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Avis sur Renaissance Pattaya Resort & Spa

5 out of 5
Renaissance Pattaya Resort & Spa
9/9 Moo 3, Na Jomtien, Sattahip, Chonburi

Avis

8,8

Excellent

Note des voyageurs de 10 (Excellent), d’après 145 avis sur 249." "
Note des voyageurs de 8 (Bien), d’après 78 avis sur 249." "
Note des voyageurs de 6 (Satisfaisant), d’après 12 avis sur 249." "
Note des voyageurs de 4 (Médiocre), d’après 7 avis sur 249." "
Note des voyageurs de 2 (Horrible), d’après 7 avis sur 249." "

9,2/10

Propreté

9,0/10

Personnel et service

9,0/10

Équipements

9,0/10

Infrastructures et conditions de l’hébergement

9,0/10

Écoresponsabilité

Avis

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice hotel and great service. Too bad that the beach is dirty and not much appealing ...
Séjour de 3 nuits en décembre 2021
Réponse de Renaissance Pattaya Resort & Spa team le 7 janv. 2022
Dear Value Geust, Thanks for staying with us and for letting us know how much you enjoyed Renaissance Pattaya. We really appreciate your feedback. I have shared your valued feedback with the appropriate hotel team, so we can keep improving the experience and to avoid similar incidents in the future. Best regards,

8/10 Bien

GYURI

Voyage en famille
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 2 nuits en février 2024

10/10 Excellent

Clare

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The property is a 10/10 with beautiful views of the ocean. The beach is a bit dirty with plastic and seweed on the beach. The staff are amazing and friendly. The food is great but limited options s for a longer stay. We stayed 5 days. The surface at the pool was a bit weird. They never came around to see if you wanted anything. When you went to the bar they made you feel bad for coming to the bar and said go back to your seat and we will bring it to you. Overall, the really beautiful and I would recommend it
Séjour de 5 nuits en janvier 2024
Réponse de N le 25 janv. 2024
Thank you for your kind update

10/10 Excellent

Kah Soon

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful resort but nothing much in it’s vicinity. If you are here, be prepared to stay and enjoy the resort in it’s entirety. That said it has a great beach view, good food, and awesome staff, so not a hard thing to do by all means, hence the overall 5 stars
Séjour de 2 nuits en janvier 2024
Réponse de N le 25 janv. 2024
Thank you very much

10/10 Excellent

Andreas

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en décembre 2023
Réponse de N le 25 janv. 2024
Thank you very much

10/10 Excellent

Mike

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It has great facilities, the poools are good and the room was excellent.
Séjour de 4 nuits en octobre 2023
Réponse de Kan le 8 déc. 2023
Dear Mike,On behalf of the entire hotel team, I want to thank you for sharing about your stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our ambassadors as a way of celebrating the great guest experiences we delivered. Once again, we appreciate you taking the time to share your feedback. We hope to welcome you again soon. Kind regards, Renaissance Pattaya Resort & Spa Management Team

10/10 Excellent

Kamolluk

Voyage en groupe
Great location and value for money
Séjour de 2 nuits en novembre 2023
Réponse de Kan le 8 déc. 2023
Dear Kamolluk,On behalf of the entire hotel team, I want to thank you for sharing about your stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our ambassadors as a way of celebrating the great guest experiences we delivered. Once again, we appreciate you taking the time to share your feedback. We hope to welcome you again soon. Kind regards, Renaissance Pattaya Resort & Spa Management Team

6/10 Satisfaisant

Voyageur vérifié

Voyage en famille
Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
Quality downgrade
Missing some toilette set and no extra toilet paper in the bathroom. There was a commode drainage issue. Pillows were too soft. I liked it more in the past when they had Friday dinner buffet. This time they just have Saturday dinner buffet only.
Séjour de 2 nuits en novembre 2023

10/10 Excellent

JIHYE

Séjour de 3 nuits en octobre 2023

10/10 Excellent

chihwei

Séjour de 3 nuits en septembre 2023

10/10 Excellent

Tsz Pun

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The swimming pool is ver nice
Séjour de 3 nuits en août 2023
Réponse de Renaissance Pattaya Resort & Spa Management Team le 23 août 2023
On behalf of the entire hotel team, I want to thank you for sharing about your stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our ambassadors as a way of celebrating the great guest experiences we delivered. Once again, we appreciate you taking the time to share your feedback. We hope to welcome you again soon. Kind regards, Renaissance Pattaya Resort & Spa Management Team

