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Avis sur Paynesville Inn And Suites

2 out of 5
Paynesville Inn And Suites
700 Diekmann Drive, Paynesville, MN

Avis

8,8

Excellent

Note des voyageurs de 10 (Excellent), d’après 127 avis sur 228." "
Note des voyageurs de 8 (Bien), d’après 70 avis sur 228." "
Note des voyageurs de 6 (Satisfaisant), d’après 17 avis sur 228." "
Note des voyageurs de 4 (Médiocre), d’après 10 avis sur 228." "
Note des voyageurs de 2 (Horrible), d’après 4 avis sur 228." "

9,2/10

Propreté

9,2/10

Personnel et service

8,6/10

Équipements

8,8/10

Infrastructures et conditions de l’hébergement

9,0/10

Écoresponsabilité

Avis

10/10 Excellent

Andrew

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything was good at this property. The pool area was fun and clean. The breakfast was simple but had many options. And the rooms were clean and spacious and the beds were comfortable.
Séjour de 1 nuit en mars 2024
Réponse de Emma le 1 avr. 2024
Andrew, thanks for the review. We appericate the feedback and glad to hear you enjoyed your stay with us. We hope to see you again in the future.

8/10 Bien

Eric

Voyage en famille
Les points forts : Propreté, personnel et service, équipements
Overall a great stay, have been here yearly for the past 4 years. The room updates are very nice, hotel in general is clean, as is the pool area. Only complaint is that the beds seriously need to be replaced- very hard and uncomfortable, and make a lot of noise. The bathrooms could use a little updating as well.
Séjour de 2 nuits en février 2024
Réponse de Emma le 7 févr. 2024
Eric, Thank you for the review. We are happy to hear you are a returning guests for the last few years. We have been doing a lot of work to each room and hope to update the bathrooms soon!

6/10 Satisfaisant

Ashley

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en janvier 2024
Réponse de Emma le 2 févr. 2024
Ashley, apologies to hear your stay was just okay. We would love to know how we can improve for other guests or if you were ever to stay with us again. Its an ever changing industry and nice to hear what guests like/enjoy.Thanks!

10/10 Excellent

Jan

Voyage en famille, Voyage avec des animaux de compagnie
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Love that they accept pets and the staff was extremely helpful and friendly
Séjour de 2 nuits en janvier 2024
Réponse de Emma le 29 janv. 2024
Jan, we are so happy to hear that you enjoyed your stay with us. We hope to see you again in the future!

10/10 Excellent

Nathan

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Affordable family fun & comfort! The pool & kiddie pool was perfect for our kids (2 & 5), and the breakfast was a great way to start the day at a can’t beat price!
Séjour de 1 nuit en janvier 2024
Réponse de Emma le 19 janv. 2024
Nathan, thank you so much for the review. We are glad that you and your kids were able to enjoy your weekend stay with us. We hope to see you in the future!

10/10 Excellent

Sara

Voyage d’affaires, Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
We booked this hotel because it had a pool. The pool was closed!!
Séjour de 1 nuit en décembre 2023
Réponse de Emma le 10 déc. 2023
Sara, we apologize that our pool is closed. We are waiting for a backordered part and hope to have it up and running and safe for our guests. Please give us a call direct and I would love to have you back to maybe get into the pool!

8/10 Bien

Peter

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Breakfast was very good Wish they had an elevator Nice pool, sauna, jacuzzi
Séjour de 4 nuits en novembre 2023
Réponse de Emma le 29 nov. 2023
Peter, Thanks for the review. I know not having elevator is hard for us to accommodate all of our guests. We hope to see you again in the future.

10/10 Excellent

Jason

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Awesome!
Séjour de 2 nuits en novembre 2023
Réponse de Emma le 28 nov. 2023
Jason, Thanks for the review!! Hope to see you again in the future.

10/10 Excellent

Alexandra

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean and quiet. Pool and hot tub was working so perfect for the kids. Small breakfast options but good enough for us!
Séjour de 1 nuit en novembre 2023
Réponse de Emma le 28 nov. 2023
Alexandra, Thanks for the review. We are happy to hear that you had a good stay with your family and we hope to see you in the future.

