Avis sur Holiday Inn Pattaya, an IHG Hotel
Holiday Inn Pattaya, an IHG Hotel
463/68, 463/99 Pattaya Sai 1 Road, Nongprue Banglamung, Pattaya, Chonburi
Avis
9,0
Merveilleux
9,2/10
Propreté
9,2/10
Personnel et service
8,8/10
Équipements
9,0/10
Infrastructures et conditions de l’hébergement
8,8/10
Écoresponsabilité
Avis
28 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 14 nuits en mars 2024
Réponse de Holiday Inn Pattaya le 29 mars 2024
Dear daniel, We are thrilled to hear that you had a great experience during your stay! Thank you for your positive feedback, and we look forward to welcoming you back for another wonderful stay in the future. Safe travels, and we can't wait to have you back with us! Sincerely.
10/10 Excellent
FABRICE CLAUDE
Voyage en couple
26 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
FABRICE CLAUDE
Séjour de 11 nuits en mars 2024
Réponse de Holiday Inn Pattaya le 27 mars 2024
Dear FABRICE CLAUDE,We are thrilled to hear that you had a great experience during your stay! Thank you for your positive feedback, and we look forward to welcoming you back for another wonderful stay in the future. Safe travels, and we can't wait to have you back with us! Sincerely.
10/10 Excellent
daniel
4 juin 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
daniel
Séjour de 5 nuits en mai 2023
Réponse de Unya Petcharut, Director of Operations le 5 juin 2023
Dear daniel,Thank you so much for your continual support to Holiday Inn Pattaya. We are delighted to learn that we are one of your favorite hotel choices. Thank you so much for your wonderful and kind words.We do look forward to welcome you back :)Have a lovely day ahead.Sincerely,
8/10 Bien
jean claude
Voyage en couple
1 avr. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
jean claude
Séjour de 5 nuits en mars 2023
Réponse de Unya Petcharut le 3 avr. 2023
Dear jean claude,Thank you for your review and feedback. We do not quite understand the comment as we do have the designated smoking area for the guests although our rooms are all non-smoking.Anyway, we do hope that this will not mar you from revisit us.Sincerely,Unya PetcharutDirector of Operations
10/10 Excellent
Imad
Voyage en famille
10 janv. 2023
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Excellent!!!!
Imad
Séjour de 11 nuits en décembre 2022
Réponse de unya le 16 janv. 2023
Dear Imad,What a lovely review! We do thank you for your nice and kind words assuring our potential customers for a good stay here with us :) We wish your new year be filled with endless possibilities, Happy New Year 2023....Sincerely,Unya PetcharutDirector of Operations
8/10 Bien
Michel
Voyage en groupe
17 mai 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Michel
Séjour de 2 nuits en mai 2022
Réponse de Brendon Meppem le 18 mai 2022
Cher Monsieur Michel
Merci pour votre évaluation, nous sommes ravis de savoir que vous avez apprécié votre séjour parmi nous et espérons vous revoir bientôt.
Cordialement
Brendon Meppem
Directeur général
10/10 Excellent
olivier
25 nov. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
olivier
Séjour de 1 nuit en novembre 2021
Réponse de Kate Gerits le 29 nov. 2021
Dear Mr. Olivier
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
Sincerely,
Kate Gerits
General Manager
10/10 Excellent
olivier
24 nov. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
olivier
Séjour de 2 nuits en novembre 2021
Réponse de Kate Gerits le 29 nov. 2021
Dear Mr. Olivier
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
Sincerely,
Kate Gerits
General Manager
8/10 Bien
Michel
Voyage en couple
26 oct. 2021
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Michel
Séjour de 2 nuits en octobre 2021
10/10 Excellent
bongcheol
5 oct. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
bongcheol
Séjour de 5 nuits en septembre 2019
10/10 Excellent
Voyageur vérifié
28 mai 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 3 nuits en mai 2019
10/10 Excellent
Alain
1 avr. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Alain
Séjour de 3 nuits en mars 2019
8/10 Bien
SEONG
22 janv. 2018
Les points forts : Propreté et personnel et service
Séjour agréable correct
SEONG
Séjour de 3 nuits en janvier 2018
10/10 Excellent
claire, Limoges
14 janv. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Tres bel hotel
claire
Séjour de 4 nuits en janvier 2018
10/10 Excellent
Ramiro
6 mars 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
hôtel avec superbe vue sur la mer !
