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Avis sur Litchfield Beach & Golf Resort

3.5 out of 5
Litchfield Beach & Golf Resort
14276 Ocean Hwy, Pawleys Island, SC

Avis

7,6

Bien

Note des voyageurs de 10 (Excellent), d’après 411 avis sur 1001." "
Note des voyageurs de 8 (Bien), d’après 267 avis sur 1001." "
Note des voyageurs de 6 (Satisfaisant), d’après 125 avis sur 1001." "
Note des voyageurs de 4 (Médiocre), d’après 106 avis sur 1001." "
Note des voyageurs de 2 (Horrible), d’après 92 avis sur 1001." "

8,0/10

Propreté

7,8/10

Personnel et service

8,2/10

Équipements

7,8/10

Infrastructures et conditions de l’hébergement

7,8/10

Écoresponsabilité

Avis

10/10 Excellent

Voyageur vérifié

Séjour de 1 nuit en avril 2019

6/10 Satisfaisant

Mayra

No dish soap and there was sand in bathroom floor and shower.
Séjour de 1 nuit en mai 2024
Réponse de Distribution Team le 27 mai 2024
We are sorry to hear that your experience was not as anticipated. I can assure you that our staff is working tirelessly, to provide a great experience for all. Thank you for the feedback that you have provided.

10/10 Excellent

Jennifer

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The property was absolutely beautiful. We enjoyed every second once we learned how to navigate it. There was so much to do and everything was so clean and comfortable.
Séjour de 1 nuit en mai 2024
Réponse de Distribution Team le 27 mai 2024
Thanks for staying with us. We appreciate your positive feedback!

8/10 Bien

Renae

Voyage en famille
We arrived on a Saturday early in the day. There were problems with the hot water all through the weekend. We were nicely taken care of on Monday as they moved us to another building. Having said that, we think they need to have a more immediate response to addressing the issue at hand for the comfort and experience of their customers.
Séjour de 7 nuits en avril 2024
Réponse de Distribution Team le 2 mai 2024
Thank you so much for your positive feedback! It was a pleasure! I am so glad that you enjoyed your time at my condo, and I'd love to help you plan your next trip!

2/10 Horrible

Rhonda

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
We rented the property through Expedia, when we arrived we were told the room we requested was not available. Management told us we should have not gone through Expedia, even thou when in the past we rented direct we were also not given the property we requested. Management did not seem concerned that we were very unhappy, we were actually told it is the industry standard to be given a room not necessarily the room requested. We will probably stay here again just because the choices are limited for ocean front but have lower expectations going forward and are willing to share the experience with anyone that ask.
Séjour de 3 nuits en avril 2024
Réponse de ND le 25 avr. 2024
We are sorry that your stay wasn't as anticipated. I can assure you that our staff is working tirelessly to provide a seamless stay for each guest.

10/10 Excellent

Lizbeth

Les points forts : Propreté
Séjour de 4 nuits en mars 2024
Réponse de VP le 30 mars 2024
Thanks for staying with us. We appreciate your positive feedback!

10/10 Excellent

Tina

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Being located on beach. Being able to watch the sun rise from the balcony.
Séjour de 2 nuits en mars 2024
Réponse de Distribution Team le 29 mars 2024
Thanks for staying with us. We appreciate your positive feedback!

6/10 Satisfaisant

robert

Voyage en couple
Concerns: Condo was not clean around/under the furniture. Thermostat would not change the temperature. Ice maker was not making ice. Shower had mold/mildew. I feel that for the price we paid, there should not have been problems like above.
Séjour de 2 nuits en mars 2024
Réponse de Distribution Team le 29 mars 2024
We are sorry to hear that your experience was not as anticipated. I can assure you that our staff is working tirelessly, to provide a great experience for all. Thank you for the feedback that you have provided.

10/10 Excellent

sangoeun

Séjour de 2 nuits en mars 2024
Réponse de Distribution Team le 29 mars 2024
Thanks for staying with us. We appreciate your positive feedback!

10/10 Excellent

Eunice

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was beautiful
Séjour de 3 nuits en février 2024
Réponse de Distribution Team le 29 mars 2024
Thanks for staying with us. We appreciate your positive feedback!

