Avis sur The Cabbana Resort & Spa
The Cabbana Resort & Spa
NH-1 Jalandhar - Ludhiana Highway, Jalandhar, Phagwara, Punjab
Avis
7,4
Bien
8,0/10
Propreté
7,8/10
Personnel et service
6,4/10
Équipements
7,6/10
Infrastructures et conditions de l’hébergement
5,0/10
Écoresponsabilité
Avis
8 mai 2024
Les points forts : Propreté et personnel et service
Séjour de 2 nuits en avril 2024
10/10 Excellent
Gurpal
2 avr. 2024
Les points forts : Équipements
Gurpal
Séjour de 8 nuits en mars 2024
8/10 Bien
kelly
21 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
kelly
Séjour de 2 nuits en mars 2024
6/10 Satisfaisant
Surinder
Voyage en couple
7 mars 2024
Les points forts : Propreté
Les points faibles : Infrastructures et conditions de l’hébergement
Surinder
Séjour de 1 nuit en mars 2024
6/10 Satisfaisant
RAJINDER KUMAR
4 mars 2024
RAJINDER KUMAR
Séjour de 2 nuits en mars 2024
10/10 Excellent
Rajdeep
26 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Rajdeep
Séjour de 2 nuits en février 2024
2/10 Horrible
Mandeep
Voyage en famille
12 déc. 2023
Les points faibles : Propreté, personnel et service, équipements
Mandeep
Séjour de 1 nuit en décembre 2023
Réponse de Radhika le 13 déc. 2023
Dear Guest,Namaskar!It was a pleasure having you stay with us at The Cabana Resort & Spa. We appreciate the time taken to write this review.As guest was not given the proper ID at the time of check- in. He was given the only international Passport not given along with visa he said to the staff he will provide later or at the time of check-out but he did not. He was drank as well at the time of checkout he was denning to give the Visa and abused the staff as wellYours sincerely,RadhikaFront of Executive- The Cabbana Resort & Spa- Phagwara
10/10 Excellent
Manvir
23 nov. 2023
Manvir
Séjour de 1 nuit en novembre 2023
Réponse de Radhika le 13 déc. 2023
Dear Guest,Namaskar!It was a pleasure having you stay with us at The Cabana Resort & Spa. We appreciate the time taken to write this review.We look forward to see you again stay with us Yours sincerely,RadhikaFront of Executive- The Cabbana Resort & Spa- Phagwara
10/10 Excellent
Jatinder
5 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Jatinder
Séjour de 1 nuit en juillet 2023
8/10 Bien
Naresh
Voyage en couple
25 févr. 2023
Les points forts : Propreté
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Naresh
Séjour de 2 nuits en février 2023
2/10 Horrible
Infamous
Voyage en couple
27 janv. 2023
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Infamous
Séjour de 2 nuits en janvier 2023
2/10 Horrible
Gurpreet
11 août 2022
Gurpreet
Séjour de 2 nuits en août 2022
2/10 Horrible
Amit
Voyage en groupe
27 juin 2022
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Amit
Séjour de 1 nuit en juin 2022
2/10 Horrible
SUKHJINDER
24 avr. 2022
Les points forts : Personnel et service
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
SUKHJINDER
Séjour de 2 nuits en avril 2022
10/10 Excellent
Amit
Voyage en groupe
10 janv. 2022
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Amit
Séjour de 1 nuit en janvier 2022
10/10 Excellent
Voyageur vérifié
21 mars 2020
Voyageur vérifié
Séjour de 1 nuit en mars 2020
10/10 Excellent
Harjot, Vancouver
Voyage en famille
12 févr. 2020
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Harjot
Séjour de 1 nuit en février 2020
6/10 Satisfaisant
Voyageur vérifié
Voyage en famille
16 oct. 2019
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 2 nuits en octobre 2019
6/10 Satisfaisant
sk
5 juin 2019
Les points forts : Propreté et confort de la chambre
Beautiful but needs to improve
sk
Séjour de 9 nuits en mai 2019
Réponse de AKARSH le 12 juil. 2019
Dear Valued Guest, Greetings from The Cabbana Resorts and Spa!!! Thank you for sharing your valuable feedback on this forum! We observed with regret that you were not entirely satisfied with the services, your concern for electric sockets and communication gap in spa/salon & restaurant has been noted and conveyed to the concern authorities so that corrective measures can be taken on the same. It is our constant endeavour to provide you and your family with a complete family memorable holiday experience and your valuable feedback will certainly help in improving our services further. We'll look forward to welcome you again at The Cabbana Resort and Spa
8/10 Bien
ria
3 juin 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
ria
Séjour de 1 nuit en juin 2019
10/10 Excellent
AJIT
18 avr. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Brilliant stay
AJIT
Séjour de 1 nuit en avril 2019
Réponse de kirpa Rao le 27 mai 2019
Dear Valued Guest,
It was a pleasure having you with us. I wish to express my sincere gratitude for the wonderful feedback you have offered for the hotel ambiance and heartfelt hospitality.
