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Avis sur Baymont by Wyndham Pearsall

2.5 out of 5
Baymont by Wyndham Pearsall
1808 W Comal St, Pearsall, TX

Avis

8,0

Très bien

Note des voyageurs de 10 (Excellent), d’après 106 avis sur 252." "
Note des voyageurs de 8 (Bien), d’après 72 avis sur 252." "
Note des voyageurs de 6 (Satisfaisant), d’après 42 avis sur 252." "
Note des voyageurs de 4 (Médiocre), d’après 17 avis sur 252." "
Note des voyageurs de 2 (Horrible), d’après 15 avis sur 252." "

8,0/10

Propreté

8,4/10

Personnel et service

7,4/10

Équipements

7,8/10

Infrastructures et conditions de l’hébergement

7,6/10

Écoresponsabilité

Avis

6/10 Satisfaisant

Dollie

Voyage en famille
Les points forts : Personnel et service
We didn’t care for the room but the employee was very professional and allowed us to switch right away.
Séjour de 2 nuits en mai 2024
Réponse de Manager le 28 mai 2024
Hello Dollie,We are pleased to hear that our staff was able to assist you promptly during your stay. Our team takes pride in providing excellent service to our guests. Should you have any further feedback or require assistance in the future, feel free to reach out to us directly.

6/10 Satisfaisant

Luis

Les points forts : Infrastructures et conditions de l’hébergement
Les points faibles : Propreté
The restroom was dirty and it was food inside the freezer
Séjour de 1 nuit en mai 2024
Réponse de Nimit Bhakta le 2 mai 2024
We are so sorry that has occurred to you with your stay! I will get with my housekeeping team and make sure this does. It happen to our next guest!

6/10 Satisfaisant

sheila

Voyage en couple
Convenient location but evrning desk staff lacked customer service skills. Breakfast very limited ....Day desk clerk was pleasant.
Séjour de 1 nuit en avril 2024
Réponse de Nimit Bhakta le 29 avr. 2024
Thank you for staying here at the Baymont by Wyndham Pearsall. We are glad you enjoyed it but however I will personally get with front desk personal and make sure this won’t happen again! Thank you!

8/10 Bien

Michael

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff was always professional and helpful. Some of the rooms can definitely benefit from a steam clean. Especially the couch and chairs in the rooms. Breakfast was a big plus as a lot of hotels in the area have stopped serving breakfast.
Séjour de 4 nuits en avril 2024
Réponse de Manager le 20 avr. 2024
Hello Michael,We appreciate your kind words about our staff and breakfast service. Our team works hard to ensure a positive experience for all guests. Your feedback regarding the room cleanliness will be shared with the appropriate department for review and improvement. Thank you for choosing to stay with us, and we hope to welcome you back in the future.

10/10 Excellent

Stephen

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Had an excellent time.
Séjour de 1 nuit en avril 2024
Réponse de Manager le 17 avr. 2024
Hello Stephen,We are thrilled to hear that you enjoyed your stay with us! If you have any further feedback or suggestions, please feel free to reach out to our management team. We look forward to welcoming you back in the future.

8/10 Bien

Maria

Voyage en couple
Les points forts : Équipements et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mars 2024
Réponse de Nimit Bhakta le 1 avr. 2024
Thanks for staying with us @ Baymont by Wyndham Pearsall. We are happy you enjoyed your stay and hopefully get to see you next time.

4/10 Médiocre

Valerie & Rafael

Séjour de 2 nuits en mars 2024
Réponse de Manager le 9 avr. 2024
Hello Valerie & Rafael, We're sorry to hear that your experience didn't meet expectations. We welcome you to contact us directly to discuss any specific concerns you may have had during your stay. We value your feedback and aim to address any issues to improve our services.

8/10 Bien

Carl

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I have staid in many hotels in this area they had the best beds
Séjour de 1 nuit en février 2024
Réponse de Nimit B le 17 févr. 2024
Thank you for staying here at the Baymont by Wyndham Pearsall. We are glad you enjoyed it!

10/10 Excellent

Brian

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice, clean room & staff was very friendly and accommodating! THANK YOU 😀
Séjour de 1 nuit en février 2024
Réponse de Manager le 6 févr. 2024
Hello Brian,Thank you for your kind feedback on our clean rooms and friendly staff. It's wonderful to hear that you had a positive experience with us. We appreciate your patronage and hope to welcome you back in the future for another enjoyable stay. Safe travels!

10/10 Excellent

gilberto

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Muy bueno
Excelente servicio, cómodo, amplio, volvería
Séjour de 1 nuit en janvier 2024
Réponse de Nimit B le 16 janv. 2024
Thank you for staying here at the Baymont by Wyndham Pearsall. We are excited that you enjoyed you stay and hope to see you again!

