Avis sur The Anam Mui Ne
The Anam Mui Ne
18 Nguyen Dinh Chieu, Quarter 1, Ham Tien Ward, Phan Thiet, Binh Thuan
Avis
9,4
Exceptionnel
9,6/10
Propreté
9,4/10
Personnel et service
9,8/10
Équipements
9,4/10
Infrastructures et conditions de l’hébergement
9,8/10
Écoresponsabilité
Avis
Voyage en couple
30 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 3 nuits en avril 2024
Réponse de Peter Ye - Resort Manager le 3 mai 2024
Dear Son,Thank you for choosing The Anam Mui Ne, we are pleased you had an enjoyable stay with us. Thank you for the compliments and the recognition of our services. We hope to welcome you back soon.Warm regards,Peter YeResort Manager
10/10 Excellent
Alexander
Voyage en couple
11 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Alexander
Séjour de 2 nuits en mars 2024
Réponse de Peter Ye - Resort Manager le 22 mars 2024
Dear Alexander,Thank you for an amazing review, we hope to welcome you back to The Anam Mui Ne soon.Warm regards,Peter YeResort Manager
10/10 Excellent
KYEONGSEOK
22 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
KYEONGSEOK
Séjour de 2 nuits en février 2024
Réponse de Peter Ye - Resort Manager le 22 mars 2024
Dear Kyeongseok,Thank you for your kind review, hope to welcome you back soon.Warm regards,Peter YeResort Manager
10/10 Excellent
SEUNGJIN
Voyage en famille
9 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
SEUNGJIN
Réponse de Peter Ye - Resort Manager le 10 févr. 2024
Dear Seungjin,Thank you very much for taking the time to share your delightful experience with us! We are thrilled to hear that your stay at our resort was a relaxing and enjoyable one.It brings us immense joy to know that you found our space conducive to quiet relaxation and that the cleanliness and facilities met your expectations. We're pleased to hear that you took advantage of the exercise space, outdoor swimming pool, and the convenience of having a restaurant and bar within the spa.We greatly appreciate your kind words about our friendly staff, and we will be sure to pass on your compliments to Thuy for her attentive service. It was our pleasure to arrange transportation for you, and we're glad it added to the overall positive experience.We look forward to welcoming you back on your next visit. Your warm wishes for the New Year are sincerely appreciated, and we reciprocate the sentiment, wishing you a joyful and prosperous year ahead.Once again, thank you for choosing The Anam Mui Ne and we can't wait to host you again in the future!Warm regards,Peter YeResort Manager
8/10 Bien
Dominik
11 janv. 2024
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Dominik
Séjour de 4 nuits en janvier 2024
Réponse de Peter Ye - Resort Manager le 10 févr. 2024
Dear Dominik,Thank you for your rating, it would be great if you could provide us more details to improve. Looking forward to welcoming you back soon.Warm regards,Peter YeResort Manager
10/10 Excellent
Stephanie
5 janv. 2024
Stephanie
Séjour de 3 nuits en novembre 2023
Réponse de Peter Ye - Resort Manager le 10 févr. 2024
Dear Stephanie,Thank you for your rating.Warm regards,Peter YeResort Manager
10/10 Excellent
Chizuko
31 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Chizuko
Séjour de 2 nuits en décembre 2023
Réponse de Peter Ye - Resort Manager le 10 févr. 2024
Dear Chizuko,Thank you for your rating.Warm regards,Peter Ye Resort Manager
4/10 Médiocre
sharon
25 déc. 2023
Les points forts : Propreté
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
sharon
Séjour de 1 nuit en décembre 2023
Réponse de Peter Ye - Resort Manager le 30 déc. 2023
Dear Sharon,We sincerely appreciate you taking the time to provide feedback regarding your recent experience at The Anam Mui Ne. Your insights are invaluable as they allow us to identify areas that require immediate attention and improvement.We regret to learn of your perception that our staff seemed at a loss and that resources were limited in managing our resort. Please accept our sincere apologies for any inconveniences or shortcomings you encountered during your stay. Ensuring a seamless and comfortable experience for our guests is our top priority, and we take your feedback seriously.Rest assured, we are actively reviewing and reassessing our resources and procedures to address the challenges you encountered. We are committed to implementing the necessary measures to enhance our services and facilities to align with the standards expected from a reputable resort.Thank you once again for bringing your concerns to our attention. If there is anything further you would like to share or if we can assist you in any way, please feel free to reach out to us directly.Warm regards,Peter YeResort Manager
8/10 Bien
Somporn
21 déc. 2023
Somporn
Séjour de 2 nuits en décembre 2023
Réponse de Peter Ye - Resort Manager le 30 déc. 2023
Dear Somporn,Thank you for your rating, if you would kindly share more information on what you would like the resort to improve please let us know.Warm regards,Peter YeResort Manager
10/10 Excellent
Gisela
Voyage en groupe
5 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Gisela
Séjour de 6 nuits en novembre 2023
Réponse de Peter Ye - Resort Manager le 6 déc. 2023
