Avis sur Crowne Plaza Perth, an IHG Hotel
Crowne Plaza Perth, an IHG Hotel
54 Terrace Road, East Perth, WA
Avis
8,6
Excellent
8,8/10
Propreté
9,0/10
Personnel et service
8,2/10
Équipements
8,2/10
Infrastructures et conditions de l’hébergement
8,0/10
Écoresponsabilité
Avis
Voyage en famille
2 mars 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 3 nuits en février 2023
Réponse de Crowne Plaza Team le 5 mars 2023
Dear Guest, Thank you for taking the time to tell us about your experience at Crowne Plaza PERTH. We were glad that you enjoyed your stay with us. We are looking forward to your return visit. Thank you.
8/10 Bien
Voyageur vérifié
14 mars 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 1 nuit en mars 2020
Réponse de Crowne Plaza Perth Team le 18 mars 2020
Thank you for your review!
kind regards
10/10 Excellent
frederic
20 juil. 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
frederic
Séjour de 2 nuits en juillet 2017
10/10 Excellent
Neil
Voyage en famille
20 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Neil
Séjour de 1 nuit en mai 2024
Réponse de Tony le 20 mai 2024
Thanks for taking the time to review Neil. Glad to hear you enjoyed your stay.
8/10 Bien
Russell
Voyage en groupe
15 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Russell
Séjour de 2 nuits en avril 2024
Réponse de Tony le 15 avr. 2024
Thanks for taking the time to review Russell and note your comments on the fridge.Very pleased to hear you enjoyed your stay.
10/10 Excellent
William
Voyage en famille
6 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
William
Séjour de 9 nuits en mars 2024
Réponse de Tony le 8 avr. 2024
Thank you William, glad you enjoyed it.
10/10 Excellent
Scott, Plymouth
Voyage en couple
26 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Scott
Séjour de 3 nuits en mars 2024
Réponse de Tony le 27 mars 2024
Hi ScottThank you for the fantastic review and I am very pleased to hear we were able to extend member benefits to you.Look forward to seeing you again.
8/10 Bien
Jules
25 mars 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Jules
Séjour de 2 nuits en mars 2024
Réponse de Tony le 27 mars 2024
Thanks for the review Jules
10/10 Excellent
kara
Voyage en couple
17 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
kara
Séjour de 1 nuit en mars 2024
Réponse de Tony le 27 mars 2024
Thanks for the wonderful review Kara, look forward to seeing you agian.
8/10 Bien
Tim
10 mars 2024
Tim
Séjour de 3 nuits en mars 2024
Réponse de Tony le 8 avr. 2024
Thanks Tim
8/10 Bien
Hamdan
8 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Hamdan
Séjour de 2 nuits en mars 2024
Réponse de Tony le 27 mars 2024
Thanks for the review Hamdan
6/10 Satisfaisant
Sheilla Punza
7 mars 2024
Les points forts : Infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service et équipements
Sheilla Punza
Séjour de 9 nuits en février 2024
Réponse de Tony le 27 mars 2024
Thank you Sheilla Punza for your feedback and my apologies that we did not meet your expectations on this occasion.
