Hall

Avis sur The Anam Mui Ne

5 out of 5
The Anam Mui Ne
18 Nguyen Dinh Chieu, Quarter 1, Ham Tien Ward, Phan Thiet, Binh Thuan

Avis

9,4

Exceptionnel

Note des voyageurs de 10 (Excellent), d’après 25 avis sur 33." "
Note des voyageurs de 8 (Bien), d’après 6 avis sur 33." "
Note des voyageurs de 6 (Satisfaisant), d’après 1 avis sur 33." "
Note des voyageurs de 4 (Médiocre), d’après 1 avis sur 33." "
Note des voyageurs de 2 (Horrible), d’après 0 avis sur 33." "

9,6/10

Propreté

9,4/10

Personnel et service

9,8/10

Équipements

9,4/10

Infrastructures et conditions de l’hébergement

9,8/10

Écoresponsabilité

Avis

10/10 Excellent

Son

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very attentive staffs. Staff was able to find alternative ground transport when my driver did not show up. Restaurant staffs rememer our name snd room.
Séjour de 3 nuits en avril 2024
Réponse de Peter Ye - Resort Manager le 3 mai 2024
Dear Son,Thank you for choosing The Anam Mui Ne, we are pleased you had an enjoyable stay with us. Thank you for the compliments and the recognition of our services. We hope to welcome you back soon.Warm regards,Peter YeResort Manager

10/10 Excellent

Alexander

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Einfach nur perfekt !
Séjour de 2 nuits en mars 2024
Réponse de Peter Ye - Resort Manager le 22 mars 2024
Dear Alexander,Thank you for an amazing review, we hope to welcome you back to The Anam Mui Ne soon.Warm regards,Peter YeResort Manager

10/10 Excellent

KYEONGSEOK

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en février 2024
Réponse de Peter Ye - Resort Manager le 22 mars 2024
Dear Kyeongseok,Thank you for your kind review, hope to welcome you back soon.Warm regards,Peter YeResort Manager

10/10 Excellent

SEUNGJIN

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
부모님과 함께 조용히 휴식하기에 너무 좋았던 공간이에요! 내부시설도 깔끔했고 아침운동을 할 수 있는 운동공간, 적당한 깊이의 넓은 야외수영장, 스파 내부에레스토랑과 바가 있어서 밖을 나가지않고도 리조트 내에서만 쉬어도 너무 좋았어요 그리고 모든 직원분들이 친절하셔서 더 기분좋게 머물다 갑니다 마지막으로 돌아가는 교통수단을 리조트 앞으로 픽업 오실 수 있도록 체크해주신 Thuy 감사합니다 다음에 또 올게요! Chúc tất cả các nhân viên năm mới vui vẻ và hạnh phúc!
Réponse de Peter Ye - Resort Manager le 10 févr. 2024
Dear Seungjin,Thank you very much for taking the time to share your delightful experience with us! We are thrilled to hear that your stay at our resort was a relaxing and enjoyable one.It brings us immense joy to know that you found our space conducive to quiet relaxation and that the cleanliness and facilities met your expectations. We're pleased to hear that you took advantage of the exercise space, outdoor swimming pool, and the convenience of having a restaurant and bar within the spa.We greatly appreciate your kind words about our friendly staff, and we will be sure to pass on your compliments to Thuy for her attentive service. It was our pleasure to arrange transportation for you, and we're glad it added to the overall positive experience.We look forward to welcoming you back on your next visit. Your warm wishes for the New Year are sincerely appreciated, and we reciprocate the sentiment, wishing you a joyful and prosperous year ahead.Once again, thank you for choosing The Anam Mui Ne and we can't wait to host you again in the future!Warm regards,Peter YeResort Manager

8/10 Bien

Dominik

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 4 nuits en janvier 2024
Réponse de Peter Ye - Resort Manager le 10 févr. 2024
Dear Dominik,Thank you for your rating, it would be great if you could provide us more details to improve. Looking forward to welcoming you back soon.Warm regards,Peter YeResort Manager

10/10 Excellent

Stephanie

Séjour de 3 nuits en novembre 2023
Réponse de Peter Ye - Resort Manager le 10 févr. 2024
Dear Stephanie,Thank you for your rating.Warm regards,Peter YeResort Manager

10/10 Excellent

Chizuko

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en décembre 2023
Réponse de Peter Ye - Resort Manager le 10 févr. 2024
Dear Chizuko,Thank you for your rating.Warm regards,Peter Ye Resort Manager