Ramiro
6/10 Satisfaisant
WAI MAN RAYMAND
Voyage en couple
24 mai 2024
Les points forts : Propreté et personnel et service
WAI MAN RAYMAND
Séjour de 7 nuits en mai 2024
Réponse de Unya Petcharut, Director of Operations le 27 mai 2024
Dear WAI MAN RAYMAND,Thank you for taking the time to tell us about your experience at Holiday Inn PATTAYA and for being a loyal guest and for sharing your detailed feedback about your recent stay. We are pleased to hear that you found our team polite and the room very clean, and that you had the opportunity to stay in one of our newly renovated rooms.We apologize for the inconveniences you experienced during your stay. Your feedback is invaluable and helps us to improve our services and facilities.Regarding the noise during the renovation period, we understand how disruptive this can be and appreciate your patience. We are working diligently to complete the renovations as quickly and quietly as possible.We apologize for the lack of a lobby or café during the renovation, and for the issues with the room lighting, especially around the makeup mirror. We are reviewing the lighting setup in our renovated rooms to ensure it meets our guests' needs.We also appreciate your comments about the bathroom design. Additionally, we will look into the leaks you mentioned in the dressing table and wash basin.Thank you again for your valuable feedback. We are committed to improving our guest experience and hope to provide you with a more comfortable stay during your next visit.Sincerely,
10/10 Excellent
Richard Anthony
24 mai 2024
Richard Anthony
Séjour de 2 nuits en mai 2024
Réponse de Holiday Inn Pattaya le 27 mai 2024
Dear Richard Anthony,Thank you so much for sharing your positive feedback with us! We are thrilled to hear that your stay was great, and we appreciate you taking the time to let us know about your experience.Thank you once again for choosing us, and we can't wait to host you again in the future.Warm regards,
10/10 Excellent
Jose
Voyage en couple
15 mai 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Jose
Séjour de 7 nuits en mai 2024
Réponse de Holiday Inn Pattaya le 16 mai 2024
Dear Jose, Thank you for sharing your feedback about your recent stay with us. We appreciate your kind words about our friendly staff and clean rooms in the hotel.We look forward to welcoming you back to Holiday Inn Pattaya Hotel for another fantastic stay!With Sunshine and Smiles,
10/10 Excellent
Joseph
Voyage en couple
15 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Joseph
Séjour de 2 nuits en mai 2024
Réponse de Holiday Inn Pattaya le 16 mai 2024
Dear Joseph, Thank you for sharing your positive experience at the hotel! We are thrilled to hear that your stay was exceptional and that you enjoyed various aspects of the property.Your kind words serve as motivation for us to continue striving for excellence in all aspects of our operations.We are especially pleased that you enjoyed our breakfast variety and quality – we believe that starting the day off right is essential for our guests' satisfaction.Thank you for recommending our hotel, and we can't wait to welcome you back on your next visit to Pattaya. Safe travels, and see you soon!