10/10 Excellent

Fung Ling fion

Séjour de 3 nuits en août 2023
Réponse de Renaissance Pattaya Resort & Spa Management Team le 2 sept. 2023
On behalf of the entire hotel team, I want to thank you for rating us. We hope to welcome you again for the next future. Kind regards, Renaissance Pattaya Resort & Spa Management Team

8/10 Bien

Ploymalada

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
(➕)Nice place to spend time with family. (➖)Waiting in the check-in queue for a very long time despite having 1 previous queue .The beach is not as clean as it should be.
Séjour de 1 nuit en juillet 2023
Réponse de Renaissance Pattaya Resort & Spa Management Team le 7 août 2023
Dear Khun Ploymaya,Thank you for taking the time to let us know about your experience while staying with us. Unfortunately our hotel location is not meet your expectations we're sorry to hear that however I have shared your feedback with the leadership team to ensure that our other service during you are here may help you enjoyed during stay with us. We wish we may have chance to welcome you back in the future plan in Pattaya area. Kind regards, Renaissance Pattaya Resort & Spa Management Team

8/10 Bien

Krisana

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Easy location and nice beach view
Séjour de 1 nuit en juillet 2023
Réponse de Renaissance Pattaya Resort & Spa Management Team le 7 août 2023
Dear Khun Krisana,On behalf of the entire hotel team, I want to thank you for sharing about your stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our ambassadors as a way of celebrating the great guest experiences we delivered. Once again, we appreciate you taking the time to share your feedback. We hope to welcome you again.Kind regards, Renaissance Pattaya Resort & Spa Management Team

10/10 Excellent

Sonja

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very nice beach, direct access
Séjour de 1 nuit en juillet 2023
Réponse de Renaissance Pattaya Resort & Spa Management Team le 7 août 2023
Dear Khun Sonja,On behalf of the entire hotel team, I want to thank you for sharing about your stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our ambassadors as a way of celebrating the great guest experiences we delivered. Once again, we appreciate you taking the time to share your feedback. We hope to welcome you again soon. Kind regards, Renaissance Pattaya Resort & Spa Management Team

6/10 Satisfaisant

Wachira

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en juillet 2023
Réponse de Renaissance Pattaya Resort & Spa Management Team le 7 août 2023
Dear Khun Wachira, On behalf of the entire hotel team, I want to thank you for rating us. We hope to welcome you again soon. Kind regards, Renaissance Pattaya Resort & Spa Management Team

8/10 Bien

PIAMSOOK

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
It's awesome staying in this hotel. Decoration is modern style less is more. All staffs are very friendly and 100% services mind. Breakfast is lots and lots. Just 2 things to complain 1) the pillows are too solf. 2) sea water in the front of the hotel is quite poor.
Séjour de 1 nuit en juillet 2023
Réponse de Renaissance Pattaya Management Team le 19 juil. 2023
Dear Khun Piamsook, On behalf of the entire hotel team, I want to thank you for sharing about your stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our ambassadors as a way of celebrating the great guest experiences we delivered. Once again, we appreciate you taking the time to share your feedback. We hope to welcome you again soon. Kind regards, Renaissance Pattaya Resort & Spa Management Team

10/10 Excellent

Janpim

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The infinite pool tgat separated children from adult.
Séjour de 1 nuit en juillet 2023
Réponse de Renaissance Pattaya Management Team le 18 juil. 2023
Dear Khun Janpim, On behalf of the entire hotel team, I want to thank you for sharing about your stay. We hope to welcome you again soon. Kind regards, Renaissance Pattaya Resort & Spa Management Team

10/10 Excellent

Matteo

Séjour de 2 nuits en juillet 2023
Réponse de Renaissance Pattaya Management Team le 18 juil. 2023
Dear Mr.Matteo, On behalf of the entire hotel team, I want to thank you for rating us. We hope to welcome you again soon. Kind regards, Renaissance Pattaya Resort & Spa Management Team

10/10 Excellent

Dilek

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
safe for kids. Good hotel. Good quick recharge.
Séjour de 1 nuit en juin 2023
Réponse de Renaissance Pattaya Resort & Spa Management le 14 juin 2023
On behalf of the entire hotel team, I want to thank you for sharing about your stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our ambassadors as a way of celebrating the great guest experiences we delivered. Once again, we appreciate you taking the time to share your feedback. We hope to welcome you again soon. Kind regards, Renaissance Pattaya Resort & Spa Management Team

