Avis sur The Oceanfront Litchfield Inn
The Oceanfront Litchfield Inn
1 Norris Drive, Pawleys Island, SC
Avis
7,8
Bien
7,8/10
Propreté
8,4/10
Personnel et service
8,0/10
Équipements
7,4/10
Infrastructures et conditions de l’hébergement
8,0/10
Écoresponsabilité
Avis
17 août 2017
Les points faibles : Personnel et service
Séjour de 2 nuits en août 2017
Réponse de Jeff le 19 août 2017
Sandrine,
Thank you very much for choosing to vacation with us here at the Oceanfront Litchfield Inn as well as for the feedback you had provided us with regarding your recent stay. We are always working to improve upon the experience we offer our guests and the staff and I are happy to see that overall, you had enjoyed your stay with us.
Thank you again for making us a part of your as well as for your feedback. The staff and I would like to wish you a safe and happy year and we look forward to accommodating you on your next trip to Pawleys Island.
8/10 Bien
jacques
1 avr. 2017
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
hotel au calme, et accès direct plage
jacques
Réponse de Jeff le 3 avr. 2017
Jacques,
Thank you so much for taking the time and sharing your experience with us. We take great pride in our property and strive to provide an excellent vacation experience!
We hope to see you again in the future!
10/10 Excellent
Paula
Voyage en couple
24 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Les points faibles : Équipements
Paula
Séjour de 3 nuits en mai 2024
Réponse de Distribution Team le 25 mai 2024
Thanks for staying with us. We appreciate your positive feedback!
4/10 Médiocre
Tiffany
15 mai 2024
Les points forts : Équipements
Les points faibles : Propreté
Tiffany
Séjour de 3 nuits en avril 2024
Réponse de Distribution Team le 15 mai 2024
We are sorry to hear that your experience was not as anticipated. I can assure you that our staff is working tirelessly, to provide a great experience for all. Thank you for the feedback that you have provided.
10/10 Excellent
Samantha
Voyage en famille
13 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Samantha
Séjour de 2 nuits en mai 2024
Réponse de Distribution Team le 14 mai 2024
Thanks for staying with us. We appreciate your positive feedback!
8/10 Bien
TERRY
Voyage en famille
5 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
TERRY
Séjour de 3 nuits en avril 2024
Réponse de Distribution Team le 6 mai 2024
Thanks for staying with us. We appreciate your feedback!
8/10 Bien
Sherri, Greenville
2 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Sherri
Séjour de 3 nuits en avril 2024
Réponse de VP le 3 mai 2024
Thanks for staying with us. We appreciate your positive feedback!
10/10 Excellent
Ray
Voyage en famille avec de jeunes enfants
28 avr. 2024
Les points forts : Équipements
Ray
Séjour de 3 nuits en avril 2024
Réponse de Distribution Team le 29 avr. 2024
Thanks for staying with us. We appreciate your positive feedback!
6/10 Satisfaisant
Andrea
Voyage en couple
27 avr. 2024
Les points forts : Propreté
Les points faibles : Infrastructures et conditions de l’hébergement
Andrea
Séjour de 5 nuits en avril 2024
Réponse de Distribution Team le 1 mai 2024
Thanks for staying with us. We appreciate your feedback!
8/10 Bien
Stephen
21 avr. 2024
Les points forts : Propreté et personnel et service
Stephen
Séjour de 1 nuit en avril 2024
Réponse de Distribution Team le 22 avr. 2024
Thanks for staying with us. We appreciate your feedback!
10/10 Excellent
Kevin
Voyage d’affaires, Voyage en couple
13 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Kevin
Séjour de 2 nuits en avril 2024
Réponse de VP le 13 avr. 2024
Thanks for staying with us. We appreciate your positive feedback!
10/10 Excellent
Djbonihernandez
4 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Djbonihernandez
Séjour de 1 nuit en mars 2024
Réponse de Distribution Team le 6 avr. 2024
Thanks for staying with us. We appreciate your positive feedback!
10/10 Excellent
Donna
18 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Donna
Séjour de 1 nuit en mars 2024
Réponse de Mary Ann - GSM le 19 mars 2024
Thank you for taking the time to review your recent stay with us. We are happy you enjoyed your visit and your stay with us. Please come back again!
