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Avis sur Uga Bay - Pasikuda

5 out of 5
Uga Bay - Pasikuda
Coconut Board Road, Passikudah, Pasikuda

Avis

9,6

Exceptionnel

Note des voyageurs de 10 (Excellent), d’après 66 avis sur 85." "
Note des voyageurs de 8 (Bien), d’après 16 avis sur 85." "
Note des voyageurs de 6 (Satisfaisant), d’après 3 avis sur 85." "
Note des voyageurs de 4 (Médiocre), d’après 0 avis sur 85." "
Note des voyageurs de 2 (Horrible), d’après 0 avis sur 85." "

9,8/10

Propreté

9,6/10

Personnel et service

9,6/10

Équipements

9,6/10

Infrastructures et conditions de l’hébergement

Avis

10/10 Excellent

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
C'est vraiment un super hôtel, les chambres sont très propres et très spacieuses la literie est très bonne. Le personnel est adorable, le buffet est excellent. L'emplacement est paradisiaque, superbe plage de sable fin avec transats toujours disponibles.
Séjour de 11 nuits en février 2020
Réponse de Roshan Jayaweera le 24 févr. 2020
Dear Valued Guest, Many thanks for selecting Uga BAY as your East coast holiday destination. We were delighted to notice that you have enjoyed your stay and food. Will share your positive feedback with the team which will help to boos their confidence. We look forward to welcomes you back at Uga BAY in the future. Take care.

6/10 Satisfaisant

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Really beautiful place, very clean. It is amazing to be able to walk just couple of steps from your room that has private entrance right to the beach. Unfortunately there are no options of eating outside the hotel and the food is not very good with limited options inside the hotel. That would be great if hotel offered more activities like yoga.
Séjour de 8 nuits en janvier 2020
Réponse de Roshan Jayaweera le 10 févr. 2020
Dear Valued Guest, Many thanks for selecting Uga BAY as your East coast holiday destination. We were delighted to notice the positive feedback you have shared regarding the property. Well noted the feedback on the food options and assuring that this will be discussed with the team and necessary steps will be taken to improve. We sincerely hope that you would visit us in the future and we look forward to welcomes you back at Uga BAY.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Le personnels est très attentifs aux petits détails..La propreté de l’établissement et du studio excellent, passage le matin et également le soir pour changer le linge si besoin et préparer le lit! un très bel accueil..toujours souriant! L’em De l’hôtel au bord de l’eau est juste magnifique..activités à la demande mais plage hyper calme. Le restaurant, j’ai pris menu buffet 5 soirs de la semaine et à chaque fois une proposition diffèrente. La qualité de la nourriture proposée rien à redire! Le bar de la plage propose aussi des starters et divers boissons de 10h à 22h..C’est un endroit que je conseil pour jeune couple ou personnes désirant être au calme. Le point faible, c’est le manque d’activité extérieur proche de l'hôtel. Mais le côté est de l’ile est bien connu pour ça! Donc pas de surprise!
Séjour de 7 nuits en mars 2019
Réponse de Roshan Jayaweera le 14 mars 2019
Dear Valued Guest, Many thanks for selecting Uga BAY as your East coast holiday destination and also for your positive feedback. Will share this with the team which indeed will help to boost their confidence levels. We look forward to welcomes you back at Uga BAY.

10/10 Excellent

Sebastien, Annemasse

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Extraordinaire
Nous avons passé un week-end à Uga Bay au milieu de notre séjour au Sri Lanka. Pour faire une pause dans notre voyage. C'est un endroit qui offre un cadre idéal pour la détente. Les chambres situées dans des bâtiments de deux étages sont très grandes hyper propres. Grande piscine et spa offrant de petits massages relaxants et bien agréables. L'hôtel dispose d'un bar sur la plage dont les cocktails accompagneront parfaitement les couchés du soleil. Le restaurant sert des repas variés et excellent. Nous avons fait du Jet-ski, des massages utilisé la salle de fitness et fait de longues ballades sur la plage. Je voudrais finir en disant que le personnel est d'un grande disponibilité, gentillesse, attention permanente .... et j en passe. Nous avons adoré cet endroit. Notre fille de 12 ans a adoré cette endroit.

