Avis
8,6
Excellent
8,6/10
Propreté
8,6/10
Personnel et service
9,6/10
Équipements
8,8/10
Infrastructures et conditions de l’hébergement
9,0/10
Écoresponsabilité
Avis
24 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
10/10 Excellent
Gurdip
31 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Gurdip
Séjour de 7 nuits en janvier 2024
8/10 Bien
Jatinder
1 nov. 2023
Jatinder
Séjour de 2 nuits en octobre 2023
8/10 Bien
Neeru
25 août 2023
Neeru
Séjour de 5 nuits en août 2023
Réponse de J.s. Katwal le 6 oct. 2023
Dear Guest,Greetings from The Grand Ambassador!!!Thank you for writing such a positive feedback on this esteemed travel forum. We are delighted to know that you had such a tremendous experience with us. It pleases us to know that you liked the location and amenities of the hotel. We have shared your lovely feedback with our staff members and it has been received with much gratitude. It was an honor to have you & hope to welcome you back for another remarkable experience.Best Regards,J.s.KatwalGeneral Manager
10/10 Excellent
Kriti
Voyage d’affaires, Voyage en couple
20 août 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Kriti
Réponse de J.s. Katwal le 6 oct. 2023
Dear Guest,Greetings from The Grand Ambassador!!!Thank you for writing such a positive feedback on this esteemed travel forum. We are delighted to know that you had such a tremendous experience with us. It pleases us to know that you liked the location and amenities of the hotel. We have shared your lovely feedback with our staff members and it has been received with much gratitude. It was an honor to have you & hope to welcome you back for another remarkable experience.Best Regards,J.s.KatwalGeneral Manager
10/10 Excellent
Elizabeth
18 août 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Elizabeth
Réponse de J.s. Katwal le 6 oct. 2023
Dear Guest,Greetings from The Grand Ambassador!!!Thank you for writing such a positive feedback on this esteemed travel forum. We are delighted to know that you had such a tremendous experience with us. It pleases us to know that you liked the location and amenities of the hotel. We have shared your lovely feedback with our staff members and it has been received with much gratitude. It was an honor to have you & hope to welcome you back for another remarkable experience.Best Regards,J.s.KatwalGeneral Manager
10/10 Excellent
BIJU
Voyage en famille
11 août 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Remarkable satisfaction
BIJU
Séjour de 3 nuits en août 2023
Réponse de J.s. Katwal le 6 oct. 2023
Dear Guest,Greetings from The Grand Ambassador!!!Thank you for writing such a positive feedback on this esteemed travel forum. We are delighted to know that you had such a tremendous experience with us. It pleases us to know that you liked the location and amenities of the hotel. We have shared your lovely feedback with our staff members and it has been received with much gratitude. It was an honor to have you & hope to welcome you back for another remarkable experience.Best Regards,J.s.KatwalGeneral Manager
10/10 Excellent
Voyageur vérifié
Voyage en famille
30 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
4* stay at Ambassador
Voyageur vérifié
Séjour de 2 nuits en juillet 2023
10/10 Excellent
Manik
10 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Manik
10/10 Excellent
Ayush
Voyage en famille avec de jeunes enfants
13 juin 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Ayush
4/10 Médiocre
Voyageur vérifié
Voyage en famille
21 mai 2023
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Awful
Voyageur vérifié
Séjour de 1 nuit en mai 2023
8/10 Bien
BALJINDER
12 mai 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
BALJINDER
Séjour de 12 nuits en avril 2023
10/10 Excellent
Ashvinder
4 avr. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent
Ashvinder
Séjour de 4 nuits en mars 2023
10/10 Excellent
Bhogal Singh
Voyage en groupe
17 mars 2023
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Bhogal Singh
Séjour de 4 nuits en mars 2023
10/10 Excellent
Vivek
27 janv. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Vivek
10/10 Excellent
Manik
16 janv. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Manik
10/10 Excellent
Manik
Voyage d’affaires, Voyage en couple
12 janv. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Manik
10/10 Excellent
Surinder
Voyage en famille
2 nov. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Surinder
10/10 Excellent
Elizabeth
23 sept. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Elizabeth
Séjour de 1 nuit en septembre 2022