4/10 Médiocre

sharon

Les points forts : Propreté
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Staff appear at a loss, with limited resources to manage a resort that is meant to be of a cert
Séjour de 1 nuit en décembre 2023
Réponse de Peter Ye - Resort Manager le 30 déc. 2023
Dear Sharon,We sincerely appreciate you taking the time to provide feedback regarding your recent experience at The Anam Mui Ne. Your insights are invaluable as they allow us to identify areas that require immediate attention and improvement.We regret to learn of your perception that our staff seemed at a loss and that resources were limited in managing our resort. Please accept our sincere apologies for any inconveniences or shortcomings you encountered during your stay. Ensuring a seamless and comfortable experience for our guests is our top priority, and we take your feedback seriously.Rest assured, we are actively reviewing and reassessing our resources and procedures to address the challenges you encountered. We are committed to implementing the necessary measures to enhance our services and facilities to align with the standards expected from a reputable resort.Thank you once again for bringing your concerns to our attention. If there is anything further you would like to share or if we can assist you in any way, please feel free to reach out to us directly.Warm regards,Peter YeResort Manager

8/10 Bien

Somporn

Séjour de 2 nuits en décembre 2023
Réponse de Peter Ye - Resort Manager le 30 déc. 2023
Dear Somporn,Thank you for your rating, if you would kindly share more information on what you would like the resort to improve please let us know.Warm regards,Peter YeResort Manager

10/10 Excellent

Gisela

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Wunderschöne Hotelanlage. Für uns das schönste Hotel der Umgebung. Das Personal ist sehr zuvorkommend. Das Frühstück Buffet top, lässt keine Wünsche offen.
Séjour de 6 nuits en novembre 2023
Réponse de Peter Ye - Resort Manager le 6 déc. 2023
Dear Gisela,Thank you for your kind words and for taking the time to share your experience at our hotel. We are thrilled to hear that you consider us the most beautiful hotel in the area.Our staff strives to provide the best service to our guests, and we are glad to know that their efforts were well received. Your compliments will certainly be passed on to them.We are also delighted to hear that you enjoyed our breakfast buffet. We take pride in offering a wide variety of options to cater to the diverse tastes of our guests.Once again, thank you for your feedback. We look forward to welcoming you back to The Anam Mui Ne in the future.Warm regards,Peter YeResort Manager

8/10 Bien

Ara

Voyage en groupe
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
인테리어나 룸컨디션은 좋았으나, 직원들 서비스는 3.5성급 수준 베트남 스타일 커피. 룸에있는 캡슐커피에 얼음 달라도 해서 드시면 좋음. 조식 먹을것 별로 없음. 전반적으로 F&B 가 수준이 떨어짐
Séjour de 1 nuit en novembre 2023
Réponse de Peter Ye - Resort Manager le 28 nov. 2023
Dear Ara,Thank you for taking the time to share your feedback regarding your recent stay with us. We are pleased to hear that you found our interior and room conditions to be satisfactory.However, we regret to learn that our staff service did not meet your expectations. We strive to provide a high standard of hospitality and it seems we fell short in this instance. Your feedback about the 3.5-star level service has been noted and will be shared with our team for improvement.We also appreciate your suggestion about having ice available for the capsule coffee in the room. We are always looking for ways to enhance our guest experience and your input is valuable in this regard.Regarding the breakfast, we apologize if our offerings did not meet your expectations. We aim to provide a variety of options to cater to different tastes and dietary needs. Your comments will be taken into consideration as we continually work to improve our breakfast selection.Once again, thank you for your feedback. We hope to have the opportunity to better serve you in the future.Warm regards,Peter YeResort Manager

10/10 Excellent

YUNJEONG

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en octobre 2023
Réponse de Peter Ye - Resort Manager le 13 nov. 2023
Dear Yunjeong,Thank you for staying at The Anam Mui Ne, I trust you had a pleasant stay, we hope to welcome you back soon.Warm regards,Peter YeResort Manager