10/10 Excellent

vasudevan

Everything was fine except the TV
Séjour de 2 nuits en novembre 2023

10/10 Excellent

Bjoerg

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en mars 2020
Réponse de Neranjan Morais le 26 mars 2020
Thank you.

10/10 Excellent

Elena

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Couldn't be better!
Incredibly good!! No complaints at all!
Séjour de 3 nuits en janvier 2020
Réponse de Roshan Jayaweera le 24 févr. 2020
Dear Ms. Elena, Many thanks for selecting Uga BAY as your East coast holiday destination. We are delighted to see that you have enjoyed your stay and appreciate your positive comment on the same. Hope you will visit us in the future in case if you decided to travel back to Passikudah. Take care.

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2020
Réponse de Roshan Jayaweera le 16 févr. 2020
Dear Valued Guest, Many thanks for selecting Uga BAY as your East coast holiday destination. We are delighted to notice your positive ratings and will share the same with the team which will help to boost their confident levels. We look forward to welcomes you back at Uga BAY!!!

10/10 Excellent

Stefania, Italy

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Bellissima struttura, personale preparato e sempre disponibile
Séjour de 8 nuits en décembre 2019
Réponse de Roshan Jayaweera le 12 janv. 2020
Dear Ms. Stefania, Many thanks for selecting Uga BAY as your East coast holiday destination. It is an absolute pleasure to note that you have enjoyed your stay with us. Appreciated your positive feedback and will share the same with the team which will help to boost their confident levels. We are looking forward to welcomes you back at Uga BAY. Take care...

10/10 Excellent

Sergii

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
One of the best hotels in Sri Lanka (I live 200+ nights per year in different hotels, so, I know what is good hotel, this is one of the best). The quality of the food is very good and reasonable for the money. The service really likes 5 stars hotels or even better, even in French Polynesia, I don't remember services like that in the best hotels there. They cleaned the room twice per day and did it when we left the room, so, service not disturbing at all and we were just pleasantly surprised. From the hotel you have access to the ocean, the beach is clean and the water not shallow like in other hotels and you can swim without problems. The public pool is not crowded and good, you feel like on some private villa most time of the day. Internet connection is fine and not so limited like in other hotels. Good job, thank you.
Séjour de 3 nuits en décembre 2019
Réponse de Roshan Jayaweera le 24 janv. 2020
Dear Mr. Sergii, Many thanks for selecting Uga BAY as your East coast holiday destination... We were pleased to read your positive comment and will share the same with the team which would help to boost their confident. We look forward to welcomes you back at Uga BAY in near future. Take care.

10/10 Excellent

Himanshu

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Amazing Stay @ Uga Bay
Everything was just perfect at the property. Beautiful property, excellent room and the most courteous staff who too care of all our needs during the stay. Awesome experience!
Séjour de 4 nuits en décembre 2019
Réponse de Roshan Jayaweera le 3 janv. 2020
Dear Mr. Himanshu, Many thanks for selecting Uga BAY as your East coast holiday destination. We are glad to notice that you have enjoyed your stay. Will share your comments with the team which will be a huge confidence boost for them. We look forward to welcomes you back at Uga BAY!!! Take care and see you soon...

10/10 Excellent

ARthi

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 8 nuits en décembre 2019
Réponse de Roshan Jayaweera le 30 déc. 2019
Dear Mr. & Mrs. Moodley, We cannot thank you enough for all the positive comments that you shared in all the platforms and the team is boosted with confident from those feedback. Please do let us know when you decide to return to the East coast and we have our doors always open for you. Take care...

10/10 Excellent

Ashish, New Jersey

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very nice property with great service ! Would highly recommend this place.
Séjour de 3 nuits en décembre 2019
Réponse de Roshan Jayaweera le 22 déc. 2019
Dear Mr. Ashish, Many thanks for selecting Uga BAY as your East coast holiday destination. It was an absolute pleasure for us to serve you and we are glad to read your positive review on us. Will share the comment with the team which could be a great confident booster for them. We are looking forward to welcomes you back at Uga BAY. Take care and see you soon...

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en octobre 2019
Réponse de Roshan Jayaweera le 18 oct. 2019
Dear valued guest, Many thanks for selecting Uga BAY as your east coast holiday destination. We are delighted to see that you have enjoyed your recent stay with us and much appreciated your positive feedback too. Please do visit us if you happened to visit Sri Lanka in the future and we look forward to welcomes you back. Take care. See you soon...