6/10 Satisfaisant
Clyde
29 févr. 2024
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Clyde
Séjour de 1 nuit en février 2024
Réponse de Tony le 6 mars 2024
Dear Clyde, thank you for your feedback and my apologies we have not met your expectations on this occasion. I am following up your feedback with the relevant departments.Thank you again for your feedback; we hope to see you again.With bestTony
8/10 Bien
Dean
Voyage en couple
18 févr. 2024
Les points forts : Propreté et personnel et service
Dean
Séjour de 1 nuit en février 2024
Réponse de AO le 23 févr. 2024
Hi Dean, Thank you for choosing to stay with us. We are delighted you enjoyed your stay and look forward to having you stay with us again soon. Regards,
4/10 Médiocre
Craig
Voyage d’affaires, Voyage en couple
18 févr. 2024
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Craig
Séjour de 1 nuit en février 2024
Réponse de AO le 23 févr. 2024
Hi Craig, Thank you for choosing to stay with us. We apologise that your stay did not meet your expectations. Your feedback is very important to us. If you would like to share more on how you think we can improve, please do email to cpp.reservations@ihg.comRegards,
10/10 Excellent
Adam
11 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Adam
Séjour de 2 nuits en février 2024
Réponse de AO le 13 févr. 2024
Hi Adam, Thank you for choosing to stay with us. We are so glad you enjoyed your stay and look forward to welcoming you back again sometime soon.Regards,
8/10 Bien
Bruce
Voyage en couple
25 janv. 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Bruce
Séjour de 3 nuits en janvier 2024
Réponse de AO le 29 janv. 2024
Hi Bruce, Thank you for choosing to stay with us. We are delighted you enjoyed your stay and look forward to having you stay with us again soon.
10/10 Excellent
Brendan
24 janv. 2024
Brendan
Séjour de 4 nuits en janvier 2024
Réponse de Tony le 27 mars 2024
Thank you Brendan, glad to hear that.
8/10 Bien
Bianca
Voyage en couple
22 janv. 2024
Les points forts : Propreté, personnel et service, équipements
Bianca
Séjour de 5 nuits en janvier 2024
Réponse de Amanda, Director of Sales le 24 janv. 2024
Hi Bianca, Thank you for choosing to stay with us. We understand your frustration about the pool being closed for maintenance and truly apologize for it. As we take our maintenance and safety seriously, this pool closure was an unscheduled maintenance. Happy to offer you a token of appreciation should you decide to come back in the near future. Please do email me directly at amanda.ooi@ihg.com. The glass on our pool deck was all approved by the City of Perth prior to construction but we understand that the requirements might have been updated since then. Rest assured that we are in compliance as we have City of Perth over to inspect the whole pool area on a monthly basis. Regards,
8/10 Bien
Sandra
Voyage en couple
21 janv. 2024
Les points forts : Propreté, personnel et service, équipements
Sandra
Séjour de 4 nuits en janvier 2024
Réponse de Amanda le 24 janv. 2024
Hi Sandra, Thank you for choosing to stay with us and for your honest feedback. We are glad you enjoyed your stay with us. We also thank you for the patience regarding our pool closure. As we take the safety of our guests seriously, it was an unscheduled last minute closure to ensure that the pool is in the best condition for our guests. Regards,
4/10 Médiocre
Jacqui
Voyage en famille
19 janv. 2024
Les points forts : Équipements
Les points faibles : Propreté et personnel et service
Jacqui
Séjour de 2 nuits en janvier 2024
Réponse de Amanda le 24 janv. 2024
Hi Jacqui, Thank you for choosing to stay with us and for your honest feedback. We apologize about your wifi connectivity and room service experience. That is not our usual standards. Rest assured we take your feedback seriously and have shared them with our restaurant and maintenance team for further improvement. Regards,
8/10 Bien
Winston
Voyage en famille
16 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Winston
Séjour de 5 nuits en janvier 2024
Réponse de AO le 24 janv. 2024
Thank you for your feedback Winston. We look forward to having you stay with us again.
8/10 Bien
Vivian
Voyage en famille
15 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
A comfortable mid-scale family-friendly hotel
Vivian
Séjour de 3 nuits en janvier 2024
Réponse de AO le 24 janv. 2024
Thank you for the positive feedback Vivian. We look forward to having you stay with us again.
10/10 Excellent
michelle
Voyage en famille
13 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
michelle
Séjour de 1 nuit en janvier 2024
Réponse de Crowne Plaza Perth team le 24 janv. 2024
Thank you for choosing to stay with us Michelle. We look forward to having you stay with us again.