10/10 Excellent
Ayush
Voyage en famille
18 sept. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ayush
Séjour de 1 nuit en septembre 2022
10/10 Excellent
Elizabeth
Voyage en famille, Voyage d’affaires
26 juil. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Elizabeth
Séjour de 1 nuit en juillet 2022
10/10 Excellent
Ayush
Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage d’affaires
26 juil. 2022
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Ayush
Séjour de 1 nuit en juillet 2022
10/10 Excellent
Manik
Voyage en groupe, Voyage d’affaires
11 juil. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Manik
Séjour de 1 nuit en juillet 2022
Réponse de sushil le 22 juil. 2022
Dear Guest, Greetings from The Grand Ambassador, Phagwara! Guest feedback is of utmost significance as it helps us understand which aspects of our hospitality require improvement. We are truly disheartened to hear about your concern regarding hospitality and services. Your feedback has been duly noted and will be shared with the concerned department for requisite amendments. We assure you that this is a rare episode at our hotel. We hope you would give us another opportunity to host you again with improved services and facilities. Best Regards
Front Office Manager Replied by (Hotel Manager)
sushil kumar
4/10 Médiocre
Voyageur vérifié
11 févr. 2020
Les points faibles : Propreté et personnel et service
Voyageur vérifié
Séjour de 2 nuits en février 2020
Réponse de General Manager le 16 févr. 2020
Dear Guest,
Greetings from The Grand Ambassador, Phagwara!
Guest feedback is of utmost significance as it helps us understand which aspects of our hospitality require improvement. We are truly disheartened to hear about your concern regarding hospitality and services. Your feedback has been duly noted and will be shared with the concerned department for requisite amendments. We assure you that this is a rare episode at our hotel.
We hope you would give us another opportunity to host you again with improved services and facilities.
Best Regards
General Manager,
2/10 Horrible
Voyageur vérifié
Voyage en couple
21 oct. 2019
Les points faibles : Personnel et service
Voyageur vérifié
Séjour de 7 nuits en octobre 2019
Réponse de General Manager le 16 févr. 2020
Dear Guest,
Greetings from The Grand Ambassador, Phagwara!
Guest feedback is of utmost significance as it helps us understand which aspects of our hospitality require improvement. We are truly disheartened to hear about your concern regarding hospitality and services. Your feedback has been duly noted and will be shared with the concerned department for requisite amendments. We assure you that this is a rare episode at our hotel.
We hope you would give us another opportunity to host you again with improved services and facilities.
Best Regards
General Manager,
4/10 Médiocre
Voyageur vérifié
Voyage en famille
11 août 2019
Les points faibles : Personnel et service
Disappointing stay
Voyageur vérifié
Séjour de 1 nuit en août 2019
Réponse de General Manager le 16 févr. 2020
Dear Guest,
Greetings from The Grand Ambassador, Phagwara!
Guest feedback is of utmost significance as it helps us understand which aspects of our hospitality require improvement. We are truly disheartened to hear about your concern regarding hospitality and services. Your feedback has been duly noted and will be shared with the concerned department for requisite amendments. We assure you that this is a rare episode at our hotel.
We hope you would give us another opportunity to host you again with improved services and facilities.
Best Regards
General Manager,
4/10 Médiocre
Voyageur vérifié
30 juil. 2019
Les points faibles : Propreté
Voyageur vérifié
Séjour de 10 nuits en juillet 2019
Réponse de General Manager le 16 févr. 2020
Dear Guest,
Greetings from The Grand Ambassador, Phagwara!
Guest feedback is of utmost significance as it helps us understand which aspects of our hospitality require improvement. We are truly disheartened to hear about your concern regarding hospitality and services. Your feedback has been duly noted and will be shared with the concerned department for requisite amendments. We assure you that this is a rare episode at our hotel.
We hope you would give us another opportunity to host you again with improved services and facilities.
Best Regards
General Manager,
10/10 Excellent
Voyageur vérifié
16 mai 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 7 nuits en mai 2019
Réponse de General Manager le 16 févr. 2020
Dear Guest,
Greetings from The Grand Ambassador, Phagwara!