10/10 Excellent

lesley

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Superb in every aspect.
What can I say ..a superb stay in this amazing 5 star property . Staff are smiling ,helpful and professional. One of the most pristine beaches on the island and great cocktails at the beach bar . Innovative and forward thinking management ensure a hassle free holiday for family and friends . Love love love Uga Bay -will be back next year .
Séjour de 1 nuit en septembre 2019
Réponse de Neranjan Morais le 27 sept. 2019
Dear Lesley, Many thanks your positive feedback regarding your recent stay with us and will share the same with the team. We look forward to welcomes you back !

10/10 Excellent

Mathias Ciarlo

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
A pleasant stay
Had a very pleasant stay. Very nice staff, eager to help us. Breakfast was nice, but dinner was was not very exciting, but absolutely ok.
Séjour de 2 nuits en août 2019
Réponse de Roshan Jayaweera. le 9 août 2019
Dear Mr. Ciarlo, Many thanks for selecting Uga BAY as your East coast holiday destination. We are glad to notice that you have enjoyed your stay with us. We are truly grateful for you as citizens in this country as well as employees in this industry for the decision you have taken to travel to us at this difficult moment to us. This will help to boost the confidence of the other potential travelers to the country. We are love to welcomes you back. See you soon. Take care...

8/10 Bien

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Dinner on the beach was unique, pricey but unique.
Séjour de 5 nuits en juillet 2019
Réponse de Roshan Jayaweera le 26 juil. 2019
Dear valued guest, Many thanks for the valued feedback and pleasure to notice that you have enjoyed our signature dinning experience at the beach. Hope you will visit us again. See you soon. Take care.

10/10 Excellent

Voyageur vérifié

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great White sand beach, really awesome place for Scuba diving it has reefs and wrecks. The food and service was impeccable.
Séjour de 4 nuits en juin 2019
Réponse de Roshan Jayaweera le 10 juil. 2019
Dear Orbitz, Many thanks for selecting Uga BAY as your East coast holiday destination. Our team glad to notice that you have enjoyed your stay with us. Will share your comments with the team which will help to boost the confidence levels of them. We are thankful to you as citizens in this country as you have decided to visit us during a very difficult time to the country as well as to the industry. We would like to welcomes you back should you decide to travel to the East coast in the near future. Take care and see you soon...

10/10 Excellent

Amy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice beach stay to break up our tour around SL.
Wonderful three days with the family. Staff very kind. Usually don’t like buffet meals but they grew on us. Our sunrise snorkel trip arranged by the hotel was amazing.
Séjour de 3 nuits en juin 2019
Réponse de Roshan Jayaweera le 1 juil. 2019
Dear Ms. Amy, Many thanks for selecting Uga BAY as your East coast holiday destination. Will share your positive review with the resort staff which will help to boost their confidence levels. Thank you for staying with us and we look forward to welcomes you at Uga BAY in near future. Take care.

10/10 Excellent

Helen

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Absolutely perfect, highly recommend
We stayed at Uga Bay for 6 nights and had the most wonderul stay. The staff are fantastic and the buffet dinner is delicious.
Séjour de 6 nuits en avril 2019
Réponse de Neranjan Morais le 8 mai 2019
Dear Valued guest, Many thanks your positive feedback regarding your recent stay with us and will share the same with the team. We look forward to welcomes you back again to our resort during your next visit to east coast. Thank You.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté et personnel et service
Fabulous service and an amazing beach location. Lovely view from our room.
Séjour de 4 nuits en avril 2019
Réponse de Roshan Jayaweera le 22 avr. 2019
Dear Valued guest, Many thanks for selecting Uga BAY as your east coast holiday destination and also for your positive feedback. Will share this with the team which indeed will help to boost their confidence levels. We look forward to welcomes you back at Uga BAY.

10/10 Excellent

Tom

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Fabulous hote
Amazing - can not fault this hotel. Loved everything about it. Make sure you take a bike to the other beach. Stunning
Séjour de 1 nuit en avril 2019
Réponse de Roshan Jayaweera le 6 avr. 2019
Dear Valued Guest, Many thanks for selecting Uga BAY as your East coast holiday destination and also for your positive feedback. Will share this with the team which indeed will help to boost their confidence levels. We look forward to welcomes you back at Uga BAY.