10/10 Excellent
Kerry
Voyage en famille
10 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Kerry
Séjour de 3 nuits en janvier 2024
Réponse de AO le 24 janv. 2024
Thank you for your wonderful feedback Kerry. We look forward to having you stay with us again.
8/10 Bien
Charles
Voyage en famille
8 janv. 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Charles
Séjour de 3 nuits en janvier 2024
Réponse de AO le 24 janv. 2024
Hi Charles, Thank you for choosing to stay with us. We are glad you enjoyed your stay. We also want to thank you on your feedback regarding happy hour and your dinner experience. We take your feedback seriously and have shared it with our restaurant team for further trainings for improvements.
8/10 Bien
Ying
4 janv. 2024
Les points forts : Propreté, personnel et service, confort de la chambre
Effective
Ying
Séjour de 4 nuits en décembre 2023
Réponse de Crowne Plaza Perth team le 24 janv. 2024
Hi Ying, Thank you for choosing to stay with us and for your positive feedback. We look forward to having you stay with us again soon.Regards,
8/10 Bien
Gordon
2 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Gordon
Séjour de 1 nuit en janvier 2024
Réponse de AO le 24 janv. 2024
Hi Gordon, Thank you for choosing to stay with us. We are so glad you enjoyed your stay and look forward to welcoming you again in the near future. Regards,
4/10 Médiocre
Amil
1 janv. 2024
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Amil
Séjour de 8 nuits en décembre 2023
Réponse de AO le 24 janv. 2024
Hi Amil, Thank you for staying with us and for your feedback. We apologize for your experience with our staff members as this is not our usual standards. We will investigate to ensure that our standard are upheld and provide staff training if necessary.Regards,
10/10 Excellent
William
29 déc. 2023
Les points forts : Propreté et personnel et service
William
Séjour de 1 nuit en décembre 2023
Réponse de AO le 29 janv. 2024
Hi William, Thank you for choosing to stay with us. We are delighted you enjoyed your stay and look forward to having you stay with us again soon.
2/10 Horrible
Michael
28 déc. 2023
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Michael
Séjour de 1 nuit en décembre 2023
Réponse de AO le 29 janv. 2024
Hi Michael, You have booked on a Book Early & Save rates which is pay upon booking confirmation and non-refundable. May i suggest you book the "Free Cancellation" rate for future to be able to make booking adjustments.
6/10 Satisfaisant
janet
Voyage en groupe
28 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
janet
Séjour de 2 nuits en décembre 2023
Réponse de AO le 29 janv. 2024
Hi Janet,Thank you for choosing to stay with us and for sharing your dining experience so that we can continuously improve our service. Aside from that, we are so glad you enjoyed your stay with us and look forward to having you back soon.
8/10 Bien
Chris
20 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Chris
Séjour de 1 nuit en décembre 2023
Réponse de Crowne Plaza Perth Team le 24 déc. 2023
Dear Chris,Thank you for you rating!Kind regards,Crowne Plaza Perth Team
10/10 Excellent
Andrea D
16 déc. 2023
Andrea D
Séjour de 1 nuit en décembre 2023
Réponse de AO le 29 janv. 2024
Hi Andrea, Thank you for choosing to stay with us. We are delighted you enjoyed your stay and look forward to having you stay with us again soon.
