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Avis sur Super 8 by Wyndham Pennsville/Wilmington

2 out of 5
Super 8 by Wyndham Pennsville/Wilmington
413 N Broadway, Pennsville, NJ

Avis

6,8
Note des voyageurs de 10 (Excellent), d’après 272 avis sur 1003." "
Note des voyageurs de 8 (Bien), d’après 271 avis sur 1003." "
Note des voyageurs de 6 (Satisfaisant), d’après 151 avis sur 1003." "
Note des voyageurs de 4 (Médiocre), d’après 133 avis sur 1003." "
Note des voyageurs de 2 (Horrible), d’après 176 avis sur 1003." "

7,0/10

Propreté

7,0/10

Personnel et service

6,0/10

Équipements

6,8/10

Infrastructures et conditions de l’hébergement

6,2/10

Écoresponsabilité

Avis

8/10 Bien

Jean, Cowansville

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Perfect
Séjour de 1 nuit en avril 2024
Réponse de Front Desk le 29 avr. 2024
Hello Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodation. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.Sincerely,Super8

8/10 Bien

Raymond

Les points forts : Propreté et personnel et service
Ok pour un soir et reprendre la route demain tôt. Chambre propre douche des
Séjour de 1 nuit en décembre 2023
Réponse de Front Desk le 25 déc. 2023
Hello Raymond,Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodation. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.Sincerely,Super8

6/10 Satisfaisant

Junie

Voyage en couple
Les points forts : Équipements
No hot water on arrival . Problem solve. Not a breakfast , à Bag to go , a very small botte of water ( a cup) ans 2 chewy bars …… and thé bed . On métal plate that make noise guinguette up and down on the bed … very disturbing . For us , after à long distance drive , location was very good.walking distance for restaurants ….
Séjour de 1 nuit en septembre 2023
Réponse de Front Desk le 18 oct. 2023
Dear Junie,We are sorry for the poor customer service that you received. We assure you that we will do better in the future. We value our customers and appreciate your business. If there is anything that we can do to make your experience better, please do not hesitate to let us know. Thank you for your patience and understanding.Sincerely,Super8.

4/10 Médiocre

Iris

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bad experience
This hotel was not very clean. We had to change our room. For sure I won’t recommend this hotel. Everything is old , bed sheets had stains and bathroom is outdated with mold.
Séjour de 1 nuit en août 2023

8/10 Bien

Robert

Voyage en famille
Les points faibles : Infrastructures et conditions de l’hébergement
Pour une nuit seulement. Très humide dans la chambre, malgré la climatisation. Points très décevant, il n’y a pas de petit déjeuner. On vous offre un sac avec une petite bouteille d’eau, un paquet de biscuit (Oréo) et une mini barre de flacon d’avoine. Si vous êtes vraiment désespéré pour un café, alors il y a de l’eau à saveur de café. La réponse donner est, que c’est le gérant qui a décidé cela.
Séjour de 1 nuit en juillet 2023

2/10 Horrible

Éric

Voyage en couple
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Cet établissement correspond à ce qu’on appelle un hôtel miteux! Propreté douteuse, serviettes en nombre insuffisant et de surcroît elles étaient tachées. Le plancher graisseux. Le comble fut le « déjeuner continental » … un sac en papier brun avec un mini barre tendre, des biscuits Oreo et une microscopique bouteille d’eau. Le café servi pas buvable. Je ne laisse jamais de mauvaise évaluation mais jamais plus je ne retournerai. J’aurais mieux fait de dormir dans l’auto.

10/10 Excellent

STEPHANE

Séjour de 1 nuit en juin 2023

4/10 Médiocre

Stephane

Voyage en couple
Les points faibles : Propreté et personnel et service
Très déçu d’avoir payé 137 $ US ALORS QUE J’AURAIS PU PAYER 87$ US SUR PLACE. La personne a la réception me disait que le déjeuner était de 6am - 9am. Rendu au lendemain am, il nous dit que aucun déjeuner alors que décrit sur le site internet. Fausse représentation … certain de ne pas retourner au super 8 et j’attend une réponse de expédia!

