Salle de réunion
Vérifier la disponibilité

Avis sur Delta Hotels by Marriott Philadelphia Airport

3.5 out of 5
Delta Hotels by Marriott Philadelphia Airport
500 Stevens Dr, Philadelphia, PA

Avis

8,0

Très bien

Note des voyageurs de 10 (Excellent), d’après 824 avis sur 1599." "
Note des voyageurs de 8 (Bien), d’après 337 avis sur 1599." "
Note des voyageurs de 6 (Satisfaisant), d’après 172 avis sur 1599." "
Note des voyageurs de 4 (Médiocre), d’après 125 avis sur 1599." "
Note des voyageurs de 2 (Horrible), d’après 141 avis sur 1599." "

8,6/10

Propreté

8,6/10

Personnel et service

8,0/10

Équipements

8,4/10

Infrastructures et conditions de l’hébergement

8,2/10

Écoresponsabilité

Avis

10/10 Excellent

Sylvia

Voyage en famille, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Vraiment bon service, tres près de l'aéroport de Philadelphie ! Des employés contentieux !!! J'y retournerai surement et je vous le recommende !!!!
Séjour de 1 nuit en novembre 2023
Réponse de TW le 13 nov. 2023
Good Day, Thank you for staying at the Delta Philadelphia Airport Hotel. We appreciate your feedback and look forward to your return. Have a wonderful day.

10/10 Excellent

Line

Séjour de 1 nuit en octobre 2023
Réponse de Jason Frink le 22 oct. 2023
Thank you for providing feedback about your stay. We look forward to seeing you again at The Delta.

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en septembre 2023
Réponse de Jason Frink dir. le 29 sept. 2023
Thank you for providing feedback about your stay. We look forward to seeing you again.

6/10 Satisfaisant

Jeanne-Aimee

Les points forts : Personnel et service
It’s okay for one night
Séjour de 1 nuit en juillet 2023
Réponse de TW le 25 juil. 2023
Good Day,Thank you so much for staying with us. We appreciate you feedback and look forward to your return. Have a wonderful day.

10/10 Excellent

kassime

Séjour de 1 nuit en janvier 2023
Réponse de TW le 17 févr. 2023
Thank you for staying with us. We appreciate your feedback.

10/10 Excellent

Sebastien

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
.
Séjour de 1 nuit en août 2022

4/10 Médiocre

Gwendolyn

No water upon check in in rooms. 1 poor person at the desk. No access to even bottled water only access to snacks are vending machines. Restaurant was dark and 1 person overwhelmed. Fridge in room not cold even hot. Worst Marriott in a long time
Séjour de 1 nuit en mai 2024
Réponse de Carl Brown, General Manager le 24 mai 2024
Gwendolyn...Thank you for your feedback. I am very sorry to hear of the various concerns regarding your stay and assure you that we will make the changes needed to deliver better during your next stay.

10/10 Excellent

Richard

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I didn't like the $25 parking fee
Séjour de 1 nuit en mai 2024
Réponse de Carl Brown, General Manager le 24 mai 2024
Richard...Thank you for choosing us.

10/10 Excellent

Peter

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Fresh outside airc
Séjour de 1 nuit en mai 2024
Réponse de Carl Brown, General Manager le 24 mai 2024
Peter...Our guests love our scenic location nestled in the John Heinz National Wildlife refuge! I am glad to hear you did as well. See you soon.

10/10 Excellent

Roman

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great place to stay if you need easy and quick access to the airport. It was very quiet especially given proximity to the airport. Airport shuttle was great - took 5 min to get to the terminal
Séjour de 1 nuit en mai 2024
Réponse de Carl Brown, General Manager le 24 mai 2024
Roman...Thank you for the wonderful review! I look forward to seeing you again soon.

10/10 Excellent

Felicia

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Friendly staff, clean common areas as well as rooms and quick, free airport transportation.
Séjour de 1 nuit en avril 2024
Réponse de TW le 22 mai 2024
Good Afternoon,Thank you so much for staying with us at the Delta Hotel Philadelphia. We value and appreciate your feedback. We look forward to your returned visit. Have a wonderful day.