8/10 Bien
Deb
Voyage en couple
11 déc. 2023
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Deb
Séjour de 2 nuits en décembre 2023
Réponse de HS le 13 déc. 2023
Dear Guest, Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you enjoyed your stay and that our staff, pool, and the view left a positive impression on you.It's heartwarming to know that you found our team lovely and that you were able to relax by the pool while enjoying the beautiful surroundings. We're also pleased that you appreciated the room and the great view it offered.Your feedback encourages and motivates us to continue delivering excellent service and memorable experiences. We look forward to welcoming you back on your next visit, and please don't hesitate to let us know if there's anything specific we can do to make your next stay even more enjoyable.Thank you again for choosing us, and we appreciate your kind words.Regards, Guest Relation Manager
10/10 Excellent
Voyageur vérifié
22 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 1 nuit en novembre 2023
Réponse de Crowne Plaza Perth Team le 22 nov. 2023
Dear Anonymous,Thank you for staying with Crowne Plaza Perth! We are contented to read that you enjoyed your stay with us. We do appreciate your feedback and we have pool umbrellas available at our pool deck for guest to use. We hope to welcome you back in the near future!Kind regards,Crowne Plaza Perth Team
8/10 Bien
Lynda Mary
19 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Lynda Mary
Séjour de 2 nuits en novembre 2023
Réponse de Crowne Plaza Perth Team le 19 nov. 2023
Dear Lynda Mary,Thank you for your positive comments! We are glad you enjoyed your stay, we hope to welcome you again in the near future!Kind regards,Crowne Plaza Perth Team
2/10 Horrible
peter
13 nov. 2023
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
peter
Séjour de 1 nuit en novembre 2023
Réponse de Crowne Plaza Perth Team le 13 nov. 2023
Dear peter,Your reservation is booked under a prepaid rate instead of flexible rate. You may refer to the terms and conditions on your reservation regarding policy for change of date request. If you require further assistance, please do not hesitate to contact us via the messaging system on Wotif / Expedia. Thank you.Kind regards,Crowne Plaza Perth Team
8/10 Bien
Andrew
Voyage en couple
5 nov. 2023
Les points forts : Propreté, personnel et service, équipements
Andrew
Séjour de 3 nuits en novembre 2023
Réponse de Reception Team le 8 nov. 2023
Dear Guest, Thank you for taking the time to tell us about your experience at Crowne Plaza PERTH.We were glad that you enjoyed your stay with us. We are looking forward to your return visit.Again, thank you for choosing Crowne Plaza.Sincerely,Crowne Plaza Team.
8/10 Bien
Corey
Voyage en groupe
5 nov. 2023
Corey
Séjour de 1 nuit en novembre 2023
Réponse de Reception Team le 8 nov. 2023
Dear Guest, Thank you for taking the time to tell us about your experience at Crowne Plaza PERTH.We were glad that you enjoyed your stay with us. We are looking forward to your return visit.Again, thank you for choosing Crowne Plaza.Sincerely,Crowne Plaza Team.
10/10 Excellent
Penny
Voyage en groupe
1 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Penny
Séjour de 1 nuit en octobre 2023
Réponse de Reception Team le 8 nov. 2023
Dear Guest, Thank you for taking the time to tell us about your experience at Crowne Plaza PERTH.We were glad that you enjoyed your stay with us. We are looking forward to your return visit.Again, thank you for choosing Crowne Plaza.Sincerely,Crowne Plaza Team.
10/10 Excellent
Elizabeth
Voyage en couple
30 oct. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Elizabeth
Séjour de 9 nuits en octobre 2023
Réponse de Crowne Plaza Perth Team le 1 nov. 2023
Dear Elizabeth ,Thank you for taking the time to share your thoughts about your recent stay at our hotel. We're thrilled to hear that you found your experience enjoyable and comfortable.It's wonderful to know that you found our accommodations to be clean and comfortable and that our staff was friendly and helpful. Providing a welcoming and accommodating atmosphere for our guests is a top priority, and your feedback confirms that we're on the right track.We're delighted to hear that your room met your expectations in terms of its size and amenities. We aim to ensure that our guests have a relaxing and spacious environment to unwind.Thank you for choosing to stay with us, and we look forward to welcoming you back for another pleasant stay in the future. If you have any specific requests or preferences for your next visit, please do not hesitate to reach out to our team. Your satisfaction is our priority.Warm regards,Crown Plaza Perth Team.
