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Avis sur Lavas del Arenal

3 out of 5
Lavas del Arenal
300 meters west from El Bosque school, Peñas Blancas, Alajuela

Avis

7,4

Bien

Note des voyageurs de 10 (Excellent), d’après 69 avis sur 207." "
Note des voyageurs de 8 (Bien), d’après 56 avis sur 207." "
Note des voyageurs de 6 (Satisfaisant), d’après 36 avis sur 207." "
Note des voyageurs de 4 (Médiocre), d’après 25 avis sur 207." "
Note des voyageurs de 2 (Horrible), d’après 21 avis sur 207." "

7,8/10

Propreté

8,2/10

Personnel et service

7,8/10

Équipements

7,2/10

Infrastructures et conditions de l’hébergement

9,0/10

Écoresponsabilité

Avis

6/10 Satisfaisant

claudine

8/10 Bien

Sophie, St-Jérôme

Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Bel endroit un peu à l'écart de la ville
Nous avons passé 2 nuits à cet hôtel : belle piscine, bons déjeuners, belle chambre rénovée avec frigo, micro-ondes et eau chaude dans la douche. On ne voit toutefois pas le volcan de l'hôtel, mais c'est à quelques minutes seulement.
Séjour de 2 nuits en février 2018

4/10 Médiocre

Voyageur vérifié

Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

8/10 Bien

jourdan

Les points forts : Propreté et personnel et service
arenal
chambre confortable dommage que les fenêtres ne s'ouvrent pas . branchement électrique précaire dans la salle de bain

10/10 Excellent

Guy, Pas de Calais

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Lavas del Arenal
un peu difficile à trouver puisque en dehors de La Fortuna mais un couple très disponible, une chambre équipée, propre et des excellents petits déjeuners différents au goût du client...Super

6/10 Satisfaisant

Rebeca Garro

Séjour de 1 nuit en juillet 2022

10/10 Excellent

Lukasz

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very nice and quiet location. Perfect for someone who looks for a secluded place to stay. Hotel located in a very nice scenery in a near proximity of many attractions, activities and also La Fortuna city with many good places to eat. The staff is very nice and helpful.
Séjour de 4 nuits en juin 2022

8/10 Bien

Valeria

Séjour de 2 nuits en avril 2022

6/10 Satisfaisant

Patrick

Voyage en couple
Les points faibles : Équipements
Room was very old and rundown, basic. There was a tv but no remote control. Hotel looked clean and pool was enjoyable. Small restaurant serving breakfast and meals was good.
Séjour de 1 nuit en avril 2022

10/10 Excellent

Kevin

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excelente servicio
Séjour de 1 nuit en mars 2022
Réponse de Miguel le 1 avr. 2022
muchas gracias por su visita!

10/10 Excellent

allan

Séjour de 2 nuits en février 2022
Réponse de Miguel le 1 avr. 2022
Muchas gracias por su visita!

10/10 Excellent

Gurpreet

Voyage en famille avec de jeunes enfants
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
This property is away from the hustle bustle of La Fortuna. The property is older but it is clean and roomy. Don't get me wrong, it's not a 4 star hotel, but the courteous staff, the hammocks, the front lawn for the kids to run around all added to our stay.
Séjour de 2 nuits en décembre 2021

6/10 Satisfaisant

Laurent

Séjour de 1 nuit en décembre 2021

8/10 Bien

Expedia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great location and friendly staff
Beautiful location with a river and garden out back. You can see hummingbirds and here monkeys on the premises. Very nice to be a bit away from the downtown area and enjoy nature. The staff was very accommodating and made us a vegan-friendly breakfast. Check-in and Check-out were very easy and they even let us drop our bags early before check-in.
Séjour de 2 nuits en décembre 2021

10/10 Excellent

Eduardo

Séjour de 2 nuits en novembre 2021

8/10 Bien

Gerard

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Lavas del Arenal
Nice quiet little hotel. Clean and comfortable. Friendly staff. A little bit out of town, but not a problem if you have a car.
Séjour de 2 nuits en novembre 2021

4/10 Médiocre

German

Séjour de 2 nuits en septembre 2021

4/10 Médiocre

Roberto

Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
Muy mala experiencia
Muy mala experiencia. Las camas y almohadas no eran para nada confortables, además por la noche llegaban personas a tocar a nuestra puerta y querer entrar y no pudimos dormir por los gritos y ruidos en general que ocacionaban otros clientes que se encontraban borrachos.
Séjour de 1 nuit en juillet 2021

8/10 Bien

Voyageur vérifié

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Me encantó el hotel porque está ubicado en medio de la naturaleza.Además olvidé una bolsa con objetos personales cuando dejé el hotel, e inmediatamente me contactaron para ver de qué forma se me devolvía lo antes posible.
Séjour de 2 nuits en décembre 2019

