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Avis sur Hilton Garden Inn Newtown Square Radnor

3 out of 5
Hilton Garden Inn Newtown Square Radnor
3743 W Chester Pike, Newtown Square, PA

Avis

9,0

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 273 avis sur 422." "
Note des voyageurs de 8 (Bien), d’après 88 avis sur 422." "
Note des voyageurs de 6 (Satisfaisant), d’après 34 avis sur 422." "
Note des voyageurs de 4 (Médiocre), d’après 11 avis sur 422." "
Note des voyageurs de 2 (Horrible), d’après 16 avis sur 422." "

9,2/10

Propreté

9,0/10

Personnel et service

8,4/10

Équipements

9,2/10

Infrastructures et conditions de l’hébergement

8,6/10

Écoresponsabilité

Avis

10/10 Excellent

Sergey

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
All looks good
Séjour de 1 nuit en mai 2024

10/10 Excellent

Tina M.

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The hotel was very clean and comfortable. Hotel staff was extremely kind and polite. Would definitely recommend.
Séjour de 3 nuits en février 2024

10/10 Excellent

Brooke

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We would definitely stay at the Hilton Garden Inn Newton Square Radar!
Séjour de 1 nuit en mai 2024

8/10 Bien

Elizabeth, Lafayette

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
A/C unit was loud as heck!
Séjour de 2 nuits en avril 2024

10/10 Excellent

Guillermo

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024

10/10 Excellent

Alan

Séjour de 3 nuits en avril 2024

6/10 Satisfaisant

Sharlene

Voyage en couple
The bed was very hard
Séjour de 2 nuits en avril 2024

10/10 Excellent

Joanne

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Really liked the underground parking. The room was really clean the beds comfortable. Not the best food but the staff was the absolute best!!👍
Séjour de 1 nuit en avril 2024

10/10 Excellent

Henry

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Overall very good quality.
Séjour de 2 nuits en mars 2024

10/10 Excellent

Greta, Barnesville

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Perfect location. Footsteps from grocery store, restaurants, and fun.
Séjour de 2 nuits en mars 2024

10/10 Excellent

George

Les points forts : Propreté
Séjour de 2 nuits en mars 2024

2/10 Horrible

Scott

Voyage en famille, Voyage en couple
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
The hotel had a fire alarm go off at 2am due to a guest melting something in the microwave. While I do know that the hotel themselves did not create the hazard, that is between them and that guest. I asked what the hotel was going to do for me and my family for being out in the cold for about an hour and having interrupted sleep due to this issue and they had zero answers. I then gave the manager an opportunity the following day to make things right and nothing. I told them that this review would be written and they didn't seem to care. If you want a hotel that cares about you, I do NOT suggest this location.
Séjour de 2 nuits en mars 2024

6/10 Satisfaisant

Geoff

Voyage en famille
Les points forts : Propreté et personnel et service
Les points faibles : Équipements
Property was very noisy and difficult to sleep. The TV was terrible. There was no guide on the TV and the station identifications, did not match the channel. Thus it was too difficult to go through every channel to find what you wanted to watch. Rooms were also very difficult to regulate temperature. it would get very cold and then get very warm. No problems with service or cleanliness, just overall the stay was not real enjoyable.
Séjour de 1 nuit en mars 2024

4/10 Médiocre

Michael, chester

Séjour de 1 nuit en mars 2024

4/10 Médiocre

Aimee

Voyage en famille
Les points forts : Propreté et personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
No hot water and the heating/cooling unit was clearly broken and very loud. We mentioned to front desk in the morning before heading out for the day. When we got back we expected we’d be in a different room but instead they said they fixed the issues. We got to room, had hot water for 1 person to take a shower for about 5 minutes and then again there was no hot water. The heating unit also was no quieter. We were leaving the next morning and were exhausted from all we had done that day so didn’t bother complaining again.
Séjour de 2 nuits en février 2024

10/10 Excellent

Joseph

Voyage en famille, Voyage avec des animaux de compagnie
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff was extremely helpful and pleasant. Hotel was clean and modern. Great to have EV chargers in the basement. Only negative, my wife found the coffee to be basically water, but that may have been a fluke. Outstanding property.
Séjour de 1 nuit en janvier 2024

10/10 Excellent

Lori, Hamden

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We've stayed here before, and we really enjoy everything about the facility/area. When we checked in this evening, we parked the car at the front door as it was raining. It was extremely slippery, as there was some sleet. Just watch out for that- I wouldn't want any guests to get seriously hurt
Séjour de 1 nuit en janvier 2024

2/10 Horrible

George

Voyage en famille
Les points faibles : Infrastructures et conditions de l’hébergement
The toilet was constantly making noise. The heater was randomly making very loud noise, sounding like an airplane taking off. For these reasons refund should be issued. I was there with my family so I could rest, as I had to drive 9 hours next day. i was very upset. Also the bathroom sliding door was broken, the door was off the railing, so there was a big opening on both sides, exposing the bathroom, no privacy, room smelling poop. Totaly unacceptable.
Séjour de 1 nuit en décembre 2023

2/10 Horrible

Jennifer

Les points faibles : Personnel et service
Séjour de 1 nuit en décembre 2023

10/10 Excellent

Harry

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en novembre 2023

10/10 Excellent

Dave

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great Stay. Nice Rooms, good area
Séjour de 1 nuit en décembre 2023

8/10 Bien

Dorothy

Les points forts : Propreté et infrastructures et conditions de l’hébergement
the water pressure was so weak in the bathroom sink faucet that it was almost impossible to rinse off my toothbrush. It was little more than a trickle.
Séjour de 2 nuits en décembre 2023