10/10 Excellent

Edgar L.

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Its good
Séjour de 1 nuit en novembre 2023
Réponse de Emma le 8 nov. 2023
thank you for the review!

10/10 Excellent

Peter

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Favorite spot to stay in Paynesville
Séjour de 1 nuit en octobre 2023
Réponse de Emma le 23 oct. 2023
Peter, Thanks again for staying with us! Hope to continue to see you in the future.

10/10 Excellent

Travis

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Decently priced, nice room.
Séjour de 1 nuit en octobre 2023
Réponse de Emma le 23 oct. 2023
Travis, Thank you for the review. Glad to hear the stay with us went well.

10/10 Excellent

Tatyana

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en septembre 2023
Réponse de Emma le 2 oct. 2023
Thank you for the review! We are happy to see that you enjoyed your stay with us. Hope to see you again in the future.

8/10 Bien

Nicole, Richmond

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Pool area is nice. Convenient stay for a wedding at the legion.
Séjour de 1 nuit en septembre 2023
Réponse de Emma le 28 sept. 2023
Nicole, Thank you for the review! The legion next door is convenient for all guests !Thanks for staying with us.

10/10 Excellent

Jacob, Tampa

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location and great staff
Séjour de 1 nuit en septembre 2023
Réponse de Emma le 25 sept. 2023
Jacob, Thank you for the review. We are happy to hear you enjoyed your stay. Hope to see you again in the future!

6/10 Satisfaisant

Roy

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Les points faibles : Confort de la chambre
Bad beds
Hotel could be a 10! But beds are horrible! We have stayed twice in different rooms along with family members in other rooms and same census. The beds are trash! Can literally fill the springs! They make crunch noise when ya move. Beds need replaced before anything else! So to make this place awesome! Pool area is FANTASTIC! 1. New COMFORTABLE beds 2. Shower heads with wands like they have in pool restroom. 3. Breakfast could use a little revamp.
Séjour de 2 nuits en septembre 2023
Réponse de Emma le 19 sept. 2023
Roy, Thank you for taking the time to give us some feedback on your recent stays. We are truly sorry that you find our beds uncomfortable. Comfort is our top priority, and we apologize for any inconvenience you may have experienced. I will pass this census along to management to address the issue of the beds. WE are happy to hear that your family enjoyed the pool. We hope when you stay with us again we can make it a 10/10 for you!

10/10 Excellent

David

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff is fabulous!! We were able to have our small dogs with us, without any complaints. The Inn was very booked up with 2 weddings and a funeral in town, and everyone we talked to were all very nice and considerate.
Réponse de Emma le 18 sept. 2023
David, We are happy to hear that you enjoyed your stay with us. We love having the option to bring your pets with while you are away from home. We hope to see you again in the future! Thank you!

10/10 Excellent

Linna

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en septembre 2023
Réponse de Emma le 8 sept. 2023
Linna, Thank you so much for the review! We hope to see you in the future.

10/10 Excellent

Rodney

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Property was very well kept and clean. Staff were very friendly and helpful. Would stay again.
Séjour de 1 nuit en août 2023
Réponse de Emma le 1 sept. 2023
Rodney, thank you for the review! We take pride in our cleaning standards and happy to hear you would stay again. We hope to see you in the future!

10/10 Excellent

Debra

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Pool area was clean and quiet
Séjour de 2 nuits en août 2023
Réponse de Emma le 15 août 2023
Debra, Thank you for the review! We hope to see you in the future.

10/10 Excellent

Susan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en août 2023
Réponse de Emma le 15 août 2023
Susan, Thank you for the review!

10/10 Excellent

Dennis

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very clean
Séjour de 2 nuits en août 2023
Réponse de Emma le 14 août 2023
Dennis,Thank you for the review!

10/10 Excellent

William, Santa Fe

Séjour de 4 nuits en août 2023
Réponse de Emma le 28 août 2023
William, Thank you for the review!!