10/10 Excellent

Benson

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
5 star review
5 star review ! We had our visiting wedding party travelling from Australia all stay here. We had 10 rooms between us all. We stayed for 3 nights. One of the best hotels we have stayed at. High end resort with high end facilities and rooms at a great price. Service was amazing, everyone friendly and very helpful especially with our whole group arriving together and spending our time together at the resort. Rooms and facilities were in great condition, very well designed and very clean. Both pool areas and the walkways between the pool area were in pristine condition. Access straight onto the beach with access to some beach equipment as well such as sup, kayaks, etc. Breakfast had a great spread, cocktails were nicely made with a decent selection from the bar. Restaurant was a little pricey however from all feedback from our party, it was high quality food. We will be back very soon as unfortunately we weren't able to take any of our wedding pictures here due to our schedule but would have been a beautiful location for some pre and post wedding photos !
Séjour de 3 nuits en octobre 2023
Réponse de Peter Ye - Resort Manager le 23 oct. 2023
Dear Benson,Thank you for taking the time to share your experience at our resort. We are delighted to hear that you and your wedding party from Australia enjoyed your stay with us.Your kind words about our high-end facilities, rooms, and service are greatly appreciated. We strive to provide our guests with a memorable experience, and it is always rewarding to hear when we have succeeded.We are glad that you found our rooms and facilities to be in great condition, well-designed, and clean. Our team takes great pride in maintaining our resort and ensuring that all areas, including the pool areas and walkways, are in pristine condition.We are pleased that you enjoyed the direct beach access and the beach equipment we provide. Our aim is to offer a variety of activities for our guests to enjoy.Your feedback about our breakfast spread and cocktails is much appreciated. We strive to offer a wide selection of high-quality food and beverages. We understand that you found our restaurant a little pricey, but we are glad to hear that the quality of the food met your expectations.We look forward to welcoming you back soon for more memorable experiences. We hope that next time, your schedule will allow for some beautiful pre and post-wedding photos at our resort.Once again, thank you for choosing our resort for your special occasion. Your feedback is invaluable to us.Warm regards,Peter YeResort Manager

10/10 Excellent

April

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Tranquility
Weekend getaway from the city. The staff was friendly, hotel is very comfortable and brought tranquility. I plan to go again!
Séjour de 1 nuit en septembre 2023
Réponse de Peter Ye - Resort Manager le 8 oct. 2023
Dear April,Thank you for sharing your delightful experience. It’s wonderful to hear that your weekend getaway from the city was a pleasant one. The friendly staff and comfortable hotel indeed play a significant role in ensuring a tranquil stay. Your plans to revisit are the highest compliment for us. We look forward to welcoming you back to The Anam Mui Ne again.Warm regards,Peter YeResort Manager

10/10 Excellent

Namgoong

Séjour de 1 nuit en septembre 2023
Réponse de Peter Ye - Resort Manager le 6 oct. 2023
Dear Namgoong,Thank you for staying at The Anam Mui Ne, we trust you had a great time, we hope to welcome you back soon.Warm regards,Peter YeResort Manager

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Veldig bra service fra personalet. Det eneste negative med resorten var at noen av flisene på badet ikke virket å ha vært vasket på en stund. Videre så er rommene ganske dårlig lydisolert. Man kan tydelig høre andre gjester både over og ved siden...kl 03:00 på natta. Ellers var resorten veldig bra. Upåklagelig frokostbuffet!
Séjour de 2 nuits en août 2023
Réponse de Peter Ye - Resort Manager le 4 sept. 2023
Dear Anonymous,Thank you for sharing your feedback about your stay at the Anam Mui Ne resort. It’s great to hear that you found the service from the staff to be very good and enjoyed the breakfast buffet.However, I’m sorry to hear about the shortfalls you experienced with the cleanliness of the bathroom tiles and the soundproofing in the rooms. Your feedback is important and can help the resort improve its services for future guests, we will rectify these shortfalls immediately.Thank you again for taking the time to share your experience. We hope to welcome you back soon.Warm regards,Peter YeResort Manager

10/10 Excellent

YUAN

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Thuy 小姐姐非常热情,会说,英语会说中文,沟通很顺畅, 酒店很新很豪华,很不错的住宿体验。
Séjour de 1 nuit en août 2023
Réponse de Peter Ye - Resort Manager le 18 août 2023
Dear Yuan,Thank you for sharing your experience! It’s great to hear that Ms. Thuy was very enthusiastic and could communicate smoothly in both English and Chinese. I’m glad the hotel was new and luxurious and you had an excellent accommodation experience. We hope to welcome you back soon to The Anam Mui Ne.Warm regards,Peter YeResort Manager