4/10 Médiocre

Dina

Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Aunts in the bathroom. They advertise « breakfast included » but there was only a coffee thermos. Not recommended.
Séjour de 1 nuit en mars 2023
Réponse de Care.Super8 le 27 mars 2023
Dear Dina,I am writing to apologize for the issues that you experienced during your recent stay with us. We understand how frustrating it can be when things don't go according to plan, and we are truly sorry for any inconvenience that we may have caused.We are committed to providing our guests with a comfortable and enjoyable stay, and it is clear that we fell short of that goal during your visit. We want you to know that we are taking steps to address the issues that you raised, and we will do everything in our power to ensure that they do not happen again in the future.Please accept our sincere apologies for any inconvenience that you may have experienced, and know that we are working to make things right. We appreciate your patience and understanding, and we hope that you will give us another chance to serve you in the future.Sincerely,

8/10 Bien

Maxime

Séjour de 1 nuit en août 2022

8/10 Bien

sophie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Arrêt d une nuit
Endroit propre un petit sac contenant de l eau avec une pomme et biscuits comme déjeuner a cause de la covid avant il y avait un vrai déjeuner, chambre confortable bien dormi
Séjour de 1 nuit en août 2022

6/10 Satisfaisant

Frédéric

Les points forts : Équipements
Les points faibles : Propreté et personnel et service
Salle de bain en mauvais état et a l'air malpropre. Une couche de peinture dans la sdb aiderait grandement à l'appréciation.
Séjour de 1 nuit en juillet 2022
Réponse de joanna le 25 juil. 2022
Dear Frederic Thank you for taking the time to tell us about your experience at the Super 8 pennsville. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for not satisfied your needs I can assure you that corrective measures will be taken to ensure a similar situation does not occur in the future. At Super 8 , it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Super 8 the next time your travel plans require lodging. Very truly yours, super 8

4/10 Médiocre

Frederick

Voyage en famille
Les points faibles : Propreté
No free breakfast
Séjour de 1 nuit en juillet 2022
Réponse de JOANNA le 25 juil. 2022
Dear Frederick Thank you for taking the time to tell us about your experience at the Super 8 pennsville. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for not providing breakfast _ I can assure you that corrective measures will be taken to ensure a similar situation does not occur in the future. At Super 8 , it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Super 8 the next time your travel plans require lodging. Very truly yours, SUPER 8

8/10 Bien

Patrick

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juillet 2022

4/10 Médiocre

Benoit

Voyage en famille avec de jeunes enfants
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Sale, trop cher pour ce qu'on a eu
Séjour de 1 nuit en juin 2022
Réponse de JOANNA le 1 juil. 2022
Dear BENOIT Thank you for taking the time to tell us about your experience at the SUPER 8 PENNSVILLE NEW JERSEY . I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for YOU WERE NOT HAPPY WITH OUR SERVICES I can assure you that corrective measures will be taken to ensure a similar situation does not occur in the future. At SUPER 8 , it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at SUPER 8 the next time your travel plans require lodging. Very truly yours, SUPER 8 PENNSVILLE NEW JERSEY

6/10 Satisfaisant

denis

Les points faibles : Propreté
la proprete as un prix
les tapis sont tres sale depuis tres lonptemps....................................................................................le fauteuil dans la chambre est tellement sale que les 2 bras sont glace par la salete......................................................................................je verifie pour les pumaise de lits et en levant le couvre matelat et je tombe sur une grosse tache de lliquide corporel sur le couvre matelat...mais pas de trace de punaise..
Séjour de 1 nuit en mars 2020