Thank you for appreciating Hotel Staff that ensured you have a truly memorable experience. We pride ourselves in delivering warm, intuitive and genuine service for all our guests - it is such a delight to know that you were impressed with our service delivery.
Values that drive our organization and our behavior include care for our guests and placing our guests first, before ourselves and the organization. This will motivate all our team members to continue to excel in providing unforgettable experiences to our guests.
At Cabbana Resort, we are committed to exceeding our guests' expectations through unremitting dedication to perfection in every aspect of service. It is feedback such as yours that helps us continue, unwavering towards our goal of perfection in everything we do.
Many thanks again for taking the time to write the review. We look forward to welcome you back on your next visit to Phagwara.
Warm regards,
Kirpa Rao
10/10 Excellent
AJIT
12 avr. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
AJIT
Séjour de 1 nuit en avril 2019
Réponse de Kirpa Rao le 27 mai 2019
Dear Valued Guest,
It was a pleasure having you with us. I wish to express my sincere gratitude for the wonderful feedback you have offered for the hotel ambiance and heartfelt hospitality.
Thank you for appreciating Hotel Staff that ensured you have a truly memorable experience. We pride ourselves in delivering warm, intuitive and genuine service for all our guests - it is such a delight to know that you were impressed with our service delivery.
Values that drive our organization and our behavior include care for our guests and placing our guests first, before ourselves and the organization. This will motivate all our team members to continue to excel in providing unforgettable experiences to our guests.
At Cabbana Resort, we are committed to exceeding our guests' expectations through unremitting dedication to perfection in every aspect of service. It is feedback such as yours that helps us continue, unwavering towards our goal of perfection in everything we do.
Many thanks again for taking the time to write the review. We look forward to welcome you back on your next visit to Phagwara.
Warm regards,
Kirpa Rao
4/10 Médiocre
Daljit
30 mars 2019
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Daljit
Séjour de 5 nuits en mars 2019
6/10 Satisfaisant
Voyageur vérifié
Voyage en couple
8 mars 2019
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Voyageur vérifié
Séjour de 3 nuits en mars 2019
8/10 Bien
Voyageur vérifié
5 mars 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 1 nuit en février 2019
6/10 Satisfaisant
Kamal, Weston, FL
23 oct. 2018
Les points forts : Personnel et service
Kamal
Séjour de 5 nuits en octobre 2018
8/10 Bien
Kumar, delhi
26 avr. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good Property, Very good service.
Kumar
Réponse de Manish le 25 mai 2018
Dear Mr. Kumar,
Greetings from The Cabbana Resorts & Spa! Thank you for your encouraging feedback based on your recent stay with us. Your positive comment strengthens the effort of our team and helps to provide authentic hospitality to all our guests. Once again Thank you for your support and we look forward to welcoming you again.