8/10 Bien
ELIE
7 mai 2024
Les points forts : Propreté et personnel et service
Les points faibles : Équipements
ELIE
Séjour de 1 nuit en mai 2024
Réponse de Holiday Inn Pattaya le 9 mai 2024
Daer ELIE, I appreciate your feedback and I’m truly sorry to hear about the issues you experienced during your stay. I’ve addressed your concerns with our team to ensure these are not repeated. We strive to provide a comfortable and pleasant stay for all our guests. Your valuable insights will assist us in making improvements and providing an even better experience for our guests.We look forward to the opportunity to welcome you back and create more memorable moments.Best regards
10/10 Excellent
EJ
6 mai 2024
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
EJ
Séjour de 3 nuits en mai 2024
Réponse de Holiday Inn Pattaya le 6 mai 2024
Dear EJ, Thank you so much for your multiple positive stay reviews! We are thrilled to hear that your experience at our hotel was exceptional and fantastic from start to finish in all areas. Your feedback is truly appreciated, and it motivates our team to continue delivering outstanding service.Thank you for choosing our hotel! Best regards,
10/10 Excellent
Seiji
2 mai 2024
Seiji
Séjour de 3 nuits en avril 2024
Réponse de Holiday Inn Pattaya le 23 mai 2024
Dear Seiji, Thank you so much for taking the time to share your wonderful rating about your recent stay with us. Your positive feedback means a lot to us, and we are delighted that you enjoyed your time with us. We appreciate your choice to stay with us, and we look forward to welcoming you back in the future. Safe travels,
10/10 Excellent
Mainuddin
29 avr. 2024
Mainuddin
Séjour de 3 nuits en avril 2024
Réponse de Holiday Inn Pattaya le 30 avr. 2024
Dear Mainuddin,Thank you so much for sharing your positive feedback with us! We are thrilled to hear that your stay was great, and we appreciate you taking the time to let us know about your experience.Thank you once again for choosing us, and we can't wait to host you again in the future.Warm regards,
10/10 Excellent
Tony Eugene
27 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Tony Eugene
Séjour de 3 nuits en avril 2024
Réponse de Holiday Inn Pattaya le 28 avr. 2024
Dear Tony Eugene,Thank you so much for your multiple positive stay reviews! We are thrilled to hear that your experience at our hotel was exceptional and fantastic from start to finish in all areas. Your feedback is truly appreciated, and it motivates our team to continue delivering outstanding service.Thank you for choosing our hotel! Best regards
10/10 Excellent
Samuel
16 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Samuel
Séjour de 2 nuits en avril 2024
Réponse de Holiday Inn Pattaya le 17 avr. 2024
Dear Samuel,Thank you so much for taking the time to share your wonderful rating about your recent stay with us. Your positive feedback means a lot to us, and we are delighted that you enjoyed your time with us. We appreciate your choice to stay with us, and we look forward to welcoming you back in the future. Safe travels,
10/10 Excellent
Monjer
16 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Monjer
Séjour de 3 nuits en avril 2024
Réponse de Holiday Inn Pattaya le 17 avr. 2024
Dear Monjer, Thank you so much for taking the time to share your wonderful rating about your recent stay with us. Your positive feedback means a lot to us, and we are delighted that you enjoyed your time with us. We appreciate your choice to stay with us, and we look forward to welcoming you back in the future. Safe travels,
10/10 Excellent
David, Goldsboro
14 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
David
Séjour de 5 nuits en mars 2024
Réponse de Holiday Inn Pattaya le 17 avr. 2024
Dear David,Thank you so much for your multiple positive stay reviews! We are thrilled to hear that your experience at our hotel was exceptional and fantastic from start to finish in all areas. Your feedback is truly appreciated, and it motivates our team to continue delivering outstanding service.Thank you for choosing our hotel! Best regards,
10/10 Excellent
David, Goldsboro
11 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
David
Séjour de 2 nuits en avril 2024
Réponse de Holiday Inn Pattaya le 14 avr. 2024
Dear David,Thank you so much for your multiple positive stay reviews! We are thrilled to hear that your experience at our hotel was exceptional and fantastic from start to finish in all areas. Your feedback is truly appreciated, and it motivates our team to continue delivering outstanding service.Thank you for choosing our hotel! Best regards,
10/10 Excellent
anne
Voyage en famille
9 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
anne
Séjour de 4 nuits en mars 2024
Réponse de Unya Petcharut, Director of Operations le 10 avr. 2024
Dear anne,Thank you so much for your glowing review! We are delighted to hear that you loved your stay with us and that our team provided you with top-tier service. We are glad you found everything to your satisfaction.We are also excited about the renovations underway, and we cannot wait for you to see the improvements once they are complete with the all refurbishment in September 2024! Thank you once again for your kind words and for choosing to stay with us. Warm regards,