2/10 Horrible
Nicole
8 mars 2024
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Nicole
Séjour de 1 nuit en février 2024
Réponse de Mary Ann Dawson - Guest ServicesManager le 10 mars 2024
Dear Nicole, It looks like something went wrong with your stay based on your rating. I am sorry that you did not enjoy your visit and if you would like to share anything please message us . Hope to see you another time
10/10 Excellent
Randy Schwitzer
Voyage en couple
18 févr. 2024
Les points forts : Équipements
Randy Schwitzer
Séjour de 2 nuits en février 2024
Réponse de Mary Ann le 23 févr. 2024
Good Day Mr. Schwitzer, I am happy to see that you enjoyed your stay. Thank you for taking the time to review us and we hope to see you again!
10/10 Excellent
Amy
Voyage en famille
7 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Amy
Séjour de 2 nuits en janvier 2024
Réponse de Mary Ann le 23 févr. 2024
Dear Ms. Amy, It seems you enjoyed your stay, we would love to have you back again as our guest. Have a great day!
8/10 Bien
Rob
4 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Rob
Séjour de 1 nuit en décembre 2023
Réponse de Mary Ann le 23 févr. 2024
Dear Rob, Thank you for taking the time to review your stay with us. It seems you had a nice time by your rating. Please let us know how we could have made your stay perfect resulting in a 10! Hoping to see you again.
6/10 Satisfaisant
Grant
29 déc. 2023
Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Grant
Séjour de 3 nuits en décembre 2023
Réponse de Mary Ann Dawson - Guest Services Manager le 29 déc. 2023
Thank you for your feedback and are glad your enjoyed your visit. Would have loved to earn your 5 so please let us know where we could have done better.
8/10 Bien
James
Voyage en famille
14 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Make sure exhaust fan works!
James
Séjour de 3 nuits en novembre 2023
Réponse de Mary Ann le 15 nov. 2023
Thank you for taking the time to provide us with your feedback. We are sorry for the inconveniences during your stay and will strive to better serve in the future. We hope to see you again in the future.
6/10 Satisfaisant
Misty
Voyage en groupe
12 nov. 2023
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Misty
Séjour de 1 nuit en novembre 2023
Réponse de Mary Ann le 12 nov. 2023
Thank you for staying with us. We are happy that you enjoyed the service while here. I will share your comments with the housekeeping leadership team as well. We hope to see you in the future.
2/10 Horrible
Candice
31 oct. 2023
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Candice
Séjour de 2 nuits en octobre 2023
Réponse de Mary Ann Dawson le 2 nov. 2023
Thank you for taking the time to provide us with a review. If you would like to share more details with us we would be happy to hear from you again. Please come back and see us again.
6/10 Satisfaisant
ANGELA
Voyage d’affaires, Voyage en couple
31 oct. 2023
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
ANGELA
Séjour de 2 nuits en octobre 2023
Réponse de Mary Ann Dawson le 2 nov. 2023
Dear Ms. Angela, Thank you for your comments. I hope that you reported this to us as some point during your stay. It is through our guest comments that we may strive to serve you better and we appreciate your feedback.
8/10 Bien
Brenda
Voyage en famille
28 oct. 2023
Les points forts : Personnel et service et confort de la chambre
Great view, room need remodel.
Brenda
Séjour de 3 nuits en octobre 2023
Réponse de Mary Guest Services Manager le 30 oct. 2023
Thank you so much for your feedback. We love to hear the constructive comments to share with our owners of the units to enhance our performance in the quality standards.
6/10 Satisfaisant
Monica
Voyage en famille
25 oct. 2023
Les points faibles : Infrastructures et conditions de l’hébergement
Monica
Séjour de 1 nuit en octobre 2023
Réponse de Mary Ann - Guest Services Manager le 30 oct. 2023
Thank you for your feedback, we value your business and opinion. We hope to see you again in the future.
8/10 Bien
walter
23 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
walter
Séjour de 5 nuits en octobre 2023
Réponse de Mary Ann - Guest Services Manager le 30 oct. 2023
Thank you for rating your experience and we hope to see you again.
10/10 Excellent
Michelle
Voyage en famille
17 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Michelle
Séjour de 2 nuits en octobre 2023
Réponse de Dorothy Vinot, GM, The Oceanfront Litchfield Inn le 19 oct. 2023
Thank you so much for your feedback. We appreciate your visit and hope to see you again.
