Avis
9,0
Merveilleux
9,6/10
Propreté
9,0/10
Personnel et service
8,4/10
Équipements
9,4/10
Infrastructures et conditions de l’hébergement
8,2/10
Écoresponsabilité
Avis
Voyage en famille
13 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 4 nuits en avril 2024
Réponse de Director of Rooms le 13 avr. 2024
Dear Ms. Gholizadeh, Thank you for your lovely review of The St. Regis Deer Valley. It is inspiring to know you enjoyed our wonderful location and the tailored, seamless service provided by our associates. We look forward to hosting you again soon. We appreciate your generous compliments and invite you to complete our guest survey as we welcome your valuable feedback.Jeff Keller,Director of Rooms
10/10 Excellent
Nestor
Voyage en couple
7 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nestor
Séjour de 4 nuits en avril 2024
Réponse de Director of Rooms le 8 avr. 2024
Dear Nestor, On behalf of our associates, thank you for the generous review. Perfect for romantic getaways or family vacations, The St. Regis Deer Valley offers a haven of refined luxury and flawless service. We are pleased to know how much you loved your stay, and we look forward to having you visit with us again.Jeff Keller,Director of Rooms
10/10 Excellent
Julissa
4 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Julissa
Séjour de 1 nuit en mars 2024
Réponse de Director of Rooms le 5 avr. 2024
Dear Julissa, Thank you for the superb review of your recent stay at The St. Regis Deer Valley. We are delighted that our perfect location and exceptional service helped to make your stay exemplary. Thank you again for the feedback, and we would love for you to come back soon.Jeff Keller,Director of Rooms
10/10 Excellent
Denise
Voyage en famille
2 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Denise
Séjour de 5 nuits en mars 2024
Réponse de Director of Rooms le 3 avr. 2024
Dear Denise, Thank you for your excellent rating of The St. Regis Deer Valley. We want every guest to have an exemplary experience; therefore, we are pleased we could provide this for you. It was a pleasure having you at our luxury resort, and we look forward to welcoming you back soon. We appreciate your generous compliments and invite you to complete our guest survey as we welcome your valuable feedback.Jeff Keller,Director of Rooms
6/10 Satisfaisant
Julian
Voyage en groupe
29 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Julian
Séjour de 1 nuit en décembre 2023
Réponse de Director of Rooms le 31 janv. 2024
Dear Julian, Thank you for sharing your thoughts about your stay with us. While we are glad to know you had an overall pleasant time at our resort and that you appreciated our signature St. Regis rituals, we are sorry for your disappointing spa experience and for the issues you had with the bathroom. We have taken note of the concerns you mentioned and have relayed them appropriately as we continually work to keep our accommodations and amenities refreshing and rejuvenating. We value your feedback and hope you will come back to see us soon.Jeff Keller,Director of Rooms
10/10 Excellent
MAUREEN
15 déc. 2023
MAUREEN
Séjour de 4 nuits en décembre 2023
Réponse de Director of Rooms le 17 déc. 2023
Dear Maureen, Thank you for the perfect rating. We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at The St. Regis Deer Valley, and we look forward to welcoming you back soon.Jeff Keller,Director of Rooms
10/10 Excellent
krista
15 déc. 2023
krista
Séjour de 4 nuits en décembre 2023
Réponse de Director of Rooms le 17 déc. 2023
Dear Krista, Thank you for the perfect rating. We are glad you had a wonderful time at The St. Regis Deer Valley. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience.Jeff Keller,Director of Rooms
4/10 Médiocre
Steven
Voyage en famille avec de jeunes enfants
11 déc. 2023
Steven
Séjour de 2 nuits en décembre 2023
Réponse de Director of Rooms le 21 déc. 2023
Dear Steven, Thank you for staying with us and taking the time to share your valuable feedback. We strive to provide an exquisite experience coupled with impeccable accommodations. We sincerely apologize for the delay you experienced in receiving your breakfast and for the issues in your room. Your comments have been addressed with the appropriate individuals. We are grateful for your patience, and we look forward to providing you with the seamless and exceptional visit you deserve the next time you are in the area. Jeff Keller,Director of Rooms
10/10 Excellent
Eric
1 déc. 2023
Eric
Séjour de 5 nuits en novembre 2023
Réponse de Director of Rooms le 22 déc. 2023
Dear Eric, Thank you for your outstanding rating. We are glad that we exceeded all of your expectations and that you loved so much about our hotel. Thank you once more for choosing us, and we look forward to many more wonderful visits with you at The St. Regis Deer Valley.Jeff Keller,Director of Rooms
10/10 Excellent
Christian
15 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excelente stay