Dear Gisela,Thank you for your kind words and for taking the time to share your experience at our hotel. We are thrilled to hear that you consider us the most beautiful hotel in the area.Our staff strives to provide the best service to our guests, and we are glad to know that their efforts were well received. Your compliments will certainly be passed on to them.We are also delighted to hear that you enjoyed our breakfast buffet. We take pride in offering a wide variety of options to cater to the diverse tastes of our guests.Once again, thank you for your feedback. We look forward to welcoming you back to The Anam Mui Ne in the future.Warm regards,Peter YeResort Manager
8/10 Bien
Ara
Voyage en groupe
28 nov. 2023
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Ara
Séjour de 1 nuit en novembre 2023
Réponse de Peter Ye - Resort Manager le 28 nov. 2023
Dear Ara,Thank you for taking the time to share your feedback regarding your recent stay with us. We are pleased to hear that you found our interior and room conditions to be satisfactory.However, we regret to learn that our staff service did not meet your expectations. We strive to provide a high standard of hospitality and it seems we fell short in this instance. Your feedback about the 3.5-star level service has been noted and will be shared with our team for improvement.We also appreciate your suggestion about having ice available for the capsule coffee in the room. We are always looking for ways to enhance our guest experience and your input is valuable in this regard.Regarding the breakfast, we apologize if our offerings did not meet your expectations. We aim to provide a variety of options to cater to different tastes and dietary needs. Your comments will be taken into consideration as we continually work to improve our breakfast selection.Once again, thank you for your feedback. We hope to have the opportunity to better serve you in the future.Warm regards,Peter YeResort Manager
10/10 Excellent
YUNJEONG
Voyage en famille
7 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
YUNJEONG
Séjour de 2 nuits en octobre 2023
Réponse de Peter Ye - Resort Manager le 13 nov. 2023
Dear Yunjeong,Thank you for staying at The Anam Mui Ne, I trust you had a pleasant stay, we hope to welcome you back soon.Warm regards,Peter YeResort Manager
10/10 Excellent
Benson
22 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
5 star review
Benson
Séjour de 3 nuits en octobre 2023
Réponse de Peter Ye - Resort Manager le 23 oct. 2023
Dear Benson,Thank you for taking the time to share your experience at our resort. We are delighted to hear that you and your wedding party from Australia enjoyed your stay with us.Your kind words about our high-end facilities, rooms, and service are greatly appreciated. We strive to provide our guests with a memorable experience, and it is always rewarding to hear when we have succeeded.We are glad that you found our rooms and facilities to be in great condition, well-designed, and clean. Our team takes great pride in maintaining our resort and ensuring that all areas, including the pool areas and walkways, are in pristine condition.We are pleased that you enjoyed the direct beach access and the beach equipment we provide. Our aim is to offer a variety of activities for our guests to enjoy.Your feedback about our breakfast spread and cocktails is much appreciated. We strive to offer a wide selection of high-quality food and beverages. We understand that you found our restaurant a little pricey, but we are glad to hear that the quality of the food met your expectations.We look forward to welcoming you back soon for more memorable experiences. We hope that next time, your schedule will allow for some beautiful pre and post-wedding photos at our resort.Once again, thank you for choosing our resort for your special occasion. Your feedback is invaluable to us.Warm regards,Peter YeResort Manager
10/10 Excellent
April
Voyage en groupe
7 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Tranquility
April
Séjour de 1 nuit en septembre 2023
Réponse de Peter Ye - Resort Manager le 8 oct. 2023
Dear April,Thank you for sharing your delightful experience. It’s wonderful to hear that your weekend getaway from the city was a pleasant one. The friendly staff and comfortable hotel indeed play a significant role in ensuring a tranquil stay. Your plans to revisit are the highest compliment for us. We look forward to welcoming you back to The Anam Mui Ne again.Warm regards,Peter YeResort Manager
10/10 Excellent
Namgoong
3 oct. 2023
Namgoong
Séjour de 1 nuit en septembre 2023
Réponse de Peter Ye - Resort Manager le 6 oct. 2023
Dear Namgoong,Thank you for staying at The Anam Mui Ne, we trust you had a great time, we hope to welcome you back soon.Warm regards,Peter YeResort Manager
8/10 Bien
Voyageur vérifié
4 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 2 nuits en août 2023
Réponse de Peter Ye - Resort Manager le 4 sept. 2023
Dear Anonymous,Thank you for sharing your feedback about your stay at the Anam Mui Ne resort. It’s great to hear that you found the service from the staff to be very good and enjoyed the breakfast buffet.However, I’m sorry to hear about the shortfalls you experienced with the cleanliness of the bathroom tiles and the soundproofing in the rooms. Your feedback is important and can help the resort improve its services for future guests, we will rectify these shortfalls immediately.Thank you again for taking the time to share your experience. We hope to welcome you back soon.Warm regards,Peter YeResort Manager