10/10 Excellent
david
Voyage en couple
28 oct. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
david
Séjour de 3 nuits en octobre 2023
Réponse de Crowne Plaza Perth Team le 1 nov. 2023
Dear David, Thank you for taking the time to share your thoughts about your recent stay at our hotel. We are delighted to hear that you found your experience with us "very comfortable" and convenient for your needs.Guest comfort and convenience are of the utmost importance to us, and we're thrilled that we could provide you with both during your stay. It's always our goal to ensure that our guests have a seamless and enjoyable experience.We appreciate your kind words and are pleased to have had the opportunity to host you. If your travels bring you back to our area, we look forward to welcoming you again and providing you with another excellent experience.Thank you for choosing our hotel, and please don't hesitate to contact us if you have any specific requests or preferences for your next visit. Your satisfaction is our top priority.Warm regards,Crown Plaza Perth Team
8/10 Bien
Voyageur vérifié
Voyage d’affaires
26 oct. 2023
Les points forts : Propreté, personnel et service, confort de la chambre
Clean but old
Voyageur vérifié
Séjour de 4 nuits en octobre 2023
Réponse de Crowne Plaza Perth Team le 1 nov. 2023
Dear Guest,Thank you for taking the time to share your feedback about your recent stay at our hotel. We genuinely appreciate your comments as they help us identify areas for improvement and ensure that future guests have a better experience.We apologize for the issues you encountered during your stay, particularly the internet coverage problems. Connectivity is crucial for our guests, and we're actively working to address this issue to provide a more reliable and efficient internet service.Regarding the condition of your room, we understand your concerns about it feeling old and having a musty smell at times. Your feedback is valuable, and we are committed to improving our accommodations. We will be exploring opportunities for room upgrades and makeovers to provide a more comfortable and inviting atmosphere.Your suggestion for providing bottled water is noted, and we will consider adding this amenity to enhance our guests' experience.We appreciate your positive comments about the hotel's location, its proximity to the CBD and the walkable distance to the free bus service. We value your input, and it helps us make necessary adjustments to better meet our guests' needs.We hope you will consider staying with us again in the future, as we are dedicated to enhancing our services and facilities. If you have any specific requests or if there's anything else we can do to make your next stay more enjoyable, please feel free to reach out to our guest relations team.Thank you for choosing us as your accommodation, and we look forward to the opportunity to host you again.Warm regards,Crown Plaza Perth Team.
4/10 Médiocre
S
24 oct. 2023
Les points forts : Propreté
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Noisy and no lift
S
Séjour de 2 nuits en octobre 2023
Réponse de Hemant Kumar le 25 oct. 2023
Dear Guest, Thank you for taking the time to share your feedback regarding your recent stay with us. We greatly value input from our guests, as it helps us improve our services and facilities.I'm genuinely sorry to hear about the issues you experienced during your stay. It's clear that the noise from the gym and the inconvenience of having only one working lift disrupted your stay. Please accept my apologies for any inconvenience this may have caused.We are committed to making necessary improvements to ensure our guests have a more enjoyable experience. We will look into ways to mitigate the noise issue from the gym, and we'll also address the lift situation to prevent such chaos in the future.We genuinely appreciate your feedback and hope you will consider giving us another opportunity to provide you with a more pleasant and comfortable stay in the future. If you do decide to return, please don't hesitate to reach out to us directly so that we can make special arrangements to enhance your stay.Thank you once again for sharing your experience, and we look forward to serving you better in the future.Warm regards,Guest relation manager, Hemant Kumar
4/10 Médiocre
JOHN
19 oct. 2023
Les points faibles : Personnel et service
JOHN
Séjour de 4 nuits en octobre 2023
Réponse de Crown Plaza Perth Team, le 20 oct. 2023