8/10 Bien

Lee

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice short walk to the Ocean, easy parking, facility well maintained
Séjour de 3 nuits en février 2024
Réponse de Distribution Team le 29 mars 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Connor

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en février 2024
Réponse de Distribution Team le 29 mars 2024
Thanks for staying with us. We appreciate your positive feedback!

10/10 Excellent

Melissa

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en février 2024
Réponse de Distribution Team le 29 mars 2024
Thanks for staying with us. We appreciate your positive feedback!

8/10 Bien

John

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en février 2024
Réponse de Distribution Team le 29 mars 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Fatima

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en janvier 2024

10/10 Excellent

Diane

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Loved my stay here. It is a beautiful resort right on the ocean.
Séjour de 3 nuits en janvier 2024

8/10 Bien

Jerkerris

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Beautiful Carolina coastline
This was a New Year's Eve trip, an annual event my wife and I take somewhere in the southeast. The property is great overall and I would stay here again. I wish the young lady at the front was a little more cordial and welcoming. I called the front desk to inquire why I didn't receive the room that I reserved and was greeted with attitude.
Séjour de 2 nuits en décembre 2023

6/10 Satisfaisant

Martese, Concord

Voyage en famille, Voyage en groupe
Les points forts : Propreté et personnel et service
The property overall was nice. I stayed at the Seaside Inn.
Séjour de 5 nuits en décembre 2023

10/10 Excellent

Jerald

Voyage en famille
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Thanks!
Other than precise directions to accomodations, all was well!
Séjour de 4 nuits en décembre 2023

10/10 Excellent

Wade

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en décembre 2023

10/10 Excellent

Joua

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en décembre 2023

10/10 Excellent

Martese

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The Villas are really nice and Quiet
Séjour de 3 nuits en novembre 2023

10/10 Excellent

Jeffrey

Voyage en famille, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Variety of room and villa and house options. The option to stay off the main property was a surprise but turned out to be a good one. Looking forward to returning and staying in the main area next time.
Séjour de 2 nuits en novembre 2023

2/10 Horrible

Peter

Séjour de 2 nuits en novembre 2023

10/10 Excellent

Michael

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
It was an amazing stay and we will be back again ⭐️⭐️⭐️⭐️⭐️✨️
Séjour de 3 nuits en octobre 2023
Réponse de Guest services manager le 12 nov. 2023
Thank you for your feedback on your recent stay at The Litchfield Company. I am happy to hear that you had a great stay with us. We look forward to seeing you in the future!

10/10 Excellent

Linda

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great pool and easy beach access
Séjour de 4 nuits en septembre 2023
Réponse de Guest services manager le 12 nov. 2023
Thank you for your feedback on your recent stay at The Litchfield Company. I am happy to hear that you had a great stay with us. We look forward to seeing you in the future!

4/10 Médiocre

Martha

Les points forts : Infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Séjour de 4 nuits en septembre 2023

10/10 Excellent

Chris

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The property was the absolute nicest place we have ever stayed at. The grounds were so beautiful. Our resort was so quiet and nice. Every one of the employees at Litchfield by the sea was so nice. It was our best vacation ever. The beach is also perfect. We will return soon . Thanks.
Séjour de 5 nuits en septembre 2023

8/10 Bien

Brian

Voyage en famille, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great place to stay
Séjour de 2 nuits en septembre 2023

8/10 Bien

Stephanie

Voyage en famille, Voyage en groupe
Les points forts : Personnel et service
Les points faibles : Propreté
Séjour de 2 nuits en septembre 2023

6/10 Satisfaisant

Crystal

Voyage d’affaires, Voyage en couple
Les points forts : Équipements
Les points faibles : Propreté
Holes in walls, bed hard
Séjour de 2 nuits en septembre 2023
Réponse de Benjamin Greene le 27 sept. 2023
Greetings Crystal,Thank you so much for providing the honest guest feedback from your recent stay so we can have these issues addressed. We hope to see you again soon in the Pawleys Island area! Sincerely,Benjamin GreeneResort Manager

10/10 Excellent

Rick

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Folks @ Litchfield were the best!! Very attentive & helpful. Latoya & Bree went above & beyond to make sure our stay was a great one!!
Séjour de 3 nuits en septembre 2023