10/10 Excellent
David, Goldsboro
8 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
David
Séjour de 2 nuits en avril 2024
Réponse de Holiday Inn Pattaya le 9 avr. 2024
Dear David, We want to extend our sincerest gratitude for your fantastic review of your recent stay at our hotel. We are thrilled to hear that you had such a great experience and that you took the time to share your feedback with us. It is wonderful to know that you found our location in the quiet part of town to your liking. We are pleased that you enjoyed the breakfast offerings and the excellent service provided by our team. Your kind words are a testament to the dedication of our team and our commitment to ensuring that each guest's experience is a memorable one. Thank you once again for choosing us. We cannot wait to welcome you again! Warm regards,
8/10 Bien
Michael
Voyage en famille
4 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Michael
Séjour de 7 nuits en mars 2024
Réponse de Unya Petcharut, Director of Operations le 4 avr. 2024
Dear Michael,Thank you for choosing to stay with us and for taking the time to share your feedback. We are delighted to hear that you enjoyed your experience overall, including the comfortable room, plentiful breakfast, and the fantastic view of the beach from our pool area.We appreciate your comment about the gym in the Bay Towers being too warm. We will certainly look into this matter to ensure that the temperature is at a comfortable level for our guests during their workouts.Your feedback is invaluable to us as we strive to continuously improve our services. We hope to have the opportunity to welcome you back for another enjoyable stay in the future.Best regards,
10/10 Excellent
Danny
Voyage en couple
3 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Danny
Séjour de 3 nuits en mars 2024
Réponse de Unya Petcharut, Director of Operations le 4 avr. 2024
Dear Danny,Thank you so much for your kind words about our breakfast. We are thrilled to hear that you enjoyed your dining experience and found our team to be helpful and friendly.It is wonderful to hear that Fah made a positive impression on you with her delightful personality and exceptional service. We will be sure to pass along your compliments to her, and we are certain she will be delighted to hear your kind words.We are grateful for your feedback and for choosing to stay with us. We cannot wait to welcome you back for another delightful stay. See you next time!Warm regards,
10/10 Excellent
Alisa, Los Angeles
25 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Alisa
Séjour de 2 nuits en février 2024
Réponse de Holiday Inn Pattaya le 26 mars 2024
Dear Alisa,We are thrilled to hear that you had a great experience during your stay! Thank you for your positive feedback, and we look forward to welcoming you back for another wonderful stay in the future. Safe travels, and we can't wait to have you back with us! Sincerely.
10/10 Excellent
Michiya
24 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Michiya
Séjour de 1 nuit en mars 2024
Réponse de Holiday Inn Pattaya le 25 mars 2024
Dear Michiya,Thank you for choosing Holiday inn Pattaya! We are delighted you enjoyed our seaside location and hospitality. It is fantastic to hear about the dining options around us. Your positive review brightened our day. We look forward to welcoming you back soon! With Sunshine and Smiles,
10/10 Excellent
Joseph, San Jose
Voyage en groupe
21 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Joseph
Séjour de 2 nuits en mars 2024
Réponse de Holiday Inn Pattaya le 21 mars 2024
Dear Joseph,Thank you so much for sharing your positive feedback with us! We are thrilled to hear that your stay was great, and we appreciate you taking the time to let us know about your experience.Thank you once again for choosing us, and we can't wait to host you again in the future.Warm regards,
8/10 Bien
KIKUCHI
18 mars 2024
Les points forts : Personnel et service
Les points faibles : Propreté
KIKUCHI
Séjour de 5 nuits en mars 2024
Réponse de Holiday Inn Pattaya le 19 mars 2024
Daer KIKUCHI, I appreciate your feedback and I’m truly sorry to hear about the issues you experienced during your stay. I’ve addressed your concerns about cleanliness with our team to ensure these are not repeated. We strive to provide a comfortable and pleasant stay for all our guests, and I’m sorry that we missed the mark this time. Best regards,
10/10 Excellent
Wafa
16 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Wafa
Séjour de 4 nuits en mars 2024
Réponse de Holiday Inn Pattaya le 18 mars 2024
Dear Wafa,We are thrilled to hear that you had a great experience during your stay! Thank you for your positive feedback, and we look forward to welcoming you back for another wonderful stay in the future. Safe travels, and we can't wait to have you back with us! Sincerely.