Christian
Séjour de 1 nuit en octobre 2023
Réponse de Director of Rooms le 17 oct. 2023
Dear Christian, Thank you for the generous rating of our hotel, The St. Regis Deer Valley. We strive to provide an unparalleled experience at our resort, emphasizing exquisite and tranquil surroundings combined with impeccable service. We are delighted you enjoyed everything we have to offer, and we hope you will come back to see us soon.Jeff Keller,Director of Rooms
8/10 Bien
Zoe
27 août 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Zoe
Séjour de 2 nuits en août 2023
Réponse de Director of Rooms le 29 août 2023
Dear Zoe, We are pleased your stay was enjoyable, and we want to thank you for your nice rating. All of us at The St. Regis Deer Valley look forward to your next visit.Jeff Keller,Director of Rooms
6/10 Satisfaisant
MONIKA
15 août 2023
MONIKA
Séjour de 1 nuit en août 2023
Réponse de Director of Rooms le 17 août 2023
Dear Monika, Thank you for taking the time to tell us about your visit. We are happy your stay overall was pleasant, but we want it to be exceptional. We always want to exceed the expectations of our guests, and we genuinely apologize for the concerns outlined about your check-in and the dining experience. We will address this with the appropriate individuals and take suitable action. We hope you will consider a return visit so we can show you we are devoted to giving each guest an exceptional stay. Jeff Keller,Director of Rooms
6/10 Satisfaisant
Sonceria
Voyage en famille
16 mai 2023
Les points forts : Propreté
Worthy of repeat visits, with seasonal caution
Sonceria
Séjour de 2 nuits en mai 2023
Réponse de Director of Rooms le 18 mai 2023
Dear Sonceria, Thank you for your consistent support for our brand and selecting our hotel. We were disappointed to read your feedback, and we are sorry for anything other than a perfect stay. We are known for our meticulous attention to detail and devoted service; therefore, we sincerely apologize that this was not your experience. We have addressed this with our associates, and we are grateful for your valuable feedback. It is our hope that you will change your mind about us and allow us to welcome you again.Jeff Keller,Director of Rooms
10/10 Excellent
Deborah
Voyage d’affaires
15 mai 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice place
Deborah
Séjour de 1 nuit en mai 2023
Réponse de Director of Rooms le 16 mai 2023
Dear Deborah, Thank you for being our guest at The St. Regis Deer Valley and sharing your experience with us. We love knowing that you enjoyed your time in our city and that our amazing views elevated your visit. However, we regret knowing about the inconvenience caused to you due to our restaurant schedule. We hope it did not affect your overall stay with us and we look forward to being your home away from home whenever you return to the area. Jeff Keller,Director of Rooms
6/10 Satisfaisant
Cynthia
Voyage en couple
2 mai 2023
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Cynthia
Séjour de 1 nuit en avril 2023
Réponse de Director of Rooms le 8 mai 2023
Dear Cynthia, We want to extend our apologies for not meeting your expectations during your time with us. It is sad to know about the negative experience you had at the time of check-in and at our pool and spa area. We truly appreciate your feedback as we continuously strive to improve our guest experience. We are also sorry for your disappointment with the food options we serve and for the overall value we offer for the price. While we understand these were not the major concerns, we are still very grateful for your patience and hope you will accept our apologies for the inconvenience caused to you. It is our sincere hope to have another opportunity to provide you with the outstanding hospitality you should have received on this visit.Jeff Keller,Director of Rooms
4/10 Médiocre
Voyageur vérifié
Voyage en famille
15 avr. 2023
Les points forts : Confort de la chambre
Les points faibles : Propreté et personnel et service
Worked hard to have a relaxing time
Voyageur vérifié
Séjour de 5 nuits en avril 2023
Réponse de Director of Rooms le 20 avr. 2023
Dear Guest, Thank you for choosing us for your recent visit. We are truly sorry for the discomfort you went through in one of our elevators and for the housekeeping service issues you outlined. We aim to exceed our guests' expectations in all areas; therefore, we have shared this with the appropriate individuals to ensure it is not repeated. We also apologize for the concern you outlined with regard to the food we serve. We are grateful for your thoughts on this matter and also for your patience. Thank you for your time; you have our assurance that we will address your comments appropriately.Jeff Keller,Director of Rooms
10/10 Excellent
Scott
Voyage en famille
14 avr. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Scott
Séjour de 3 nuits en avril 2023
Réponse de Director of Rooms le 15 avr. 2023