10/10 Excellent
YUAN
Voyage en famille
18 août 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
YUAN
Séjour de 1 nuit en août 2023
Réponse de Peter Ye - Resort Manager le 18 août 2023
Dear Yuan,Thank you for sharing your experience! It’s great to hear that Ms. Thuy was very enthusiastic and could communicate smoothly in both English and Chinese. I’m glad the hotel was new and luxurious and you had an excellent accommodation experience. We hope to welcome you back soon to The Anam Mui Ne.Warm regards,Peter YeResort Manager
10/10 Excellent
HANA
14 août 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
HANA
Séjour de 2 nuits en août 2023
Réponse de Peter Ye - Resort Manager le 17 août 2023
Dear Hana,Thank you for your kind rating, we trust you had a memorable stay. We hope to welcome you back to The Anam Mui Ne soon. Warm regards,Peter YeResort Manager
10/10 Excellent
Voyageur vérifié
17 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Lovely Anam😉
Voyageur vérifié
Séjour de 2 nuits en juillet 2023
Réponse de Peter Ye - Resort Manager le 21 juil. 2023
Dear Anonymous,Thank you for taking the time to review us. It is great to hear that you enjoyed your stay at The Anam in Mui Ne, which was comfortable and you were able to enjoy a great rest.It’s nice to hear that she (Thuy) took care of everything delicately and that you’ll never forget her kind smile. We are honoured to have had the opportunity to help you celebrate your anniversary with cake.I’m sorry to hear that an ant came out of the dragon fruit, but it’s good to know that Thuy quickly took care of it.We are glad that you enjoyed your stay at The Anam and that you were able to relax more privately. It’s also lovely to hear that the pool was clean and that the yoga classes were professional.Thank you for sharing your experience with us! We hope to welcome you back soon.Warm regards,Peter YeResort Manager
6/10 Satisfaisant
Anh
Voyage en famille
17 mai 2023
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Anh
Séjour de 1 nuit en mai 2023
Réponse de Peter Ye - Resort Manager le 28 mai 2023
Dear Anh,Thank you for your recent stay at The Anam Mui Ne, we value your feedback and have started the process of renaming our room categories. We hope to welcome you back soon. Warm regards,Peter YeResort Manager
10/10 Excellent
Pavol
Voyage en famille
10 mai 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Pavol
Séjour de 1 nuit en mai 2023
Réponse de Peter Ye - Resort Manager le 12 mai 2023
Dear Pavol,Thank you for choosing The Anam Mui Ne as your destination for relaxation.Based on your rating, I presume that everything was to your expectations. we will continue to strive for excellence in our services.We look forward to welcoming you back soon.Warm regards,Peter YeResort Manager
10/10 Excellent
Lam
Voyage en famille
27 avr. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lam
Séjour de 1 nuit en avril 2023
Réponse de Peter Ye - Resort Manager le 27 avr. 2023
Dear Lam,Thank you so much for your kind words and positive feedback. We are delighted to hear that you and your family had a wonderful vacation at The Anam. We appreciate your compliments on our room, architecture, staff, and food. We are glad that you enjoyed the tranquillity and beauty of our resort. We look forward to welcoming you back soon for another memorable experience. Thank you for choosing The Anam!Warm regards,Peter YeResort Manager
10/10 Excellent
Brenton
25 avr. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Brenton
Séjour de 1 nuit en avril 2023
Réponse de Peter Ye - Resort Manager le 27 avr. 2023
Dear Brenton,Thank you so much for your feedback about your stay at The Anam Mui Ne. We are delighted to hear that you enjoyed our resort, our beach, our food, and our spa services. Your compliments mean a lot to us and motivate us to keep up our high standards.We appreciate your recommendation and we hope to see you again soon for another relaxing holiday in Vietnam.Warm regards,Peter YeResort Manager
10/10 Excellent
Johansson
Voyage en famille
31 mars 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Johansson
Séjour de 1 nuit en mars 2023
Réponse de Peter Ye - Resort Manager le 8 avr. 2023
Dear Johansson,Thank you for your recent stay at The Anam Mui Ne.Your compliments of our resort facilities, service and food will be shared to our dedicated and caring associates. I am share they will be ecstatic to hear that they had valuable impact during your stay.Thank you for taking the time to review us, we hope to welcome you bac soon.Warm regards,Peter YeResort Manager
10/10 Excellent
JANGKYU
Voyage en famille
18 févr. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
JANGKYU
Séjour de 1 nuit en février 2023
Réponse de Peter Ye - Resort Manager le 3 mars 2023
Dear JANGKYU,Thank you for taking the time to review us, as you mentioned we have just newly opened, we still have some minor issues to sort out. Thank you for your kind understanding, we will continue to improve and rectify the shortfalls experienced. We look forward to welcoming you back soon.Warm regards,Peter Ye