8/10 Bien

Siriya

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
room service มาส่งช้า จนอาหารไม่ร้อนเลย
Séjour de 2 nuits en mai 2023
Réponse de Renaissance Pattaya Resort & Spa Management le 1 juin 2023
Thank you for taking the time to let us know about your experience while staying with us. Unfortunately our hotel location is not meet your expectations we're sorry to hear that however I have shared your feedback with the leadership team to ensure that our other service during you are here may help you enjoyed during stay with us. We wish we may have chance to welcome you back in the future plan in Pattaya area. Kind regards, Renaissance Pattaya Resort & Spa Management Team

8/10 Bien

Siriya

Séjour de 2 nuits en mai 2023
Réponse de Renaissance Pattaya Resort & Spa Management le 1 juin 2023
Thank you for taking the time to let us know about your experience while staying with us. Unfortunately our hotel location is not meet your expectations we're sorry to hear that however I have shared your feedback with the leadership team to ensure that our other service during you are here may help you enjoyed during stay with us. We wish we may have chance to welcome you back in the future plan in Pattaya area. Kind regards, Renaissance Pattaya Resort & Spa Management Team

10/10 Excellent

Heasik

Séjour de 1 nuit en mai 2023
Réponse de Renaissance Pattaya Resort & Spa Management Team le 22 juin 2023
On behalf of the entire hotel team, I want to thank you for sharing about your stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our ambassadors as a way of celebrating the great guest experiences we delivered. Once again, we appreciate you taking the time to share your feedback. We hope to welcome you again soon. Kind regards, Renaissance Pattaya Resort & Spa Management Team

10/10 Excellent

Raphael

Séjour de 2 nuits en avril 2023
Réponse de Renaissance Pattaya Resort & Spa Management Team le 24 mai 2023
Dear Raphael, On behalf of the entire hotel team, we would like to thank you for sharing about your stay experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our ambassador as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Kind regards, Renaissance Pattaya Resort & Spa Management Team

10/10 Excellent

Annika

Séjour de 1 nuit en avril 2023
Réponse de Renaissance Pattaya Resort & Spa Management Team le 24 mai 2023
Dear Annika, On behalf of the entire hotel team, I want to thank you for sharing about your stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our ambassadors as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share Kind regards, Renaissance Pattaya Resort & Spa Management Team

10/10 Excellent

Romain

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Fantastic. Just go it’s a no brainer.
Fantastic place, fantastic bed, great facilities, great service. Felt like home. Restaurants are very good, private beach stunning, pools fantastic. It’s really paradise and excellent value for money.
Séjour de 3 nuits en avril 2023
Réponse de Renaissance Pattaya Resort & Spa Management Team le 24 mai 2023
Dear Romain, On behalf of the entire hotel team, I want to thank you for sharing about your stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our ambassadors as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Kind regards, Renaissance Pattaya Resort & Spa Management Team

10/10 Excellent

Bernice

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I would like to thank all the staffs of Renaissance Pattaya. My sister and I had the best hotel stay ever. The service here has really set the standards higher for what to expect in a 5-star hotel. When we first checked in for the night, the room's aircon was faulty. However, it was resolved quickly by changing our rooms. It was solved in 10 minutes. We came to Pattaya for the Rolling loud event; the hotel has a team specially for navigation/limousine. They helped us to settle our transportation back and forth and tried their best to help us with the bad traffic. I personally feel that the navigation team will go to the extra mile for their guests and have done way more than their job scope. One of the example, the hotel's spa was fully booked after the concert and the team even helped to contact other spas/ massage parlor to get a slot for us. Once done, they even offer to book a limousine to the place and buggy ride to fetch us from our room. All of this was initiated by the staff and I truly felt pampered throughout my stay. I would like to specially thank Ti and all of the navigation team (sadly, I didn't manage to get all their names) for their warmest hospitality and helping us with every request. The Reception team was also very patient and friendly and helped us in any way they can. It was the little details that elevated the experience here! I genuinely love their service!I cannot recommend this place enough! Thank you Renaissance Pattaya for this wonderful stay!
Séjour de 5 nuits en avril 2023
Réponse de Renaissance Pattaya Resort & Spa Management Team le 24 mai 2023
Dear Bernice, On behalf of the entire hotel team, I want to thank you for sharing about your stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our ambassadors as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Kind regards, Renaissance Pattaya Resort & Spa Management Team