Dear Scott, Thank you for posting your generous review of The St. Regis Deer Valley. Our mountainside resort is the perfect way to enjoy all that Deer Valley has to offer. We appreciate you mentioning how much you enjoyed our convenient ski-in, and ski-out access via our very own Funicular and the exceptional service from our thoughtful associates. It was a pleasure having you, and we look forward to hosting you again soon.Jeff Keller,Director of Rooms
10/10 Excellent
Zachary
Voyage en couple
3 avr. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Zachary
Séjour de 2 nuits en mars 2023
Réponse de Director of Rooms le 4 avr. 2023
Dear Zachary, Thank you for posting your generous review of The St. Regis Deer Valley. We are glad our mountainside resort provided you with an immersive experience with our attention to detail and exceptional location. We appreciate you for praising our associates. It is always our goal to provide an outstanding experience, and we are delighted we could be a part of making your visit memorable. It was a pleasure having you, and we look forward to hosting you again soon.Jeff Keller,Director of Rooms
10/10 Excellent
Tahra
29 nov. 2022
Tahra
Réponse de Director of Rooms le 12 mars 2023
Dear Tahra, Thank you for your outstanding rating. We are glad that we exceeded all of your expectations and that you loved so much about our hotel. Thank you once more for taking the time to share your experience with others, and we look forward to many more wonderful visits with you at The St. Regis Deer Valley.Jeff Keller,Director of Rooms
8/10 Bien
Sherry Jane
Voyage en groupe
28 nov. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Sherry Jane
Séjour de 3 nuits en novembre 2022
Réponse de Director of Rooms le 29 nov. 2022
Dear Ms. Jane, On behalf of our associates, thank you for the kind rating. We are passionate about making each guest's stay seamless and meaningful, and we are pleased to know how much you loved your time with us. All of us at The St. Regis Deer Valley look forward to having you visit again.Jeff Keller,Director of Rooms
10/10 Excellent
Susan
Voyage en couple
3 nov. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Susan
Séjour de 1 nuit en novembre 2022
Réponse de Director of Rooms le 3 nov. 2022
Dear Susan, Thank you for your generous review of The St. Regis Deer Valley. We are pleased to read you enjoyed our beautiful property and the impeccable service provided by our associates. It will be an honor to share your warm compliments with them. We invite you to complete our guest survey as we welcome your valuable feedback. We look forward to hosting you again soon. Jeff Keller,Director of Rooms
10/10 Excellent
Brandon
11 oct. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Brandon
Séjour de 1 nuit en octobre 2022
Réponse de Director of Rooms le 11 oct. 2022
Dear Brandon, Thank you for the perfect rating. We are glad you had a wonderful time at The St. Regis Deer Valley. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience.Jeff Keller,Director of Rooms
6/10 Satisfaisant
Michael
4 sept. 2022
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Michael
Séjour de 3 nuits en août 2022
Réponse de Director of Rooms le 5 sept. 2022
Dear Michael, We hope that overall you enjoyed your stay, and we would love to have another opportunity to welcome you back for a flawless experience.Jeff Keller,Director of Rooms
10/10 Excellent
Anna
Voyage en couple
29 août 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Anna
Séjour de 2 nuits en août 2022
Réponse de Director of Rooms le 30 août 2022
Dear Anna, Thank you for the generous rating of our hotel, The St. Regis Deer Valley. We strive to provide every guest with an unparalleled experience at our luxury resort, emphasizing impeccable service and signature St. Regis rituals. We are delighted you enjoyed everything we have to offer, including our devoted staff, comfortable rooms, and thoughtful amenities. We also appreciate you mentioning to future guests we are a pet-friendly hotel. It was our pleasure hosting you, and we hope to welcome you back soon for another compelling stay.Jeff Keller,Director of Rooms
2/10 Horrible
Voyageur vérifié
25 juil. 2022
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Very Disappointing
Voyageur vérifié
Séjour de 1 nuit en juillet 2022
Réponse de Director of Rooms le 27 juil. 2022
Dear Guest, thank you for posting a review of your stay with us. Our number one priority is excellent service, so please accept our sincere apologies for not delivering the requested items. Please know this was not deliberate, and we are looking into where we fell short of our expectations. We are also sorry for the maintenance issues you encountered in your room. We have shared your feedback with the appropriate team to inspect the problems you outlined. We hope you will consider giving us another chance to prove we are up to the task of delivering excellent service and accommodations.