6/10 Satisfaisant
Mathew
Voyage en couple
13 mars 2024
Les points forts : Infrastructures et conditions de l’hébergement
Les points faibles : Propreté et personnel et service
Mathew
Séjour de 24 nuits en février 2024
Réponse de Holiday Inn Pattaya le 14 mars 2024
Dear Mathew,Thank you for the rating! We are always looking for ways to enhance our guests' stay experiences. Your feedback is invaluable to us. Is there anything specific you enjoyed about your stay, or is there anything you feel we could improve upon? Your insights will help us continue to provide the best possible service. We appreciate your input and look forward to hearing from you. Best regards,
4/10 Médiocre
Mathew
11 mars 2024
Les points faibles : Propreté
Mathew
Séjour de 20 nuits en février 2024
Réponse de Holiday Inn Pattaya le 12 mars 2024
Dear Mathew, I trust this message finds you well.We sincerely appreciate your recent stay with us and value your opinion as a guest. Your feedback is crucial to us as we continuously strive to enhance the guest experience. In this regard, we would love to hear more about your stay and any suggestions you might have on how we can improve.If there are specific aspects or areas that you think we could focus on for enhancement, please feel free to share your thoughts. Your insights will play a significant role in helping us provide an even better experience for our guests.Thank you for your time and consideration. We look forward to hearing from you and hope to have the pleasure of welcoming you back for an improved stay in the future.Best regards,
8/10 Bien
sik hong Francis
11 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
sik hong Francis
Séjour de 3 nuits en mars 2024
Réponse de Holiday Inn Pattaya le 12 mars 2024
Dear sik hong Francis,Thank you for the rating! We are always looking for ways to enhance our guests' stay experiences. Your feedback is invaluable to us. Is there anything specific you enjoyed about your stay, or is there anything you feel we could improve upon? Your insights will help us continue to provide the best possible service.We appreciate your input and look forward to hearing from you.Best regards,
10/10 Excellent
Yiu Fai
Voyage en famille
25 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Yiu Fai
Séjour de 4 nuits en février 2024
Réponse de Unya Petcharut, Director of Operations le 27 févr. 2024
Dear Yiu Fai,Thank you so much for the great rating! We are glad to hear that you enjoyed your stay with us. Your positive feedback is truly appreciated, and it motivates us to continue providing excellent service.If you ever have any specific comments or suggestions to share, feel free to reach out. We look forward to the opportunity to welcome you back for another fantastic experience.Best regards,
10/10 Excellent
Voyageur vérifié
21 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 5 nuits en février 2024
Réponse de Unya Petcharut, Director of Operations le 23 févr. 2024
Dear Valued Guest,Thank you so much for taking the time to share your wonderful rating about your recent stay with us. Your positive feedback means a lot to us, and we are delighted that you enjoyed your time with us. We appreciate your choice to stay with us, and we look forward to welcoming you back in the future. Safe travels,
10/10 Excellent
Dean
Voyage en famille
17 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Dean
Séjour de 2 nuits en février 2024
Réponse de Unya Petcharut, Director of Operations le 19 févr. 2024
Dear Dean,Thank you sincerely for the outstanding rating on your stay experience! Your positive feedback means the world to us, and we are thrilled to have met your expectations. We appreciate your support and look forward to welcoming you back for another wonderful experience.Best regards,
2/10 Horrible
ABDINASIR, Yiwu
Voyage en famille
17 févr. 2024
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
ABDINASIR
Séjour de 2 nuits en février 2024
Réponse de Unya Petcharut, Director of Operations le 19 févr. 2024
Dear ABDINASIR,We sincerely appreciate your continued patronage and the opportunity to accommodate your extended stay with us.Our team has worked diligently to fulfill your request for an extension to your reservation. However, due to the limitation in the number of available rooms, we regret that the process may not be as smooth as we would have hoped.Please accept our sincere apologies for any inconvenience this has caused.Thank you for choosing us, and we hope that the other aspects of your stay is pleasing.Best regards,