8/10 Bien

jocelyn

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2019

8/10 Bien

Jean-Sébastien

Voyage en famille
Les points forts : Propreté, personnel et service, confort de la chambre
Belle vacances
Très beau séjours
Séjour de 1 nuit en octobre 2019

8/10 Bien

Patrick

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très bon accueil Hôtel correct Bon petit déjeuner
Séjour de 1 nuit en octobre 2019

10/10 Excellent

denis

Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
les tapis sont tres sale partout dans l hotel....
Séjour de 1 nuit en août 2019

6/10 Satisfaisant

denis

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Les points faibles : Personnel et service
Séjour de 1 nuit en juillet 2019

4/10 Médiocre

Simon, Ste-Julie

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
C'est malpropres (tache de sang dans le lit, cheveux dans la douche, cerne jaune sur le matelas et il y avait une grenouille morte dans le lobby même après avoir averti la réception. Le déjeuner était correct
Séjour de 1 nuit en juillet 2019

2/10 Horrible

Philippe

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Passez votre chemin et allez ailleurs
On nous a demander de payer 25$ pour arriver 1 heure avant, ce que nous n'avons pas fait. Nous avons attendu 1h avant de s'enregistrer alors que l’hôtel était vide... Je trouve cela très décevant et irrespectueux de la clientèle. Je passe 70 nuits dans des Hôtels par année et je n'ai JAMAIS eu à payer un extra pour arriver 1h avant. De plus, la chambre non fumeur puait la cigarette, le tapis ainsi que le chaise était sale et tachée. La douche avait de la moisissure sur les joints et il y avait de la poussière sur les meubles dans la chambre.
Séjour de 1 nuit en juin 2019

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great place quality/price! Beside a few hair in the bathtub, nothing else to say! Very clean!
Séjour de 1 nuit en mars 2019

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en août 2018

10/10 Excellent

Gaetan, St-Lin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très bien situé au abord de la I-295 Facile d’accès, très propre
Séjour de 1 nuit en août 2018
Réponse de Teresa le 14 août 2018
Gracias! Easy access to the highway is just one added plus of staying with us at Super 8 Pennsville!

8/10 Bien

cathy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très bien pour passer une nuit sur la route.
Séjour de 1 nuit en juillet 2018

10/10 Excellent

jocelyn

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juillet 2018

8/10 Bien

Claude

Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Hôtel correct a bon prix
Tout ce qu’il faut a tarif raisonnable. Seul bémol, propreté moyenne. Il y avait des déchets plutôt degueulasse sous les sacs de poubelles. Je voulais me faire une table de nuit avec l’une d’elles, j’ai changé d’idée... Autrement, c’etait Plutôt propre.
Séjour de 1 nuit en juillet 2018

8/10 Bien

diane

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juillet 2018

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Pratique
Près de l’autoroute.... et d’un restaurant pratique pour faire une étape d’un long trajet pour arriver à destination. Petit déjeuner très bien
Séjour de 1 nuit en juillet 2018
Réponse de Teresa le 20 juil. 2018
Convenience is key to super stays. We're glad you enjoyed your visit. Thank you for staying with us.

10/10 Excellent

Jay

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Awsome
It was fantastic! The staff was really helpful and even though I check-in in the middle of the night, the girl at the reception was smiling and really nice! If I have to return in the area, i'll definitely go back there! great location too! Also, it was my first time in the US and they made it really easier to come to this hotel, i was stressed to the new experience but i felt so well receive!
Séjour de 1 nuit en mai 2018

8/10 Bien

edmund

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
noisy fridg
Séjour de 1 nuit en avril 2024
Réponse de GM le 25 avr. 2024
Dear Edmund,Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Pennsville/Wilmington. I will share your comments with our team. Here at Super 8, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.SincerelySuper8 Pennsville