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
To much/to often room service. You don´t feel comfortable if they come 3 or more times each day. You can´t put any glass/or a drink or even a towel because they will remove it/take it with them. I would prefer the possibility that you can put a sign: "please clean the room" if you want to have room service, but not room service if you don´t want to have it. This made us feel unwell. You want to have your privacy. In this hotel this is impossible.
Séjour de 2 nuits en mars 2019
Réponse de Roshan Jayaweera le 30 mars 2019
Dear Valued guest, Thank you for your constructive feedback, we do provide ‘do not disturb” signs in all our rooms, I assume the associate who showed you to your rooms may have missed out on pointing it out to you. please accept our apologies in the disturbances causes. However as a practice we only straighten up the rooms twice a day, once in the morning and then again in the evening for turndown service. But I do agree that it can seem invasive if you do not want to be disturbed. Kindly note that this has been brought to our managements attention and we will ensure that all “do not disturb” signs will be properly explained to each guest Thank you, Roshan Jayweera

10/10 Excellent

Jari, Helsinki,Finland

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Rauhallinen sijainti, erittäin ystävällinen henkilökunta, mukavat huoneet, hyvä ruoka, pitkä hiljainen hiekkaranta. Myös sää maaliskuussa oli hieno ja lämmin tuuli poisti helteen tunnun.
Séjour de 6 nuits en mars 2019
Réponse de Roshan Jayaweera le 24 mars 2019
Dear Jari, Many thanks for selecting Uga BAY as your East coast holiday destination and also for your positive feedback. Will share this with the team which indeed will help to boost their confidence levels. We look forward to welcomes you back at Uga BAY.

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Gorgeous place to visit. Had a really good time) very nice clean atmosphere and staffs are welcoming and great service.
Séjour de 2 nuits en février 2019
Réponse de Roshan Jayaweera le 3 mars 2019
Dear Valued Guest, Many thanks for selecting Uga BAY as your East coast holiday destination and also for your positive feedback. Will share this with the team which indeed will help to boost their confidence levels. We look forward to welcomes you back at Uga BAY.

10/10 Excellent

Irene

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 7 nuits en février 2019
Réponse de Roshan Jayaweera le 22 févr. 2019
Dear Ms. Irene, Many thanks for selecting Uga BAY as your east coast holiday destination and also for your positive feedback. We look forward to welcomes you back at Uga BAY.

10/10 Excellent

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
A great hotel for relaxation, right on the beach, with lovely rooms.
Séjour de 11 nuits en janvier 2019
Réponse de Roshan Jayaweera le 22 févr. 2019
Dear Valued guest, Many thanks for selecting Uga BAY as your east coast holiday destination and also for your positive feedback. Will share this with the team which indeed will help to boost their confidence levels. We look forward to welcomes you back at Uga BAY.

10/10 Excellent

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very beautiful property. Nice beach and pool. Rooms are spacious, clean and comfortable. Dinner buffet is excellent. Staff is friendly and attentive. Would go back there again.
Séjour de 3 nuits en février 2019
Réponse de Roshan Jayweera le 14 févr. 2019
Dear Valued guest, Many thanks your positive feedback regarding your recent stay with us and will share the same with the team. We look forward to welcomes you back again to our resort during your next visit to east coast. Take care.

10/10 Excellent

Subashini

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2019
Réponse de Roshan Jayaweera le 28 janv. 2019
Dear Ms. Subashini, Many thanks for selecting Uga BAY as your east coast holiday destination and taking time to share your valuable feedback. Will share this with the team which will help to increase their confidence levels. Take care and see you soon.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great staff who really care about guests comfort. I’d highly recommend Uga Bay.
Séjour de 5 nuits en janvier 2019
Réponse de Roshan Jayaweera le 27 janv. 2019
Dear Valued Guest, Many thanks for selecting Uga BAY as your east coast holiday destination and taking time to share your valuable feedback. Will share this with the team which will help to increase confidence levels. Take care and see you soon.