10/10 Excellent

HANA

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en août 2023
Réponse de Peter Ye - Resort Manager le 17 août 2023
Dear Hana,Thank you for your kind rating, we trust you had a memorable stay. We hope to welcome you back to The Anam Mui Ne soon. Warm regards,Peter YeResort Manager

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Lovely Anam😉
무이네는 작은 어촌마을이라 5성급 숙소가 거의 없어요. 그 중 생긴지 얼마 안된 숙소라 골랐는데 편안했고 충분히 훌륭한 휴식을 즐길 수 있었어요. 가기 전 다른 리뷰들을 보면서, THUY란 직원에 대한 좋은 코멘트들을 많이 봤어요. 대체 얼마나 친절하기에 리뷰마다 THUY 이야기일까 궁금했는데 왜 그런지 너무 잘 알겠더라구요. 모든 걸 섬세하게 신경써주었고, 친절한 그녀의 웃음을 잊을 수 없어요. 기념일이라고 직접 케이크를 들고와 축하까지 해주더라구요. 웰컴프룻인 용과에서 개미가 나와서 적잖이 당황했지만 THUY가 금세 처리해줬어요. 나트랑 아남도 좋았지만, 무이네 아남은 더욱 프라이빗하게 휴식을 즐길 수 있어요. 매일밤 수영장을 청소하던 직원분 덕에 깨끗한 물에서 수영할 수 있었고, 요가클래스 수업도 전문적이라 인상적으로 남아요. 그리 크지 않은 규모의 리조트지만 사랑스러운 장소에요. 음식점이나 마사지샵이 있는 곳과도 그랩으로 얼마 걸리지 않아요. 조식도 깔끔한 편이구요. 무엇보다 모든 직원분들이 친절합니다. 특히 THUY💚 다른 무이네 숙소에서도 묵었지만 좀 노후된 편이더라구요. 숙소의 컨디션이 중요하신 분들께는 추천해요.
Séjour de 2 nuits en juillet 2023
Réponse de Peter Ye - Resort Manager le 21 juil. 2023
Dear Anonymous,Thank you for taking the time to review us. It is great to hear that you enjoyed your stay at The Anam in Mui Ne, which was comfortable and you were able to enjoy a great rest.It’s nice to hear that she (Thuy) took care of everything delicately and that you’ll never forget her kind smile. We are honoured to have had the opportunity to help you celebrate your anniversary with cake.I’m sorry to hear that an ant came out of the dragon fruit, but it’s good to know that Thuy quickly took care of it.We are glad that you enjoyed your stay at The Anam and that you were able to relax more privately. It’s also lovely to hear that the pool was clean and that the yoga classes were professional.Thank you for sharing your experience with us! We hope to welcome you back soon.Warm regards,Peter YeResort Manager

6/10 Satisfaisant

Anh

Voyage en famille
Les points forts : Propreté et infrastructures et conditions de l’hébergement
The ocean view room doesn’t really have ocean view, so it’s quite misleading. Guests would be better off just book a garden view or pool view room.
Séjour de 1 nuit en mai 2023
Réponse de Peter Ye - Resort Manager le 28 mai 2023
Dear Anh,Thank you for your recent stay at The Anam Mui Ne, we value your feedback and have started the process of renaming our room categories. We hope to welcome you back soon. Warm regards,Peter YeResort Manager

10/10 Excellent

Pavol

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en mai 2023
Réponse de Peter Ye - Resort Manager le 12 mai 2023
Dear Pavol,Thank you for choosing The Anam Mui Ne as your destination for relaxation.Based on your rating, I presume that everything was to your expectations. we will continue to strive for excellence in our services.We look forward to welcoming you back soon.Warm regards,Peter YeResort Manager

10/10 Excellent

Lam

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hài lòng nha :D Gia đình mình vừa mới đi nghỉ tại đây vào dịp cuối tuần vừa rồi! Phòng rất đẹp, sang xịn. Phong cách kiến trúc thì kiểu Đông Dương nhìn rất đẹp, và sang trọng. Nhân viên rất thân thiện, chuyên nghiệp và giúp đỡ mình rất nhiều. Món ăn tạm ổn. Do khách sạn cũng mới vừa khai trương gần đây nên khách chưa đông, nhưng cũng vì thế mà gia đình mình rất là enjoy trong chuyến nghỉ dưỡng vừa rồi. Gia đình mình đi Mũi Né rất nhiều lần, nhưng mình thấy The Anam là khách sạn tốt nhất tại khu vực này. Chắc chắn mình sẽ quay lại vào lần tới. Resort rất đẹp và đáng để trải nghiệm!
Séjour de 1 nuit en avril 2023
Réponse de Peter Ye - Resort Manager le 27 avr. 2023
Dear Lam,Thank you so much for your kind words and positive feedback. We are delighted to hear that you and your family had a wonderful vacation at The Anam. We appreciate your compliments on our room, architecture, staff, and food. We are glad that you enjoyed the tranquillity and beauty of our resort. We look forward to welcoming you back soon for another memorable experience. Thank you for choosing The Anam!Warm regards,Peter YeResort Manager