DearJohn,We appreciate you taking the time to share your feedback about your recent stay at our hotel. Your comments are valuable to us as they help us identify areas for improvement and recognize what we're doing well.We apologize for the inconvenience you experienced with the non-functioning lifts and the TV in your room. Technical issues can be frustrating, and we understand how they can impact your stay. Please be assured that we are taking steps to address and resolve these issues promptly.Your feedback regarding the service and cleanliness in our restaurant is also important to us. We are working diligently to maintain high standards in these areas, and your comments will assist us in improving our service quality and overall experience.We're pleased to hear that you found our hotel to be in a convenient location, and we appreciate your positive remarks about our reception and bar staff. Providing excellent customer service is a priority for us, and we're delighted to know that our team made a positive impression on you.Your feedback is appreciated, and we'll use it as an opportunity to enhance our services. We hope to have the chance to welcome you back in the future and provide you with an improved experience that reflects the quality we aim to deliver.Warm regards,Crown Plaza Perth Team,
2/10 Horrible
Anthony
13 oct. 2023
Anthony
Séjour de 3 nuits en octobre 2023
Réponse de Crowne Plaza Perth Team le 17 oct. 2023
Dear Anthony,Thank you for taking the time to leave a review of your recent stay with us on 2/10. We appreciate your feedback and value your input. Your opinion is important to us, and we use reviews like yours to continuously improve our services and provide the best possible experience for our guests.We are pleased to hear that you enjoyed your stay with us. It's always our goal to make our guests feel comfortable and well taken care of. If you have any specific suggestions or feedback on how we can further enhance your experience in the future, please do not hesitate to reach out to us.We hope to have the pleasure of welcoming you back in the near future. If you have any questions or if there's anything we can assist you with, please feel free to contact us. Thank you once again for choosing to stay with us.Regards, Crown Plaza Perth Team.
10/10 Excellent
Tim
9 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Tim
Séjour de 3 nuits en octobre 2023
Réponse de Crowne Plaza Perth Team le 10 oct. 2023
Dear Tim,Thank you for sharing your wonderful feedback with us! We are delighted to hear that you had such a positive experience during your stay with us.Our team takes great pride in providing friendly and helpful service, and we are thrilled that you felt well taken care of. We're also glad you enjoyed the amazing view and our convenient location. It's our goal to make our guests' visits memorable, and it sounds like we succeeded during your stay.We would be absolutely thrilled to welcome you back for another visit in the future. Please don't hesitate to reach out if you plan to return; we'll be here to ensure you have another fantastic stay.Thank you for choosing to stay with us, and we look forward to your next visit!Warm regards,Crown Plaza Perth Team
8/10 Bien
Kelli
Voyage en groupe, Voyage en couple
8 oct. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Kelli
Séjour de 2 nuits en octobre 2023
Réponse de Crowne Plaza Perth Team le 10 oct. 2023
Dear Kelli, Thank you for returning to stay with us for the second time and for taking the time to share your valuable feedback. We truly appreciate your loyalty and are delighted to hear that your overall experience was excellent.It's wonderful to know that most of our staff provided you with amazing service, and we apologize for the experienced at the bar. We will address this issue to ensure that all our team members are well-equipped to meet guest expectations. Your feedback helps us improve, and we thank you for bringing it to our attention.Parking can sometimes be a challenge, but we're glad you were able to find a spot. We appreciate your understanding in this matter.We're thrilled that you find our location fantastic, especially for events at Langley Park. It would be our pleasure to welcome you back for another stay in the future. If there is anything specific you would like us to improve or if you have any special requests for your next visit, please feel free to let us know.Thank you for your continued support, and we look forward to hosting you again soon.Warm regards,Crown Plaza Perth Team,
10/10 Excellent
Karen
7 oct. 2023
Karen
Séjour de 5 nuits en octobre 2023
Réponse de Reception Team le 8 nov. 2023
Dear Guest, Thank you for taking the time to tell us about your experience at Crowne Plaza PERTH.We were glad that you enjoyed your stay with us. We are looking forward to your return visit.Again, thank you for choosing Crowne Plaza.Sincerely,Crowne Plaza Team.