10/10 Excellent

María de los Ángeles

Séjour de 1 nuit en janvier 2024
Réponse de Nimit B le 9 janv. 2024
Thank you for staying here at the Baymont by Wyndham Pearsall! We are glad that you enjoyed your stay and hope to see you again on your next visit.

8/10 Bien

Debbie

Voyage avec des animaux de compagnie, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We wanted a quiet experience, this is what I am so happy for, to get my pets away from fireworks. Thank you Wyndham hotels
Séjour de 1 nuit en décembre 2023
Réponse de Manager le 8 janv. 2024
Hello Debbie,Thank you for choosing Wyndham hotels for your quiet getaway with your pets! We appreciate your kind words and are delighted to hear that you had a peaceful experience away from the fireworks. Our team strives to provide a tranquil environment for all guests. We hope to welcome you back again soon for another relaxing stay.

2/10 Horrible

Russell W

Voyage en famille, Voyage d’affaires
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023
Réponse de Manager le 25 déc. 2023
Hello Russell W, We're sorry to hear that your experience at our hotel wasn't up to your expectations. We value your feedback and would appreciate it if you could reach out to us directly to provide more details about your stay. It is our goal to address any issues you may have encountered and ensure a better experience in the future.

2/10 Horrible

Edwin

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Do not stay here.
The room was filled with dead bugs/insects. After checking in and going to the room, I immediately left and stayed at another location. I would never, ever recommend this location to anyone - period.
Séjour de 1 nuit en novembre 2023
Réponse de Nimit Bhakta le 13 nov. 2023
We are sorry this happened to you. I will get with my team and make sure this don't happen to our next guest!

6/10 Satisfaisant

craig

Voyage en groupe
Smelled like smoke, outdated, and very thin walls.
Séjour de 2 nuits en novembre 2023
Réponse de Nimit B le 13 nov. 2023
We are sorry you didn’t like your stay! I will get with my team and make sure this won’t happen to our next guest…

10/10 Excellent

Jackie, Devine

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff was very nice and courteous.
Séjour de 1 nuit en novembre 2023
Réponse de Nimit B le 10 nov. 2023
Thank you for staying here at the Baymont by Wyndham Pearsall. We are glad you enjoyed your stay here and hopefully see you again on your next visit here in Pearsall.

10/10 Excellent

Brian

Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Needs a good deep cleaning.
Séjour de 1 nuit en octobre 2023
Réponse de Nimit B le 31 oct. 2023
We are still in process of deep cleaning… otherwise thank for staying here with us !

10/10 Excellent

Joyce

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en octobre 2023
Réponse de Nimit B le 28 oct. 2023
Thanks for the great review! We are excited that you are enjoying stay and hope to see you again! Thank you!

8/10 Bien

Ken

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2023
Réponse de Nimit le 25 oct. 2023
Thanks for staying with us here and we are glad you enjoyed your stay! Hope to see you again on your next visit!

4/10 Médiocre

Elida

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Place was dirty, ac burned while in room. We were moved to another room. It was a little better but tv remote was not connected to the tv. We were offered to move to another room again. But I was tired and just wanted to get some sleep.
Séjour de 1 nuit en septembre 2023
Réponse de Manager le 23 sept. 2023
Hello Elida,Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. We take this very seriously and are very sorry about the issues you faced; this has been forwarded to management. Thank you again for sharing and we hope to earn your business in the future by continuing to evolve and improve the guest experience.

10/10 Excellent

Valerie & Rafael

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The convenience of location and friendly staff
Séjour de 1 nuit en septembre 2023
Réponse de Nimit B le 17 sept. 2023
Thanks for the great review! We are excited that you enjoyed your stay here and hope to see again soon!

4/10 Médiocre

Justin

Séjour de 1 nuit en août 2023
Réponse de NB le 23 août 2023
We are sorry that you didn’t enjoy your stay with us here at the Baymont by Wyndham Pearsall. However if you can give us a feedback that would be great…

10/10 Excellent

Wanda

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Best Stay!
Nimit Bhakta Is the best! He is friendly and does his best to make you feel welcomed! Rooms are clean and air conditioner stays on all night long..
Séjour de 1 nuit en août 2023
Réponse de Nimit Bhakta le 14 août 2023
Wanda, Thanks for the awesome review! Like always, our customers are always priority number 1! Once again thank you so much for staying with us here @ the Baymont by Wyndham Pearsall! See you next time!

6/10 Satisfaisant

Michel

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté et équipements
Good enough to spend a night
Séjour de 1 nuit en juillet 2023
Réponse de NB le 31 juil. 2023
Thanks for taying here at the Baymont by Wyndham Pearsall! We do hope to see you again next time you in our area.