8/10 Bien

Phillip Alfred

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de TW le 22 mai 2024
Good Afternoon,Thank you so much for staying with us at the Delta Hotel Philadelphia. We value and appreciate your feedback. We look forward to your returned visit. Have a wonderful day.

10/10 Excellent

Robert

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Perfect place to stay I would definitely recommend
Séjour de 1 nuit en mai 2024
Réponse de Carl Brown, General Manager le 21 mai 2024
Robert...Thank you for the excellent review! We enjoyed having you as our guest.

6/10 Satisfaisant

Gary, Somerville

Séjour de 1 nuit en mai 2024
Réponse de Carl Brown, General Manager le 21 mai 2024
Gary...Thank you for being my guest! I look forward to welcoming you back again soon.

10/10 Excellent

Jerry

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Carl Brown, General Manager le 21 mai 2024
Jerry, Thank you for the excellent rating! See you again soon.

10/10 Excellent

Jasmine

Voyage en famille
Les points forts : Propreté et personnel et service
The staff went over & beyond. Everyone was extremely helpful & polite.
Séjour de 2 nuits en mai 2024
Réponse de TW le 20 mai 2024
Good Morning,Thank you so much for being our guest. We value and appreciate your feedback. We look forward to your return.Have a wonderful day.

10/10 Excellent

Shernette

Les points forts : Propreté et équipements
Nice
Séjour de 1 nuit en mai 2024
Réponse de TW le 20 mai 2024
Good Morning,Thank you so much for being our guest. We value and appreciate your feedback. We look forward to your return.Have a wonderful day.

10/10 Excellent

Christel

Voyage d’affaires
Les points forts : Équipements et infrastructures et conditions de l’hébergement
Great hotel Friendly staff
Séjour de 2 nuits en mai 2024
Réponse de Carl Brown, General Manager le 14 mai 2024
Christel...Thank you for the wonderful review! We look forward to welcoming you back again soon.

8/10 Bien

jaleel

Séjour de 1 nuit en mars 2024
Réponse de TW le 14 mai 2024
Good Day,Thank you so much for staying with us at the Delta Airport Hotel. We appreciate your feedback and look forward to your return. Have a great day.

8/10 Bien

Dennis, Dallas

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de JayFrink le 14 mai 2024
Thank you for providing feedback about your stay. We look forward to seeing you again.

10/10 Excellent

Ruth

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de TW le 20 mai 2024
Good Morning,Thank you so much for being our guest. We value and appreciate your feedback. We look forward to your return.Have a wonderful day.

8/10 Bien

michel

Voyage d’affaires
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Overall nice hotel - great value for your money
Séjour de 1 nuit en mai 2024
Réponse de TW le 13 mai 2024
Good Morning,Thank you for staying with us at the Delta Philadelphia Airport. We appreciate you taking the time to provide your feedback and we value your opinion. We look forward to your next visit. Have a wonderful day.

10/10 Excellent

Raquel

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Loved our room!
Séjour de 2 nuits en mai 2024
Réponse de TW le 10 mai 2024
Good morning, Thank you for staying with us. We excited to hear that you enjoyed your stay. We look forward to seeing you again. Have a great day.

6/10 Satisfaisant

Ebony

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de TW le 10 mai 2024
Good morning,Thank you for staying with us. We value your feedback and look forward to seeing you again. Have a wonderful day.

10/10 Excellent

Susana

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff were patient and friendly. Lounge was clean and spacious. Well supplied.
Séjour de 1 nuit en mai 2024
Réponse de Carl Brown, General Manager le 8 mai 2024
Susan...I am happy to hear you enjoyed your stay with us. See you again n soon,

6/10 Satisfaisant

Daniel

Same as last recview
Séjour de 1 nuit en avril 2024
Réponse de Carl Brown, General Manager le 8 mai 2024
Daniel, Thank you for being my guest. We look forward to seeing you again soon!