8/10 Bien
Maria Katrina
Voyage en famille avec de jeunes enfants
17 oct. 2023
Les points forts : Personnel et service et équipements
Maria Katrina
Séjour de 2 nuits en octobre 2023
Réponse de Mary Ann - Guest Services Manager le 30 oct. 2023
We are happy to hear that you enjoyed your stay. We do our best to work with each individual owner for updates on their units. Great news though, we will be remodeling the restaurant areas and will have so many more great food and beverage services than we have had in the past. Stay tuned for those updates.
4/10 Médiocre
Mary Ellen
Voyage en famille
13 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Really disappointed this time
Mary Ellen
Séjour de 1 nuit en octobre 2023
Réponse de Dorothy Vinot, GM, The Oceanfront Litchfield Inn le 13 oct. 2023
Mary Ellen,We appreciate your visit to the Litchfield Inn. We are so very sorry that the unit you booked was not oceanfront. However, after researching your reservation and check in we noted that the unit provided was a Resort View Residential 2 Bedroom Villa and was indeed what your reservation was booked as. We do offer several photos on our website that show the different unit types and views. Again, I am sorry that you were unhappy with the unit.
10/10 Excellent
John
9 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great time
John
Séjour de 5 nuits en octobre 2023
Réponse de Dorothy Vinot, GM, The Oceanfront Litchfield Inn le 9 oct. 2023
Thank you very much for your feedback. We appreciate your business and hope to see you again.
4/10 Médiocre
John Glenna
Voyage en famille
9 oct. 2023
Les points faibles : Infrastructures et conditions de l’hébergement
John Glenna
Séjour de 4 nuits en octobre 2023
Réponse de Dorothy Vinot, GM, The Oceanfront Litchfield Inn le 9 oct. 2023
Mr. Glenna,Thank you for your comments and response. Please accept our sincere apologies for the condition of your rooms. This is not typical of our Inn. We hope you will return and give us another opportunity to provide an exceptional stay.
10/10 Excellent
Molly
Voyage en couple
8 oct. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Molly
Séjour de 2 nuits en octobre 2023
Réponse de Mary Ann Dawson - Guest Services Manager le 15 oct. 2023
Thank you for your response, we are happy you enjoyed everything. Please come back and see us again.
10/10 Excellent
Stephen
Voyage en famille
8 oct. 2023
Les points forts : Propreté et personnel et service
Stephen
Séjour de 2 nuits en octobre 2023
Réponse de Dorothy Vinot, GM, The Oceanfront Litchfield Inn le 9 oct. 2023
Thank you so much for your review. We appreciate you taking the time to provide a response and hope to see you again soon.
8/10 Bien
Michelle
Voyage en famille
7 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Michelle
Séjour de 1 nuit en octobre 2023
Réponse de Dorothy Vinot, GM, The Oceanfront Litchfield Inn le 9 oct. 2023
Thank you so much for your visit and response to our survey. We hope to see you again soon.
8/10 Bien
Jennifer
4 oct. 2023
Les points forts : Infrastructures et conditions de l’hébergement et confort de la chambre
Les points faibles : Personnel et service
Jennifer
Séjour de 2 nuits en octobre 2023
Réponse de Dorothy Vinot, GM, The Oceanfront Litchfield Inn le 9 oct. 2023
Thank you for your visit and response to our survey. We appreciate your business and hope to see you again soon.
8/10 Bien
Alan
1 oct. 2023
Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Alan
Séjour de 2 nuits en septembre 2023
Réponse de Dorothy Vinot, GM, The Oceanfront Litchfield Inn le 9 oct. 2023
Thank you so much for your response to our survey. We appreciate your business and hope to see you again soon.
6/10 Satisfaisant
Steve
28 sept. 2023
Les points forts : Propreté et équipements
Steve
Séjour de 3 nuits en septembre 2023
Réponse de Dorothy Vinot, GM, The Oceanfront Litchfield Inn le 9 oct. 2023
Thank you for your response to our survey. Please accept my sincere apologies for the issues you encountered. We hope to see you again and would ask that you please reach out in advance so that we can be sure to cover any issues we may have missed on this stay.
10/10 Excellent
Amy
Voyage en famille
24 sept. 2023
Amy
Séjour de 1 nuit en septembre 2023
Réponse de Dorothy Vinot, GM, The Oceanfront Litchfield Inn le 9 oct. 2023
Thank you for your reply. We appreciate your business and look forward to seeing you again.
10/10 Excellent
Gail
Voyage en groupe
22 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Gail
Séjour de 2 nuits en septembre 2023
Réponse de Dorothy Vinot, GM The Oceanfront Litchfield Inn le 9 oct. 2023
Thank you so much for staying with us at the Inn. We look forward to seeing you again .