10/10 Excellent

Corinne

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Reception was welcoming. Property seemed a little off the beaten path, but was peaceful and quiet. A very nice American Legion walking distance next door with good service and food. Breakfast seemed sparse, but it offered plenty to fill us up for the day. A very good stay overall.
Séjour de 1 nuit en août 2023
Réponse de Emma le 4 août 2023
Corinne, thank you for the feedback we are happy to hear your stay was pleasant!

8/10 Bien

Mary, Waterloo

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The property is conveniently located for us. Staff are pleasant and welcoming. Rooms are nice and clean. Beds are not overly comfortable. Breakfast is very basic.
Séjour de 3 nuits en juillet 2023
Réponse de Emma le 1 août 2023
Mary, thank you for your review! We appreciate the feedback.

10/10 Excellent

Lori

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very Clean and quite.
Séjour de 1 nuit en juillet 2023
Réponse de Emma le 24 juil. 2023
Lori, Thank you for the review! Hope to see you again in the future.

10/10 Excellent

Robert L

Séjour de 2 nuits en juillet 2023
Réponse de Emma le 9 août 2023
Thank you for the review

6/10 Satisfaisant

Albert

Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 1 nuit en juillet 2023
Réponse de Emma le 17 juil. 2023
Albert, Thank you for the review.

8/10 Bien

Dale, Preston

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
need to give full directions on PACC and where things are in that building, exercise options posted map of that facility in lounge
Séjour de 1 nuit en juillet 2023
Réponse de Emma le 11 juil. 2023
Dale, Thanks for the idea! I will reach out to the PACC and see what they can get for our guests! Hope your stay was pleasant and we see you in the future!

10/10 Excellent

Amy

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Loved everything about it I would recommend upgrading the entrance doors to pneumatic or automatic -; easier to get through with luggage
Séjour de 2 nuits en juin 2023
Réponse de Emma le 6 juil. 2023
Amy, Thank you for the review! We hope to upgrade our entrance soon enough, we are happy to hear that your stay was great. We hope to see you in the future.

4/10 Médiocre

Kim

Voyage en famille
Les points forts : Personnel et service
The photos displayed on the website show a much different look. The mattress is like sleeping on an air mattress as it was very low to the floor. The bathroom was missing Kleenex and the shower gel was empty. The bathroom floor and walls could use some cleaning. We didn't even stay our 2nd night because of the bed but still had to pay for it. Won't stay again.
Séjour de 2 nuits en juin 2023
Réponse de Emma le 3 juil. 2023
Kim, We have just finished an update in the rooms and we are waiting for the photographer to send us the updated pictures. I apologize that your stay was not what you were expecting, the front desk staff is normally very prompt to our guests if they need anything in their rooms. Hope you will give us another try in the future.

8/10 Bien

Susan

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Super friendly staff and great location. The only thing was the hot tub was not working and after my training I really was looking forward to using it. Otherwise the hotel is very clean, friendly and helpful staff and the sauna was lovely. Having a market right next door was also nice.
Séjour de 3 nuits en juin 2023
Réponse de Emma le 27 juin 2023
Susan, we apologize that the hot tub was down. I just want to give you a heads up and say it back to normal now!! We hope to see you again in the future and appreciate the feedback.

8/10 Bien

gary

Les points forts : Propreté
Séjour de 1 nuit en juin 2023
Réponse de Emma le 27 juin 2023
Gary, Thank you for the review.

10/10 Excellent

Mara

Réponse de Emma le 3 juil. 2023
Mara, Thank you for the review!

10/10 Excellent

Lucille

Voyage en couple
Les points forts : Propreté et personnel et service
Everything was neat and clean. We had no problem checking in and our room was conveniently located. I enjoyed the stay very much.
Séjour de 1 nuit en juin 2023
Réponse de Emma le 12 juin 2023
Lucille, thank you for the review! We are happy to hear that your stay was enjoyable!!

8/10 Bien

Tyler

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Staff was great and very helpful it was very nice and clean
Séjour de 2 nuits en juin 2023
Réponse de Emma le 5 juin 2023
Tyler, Thank you for the review!! We hope to see you again in the future.

10/10 Excellent

Dan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Possibly a little more breakfast options would raise the ratings from guests. Otherwise great place.
Réponse de Emma le 30 mai 2023
Dan, Thank you for the feedback! Glad you had a great stay!