10/10 Excellent

Cindy

Séjour de 5 nuits en septembre 2023

4/10 Médiocre

Christina

Séjour de 1 nuit en septembre 2023

2/10 Horrible

Cletus

Les points forts : Infrastructures et conditions de l’hébergement et confort de la chambre
Les points faibles : Propreté et personnel et service
Never again
We felt like we were at a retirement community. No fun. Too stiff... nothing fun to there. No pool side bar as it said. Bugs in room, security was rude. Will never be back
Séjour de 3 nuits en août 2023
Réponse de Benjamin Greene le 31 août 2023
Greetings Celtus,Thank you for taking the time to provide the feedback from your recent stay. I sincerely apologize that the area you were staying in felt like a retirement community.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice but could be cleaner
Very nice room. the bedroom window has blinds to block light but was not enough to make the room dark. The outside lights still lit up the bedroom quite a bit. The cleanliness could have been better. There was hair in the bathroom and the floors left our feet black. Otherwise we very much enjoyed our stay.
Séjour de 4 nuits en juillet 2023
Réponse de Benjamin Greene le 1 août 2023
Thank you for taking the time to provide us with a review from your recent stay. We will be sure to let the housekeeping department head aware so they can address this with the staff.

2/10 Horrible

Teodulo

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Trash
I book golf view and got something else. When arrive to the room the shower, kitchen sink was full of black mold, no towels or toilet paper the sleeper sofa was dirty and ripped also some roaches and bugs. I call front desk and the receptionist told me that she was new and couldn't do nothing to help.
Séjour de 2 nuits en juillet 2023
Réponse de Benjamin Greene le 4 août 2023
Greetings Teodulo,I hope this email finds you well. On behalf of the team here at The Litchfield Beach and Golf Resort I would like to offer our sincerest apologies for the issues you found in the unit upon your arrival. We will be sure to address this with the housekeeping team. The unit you were assigned to was the unit you reserved through Expedia but we are sorry if there was any confusion.

2/10 Horrible

John

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Make sure your room is confirmed before you go
It sucked. From the time I checked in, until my room was downgraded, I stayed one night and have yet to receive my refund I’m sure it’s a great place but I never saw the beach bc I didn’t know how to get there on the resort
Séjour de 3 nuits en juillet 2023
Réponse de Benjamin Greene le 4 août 2023
Greetings John,Greetings Teodulo,I hope this email finds you well. On behalf of the team here at The Litchfield Beach and Golf Resort I would like to offer our sincerest apologies for the issues you encountered.

6/10 Satisfaisant

Richard

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
This property is great but it could be a lot better. Most places here are not convenient to the Ocean. The elevator at Seaside is super slow and very HOT inside. No air at all. If you rent umbrellas you have to park at one place and then walk a long ways to another location to use your rented chairs and umbrellas. The whole system could use an overhaul.Some of the amenties like the Ice Cream shop were not open or available. Just needs the right people to run this place and it would be great again.
Séjour de 4 nuits en juillet 2023
Réponse de Benjamin Greene le 4 août 2023
Greetings Richard,Thank you for taking the time to provide us with the feedback from your recent stay as we use this as a tool to gauge guest satisfaction and make improvements to the service we provide. On behalf of the team at Litchfield we would like to offer our sincerest apologies about the issues encountered. We are actually planning to do a major overhaul to our amenities.

6/10 Satisfaisant

Marty

Voyage en famille
Nice place.
Love the location- The room was ok- Minor maintenance and minor housekeeping issues- Outlet covers missing. Minor paint touch up needed. Tiny tv in bedroom-smaller than my laptop- But not a huge negative. Hair tie from previous guest found. My room internet did not work-connected to room next door- The worst thing about the room was the comforter on the bed- felt nasty- Easy fix buy non floral and use a modern one.
Séjour de 2 nuits en juillet 2023
Réponse de Benjamin Greene le 4 août 2023
Greetings Marty,Thank you for taking the time to provide us with the feedback from your recent stay. On behalf of the team here at Litchfield we sincerely apologize for how you found the condition of the unit upon your arrival. We will address these issues you reported with the unit condition to ensure this is taken care of.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Litchfield Beach Resort
Love this place!
Séjour de 4 nuits en juillet 2023
Réponse de Benjamin Greene le 4 août 2023
Thank you so much for taking the time to provide the positive review from your recent stay. We hope to have you visit us again soon in the Pawleys Island area!