10/10 Excellent

Henriette

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Anbefales!:)
Fantastisk hotell og service. God mat, alltid tilbud av lokal mat ved frokost. I lav sesong har hotellet fler ansatte på jobb enn de har gjester. Personalet er alltid på pletten om det er noe du vil. Ryddig, rent og velstelt på hotell og uteområdet. Eneste negative er at det er lite liv og røre rundt hotellet og de andre resortene i området. Langt til ATM og dagligvarehandel. Perfekt for en avslappende og rolig ferie.
Séjour de 4 nuits en janvier 2019
Réponse de Roshan Jayaweera le 25 janv. 2019
Dear Valued guest, Many thanks for your valued positive feedback and glad notice that you have enjoyed your stay. Will share these comments within the team which will boost their confident to improve their service levels further. Looking forward to welcomes you back at Uga BAY!!!

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
After a long trip in India it was great to just kick back and relax on the beach
Séjour de 7 nuits en janvier 2019
Réponse de Roshan Jayaweera le 25 janv. 2019
Dear Valued guest, Many thanks for your valued positive feedback and glad notice that you have enjoyed your stay. Will share these comments within the team which will boost their confident level to improve their service levels further. Looking forward to welcomes you back at Uga BAY!!!

8/10 Bien

IDA

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Lækker luksus sted. Internet super. Stor bibliotek. Priser som man kan forvente af luksussted, swimmingpool flot. Lidt kedelig omgivelser/sted. 3 nætter er nok for os. Vi rejser rundt i Sri Lanka som turister der bruger dyre, billige overnatningssteder. Vi bruger meget det offentlige transport.
Séjour de 3 nuits en janvier 2019
Réponse de Roshan Jayaweera le 18 janv. 2019
Dear Valued guest, Many thanks for the positive feedback and word of encouragements which we share among the staff so that they get a confident boost. See you soon and take care.

10/10 Excellent

S, UK

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Staff were very helpful and friendly. Hotel in a nice quiet location just some other hotels in area and a nice beach you can walk along.
Séjour de 6 nuits en décembre 2018
Réponse de Roshan Jayaweera le 17 janv. 2019
Dear Valued guest, Many thanks for your positive feedback on your recent stay at Uga BAY!!! Will share your words of encouragements with the team which will indeed be a confident boost for them. See you soon and take care.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
We had a great time at UGA Bay. It really was a luxurious experience. A special thank you to Chinthaka, Food and Beverage Manager for going above and beyond to look after by baby. His service was exceptional. Also a heartfelt thank you to Prasanna for a seamless check in and room change process. And a great job done by TenTri for her great skills in Balinese massage. Thank you UGA Bay, we loved our experience with you. Kind Regards Jas
Séjour de 3 nuits en janvier 2019
Réponse de Roshan Jayaweera le 14 janv. 2019
Dear valued guest, Many thanks for taking time to review our resort and giving us a very positive feedback on your recent stay at Uga BAY. Will share these words of encouragements with the team which indeed will boost their confident levels. Looking forward to welcomes you back at Uga BAY. Take care.

10/10 Excellent

Jose

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Todo perfecto. La tranquilidad, la playa... Perfecto para olvidarse del mundo por unos días.
Séjour de 8 nuits en décembre 2018
Réponse de Roshan Jayaweera le 30 déc. 2018
Dear Mr. Jose, Many thanks for your positive feedback and will share this with the team. Hope to see you soon and take care. Thanks, Roshan

10/10 Excellent

subhashi

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Amazing stay!
We spent a few days this week at this hotel and had the lovelies time. We were there with our 2.5 month old son and the staff was just really amazing with helping us with everything we needed. The food was excellent and the room very specious and clean not to mention the beautiful setting. Having travelled to around 70 countries and having stayed in many hotels this definitely is at the top. 5 stars!
Séjour de 3 nuits en décembre 2018
Réponse de Roshan Jayaweera le 23 déc. 2018
Dear Ms. Subhashi, Many thanks for the positive feedback and hope you and your family safely back in Kandy. Will share these words of encouragement with the team and hope to see you soon. Take care.

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
One of the best stays i have ever had. Amazing resort with exceptional facilities. Highly recommended Awesome beach and great views. Hotel staff is highly friemdly and is available across your whole stay.
Séjour de 4 nuits en novembre 2018
Réponse de Roshan Jayaweera le 2 déc. 2018
Dear valued customer, Many thanks for your positive feedback and we are delighted to notice that you have enjoyed your recent stay with us. Will share your valuable feedback with the team and looking forward to welcomes you back in near future at Uga BAY. See you soon and take care.