10/10 Excellent

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Rustig gelegen, goede bedden, ontbijt inbegrepen en prima. Af en toe kostte het wat tijd om een taxi te krijgen naar La Fortuna. Hotel ligt namelijk 10 minuutjes buiten het centrum. Onze kamer had geen zitplek anders dan de bedden. Dat is misschien een verbeterpunt. Al met al uitstekende prijs/kwaliteit.
Séjour de 3 nuits en décembre 2019

6/10 Satisfaisant

Voyageur vérifié

Voyage en famille
Les points forts : Personnel et service
Great staff and breakfast. The rooms need to be upgraded.
Séjour de 2 nuits en décembre 2019

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Personnel et service
Hotel owner and staff was nice, however the hotel rooms need some upkeep. Nice garden and pool
Séjour de 1 nuit en décembre 2019

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Everybody’s treats you like family the property is well kept and very beautiful everything is close by from the hot springs to the National park
Séjour de 4 nuits en décembre 2019

2/10 Horrible

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I pre-paid for this hotel on Expedia. Then when I arrived they said that I must pay them. I thought maybe the Expedia charge was just a hold, but when I returned home I found that my credit card had both charges. I have been working with Expedia for 19 days and the case still isn't resolved. They say that the hotel has not responded. It was actually a great stay, but this hassle is ruining it.
Séjour de 2 nuits en mars 2019

10/10 Excellent

Rick

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great place to stay
The grounds are beautiful, the rooms are reasonably priced, modest, and clean, and the staff is super friendly and so helpful. Miguel, the owner, showed us toucans in the trees, and fed us fresh coconuts from trees on the grounds . Francisco helped us plan excursions, and gave us lots of good tips about local places. If you come, don’t be discouraged by the rough 1/2 mile road in, because once you get here you’ll love the surroundings.
Séjour de 2 nuits en février 2019

10/10 Excellent

Jim, Samara

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hi was very happy staying here. The facilities were more then I expected for the price, with a lovely pool, relaxation area that faced the nature reserve, so we saw toucans every morning, and the staff were very accommodating and helpful
Séjour de 3 nuits en mars 2019

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Lavas del Arenal is a small hotel situated just ouside of the main town in La Fortuna. There are plenty of benefits to staying at Lavas del Arenal. The first that I noticed is that the common areas of the hotel are surrounded by beautiful plant life, various birds, and a stream in the back. There is a pool available that wasn't overly occupied during my stay. I used it in the morning, so there wasn't actually anyone but me, but even in the afternoon, I only ever saw a couple people using it. The owner and the kitchen staff do a great job. The owner in particular was helpful in suggesting activities to do around La Fortuna, and went the extra mile in ensuring that I got to my destinations on time. They serve a complementary breakfast, which consists of rice and beans or pancakes, eggs, fruit, and a yogurt-like dip. Dinner is also available, though it is not complementary. The rooms themselves are simplistic, though you should be aware of this prior to showing up based on the budget pricing. Mine had a single bed, a mini fridge, air-conditioning, and a bathroom. An unexpected perk was getting to play with the owners puppy Mia. One of the friendliest dogs around! I would have no problem suggesting other people stay at Lavas Del Arenal. Just be aware that you'll be taking a taxi into town, which can be up to 5000 colones.
Séjour de 4 nuits en janvier 2019
Réponse de Host le 13 févr. 2019
Muchas Gracias por su comentario!

6/10 Satisfaisant

smartin48, Ontario Canada

Les points forts : Personnel et service
Great staff!
I booked this hotel with Expedia.ca and got a great price. In hindsight the price was likely too low for the Arenal area. This hotel is quite far out from Fortuna and Arenal. The night we arrived they also had two bus loads of young people staying there, running around like animals. They moved us to a quieter room at the front of the hotel. The staff is very kind and helpful. The accomodations are good and it is a good value for your money.
Séjour de 2 nuits en mars 2018

10/10 Excellent

patty , florida

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
It was a hidden treasure
We found this hidden treasure last minute. The rooms are big and spacious. The staff very nice. The beauty of this place is there outdoors. They have a river / creek in the back that makes a beautiful peaceful nature sounds. The landscaping is beautiful with flowers and trees. The pool area is surrounded by trees and flowers. If you are looking for inexpensive, natural beauty and not all the amnesties of an expensive hotel. This is great.
Séjour de 1 nuit en février 2018

8/10 Bien

Maksut

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Les points faibles : Propreté

2/10 Horrible

Sean, Cleveland, Ohio. USA

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Must have 4x4 to get this hotel.
As I said, we should get a 4x4 when we had a rental car. I had a sedan at that time, it was really hard to get this hotel. Almost 1 Km was off road. When we reached this hotel, we turned around to get another hotel. I don´t believe this hotel had 3 stars.
Séjour de 1 nuit en février 2018