10/10 Excellent

Ginger

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Excellent experience. All of the staff that we encountered were super nice. The property was very clean and well maintained. Housekeeping staff was very nice,helpful and always working. Very impressed.
Séjour de 5 nuits en juillet 2023
Réponse de Benjamin Greene le 4 août 2023
Greetings Ginger,Thank you so much for taking the time to provide the positive review from your recent stay. We hope to have you visit us again soon in the Pawleys Island area!

4/10 Médiocre

Richard

Les points faibles : Propreté et personnel et service
Séjour de 7 nuits en juillet 2023
Réponse de Benjamin Greene le 4 août 2023
Greetings Richard,Thank you for taking the time to provide the feedback from your recent stay.

4/10 Médiocre

Sherman

Voyage en groupe
Les points faibles : Personnel et service
Type of room that was reserved was not given. No adjustment for lesser quality room with over 3 hours of phone calls over 4 days. Billing was consistently incorrect. No irons in room; Tiny soap bars functionally unusable. Television was miniature sized; hardly fit in oversized entertainment center. No desks in room. Overall a poor stay experience. Still attempting to clear $317.10 in debit that was charged to my account.
Séjour de 3 nuits en juillet 2023
Réponse de Benjamin Greene le 4 août 2023
Greetings Sherman,Thank you for taking the time to share the feedback from your recent stay. On behalf of the team at Litchfield Beach and Golf Resort I would like to offer our sincerest apologies for the issues you experienced. We will be sure to address these issues immediately.

10/10 Excellent

Beth

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en juillet 2023
Réponse de Benjamin Greene le 18 juil. 2023
Beth,Thank you for taking the time to provide us with the positive feedback from your recent stay! We hope to see you soon. Sincerely,Benjamin Greene

8/10 Bien

Katherine

Voyage en famille
Les points forts : Personnel et service et confort de la chambre
Séjour de 7 nuits en juillet 2023
Réponse de Benjamin Greene le 18 juil. 2023
Katherine,Thank you for taking the time to provide us with the positive feedback from your recent stay! We hope to see you soon. Sincerely,Benjamin Greene

2/10 Horrible

PARMJIT

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
AWFUL! The WORST experience ever !!!
Awful! I have never had such a bad experience. DO NOT STAY HERE is what I would tell everyone... this experience has me really questioning my ever using hotels.com too. The place was simply the worst ever and completely ruined our vacation. The beds were really bad. When we laid down it just sank like it had no support and a broken box underneath. I felt like my head and feet were both pointing to the roof. I understand that people have different preferences to the softness of the mattress and you can't please everyone BUT these beds were not something you could sleep on. My wife ended up sleeping on the couch and I have a bad back ache. The bathroom hangers were so nasty I almost threw up when I went to hang my clothes. The carpet was nasty and ripping at the seams. There was no hot water on days 3 and 4 of our stays so we had no choice but to shower in cold water. I mean the whole experience was awful!!!
Séjour de 4 nuits en juillet 2023
Réponse de Benjamin Greene le 4 août 2023
Greetings Parmjit,Thank you for taking the time to share the feedback from your recent stay. On behalf of the team at Litchfield Beach and Golf Resort I would like to offer our sincerest apologies for the issues you experienced. We will be sure to address these issues immediately.

10/10 Excellent

Sana

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
We thought we were getting an oceanfront room, but did not and were still able to have a great trip. The beach is really quick walk or drive away and the room looked brand new. Would definitely stay here again!
Séjour de 2 nuits en mai 2023
Réponse de Benjamin Greene le 18 juil. 2023
Sana,Thank you for taking the time to provide us with the positive feedback from your recent stay! We hope to see you soon. Sincerely,Benjamin Greene

8/10 Bien

Paul

Les points forts : Infrastructures et conditions de l’hébergement et confort de la chambre
Les points faibles : Personnel et service
A little disappointed
Séjour de 4 nuits en mai 2023

8/10 Bien

Eugene

Les points forts : Propreté, personnel et service, confort de la chambre
Séjour de 3 nuits en mai 2023