Jeff Keller,
Director of Rooms
10/10 Excellent
John
20 juin 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
John
Séjour de 5 nuits en juin 2022
Réponse de Director of Rooms le 23 juin 2022
Dear John, thank you for making The St. Regis Deer Valley a part of your travel plans. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to make your next visit a great one.
Jeff Keller,
Director of Rooms
10/10 Excellent
Kathleen
17 juin 2022
Kathleen
Séjour de 1 nuit en juin 2022
Réponse de Director of Rooms le 17 sept. 2022
Dear Kathleen, All of us at The St. Regis Deer Valley appreciate your excellent rating. We are glad you had an enjoyable experience and would love to see you again soon.Jeff Keller,Director of Rooms
6/10 Satisfaisant
Voyageur vérifié
21 avr. 2022
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Les points faibles : Personnel et service
Poor Service!
Voyageur vérifié
Séjour de 3 nuits en avril 2022
Réponse de Director of Rooms le 4 mai 2022
Dear Guest, thank you for taking the time to write a detailed review. We sincerely apologize for not meeting your expectations. We are known for our exceptional service and attention to detail; therefore, we regret this was not your experience. We have reviewed your comments with our associates to prevent these issues from repeating. On a positive note, we are glad you were pleased with John for a job well done. We value your business and hope you and your husband will consider giving us another opportunity to regain your trust.
Jeff Keller,
Director of Rooms
10/10 Excellent
David
12 mars 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
David
Séjour de 3 nuits en mars 2022
Réponse de Director of Rooms le 23 juin 2022
Dear David, thank you for choosing The St. Regis Deer Valley and for the excellent rating. We are thrilled to know we exceeded your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon.
Jeff Keller,
Director of Rooms
10/10 Excellent
Mark
27 déc. 2021
Mark
Séjour de 2 nuits en décembre 2021
Réponse de Director of Rooms le 23 juin 2022
Dear Mark, thank you for the perfect rating. We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at The St. Regis Deer Valley, and we look forward to welcoming you back soon.
Jeff Keller,
Director of Rooms
10/10 Excellent
Elizabeth Avery
Voyage en couple
17 déc. 2021
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Elizabeth Avery
Séjour de 4 nuits en décembre 2021
Réponse de Director of Rooms le 18 déc. 2021
Dear Elizabeth, thank you for returning to The St. Regis Deer Valley and for your gracious review. We are thrilled to know you loved all the aspects of our property, especially the delicious food we serve at our in-house restaurant as well as the breakfast. It was a pleasure having you as our guest, and we look forward to hosting you again soon.
Jeff Keller,
Director of Rooms
10/10 Excellent
Emily
Voyage en couple
11 déc. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Emily
Séjour de 4 nuits en décembre 2021
Réponse de Director of Rooms le 12 déc. 2021
Dear Emily, thank you for staying with us and for your excellent rating. We love receiving comments like yours, as our goal is to ensure a memorable experience for every guest. We appreciate you sharing your feedback and look forward to seeing you when you return to the area.
Jeff Keller,
Director of Rooms
10/10 Excellent
Patricia
24 nov. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Patricia
Séjour de 3 nuits en novembre 2021
Réponse de Director of Rooms le 25 nov. 2021
Dear Patricia, thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at The St. Regis Deer Valley, and we look forward to welcoming you back soon.
Jeff Keller,
Director of Rooms
10/10 Excellent
Kathie
Voyage en groupe, Voyage en couple
4 nov. 2021
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Kathie
Séjour de 4 nuits en octobre 2021
Réponse de Director of Rooms le 5 nov. 2021
Dear Kathie, thank you for staying with us at The St. Regis Deer Valley and for taking the time to share your kind feedback. We are delighted to know you loved our mountainside resort and relaxing accommodations. It is also a pleasure to read you enjoyed the delicious food and beverages we serve and the tailored, seamless service provided by our associates. We look forward to seeing you again in the winter season so that you can take advantage of the winter activities Park City offers, including snowmobiling, sleigh rides, tubing, and ice-skating. We wish you all the best with your travels.