2/10 Horrible

Patti

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I went to check in at 3:50 and they canceled my room because my credit card would not work at 1:00 p.m. in the afternoon will check in isn't till 3:00 and no one called me just tell me that the credit card that was on file didn't work it wasn't my credit card to begin with. And then they said they were having a free continental breakfast on Xperia and there was nothing not even creamer for the one cup of coffee that was left it's nasty and on their website it said a free to go breakfast there was not even that there is no she on my bed and the receptionist told me when I went to ask her for another sheet she couldn't get in the room for a sheet and she didn't know what I did with the sheet cuz she knows the people put that on there she wanted to know why I didn't complain when I first checked in but unfortunately I didn't undo my bed to see there's no sheet on it before p.m. I think that they lied to Expedia and made themselves look better than they are and I'm very upset because I paid prices that I thought were not that cheap to get a better hotel and that they were not
Séjour de 2 nuits en avril 2024
Réponse de GM le 22 avr. 2024
Dear Patti,Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations.Every guest is required to provide a valid credit card to hold the reservation. On special events, we may authorize the card on file for one night rent after cancellation window has passed. However, the credit card on file failed. We tried calling you on the phone no provided on file, but it kept ringing and there was no way to leave a message. We do serve to go breakfast from 6am to 9 am only. Your feedback is very important to us. I appreciate the time you took to share your concerns.General ManagerSuper8 Pennsville

8/10 Bien

Daniel

Les points forts : Propreté et personnel et service
Sink was clogged, drained very slow. I was beside the stairway and the door closers need to be adjusted to keep the doors from slamming.they were used all night long
Séjour de 3 nuits en avril 2024
Réponse de GM le 22 avr. 2024
Dear Daniel,Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Pennsville/Wilmington. I am sorry to hear about the clogged sink and noisy doors; please allow me to express my sincerest apologies.Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. We appreciate the time you took to share your experience.Sincerely,Management at Super8 Pennsville

8/10 Bien

Susan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Averag.
Séjour de 1 nuit en avril 2024
Réponse de GM le 20 avr. 2024
Dear Susan,Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Pennsville/Wilmington. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Super 8 Management

8/10 Bien

Patrick

Voyage en groupe
The property did not have anything for breakfast. A piece of fruit or a danish would be nice.
Séjour de 1 nuit en avril 2024
Réponse de GM le 25 avr. 2024
Dear Patrick,Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Pennsville/Wilmington. I will share your comments with our team. Here at Super 8, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Super8 Pennsville

2/10 Horrible

Matthew

Les points forts : Infrastructures et conditions de l’hébergement
Les points faibles : Propreté et personnel et service
They say breakfast at 6 I checked out at 615 and breakfast wasn't ready
Séjour de 1 nuit en avril 2024
Réponse de GM le 18 avr. 2024
Dear Matthew, Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Super 8, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Management at Super 8 Pennsville/Wilmington.

2/10 Horrible

Michael

Voyage en couple
Les points forts : Propreté
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Location to the interstate and parking was good. Customer service started utterly unsatisfactorily over no wifi service from reception, but another employee tried to recover the telephonic and face-to-face missteps and do damage control, albeit unsuccessfully. The bed was defective and made a loud crashing noise every time I changed positions in the bed, thereby making it impossible to get a good night's sleep.
Séjour de 1 nuit en avril 2024
Réponse de Front Desk le 12 avr. 2024
Hello ,We are sorry for the poor customer service that you received. We assure you that we will do better in the future. We value our customers and appreciate your feedback. If there is anything that we can do to make your experience better, please do not hesitate to let us know. Thank you for your patience and understanding.Sincerely,Super8.

2/10 Horrible

Steven

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Not worth my money.
Séjour de 1 nuit en avril 2024
Réponse de Front Desk le 12 avr. 2024
Hello ,We are sorry for the poor customer service that you received. We assure you that we will do better in the future. We value our customers and appreciate your feedback. If there is anything that we can do to make your experience better, please do not hesitate to let us know. Thank you for your patience and understanding.Sincerely,Super8.