10/10 Excellent

Mandi, London

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Everything from the check in, the stay and the check out was amazing. We just left today and we’re already planning our next stay!
Séjour de 4 nuits en novembre 2018
Réponse de Roshan Jayaweera le 16 nov. 2018
Dear Ms. Mandi, Very good morning to you and many thanks for selecting Uga BAY as your east coast holiday destination. We are much delighted to notice that you have enjoyed your stay with us and will share these words encouragements with the team. We are looking forward to welcomes you back in your next visit. Take care...

10/10 Excellent

Shandi, London

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Beautiful 5 star hotel by the beach. Staff are very friendly and helpful. The room was clean and well maintained. Food is well presented and of a high standard. There are daily activities but unfortunately due to the monsoon season currently we could not make use of them. We will return when the climate is better.
Séjour de 2 nuits en novembre 2018
Réponse de Roshan Jayaweera le 9 nov. 2018
Dear Shandi, Many thanks for staying with us recently and much appreciated your positive review regarding the same. Will share these words of encouragement with the team and we are looking forward to welcomes you back in brighter summer very soon. Take care.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Staffs are very friendly and polite. They have a fine performance.
Séjour de 2 nuits en novembre 2018
Réponse de Roshan Jayaweeera le 6 nov. 2018
Many thanks for staying with us. Hope have enjoyed your stay with us. Will share your words of encouragements with the team. Looking forward to welcomes you back at Uga BAY. Take care.

10/10 Excellent

Claus, Freiburg

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
sehr scönes wohlfühl Hotel um sich entspannt verwöhnen zu lassen
Séjour de 14 nuits en septembre 2018
Réponse de Roshan Jayaweera le 30 sept. 2018
Thank you for saying with us recently and for the positive feedback. This would help to boost the confident of the team. Take care and see you soon.

10/10 Excellent

LITAL

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en septembre 2018
Réponse de Roshan Jayaweera le 24 sept. 2018
Thanks for staying with us. Thanks for the review too.

6/10 Satisfaisant

Debbie, uk

Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Disappointing
The hotel was nice but staff seemed very disorganised. Charged for items that you didn’t order or have. Hotel rooms not really like in the photos
Séjour de 3 nuits en juillet 2018
Réponse de Dulanka Balasuriya le 10 janv. 2019
Dear Debbie, Thank you for your patronage and taking the time to give us your feedback. We regret to hear that you did not feel completely satisfied with your stay as we strive to make sure each of our guests leave with happy and pleasant memories of Uga Bay, we do hope you will give us a second chance to serve you better.

10/10 Excellent

Scott, Sydney, Australia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Fabulous
Great location right on the coast. Extremely friendly staff and great food. Particularly liked the Sri Lankan curry and rice night where the head chef would take the time to explain each dish and make recommendations.
Séjour de 4 nuits en mai 2018
Réponse de Neranjan Morais le 27 juil. 2018
Thank you.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
This hotel blew all my expectations out of the water. The staff here are so kind and attentive and go above and beyond to help. One of the best hotels I've stayed in by far!
Séjour de 10 nuits en juin 2018
Réponse de Neranjan Morais le 27 juil. 2018
Thank you

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en juin 2018
Réponse de Neranjan Morais le 27 juil. 2018
Thanks

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Beautiful stretch of beach
Beautiful beach beautiful hotel. Amazing food. Staff were very friendly but could do with a personal touch here and there otherwise the hotel feels a little corporate.
Séjour de 1 nuit en mai 2018
Réponse de Neranjan Morais le 27 juil. 2018
Thank you

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Well worthy for the price we paid. Our hotel room was upgraded. Got superb room with balcony. Room service was quick and food is fresh. Breakfast hoppers was great. Pancakes were nice. Staffs are so helpful and friendly. Pools are very nice and good maintenance. All around the hotel is clean and tidy. Having so many tour packages. Had Great time.. Spa was also excellent. . "".. ..
Séjour de 3 nuits en mai 2018

8/10 Bien

DAVID

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great facilities
The service the room the facilities and the food is great. Check in is slow and late but check out is early sort of rushed staying there. But great facilities and service. Not much for infants and little ones to do but we will go back