Jeff Keller,
Director of Rooms
10/10 Excellent
Robert
Voyage en famille, Voyage en groupe
18 oct. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Robert
Séjour de 2 nuits en octobre 2021
Réponse de Director of Rooms le 19 oct. 2021
Dear Robert, thank you for your outstanding rating. We are glad that we exceeded all of your expectations and that you loved so much about our hotel. Thank you once more, and we look forward to many more wonderful vacations with you at The St. Regis Deer Valley.
Jeff Keller,
Director of Rooms
10/10 Excellent
McKay
17 oct. 2021
McKay
Séjour de 1 nuit en octobre 2021
Réponse de Director of Rooms le 18 oct. 2021
Dear McKay, thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at The St. Regis Deer Valley, and we look forward to welcoming you back soon.
Jeff Keller,
Director of Rooms
8/10 Bien
Paige
Voyage d’affaires
4 oct. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Fantastic dog friendly luxury resort
Paige
Séjour de 1 nuit en octobre 2021
Réponse de Director of Rooms le 6 oct. 2021
Dear Paige, thank you for taking the time to tell us about your stay at The St. Regis Deer Valley. We are pleased to know you loved our elegant resort and impeccable hospitality. We will enjoy sharing your compliments with our team. We also appreciate you mentioning to future guests we are a pet-friendly hotel. Having said that, we regret any inconvenience or frustration caused due to the wedding party during your visit. We value your feedback and hope to see you along with your four-legged variety for another pleasant experience.
Jeff Keller,
Director of Rooms
10/10 Excellent
Carly
Voyage en groupe
21 sept. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Carly
Séjour de 3 nuits en août 2021
Réponse de Director of Rooms le 23 sept. 2021
Dear Carly, thank you for taking the time to share that your stay at The St. Regis Deer Valley was perfect in every way. We appreciate your generous rating, and we hope we will be your home whenever you are in the area.
Jeff Keller,
Director of Rooms
6/10 Satisfaisant
Steven Russell
Voyage en couple
20 sept. 2021
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Steven Russell
Séjour de 1 nuit en septembre 2021
Réponse de Director of Rooms le 21 sept. 2021
Hello Steven, thank you for taking the time to review your stay with us. We are happy you enjoyed your overall time with us. However, we hope you will accept our apologies for not meeting your expectations with a few aspects of your visit. We value your feedback as we are always striving to improve our guest experience. We appreciate you choosing us for your visit to the area, and we hope to accommodate you again so we may provide you with the exceptional stay you deserve.
Jeff Keller,
Director of Rooms
8/10 Bien
Voyageur vérifié
26 juil. 2021
Les points forts : Propreté et personnel et service
Voyageur vérifié
Séjour de 4 nuits en juillet 2021
Réponse de Manager le 26 juil. 2021
Dear Valued Guest, Thank you for staying with us and for your excellent rating. We love receiving comments like yours, as our goal is to ensure a memorable experience for every guest. We are glad our mountainside resort provided you with an immersive experience with our attention to detail and thoughtful accommodations and we agree that our ideal location, combined with great amenities and service, make The St. Regis Deer Valley an excellent choice when visiting Park City. We appreciate your generous compliments and invite you to complete our guest survey as we welcome your valuable feedback. We look forward to seeing you when you return to the area.
Matt D,
Director of Front Office
10/10 Excellent
Voyageur vérifié
Voyage en groupe
8 juil. 2021
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 1 nuit en juillet 2021
Réponse de GM le 9 juil. 2021
Dear Valued Guest,
Thank you for choosing our hotel for your stay. We enjoyed reading your review! Our associates are dedicated to going the extra mile, and we are pleased they helped to make your stay exceptional. Thanks again for allowing us to be of service, and we hope to have the pleasure of doing so again whenever you return to our area.
Matt D,
Director of Front Office
10/10 Excellent
Mark
Voyage en famille
5 juil. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Amazing hotel
Mark
Séjour de 2 nuits en juin 2021
Réponse de Manager le 5 juil. 2021
Dear Mark,
We want every guest to have an exemplary experience; therefore, we are pleased we could provide this for you. We agree that our ideal location, combined with great amenities and service, make The St. Regis Deer Valley an excellent choice when visiting Park City. We appreciate you sharing your feedback and look forward to seeing you when you return to the area.