2/10 Horrible

Jason

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en avril 2024
Réponse de Front Desk le 12 avr. 2024
Hello ,We are sorry for the poor customer service that you received. We assure you that we will do better in the future. We value our customers and appreciate your feedback. If there is anything that we can do to make your experience better, please do not hesitate to let us know. Thank you for your patience and understanding.Sincerely,Super8.

10/10 Excellent

Susan

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Close to town.
Séjour de 2 nuits en avril 2024
Réponse de Front Desk le 12 avr. 2024
Hello SusanThank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodation. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.Sincerely,Super8Thank you! very much for staying with us. We appreciate your feedback.

2/10 Horrible

Rasuel

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
When I got to my room it was dirty and they tried to blame me for the air conditioner being broke but I had proof it wasn’t me very unprofessional
Séjour de 1 nuit en mars 2024
Réponse de Front Desk le 27 mars 2024
Hello ,We are sorry for the poor customer service that you received. We assure you that we will do better in the future. We value our customers and appreciate your feedback. If there is anything that we can do to make your experience better, please do not hesitate to let us know. Thank you for your patience and understanding.Sincerely,Super8.

2/10 Horrible

Zuehailie

Voyage d’affaires
Nothing
Séjour de 2 nuits en mars 2024
Réponse de Front Desk le 22 mars 2024
Hello Zuehailie ,We are sorry for the poor customer service that you received. We assure you that we will do better in the future. We value our customers and appreciate your feedback. If there is anything that we can do to make your experience better, please do not hesitate to let us know. Thank you for your patience and understanding.Sincerely,Super8.

10/10 Excellent

Keyshla

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great reasonable price
Séjour de 3 nuits en mars 2024
Réponse de Front Desk le 21 mars 2024
Hello KeyshlaThank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodation. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.Sincerely,Super8Thank you! very much for staying with us. We appreciate your feedback.

8/10 Bien

Helene

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Front Desk le 15 mars 2024
Hello Helene,Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodation. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.Sincerely,Super8Thank you! very much for staying with us. We appreciate your feedback.

2/10 Horrible

Steven

Voyage d’affaires
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
A lot of roaches in the room.
Séjour de 1 nuit en mars 2024
Réponse de Front Desk le 8 mars 2024
Hello ,We are sorry for the poor customer service that you received. We assure you that we will do better in the future. We value our customers and appreciate your feedback. If there is anything that we can do to make your experience better, please do not hesitate to let us know. Thank you for your patience and understanding.Sincerely,Super8.

6/10 Satisfaisant

Jan

Séjour de 1 nuit en mars 2024
Réponse de Front Desk le 27 mars 2024
Hello Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodation. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.Sincerely,Super8Thank you! very much for staying with us. We appreciate your feedback.

2/10 Horrible

Nelson

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
When checking in, the front desk stated the hot water was being worked on and we would not have hot water today but it would be completely ready for morning showers. It was not ready, no hot water. They did not have a breakfast as posted on their website. I asked the front desk for a refund or a gift card and I was laughed at. The money will need to be returned. They are selling rooms that are not suitable to be habiting. False advertising
Séjour de 1 nuit en mars 2024
Réponse de Front Desk le 5 mars 2024
Hello ,We are sorry for the poor customer service that you received. We assure you that we will do better in the future. We value our customers and appreciate your feedback. If there is anything that we can do to make your experience better, please do not hesitate to let us know. Thank you for your patience and understanding.Sincerely,Super8.

4/10 Médiocre

Alyssa

Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
I had a toddler with me and the entire building and room smelled like sewage, cleaning products and smoking. They also advertise free breakfast but it was just a bag with a granola bar and water.
Réponse de Front Desk le 2 mars 2024
Hello Alysaa ,We are sorry for the poor customer service that you received. We assure you that we will do better in the future. We value our customers and appreciate your feedback. If there is anything that we can do to make your experience better, please do not hesitate to let us know. Thank you for your patience and understanding.Sincerely,Super8.