4/10 Médiocre
Jill
Voyage en famille avec de jeunes enfants
17 sept. 2023
Jill
Séjour de 3 nuits en septembre 2023
Réponse de Dorothy Vinot, GM, The Oceanfront Litchfield Inn le 9 oct. 2023
Thank you for your recent visit. We apologize for the issues encountered. Our team is typically complimented for their friendly attitude and willingness to assist in any way. We will certainly share the feedback.Our breakfast has been relocated due to renovation in our own kitchens. Our plan for 2024 is a completely renovated restaurant area on two floors that will serve breakfast, lunch and dinner everyday. We hope you will return once our renovations are complete and enjoy a wonderful stay at the beach.
6/10 Satisfaisant
Joseph
13 sept. 2023
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Fun getaway, set your expectatoins correctly.
Joseph
Séjour de 1 nuit en septembre 2023
Réponse de Mary Ann - GSM le 13 sept. 2023
Thank you for taking the time to provide us with your feedback. We appreciate both your positive feedback as well as the feedback in area of improvement needs. It is through our guests comments and feedback that we celebrate and learn areas in need of improvement.. We hope to see you again
10/10 Excellent
Anthony
Voyage en couple
12 sept. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Anthony
Séjour de 2 nuits en août 2023
Réponse de Mary Ann - GSM le 12 sept. 2023
Thank you for being our guest and we hope to see you again in the future. WHen our guests are happy we are happy.
6/10 Satisfaisant
Doug
11 sept. 2023
Les points faibles : Infrastructures et conditions de l’hébergement
Doug
Séjour de 3 nuits en septembre 2023
Réponse de Mary Ann - GSM le 13 sept. 2023
Thank you for your review. We'd love to hear details about your experience anytime.
10/10 Excellent
Jaleesa, Garner
Voyage en couple
10 sept. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jaleesa
Séjour de 2 nuits en septembre 2023
Réponse de Mary Ann - GSM le 11 sept. 2023
Than you for your review, We are so happy to hear you enjoyed your visit. Please come back and see us again.
6/10 Satisfaisant
Daniel
9 sept. 2023
Daniel
Séjour de 1 nuit en septembre 2023
Réponse de Mary Ann - Guest Services Manager le 30 oct. 2023
Thank you for rating your experience. We hope to see you again in the future.
10/10 Excellent
gloria
8 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
gloria
Séjour de 1 nuit en septembre 2023
Réponse de Mary Ann - GSM le 12 sept. 2023
Thank you for your feedback. Please come and stay for a while longer next time. We cannot wait to see you again, that is if you come back :-)
6/10 Satisfaisant
Amber
5 sept. 2023
Les points faibles : Infrastructures et conditions de l’hébergement
Amber
Séjour de 4 nuits en août 2023
Réponse de Mary Ann - GSM le 12 sept. 2023
We are so sorry you did not have a pleasant experience. It is so out of the norm. If you have it in your heart and allow us to restore your faith in us we would be delighted. If so, book your reservation and afterwards contact us to remind us what happened and I will make sure we put extra special attention to your reservation so we may exceed your expectations next time. It is through our guest comments that we may strive to serve you all better.
10/10 Excellent
Darlene
2 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Darlene
Séjour de 3 nuits en août 2023
Réponse de Mary Ann - GSM le 12 sept. 2023
We are so, so happy to hear you loved our Inn. Please come back and see us any time. We love to be the place that great memories are made, besides what's not to love about the soft white sandy beach!
6/10 Satisfaisant
Ron
27 août 2023
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Ron
Séjour de 2 nuits en août 2023
Réponse de Mary Ann - GSM le 12 sept. 2023
Thank you so much for your response. Your comment is noted as nice, however, your score is mediocre so please do not hesitate to respond with more details on how we could have earned a 4 or 5 out 5 rating. We hope you come back and see us again.
8/10 Bien
Jim
22 août 2023
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
THE GOOD, THE BAD, AND THE UGLY
Jim
Séjour de 4 nuits en août 2023
Réponse de Dorothy Vinot, GM, The Oceanfront Litchfield Inn le 1 sept. 2023
Thank you for visiting with us.
10/10 Excellent
Kassie
21 août 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Kassie
Séjour de 2 nuits en août 2023
Réponse de Mary Ann - GSM le 12 sept. 2023
Thank you for your review. It appears you had a great experience and we hope to see you again in the near future.