10/10 Excellent

María jazmin

Séjour de 1 nuit en juillet 2023
Réponse de Manager le 16 août 2023
Hello Marￃﾭa jazmin,It is such a compliment to receive such a wonderful rating. Thank you for taking the time to share about your experience with us and we hope to see you again very soon.

10/10 Excellent

Ernest

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
It was clean
Séjour de 1 nuit en juillet 2023
Réponse de Manager le 28 juil. 2023
Hello Ernest,Know that your voice is of tremendous importance to us. We value your business and thank you for the insight regarding our hotel. We appreciate you taking the time to share your experience.

10/10 Excellent

Raquel

Séjour de 1 nuit en juin 2023
Réponse de Manager le 6 juin 2023
Hello Raquel,Thank you for being a guest with us and for taking the time to share your rating. We hope to earn your business again when you return to the area.

10/10 Excellent

Rebecca, San Antonio

Séjour de 1 nuit en avril 2023
Réponse de Manager le 21 mai 2023
Hello Rebecca,From all of us, thank you for the fantastic rating! It was an honor to have you as a guest. Please choose us again on your next visit to the area.

4/10 Médiocre

Adrianna

Séjour de 2 nuits en avril 2023
Réponse de Manager le 30 avr. 2023
Hello Adrianna,Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.

8/10 Bien

karen

Séjour de 1 nuit en mars 2023
Réponse de Nimit Bhakta le 28 mars 2023
Thank you for staying here with us at Baymont by Wyndham Pearsall. We do hope to see you again on your next visit here in Pearsall.

10/10 Excellent

Alejandro

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2023
Réponse de Nimit Bhakta le 10 janv. 2023
Thank you for staying here at the Baymont by Wyndham Pearsall. We are happy that everything was great for you and hope to see you again in the near future!

10/10 Excellent

Victor

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent!!!’
Séjour de 1 nuit en janvier 2023
Réponse de Nimit Bhakta le 9 janv. 2023
We are glad you enjoyed your stay with us! We do home to see you on your next visit soon!

10/10 Excellent

Enrique

Voyage en couple
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
This was my second stay in Cotulla. Always clean.
Réponse de Manager le 6 janv. 2023
Hello Enrique,Know that your voice is of tremendous importance to us. We value your business and thank you for the insight regarding our hotel. We continue to reach for ways to improve guest experience in all areas and hope you will experience those continued efforts on your next visit.

10/10 Excellent

Enrique

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Property well maintained
Réponse de Nimit Bhakta le 30 déc. 2022
Thanks for staying here with us at the Baymont by Wyndham Pearsall. We are extremely happy that you enjoyed your stay and hope to see you again in the near future.

8/10 Bien

Steven

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2022
Réponse de Nimit Bhakta le 19 déc. 2022
Thank you for staying here with us at Baymont by Wyndham Pearsall. We do hope to see you again in the near future.

2/10 Horrible

Jose Carlos

Séjour de 1 nuit en décembre 2022
Réponse de Manager le 7 déc. 2022
Hello Jose Carlos, We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an another stay. Please keep us in mind for a future stay.

2/10 Horrible

Voyageur vérifié

Voyage d’affaires
Horrible Experience
Horrible experience, will never stay there again Dirty No hot water Shower didn't work
Séjour de 1 nuit en octobre 2022
Réponse de GM le 21 oct. 2022
We are sorry this has happened to you! I will get with my team and make sure this does not happen to our next guest at anytime! Sorry once again

10/10 Excellent

Elizabeth

Séjour de 1 nuit en octobre 2022
Réponse de Manager le 9 janv. 2023
Hello Elizabeth,On behalf of our entire staff - thank you for your rating. We look forward to your next visit.

8/10 Bien

Misty

Séjour de 2 nuits en septembre 2022
Réponse de Manager le 21 sept. 2022
Hello Misty, Thank you for sharing this rating, and we welcome you to visit us again anytime.

2/10 Horrible

Cassandra

Voyage en famille avec de jeunes enfants
Les points forts : Propreté et personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
My room was so hot m, the AC did not work and we had no hot water.
Séjour de 1 nuit en septembre 2022
Réponse de Manager le 19 sept. 2022
Hello Cassandra, Thank you for your review, your feedback, and your comments regarding your stay. We want our guests to enjoy their stay and find our AC and heat amenities to be clean and in perfect working condition. Our ultimate goal is for our guests to be comfortable both in the summertime, and in the winter. Our maintenance staff has a regular schedule dedicated to checking the working order of appliances, the state of the furniture in the rooms, and bathroom fixtures. I am sorry that we failed to do this during your most recent stay. I am especially upset to hear that the situation was not addressed right away.