8/10 Bien
Michael
14 févr. 2024
Les points forts : Propreté et personnel et service
Michael
Séjour de 4 nuits en janvier 2024
Réponse de Unya Petcharut, Director of Operations le 23 févr. 2024
Dear Michael,Thank you for taking the time to provide a rating for your recent stay. We appreciate your positive feedback and are delighted to hear that you enjoyed your time with us.To ensure that we continue to meet and exceed your expectations, we would love to hear more about your experience. Is there anything specific that stood out to you, or do you have any suggestions on how we can enhance your future stays? Your valuable insights will assist us in making improvements and providing an even better experience for our guests.We look forward to the opportunity to welcome you back and create more memorable moments.Best regards,
10/10 Excellent
Eh
Voyage en couple
9 févr. 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Eh
Séjour de 2 nuits en février 2024
Réponse de Unya Petcharut, Director of Operations le 9 févr. 2024
Dear Eh,Thank you so much for sharing your positive feedback with us! We are thrilled to hear that your stay was great, and we appreciate you taking the time to let us know about your experience.Thank you once again for choosing us, and we can't wait to host you again in the future.Warm regards,
6/10 Satisfaisant
MITSUHIRO
8 févr. 2024
Les points forts : Propreté et personnel et service
MITSUHIRO
Séjour de 3 nuits en février 2024
Réponse de Unya Petcharut, Director of Operations le 15 févr. 2024
Dear MITSUHIRO,I trust this message finds you well.We sincerely appreciate your recent stay with us and value your opinion as a guest. Your feedback is crucial to us as we continuously strive to enhance the guest experience. In this regard, we would love to hear more about your stay and any suggestions you might have on how we can improve.If there are specific aspects or areas that you think we could focus on for enhancement, please feel free to share your thoughts. Your insights will play a significant role in helping us provide an even better experience for our guests.Thank you for your time and consideration. We look forward to hearing from you and hope to have the pleasure of welcoming you back for an improved stay in the future.Best regards,
10/10 Excellent
Eric
Voyage en groupe
8 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Eric
Séjour de 3 nuits en février 2024
Réponse de Unya Petcharut, Director of Operations le 9 févr. 2024
Dear Eric,Thank you for your positive and uplifting post-stay comment! We are thrilled to hear that you enjoyed your time with us and that everything was to your satisfaction.Your kind words about our staff and the excellent buffet and the unique touch of floating bean bags in the infinity pool are truly appreciated. Thank you for choosing us. We look forward to welcoming you back for another fantastic stay in the future!Best regards,
8/10 Bien
Anne
2 févr. 2024
Les points forts : Propreté, personnel et service, confort de la chambre
Anne
Séjour de 9 nuits en janvier 2024
Réponse de Unya Petcharut, Director of Operations le 5 févr. 2024
Dear Anne,We sincerely appreciate the time you took to rate your recent experience with us. Your feedback is invaluable, and we are grateful for the positive rating.To ensure we continually enhance our services, we welcome any suggestions or recommendations you may have. Your insights play a crucial role in our ongoing efforts to provide the best possible experience for our guests. Please feel free to share any thoughts on how we can make your future experiences even better.Thank you once again for choosing our services, and we look forward to the pleasure of hosting you again soon.Warm regards,
10/10 Excellent
Sam
26 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Sam
Séjour de 3 nuits en janvier 2024
Réponse de Unya Petcharut, Director of Operations le 29 janv. 2024
Dear Sam,Thank you so much for taking the time to rate your experience with us! We are glad to know that you had a good time with us. Your feedback is invaluable, and we appreciate your support.We hope to have the pleasure of welcoming you back for another great stay in the future. Safe travels!Best regards,