2/10 Horrible
Harman
2 mars 2018
Les points faibles : Personnel et service
Harman
Séjour de 3 nuits en février 2018
6/10 Satisfaisant
J, west midlands uk
25 févr. 2018
Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Les points faibles : Propreté
Nice hotel with lush green fields and trees around
J
Séjour de 2 nuits en février 2018
Réponse de Kirpa Rao le 18 août 2018
Dear Valued Guest, Greetings from The Cabbana Resorts and Spa!!! Thank you for sharing your valuable feedback on this forum! We observed with regret that you were not entirely satisfied with the services, your concern for repair work and room light have been noted and conveyed to the concern authorities so that corrective measures can be taken on the same. It is our constant endeavour to provide you and your family with a complete family memorable holiday experience and your valuable feedback will certainly help in improving our services further. We'll look forward to welcome you again at The Cabbana Resort and Spa
10/10 Excellent
Gurmit, UK
11 mars 2017
Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
great location nice and quite
Gurmit
Réponse de Chirag Tandon le 14 mars 2017
Dear Valued Guest, Greetings from The Cabbana Resorts and Spa!!! Thank you for sharing your valuable feedback on this forum! We are glad to know that you had good experience with us and we could impress you with our services as well as amenities. Your commendations about our hotel, staff and food have been conveyed to our associates and they are motivated to keep doing their best. Also your concern for delay in breakfast has been noted and conveyed to concern authorities to take corrective measures on the same. We'll look forward to welcome you again at The Cabbana Resort and Spa.
10/10 Excellent
John & Liz, UK
27 févr. 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Lovely hotel with pleasant staff
John & Liz
Réponse de Chirag Tandon le 6 mars 2017
Dear Valued Guest,
Greetings from The Cabbana Resorts and Spa!!!
Thank you for sharing your valuable feedback on this forum! We are glad to know that you had good experience with us and we could impress you with our services as well as amenities. Your commendations about our staff and room have been conveyed to our associates and they are motivated to keep doing their best.
Also your concern for delay in breakfast has been noted and conveyed to concern authorities to take corrective measures on the same.
We'll look forward to welcome you again at The Cabbana Resort and Spa.
6/10 Satisfaisant
Gurv, London
27 févr. 2017
Les points faibles : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Definitely not a 5* hotel
Gurv
Réponse de Chirag Tandon le 6 mars 2017
Dear Valued Guest,
Greetings from The Cabbana Resorts and Spa!!!
Thank you for sharing your valuable feedback on this forum! We observed with regret that you were not entirely satisfied with the services, your concern for swimming pool and hot water have been noted and conveyed to the concern authorities so that corrective measures can be taken on the same.
It is our constant endeavour to provide you and your family with a complete family memorable holiday experience and your valuable feedback will certainly help in improving our services further.
We'll look forward to welcome you again at The Cabbana Resort and Spa
8/10 Bien
Sukhjinderjit
12 nov. 2016
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Clean and comfortable hotel
Sukhjinderjit
Dear Valued Guest,
Greetings from The Cabbana Resorts and Spa!!!
Thank you for sharing your valuable feedback on this forum! We are glad to know that you had good experience with us and we could impress you with our services as well as amenities. Your commendations about our restaurant and room have been conveyed to our associates and they are motivated to keep doing their best. We'll look forward to welcome you again at The Cabbana Resort and Spa.
8/10 Bien
Voyageur vérifié
16 avr. 2016
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Réponse de Kirpa Rao le 18 août 2018
Dear Valued Guest, Greetings from The Cabbana Resorts & Spa! Thank you for your encouraging feedback based on your recent stay with us. Your positive comment strengthens the effort of our team and helps to provide authentic hospitality to all our guests. Once again Thank you for your support and we look forward to welcoming you again.