10/10 Excellent

Coleen

Voyage en famille, Voyage avec des animaux de compagnie
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
More restaurant options would be great.
Séjour de 4 nuits en novembre 2023

10/10 Excellent

Carmen

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en novembre 2023

6/10 Satisfaisant

karen

Les points forts : Infrastructures et conditions de l’hébergement et confort de la chambre
Les points faibles : Propreté
Unfortunate experience
Blood on toilet upon arrival. Asked housekeeper to come and clean it again. She used a dirty rag to recipe the toilet. Then I asked for a clean rag and spray saying I would be happy to clean it myself. At that she did clean it properly with a fresh rag and spray. Check in at 3:00 rooms weren’t ready until 3:45
Séjour de 1 nuit en novembre 2023

10/10 Excellent

Harry

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en novembre 2023

6/10 Satisfaisant

Susan

Voyage en famille
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 1 nuit en novembre 2023

10/10 Excellent

James

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Wonderful staff that were helpful and friendly. Also greatly appreciated the cold bottles of water near reception. The shop had good options for late night drinks and snacks. Good breakfast at a fair price.
Séjour de 3 nuits en novembre 2023

10/10 Excellent

Sharin

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
.
Séjour de 1 nuit en octobre 2023

10/10 Excellent

Jill

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Enjoyed our overnight stay.
Séjour de 1 nuit en novembre 2023

10/10 Excellent

Patrick

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2023

6/10 Satisfaisant

Rym

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, équipements
Check-in took forever with only 1 person in charge. The bar was very crowded with loud screaming people. We had a terrible night sleep with loud adults screaming in hallways (at some point fighting?) at various times until early morning. I wish the hôtel reminded their drunk guests to be respectful of other guests.
Séjour de 1 nuit en octobre 2023

4/10 Médiocre

Jason

Les points faibles : Propreté
I stayed three nights and not once was my room cleaned. Bed not made, towels not replaced, and no, i did not have the 'do not disturb' sign on.
Séjour de 3 nuits en septembre 2023

10/10 Excellent

Kenneth

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Friendly staff. Clean room. Good breakfast choices for the price.
Séjour de 1 nuit en septembre 2023

8/10 Bien

Peter, delray beach

Les points forts : Infrastructures et conditions de l’hébergement
Great location!!!!
Séjour de 1 nuit en septembre 2023

8/10 Bien

David

I have stayed at this hotel since it opened several years ago and until this current stay I have been impressed with everything. The facility has lost its original crispness, worn carpet in the elevators and in 2 floor hallways, room air conditioning front cover adrift, cheap toilet paper and a variety other other items that require attention.
Séjour de 3 nuits en septembre 2023

10/10 Excellent

Patrick

Séjour de 1 nuit en septembre 2023

10/10 Excellent

A.

Séjour de 1 nuit en septembre 2023

10/10 Excellent

Daniel

Les points forts : Propreté et personnel et service
Séjour de 2 nuits en septembre 2023

6/10 Satisfaisant

idriz

Voyage en famille, Voyage d’affaires
Les points forts : Équipements
Les points faibles : Propreté et personnel et service
No room service

10/10 Excellent

patrick john

Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
a little hard to get to off main road
Séjour de 1 nuit en août 2023

6/10 Satisfaisant

Vitor

Voyage en famille
Les points forts : Confort de la chambre
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Não recomendo!!
Minha avaliação baixa foi devida a dois fatos que ocorreram. Primeiro que a arrumação do quarto deve ser solicitada. Solicitei no meu check in. Quando cheguei no dia seguinte no quarto a arrumação não foi feita. Solicitei que fizessem, mas não tinha mais funcionário para esse serviço. Outra coisa que aconteceu foi que meu banheiro no saia água fria. As torneiras de agua fria saia água quente. Era quase impossível tomar banho. No dia seguinte pedi para consertarem e nada foi feito. No meu check out pedi para falar com o gerente que não estava no local. Ficou de me ligar, mas não me retornou.
Séjour de 2 nuits en juillet 2023

10/10 Excellent

Iliyan, Wildwood

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great stay . Excellent hotel
Séjour de 1 nuit en juillet 2023

10/10 Excellent

Frank

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Best hotel I have stayed at in years.
Séjour de 1 nuit en juillet 2023

8/10 Bien

Jill

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The staff at the hotel were very friendly and the hotel itself was clean and comfortable. Our complaint were the barn yard type bathroom doors, which do no close all the way, there was no cold water only hot in the shower and sink, and the ac unit was very loud.
Séjour de 1 nuit en juillet 2023

10/10 Excellent

Linda

Voyage en famille
Les points forts : Personnel et service
Property apparently needs some upgrades. Bathroom door handle was loose and kept falling off and no cold water at all. For the amount of money paid I would have expected nicer accommodations
Séjour de 1 nuit en juillet 2023

6/10 Satisfaisant

Joyce

Les points forts : Propreté et personnel et service
While the hotel is very pretty, safe and clean it definitely has some issues. My first room had a broken air conditioner so called the front desk and was given another room. As there was only one staff member in the hotel I had to go to front desk for new keys and move all of my items to another room that was at the far end of the hotel. The second room had a shower that was scalding. No cold water at all so sort of took a sponge bath. Told the front desk and was told someone would be up to fix it. Never happened. I was told I could change to a third room but opted to bag that. Front desk thought I should be comped a night but manager said no so I can’t really give this place my usual excellent review
Séjour de 3 nuits en juin 2023

8/10 Bien

Guy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juillet 2023

6/10 Satisfaisant

James

Séjour de 1 nuit en juin 2023

10/10 Excellent

Maryanna

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Was a Great place to stay for event
Séjour de 1 nuit en juin 2023