6/10 Satisfaisant

Daniel

The hotel was decent. The restaurant was terrible (service wise) we went in around 8pm waited for a table. Once available we waited for first table to be cleaned off…nothing. We then went and sat down at another table the older waitress said she would be over soon they are short then proceeded ignore us never came back over. In the meantime sat other people and served them. We left and used DoorDash. Front desk service great for most part. The only negative was we got a room for three of us the “sofa bed” was extremely small but no other rooms available (busy weekend understandable) but when we asked for blankets sheets and pillow for it we were told that stuff gets locked up until the morning. The room we had was decent but there were shards of glass in the carpet. Everything else was clean though.
Séjour de 1 nuit en avril 2024
Réponse de Carl Brown, General Manager le 8 mai 2024
Daniel, Thank you for for candid review. We consider your voice and concerns to be very critical to our ability to improve. Your voice has been heard and I will make sure to engage the F&B team and deliver a improved experience.

10/10 Excellent

Daneida

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Carl Brown, General Manager le 10 mai 2024
Daneida...Thank you for the wonderful 5 out of 5 review!

10/10 Excellent

Robert

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff was nice, really like the guy whom checked me in, really cool guy.
Séjour de 1 nuit en mai 2024
Réponse de Carl Brown, General Manager le 8 mai 2024
Robert, Thank you for the wonderful review. We look forward to seeing you again soon.

10/10 Excellent

Sarah

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The room was very clean and spacious. Very kind staff and good food options.
Séjour de 1 nuit en mai 2024
Réponse de Carl Brown, General Manager le 6 mai 2024
Sarah...Thank you for the wonderful review! We look forward to seeing you again soon.

8/10 Bien

Derrick

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mai 2024
Réponse de Carl Brown, General Manager le 7 mai 2024
Derrick...Thank you for being our guest. We look forward to welcoming you back soon.

2/10 Horrible

Oksana

Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage d’affaires
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very dirty place. Bad service!!!
Séjour de 4 nuits en avril 2024
Réponse de Carl Brown, General Manager le 6 mai 2024
Oksana...I am sorry to hear that things did not go as well as we expected. Please contact me offline s I would like to redeem ourselves in your eyes and make this right.

10/10 Excellent

kerrell

This hotel was super clean and the staff was great. We had a slight billing hiccup that was taken care of in a super timely manner. I will definitely be back, the bed was so comfortable, bedding super clean and bathrooms clean as well
Séjour de 1 nuit en mai 2024
Réponse de Heather Miller le 4 mai 2024
Thank you so much for your wonderful feedback! We're delighted to hear that you enjoyed your stay with us at Delta Hotels by Marriott Philadelphia Airport.

6/10 Satisfaisant

Linda Wagner

Séjour de 1 nuit en mai 2024
Réponse de Carl Brown, General Manager le 24 mai 2024
Linda...Thank you for being my guest. We look forward to your return visit and earning your 5 out of 5 star review.

4/10 Médiocre

Kun

long waiting time
Séjour de 1 nuit en avril 2024
Réponse de Heather Miller le 4 mai 2024
Thank you for sharing your experience with us. However, we sincerely apologize for the extended waiting times you experienced. Please know that we're taking steps to address this issue to prevent similar occurrences in the future.We hope to have the opportunity to welcome you back and provide you with a seamless and enjoyable stay.

10/10 Excellent

Denise, Chagrin Falls

Séjour de 2 nuits en avril 2024
Réponse de Carl Brown, General Manager le 24 mai 2024
Denise...Thank you for the 5 star review!

8/10 Bien

Raquel

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en avril 2024
Réponse de Heather Miller le 4 mai 2024
Thank you so much for your wonderful feedback! We're delighted to hear that you enjoyed your stay with us at Delta Hotels by Marriott Philadelphia Airport.

10/10 Excellent

Susan

Voyage d’affaires
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Easy from airport. Very friendly and comfortable
Séjour de 1 nuit en mai 2024
Réponse de Carl Brown, General Manager le 8 mai 2024
Susan, Thank you for choosing us! We look forward to seeing you again soon.

6/10 Satisfaisant

scott

Voyage en famille
Les points faibles : Infrastructures et conditions de l’hébergement
Missing faucet cover in bath tub. no hair dryer reading light over bed did not work. windows dirty
Séjour de 1 nuit en avril 2024
Réponse de Heather Miller le 4 mai 2024
Thank you for sharing your experience with us. However, we sincerely apologize for the inconveniences you experienced during your stay. Please know that we're taking steps to address these issues to prevent similar occurrences in the future.We hope to have the opportunity to welcome you back and provide you with a seamless and enjoyable stay.

6/10 Satisfaisant

Alix

Les points forts : Propreté
Séjour de 1 nuit en avril 2024
Réponse de TW le 20 mai 2024
Good Morning,Thank you so much for being our guest. We value and appreciate your feedback. We look forward to your return.Have a wonderful day.

10/10 Excellent

VICTORIA

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Would stay here again
Séjour de 2 nuits en avril 2024
Réponse de Heather Miller le 4 mai 2024
Thank you so much for your wonderful feedback! We're delighted to hear that you enjoyed your stay with us at Delta Hotels by Marriott Philadelphia Airport.We look forward to welcoming you back on your next visit to Philadelphia!

10/10 Excellent

TYLISHA

Voyage en groupe, Voyage d’affaires
Les points forts : Équipements
Front desk staff very pleasant, rooms are beautifully clean, no disappointments. I would definitely stay here again
Séjour de 1 nuit en avril 2024
Réponse de Heather Miller le 4 mai 2024
Thank you so much for your wonderful feedback! We're delighted to hear that you enjoyed your stay with us at Delta Hotels by Marriott Philadelphia Airport.We look forward to welcoming you back on your next visit to Philadelphia!

10/10 Excellent

Leona

It was excellent
Séjour de 1 nuit en avril 2024
Réponse de Heather Miller le 4 mai 2024
Thank you so much for your wonderful feedback! We're delighted to hear that you enjoyed your stay with us at Delta Hotels by Marriott Philadelphia Airport.We look forward to welcoming you back on your next visit to Philadelphia!

10/10 Excellent

Jennifer

Séjour de 1 nuit en avril 2024
Réponse de TW le 20 mai 2024
Good Morning,Thank you so much for being our guest. We value and appreciate your feedback. We look forward to your return.Have a wonderful day.

10/10 Excellent

Michael

Séjour de 1 nuit en avril 2024
Réponse de TW le 20 mai 2024
Good Morning,Thank you so much for being our guest. We value and appreciate your feedback. We look forward to your return.Have a wonderful day.

10/10 Excellent

Neil

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great
Séjour de 1 nuit en avril 2024
Réponse de Heather Miller le 4 mai 2024
Thank you so much for your wonderful feedback! We're delighted to hear that you enjoyed your stay with us at Delta Hotels by Marriott Philadelphia Airport.We look forward to welcoming you back on your next visit to Philadelphia!

6/10 Satisfaisant

reginald

Les points forts : Propreté et infrastructures et conditions de l’hébergement
The property was clean but the customer service could have been better. The parking situation is poor!
Séjour de 3 nuits en avril 2024
Réponse de Heather Miller le 4 mai 2024
Thank you for sharing your experience with us. However, we sincerely apologize for the inconveniences you experienced during your stay. Please know that we're taking steps to address these issues to prevent similar occurrences in the future.We hope to have the opportunity to welcome you back and provide you with a seamless and enjoyable stay.

10/10 Excellent

Joshua

Séjour de 1 nuit en avril 2024
Réponse de Carl Brown, General Manager le 15 mai 2024
Joshua../.Thank you for the 5 out of 5 review! I look forward to seeing you again soon.

8/10 Bien

Jonathan

Séjour de 1 nuit en avril 2024
Réponse de Heather Miller le 4 mai 2024
Thank you so much for your wonderful feedback! We're delighted to hear that you enjoyed your stay with us at Delta Hotels by Marriott Philadelphia Airport.We look forward to welcoming you back on your next visit to Philadelphia!

10/10 Excellent

Christopher

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Love this place. Weird location but beautiful property with reasonable rates
Séjour de 1 nuit en avril 2024
Réponse de Carl Brown, General Manager le 6 mai 2024
Christopher...Thank you for the 5 our of 5 review! We look forward to seeing you again soon.