8/10 Bien
Stephen, Bham uk
5 avr. 2016
Les points forts : Personnel et service
Stephen
Dear Valued Guest,
Greetings from The Cabbana Resorts and Spa!!!
Thank you for sharing your valuable feedback on this forum! We are glad to know that you had good experience with us and we could impress you with our services as well as amenities. Your commendations about our staff and room have been conveyed to our associates and they are motivated to keep doing their best. Also your concern for Wi-Fi has been noted and conveyed to concern authorities to take corrective measures on the same. We'll look forward to welcome you again at The Cabbana Resort and Spa.
6/10 Satisfaisant
Kaz, Vancouver, Canada
22 févr. 2016
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Nice Hotel in Phagwara
Kaz
Réponse de Kirpa Rao le 18 août 2018
Dear Valued Guest,
Greetings from The Cabbana Resorts and Spa!!!
We thank you for your constructive feedback. To know what guests feel and say about our service and property is crucial for the constant effort to maintain and further improve services and standards.
We have taken note of your comment with regards to shortfalls in service and I have personally shared your feedback with our team. I can assure you that your experience was certainly not reflective of our usual standards. Let me assure you that it is our constant endeavor to provide the best of services to our guests and ensure that every guest of the hotel is treated with utmost professional care and hospitality.
Though we cannot change that has transpired, but I can certainly like to request you to please visit us again so that we can get another opportunity to serve you and ensure that you get the exact experience that The Cabbana Resorts and Spa promises.
Looking forward to your continued patronage and assuring you of our best attention and services at all times.
6/10 Satisfaisant
Voyageur vérifié
1 févr. 2016
Les points forts : Propreté et confort de la chambre
poor
Voyageur vérifié
Réponse de Kirpa Rao le 18 août 2018
Dear Valued Guest,
Greetings from The Cabbana Resorts and Spa!!!
We thank you for your constructive feedback. To know what guests feel and say about our service and property is crucial for the constant effort to maintain and further improve services and standards.
We have taken note of your comment with regards to shortfalls in service and I have personally shared your feedback with our team. I can assure you that your experience was certainly not reflective of our usual standards. Let me assure you that it is our constant endeavor to provide the best of services to our guests and ensure that every guest of the hotel is treated with utmost professional care and hospitality.
Though we cannot change that has transpired, but I can certainly like to request you to please visit us again so that we can get another opportunity to serve you and ensure that you get the exact experience that The Cabbana Resorts and Spa promises.
Looking forward to your continued patronage and assuring you of our best attention and services at all times.
10/10 Excellent
Voyageur vérifié
23 janv. 2016
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Pubjab visit
Voyageur vérifié
10/10 Excellent
tonnia, england
19 janv. 2016
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very good hotel
tonnia
8/10 Bien
Gurvinder, Uk
18 janv. 2016
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great Punjab location
Gurvinder
8/10 Bien
Bobby, London
13 déc. 2015
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Decent staff and good facilities
Bobby
2/10 Horrible
Voyageur vérifié
10 déc. 2015
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
8/10 Bien
J, U K
10 déc. 2015
Les points forts : Propreté et confort de la chambre
Nice and enjoyable hotel
J
6/10 Satisfaisant
Harbinder, United Kingdom
24 nov. 2015
Les points forts : Personnel et service
Missed my MOM's Paranrhas.
Harbinder
8/10 Bien
SmileyMin, London, UK
19 nov. 2015
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Remote, tranquil & restful
SmileyMin
8/10 Bien
Voyageur vérifié
12 nov. 2015
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Voyageur vérifié
2/10 Horrible
prab, maan
4 août 2015
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Worst cleaned room
prab
6/10 Satisfaisant
Sukhveer
8 avr. 2015
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Sukhveer
10/10 Excellent
Harj, UK
13 mars 2015
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Would stay here again if I visit Phagwara
Harj
10/10 Excellent
Amar, LOndon
12 mars 2015
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre