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Avis sur ibis Pune Hinjewadi Hotel

3.5 out of 5
ibis Pune Hinjewadi Hotel
Pune Infotech Park Hinjewadi Phase II, Maharashtra, Hinjewadi, Paud, Maharashtra

Avis

8,0

Très bien

Note des voyageurs de 10 (Excellent), d’après 12 avis sur 29." "
Note des voyageurs de 8 (Bien), d’après 10 avis sur 29." "
Note des voyageurs de 6 (Satisfaisant), d’après 4 avis sur 29." "
Note des voyageurs de 4 (Médiocre), d’après 1 avis sur 29." "
Note des voyageurs de 2 (Horrible), d’après 2 avis sur 29." "

8,4/10

Propreté

8,0/10

Personnel et service

7,8/10

Équipements

8,2/10

Infrastructures et conditions de l’hébergement

7,6/10

Écoresponsabilité

Avis

10/10 Excellent

Surya Narayanan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Good food, people especially Mahir and Atharva. All staffs are very courteous. Neat and clean rooms. Overall excellent experience. Thank You ibis team
Séjour de 2 nuits en avril 2024
Réponse de Pritam Choudhary le 7 avr. 2024
Dear Guest,We very much appreciate your comments regarding your stay at the ibis Pune Hinjewadi. It is always a pleasure to receive positive feedback.I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Pritam ChoudharyOperations Manager

2/10 Horrible

Amit

Voyage d’affaires
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 3 nuits en janvier 2024
Réponse de Pritam Choudhary le 21 janv. 2024
Dear Guest, I am sorry to hear that during your last visit we were unable to deliver the service standards that we always provide to our valued guest.We have taken careful note of your feedback on issues highlighted by you. I can assure you that your experience was certainly not reflective of our usual standards of service and I sincerely regret the inconvenience caused to you.I am rigorously following up with my team on the concerns raised by you. We request you to provide us with another opportunity to serve you better and to regain your confidence in ibis Pune Hinjewadi.Sincerely,Pritam ChoudharyOperations Manager

10/10 Excellent

Utkarsh

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good hotel, I extended my stay by 1 day. Worth the amount.
Séjour de 1 nuit en janvier 2024
Réponse de Pritam Choudhary le 21 janv. 2024
Dear Guest,We very much appreciate your comments regarding your stay at the ibis Pune Hinjewadi. It is always a pleasure to receive positive feedback.I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Pritam ChoudharyOperations Manager

8/10 Bien

D

Séjour de 1 nuit en octobre 2023

10/10 Excellent

Anurag

Séjour de 1 nuit en septembre 2023
Réponse de Pritam Choudhary le 17 déc. 2023
Dear Guest,We very much appreciate your comments regarding your stay at the ibis Pune Hinjewadi. It is always a pleasure to receive positive feedback.I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Pritam ChoudharyOperations Manager

10/10 Excellent

shrawan

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Thanks bajrang an team, It was good stay at ibis hinjewadi, Appreciate front desk team for hussle free check inn.
Séjour de 1 nuit en septembre 2023
Réponse de Pritam Choudhary le 6 oct. 2023
Dear Guest,Thank You!!

10/10 Excellent

Saurabh

Voyage en famille, Voyage d’affaires
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Staff was very good especially door entry person in morning hour is quite helpful. I don't exactly remember his name just based on memory I remember Dhananjay.
Séjour de 2 nuits en juillet 2023

8/10 Bien

Arvind

Voyage d’affaires, Voyage en couple
Les points forts : Propreté
Good
Séjour de 3 nuits en juillet 2023

8/10 Bien

Karan

Voyage d’affaires
Les points forts : Propreté, personnel et service, confort de la chambre
Séjour de 1 nuit en janvier 2023

8/10 Bien

Gaurav

8/10 Bien

Deeksha

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This was a good stay. We ordered food from the restaurant which was great. The room size is a bit small but it's a cozy stay.
Séjour de 1 nuit en septembre 2022

6/10 Satisfaisant

Nilesh

Voyage d’affaires
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Séjour de 1 nuit en mai 2022

10/10 Excellent

Sudhir

Voyage en famille
Les points forts : Personnel et service
Séjour de 2 nuits en janvier 2022

2/10 Horrible

jatin

Séjour de 1 nuit en février 2022

10/10 Excellent

Himani

Séjour de 1 nuit en février 2022

8/10 Bien

Pranay

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good value for money
Clean rooms and polite staff. I got a room with a nice view of the greenery and mountains so that was a bonus. Housekeeping should ensure toiletries are stocked up before the guest checks-in. In my case , there was only a bottle of soap in the bathroom with no other toiletries. Even the toilet paper was 1% left and there was no spare roll kept in the toilet. Other than these small issues , the stay was comfortable and I encountered no other issues.
Séjour de 1 nuit en octobre 2021

8/10 Bien

Dev

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good place for a comfortable stay.
Value for money. Good place for a comfortable stay.
Séjour de 1 nuit en septembre 2021

6/10 Satisfaisant

Anand

Voyage d’affaires
Les points faibles : Confort de la chambre
Séjour de 1 nuit en juin 2021

8/10 Bien

Anil

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2020
Réponse de Virender Choudhary le 25 nov. 2020
Hi Anil, Thank you for rating us. Your feedback is valuable to us as it is our constant endeavor to provide consistently high quality of service to all our valued guests and your satisfaction is paramount for us. Sincerely. Virender Choudhary General Manager

4/10 Médiocre

Voyageur vérifié

Voyage d’affaires
Les points faibles : Personnel et service
......"...................................................
Séjour de 1 nuit en décembre 2019

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 1 nuit en septembre 2019

10/10 Excellent

Voyageur vérifié

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice n peaceful....worth costing Clean good food.
Séjour de 1 nuit en mai 2019
Réponse de Team ibis Hinjewadi le 8 juil. 2019
Thank you!

10/10 Excellent

Voyageur vérifié

Séjour de 1 nuit en février 2019
Réponse de Team ibis Hinjewadi le 23 mai 2019
Thank you!

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent and a tranquil location. Good Ambience and polite staff
Séjour de 2 nuits en décembre 2018
Réponse de Team,ibis Pune Hinjewadi le 29 déc. 2018
Thank You!

10/10 Excellent

Vijay, Boston

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location and very helpful and professional staff. Room size is okay not very small. Bathroom could be little bigger.
Séjour de 2 nuits en décembre 2018
Réponse de Team,ibis Pune Hinjewadi le 12 déc. 2018
Hi Vijay, Thank you for the review and hope to see you soon at ibis Pune Hinjewadi.

8/10 Bien

Tridib

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en novembre 2018
Réponse de Team,ibis Pune Hinjewadi le 5 déc. 2018
Thank you for the rating us.

8/10 Bien

A G

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very Comfortable and Nice would recommend 100%
Séjour de 12 nuits en juin 2018
Réponse de Team ibis Pune Hinjewadi le 23 mai 2019
Thank you!

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Propreté et confort de la chambre
Les points faibles : Personnel et service
Don’t like Expedia too much
Check in needs to smoother especially for guests checking in late. We had some tos and fros with smoking/ no smoking; check in staff declined our request for a non smoking room but when their key card didn’t work; magically came up with a non smoking room. The ardor of the check in staff could have been way better too. The hotel manager took the pain of calling us and defending themselves on their action- stating that our booking was through Expedia and no such amenities are guaranteed. Easily my worst experience in a while being gold/ platinum member on most hotel chains. If I were Expedia, I’d give this hotel a pass from my listings.
Séjour de 2 nuits en avril 2018
Réponse de Team, ibis Pune Hinjewadi. le 10 mai 2018
Dear Guest, Thank you for the sharing your feedback with us. We are extremely sorry for all the inconvenience caused to you during your recent stay with us. We have taken careful note of concerns highlighted by you and have taken corrective measures to ensure similar incidents are not repeated, and our guests are not inconvenienced. Conscious that any explanation cannot completely erase the unsatisfying experience you have been through; I hope you will give us another opportunity to serve you better and regain your confidence in ibis Pune Hinjewadi. Warm Regards, Team, ibis Pune Hinjewadi.

10/10 Excellent

Ricardo

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
A solid stay in a brand new property
We had a business stay of a week at this property with two rooms. Both of us were impressed that the level of a Ibis property in India can actually be higher than in Europe. Free amenities, good spacious room, the fantastic Ibis bed and the staff kept it clean during our entire stay. The food at the restaurant is good and well priced for an hotel. We will be back again and just hope the property can do enough maintenance and up keeping to make sure quality levels won't go down.
Réponse de Team, ibis Pune Hinjewadi le 10 mai 2018
Dear Ricardo, It was our pleasure to welcome you at ibis Pune Hinjewadi. We were delighted to hear that your stay was comfortable and that you were happy with our food & services. We are looking forward to see you soon at ibis Pune Hinjewadi. Warm Regards, Team, ibis Pune Hinjewadi