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Just enough to stay quiet in that place. It's far away of bustle, cars, cities and parties. If you want to be in a pacefull place, it's a very good option.
Séjour de 2 nuits en décembre 2017

2/10 Horrible

Anna

Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
0
Refused to stay there. Filthy dark and dingy Not our choice as booked other hotel in September and were told only around 10 days prior to leaving that hotel I initially booked was overbooked
Séjour de 2 nuits en décembre 2017

4/10 Médiocre

Ginny, D

Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Don't bother-try another
We had two rooms-a single whose shower head was cracked & the room smelled moldy, neither showers drained & water stood in the bottom. Our AC unit had to be tweaked every time to get it running, and it just couldn't keep up. Beds were uncomfortable & room not very clean, both smelled awful. Our second room had 5 beds-a double and 3 singles which fit our family but those spreads made me shudder. For this price I'd try another one, there are a lot nearby.

4/10 Médiocre

Voyageur vérifié

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
This was a last minute booking so I didn't do a lot of research. Dirt road to get to the hotel but found it ok. No problems getting checked in but the place reminded me of some old fishing cabin. Not a very clean room and it smelled a bit musty. It was quiet there which was good. The big surprise when I woke the next morning at 5am was that there was no hot water for the shower! Talking to some of the locals they seem to take cold showers but for the price of the hotel, I expected a hot shower. Due to the overall condition and lack of hot water for the price, I decided not to stay the second night. Unfortunately they wouldn't refund the cost for the second night.

4/10 Médiocre

Reena

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Beds were dirty, No hot water. Air Conditioner did not work. Basically, whatever they provided (which was not much) did not work.......:(

4/10 Médiocre

Voyageur vérifié

Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Beware of what you are getting.
This is a place to sleep. We had no hot water. Located off the beaten path down a gravel road. Not really what we would expect from an American point of view. Please try another facility. I cant imagine anyone really being happy staying here..

4/10 Médiocre

Voyageur vérifié

Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Propreté et personnel et service
Seemed over-priced for a tiny room, an iffy air conditioner and plain food at the "restaurant". It was definitely "okay" but expensive and NOT in LA Fortuna as advertised!

2/10 Horrible

Grace, San Francisco, CA

Les points faibles : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Overpriced for what it offers
I would like to warn future travelers about the condition of this hotel. I paid $133 per night for a 3 night stay totaling $450 at this hotel. I knew this hotel was not going to be a fancy one, but given the reviews and the price I paid, I thought it would be bearable. Upon arrival, I already wanted to leave. Unfortunately, I already paid $450. Let me try my best to describe the room condition. The bed is very uncomfortable - the bed sheet is thin as paper and the pillows are small and thin. There is only one nightstand and the other side of the bed is probably 10cm to the wall - so one of us had to climb to the bottom of the bed to get on and off. One chair in the room has a super dirty cushion. The rug in the bathroom seemed dirty and worn out. Two towels and one hand towel are offered; all of them are clean but super worn out. The shower head is not bad, but I suspect the shower floor was not cleaned. The air conditioner is super old and almost falling out of the wall. It is very noisy and barely functional. With humidity at 90% plus and temperature at 85F+, we had very miserable 3 nights stay. I feel bad leaving a terrible review becuase all the staff are very friendly, even though they don't speak much English. However, this hotel probably should only cost $30, not $130.

2/10 Horrible

Voyageur vérifié

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Awful room, awful breakfast.
Better to forget it. This hotel is not good and definitely too expensive.

2/10 Horrible

Voyageur vérifié

Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Broken bed. Very basic room. It is not worth almost $200/day rate.

2/10 Horrible

Luis Federico, san jose

Les points faibles : Propreté, personnel et service, confort de la chambre
muy poco
Paredes húmedas desayuno de hambre (1500)x 15m de billar difícil acceso en bus

6/10 Satisfaisant

Robert, Puyallup, Wa

Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
not as nice as before
We had stayed there about a year ago. It was quaint and quiet. The owner spoke some English. This time there was no one on staff that could speak English. I speak some Spanish, but it needs more work. The place was not as well maintained as before and we lost water in our unit for a few hours, think toilet.

4/10 Médiocre

Allan

Les points faibles : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Propreté
Als schnelle Lösung für zwischendurch gefunden. War soweit alles ok. Einfacher Standard aber immerhin TV und Kühlschrank auf dem Zimmer.

2/10 Horrible

Nicholas, United States

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Over-priced Lavas Hotel
Way over-priced and in a remote location.

8/10 Bien

Siva, Toronto

Les points forts : Propreté et personnel et service
Quiet place and natural setting. Need transportation to get anywhere. friendly staff.

2/10 Horrible

Nathan, Los Angeles

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
hotel was moldy and gross. extremely disappointed.
I would avoid this place like the plague. Our room was mildewy and moldy. it smelled disgusting and looked as bad. No one that worked at the property spoke english, so we could not have them accountable. stay away