahmad
25 avr. 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Ahmad
Séjour de 2 nuits en avril 2024
Réponse de Philadelphia Suites Extended Stay Hotel Management le 29 avr. 2024
Dear Ahmad,We're delighted to hear you enjoyed your stay with us! Providing extra space, fully-equipped kitchens, and a light breakfast is part of our commitment to ensuring our guests have a comfortable and convenient experience. We aim to exceed expectations and create a home away from home for our guests. Thank you for choosing to stay with us, and we look forward to welcoming you back soon for another enjoyable stay!Thank You,Philadelphia Suites Extended Stay Hotel Management
6/10 Satisfaisant
Michael
Voyage d’affaires
24 avr. 2024
Les points forts : Propreté
Michael
Séjour de 1 nuit en avril 2024
Réponse de Philadelphia Suites Extended Stay Hotel Management le 26 avr. 2024
Dear Michael,We sincerely apologize for any inconvenience caused during your stay. We understand the frustration with ongoing construction and the issues you encountered with the bathroom. Rest assured, we're actively addressing these concerns to ensure a more seamless experience for our guests. Your feedback is invaluable in our commitment to improvement. We hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Thank You,Philadelphia Suites Extended Stay Hotel Management
2/10 Horrible
Brendan
24 avr. 2024
Brendan
Séjour de 1 nuit en avril 2024
Réponse de Philadelphia Suites Extended Stay Hotel Management le 16 mai 2024
Dear Brendan,Thank you for the review. We apologize for any inconvenience you faced while staying at our hotel. We would love to know about your experience to ensure it doesn't happen again. Thanks for visiting the Philadelphia Suites Extended Stay Hotel.Thank You,Philadelphia Suites Extended Stay Hotel Management
10/10 Excellent
Van
22 avr. 2024
Les points forts : Équipements et infrastructures et conditions de l’hébergement
Van
Séjour de 1 nuit en avril 2024
Réponse de Philadelphia Suites Extended Stay Hotel Management le 24 avr. 2024
Dear Van,We're thrilled to hear you enjoyed your stay at our quiet property near the airport! Providing comfortable rooms and a serene atmosphere is our priority. Being located next to Doubletree and Sheraton hotels offers added convenience. It's fantastic that you found the check-in process smooth and our staff professional. We continually strive to enhance our guests' experience through recent renovations and room upgrades. Thank you for choosing to stay with us, and we look forward to welcoming you back soon!Thank You,Philadelphia Suites Extended Stay Hotel Management
6/10 Satisfaisant
Christopher
22 avr. 2024
Christopher
Séjour de 1 nuit en avril 2024
Réponse de Philadelphia Suites Extended Stay Hotel Management le 24 avr. 2024
Dear Christopher,Thank you for leaving us a rating of your stay with us at Philadelphia Suites Extended Stay Hotel. We work tirelessly to ensure our guests experience the best hospitality in Philadelphia Suites Extended Stay Hotel. We also wish you could elaborate on your experience, especially where we went wrong. We aim to provide a memorable stay, so your review helps us identify where we lack. We hope you enjoyed our amenities and hope that you choose us again on your next visit.Thank You,Philadelphia Suites Extended Stay Hotel Management
10/10 Excellent
Geoffrey
21 avr. 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Geoffrey
Séjour de 1 nuit en avril 2024
Réponse de Philadelphia Suites Extended Stay Hotel Management le 24 avr. 2024
Dear Geoffrey,We're thrilled to hear you had a great experience! Our team strives to provide exceptional service and amenities to ensure all our guests enjoy their stay. Thank you for choosing our hotel, and we hope to welcome you back soon for another wonderful experience. If there's anything specific you loved or any suggestions for improvement, we'd love to hear them. Safe travels!Thank You,Philadelphia Suites Extended Stay Hotel Management