10/10 Excellent

Chris

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Friendly Helpful Staff
We were in a newly remodeled room, there was even the faint smell of fresh paint. We were there for a wedding with a 9 week old baby and the staff was friendly and helpful with special requests.
Séjour de 2 nuits en mai 2023
Réponse de Emma le 22 mai 2023
Chris, we are so happy to hear that you an enjoyable stay! Hope to see you again !

10/10 Excellent

Roger

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mai 2023
Réponse de Emma le 12 juin 2023
Thank you for the review!

8/10 Bien

Isaish

Voyage en famille avec de jeunes enfants
Les points forts : Propreté et personnel et service
Very clean and quite😊 Great breakfast options too!
Séjour de 1 nuit en mai 2023
Réponse de Emma le 11 mai 2023
Thank you so much for the review!

10/10 Excellent

Molly

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I think this is the cleanest hotel in the USA. Very clean, lots of easy parking, safe, near (as in you can walk there near) a grocery store, sandwich chain & the Golden Arches.
Séjour de 2 nuits en mai 2023
Réponse de Emma le 7 mai 2023
Molly, Thank you so much for the review! We sure do take pride in our cleaning standards and we are happy to hear that your stay was great!

10/10 Excellent

Ann

Séjour de 1 nuit en mai 2023
Réponse de Emma le 7 mai 2023
Ann, Thank you for the review!

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very nice! Have no complaints!
Séjour de 1 nuit en avril 2023
Réponse de Emma le 25 avr. 2023
Thank you for the review! We are happy to hear your time with us was a good time.

8/10 Bien

Tom and, MOUND

Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Everything was fine
Séjour de 2 nuits en avril 2023
Réponse de Emma le 18 avr. 2023
Tom, thanks for the review! We hope to see you again in the future.

10/10 Excellent

Sara

Voyage en famille
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Clean, quiet, and really friendly staff
Séjour de 1 nuit en avril 2023
Réponse de Emma le 17 avr. 2023
Sara, Thank you for the review!! We hope to see you again!

10/10 Excellent

Derrick

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The breakfast is always amazing. Helpful stafff through out. Pool area hot tub and sauna
Séjour de 2 nuits en mars 2023
Réponse de Emma le 11 mars 2023
Derrick, Thank you for the review! Hope to see you in the future!

10/10 Excellent

Rachel

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
This is an amazing place to stay!! It looks recently updated. Our room was very spacious, clean, and comfortable. It was also well-decorated. Staff was friendly and helpful. I wish every hotel I stayed at could be like this!
Séjour de 1 nuit en mars 2023
Réponse de Emma le 11 mars 2023
Rachel, Thank you for the feedback! We are so happy to hear that your stay was just what you needed. We hope to see you again in the future!

10/10 Excellent

JOHN

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Worth the money!
Room was clean. Very nice bathroom and lovely shower. Appreciated everything, it was very nice!
Séjour de 1 nuit en mars 2023
Réponse de Emma le 10 mars 2023
John, We love hearing that you had a great stay!Thank you for the review!

4/10 Médiocre

Kellie

Les points forts : Propreté
Les points faibles : Personnel et service et équipements
The front desk clerk didn’t know how to pull in the Expedia reservation even though she could see it. Interest she just charged me again giving the excuse it was for incidentals (even though the amount was more than the total Expedia charge). I spoke with the manager this morning when and she claims she fixed it but now we still have the full charge pending on our credit card in addition to the Expedia charge. Grrrr. Breakfast is basically non existent. Don’t even bother thinking you will eat here. The room was nice but for the charged, we at least expected breakfast other than boxed cereal and bagels
Séjour de 1 nuit en février 2023
Réponse de Emma le 28 févr. 2023
Kellie, We apologize for the inconvenience. We could not help that our system was down and all/any reservations made online did not integrate into our system. Once we close the credit card batch tonight, expect to see that pending charge drop in a few days. We hope that in the future you can stay with us again.

10/10 Excellent

Judy

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2023
Réponse de Emma le 17 févr. 2023
Judy, Thank you for the review. We hope you will stay with us again!