Thank you for writing such a positive feedback on this esteemed travel forum. We are delighted to know that you had such a tremendous experience with us. It pleases us to know that you liked the location and amenities of the hotel. We have shared your lovely feedback with our team members and it has been received with much gratitude.
It was an honor to have served you, hope to welcome you back for another remarkable experience.
Best Regards,
General Manager
8/10 Bien
Voyageur vérifié
17 avr. 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 9 nuits en avril 2019
Réponse de General Manager le 16 févr. 2020
Dear Guest,
Greetings from The Grand Ambassador, Phagwara!
Thank you for writing such a positive feedback on this esteemed travel forum. We are delighted to know that you had such a tremendous experience with us. It pleases us to know that you liked the location and amenities of the hotel. We have shared your lovely feedback with our team members and it has been received with much gratitude.
It was an honor to have served you, hope to welcome you back for another remarkable experience.
Best Regards,
General Manager
6/10 Satisfaisant
Ranbir, Wolverhampton
13 avr. 2019
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Les points faibles : Personnel et service
Inexperienced staff, do not listen.
Ranbir
Séjour de 5 nuits en avril 2019
Réponse de General Manager le 16 févr. 2020
Dear Guest,
Greetings from The Grand Ambassador, Phagwara!
Guest feedback is of utmost significance as it helps us understand which aspects of our hospitality require improvement. We are truly disheartened to hear about your concern regarding hospitality and services. Your feedback has been duly noted and will be shared with the concerned department for requisite amendments. We assure you that this is a rare episode at our hotel.
We hope you would give us another opportunity to host you again with improved services and facilities.
Best Regards
General Manager,
10/10 Excellent
Santosh
3 mars 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Santosh
Séjour de 17 nuits en février 2019
Réponse de General Manager le 16 févr. 2020
DDear Guest,
Greetings from The Grand Ambassador, Phagwara!
Thank you for writing such a positive feedback on this esteemed travel forum. We are delighted to know that you had such a tremendous experience with us. It pleases us to know that you liked the location and amenities of the hotel. We have shared your lovely feedback with our team members and it has been received with much gratitude.
It was an honor to have served you, hope to welcome you back for another remarkable experience.
Best Regards,
General Manager
2/10 Horrible
Voyageur vérifié
26 févr. 2019
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Watch out for extra charges
Voyageur vérifié
Séjour de 4 nuits en février 2019
Réponse de General Manager le 16 févr. 2020
Dear Guest,
Greetings from The Grand Ambassador, Phagwara!
Guest feedback is of utmost significance as it helps us understand which aspects of our hospitality require improvement. We are truly disheartened to hear about your concern regarding hospitality and services. Your feedback has been duly noted and will be shared with the concerned department for requisite amendments. We assure you that this is a rare episode at our hotel.
We hope you would give us another opportunity to host you again with improved services and facilities.
Best Regards
General Manager,
10/10 Excellent
Voyageur vérifié
Voyage en famille avec de jeunes enfants
2 févr. 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 3 nuits en janvier 2019
Réponse de Manager le 3 mars 2019
Dear Guest, Warm Greetings from Hotel The Grand Ambassador, Thank you so much for your recent stay giving us the perfect rating. We are delighted to note that you appreciated our Hotel interiors. Compliments like these motivate us to strive for more and also helps us to constantly improve ourselves.Moreover, we will improve our front office service so you get best service in future. Once again, thank you so much for recommending our hotel to others appreciating our associates. Looking forward to welcoming you back soon.
10/10 Excellent
Mira
7 janv. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Mira
Séjour de 5 nuits en janvier 2019
Réponse de Hotel Manager le 30 janv. 2019
Dear Guest, Warm Greetings from Hotel The Grand Ambassador, Thank you so much for your recent stay giving us the perfect rating. We are delighted to note that you appreciated our associates services availed by you at the hotel during your visit. Compliments like these motivate us to strive for more and also helps us to constantly improve ourselves. Once again, thank you so much for recommending our hotel to others appreciating our associates. Looking forward to welcoming you back soon.