10/10 Excellent

Brenton

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ich hatte einen wundervollen Aufenthalt im The Anam Mui Ne. Das Resort liegt direkt am schönen Strand von Mui Ne, der weit und sauber ist. Das Design ist lehnt an die französische Kolonialzeit an und die Zimmer sind geräumig und elegant. Das Personal war sehr freundlich und hilfsbereit und das Essen hat uns geschmeckt. Ich habe vor allem die Wellnessangebote und die Zeit am Pool genossen. Ich kann dieses Resort jedem empfehlen, der einen ruhigen und entspannten Urlaub in Vietnam sucht.
Séjour de 1 nuit en avril 2023
Réponse de Peter Ye - Resort Manager le 27 avr. 2023
Dear Brenton,Thank you so much for your feedback about your stay at The Anam Mui Ne. We are delighted to hear that you enjoyed our resort, our beach, our food, and our spa services. Your compliments mean a lot to us and motivate us to keep up our high standards.We appreciate your recommendation and we hope to see you again soon for another relaxing holiday in Vietnam.Warm regards,Peter YeResort Manager

10/10 Excellent

Johansson

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
-I had an amazing stay at The Anam Mui Ne, a new beach resort that combines the elegance of Indochine architecture with modern comforts and amenities. The staff were friendly and attentive, and the service was impeccable. The rooms were spacious and tastefully decorated, with balconies overlooking the sea or the lush gardens. I highly recommend The Anam Mui Ne to anyone looking for a relaxing and memorable getaway in Vietnam. -I had a wonderful time at The Anam Mui Ne! The resort is beautiful and elegant, with a classic Indochine style that makes you feel like you’re in a different era. The staff are friendly and helpful, the food is delicious and varied, and the beach is stunning and clean. I enjoyed every moment of my stay and I can’t wait to come back! -I fell in love with The Anam Mui Ne as soon as I arrived. The resort has a warm and welcoming atmosphere that makes you feel at home. The staff are friendly and attentive, always ready to assist you with anything you need. The resort has three pools that are great for relaxing or having fun. The food is delicious, with plenty of options to suit your mood. I had a wonderful time at The Anam Mui Ne and I can’t recommend it enough! -Wow!The Anam Mui Ne is a great resort that offers everything you need for a relaxing holiday. It has nice rooms and villas, three pools, a spa, and good food. It also has a beautiful beach that you can enjoy anytime. It’s worth staying at The Anam Mui Ne if you want to have a memorable vacation.
Séjour de 1 nuit en mars 2023
Réponse de Peter Ye - Resort Manager le 8 avr. 2023
Dear Johansson,Thank you for your recent stay at The Anam Mui Ne.Your compliments of our resort facilities, service and food will be shared to our dedicated and caring associates. I am share they will be ecstatic to hear that they had valuable impact during your stay.Thank you for taking the time to review us, we hope to welcome you bac soon.Warm regards,Peter YeResort Manager

10/10 Excellent

JANGKYU

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
새롭게 생긴 호텔답게 직원들은 매우 친절하고 열정적이며 서비스도 좋습니다. 모든 곳이 매우 깨끗합니다. 다만 오픈한지 얼마 안되어서 그런지 아직 공사도구들이 곳곳에 눈에 보였습니다. 또한 호텔조식의 종류도 적당하고 정갈하나 특별한 맛이 아닌 일반적인 맛입니다. 무언가 특색있는 것이 있었으면 좋겠습니다.
Séjour de 1 nuit en février 2023
Réponse de Peter Ye - Resort Manager le 3 mars 2023
Dear JANGKYU,Thank you for taking the time to review us, as you mentioned we have just newly opened, we still have some minor issues to sort out. Thank you for your kind understanding, we will continue to improve and rectify the shortfalls experienced. We look forward to welcoming you back soon.Warm regards,Peter Ye