Matt D,
Director of Front Office
10/10 Excellent
Martin
Voyage en groupe
21 juin 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice stay for a destination wedding
Martin
Séjour de 2 nuits en juin 2021
Réponse de Manager le 21 juin 2021
Dear Martin, Thank you for your outstanding review. We are thrilled that our location was perfect for the destination wedding you attended. We are happy to know that we exceeded all of your expectations. Our associates will be delighted to hear your feedback.
Thank you once more for taking the time to share your experience with others, and we look forward to many more wonderful visits with you at The St. Regis Deer Valley.
Matt D,
Director of Front Office
10/10 Excellent
Voyageur vérifié
21 juin 2021
Voyageur vérifié
Séjour de 1 nuit en juin 2021
Réponse de Manager le 4 juil. 2021
Dear Valued Guest, Thank you for the outstanding rating! We are delighted that from check-in through check-out, we were able to provide you with a great stay at The St. Regis Deer Valley. We look forward to your return and wish you all the best with your future travels.
Matt D,
Director of Front Office
10/10 Excellent
Voyageur vérifié
Voyage en famille
15 juin 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 2 nuits en juin 2021
Réponse de Manager le 16 juin 2021
Dear Valued Guest, Thank you for the complimentary review of your stay at The St. Regis Deer Valley, and most notably, for praising our associates. It is always our goal to provide an outstanding experience, and we are delighted we could be a part of making your visit memorable.
We look forward to welcoming you again whenever your travels bring you back to Park City.
Zachary S,
Director of Rooms
10/10 Excellent
McKay
10 juin 2021
McKay
Séjour de 2 nuits en juin 2021
Réponse de Manager le 16 juin 2021
Dear McKay, Thank you for staying with us and for your excellent rating. We love receiving reviews like yours, as our goal is to ensure a memorable experience for every guest.
We are glad that we exceeded all of your expectations and that you loved so much about our hotel. We appreciate you sharing your feedback and look forward to seeing you when you return to The St. Regis Deer Valley.
Zachary S,
Director of Rooms
10/10 Excellent
Voyageur vérifié
7 juin 2021
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 1 nuit en juin 2021
Réponse de GM le 10 juin 2021
Dear Valued Guest,
Thank you for staying with us and for your excellent rating. We love receiving comments like yours, as our goal is to ensure a memorable experience for every guest. We agree that our ideal location, combined with great amenities and service, make The St. Regis Deer Valley an excellent choice when visiting Park City. We appreciate you sharing your feedback and look forward to seeing you when you return to the area.
Zachary S,
Director of Rooms
10/10 Excellent
Voyageur vérifié
5 juin 2021
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 1 nuit en juin 2021
Réponse de Manager le 19 juin 2021
Dear Valued Guest,
Thank you for staying with us and for your excellent rating. We love receiving reviews like yours, as our goal is to ensure a memorable experience for every guest.
We agree that our ideal location, combined with great amenities and service, make The St. Regis Deer Valley an excellent choice when visiting Park City. We appreciate you sharing your feedback and look forward to seeing you when you return to the area.
Matt D,
Director of Front Office
8/10 Bien
F Bruce
Voyage en famille
24 mai 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
F Bruce
Séjour de 1 nuit en mai 2021
Réponse de GM le 10 juin 2021
Dear F Bruce,
Thank you for taking the time to review your visit to our hotel. We apologize for maintenance issues you faced during your stay. We appreciate the valuable feedback as we continually strive to grow and improve our guest experience. We hope to have the pleasure of welcoming you again whenever your travels bring you to our area.
Zachary S,
Director of Rooms
10/10 Excellent
Voyageur vérifié
Voyage en couple
22 mai 2021
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 1 nuit en mai 2021
Réponse de GM le 10 juin 2021
Dear Valued Guest,
Reviews like yours make all of our efforts worthwhile. Our associates work hard to ensure that every guest has an exceptional stay; therefore, we are delighted we exceeded your expectations. It is always a joy to hear our guests are excited about returning; we are looking forward to it! Thank you again and safe travels.
Zachary S,
Director of Rooms