4/10 Médiocre

Leonard

Les points forts : Personnel et service
Les points faibles : Propreté et équipements
The room smelled
Séjour de 1 nuit en août 2022
Réponse de Manager le 16 août 2022
Hello Leonard, I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. Thank you for bringing to our attention the odor in your room, with your feedback we can deep clean and return the freshness of our accommodations. We are sorry there was not a solution during your stay. We hope you will give us another chance to provide you with a superior experience the next time your travels bring you back to the area.

4/10 Médiocre

Andres

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Shower took for every to heat up the enternet not working
Séjour de 4 nuits en août 2022
Réponse de Manager le 14 août 2022
Hello Andres, Thank you so much for bringing to our attention the issues that you encountered with our WIFI and internet. Your comfort and convenience is our top priority, as always. We will address the maintenance task right away for the benefit of our future guests, which hopefully will include yourself.

6/10 Satisfaisant

Reinhardt

Voyage en famille avec de jeunes enfants
Les points forts : Personnel et service
parece que solo asignaban las habitaciones de fuera de el edificio, las cuales el viento hace mucho ruido contra las puertas y tienen mal aspecto,las puertas muy descuidadas y sin pintar y los pisos exteriores muy deteriorados
Séjour de 1 nuit en août 2022
Réponse de NB le 10 août 2022
Thank you for staying here at the Baymont by Wyndham. I am sorry you had issues here. I will get with my team and make the changes so it wont happen to the next guest.

2/10 Horrible

JoLynn

Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This property was filthy! Inside and out. Trash was overflowing, trash all over the parking lot. Room had a smell.. room door was hard to open and stuck on carpet. No hot water. Just very disappointing.
Séjour de 2 nuits en juillet 2022
Réponse de NB le 25 juil. 2022
We are sorry that this has happened to you! I will get with my team and make sure this won’t happen to the next guest that come in! Once again sorry from our team…

8/10 Bien

Liliana

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
El Internet no funciona en algunas partes del hotel.
Séjour de 1 nuit en mai 2022
Réponse de Manager le 9 juin 2022
Hello Liliana, Thank you for taking the time to share. We appreciate your feedback regarding our hotel. Every guest experience is extremely important to us. We value your feedback and thank you for your business.

8/10 Bien

Ernie

Voyage d’affaires
Les points forts : Propreté et personnel et service
I was in town for work. I came from West Texas and it was a good stay.I would stay at this place again. No questions asked.
Séjour de 1 nuit en mai 2022
Réponse de Manager le 10 juin 2022
Hello Ernie, We are always striving to improve our offerings and that is why your input is so important. Thank you for sharing your experience and comments pertaining to our hotel. Please do come see us again.

10/10 Excellent

Roger

Séjour de 2 nuits en mai 2022
Réponse de Nimit Bhakta le 19 mai 2022
Thank you for staying here with us here at the Baymont by Wyndham Pearsall. We are excited that you enjoyed your stay and hope to see you again in your next visit in Pearsall.

6/10 Satisfaisant

Gerardo

Voyage d’affaires
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Les points faibles : Propreté
It was close to the place I was going to do business the following day. The toilet had pubic hair on the seat and on the rim. I always carry isopropyl alcohol in a spray bottle and I cleaned up both the toilet and the seat before putting them to use. Everything else was o.k. except for some fire ants coming out of a corner of the handicap shower. Some soap and warm water sent them to meet their ancestors and kept them away from my feet while I showered. A minor issue of no great significance except for the toilet which is a source of contaminants.
Séjour de 1 nuit en avril 2022
Réponse de Manager le 24 avr. 2022
Hello Gerardo, I am very sorry to hear that you experienced such an unusual circumstance and inconvenience during your most recent stay with us. We would like you to know that guest satisfaction is of extreme importance to us and your feedback has been forwarded to management. We truly thank you again for sharing your feedback and for your valuable business.,

10/10 Excellent

Maria

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything fine
Séjour de 2 nuits en mars 2022
Réponse de Nimit Bhakta le 21 mars 2022
Thanks for the great review! We are happy that everything worked out for you and enjoyed your stay! Thanks for staying here at the Baymont by Wyndham Pearsall and hope to see you again in the near future.

8/10 Bien

vickie

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Comfortable
Séjour de 1 nuit en mars 2022
Réponse de Manager le 21 mars 2022
Hello vickie, We have high standards of hospitality and service and we strive to give you the best experience at the best value. Thank you so much for the insight regarding our hotel. I hope that we will impress you with exemplary service during future visits.