10/10 Excellent

Ekkapop

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Quiet and calm and clean
Séjour de 1 nuit en mars 2023

10/10 Excellent

Krishna Pavan

Séjour de 2 nuits en mars 2023

10/10 Excellent

Olena

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
👍
Séjour de 1 nuit en mars 2023

8/10 Bien

Chun Kan

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
很好的度假飯店
飯店的位置遠離鬧區. 雖然出門比較不方便一點. 但飯店擁有私人海灘. 完全享受不被打擾的美景. 房間很舒適. 很適合放鬆的度假選擇. 但如果需要出門買點東西. 就很不方便了
Séjour de 2 nuits en janvier 2023

10/10 Excellent

Paul

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great resort in a great location. Situated outside of Pattaya city, super quiet and secluded. Resort does haven’t too many rooms so it helps with the traffic within the resort. Easily enjoy the resort without to having to run into other guest all the time. Enough space to spread out and enjoy the various parts of the resort.
Séjour de 3 nuits en janvier 2023

8/10 Bien

Nuttawut

Séjour de 2 nuits en janvier 2023

10/10 Excellent

sunki

Voyage en famille
Séjour de 3 nuits en janvier 2023

8/10 Bien

SHUI CHING

Séjour de 1 nuit en janvier 2023

10/10 Excellent

Manish

Séjour de 6 nuits en janvier 2023

2/10 Horrible

TIM

Séjour de 2 nuits en janvier 2023

10/10 Excellent

Carrie, Forest Hills

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The resort is very nice but there is not much outside of the resort. If you need to go out, you will have to drive or take car service. Not walkable to anywhere.
Réponse de DOR/Renaissance Pattaya Resort & Spa Management le 8 janv. 2023
Dear Carrie,On behalf of the entire hotel team, I want to thank you for sharing about your valued feedback.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with R Pattaya Team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,

8/10 Bien

Yuet Ying

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
good
Séjour de 3 nuits en septembre 2022
Réponse de Tumm le 7 déc. 2022
Dear Yuet Ying,On behalf of the entire hotel team, I want to thank you for sharing about your feedback.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with team member as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Renaissance Pattaya Resort & Spa Management Team

10/10 Excellent

David

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The property is subtly displayed on multiple levels leading down to the sea. Infinity pools and an avenue of trees lead your eye from the lobby out to the waiting ocean. The staff are attentive, knowledgeable and so kind and nothing appears to be a problem. The evening restaurant was a delight with a good selection of wines to accompany dishes, breakfast is a vast buffet style with a huge amount of choice. Special mention to Johnnie at breakfast who went and got everything I needed whilst I took in the surroundings. Already planning my return.
Séjour de 1 nuit en septembre 2022

10/10 Excellent

Hossein, Washington

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent, modern, new hotel but a bit far from downtown Pattaya.
Séjour de 1 nuit en septembre 2022

8/10 Bien

Charanjit

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en juillet 2022

10/10 Excellent

Daiki

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
綺麗でよかったです。
Séjour de 2 nuits en mai 2022

10/10 Excellent

Pracha

Séjour de 2 nuits en mai 2022

10/10 Excellent

Janpim

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en février 2022

10/10 Excellent

Timothy

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2022
Réponse de Renaissance Pattaya Resort & Spa team le 19 janv. 2022
Dear Mr. Timothy, Thanks for letting us know you had a great stay at Renaissance Pattaya Resort & Spa. We look forward to welcoming you back again next time. Best regards,

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
ロームサービスが遅く、食事も冷えていた
Séjour de 2 nuits en décembre 2021
Réponse de Renaissance Pattaya Resort & Spa team le 7 janv. 2022
Dear Value guest, Thank you for taking the time to share your feedback with us. Please accept our most sincere apologies for the disappointment you have expressed and that your recent stay has not met your expectations. We have shared your valued feedback with the appropriate hotel team, so we can keep improving the experience and to avoid similar incidents in the future. Best regards,

8/10 Bien

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
スタッフの対応は感じが良かった
Séjour de 1 nuit en juillet 2021

8/10 Bien

Voyageur vérifié

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Overall good for family
Séjour de 1 nuit en juin 2021

10/10 Excellent

Mayuree

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
พระอาทิตย์​ตกดิน
Séjour de 3 nuits en mai 2021